‘Move your Business to the Cloud’

Hosted Event

Welcome to our ‘Move your Business to Cloud’

Hosted Event 2016

Aidan Piper, Managing Director

Welcomm Communications

Thanks to our Partners

Agenda

9.40am: Welcome and Introduction – Aidan Piper

10.00am: Welcomm Supports and Hosted Services – Sam Mason

10.15am: Gamma Platinum Partnership – Andrew Smethurst

10.30am: Horizon Hosted Voice call reporting – Bart Delgado

10.45am: Digital Services – Ant Morse

11.05am: Box Content Collaboration – Sam Cook

11.20am: Demos/FAQ break out sessions

12.30pm: Close, Free tour of The Space Centre

Always partnering and differentiating

• O2 Direct Partner 2015

- Digital excellence awards 2016

• Gamma Platinum Partner 2015

- Key Horizon seller

• Avaya Approved Partner 2015

Recent accreditations and acknowledgements • London Stock Exchange ‘1000’s companies to

inspire Britain’ report

• Comms Business Awards, finalists in:

- Reseller of the year 2016

- Converged solutions 2016

Leading the way in innovation

• First o2 partner to launch fixed lines

• Moved into data connectivity

• Digital services

• Hosted telephony

• What's next?

Welcomm Support

Sam Mason, Unified Sales Manager

Welcomm Communications

Strategic Partners

• Benefits of being a direct partner and what it means for you, the customer

- Faster response times –dedicated teams

- Greater support team knowledge

- Up to date information on innovative services

- Commercial advantages

- Partner feedback to shape product and operational improvements

Product and Services Portfolio

Hosted Voice - Horizon

• Cost reduction

• Mobility

• Staff loyalty

• Security

• Disaster recovery

• Flexibility

• Reporting services

SIP Trunking Call Manager

• Flexibility

• Business continuity

• Line rationalisation

• Money saving

• Resilience

• Removal of ISDN

Avaya Telephone Systems

Data Services

Converged Private Networks

Superfast Broadband FTTC Ethernet

CPN

Digital Services

Customer JourneyCustomer

Requirement

Consultation

Pre-sales Checklist

Cost

Analysis

Site Survey

Project Management Team –

handover with everyone involved

Installation – days planed in

for kit build, training and post

install

Support

Implementation

• Team of experienced project coordinators to manage each job from start to finish

• Take ownership of project and be one point of contact for the duration of the job.

• Provide regular and timely updates on job status – job update SLA of two days and 1 hr to respond to incoming enquiries

• Updates provided by phone first, followed up with an email to enhance the relationship with the customer

• Team will tailor the process to your company requirements

Welcomm Support

Why Welcomm- What makes us different… • Our ability to adapt to different customers and their requirements

• Not one size fits all – each solution is bespoke

• Excellent customer service - Staff are dedicated and measured on how well they work with our customers

• Advanced relationships with our strategic partners

• Specialist support teams – receive regular training

• Welcome and act directly upon customer feedback to better support our customers

• Escalation process – always someone available to help

Welcomm roadmap

• Continue to strengthen our partner relationships

• Addition of new innovative products

• Customer Self-Service Desk

• Avaya Accreditation

• Encourage customer feedback and support team reviews

• More Events!

The Gamma Platinum Partnership

Andrew Smethurst, Head of Channel – Unified Communications

Gamma

A few facts about us

• Public Company – Mkt Cap circa £370m

• Analyst forecast 2015 - £192m Revenue, £26.2m EBITDA, cash on balance

sheet, growing

• Over 650 people across 6 sites in UK (and small team in Budapest)

• Full fixed, data and mobile capability – leader in SIP

• Less than 10% of our GM comes from CPS

• Carbon neutral, ISO, PSN (RM1045)

• Focused on enabling the channel as the route to growth

Gamma strategy

iDOG

innovate

Develop Rapidly

Operate well and on scale

Get growth quickly

Systems

Easy to do business with

Culture

Gamma strategy

Who is Gamma?

Consistent ‘Network Of The Year’ award winners

ISO Accredited

Automated processes, leading edge portaland visible management make Gamma

easy to work with

A certifiedCarbonNeutral® company

Dedicated 24/7UK support centres

Over 725 resale channel partners

One of the UK’s largest providers of voice services and voice applications

Sunday Times 100 Best Companiesto Work For – 3 consecutive years

UK’s market leader in SIP trunking

Financially strong –cash positive, profitable

and growing; listed on AIM

Wide product portfolio delivering choice of fixed line, IP telephony,

mobile and data services

Data Services

ASSURED IP

BROADBAND

ETHERNET

MPLS

Outbound

CPS

IDA

Inbound Hosted

INBOUND

AUDIO CONFERENCING

FAX TO EMAIL

HORIZON

Voice Connectivity

IP DIRECTCONNECT

WLR3

SIP

Gamma Portfolio

What is Hosted?

A TRADITIONAL DEPLOYMENT

LONDON

Newbury

GLASGOW

ManchesterMaintenance

LONDON

Public

phone

networkISDN

0161

PBX generally required at each site

Line rental via ISDN

Inflexible CLI moves between exchanges

Ongoing annual maintenance

Software upgrades

Upfront Capex cost model

Limited access to admin & ability to provide MAC’s

HOSTED DEPLOYMENT

CUSTOMER SITE

0203

0161

0141

GLASGOW

Newbury

Manchester

LONDON

ACCESS

PBX no longer required

ISDN and associated rental costs removed for

Access & calls over secure IP Network

All features & functionality held at Service Provider core

CAPEX or OPEX orientated models

Maintenance & upgrades are by Service Provider

Administration, MAC’s etc. via web interface

Feature access available at end-user level

Complete hosted communications servicefor your business

Manage your phone calls easily and effectively

Extensive range of fixed and mobile capabilities you control via an easy-to-use web portal

Easily manage your environment

Employees maximise their productivity

Reliable and proven service

What is Horizon?

Easily control your fixed/mobile telephony

Never miss a call, wherever you are

Free site-to-site calls and cheaper call rates

Flexible working for better efficiency

Improves customer contact experience

Keep your existing numbers or get new ones

Extend your business reach

Built-in business continuity

No hardware investment, no maintenance orrunning costs – only pay for what you use

One of the fastest growing resellers of Gamma

Easy to work with

Responsive

Engaging

Customer needs come first

Up to date and regular training

Self-sufficient; Gamma there to support

Welcomm are a trusted service provider

Gamma and Welcomm

“I am delighted that Welcomm has invested in becoming one of Gamma’s strategic Platinum Partners.

The telecoms industry is changing rapidly, and Welcomm are putting themselves at the forefront of this change to the benefit of their customers.

We look forward to working closely with them in the future and helping their business grow and develop successfully.”

Bob Faulkner, Gamma CEO

A demo of Akixi call reporting

Bart Delgado, Managing Director

Akixi

Digital Revolution and the Internet of Things

Ant Morse, Head of Digital for SMB

O2 SMB

The Digital Revolution

Future of Tech

Digital Revolution

Internet of Things

We are already living the Digital Revolution

Unsocial Bunch?

Unsocial Bunch?

Did we really need the

smartphones to help us…

Our life’s remote control

1.4b users

We glance at our phones 150 to 220 times a day

1.25b via mobile devices

Internet of Things &

Digital Technology

Devices Connectivity Apps

Smart Home

Connected Cars

Hey Siri.

What’s the

traffic like on

the M62?

Voice Recognition

Smart News

Smart Devices

Smart Notes

Smarter Comms

Digital Collaboration

I will send

you this slide

Monday am,

I need an

actual live

call to get the

screen shots

Smart Conferencing

Meetings Anywhere

54 Wearables

Smart Shopping

Smart Home Phones

Digital Media

The futureWhere are we heading

Changing

Users

Changing Business : On-Premise to Cloud

The Future :: Wearables

Projection TechWearable glasses Watches

The Future :: Shopping

The Future :: Automotive

The Future :: Security

The Future :: Health

The future ::

Office

The future ::

Office

Whatever the future does hold, I bet its ready for your device to…

Plug in &

Connect

It is not the strongest of

the species who survive,

nor the most intelligent,

but the one most

responsive to change

Charles Darwin 1809

The Content Platform for the Modern Enterprise

Sam Cook, UK Channel Manger

Box

Transforming How You Work

Presentation at Welcomm’s Space Centre event

Sam Cook – UK Channel Partner Manager

Box is a modern content management platform that transforms how

organisations work and collaborate to achieve results faster

Users IT

VALUE PROPOSITION

BOX AT A GLANCE

• Founded 2005 (NYSE: BOX)

• Global presence

• Over 40 million users

• 55% Fortune 500

Enterprise

Mobilit y

External

Collaborat ion

Secure

Plat form

File System

Consolidat ion

Employees are working in new ways

Every business process is collaborative

Digital is transforming every industry

New security threats emerging every day

Business Today is Changing

How Enterprises Manage

Content Hasn’t Kept Up

Complicated end-user experiences

Content sprawl and inconsistency

Too costly and cumbersome to maintain

Security vulnerabilities from shadow IT

Box is a Content Platform

for the Modern Enterprise

Built for cloud and mobile

Connects to all your business apps

Centralized security controls

Comes with unlimited storage for users

BOX CONFIDENTIAL

Ricardo

Global engineering and consultancy business

Challenge

• Limitation external collaboration & mobile access

• Struggling with user experience & adoption

• Sharing large files clunky & slow

• Standardise & streamline process to reduce content sprawl

• Security

Ricardo Deployment Path

TotalSeatsDeployed

FunctionalPilot

Validation& Expansion

DivisionalRollout

EnterpriseLicense

Dec 2015 May 2016 Sep 2016

20

1,000

2,000

2,500

Trubiquity issue

External Collaboration,

Mobile Productivity

Simple to use,ECM Features

(Sharepoint limitations)

PlatformIntegration

Sep 2015

Enable New Workstyles

Speed up Collaborative Processes

Power Digital Transformation

Ensure Security & Compliance

Box Transforms Work Across Your Business

File Sync & Share

Remote and Mobile Work

Access Content in Any App

Virtual Deal Rooms

Vendor Collaboration

Contract Management

Data Protection

Governance & Retention

eDiscovery

Digitize Business Processes

Customer/Supplier Engagement

Custom-branded Apps

Thank you

Thank You

• You have automatically been entered for a chance to win:

- 4x tickets for tigers box

- The winner will be announced in a follow up email we will send out next week.

• Free selfie stick courtesy of Box

• Photos taken tweet us @WelcommComms #CloudEvent

• Best photo wins BB-8 Droid

• Free tour of The Space Centre after the event

Workshop Session

• Welcomm Support- Vic McHugo and Matt Wren (Orange)- Demo of Horizon Hosted Voice

• Akixi- Bart Delgado (Red)- Demo of Call reporting

• Welcomm Digital Advisors – Sean Read and Scott Devey (Green)- Demo of Office 365

- Demo of Just Call Me

- Demo of McAfee- Demo of Intune

• Box – Sam Cook (Blue)- Demo of Content collaboration and cloud storage

• Ilicomm – Matt Spink (Yellow) - Support migrating your digital services

• Welcomm Energy – Nicola Bingley (Pink)- Securing low energy rates for your gas and electricity

• All – (Purple)