welfare pattern languages by a local government (purplsoc2017)

Welfare Utilizing Cases of PatternLanguages by a Local Government

Takiguchi, Kazuo Kawasaki City Hall, JapanKitamura, Naohiro Hataraku Shiawase JINEN-DO, JapanOkada, Makoto Dementia Friendly Japan Initiative, JapanIba, Takashi Keio University, Japan

Presented by Toba, Kazuki Keio University, Japan

Employment of the Disabled Patterns

Welfare Innovation Patterns

Population :1.5 million7th Biggest City in Japan 2

Kawasaki City

Kawasaki City

Diversitymeanswarmth.Diversitymeanspotential.

There’smorethanjustonecolortoKawasaki.

Morelikearangeofcolors-

Eachofthembright,vivid,overlappingwiththenext.

WhatcolorswillweseeinKawasakitomorrow?

Thenext100yearswillseethebirthofan

EntirelynewcityhereinKawasaki.

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Kawasaki Innovation Standard, Kawasaki City has its own standards and certifies products that support human independence. “Words for a journey” are also certified.

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7348457813129

ISBN 978-1-312-73484-590000

Main authorKazuo Takiguchi

Kawasaki city official（Economic labor bureau）

（Age 38）

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1. To share a new method of dialogue in pattern language

for local governments to achieve the enforcement of

policy.

2. To share the expertise of the care and welfare fields

using pattern language dialogue.

3. To share the story of making and using patterns by

local government.

Focus Points

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Background

Companies

Citizens

Local Government

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Background

Companies Local Government

Citizens

Pattern Languages

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2 Pattern Languages


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Background of Employment of the Disabled Patterns

7348457813129

ISBN 978-1-312-73484-590000

1. By meeting with “Words for Journey”, surprised at the

effect of pattern that gives an active influence on

human’s emotion.

2. Japanese society or people tend to take an action after

being said. In both Citizens and the Local Government

think that people have to wait and comply with a local

regulation.

3. Low Employment rate in Japan (2%)

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Companies Local Government

Citizens

Pattern Languages

Background of Employment of the Disabled Patterns


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Companies

30 Patterns in 2 Categories


Citizens


For Employment of Companies（18 patterns）

For Someonewith Disabilities（12 patterns）


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18 Patterns For Employment of Companies

1 Top Declaration 2 UnderstandingSeeds

3 Workplace Arrangement

4 Find a Discovery

5 Welcome Sign 6 CoworkersSupporters

7 Pride of Work 8 Confirming the Okay

9 Avoiding Weak Points

10 Transmitted Words

11 Objective Vision of Failure

12 Watching over as one

13 Top Boost 14 Accept Burden

17 Two Perspectives

18 Pursuit of Ease of Work

15 Three-Legged Race of Dialogue

16 Refer to the External Viewpoint



For Employment of Companies（18 patterns）

For SomeoneWith Disabilities（12 patterns）


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19 Take a Step 20 Small SuccessExperience

21 List Asking for Consideration

22 Send a win-winRelationship

23 ConcentrateHere Now

29 My Recovery Method

24 Accelerator & Brake

25 Box I Can Do 26 A Friend who Walks Together

27 Release and Spread

28 Motivated Switch

30 Choose the Way by Myself


12 Patterns For Someone with Disabilities

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18 Patterns For Employment of Companies

1 Top Declaration 2 UnderstandingSeeds

3 Workplace Arrangement

4 Find a Discovery

5 Welcome Sign 6 CoworkersSupporters

7 Pride of Work 8 Confirming the Okay

9 Avoiding Weak Points

10 Transmitted Words

11 Objective Vision of Failure

12 Watching over as one

13 Top Boost 14 Accept Burden

17 Two Perspectives

18 Pursuit of Ease of Work

15 Three-Legged Race of Dialogue

16 Refer to the External Viewpoint


Welcome Sign

A22 team communication

We create an atmospherewhere we work together as a member of the team in the workplace.

Context People with disabilities started working, but somehow it has become an isolated atmosphere in the workplace.

Problem If there are few greetings and conversations in the workplace and it is difficult to enter the team, a psychological distance will be born, feeling loneliness and belonging awareness will fade away.If you are unable to have an affiliation, you can not even have the necessary communication on the job. I can not do my job well, but even if there is something in trouble, it will make air that is hard to find out. The person himself will feel at ease and become atrophied and will feel that there is no whereabouts in the workplace.

▼ In this context

▼ Therefore

Solution By expressing a warm feeling, we create a workplace so that the person can feel the place where he / she is naturally. I will make an atmosphere that makes it easier for him to enter the circle of his workplace. For example, it is important to prepare an atmosphere to welcome you by preparing desks and lockers for yourself on the first day of assignment. If you receive a question about the job you‘ve leave aside, do not postpone it, it is important to have a posture to listen first. Continue casual voice calls and keep distances where you can talk with nature without stress. For example, you may want to talk about hobbies, hometowns, favorite sports and other topics where common points are easy to find.

Consequence A little anxiety of his / herself is alleviated, and the environment becomes airy and feels easy to talk at the workplace. Even when you want to consult work, the mental barrier will be low, you will be able to work forward with ease of feeling. By supporting casualty through casual communication, the atmosphere of the whole team will improve.

▼ Consequently

Welcome SignFor Employment of Companies

By expressing a warm feeling,workplace will have a good atmosphere so that people with disabilities can feel their own place naturally.

Small SuccessExperience

Even if it is small, you can accumulate a successful experience, get a confidence and joy .

For Someone With Disabilities


Working Experience for People with Disabilities

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Example Case of Working Experience for People with Disabilities


Example Case 1 : Halloween Parade


Leads a Long Parade Line

Guide a large number of attendance

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Example Case 1 : Halloween Parade


Welcome Sign


Walked together to show the collaboration of people

Led the long parade line, so he felt proud about himself.

Example Case of Working Experience for People with Disabilities


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Example Case 2 : Soccer Stadium Staff


Work together with elder, younger and

disabled people

Clean the stadium

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Example Case 2 : Soccer Stadium Staff


Welcome Sign


Welcomed to work in a public open space

Always feel success to clean up in every 2 weeks


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Background of Welfare Innovation Patterns

1. Extension of Employment of the Disabled Patterns.

2. Product for people with disabilities is over engineered or

with less research about disabilities and does not fit with

their lives.

3. Interviewed to people who successfully work to use

product.

3COREPatterns

Grasp the needs

（9 patterns）

Support life by the power of business

（9 patterns）

Pursuepossibility

（9 patterns）

3 Core Patterns and 27 Patterns in 3 Categories


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2 Unity Sense with Everyday Life 3 Will to Can

1 Value for Users


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CORE (3 Patterns)

3COREPatterns

Grasp the needs

（9 patterns）

Support life by the power of business

（9 patterns）

Pursuepossibility

（9 patterns）

3 Core Patterns and 27 Patterns in 3 Categories


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4 Sense of the Place 5 Listen to the User 7 Familiarize on the Site

6 Partner on Site

8 Behavioral Background

9 To Match Pace 10 Bring a Contribution 11 Point of the feeling moves

12 A Storybeyond Expectation


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Grasp the needs (9 Patterns )

13 Future Aiming for Realization

14 Our Strength 16 Reveal the Feeling15 The other’s Feelings

17 Convincing Data 18 Outside Companion 19 Familiar consultant 20 Reality of bodily sensation

21 Determinethe likeness


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Support life by the power of business (9 Patterns)

22 If I were you 23 Other Fields Watching

25 Arrangable Design24 Reserve Needs

26 Only Necessary 27 Delivery Speed 28 Point and line 29 Easy use Feeling

30 To be Loved


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Pursue possibility (9 Patterns)

Point of the feeling point

Grasp the needs

Stay closer to the feelings of people using products or services, and carefully find points of interest.

Example case of Innovation of the new transportation service


Grasp the needs

Bring a Contribution

To bring out strength to participate in the project with equal feelings, and create a win-win relationship.

Personal MobilityWHILL Model A

Universal DesignTaxi

Welfare Innovation Patterns Example case of Innovation of the new transportation service

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Test-ride event for an elderly person and the

care staff

I want to go to the outside by riding it

It’s so fun to ride!!

Welfare Innovation Patterns 英語で！！

Model industrialization of the UD taxi service that carried

personal mobility

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Bring a Contribution

Point of the feeling point

Example case of Innovation of the new transportation service


Tocombinewhattheproductsandservicescando

Tofindthenewthoughtfromthetest-ride

1. To Hold seminars that make it easier for employees to

learn about people with disabilities, through dialogue

with pattern languages for enterprises.

2. To brush up the pattern aiming for a better way of

working.

3. To create innovation by combining products and

services while utilizing pattern words.

4. To create a new pattern language to use new products

that will make easier and better to accustom to the new

style of living.

Future Direction

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Welfare Utilizing Cases of PatternLanguages by a Local Government

Takiguchi, Kazuo Kawasaki City Hall, JapanKitamura, Naohiro Hataraku Shiawase JINEN-DO, JapanOkada, Makoto Dementia Friendly Japan Initiative, JapanIba, Takashi Keio University, Japan

Presented by Toba, Kazuki Keio University, Japan



welfare pattern languages by a local government (purplsoc2017)

Government & Nonprofit