what every payroll professional needs to know … day 2015/emergi… · what every payroll...
TRANSCRIPT
WHAT EVERY PAYROLL PROFESSIONAL
NEEDS TO KNOW ABOUT EMERGING
PAYROLL TECHNOLOGIES
Presented by
Roger A. Smith, CPPPayroll Management Consultant, PayrollProf.com
© 2013-2015 Roger A. Smith, CPP
AGENDA
� Current Technologies
� Business Trends
� Emerging Technologies
� Futures
� Roundtable Discussion
30514
SOME CURRENT PAYROLL TECHNOLOGIES
� Direct Deposit
� Paycards
� Electronic Pay Advice
� Imaging/Scanning
� Automated Workflow
SOME CURRENT PAYROLL TECHNOLOGIES
� Employee Self-Service
� Manager Self-Service
� Telecommuting
� Audio/Video Conferencing
SOME CURRENT PAYROLL TECHNOLOGIES -
AUDIO/VIDEO CONFERENCING� Low End
� Free audio conference calling services
� Skype
� High End� Cisco WebEx
� Citrix GoToMeeting
� Adobe Connect
� Fuze Meeting Pro
SOME CURRENT PAYROLL TECHNOLOGIES -
AUDIO/VIDEO CONFERENCING� Low End
� Free audio conference calling services
� Skype
� Mid-tier� ŰberConference
� Google+ Hangouts
� ooVoo
� High End� Cisco WebEx
� Citrix GoToMeeting
� Adobe Connect
� Fuze Meeting Pro
Audio/Video ConferencingŐberConference
BUSINESS TRENDS
� Compliance Changes� Frequency
� Complexity
� 24/7 Workforce
� Globalization
� Multi-Generational Workforce
THE FUTURE WORKER
Today, we characterize 29% of the global workforce as anytime, anywhere information workers those who use three or more devices, work from multiple locations, and use many apps.
29%
Source: Benchmarking Mobile Engagement: Consumers And Employees Outpace CIOs’ Readiness, Forrester Research, Inc., May 2013
SaaS & Cloud Computing
Have you used Cloud Computing?
CLOUD COMPUTING
Cloud computing is the delivery of computing as a service rather than a product, whereby shared
resources, software, and information are provided to computers and other devices as a metered service over
a network (typically the Internet).
National Institute of Science and Technology
CLOUD COMPUTING
of organizations will look at software-as-a-
service as a replacement for their existing
Payroll/HRMS.
Organizations that choose it (SaaS) as a
platform cite global capabilities, lower
ongoing costs and the peace of mind of
always being on the current version of the
software.
88%
Source: Towers Watson 2013 HR Service Delivery and Technology Survey Executive Summary Report
CLOUD COMPUTING
68% have had cloud-based systems
in place for two years or less.
IT leaders polled agree that cloud is a
great enabler of ‘bring your own
device’ and flexible working, through
enabling remote access to data and
applications.
The challenge is making cloud
infrastructure work seamlessly with
legacy platforms and applications.
46%Source: CIOs On Cloud Adoption: Conquer Complexity and Help Us Grow, Enterprise Irregulars, July 2013
Cloud Computing
CLOUD COMPUTING
CLOUD COMPUTING
Questions to ask: � Configuration (customization) capabilities
� Mobile
� Integration� Data � Applications
� Pricing algorithm(s)
� Data ownership/access
� Security Certifications
EMERGING CLOUD TRENDS
� Information in the Cloud� Evernote, Dropbox, Box.net
� Chromebook
� Consumerization� Ease of Consumer Applications to the Enterprise
� CRM, Video Conferencing, Email
MOBILE
MOBILITY
provide mobile access via smartphone to employees; almost a quarter offer tablets as well
Source: Towers Watson 2013 HR Service Delivery and Technology Survey Executive Summary Report
plan to offer HR-enabled
applications in the next 12 to 18
months.
25%
>60%
MOBILE PHONES OFFER THE BROADEST REACH
Mobile Phones
Smart Phones Tablets
US 81% 48% 18%
Western Europe 85% 46% 9%
China 60% 21% 1%
Adoption: percentage
of adults who
own one or
more devices
Source: Getting Mobile Right with Mobility POsT, Forrester Research, Inc. May 2013
Source: Bersin by Deloitte 2014
2x to 5x
MOBILITY
Employees are two to five times more likely to
access HR & Payroll applications on their phones
than they are on their PCs.
Source: Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization, November 2014
By 2019, 40% of North American
retail, healthcare, and
manufacturing line managers will
perform daily workforce
management via mobile devices.40%
MOBILE DEVICES
PAYROLL USES
� Web Browser� Access payroll applications
� Access Internet for research
� Other
� Proprietary Software� Access traditional systems
� Smartphone/tablet “Apps”
� Additional tools
� Other
PAYROLL USES
� Settling financial services
� Paying with mobile devices
� Adjudication of claims
� Becoming a cash card
FEATURES AVAILABLE ON TIME, ATTENDANCE, AND
GPS MOBILE TRACKING APPLICATIONS
� Jobs and Activities (codes)� Team Clock In� Customer Fields (daily reporting
currently done via paper)� GPS Tracking
� Location-based entry� GEO Tracking� GEO Fencing
SOCIAL NETWORKING
SOCIAL WORK TRENDS
� Enterprise Class Tools� Salesforce.com’s Chatter
� Microsoft’s Yammer
� Support
� Community
� Awareness
TEND TO YOUR NETWORK
IN JUST FIVE MINUTES A DAY
� Do small favors
� Offer introductions
� Add someone new each week
� Join up
EMERGING TRENDS
� Near Field Communications (NFC)� Multiple applications one on device
- Payroll:
Workforce Management
Employee self-service access
Other?
- Non-payroll:
Point of Sale
Access Control
Others
EMERGING TRENDS
� Speech Recognition/Virtual Assistants
Amazon Echo
Android apps
(Assistant, Cortana,
Google Now, etc.)
Siri (iPhone)
EMERGING TRENDS
� Big Data –� Big Data and reporting tools can change the world
of Payroll
� Payroll data is core to the employee
� How do Businesses gain understanding of their Employees?�Apply that understanding to strategic management
BIG FOCUS OF 2014 – 2017:
ANALYTICS
“Data analytics is the most commonly cited area (31%) for planned Payroll technology
investment in the next 3 years.”
Source: KPMG International: Rethinking Human Resources in a Changing World, 2012
What is big data?
WHAT EXACTLY IS “BIG DATA”?
Big data is high volume, high velocity, and/or high variety information
assets that require new forms of processing to enable enhanced
decision making, insight discovery and process optimization.
Gartner’s DefinitionGartner’s DefinitionGartner’s DefinitionGartner’s Definition
Volume (lots of data)
Variety (many types)
Velocity (speed of data in/out)
Veracity (conformity to facts / accuracy)
BIG DATA in Action: Flu Predictions
“Sooo Sick – StayN in Bed with the Flu!”
“LOL – Flu got me :( – stuck home
watching @PriceIsRight!”
EMERGING TRENDS
� 3D Printing
EMERGING TRENDS
� Fitness Trackers/Watches
FUTURES
� Bitcoin� Peer to Peer Payment System
� Decentralized Currency – US Treasury
� Silk Road and Mt Gox
WHAT DO THESE DEVICES HAVE IN COMMON?
INTERNET OF THINGS (IOT)
Internet
READING BRAINWAVES
READING BRAINWAVES
Interaxon
ROUNDTABLE DISCUSSION
FINAL THOUGHTS
– If we didn't get to your specific question or your
question was too specific to bring up in a public
session, simply contact the presenter
WRAP-UP
Roger A. Smith, CPP
Payroll Management Consultant,
248.375.0820