what can we learn from comparing job autonomy of assistive personnel in six countries? re-imaging...
TRANSCRIPT
WHAT CAN WE LEARN FROM COMPARING JOB AUTONOMY OF ASSISTIVE PERSONNEL IN SIX COUNTRIES?
RE-IMAGING LONG-TERM RESIDENTIAL CARE; AN INTERNATIONAL STUDY OF PROMISING PRACTICES (FUNDED BY THE SOCIAL SCIENCES AND RESEARCH COUNCIL OF CANADA – MAJOR COLLABORATIVE RESEARCH INITIATIVE -MCRI)
BY PREETI ZANWAR (USA), KATE LAXER (CANADA), SUZANNE DAY (CANADA), FRODE JACOBSEN (NORWAY), LIZ LLOYD (UK), MONIKA GOLDMANN (GERMANY), MARTA SZEBEHELY (SWEDEN), JACQUELINE CHOINIERE (CANADA), PAULINE VAILLANCOURT ROSENAU (USA)
PRESENTED BY PAULINE ROSENAUPANEL ON PROFESSIONAL/NON-PROFESSIONAL WORK MCRI CONFERENCE, BERGEN, NORWAYMAY 14, 2014
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WHY STUDY AUTONOMY OF ASSISTIVE PERSONNEL
Job Autonomy
Important Social Determinant of Health
Health of workers
Happiness of workers
Overall Wellbeing
Quality higher
Productivity greater
Lack of Job Control / Job Flexibility
Stress, Mental disorders, Depression, Anxiety
Risk for Coronary heart disease, musculoskeletal injuries
Low job satisfaction
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Source: Karasek & Theorell,1990, p. 66
MULTIPLE METHODS
On site visits
Nursing home records
Training manuals, organizational charts
Staff data (training level, demographics, absentee rates, turnover information)
Interviews - nursing home executive officers, medical directors, nursing staff, assistive personnel, all support staff.
Observation of assistive personnel (on all shifts - day and night)
Data to supplemental case study material:
- Organisation for Economic Co-Operation and Development (OECD) databases
- National databases of all six countries
- Comparative Perspectives on Precarious Employment Database (CPD)
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PRELIMINARY FINDINGS
Based on U.S. and Canada: complete Britain and Norway: in process, site visit complete Germany, and Sweden: to be completed in late May 2014
Workers value autonomy : signifies trust and respect
Formal Institutional level policies – wide variation
Implementation of policies – theoretical
Policies trickle down to workers Same institution, different reports…. Why? Imperfect or incomplete implementation? differential application? Role of perception
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CONCLUSION
Autonomy is desirable and can be beneficial for individual workers and institutions
However, it goes against dominant management philosophy in place for decades
Autonomy is viewed as power Power is assumed to be zero-sum Dispersing power is viewed as a “loss”
Benefits of worker autonomy to institution are underestimated
Cost to institution of autonomy is low Important for attracting employees
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LIMITATIONS
Generalizability
Autonomy not measured
Health outcomes for individual workers not measured
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ACKNOWLEDGEMENTS
Co-Authors
Preeti Zanwar (USA)
Kate Laxer (Canada)
Suzanne Day (Canada)
Frode Jacobsen (Norway)
Liz Lloyd (UK)
Monika Goldmann (Germany)
Marta Szebehely (Sweden)
Jacqueline Choiniere (Canada)
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