Problem Solvers

CUSTOMER SURVEY RESULTS, JAN 2012

Or, Call us at 888.869.6509!

We sent a customer survey to a sample to nearly 1,500 current customers last January.

Each surveyed customer was entered to WIN a “$100 Cheesecake Factory Gift-Card”

Our survey received a 10% response rate.

About the Survey…

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: How do you prefer to be contacted by our agency?

Survey Results: Highlights

Good

to know!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: How do you prefer to contact our agency?

Survey Results: Highlights

Almost 50/50!

We are available

via telephone or

email for your

convenience!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency.

Our customers said this was #1…

Survey Results: Highlights

Our expertise and

100+ years of combined

experience set us apart!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: We asked our customers to rank various qualities in order of importance when choosing an insurance agency.

Our customers said this was #2…

Survey Results: Highlights

As an independent agency, Gillman

represents multiple carriers &

thus can match YOU with the

Insurance company that has the

MOST to offer you for LESS!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: How Satisfied are you with our agency, Gillman Insurance Problem Solvers overall?

Survey Results: Highlights

Over 91% of our customers are

“Very Satisfied!”

or “Satisfied!”

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: How did you hear about our agency?

Survey Results: Highlights

We think

referrals are THE

BEST Compliment!

We work hard to earn

our customers’ business.

We are very grateful

they continue to share

their confidence

in our agency with their

Family and Friends…

Thank you!!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

Question: Which would you prefer as a gift of appreciation for referring a new client to our agency?

Survey Results: Highlights

Target and

Restaurants

are the

WINNERS!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509

We are working to Offer our Customers EVEN BETTER

Coverage & Service in 2012!

Visit us today at www.gillmanins.com for a FREE Indication of

Cost & Coverage!

What Now?

See you there!

Call us at 888.869.6509

… and a SPECIAL THANK YOU to all of our customers for

participating in our survey and posting these

FIVE STAR Reviews!

www.gillmanins.com We’ll find you the BEST Coverage for LESS!

Call us at 888.869.6509