what are management information systems

7/29/2019 What Are Management Information Systems

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What are Management

Information Systems?

Definition: Management Information Systems (MIS) is the term given to thediscipline focused on the integration of computer systems with the aims andobjectives on an organisation.

The development and management of information technology tools assistsexecutives and the general workforce in performing any tasks related to theprocessing of information. MIS and business systems are especially useful in thecollation of business data and the production of reports to be used as tools fordecision making.

Applications of MISWith computers being as ubiquitous as they are today, there's hardly any largebusiness that does not rely extensively on their IT systems.

However, there are several specific fields in which MIS has become invaluable.

* Strategy Support

While computers cannot create business strategies by themselves they can assistmanagement in understanding the effects of their strategies, and help enableeffective decision-making.

MIS systems can be used to transform data into information useful for decisionmaking. Computers can provide financial statements and performance reports toassist in the planning, monitoring and implementation of strategy.
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MIS systems provide a valuable function in that they can collate into coherentreports unmanageable volumes of data that would otherwise be broadly useless todecision makers. By studying these reports decision-makers can identify patternsand trends that would have remained unseen if the raw data were consultedmanually.

MIS systems can also use these raw data to run simulations hypotheticalscenarios that answer a range of what if questions regarding alterations in strategy.For instance, MIS systems can provide predictions about the effect on sales that analteration in price would have on a product. These Decision Support Systems (DSS)enable more informed decision making within an enterprise than would be possiblewithout MIS systems.

* Data Processing

Not only do MIS systems allow for the collation ofvast amounts of business data, but they alsoprovide a valuable time saving benefit to theworkforce. Where in the past business informationhad to be manually processed for filing and analysisit can now be entered quickly and easily onto acomputer by a data processor, allowing for fasterdecision making and quicker reflexes for theenterprise as a whole.

Management by Objectives

While MIS systems are extremely useful in generating statistical reports and dataanalysis they can also be of use as a Management by Objectives (MBO) tool.

MBO is a management process by which managers and subordinates agree upon aseries of objectives for the subordinate to attempt to achieve within a set time frame.Objectives are set using the SMART ratio: that is, objectives should be Specific,Measurable, Agreed, Realistic and Time-Specific.

The aim of these objectives is to provide a set of key performance indicators bywhich an enterprise can judge the performance of an employee or project. The

success of any MBO objective depends upon the continuous tracking of progress.

In tracking this performance it can be extremely useful to make use of an MISsystem. Since all SMART objectives are by definition measurable they can betracked through the generation of management reports to be analysed by decision-makers.


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Benefits of MIS

The field of MIS can deliver a great many benefits to enterprises in every industry.

Expert organisations such as the Institute of MIS along with peer reviewed journalssuch as MIS Quarterly continue to find and report new ways to use MIS to achievebusiness objectives.

Core Competencies

Every market leading enterprise will have at least one core competency that is, afunction they perform better than their competition. By building an exceptionalmanagement information system into the enterprise it is possible to push out aheadof the competition. MIS systems provide the tools necessary to gain a betterunderstanding of the market as well as a better understanding of the enterprise

itself.

Enhance Supply Chain Management

Improved reporting of business processes leads inevitably to a more streamlinedproduction process. With better information on the production process comes theability to improve the management of the supply chain, including everything from thesourcing of materials to the manufacturing and distribution of the finished product.

Quick Reflexes

As a corollary to improved supply chain management comes an improved ability toreact to changes in the market. Better MIS systems enable an enterprise to reactmore quickly to their environment, enabling them to push out ahead of thecompetition and produce a better service and a larger piece of the pie.

Further information about MIS can be found at the Bentley College Journal of MISand the US Treasurys MIS handbook, and an example of an organisational MISdivision can be found at the Department of Social Services for the state ofConnecticut.


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Management InformationSystem

System Operation Key Features Product Installations Benefits

CBOSSmis is a comprehensive cross-industrial electronic enterprise resourceplanning system. The solution enables efficient management of human,productive, financial and information resources, while

significantly boosting enterprise performance and efficiency organizing efficient work of all departments in a single informationenvironment and cutting time costs on routine management operations.

CBOSSmis is intended for enterprises with high demands for the reliability ofbusiness process automation. Due to its scalability, the system can besuccessfully used in companies with hundreds or hundreds of thousand of people.The versatile nature of this solution makes it suitable for any regional company ora company with an industry-specific profile, while flexibility and modular

architecture ensure easy customization.

System Operation

The main CBOSSmis solutions are:

Human CapitalCBOSSmis streamlines personnel management: employee and timeadministration, payroll accounting based on work efficiency, creation ofpersonalized motivation programs and personnel recruitment anddevelopment. Productive CapitalCBOSSmis enables accounting, planning and regulation of the productionprocess and its results. Financial CapitalCBOSSmis supports financial management: financial accounting, fixedassets management, controlling and treasury management. Information CapitalCBOSSmis handles corporate knowledge - the key resource of any ITcompany - and ensures a uniform information environment for aggregationof the following information:

o

business structure and functionso data collected in course of personnel communication
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o external and internal documents in various formats.

The following scheme shows integration of the main CBOSSmis solutions.

Key Features

Human Capital Solution

Employee Administration module:

Dynamic organizational structures and staff lists. Basic personnel management operations: recruitment, shift, promotionand dismissal. Registers of positions, preparation of instructions and divisionalregulations.

Electronic personal files and workbooks Customizable parameters of accounting data Social records, registration of information on the family status andmembers of employees families. Employee military registration Retirement records Comprehensive human resource accounting regulated by thelegislation of the Russian Federation.
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Time Administration module:

Registration of employees working time by management of employeesthemselves (check in, check out, absence) including real time registration. Generation of any number of working schedules of any complexity,control of schedule compliance including notifications of departures fromschedules, sent to managers and auditors. Timesheets for working schedules. Electronic check points, registration of working time with the help oftouch screens and hardware identification tools (devices) of the securitysystem. Employees working time audit: registration of all events associated

with departures from working schedules and non-typical events (e.g. anemployee working in the office during vacations or a business trip). Pre-registration (including registration by the employees), planning andregistration of long-term absence: business trips, holidays, sick leaves ordays off. It is possible to configure rules for the automatic calculation ofavailable holiday duration. Setting the norm of working time and registration of working hours forall employees. Optional automatic generation of working hour timesheets atthe end of a reporting period.Comprehensive reporting on the administrationof employees working hours, regulated by the legislation of the RussianFederation.

Payroll module:

Wage fund creation and distribution, hierarchical budgeting Calculation of repeated and one-time credits and debits, includingcompensations for holidays and sick leaves. Control of wage taxation: registration of taxes and the tax base scale,configuration of tax concessions and exemptions, generation of taxreporting. Employees can control their account balance any time.

Distribution of access to the information on wages, employees accountbalance and fund accounts. Staff encouragement: reward or penalty wage points that can be takeninto account during payroll preparation. Support of various types of accounts including accounts forcredit/deposit settlements with employees. Provision of credits/deposits andcredit repayment. The module enables settlements with employees for the servicesprovided by the company and charges employees accounts. Internal encouragement programs (e.g. the companys PartnerProgram). The system can be used to create lists of candidates, to vote

about revenue distribution or to calculate vote results. Streamlining of the creation and distribution of projects bonus funds.


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Personnel Development Module:

Flexible configuration and automatic testing of employees andcandidates professional skills and personal requirements. Management of internal (employees) and external (potentialemployees and customer representatives) training process and cycles. Registration of information on professional skills and personal qualitiesof employees (it is possible to evaluate individual qualities or groups ofpersonal qualities to create a complete psychological portrait). Position compliance test. Overall organization of recruitment: storing all initial data on thecandidate (personal details, education, work experience, etc.), planning the

sequence of interviews, registering results of interviews and positioncompliance test.

Productive Capital Solution

Enterprise Resource Management module:

Task registration and management throughout the whole lifecycle from placement to check and acceptance - and taking into account their costeffectiveness.

Production tasks are mainly created as a hierarchical task treesubdivided into particular business operations. Any number of employees can be involved in task-solving. Their rolesand permissions within a working group are defined, as well as workinghours for the performed tasks; the results are evaluated. Each employee involved in the work can create a subprocess of workexecution as an integrated operational schedule reflecting connectionsbetween technologically interdependent tasks. Streamlining of everyday work planning. The system creates arecommended progress schedule for reach task. Planning of an employees work time fund taking into account flexible

of normal working schedule, holidays, business trips, compensatory andsick leaves. Repeated tasks, including tasks with multilevel complex structure canbe saved as a template. Based on this template, it is possible to create atask tree any time or automatically register a task tree based on the createdschedule. Permissions of task creators, supervisors and executors are configuredfor the whole system. The members of a work group can receive additionalpermissions on the level of their task. A single information space available to access from the top-level tasksis created within the work tree. Using this mechanism, it is possible to

analyze the efficiency of subordinate work groups and correspond with theirmembers.


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The system supports multi-criteria selection of the executor based onemployees functional duties and additional parameters such as workload,cost, holidays, work experience, personal details and skills. Preparation of aggregated and detailed reporting on the tasks.

Financial Capital Solution

Financial Accounting module:

Automation of management accounting in the financial department. Registration of non-cash settlements, account debiting and creditingfor multi-currency settlements between companies, online account balance. Cash settlements in any currency, simultaneous operation of anynumber of cash registers, online control of cash registers balance. Registration and control of settlements with advance holders,automatic registration of advance reports and charges, control of subreportbalance, control of the dates of the report on accountable resources,notifications for abusers of and persons responsible for cash register andadvance money. Registration of documents on settlements with contractors: acts of thework performance, invoices for tangible assets, etc. Registration of contracts and bills, links between bills and officememos for payment. Registered acts and invoices are linked to contracts and bills. Cash and non-cash payments for goods, work, services. Payments areregistered in the system.

Check of compliance between the ordered and the deliveredgoods/services. Registration of budget limits and restrictions, registration of financialchoices and budgets, support of hierarchical budget structure. Control of financial discipline on all stages starting from permissions tomake a financial choice till payment and delivery of goods and provision ofwork or services. Registration of budget performance indicators, online control overmoney flows within agreed budget limits. Analysis of budget performance results, plan/actual analysis. Support of various accounting models: money accounting,

management accounting, accounting according to international standards,simultaneous use of several balance units and account plans. Completeinformation on the account status and the companys obligations. Multicompany and multicurrency accounting, customization for Russianusers. Registration and management of an unlimited number of analyticaldimensions, multidimensional and multilevel analytical accounting andanalysis. Complete accounting of all the facts of financial and business activity,automatic operations and account transactions for initial documents. Typical operations for the registration of account transactions, complex

transactions.


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Flexible financial and management reporting, automated preparation ofthe balance sheet, profit and loss statement and other accounting reports.

Information Capital Solution

External Inforesources module:

Centralized warehouse for corporate documents, automation ofassociated business processes and control over the document flow. Ability to create new types of documents by defining the characteristicsof this type of objects: set of standard attributes, links with other elements,etc. With the warehouse, you can create, input, manage, process,distribute and archive any electronic information according to preset rules(including rules configured by the user). Storage of all the versions of documents, data archiving with the helpof the database management system (DBMS) and export of versions andarchives to external data media. Flexible dynamic permissions for users or groups of users to accessdocuments: directories, attributes; permissions to view data, change it,

delete or change attributes. Registration and classification of any unstructured informationaccording to numerous attributes, which ensures quick and efficient searchand sampling according to preset search parameters. Approval of electronic documents, permissions to access thedocuments attributes and to perform various actions, logs of documentmovement, notifications for approving persons. Automatic creation of typical documents based on a template andregistered attributes. Control over timely and correct registration of documents and theirattributes and notification of users in charge about violations.

Tracking of all user actions for any period. Automatic loading of information from any external data media. Generation of reports on objects and documents. The format of thesereports can be preset or customized. Creation of specific elements (reports, cataloguers, contracts, etc.) General and special utilities for solving problems of variousdepartments.

Enterprise Configuration module:

Catalogs of functions for departments and employees. Catalogs of personnel functions. Search of employees with particular functional duties.


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Search of a departments functions not assigned to anyone.

Office Communication module:

Standard email functions, i.e. exchange of messages and attached

documents between employees. Folders for storing letters and accesspermissions for various users. Creation and storage of drafts. Automatic event-based notification. Any notification contains a link tothe application that has triggered it. Support of office memos and otherdocuments that need to be signed by one or several persons. Complete registration and storage of contact details for the wholecompany and individual employees. Publication and storage of regulatory documents and managers andemployees notifications on advertisement boards. Hierarchical structuring ofadvertisement boards, distributing access and ensuring that advertisementsare read by the personnel. Registration of all events that take place in the company. Notificationsabout their arrangements and realization are sent to persons concerned.Automatic registration of employees who agreed or refused to participate inthe event. Registration of all office facilities of the company and search accordingto the requirements for facility reservation. Calculation of facility usage coststaking into account various modifiers. Personal scheduling and graphical representation of schedules.Confidentiality of personal and classified information with access toinformation on the employees workload. Routing of messages for memo approval and complete office memolifecycle. New memo templates can be created. Creation of the companys address database with flexible distributionof access to the stored structured information on the companys externaland internal contacts.

Benefits

Integrity: the system integrates main business operation supportfunctions and supports compatibility of embedded solutions. Convergence: solutions and modules process heterogeneous data

uniformly. Enterprise-wide cooperation, B2E (business-to-employee) features,self-service and joint usage of system capacities, even in companies withlarge subsidiary networks. Access distribution: information protection mechanisms supportinghierarchical enterprise structures and automatic logging of all operationsperformed by the system. Multilanguage support: data may be presented in reports and screenforms in any language. Real time operation. Lower total cost of IT ownership for telecom companies, due to:

o Cost saving on the hardware - CBOSSbccBilling & CustomerCare and CBOSSmis are installed on a single server
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o integration with CBOSSbcc- joint usage of data by CBOSSbccand CBOSSmis enables uniform administration, support and trainingfor system users.

National Science & TechnologyManagement Information

System (NSTMIS)

The Scientific and Technological (S&T) activities play a vital role in the economic,social and physical development of a country. Scientific and technological researchneeds huge investments and calls for a judicious utilization of scarce resources likefinance, trained manpower, raw materials etc. Data collection and analysispertaining to resources, devoted to S&T, therefore, assumes significant importance.The growth of S&T, its performance and impact on society and economy areindicators to assess the effectiveness of planning and policy formulation.

The National Science and Technology Management Information System(NSTMIS), a division of Department of Science and Technology (DST) has beenentrusted with the task of building the information base on a continuous basis onresources devoted to scientific and technological activities for policy planning in thecountry.

Functional Management

Information System (MIS)

By Ashwin Dedhia

Management information systems provide decision-makers information andfeedback on daily operations. Additionally, management information systems can be

used strategically, often incorporating Web technology.

Marketing MIS: Marketing Management Information System (MIS) supportsmanagerial activities in product development, distribution, pricing decisions,promotional effectiveness and sales forecasting.
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Overview of Marketing Management Information System(MIS)

Inputs to Marketing MIS

Strategic plan and corporate policies The TPS External sources:

o The competition

o The market

Marketing MIS Subsystems and Outputs

Marketing researcho Web based market research

Product development

Promotion and advertising Product pricing

Human Resources MIS: Human Resource Management Information System(MIS) is concerned with all of the activities related to employees and potentialemployees of the organization.


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Overview of Human Resource MIS

Inputs to the Human Resource MIS

Strategic plan or corporate policies The TPS:

o Payroll data

o Order processing data

o Personnel data

External sources

Human Resource MIS Subsystems and Outputs

Human resource planning Personnel selection and recruiting Training and skills inventory Scheduling and job placement Wage and salary administration

Other MISs

Accounting MISso Provides aggregated information on accounts payable, accounts

receivable, payroll, and other applications. Geographic information systems (GISs)

o Enables managers to pair pre-drawn maps or map outlines with tabular

data to describe aspects of a particular geographic region.


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Airport Operations

Achieve operational excellence in all aspects of your ground operations, from

IT to human resource management

In the complex machinery of ground operation, each component must functionreliably at all times. Our industry solutions ensure this with real-time information,failure safety and intelligent data transmissions - to help you achieve operationalexcellence in all aspects of your ground operations, from IT to human resourcemanagement.

UFIS: The Universal Flight Information System Collaborative Airport IT Suite Smart Airport IT Suite: IT solution for small airports Airport Hub & Ground Management Flight Information Display Systems (FIDS) User Help Desk

UFIS: The Universal Flight Information System

The Universal Flight Information System (UFIS), is in operation at many largeairports world-wide. We use it for our customers, along with our broad IT andbusiness process expertise - from consulting to implementation and operation. Ourcustomers include ground handlers, airlines and airport operators. The system'sconfiguration ability enables you to select the components required to meet your

individual needs.
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UFIS is a registered trademark of our solution partner "UFIS Airport Solutions

GmbH"

Collaborative Airport IT Suite

Joint solution for airports and airlines

Inefficient and uncoordinated processes cost time and money. In light of todays costand market pressures, no company can afford such waste.

Our Collaborative Airport IT Suite puts an endto this problem. It optimizes yourprocesses and seamlessly links everyone involved: airport operators, airlines and

ground handling providers. It also provides the foundation for multi-airport


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management. And it opens up another revenue source by letting you provideapplications to external users in return for a fee.

The solution comprises industry-specific applications from SAP, UFIS AirportSolutions and ISO Software Systems. We customize it to meet your needs and

ensure prompt implementation and reliable operation.

Smart Airport IT Suite: Lean solution for small and medium-sized airportsFor small and medium-sized airports, we have put together a particularly cost-effective package: the Smart Airport IT Suite. This compact solution covers all airportprocesses. It comprises many widely used versions such as AODB, FIMS, FIDS,CUTE, DCS, Billing, BRS and Weight & Balance and can be expanded at any timeshould the need arise.

Major benefits

Consistently efficient and seamlessly linked processes Access to the latest accurate data and reports at any time More planning reliability Better service quality Significant cost reductions Basis for multi-airport management

Smart Airport IT Suite: IT solution for small airports

Lean solution for small and medium-sized airports

Inefficient and uncoordinated processes cost time and money. In light of todays costand market pressures, no company can afford such waste.

Our Smart Airport IT Suite puts an end to this problem. It optimizes your processesand seamlessly links everyone involved: airport operators, airlines and groundhandling providers.

For small and medium-sized airports, we have put together a particularly cost-effective package: the Smart Airport IT Suite. This compact solution covers all airportprocesses. It comprises many widely used versions such as AODB, FIMS, FIDS,

CUTE, DCS, Billing, BRS and Weight & Balance and can be expanded at any timeshould the need arise.

Major benefits

Consistently efficient and seamlessly linked processes Access to the latest accurate data and reports at any time More planning reliability Better service quality Significant cost reductions


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Airport Hub & Ground Management

Chaos because planes come in too late - our innovative Gate Management Systemputs an end to this problem and makes the ground staffs work a whole lot easier.

Flight Information Display Systems (FIDS)

All information available at a glance

Airports are hubs - not only for airplanes, passengers and freight, but also for a floodof information that grows all the time and must be processed without delay. Keepingstep with this flood requires an intelligent, powerful and expandable flight informationsystem.

Are you looking for a system that will provide your passengers and your employees

with the information they need to be on their way? We offer two solutions. Both arestate-of-the-art and have received top marks from their users. One is the module ofthe UFIS industry software, which is fully integrated with the matching AODB, flightand resource planning software. The other system we developed as a truestandalone solution and high-performance add-on to existing infrastructures forTerminal 2 of Munich Airport, where our Flight Information Display System (FIDS)has been used successfully since it was opened in 2003.

Prompt, precise and a perfect fitOur Flight Information Display System collects and networks all the data you needfor fluid airport operations and makes it available with a speed that borders on real

time.

Your passengers receive clear and up-to-date flight information. What media theyuse, from flat screen to giant LCD display, depends entirely on the application - notour software. And if you want to add additional information such as weather, news orentertainment components, it's no problem, thanks to our easy-to-use and highlyversatile user interfaces.You can even earn money with the FIDS. The time-controlled and automatically logged display system uses available monitors ormonitor arrays as productive space for displaying advertising in any format, as longas they arent being used to display flight information.

In addition, users can look up a multitude of information at information kiosks witheasy-to-use user interfaces. Just as easily and quickly, your employees can checkweb-based operations information from personalized summary pages from any PCon your network.

And since we know that you cant get a perfect fit off-the-rack, we customize thesolution for your specific needs.


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Major benefits

Quick integration into existing infrastructures

Low installation and operating costs Cost reduction Easy-to-understand visualization Expandability Suited for small and large airports alike

RISK ASSESSMENT MANAGEMENT


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INFORMATION SYSTEM(RAMIS)

At the core of our service is RAMIS (Risk Assessment & ManagementInformation System). RAMIS aims to deliver a holistic method ofidentifying, controlling and managing compliance risks in nondomestic premises through the effective use of powerful web basedsoftware and systems. Click on each of the steps below for furtherinformation.


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Assess RiskPeople have a legal right to be protected from harm caused

by a failure to take reasonable protective measures. As anemployer, you must assess and manage risks, whether fromfire, or to health and safety. Accidents and ill health can havea devastating effect on our lives and our businesses.

A risk assessment is an important tool in protecting your workers and yourbusiness. It helps you focus on those risks that have the potential to causeharm. In simple terms it is an assessment of what in your workplace, couldcause harm to people. You need to think about who may be harmed, and howthat may happen. It can be very easy to miss things in an environment withwhich you are very familiar, so it is important to carefully focus upon the task in

an impartial way.

Legislative compliance requires you to document your findings if you employ 5or more persons. However in practice, it is always useful to maintain a recordof your assessment and findings, even if you employ less than 5.

Riskmonitor specialises in providing practical, sensible and cost effectivesolutions whether your organisation is large or small. The risk assessmentprocess via RAMIS is both a comprehensive yet a very straightforward one.Although tailored to meet your specific needs this is never at the cost oflegislative compliance. Completed reports are available to relevant personts

instantly via the internet or intranet. They are available either electronically orin printed form, either in full, or specific parts. Whatever your needs, the choiceis yours.

Health & Safety Fire Safety Disabled Access Asbestos Environmental Auditing Legionella and Water Testing Food Hygiene Security Business Continuity

Stock Condition Surveys
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Policies & Procedures should be set by Directors /

Board Members

Much of the legislation governing our businesses today requiresus to prepare and communicate effectively our policies on whatwe wish to be done in given situations. Without clear policieswe cannot expect our organisations to function consistently andefficiently.

Directors / Board Members must set the necessary policies and procedures toensure our workplaces are safe, organised, convivial, empowering and

nondiscriminatory.

If you need assistance developing a strategy for legislative compliance,compiling policies and/or procedures, or implementing, improving, auditing orreviewing your compliance arrangements within your workplace, Riskmonitor'sexperienced staff can help determine which policies are required and assist intheir development ensuring that it meets both the legislative requirements andthe needs of the organisation.

The risk assessments carried out via RAMIS can be tailored to your

Companys policies, to ensure that both the required and desired outcomes areachieved. This will also readily facilitate measurement of their implementation.

Riskmonitor, working closely with you, can develop policies for yourorganisation with complementary risk assessments. Programmed into RAMIS,you can quickly and conveniently see your policies being actioned, eitherelectronically or via paper reports.
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Managers and Supervisors must implement policies


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The responsibility for implementing the policies andprocedures of a company (other than where it is a very smallone), will involve a number of individuals and groups.

As an example, a Safety Policy will contain, amongst its other

constituent parts, the arrangements for its implementation andcommunication to all members of the workforce.

That is to say it briefly sets out who is responsible for the various parts of thePolicy, and what is expected of them.

This will ultimately involve everyone in the organisation, all of whom must takeownership at their particular level. This will ensure that the aims and objectivesfor securing a safe and healthy working environment, as set out in your SafetyPolicy, are both achieved and maintained.

However it must be appreciated that responsibilities may vary in line with eachindividuals position within the company. Those in supervisory and managerialpositions will have added responsibilities for health and safety, because theymanage people. It is they who will need to take the lead role in this particularpart of the process, not only by monitoring implementation but interpreting andadvising also.

Everyone with a defined responsibility must be aware of it, and of what isexpected of them, in order that they can fulfill it. This can sometimes be difficultto put into practice as there are a great many things to consider and to theninstigate.

Yet, the need for an enthusiastic and professional approach, which conveysthe keenness of the management and supervisors cannot be overemphasized. This conveys at the outset the intent of the company theyrepresent to develop a positive culture, and motivates others to follow.

Riskmonitor can help with any and every part of this extremely importantelement of successful health and safety within the workplace. RAMIS is apowerful and professional tool which signals the intent of management in adefinite and positive manner. Its ease of use will readily appeal to those on the

functional side of risk assessment. The immediacy of the information itprovides will appeal greatly to everyone in a managerial or supervisory role.

At Director or Board level the availability of reports and information, will ensurethat the right people are aware of the progress that is being made, and/or ofany needs that must be addressed.

Management and Supervisors must communicate

company policies


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Communication and training are key in ensuring that allthe efforts put in to health and safety in the workplacereally work.

Effective communication will assist in developing apositive culture. It keeps people informed, and conveysthe intent of management to encourage ownership andresponsibility, at all levels of the workforce.

Direction and clarity of communication are both vital, in developing andmaintaining an enthusiastic attitude toward health and safety. How and whatyou convey to your workforce matters, as does how often you do it. It is alsoimportant that the role of training within the context of communication isappreciated.

Health and safety law says:

employees must be trained and clearly instructed in their duties; employers and host companies must ensure contractors are properly

trained to work safely.

Everyone who works for you needs to know how to work safely, and withoutrisks to health. So you need to train them, to be sure they know what hazardsand risks they may face, and how to deal with them.

However, in addressing the issue, even the more obvious statementssuch as staff must be trained can be difficult to fully comprehend, forexample;

Who is to be trained (this will vary greatly depending upon your Policy)? What training is required (it should reflect Policy rather than be a

generic fix)? Some employees may have particular training needs, forexample

o new recruits

o people changing jobs or taking on extra responsibilities

o young employees who are particularly vulnerable to accidentso health and safety representatives

Who will deliver the training are they competent? How will trainee competence be measured and recorded? How will the training be used to improve performance? How often should I train my people?

These are amongst the issues that will require to be addressed. Riskmonitorcan assist you in all, or any part of the communication and training process, viaour team of trained professionals. With RAMIS, information is readily

obtainable to those who need it. More than that, it is instantly available andalways current. If currency is not being maintained, or progress made, it cantell you so. It simplifies and readily supports an effective communication policy.


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Octium defines an information system as:

all people, machines and activities aimed at

the gathering and processing of data

to supply the information need of people

inside and outside the organization.

what are management information systems

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