what are the latest innovations for pax & document handling for the airport of the future?

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What are the latest innovations for PAX & Document Handling for the airport of the future? Pascal Thomas International Sales Director Tel +33607525289 [email protected] SITA S4S Sept 29 th 30 th St Petersburg

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What are the latest innovations for PAX & Document Handling for the airport of the future?

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  • What are the latest innovations for PAX &

    Document Handling for the airport of the future?

    Pascal Thomas

    International Sales Director

    Tel +33607525289

    [email protected]

    SITA S4S Sept 29th 30th

    St Petersburg

  • 2 German company (2 hours from Munich)

    15 years in passenger automation, passport reading/ ID verification,

    banking and payment applications

    Equipment/services in 65 countries all over the world

    Over 70,000 units installed worldwide

    DatenEingabe Systeme & KonzepteData Entry Systems & Concepts

  • 3Business Areas

    Travel & Security

    Airline & Airport

    Cruise & Ferry Lines

    Hospitality

    Self Service & OEM Modules

    Passport & ID Reader Technology

    Government & Immigration

    Signature Capture

    Banking & Special POs

    Retail Banking

    Signature Capture

    Self Service & OEM Modules

    Payment

    Payment (General)

    POS

    Signature Capture

  • 4Some References

  • 5Travel & Security Solution Overview : Fully SITA APC / PTS certified

    Applications:

    Check-In

    MPR 7100 BMOS 5000 BMOL 5000 PENTA Check-In

    Manual

    BoardingGRSK 504 GRSK 502 PENTA BGR

    Self-Boarding

    SBG 500 PENTA SBG

    Security

    SHIELD BPV SHIELD Penta SHIELD Integrated

    Self-Service

    OEMGRSU 500 MPR Rail HP 500 SP 500 FP 500

  • 6DESKO BMOL/S 5000/5200 with many key matrixes

    Offers four different data entry devices; keyboard, OCR, Bar Code and MSR, using various interfaces, are replaced by the DESKO BMOL/S 5000.

    Provides an ideal platform for the integration of OCR and MSR as wellas Bar Code capabilities into all types of environment.

    DESKO BMOL/S 5000 features exceptional ergonomy and user acceptance.

    Requires minimum desk space

    DESKO BMOL/S 5200 with USBinterface instead of RS232 interface

  • 7Cyrillic characters available.

  • 88

    Four different data entry devices;

    Keyboard, OCR, Bar Code and MSR,

    using various interfaces, are replaced

    by the DESKO BMOS 5000.

    Provides an ideal platform for the

    integration of OCR and MSR as well

    as bar code capabilities into all types

    of environment.

    DESKO BMOS 5000 is the smallest

    integrated Airline keyboard featuring

    exceptional ergonomics and user

    acceptance.

    Requires minimum desk space

    Outstanding price / performance

    equation

    DESKO BMOS (RS232)

    5200 (USB) in SVO T3 / DME

    The most compact multi-

    document reader

  • 9DESKO MPR 7100 (RS232) /MPR 7200 (USB) in PUL

    Three data entry devices in one: OCR, BCR and MSR, using various interfaces are replaced by one device -the DESKO MPR 7100

    Ideal platform for the integration of OCR technology APIS and Airline Ticket Fraud Prevention applications

    No external power supply/ no additional software required

    Connectable to the system via keyboard or serial port

    DESKO MPR 7200 has with USBinterface instead of RS232 interface

  • 10

    DESKO BGR GRSK 504 : SVX / SVO T3 AENA / BRE / AF / NWA

    Flatbed barcode scanner technology that

    is intuitive and easy-to-use

    Designed for maximum read/scanning

    rates on Web, Kiosk and even cell phone

    or PDA (virtual boarding)

    One scanner for all 1D and 2D bar codes

    Special design for high volume self-

    service boarding

    Software compatible with all industry

    standard BGR applications

    Uniquely expandable with the optional

    Gate Reader Central Unit (GRCU): Add

    e.g. receipt printer, biometric device etc.

    Your Advantages:

    Features:

    1D/2D Barcode IATA compliant: QRCode, PDF417,

    Datamatrix, Aztek

    PAX and agent feedback: LED, 2-line display,

    buzzer alarm

    Full BGR interface

    Very cost-effective

  • 11

    DESKO Dome for 504 BGR to fit onto existing bins / stands

    GRSK 504

    Fully integrated into Gate stands / pedestals.

    References

  • 1212

    LJU LITHUANIAGRSK 504

    Fully integrated into Gate Counters (drawers)

    DESKO engineered S/W emulation

    References

  • 13

    SITA / KLM transit Desk top

    KIOSK in AMS DESKO OEM

    504

    DESKO 504 OEM BC module

    DESKO MSR reader for ATB2 mag stripe

  • 14

    SITA / AIR FRANCE

    Transit Stand Alone

    KIOSK in CDG with

    DESKO OEM 504

    DESKO 504 OEM BC module

  • 15

    Legacy Touch Points

    Check In @airport Security/Exit Immigration

    Lounge Boarding

    Next Gen Touch points

    Check In @Home, @Mobile, @Kiosk,

    @Offsite, @airport

    Bag Drop Security/Exit Immigration

    Lounge Boarding and Self-Boarding

  • 16

    Simplifying the Business INTERNATIONAL AIR TRANSPORT ASSOCIATION 20091

    The passenger journey : RP 1701

    01

    Pre-travel

    05

    Authorisation

    to proceed

    02

    Ticket

    Issuance

    03

    Check-in

    04

    Document

    Scanning

    06

    Baggage

    processing

    07

    Immigration

    exit control

    08

    Security

    access

    12

    Immigration

    entry control

    09

    Security

    screening

    10

    Flight re-

    booking

    11

    Boarding

    13

    Baggage

    collection

    14

    Customs

    Document Check

    Transfer

    Departure

    Flight Arrival

    a b c d e f g

    h i j k l m n

  • 17

    Check-In /

    Bag-Drop

    Security & Immigration BoardingCUSS Kiosk

    Cards / loyalty program ATBs BagTags BCBPs Passports

    5 unavoidable separate steps

  • 18

    Seamless Integrated Process with

    DESKO PENTA Scanner and DESKO SHIELD SoftwareShared PAX information throughout the Airport

    DESKO SHIELD SUITE

    CUSS / Check-In Security BoardingImmigrationLounge Access

    / E-gates

    Self boarding

    gates

    DESKO

    PENTA DocCheckDESKO

    PENTA

    RF Cards AutoDoors / SBG NFC BCBP & eBP

    Biometric E-Passorts /

    ID / Visa

  • 19

    DESKO FULL PAGE SCANNER :

    FP 500 for KIOSK integration or immigration

    Full-page, high-resolution passport and ID document reader

    Smallest full-page scanner available

    Fast, reliable (no moving components), easy-to-use

    Automatic recognition of passports and ID cards according to ICAO

    9303

    Optional ICAO RF-ID e-Passport module

  • 20

    Like a swiss army knife : + 5 Devices LSR,

    MSR, OCR, BGR and

    Passport Image Scanner - in 1 unit

    + Flatbed 2D BCBP

    most reliable for mobile BCBPs

    + Fullpage Passport Scanner

    quick and highly reliable scans

    Document Matching, Authentification

    & Copies in the same process

    + One device for Check-In, Boarding and

    Security

    Your Advantages:

    DESKO PENTA Scanner : SITA APC / PTS

    The universal Check-In & Boarding Solution for BKK and also LHR to help

    tracking the INAD PAX

  • 21www.desko.de 21

    IATA BUSINESS CASE for INAD PAX :

    Currently airlines build systems and processes to identify and check travelers with certain risk profiles

    The costs associated with developing these systems, process, training of staff, manning check-in counters etc, is the first cost driver.

    We estimate this to be US$ 0.25 per international passenger carried. This is based on 10% of passengers being checked at a cost of $2.50 per check.

    Despite all of these efforts, improperly documented passengers still manage to slip through the net which costs the airlines in terms of inadmissible passenger fines and repatriation/management costs and is estimated to be

    US$ 0.28 per international passenger carried. This is based on 1 in 20,000 passengers being carried.

    Document Compliance Costs

    Improperly Documented Passenger Fine Costs

    Passengers carried per fine 20,000

    Fine, Repatriation & Management costs $5,500

    Fine costs per passenger boarded $0.28

    => The process needs to be automized to reduce costs

  • 22

    Functional Requirements at CKI and Boarding

    CURRENT

    MSR for cards (FQT, Credit Cards ) OCR for IDs (Passports, APIS ) 2D reader for BCBPs 1D reader for Bag Tags

    FUTURE

    Travel Document Matching Document Authentication RFID APIS enhancements

    All reading systems have to be * integrated with the agents work space* easy to use * quick (min. response time ) * and RELIABLE

  • 23

    Plug & Play with Current Technology

    NFC, Biometric and other RF Applications (e.g. RT/FF/ Loyality Cards)

    Automated Boarding, Fast Lane

    IATA RP1701d Document Authentication

    End to End PAX Processing

    Migration Path

  • 24

    PENTA Applications @ Security Checkpoints

    In KL & GVA with SITA for Fast Track / Lounge Access

  • 25

    Default view

    The default agent

    client shows

    boarding pass details

    and the evaluation

    result

    ID & 2D match

    In combination with

    PENTA, Shield can

    evaluate the boarding

    pass info and additionally

    reconcile the passenger

    name with the name on an

    passport or ID document

    Split screen

    A client that allows to

    display the result of two

    reading devices

    simultaneously.

    SHIELD Client views

  • 26

    PENTA or FULL PAGE Applications:

    From manual process to automated e-gates @ immigration

  • 27

    From Flat bed manual boarding at the gates to SBG

    Self-Boarding Gates with KABA: Next LH Boarding Gates

  • 2828

    2nd Generation LH SBG

    FRAPORT Document Control

    Quick Overview:

    Application: Boarding & Security Checkpoint

    DESKO SBG Kit

    KABA Speed Lane - double wing door

    Printer

    Common Use / AEA certified

  • 29typical PAX scenarios

    Case Study:

    2nd Generation LH QBG

    FRAPORT Document Control

    Typical PAX Scenarios: PAX with hand / carry on luggage

    2 PAX e.g. tail gaiting

    amongst many others

    Conclusion: any PAX scenario shall be

    processed properly

    Airline/ Airport Application requires a clear messagee.g. PAX process successfull or Process Error

  • 30

    DESKO PENTA: Give me five functions

  • 31

    Time for a demo ?

    Passenger service, passport & ID verification, banking, payment

    whatever your application is, we are eager to discuss your

    requirements and objectives.

    Let us show you what

    a DESKO solution can do for you!

    DESKO Gesellschaft fr Dateneingabesysteme und Konzepte mbH

    Gottlieb-Keim-Strae 56, 95448 Bayreuth, GERMANY

    Phone +33607525289

    Email : [email protected]

    [email protected] / [email protected]