Wells Fargo & Co. Global Relocation

February, 2015

© 2015 Wells Fargo Bank, N.A. All rights reserved. Internal use.

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Who We Are

Mark Lozano Manager

Global Relocation

Minneapolis, MN

Patti Holey Relocation

Program AdvisorMinneapolis, MN

Anthony Wright Operations

Analyst Minneapolis, MN

Ana Morales-Tenorio

Operations Analyst

Minneapolis, MN

Connie Skinner Relocation Manager

Des Moines, IA

Andi Smeltzer Sr. Relocation

Consultant (International)Des Moines, IA

Susannah Kallaus

Relocation Consultant

(International)Minneapolis, MN

Susan Risher Relocation Consultant

Minneapolis, MN

Aimee Abbruzzese Relocation Consultant

San Francisco, CA

Jennifer Black Relocation Consultant

Charlotte, NC

Quyen PhanRelocation Consultant

Minneapolis, MN

Global Relocation

U.S. Domestic (1600 – 1700

Moves: top 10 in U.S.)

Temporary Assignments (250 – 400 &

counting)

International Moves

(Expats/Inpats Cross Border) 70 active expats &

30+ cross borders

Internal Partners:

Recruiting, Payroll, Legal,

Risk, Compliance, HR,

Counselor

Consultant

Life Coach

Employee Relations

HR & Recruiting

Payroll & Tax

Risk & Compliance

Legal

Realtor

Friend

Sales & Marketing

Finance & Accounting

Audit

What We Do – Um, Everything!

Seriously Though…What We Really Do Consult with recruiters and hiring managers regarding available

options and cost-effective packages

Provide estimates to illustrate potential cost for LOB

Pre- and post-decision counseling and/or trip coordination

− Counsel team member regarding approved benefits

− Area tour arranged through rental/real estate agent referral

− Request appraisals/broker price opinion for home sale

− Coordinate all third party services and monitor progress throughout

VIP consult/assistance

Group move coordination and support

International relocations and assignments

Domestic relocations and assignments

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Wells Fargo: Program Snapshot Tiered program with ability to customize

18 service provider partners

Close partnership with Supply Chain

Maintaining top performing service provider team in Corp HR

Activity: 2,100+ initiations annually

1,600 domestic US moves

(55%/45% homeowner to renter split)

50 – 60% lump sum or lump sum + HHG

400 domestic US temp assignments

70 active Expats: 30 new outbound/30 – 35 repats

50 cross-border permanent moves

30 – 40 international temp assignments (short term expat)

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Relocation Policies – Standard BenefitsTiered plans

Executive, Senior, Mid, Entry Level(determined by Area Differential of destination and Market Reference Point of new position)

Benefits – major components:Lump Sum

- Home Search, Temporary Living, Travel, Misc.

- Executive: 60 days corporate housing (direct billed rather than included in Lump Sum)

Home Purchase/Rental Search Assistance- Referral to real estate agent/rental agency

- Home Purchase Closing Costs

Household Goods move

Home Sale Assistance/Guaranteed Buyout

- Buyout = Executive & Senior homeowner plans

- Team member benefit/potential impact to LOB

Relocation Policies – Optional Provisions

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Benefits – Optional Provisions

Pre-Decision Trip

Declining Home Value

Designated high cost area options- Mortgage Subsidy- No Interest Loan- Rent Subsidy

Challenging recruiting situations- Transfer Bonus