west midlands fuel poverty forum welcome · –excellence in statutory and core functions –brexit...

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West Midlands Fuel Poverty Forum WELCOME 9.15 Refreshments and registration 9.30 Welcome Andy Littlewood NEA 9.35 NEA Fuel Poverty Policy Briefing Matt Copeland NEA 10.25 Warm & Healthy Homes Fund Heather Critchlow Findings & Impacts NEA 11.00 Comfort Break 11.15 Supplier Reform Workshop Matt Copeland Vulnerable people- NEA should suppliers be more responsible? 11.45 Open Floor- sharing information about upcoming events training, funding opportunities, shared resources, new initiatives… 12.15 Close and lunch

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Page 1: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

West Midlands Fuel Poverty Forum

WELCOME9.15 Refreshments and registration

9.30 Welcome Andy LittlewoodNEA

9.35 NEA Fuel Poverty Policy Briefing Matt CopelandNEA

10.25 Warm & Healthy Homes Fund Heather CritchlowFindings & Impacts NEA

11.00 Comfort Break

11.15 Supplier Reform Workshop Matt CopelandVulnerable people- NEAshould suppliers be more responsible?

11.45 Open Floor-sharing information about upcoming eventstraining, funding opportunities, shared resources, new initiatives…

12.15 Close and lunch

Page 2: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Policy Briefing (Spring 2019)

Matt Copeland – Policy Manager

Page 3: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Major Developments in the Last Quarter

Price Caps In Place – Price Change

Ofgem RIIO 2 Proposals

Feed in Tariffs

Ofgem Forward Work Programme

BEIS Select Committee Energy Efficiency Inquiry

Page 4: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Price Caps• Ofgem are required to assess the

level of the price cap every 6 months to ensure that it provides a fair deal for both suppliers and customers

• They have just announced that they have increased the level of the cap by about £117 for the average customer due to rising wholesale costs. The PPM cap will increase by £106

• This is not unexpected and will be changed automatically.

• The best deals can still be found by shopping around

• Citizens Advice have created a leaflet that helpfully explains the cap in a simple way (link)

Page 5: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Ofgem RIIO 2 Proposals

• Ofgem is looking at the next price control for gas distribution networks. There are several important aspects to this:

Proposal Impact

Extend FPNES and with better targeting and possibly incentivise energy efficiency improvements

Help connect more fuel poor homes to the networkPossibility of a more joined up approach to connections – could get help for gas boilers/efficiency improvements too

Potentially make a vulnerability license condition

Embed vulnerability more deeply into GDN activities (like suppliers)

Use it or lose it allowance More money spent specifically on vulnerable customers

Page 6: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Feed in Tariffs• As of 1st April 2019, there will be no feed in tariff for small scale renewables (e.g. solar

panels)

• The government has also stopped payments for energy exported from the house as of the same day

• Both only apply to installations after the date only

• BEIS have consulted on a replacement payment whereby suppliers will be mandated to offer an export tariff to their customers. This will have to be greater than 0p for all periods and the customer must have an export meter (e.g. SMETS 2)

• This will significantly reduce the financial case for solar PV installations and will mean that combining with a battery becomes more attractive.

Page 7: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Ofgem Forward Work Programme

• Ofgem has released its draft “Forward Work Programme 2019-21”

• They discuss how they will work towards four goals:– Making retail markets work for all– Enabling future markets and system

arrangements– Network preparedness and performance– Excellence in statutory and core functions– Brexit

• NEA believes that the draft programme is a good start, but would benefit through greater detail on:• Enforcement action for missing SMART targets• Linking vulnerability more strongly in shaping

future markets• Helping to reduce the scale of self disconnection

Page 8: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

BEIS Committee Energy Efficiency Inquiry

• The BEIS Committee has launched an Inquiry into Energy Efficiency

• NEA have provided a written response to this, including:

– An outlined of why energy efficiency should be a national infrastructure priority

– A critique of ECO 3 and the PRS MEES rules

– A call to introduce a new £1bn Clean Growth Fuel Poverty Challenge Fund providing necessary central investment to meet the near-term fuel poverty milestones.

Page 9: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

What’s coming up?

Fuel Poverty Strategy

RIIO 2 Decision

Comprehensive spending

review

Page 10: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Thank you

Any Questions?

Contact details:[email protected]

Page 11: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

2015 – 2018

Findings, impacts and what’s next

Heather CritchlowProject Development Manager

Page 12: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

The impact of cold homes

• Last winter, there were over 17,000 deaths due to cold housing

• Excess winter mortality last year in the UK was the highest since 1976

• www.youtube.com/playlist?list=PLpARY8u-HFlnhYLvLvupjzGB6vXpK-Y_G

• “Why treat people and send them back to the conditions that made

them sick in the first place” Professor Michael Marmot, 2015

• Ill health and deaths attributed to cold housing are preventable

• NEA’s Warm & Healthy Homes Fund (2015-2018) aimed to tackle cold

housing and excess winter deaths

Page 13: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

• Designed to align and put into practice NICE NG6 recommendations to tackle excess winter deaths and cold-related ill health

• Build partnerships with health sector

• Grant funding for large and small heating/insulation measures

• Joint delivery with EAS

• 22 partners across GB

• Health-based eligibility criteria

• Flexibility to support people ‘at risk’

• No client contribution

Page 14: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Warm & Healthy Homes Fund achievements

• Funded energy efficiency interventions in 2,663 GB hhs

• Partners levered in c. £2.4m match/gap funding

• Trialled referral pathways and mechanisms for engaging health

colleagues

• 81% of partners thought WHHF had enabled them to better

develop referrals/partnerships with health practitioners

• NEA/EAS trained 1,227 advisors/practitioners reaching approx.

412,272 service users each year

• Project Co-ordinators delivered advice to 1,254 householders

Page 15: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Targeting the most vulnerable using health based eligibility criteria

Page 16: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Targeting the most vulnerable: low income/fuel poor

“I'm 87 years old and disabled. I have a small income and only minimal savings. Costs of caring for myself is large so I manage with blankets and hot water bottles when I am on my

own and can turn the boiler off”

Page 17: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Prevalence and type of health condition

Page 18: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Health based referrals

Page 19: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Households benefiting from large heating/insulation measures:

• Before measures were installed, 72% thought their physical health and 55% said their mental health was affected by being unable to keep their home warm

• Post intervention, 55% thought their health condition or disability had improved and 15% had reduced their number of GP visits

Households benefiting from small, low-cost measures:

• 45% thought their health condition/disability had improved

• 40% agreed that their home had less damp or condensation post intervention

“We all became ill with respiratory infections at Christmas, which was

unavoidable. It has really improved the whole family’s health and

wellbeing to be warm and have hot water”

Health impacts

Page 20: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

After having a new boiler fitted in 2018 and being able to experience a warm home, WHHF client Rebecca said:

“I don’t honestly think you realise how important heat is to your health and

what a difference it can make. I’ve lived with Cerebral Palsy all my life but never made the association between the cold and pain.

I honestly hadn’t realised”

Page 21: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Delivery Insights• Flexible health-based eligibility criteria ensures help is provided where

most needed

• Engagement methods need to be multi-faceted to get to the hardest to reach

• Providing feedback to the referrer builds the quality of future referrals & demonstrates positive outcomes

• Leverage of additional funds demonstrates client top-ups not required

• Providing a combination of measures and good quality, multifaceted advice will ensure maximum benefit

• Challenges associated with implementing NG6 guidance

• Evaluation & demonstrating savings to the health sector

• Targeting of underrepresented health conditions

Page 22: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

www.nea.org.uk/wp-content/uploads/2018/09/WHHF-Impact-Report-2018.pdf

Page 23: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

What next?• Maintain WHHF partnerships and share our learning

• NEA is supporting a cross departmental Business Energy & Industrial Strategy/Health & Social Care working group

• Working with Public Health England to evaluate Fuel poverty and Health training pilot for health practitioners

• Our Research Team can support you in making a case for investment and evidencing need

• Training: suite of courses addressing health and cold homes as well as bespoke content

• Warm & Safe Homes Action Guide – practical guidance on NEA’s website

• Fuel poverty and health catalogue – available later this year

[email protected]

Page 24: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Smart Energy GB

Smart Energy GB in Communities

Page 25: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Smart Energy GB in Communities

Since 2016 National Energy Action (NEA) and Energy Action

Scotland (EAS) have been working with Smart Energy GB to

deliver the Smart Energy GB in Communities programme

Activities include briefings, funding and free resources to support

engagement activities

In 2018, we provided grants of up to £5,000 to 138 organisations,

trained/provided smart meter briefings to 774 Champions and

worked with an additional 54 partner organisations not in receipt of

a grant

Feedback from our training has been extremely positive, with 95%

agreeing it will enable them to help their beneficiaries understand

more about smart meters

Smart Energy GB 25

Page 26: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Launch of the 2019 programme

The 2019 programme is targeting funding and support to regional

partners supporting people over the age of 65

Insight tells us that older people are less likely to take up a smart

meter and that they have concerns around technical issues as well

as the security and privacy of smart meters. Our role is working

with trusted partners to help address these barriers and ensure that

people aged over 65 understand how a smart meter and in-home

display could benefit them.

Our grants programme launches this week, with funding of up to

£25,000 available to support regional organisations reaching

people over the age of 65. Full details will be on the NEA website.

We will also be offering FREE bite size briefings for partners that

are new to the smart meter rollout. We are keen to engage and

support local authorities and housing associations – please contact

us at [email protected] to understand how a smart meter

briefing could benefit your staff.

Smart Energy GB 26

Page 27: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Free resources for your organisation

Smart Energy GB’s Resource Centre offers free printed leaflets for

partners, explaining what smart meters are and how to get one.

A number of resources are also available to download in alternative

formats (braille, easy read, large print, audio and British Sign

Language), bilingual materials (English/Welsh) and in five

additional languages (Bengali, Urdu, Polish, Guajarati and Punjabi).

smartenergyGB.org/en/resources/resource-centre

To keep up to date with NEA’s smart meter work please

subscribe to our newsletter via

nea.org.uk/smartenergyGB/e-newsletter-subscribe

Smart Energy GB 27

Page 28: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Energy Market Workshop

Matt Copeland – Policy Manager

Page 29: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Supplier Hub

Ofgem are looking at changing the current energy supplier market model (“the supplier hub model”)

Supplier

Network Costs

Generation Costs

Policy Costs

Complex frameworks, arrangements and rules

Page 30: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

3 Questions

We would like to get your thoughts on 3 questions:

1. What is good about the current market arrangements?

2. What is bad about the current market arrangements?

3. What should Ofgem do to change it

Page 31: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Thank you

Any Questions?

Contact details:[email protected]

Page 32: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Open floor/ news from elsewhere• ECO3/ECO flex- local schemes?

• Renewable energy

• Innovative housing (Wales) any regional examples?

• Suppliers- news from outside the big 6

• Housing “Unfit for climate change challenges”

• Switching stats- action in the West Midlands?

• Wolverhampton Homes- Affordable Warmth & Fuel Poverty Action Plan

• EPC inaccuracies

Page 33: West Midlands Fuel Poverty Forum WELCOME · –Excellence in statutory and core functions –Brexit • NEA believes that the draft programme is a good start, but would benefit through

Thank you for attending

[email protected]

07834 178975