Wellbeing EventMummy and Baby Script

MODULE TWO

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• Table Cloth• Pens• Money and change• Calculator• Cotton wool pads• Box of tissues• Hair clips or Headbands• Hand Towel • Remember the Baby Invites and Baby Bags can be used for these Events.

• Bowls for collecting rubbish• Brochures with Advisor Sticker• Skin Analysis cards• Customer/Host Promotion Sheets• Business cards• Kit and display items• Order Forms• Mirror• Bowl of water for demo

• These Events can be done before Baby is born as a Baby Shower for Mum or to groups of Mums with young babies e.g. Toddler group

Check inharmonywithyou.co.uk for Out of Stock items

Items required at an Event

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DISPLAY PREPARATION

Arrive approximately 30mins before

Display products in a logical order that follows the flow of your talk

Group your products by range

Have the products to be demo’d out of the cartons ready

Have a brochure ready for each customer including an order form, skin analysis card and customer promotion leaflet

Give everyone some Pomegranate Hand Cream as they arrive

SUGGESTED DISPLAY STANDS

Customer promotion, Hostess promotion, Baby Awards poster, Recent Press Cuttings

Display and Preparation

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Approximately 2 hours to deliver a Wellbeing Event .

Introduction to Weleda (allow 10-15minutes)

Explanation of Baby Skincare Ranges and lead plants (allow 15minutes)

Demonstration (allow 20 minutes)

Wrap up (allow 5 minutes)

One-to-One (allow 40-65 minutes depending on number of guests)

Always start on time but welcome any late comers warmly!

Overview

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Introduction to Weleda (10-15mins)

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Good evening/morning everyone and thank you to (host’s name) for hosting this Weleda Wellbeing evening/morning

My name is (name) and I am a Wellbeing Advisor. I was first introduced to Weleda……(talk about the first Weleda product you tried and how you discovered the Weleda range)

Before we start, have any of you heard of Weleda before? (find out at the beginning so you can talk accordingly )

Introduction

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About Weleda

• Weleda is the original health and wellbeing company.

• Founded in 1921 in Switzerland, by Austrian philosopher Rudolf Steiner, Weleda UK was established shortly after in 1925.

• Today we are a global company operating across 5 continents in 50 countries.

• Our company motto is “In harmony with nature and the human being”

• For the last 92 years we have developed high quality natural, organic and holistic skin, body care, and natural medicines that bring together mankind and nature and are tailored to the body’s specific needs.

• The Calendula baby range was first established over 50 years ago with new lines being added over the years.

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About In harmony with you

• In harmony with you started in June 2012 in Derbyshire and is growing throughout the UK in 2013.

• Our team is made up of Wellbeing Advisors consisting of Natural Health practitioners, therapists and individuals with a real interest in health and wellbeing.

• We work flexibly and on a part-time basis doing talks about the Weleda company & philosophy and by demonstrating our fabulous range of products.

• Either in 1:1 consultations or via Wellbeing Events such as tonight/today.

• We aim to share the Weleda word in a relaxed and informal way giving you the opportunity to learn about how our products can benefit you and your family’s health and wellbeing

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About Weleda Products• Only the purest ingredients go into our products which are all made to the

highest pharmaceutical standards

• We have only ever use plants and natural ingredients in our products.

• Our plants are grown biodynamically , which is beyond organic!

• Over 300 plants are grown at our Garden’s in Derbyshire which are used in our natural medicines. Including some of the Baby Health products included today/tonight.

• The plants for natural skin, body care and babycare ranges are produced in Germany and Switzerland, using plants grown across the world to our high standards.

• The Calendula and Chamomile plants are the main ingredients in our baby care range.

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About Weleda Products

• All our products are 100% chemical, synthetic and toxin free

• They contain no synthetic colours, fragrances , parabens, preservatives or mineral oils.

• They are kind to your skin, body and the environment as all ingredients are fully biodegradable so can be happily washed down the drain.

• All our products are dermatologically tested

• The production is environmentally friendly

• The packaging is recyclable.

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Our Values SustainabilityWe have very high environmental standards. The earth’s resources are limited and must be conserved. Consideration, love and respect for nature, place an obligation on us to take this responsibility seriously. To us, acting sustainably means caring for and conserving natural resources.

Fair, equitable treatment of customers, partners and suppliersAs well as taking care to conserve the environment we also ensure the fair treatment of our employees, suppliers and partners. You will find further information in the brochure outlining some of our partnerships.

Quality without compromiseBecause of our fair and honest approach and Anthroposophic philosophy we are committed to keeping our prices as low as possible, even though we use the highest quality ingredients. So over half of Weleda’s total product range is under £10 and a third is between £10 and £20.

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We are members of.....

UBET - Union for Ethical Bio Trade

A non-profit association that promotes the 'Sourcing with Respect' of ingredients that come from biodiversity.

NaTrue

All Weleda products are certified natural and organic by NaTrue.

NaTrue is a recognised organisation with stringent criteria for natural and organic skincare.

It guarantees the 100% certified natural origin of all Weleda ingredients.

If you are looking for a genuinely natural and organic product – look for this logo.(At this point please make people aware of ‘Greenwashing’ and how they can check the ingredients in their products)

Information regarding these two companies can be found on page 3 of the brochure

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Awards and RecognitionAwards

Our Babycare products have won 45 different awards from leading publications and organisations in the Babycare field.

Every single one of our Babycare products have all received a top accolade from the midwife-tested TIPS awards.

Loved By Parents Award

Recognition

Our products are being used by a wide range of celebrities and models including.........(name some.)

E.g. Nappy Cream is a firm favourite of Jessica Alba

e.g. Stretch Mark Oil is a firm favourite of Fern Cotton

e.g. Weather Protection is a firm favourite of Alex Chung and many make-up artists

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Tonight/Today I am going to:

• Explain what makes Weleda and its products special

• Take you on a journey through our Babycare range and Wellbeing products that are a must have for new mums.

• Afterwards there will be plenty of chance for you to try the products for yourselves and I will advise you as to which products have the right ingredients for you.

• Plus help you with anything more you would want to know about the Babycare range or any of our other products ranges.

• It is very relaxed so please ask questions as I go along.

(At this point you could offer complimentary hand massages to take place at the end of the event. Only if you feel comfortable doing this)

About Tonight/Today

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Baby Skin

Imagine what it is like to be in the world of an unborn baby. A calm, safe environment with constant temperature and protective cover and rhythms of the mother, and then wham!

When your baby is born they are faced with not only environmental challenges heat, cold, sound etc........ But their skin (among other things) has yet to fully develop. A healthy adult skin is self regulating where as a baby’s is five times thinner, contains much more moisture content and has an undeveloped skin barrier. Baby skin absorbs more, so is very vulnerable.

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Baby Skin

When a baby is born, the skin is protected with its own natural oils and it is important not to strip these from the skin when cleansing. Gently bathing with plain water is recommended for babies skin in the first month. However, our products are fine to use from day 1 if that is your choice.

Our baby skin care range is developed to nurture, nourish and protect your baby whilst the skin develops, containing only natural plant-based oils which are most closely related to the sebum in their skin.

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The magic of our ingredients

Every ingredient in our products are there for a specific reason- for the job it does to improve the skin and to promote and sustain health and wellbeing and self-regulation of skin.  The key ingredient is the ‘lead plant’ (such as Calendula, Chamomile) which I will talk about tonight/ today. We combine an in-depth knowledge of the plants characteristics in nature with knowledge of how these can be used to benefit a person. This anthroposophic approach is unique to Weleda.

Once the lead plant has been identified (this can take several years) we identify where in the world it grows best in their natural habitat. We then work with local farmers to set up sustainable, organic fair trade agreements to grow them.

It’s our complete and utter understanding of the plant processes which show us how the lead plant can help develop and promote self regulation of skin care needs.

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The magic of our ingredients

Many skincare products contain mineral oils/petrochemicals , even very expensive ones. These form an impenetrable layer on the surface of the skin and create a barrier on the surface of the skin, not allowing it to breath.

Instead we also used cold pressed plant oils, extracted from the most valuable parts of the plant. These oils are very similar to the ones found in the human skin so are very easily absorbed . They care for and soften the skin, protect and nourish it with vitamins, antioxidants and important fatty acids.

but most of all THEY WORK!

Weleda Babycare Philosophy

With organic calendula, precious almond and sesame oil extracts, Weleda's Calendula Baby and Child Care products

support the skin's natural defences.

Calendula supports the skin structure,

while giving it a protective coating.

Skin-friendly essential oils with their gentle fragrance

make doubly sure that babies and children feel completely safe and secure.

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The Weleda Calendula Baby Range!

Weleda Calendula baby range is the world’s leading natural baby skincare range

•Developed with the assistance of midwives, doctors, pharmacists and dermatologists•Especially formulated for the delicate skin of babies and toddlers•Ideal also for adults with sensitive skin•Made with only selected ingredients

Organic calendula soothes reddening and promotes the development of healthy skin

Organic camomile soothes the skin and prevents skin irritations

Almond oil which is suitable for use on sensitive skin, is rich in polyunsaturated fatty acids

Sesame oil contains lots of moisturising polyunsaturated fatty acids as well as vitamin E

Beeswax, a well-tolerated natural substance, protects the skin without affecting its natural functions

Lanolin protects the skin without affecting its ability to breathe. It is very well tolerated due to its similarity to the natural oils produced by human skin

Our base ingredients – additional facts

Lead plantsCalendula propertiesAnti fungalAnti bacterialAnti microbialAnti histamineAnti haemorrhageAstringent

Chamomile backs up the actions of calendula, it is also anti inflammatory and anti bacterial

OilsAlmond oil is simplePlant seed oilLight, easily absorbed offering a protective layerSuitable for sensitive skinSkin friendlyCalming

Sesame oil is easily absorbedAnti oxidantWarming

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DEMONSTRATIONExplain each Babycare and Mum product

in turn and pass the product round for everyone to try

For the bathing products have a bowl(s) of water to dilute some of the product in so

everyone can experience them in that way

Babycare Creams

10500250ml Facial Cream

Makes facial skin feel velvetly soft while moisturising and supporting the skins natural functions. It soothes and prevents the skin from drying out. Can also be used on Adults with sensitive skin.

10500730ml Weather Protection Cream

Rich, water-free balm protects delicate faces against harsh weather. Forms a natural protective barrier to nourish dry skin. Great for sensitive adult skin.

What‘s new

Improved performance of baseIncreased concentration of CalendulaHigher NaTrue certification **Milder fragrance

What‘s newLighter baseIncreased concentration of CalendulaHigher NaTrue certification ***Milder fragrance

Babycare Creams

10500875ml Body Cream

Protects delicate skin from dryness, keeping it soft and smooth. Provides intensive care to nourish dry areas of baby´s skin.

10500975ml Nappy Change Cream

Protects babys delicate skin from dampness in the nappy area. Cares for irritated skin, reduces redness and supports skin regeneration.

What‘s new

Increased concentration of Calendula and ChamomileHigher NaTrue certification **Improved performanceFragrance free

What‘s new

Milder fragranceHigher NaTrue certification **

Loved by Parents Awards 2013.Best Ethical Babycare Product and Best Nappy Cream Weleda Nappy Change won GOLD 

Babycare Oil / Lotion

Organic calendula and chamomile extracts help to soothe baby´s skin.Organic almond and sesame oil makes skin feel velvety soft. Keeps skin smooth and supports skin´s natural functions. Great for sensitive adult skin. Can be used as a Facial Cleanser

Organic sesame oil and organic calendula extract provide a layer of warmth and comfort and soothe baby’s skin. Provides gentle care. Keeps skin soft and smooth. Helps prevent skin irritation or soreness.

105006200ml Baby Oil (Fragrance free)

105005200ml Body Lotion

What’s new

Fragrance free*** Natrue Certification100% Organic

What‘s new

Chamomile added to formula (supports healing effect of Calendula)Mild fragranceHigher NaTrue certification ***

Babycare Bath Products

105003200ml Baby Bath

105004200ml Cream Bath

105001200ml Shampoo and Baby Wash

Precious organic calendula extract soothes irritated skin. Organic thyme helps to warm baby´s body.A warm bath restores balance and encourages peaceful sleepProtects and supports the skin´s natural functions.

Precious almond and organic sesame oil provide a feeling of warmth and wellbeing. An organic calendula extract cares for your baby´s skin. Keeps skin soft and smooth. Helps prevent drynessSupports the skin´s natural protective layer by maintaining skin´s natural oils.

The tender formulation of beneficial ingredients gently cleanses delicate skin and makes baby hair easy to comb. Almond oil and precious organic calendula extract help prevent dryness and maintain skin´s protective layer. Extra gentle on the eyesAlso suitable for sensitive adult skin

Loved by Parents Awards 2013. Best Organic Babycare Product – Calendula Cream Bath won GOLD 

Babycare Health Products

Chamomilla 3X Drops Chamomilla 3X Granules

Help babies and young children who suffer from colic. Signs are normally repeated episodes of excessive crying, often associated with the drawing up of legs in an otherwise healthy, well-fed baby. Colic is abdominal pain caused by the intestinal contractions (cramping) and wind, and is most common during the first 3 months of life. Chamomilla 3X is the remedy of choice.

Chamomilla is also used as a remedy for other types of pain e.g. teething, ear infections and fevers where the some of the following symptoms can be seen. One cheek red the other pale; Temper tantrums, irritable, inconsolable, ‘nothing helps’ situation; Capricious behaviour, demands something then doesn’t want it

In general the granules are more suited to babies from birth onwards and the drops should be restricted to use in children over 6 months, due to the ethanol content.

Sucrose based, dissolve in the cheekDilute dosage of drops into water

Rhinodoron Nasal Spray

Soothes and clears a locked and stuffy nose . Contains moisturising organic aloe vera and a natural saline solution which perfectly match the bodies' balance of sodium and potassium salts. So being 100% natural means Rhinodoron can be used safely over protracted periods for daily nasal hygiene.

Suitable for babies from the age of 3 months.

Mother & Baby Range

606164 Baby Tummy Oil

Pure natural formula for baby’s tummy massage. This comforting oil, formulated with

almond oil and delicate oils of roman chamomile and cardamom, complement the

massage process, which soothes and relaxes your little one.

606160 Stretch Mark Oil

Through regular massage, Stretch Mark Massage Oil smoothes the skin, avoiding the development of stretch marks on the stomach, thighs, bottom and breasts.

606162 Nursing OilA gentle natural formula created for nourishing and soothing massage of the breasts prior to nursing. Pure, natural essential oils of fennel, caraway and marjoram are traditionally used to support healthy lactation and stimulate free milk flow.

Loved by Parents Awards 2013 Best Maternity Skincare Product Stretch Mark Massage Oil won

GOLD 

Products for new mums – Relaxing Sleep

As a new mum we can often forget about ourselves as we cope with the demands of our baby. It is just as important to look after your needs as well as your baby’s. You need plenty of sleep, peace of mind and to keep your strength up through eating a well balanced diet. The next product ranges I have to show you are just a few that can help you do that.

At the end of an enjoyable but sometimes stressful and tiring day with your baby or toddler try our ‘3 Steps to Relaxation’ with the Lavender bodycare range.

• Great for mental exhaustion, over-stimulation and restlessness• Reduces tension and eases the mind• Perfect for a great night’s sleep

(Dilute some of the Lavender Bath Milk into a small bowl of water for everyone to smell. Smelling the product straight from the bottle can be over powering).

Lavender Creamy Body Wash Lavender Relaxing Bath Milk Lavender Relaxing Body Oil

Products for new mums - Keeping Well

Made from ripened sloe berries gathered from a certified, controlled wild collection. Fruity blackthorn invigorates and fortifies, to help you keep up with demanding times, e.g pregnancy or breast-feeding . Also suitable for children during growth phases or demanding times at school. Suitable for vegetarians. NOT suitable for diabetics.

A tablespoon in a glass of water, tea or milk gives a fragrant drink. Take 2 - 3 times per day. The Elixir is ideal as a pleasant warm drink in the evening.

Blackthorn Elixir

Calendula has been used for centuries for its anti-inflammatory and antiseptic qualities. It has been used so much in Russia that it has the nickname of Russian Penicillin. Products containing Calendula have been used as standby for health professionals, such as midwives, for many years.

Used as a most effective relief for cracked and sore nipples as a result of breastfeeding.

Calendolon ointment

Helps relaxation and restful sleep after a stressful day. Can also be used as a daytime remedy for relief of temporary nervous tension, irritability, restlessness and edginess.Not to be used in children under 12 unless under the guidance of a medical practitioner.

A few drops in water in the middle of the night helps to promote getting back to sleep quickly.

Avena Sativa comp. drops

Products for new mums – a little me time!

Here are a few product pick me ups to make your feel like yourself again! Three Skincare Must Have’s to bring life back to your face, hands and eyes.

Pomegranate Eye Cream

This effective cream contains precious ingredients from organically grown pomegranate and golden millet. It helps reduce the appearance of wrinkles, tautens the skin and reactivates skin regeneration.

Dermatological tests shown that after 28 days of use depth of wrinkles reduced by 23%*.

Pomegranate Hand Cream Almond Facial Cream

This skin-renewing natural wonder nourishes the vibrant look and feel of your skin. Get a firm grip on your timeless beauty with soft, youthful hands.

This mild, creamy moisturiser replenishes dry and very dry skin, which is sensitive or unbalanced. It gently protects and cares for skin, maintaining its natural balance of oils and moisture. The skin regains its elasticity, feeling smoother and more supple.

Remember Calendula Lotion and Calendula Face Cream are there for you to use as your Skincare range if you run out. They are much nicer on your skin than baby wipes!

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Wrapping up(5 mins)

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Be further involved with Weleda

So that brings this Mummy and Baby evening/morning to an end. Thank you very much for joining in and I hope you’ve found it of interest. I look forward to talking to you individually and let me know if you have any specific queries. (Offer hand massage here if you wish to do.)

If you are interested in being more involved with Weleda ‘In harmony with you’, there are a few ways that you could do that:

ORDERING - All the products you have seen and tried tonight and those in the brochure are available to purchase this evening. Prices start at £5.95.

OFFERS - You will find various offers in the brochure including..(pick out two of your favourite offers and explain how the customers will benefit. Make them related to products that you have talked about).

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Be further involved with Weleda

OFFERS – Bundles of skincare saves you money If you are interested in our Facial Skincare products we have created a number of bundles for you to consider. This will enable you to see quicker results with your skin as the products are designed to work together. If you mix and match your skincare the results are unpredictable. A cleanser, toner and day cream will save you approx £5 and if you add a night cream into that then you save more. The prices for a skincare bundle start from £25. And will last about 8 weeks. (Hold an example collection to show the audience).

The bundles are in the brochure on the relevant page for each skincare range or please talk to me about how you can get the best deal for what you need. (Please be aware that these bundles are only available through Wellbeing Advisors.)

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Be further involved with Weleda

WELEDA GIFTS - Our products make gorgeous gifts. From about £8 upwards. (Show Creamy body wash set; Mini Body oil set; Mini Baby Gift set And mention the gift wrapping at £3.95 each. )

THANK YOU - As a thank you from us this month (show current months gifts) is FREE with every spend of £40. We take cash, cheque or credit card. Your order will be placed tomorrow and will be with NAME (your host) in 7-10 working days to hand out to you all in our very own bags.

KEEPING IN TOUCH - As part of the service, and with your permission, I would like keep in touch with you to make sure your products do what you need. You only know when you try them. Remember the 30 day money back guarantee if you have any concerns. When you need to replenish your products I can get them for you, delivered direct to your door.

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Be further involved with Weleda

BOOKING YOUR OWN WELLBEING EVENING/MORNING – If you have enjoyed tonight/this morning, and would like to help us spread the Weleda word and natural way of life then please do consider hosting your own.

This can be at your home with friends and family or at another venue e.g. school, office, club and can be during the day (e.g. coffee morning) or evening(Wellbeing Advisor to consider what suits them here and change accordingly).

HOST GIFTS – As a thank you from us for hosting, you will receive 15% of the total sales in FREE products (this is normally about £40-£50 worth) plus there are other Hostess Exclusives which change on a monthly basis. (Talk about the host promotions for next 2 months). Not only does this give you some fun time with friends, it’s a great way to ensure you get the Weleda products you would like.

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Be further involved with Weleda

WELLBEING EVENT THEMES - There are several themes to choose from. Skincare Analysis – The one you have seen tonight/todayAs you have seen tonight/today. Great if you want to really explore and get to try the full skincare range plus receive in depth prescription. An Introduction to Weleda Facial Skincare – For people new to WeledaGreat for an initial first look at what our facial skincare range has to offer for your family and friends. No demonstrations but everyone gets to try all the favourites.

An Introduction to Weleda Favourites – Try a range of all productsGreat for an initial look at the other ranges of products we have if skincare is not your focus. With something for all the family.

SPA – Fun and interactive Great for the Summer Evenings. Get to try all the bodycare range of products and decide which is the lead plant for you! (from mid June 2013)

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Be further involved with Weleda

Mummy and Baby – Before or after pregnancyHave a fun event either as your Baby Shower or find out more about our Award winning baby range at a get together with all your new mum friends. We can do both and learn all about baby skin and how to best look after it (from July 2013)

Detox – Find out why its important and the health and wellbeing benefitsNatural Health professionals recommend that we cleanse our bodies inside and out twice a year to maintain helath and wellbeing. Find out how with our range of detoxing Birch products (from October 2013)

FundraisersWe support a number of charities. If you, or anyone you know, is interested in helping to raise money, or already does, we would be happy to help. Please come and talk to me. All the themes mentioned can be run as a fundraiser or we can just come along to a Local Fundraising event already planned and run a stall.

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Be further involved with Weleda

WELEDA SERVICEOf course everyone’s skin is different. A person’s skin barrier can be so damaged that the very active natural ingredients, in large quantities, can be too much for someone at first. It is extremely rare, but if you do have a reaction the Weleda service is second to none. Not only do Weleda offer a 30 day money back guarantee but we will work with you, free of charge, to identify what you have had a reaction to and then find the products that work for you. This will also enable you to know in future what to avoid in our products and in anyone else’s!

1:1 PERSONAL SERVICE If you would like advice about your skin or futher advice about Baby products then we offer a complimentary 1:1 service . This can either be done by myself or in conjunction with the Weleda Pharmacy service. Please ask if you would like further details.

A big Thank you to (host name ) for hosting tonight.......... I look forward to chatting to you all individually/answering your questions

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ONE – TO – ONEChat to the guests/speak about other product

ranges/recommendations from skin analysis/assist with order taking process

(40-65 mins)

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THINGS TO REMEMBERCheck totals on order formSuggest Linked productsRemind Customer of £40 spend promotionCheck customer details on form and completeCollect in Skin Analysis cardsGive receipt including Advisor details.Ask every customer if they would like to host their own Wellbeing Event Ask permission to keep in touch and note on order form the customer preferenceGive the host a copy of the pink receipt (for host direct delivery)Rebook Host in 4 months time