west yorkshire – finding independence scott bell, co-production and community engagement worker...
TRANSCRIPT
West Yorkshire – Finding Independence
Scott Bell, Co-Production and Community Engagement Worker
What is Co-Production?
Co-Production is….
The term Co-Production refers to a way of working, whereby everybody works together on an equal basis to create a service or come to a decision which works for them all.
It is built on the principle that those who use a service are best placed to help design it.
Co-Production is….
“Co-production is a process that involves people in the design and, crucially, in the delivery of the services they enjoy”
Co-Production can be….
• A description of how services rely on productive input from users
• A way of recognising the input that people can make to the design and delivery of services
• A transformation of design, delivery, management & governance of services
Co-Production should….
• Simply ask service users how satisfied they are with services
• Engage front line staff, service users, the local community, and other relevant partners to ask…
“What can we design and deliver together that will benefit our area?”
•Co-Designing
The other Co-Productive processes are…
Co-Design is….
• Service is designed collaboratively with service users, local residents, service providers and professionals
• However it may still be delivered by professionals rather than on a collaborative basis
Co-design vs Co-Production
The difference between co-design and co-production is that co-design addresses the problem and a solution is identified whereas co-production embeds the solution into reality. Co-Creation is identified as the way in which both of these are addressed
McDougall, 2012.
The other Co-Productive processes are…
•Co-Delivery
Co-Delivery is….
• Service is delivered in collaboration with Service Users
• Allows the service to be answerable and accountable to the Service Users and their needs
Examples of Co-Production
• The WY-FI (West Yorkshire Finding Independence) Project• incLucid-An Alcohol Free Social Enterprise in Leeds• Timebanking• CIHM (Centre for Innovation in Health Management) at Leeds
University• Shared decision making• Social Navigation/Prescribing• Volunteer and Peer Mentor Schemes
The Six Principles
• Taking an asset based approach
• Building on people’s existing capabilities
• Reciprocity and Mutuality
• Peer Support networks
• Blurring distinctions
• Facilitating rather than delivering
Ways to Co-Produce
• Transactional Co-Production and Shared Decision Making• Asset based development• Experience based design• Emotional mapping• Peer Research• Reverse Mentoring and Patient/Service User Shadowing• Experience Events
Does it work for the Service User?
“For Co-Production to work it doesn’t always require seeing the Bigger Picture but it does require belief in the Bigger Picture and a willingness
to be part of that Bigger Picture”
“It works when we play our parts”(Service User)
Co-Production in a quote