Welcoming Tomorrow’s Workforce, TodayTara Ritchey, Program SpecialistJanice Gonzalez, Program Manager

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We’re excited to share NIH-OHR’s experience

with redesigning an orientation program.

Hello and Welcome!

Agenda

Introductions

Program Overview

Challenges

Implementation Timeline

Lessons Learned

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Do you prefer the …

City Country

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Would you rather have …

Sweet

Salty

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MI NGLE • Name

• From

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• 1 Common Link (Favorite Hobby, Food, Etc…)

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1. To win reach the National Library of Medicine

2. Questions = # Steps; Steps are notated by Yellow dashes

3. Question must be completed before answering

4. 2 Minutes to respond; once buzzed in with an answer, no longer able to research/discuss

5. Team that answers correctly will choose next category question

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OHR PursuitMultiple Choice Definition Short Answer

5 Points

10 Points

5 Points

10 Points

10 Points

5 Points

END

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Multiple Choice - 5 Steps

What are the primary components of an employee onboarding program?

Answer1. Compliance2. Clarification3. Culture4. Connection5. Numbers 1, 3, & 46. All of the Above7. None of the Above

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Multiple Choice - 10 Steps

What are the positive outcomes to implementing an effective onboarding

program?Answer

1. Adjust to their Jobs & Establish Relationships

2. Clarify Expectations & Objectives3. Provide Support4. None of The Above5. Answers 1 & 26. All of the above

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Definition- 5 StepsWhat is the definition of orientation?

Answer

“Orientation is a program that helps new employees understand many important aspects of their jobs

and organizations, including the company’s culture and values, its goals and history, and its power

structure”.

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Definition- 10 Steps

What is the definition of onboarding?

Answer

“Onboarding ensures that new employees connect with and effectively contribute to the mission of the

organization as quickly as possible”.

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Short Answer - 5 StepsWhat are the benefits of an organized

and efficient new employee orientation?Answer

Having an orientation will have a more positive feeling about their new company; allows the

company to get all new employees into the same procedures; and allows the company to establish a

good work ethic, and a positive employment experience, right from the very start.

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Short Answer - 10 Steps

What are some things that can help create a welcome feeling during new

employee orientation?Answer

A personal greeting by leadership; allow time at the beginning for new employees to get to know each

other; let new employees know about the climate in the organization, and which of the rules in the

employee handbook are most important to adhere to.

And the winner is…

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History PreviousPresent

o 4 Componentso 1 Dayo OHR Leaders,

PM, SME’so HR

Consolidation

NIH – OHR Orientation Programo 6

Componentso 2 Dayso OHR Leaders,

SME’s, Trainers

o NIH Wide

o 7 Components

o 4 -1/2 Day Sessions

o OHR Leaders, SME’s, Trainers, PM

o Engagement & Retention

Why Fall in Love with OHR – OHR Orientation

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Purpose of the Program: Forge a commitment between new employees and OHR to

increase engagement, citizenship and satisfaction.

Goal: Create a feeling of community, “I made the right

decision to work in the Office of Human Resources at NIH”.

OHR Orientation Program(1 Series = 4 Sessions)

Session 1: Fall in Love with OHRObjectives

OHR Vision & Culture

Information Security

Making Connections - OHR Café with Senior Leaders

Resources

Time = 2.5 Hours

Class Size = 10 – 25 Participants

Session 2: OHR Pursuit

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Objectives

Information Security

OHR Handbook

Other OHR Good-to-Knows

Resources

Time = 2 Hours

Class Size = Cohort (10 – 25)

Session 3: Your Career Matters

Objectives

Introduction to Competencies

Introduction to Individual Development Plans (IDPs)

Resources

Time = 2 Hours

Class Size = Cohort (10 – 25)

Session 4: What’s Your Style?

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Objectives

Understanding Your Style and Others’ Styles (Myers-Briggs Type Indicator)Improving Team Dynamics and Interactions with Colleagues and Customers

Resources

Time = 3.5 Hours (1/2 Day)

Class Size = Cohort (10 – 25)

OHR Orientation Program(1 Series = 4 Sessions)

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ICE HOLES

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Challenges &

Solutions

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Too Many/Few People

Remote Participants

Senior Leader Availability

Participant Attendance

CHALLENGES

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Senior Leader Availability• Videos / Video Conference• Deputies• Advance Availability for

Proposed Session Dates

Participant Attendance• Mandatory (Supported)• Reschedule to Next Available

Session

Too Few/Many Participants• Open to All Employees• Shift/Add Session Dates• Consolidate/Modify Sessions

Remote Participants• Utilize Technology• Build Sessions to

Incorporate Remote Learners

Feb. ‘13 – April

‘13Analyze• Participant Feedback

• Leadership Feedback

• Benchmarked Current OHR Programs

April ‘13 – May

‘13Design• Reference Best Practices

• Pulse Evaluation of Components

• Established Program Objectives

• Steering Committee & Senior Leadership

May ‘13 – Sept.

’13Develop• Built 4 Sessions & Communication Plan

• Collaborated with SME’s on Content

• Created Evaluations & Materials

Sept. ’13 –

CurrentImplement & Evaluate• Delivered 3 Series (4 Sessions/ Series)

• Conduct Program Evaluations

• Incorporate Feedback for Next Session

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Redesign Timeline

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FEEDBACK

Too Many SessionsExcellent

Double Check Tech. Components

Favorite

Training

Thus Far

Enjoyed Meet & Greet w/ Senior

Leaders

OHR Game – Fun Way to

Learn

Don’t Have Sessions

Spread Out

Liked Getting to Know Org.

Culture & Leaders

Great Info. About MBTI & Preferences

Enjoyed Every Aspect

Like Meeting Other New Employees

1 Location Systems Useful

Sessions Not Relevant @ Every Level

Helped to Understand

OHR’s Mission

Liked Learning

about LMS

Good Overall Shorten SessionsConsolidate Info.

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Lessons Learned Clear Expectations

Establish Session Objectives

Objectives Measured

Planning Materials

Develop Checklist & SOP’s as You Go

Leverage Resources & Ask for Help

Obtain Communication Permissions & Timelines (including templates)

Managing Relationships & Rapport (Speaker Coordination)

Provide Additional Info. for Complex Topics

Optimize Technology

Practice & Test Sessions

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