WELCOMING OUR NEW CHIEF EXECUTIVE OFFICERJoin us in welcoming Garrett Gizowski, E&G Employees Federal Credit Union new Chief Executive Officer. In anticipation of the retirement of our long-term CEO Wendy Brown, the Board of Directors retained the help of the NY Credit Union Association in conducting a search for a new, visionary leader for our organization. After an extensive search and review of candidates, Gary was selected due to his extensive industry experience, progressive management philosophy, and appreciation for the credit union mission of people helping people.

With over 25 years of industry experience, Gary has held numerous executive positions in both Illinois and Connecticut. Originally from Chicago, Gary has an extensive background in the credit union industry and earned the prestigious Certified Chief Executive (CCE) designation after graduating from the Credit Union Executive Society’s CEO Institute.

Gary welcomes the challenge of enhancing the service provided to our membership, in a rapidly changing consumer banking landscape. His focus on technological service enhancements will be a top priority. Gary also looks forward to a personal involvement within our membership communities.

E&G would like to expressly thank Wendy Brown for her service over the past 32 years. She has been key in developing E&G into the successful credit union it is today. Wendy plans to maintain a role in the credit union and assist in the transition throughout early 2020.

Gary currently resides in southwest Connecticut with his wife, Monique, and their family.

FALL 2019MAIN OFFICESecond Floor, 333 N. Central Ave.Hartsdale, NY 10530

Phone: (914) 946-6200Fax: (914) 946-2910Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–6:00 pm

BRANCH OFFICE22 W. First Street, Room 311Mt. Vernon, NY 10550

Phone: (914) 664-2646Fax: (914) 664-7991Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–5:30 pm

EqualOpportunityLENDER

PRSRT STDU.S. Postage

PAIDWilkes-Barre, PA

Permit #413

FALL NEWSLETTER 2019

HOLIDAY CLOSINGSColumbus Day Monday, October 11Thanksgiving Day Thursday, November 28Day After Thanksgiving Friday, November 29Christmas Eve (Close at 2 PM) Tuesday, December 24 Christmas Day Wednesday, December 25 New Year’s Eve (Close at 2 PM) Tuesday, December 31Christmas Day Wednesday, January 1 Martin Luther King’s Day Monday, January 20

IMPORTANT DATESFall Loan Sale EndsFriday, October 18

SAVE 1.00%* ON LOANS (DETAILS INSIDE)

BEWARE OF EMERGENCY SCAMS

LOVE MY CREDIT UNION REWARDS

WINTER SKIP A PAY

INSIDE THIS ISSUE: LOAN RATES ARE FALLING!*

“Grandma? Is that you?”

“What’s the matter, honey?”

“Grandma, you gotta help me! They’re going to arrest me if I don’t pay the fine - and I lost my wallet! I don’t have a penny on me or any ID. Can you wire me some money?”

Does this sound like a phone call that can really tug at your heartstrings? It’s actually more like a diabolical plot by devious scammers. There’s no emergency, no imminent arrest and no lost wallet. In fact, it isn’t even your grandchild on the line; you’re speaking to a criminal who wants to get their hands on your money.

Family emergency scams, often referred to as “grandparent scams,” are some of the most nefarious around. They prey on the elderly and take advantage of the natural affection a grandparent has for their grandchild. They’re usually pulled off in the guise of a frantic phone call, though they sometimes show up as an urgent email, text, or social media post using the same panicky message.

Don’t be the next victim of this ruse! Read on to learn how to identify an emergency scam and what to do if you’ve been victimized.

3 ways to spot an emergency scam:

1. The caller will insist upon absolute secrecyOnce your “grandchild” has had their say, the scammer will then take the phone, impersonating an authority figure who is out to make the arrest and demanding that payment be made immediately. They’ll stress the importance of keeping the entire business hush-hush so nobody gets hurt. But, of course, the real reason behind their need for secrecy is to keep you from doing too much digging and identifying the scam for what it is. Any true law enforcement officer would have no request for such secrecy.

2. The “authority figure” will only accept certain means of payment If you ever receive a phone call insisting that you wire money, send a prepaid debit card, cashier’s check, or certified check in return for helping your grandchild from a distressing situation, you can be certain it’s a scam. Criminals love these payment methods because they provide the victim with very little recourse once they’ve discovered the scam.

3. Your “grandchild” does not know basic information about themselves or familyIt’s hard not to be duped into helping out your grandchild when they sound so stressed on the phone. It can also be hard to recognize your grandchild’s voice over a phone that has iffy reception, or from an overseas phone call if your grandchild is abroad. To make it even more complicated, scammers will use any information they can find about your grandchild’s life to appear legitimate. If the scam is carried out through email, they may even hack your grandchild’s email account so the message appears to be coming directly from your grandchild.

If you ever receive a call or an email like the one described above, simply ask the caller about some personal details that a stranger would not be able to scrape off of your grandchild’s social media accounts. Ask about specific family memories or even jokes that will immediately let you know who you’re really dealing with.

If you’ve been scammedIf you’ve gotten a frantic phone call from your grandchild and you believe it to be true, don’t react just yet. You’ll be urged to act quickly but take a minute to call your grandchild on your own to verify his or her whereabouts. You can also call the grandchild’s parents to ask where they might be at this time. You may be surprised to learn that your grandchild is safe at home!

If you’ve fallen for the scam and you’ve only recognized the ruse after you’ve sent your money, you may still be able to reclaim some or all of your funds by reporting the scam to the Federal Trade Commission at ftc.gov or by calling 1-877-FTC-

HELP. Even if you can’t reclaim your lost funds, you’ll be doing your part to help the authorities put those crooks behind bars.

Grandparenting is a wonderful experience. Don’t let scammers abuse your relationship with your grandchild by pulling the wool over your eyes. Stay one step ahead of them by being alert and knowing how to spot these scams. Show them that no one messes with grandma!

SOURCES:https://www.consumer.ftc.gov/blog/2018/07/scammers-create-fake-emergencies-get-your-money

https://www.consumer.ftc.gov/articles/0204-family-emergency-scams

https://money.usnews.com/money/personal-finance/family-finance/articles/most-common-phone-scams

BEWARE EMERGENCY SCAMS!

WE’RE CUTTING

RATES BY

1.00%*

71737_EGFCU_EG fall NL 2019.indd 1 8/23/19 9:46 AM

WE’RE CUTTING

RATES BY

1.00%*Loan Rates are

falling at

5.75% VISA BALANCE

TRANSFER**

3.49%*Term up to 72 Months

$20,000 borrowed for 72 monthsMonthly payment of $308.44/mo.

USED AUTO LOANS

RATE AS LOW AS

There’s no better time to apply for an auto or personal loan than during our "Rates are Falling" Loan Sale! You’ll save big with a 1.00%* loan rate discount. As an added bonus, if you transfer balances to a new or existing E & G VISA, you will qualify for a low 5.75%** rate until that balance transfer is paid in full! You just can’t beat the savings.

2.99%*Term up to 84 Months

$30,000 borrowed for 84 monthsMonthly payment of $396.48/mo.

NEW AUTO LOANS

RATE AS LOW AS

6.99%*Term up to 84 Months

$25,000 borrowed for 84 monthsMonthly payment of $377.42/mo.

PERSONAL LOANS

RATE AS LOW AS

*All loan rates are based upon member’s credit worthiness at the time of application. Low as rates shown above assume a discount of 1.00% off the lowest available rate. Your actual rate may differ from the rates illustrated here. Loan payments shown assume the low as rate illustrated. In addition, the auto loan payments illustrated , new and used, assume an 80% or less loan to value percentage (20% or greater down payment).This is not a guarantee of credit, an approved loan application is required. This offer applies to “New Money” Loans only. Refinanced credit union loans, Visa, Overdraft Lines of Credit and Mortgages are not eligible for this offer. All rates are subject to change without notice.

See www.egefcu.com/ loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time.

**5.75% balance transfer rate is for balances transferred from another institution only. Transfers may not exceed the credit line a member is approved for. All purchases and cash advances will be charged at the rate you are approved for. See www.egefcu.com/loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time. HURRY, OFFER ENDS OCTOBER 18, 2019

VISIT US AT 333 N. CENTRAL AVENUE, HARTSDALE: (914) 946-6200 • 22 W. FIRST STREET, ROOM 311, MT. VERNON: (914) 664-2646 OR ONLINE AT WWW.EGEFCU.COM

THERE ARE MORE REASONS THAN EVER TO LOVE BEING A MEMBER OF EDUCATIONAL AND GOVERNMENTAL EMPLOYEES FEDERAL CREDIT UNION.Your credit union membership is about the trust and care of community, built around where you live, work and play. That’s why Educational and Governmental Employees Federal Credit Union membership saves you money through exclusive member-only offers through our trusted partners. Through Love My Credit Union Rewards, credit union members have saved over $2 billion with offers like:

• $100 cash reward with each new line you activate with Sprint. Plus, existing customers earn $100 Annual Loyalty Cash Rewards, and 25% off select accessories in Sprint stores.

• Credit union membership also saves you up to $15 on TurboTax federal products.

• Credit union members save on SimpliSafe, the #1 expert pick for home security.

• Protecting your car and home shouldn’t cost an arm and a leg. Educational and Governmental Employees Federal Credit Union members can save big with an exclusive discount from the TruStage Home & Auto Insurance Program.

• Get Whole Home Protection for Less with SimpliSafe. Credit union members receive a free home security camera plus 2 free months of 24/7 professional monitoring. No hidden fees, no middlemen and absolutely no long term contracts.

Learn all about how your Educational and Governmental Employees Federal Credit Union membership gets you all these exclusive savings, and more at Educational and Governmental Employees Federal Credit Union or LoveMyCreditUnion.org. Check them out and start enjoying credit union member benefits you never knew you had.

MORE SAVINGS.MORE POSSIBILITIES.

VOLUNTEERE&G Employees FCU is looking for volunteers willing to offer their leadership skills by being a member of our volunteer board of directors or part of our supervisory committee. The board of directors, in consensus with management, helps steer the direction of the credit union and the supervisory committee helps make sure members are receiving the best in service and security. The time commitment for a board of directors position is about 3-4 hours a month and the supervisory committee about 1 hour or so a month. Why not consider helping us help you.

WE NEED YOUR HELP

Please contact us at (914) 946-6200 or email us at info@egefcu.com.

Members have more to loveGet a $100 cash reward for every new line activated with Sprint®. For a limited time, this offer is available on unlimited lines! It’s our way of showing you unlimited love.

Visit LoveMyCreditUnion.org/Paul to learn more.

YES, I would like to Skip-A-Loan Payment in: (Choose One)r November 2019 r December 2019 r January 2020

I understand this coupon may be used for Vehicle, Share Secured, Debt Consolidation and/or Signature Loans only, at a cost of $20 per skipped payment.

Member Name: _______________________________________________________________________

Account Number: __________________________________________________________

Daytime Phone: _______________________ Email: _______________________________Is Payment automatically deducted through Payroll Allotment? r Yes r NoTake Transfer Fee From: r Savings r Checking r Check/Money Order Included All requests to skip a payment must be approved by the loan department. By signing the coupon agreement you agree to amend the terms of your original agreement and to repay the entire unpaid balance and accrued interest. You also agree and understand that this Agreement may increase or extend the maturity date for your loan by as much as sixty (60) days. To be eligible for this special offer, all credit union accounts must be in good standing. Skip-A-Loan Payment coupon must be received no later than 10/31/19, 11/29/19 or 12/31/19. Offer not available on Visa, no credit check loan, mortgages or overdraft line of credit.

Borrower Signature:________________________________________Date:_____________

To enroll online visit www.egefcu.com/loans and click skip a payment button to complete form.Or Return Coupon By 10/31/19–Nov. Payment, 11/29/19–Dec. Payment, 12/31/19–Jan. Payment

Educational & Governmental Employees Federal Credit Union333 N. Central Ave. • Hartsdale, NY 10530 • Fax (914) 946-2910

WINTER SKIP A PAYMENTJust in time for the holidays, some extra cash for whatever you need. Take advantage of our Winter Skip-A-Loan-Payment plan. For a low processing fee of just $20, skip your E&G EFCU vehicle, signature or share secured loan payment for one month of your choosing November, December or January.

Spend the money on whatever you want – a winter getaway, a special holiday gift for someone special or just treat yourself!

UPDATE YOUR INFORMATION TODAYIt is very important that your contact information is up to date. This is vital for us to be able to communicate with you regarding your account.

Update your information right from your computer. Simply hover over Other Services tab and click on Change of Address Form to update all of your information.

Please make sure we have:

• Your current Home, Work & Cell phone numbers

• Your current email address (required to self-enroll in home banking system)

• Your current address

Thank you in advance for helping us help you.

1

2

3

71737_EGFCU_EG fall NL 2019.indd 2 8/23/19 9:46 AM

WELCOMING OUR NEW CHIEF EXECUTIVE OFFICERJoin us in welcoming Garrett Gizowski, E&G Employees Federal Credit Union new Chief Executive Officer. In anticipation of the retirement of our long-term CEO Wendy Brown, the Board of Directors retained the help of the NY Credit Union Association in conducting a search for a new, visionary leader for our organization. After an extensive search and review of candidates, Gary was selected due to his extensive industry experience, progressive management philosophy, and appreciation for the credit union mission of people helping people.

With over 25 years of industry experience, Gary has held numerous executive positions in both Illinois and Connecticut. Originally from Chicago, Gary has an extensive background in the credit union industry and earned the prestigious Certified Chief Executive (CCE) designation after graduating from the Credit Union Executive Society’s CEO Institute.

Gary welcomes the challenge of enhancing the service provided to our membership, in a rapidly changing consumer banking landscape. His focus on technological service enhancements will be a top priority. Gary also looks forward to a personal involvement within our membership communities.

E&G would like to expressly thank Wendy Brown for her service over the past 32 years. She has been key in developing E&G into the successful credit union it is today. Wendy plans to maintain a role in the credit union and assist in the transition throughout early 2020.

Gary currently resides in southwest Connecticut with his wife, Monique, and their family.

FALL 2019MAIN OFFICESecond Floor, 333 N. Central Ave.Hartsdale, NY 10530

Phone: (914) 946-6200Fax: (914) 946-2910Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–6:00 pm

BRANCH OFFICE22 W. First Street, Room 311Mt. Vernon, NY 10550

Phone: (914) 664-2646Fax: (914) 664-7991Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–5:30 pm

EqualOpportunityLENDER

PRSRT STDU.S. Postage

PAIDWilkes-Barre, PA

Permit #413

FALL NEWSLETTER 2019

HOLIDAY CLOSINGSColumbus Day Monday, October 11Thanksgiving Day Thursday, November 28Day After Thanksgiving Friday, November 29Christmas Eve (Close at 2 PM) Tuesday, December 24 Christmas Day Wednesday, December 25 New Year’s Eve (Close at 2 PM) Tuesday, December 31Christmas Day Wednesday, January 1 Martin Luther King’s Day Monday, January 20

IMPORTANT DATESFall Loan Sale EndsFriday, October 18

SAVE 1.00%* ON LOANS (DETAILS INSIDE)

BEWARE OF EMERGENCY SCAMS

LOVE MY CREDIT UNION REWARDS

WINTER SKIP A PAY

INSIDE THIS ISSUE: LOAN RATES ARE FALLING!*

“Grandma? Is that you?”

“What’s the matter, honey?”

“Grandma, you gotta help me! They’re going to arrest me if I don’t pay the fine - and I lost my wallet! I don’t have a penny on me or any ID. Can you wire me some money?”

Does this sound like a phone call that can really tug at your heartstrings? It’s actually more like a diabolical plot by devious scammers. There’s no emergency, no imminent arrest and no lost wallet. In fact, it isn’t even your grandchild on the line; you’re speaking to a criminal who wants to get their hands on your money.

Family emergency scams, often referred to as “grandparent scams,” are some of the most nefarious around. They prey on the elderly and take advantage of the natural affection a grandparent has for their grandchild. They’re usually pulled off in the guise of a frantic phone call, though they sometimes show up as an urgent email, text, or social media post using the same panicky message.

Don’t be the next victim of this ruse! Read on to learn how to identify an emergency scam and what to do if you’ve been victimized.

3 ways to spot an emergency scam:

1. The caller will insist upon absolute secrecyOnce your “grandchild” has had their say, the scammer will then take the phone, impersonating an authority figure who is out to make the arrest and demanding that payment be made immediately. They’ll stress the importance of keeping the entire business hush-hush so nobody gets hurt. But, of course, the real reason behind their need for secrecy is to keep you from doing too much digging and identifying the scam for what it is. Any true law enforcement officer would have no request for such secrecy.

2. The “authority figure” will only accept certain means of payment If you ever receive a phone call insisting that you wire money, send a prepaid debit card, cashier’s check, or certified check in return for helping your grandchild from a distressing situation, you can be certain it’s a scam. Criminals love these payment methods because they provide the victim with very little recourse once they’ve discovered the scam.

3. Your “grandchild” does not know basic information about themselves or familyIt’s hard not to be duped into helping out your grandchild when they sound so stressed on the phone. It can also be hard to recognize your grandchild’s voice over a phone that has iffy reception, or from an overseas phone call if your grandchild is abroad. To make it even more complicated, scammers will use any information they can find about your grandchild’s life to appear legitimate. If the scam is carried out through email, they may even hack your grandchild’s email account so the message appears to be coming directly from your grandchild.

If you ever receive a call or an email like the one described above, simply ask the caller about some personal details that a stranger would not be able to scrape off of your grandchild’s social media accounts. Ask about specific family memories or even jokes that will immediately let you know who you’re really dealing with.

If you’ve been scammedIf you’ve gotten a frantic phone call from your grandchild and you believe it to be true, don’t react just yet. You’ll be urged to act quickly but take a minute to call your grandchild on your own to verify his or her whereabouts. You can also call the grandchild’s parents to ask where they might be at this time. You may be surprised to learn that your grandchild is safe at home!

If you’ve fallen for the scam and you’ve only recognized the ruse after you’ve sent your money, you may still be able to reclaim some or all of your funds by reporting the scam to the Federal Trade Commission at ftc.gov or by calling 1-877-FTC-

HELP. Even if you can’t reclaim your lost funds, you’ll be doing your part to help the authorities put those crooks behind bars.

Grandparenting is a wonderful experience. Don’t let scammers abuse your relationship with your grandchild by pulling the wool over your eyes. Stay one step ahead of them by being alert and knowing how to spot these scams. Show them that no one messes with grandma!

SOURCES:https://www.consumer.ftc.gov/blog/2018/07/scammers-create-fake-emergencies-get-your-money

https://www.consumer.ftc.gov/articles/0204-family-emergency-scams

https://money.usnews.com/money/personal-finance/family-finance/articles/most-common-phone-scams

BEWARE EMERGENCY SCAMS!

WE’RE CUTTING

RATES BY

1.00%*

71737_EGFCU_EG fall NL 2019.indd 1 8/23/19 9:46 AM

WE’RE CUTTING

RATES BY

1.00%*Loan Rates are

falling at

5.75% VISA BALANCE

TRANSFER**

3.49%*Term up to 72 Months

$20,000 borrowed for 72 monthsMonthly payment of $308.44/mo.

USED AUTO LOANS

RATE AS LOW AS

There’s no better time to apply for an auto or personal loan than during our "Rates are Falling" Loan Sale! You’ll save big with a 1.00%* loan rate discount. As an added bonus, if you transfer balances to a new or existing E & G VISA, you will qualify for a low 5.75%** rate until that balance transfer is paid in full! You just can’t beat the savings.

2.99%*Term up to 84 Months

$30,000 borrowed for 84 monthsMonthly payment of $396.48/mo.

NEW AUTO LOANS

RATE AS LOW AS

6.99%*Term up to 84 Months

$25,000 borrowed for 84 monthsMonthly payment of $377.42/mo.

PERSONAL LOANS

RATE AS LOW AS

*All loan rates are based upon member’s credit worthiness at the time of application. Low as rates shown above assume a discount of 1.00% off the lowest available rate. Your actual rate may differ from the rates illustrated here. Loan payments shown assume the low as rate illustrated. In addition, the auto loan payments illustrated , new and used, assume an 80% or less loan to value percentage (20% or greater down payment).This is not a guarantee of credit, an approved loan application is required. This offer applies to “New Money” Loans only. Refinanced credit union loans, Visa, Overdraft Lines of Credit and Mortgages are not eligible for this offer. All rates are subject to change without notice.

See www.egefcu.com/ loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time.

**5.75% balance transfer rate is for balances transferred from another institution only. Transfers may not exceed the credit line a member is approved for. All purchases and cash advances will be charged at the rate you are approved for. See www.egefcu.com/loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time. HURRY, OFFER ENDS OCTOBER 18, 2019

VISIT US AT 333 N. CENTRAL AVENUE, HARTSDALE: (914) 946-6200 • 22 W. FIRST STREET, ROOM 311, MT. VERNON: (914) 664-2646 OR ONLINE AT WWW.EGEFCU.COM

THERE ARE MORE REASONS THAN EVER TO LOVE BEING A MEMBER OF EDUCATIONAL AND GOVERNMENTAL EMPLOYEES FEDERAL CREDIT UNION.Your credit union membership is about the trust and care of community, built around where you live, work and play. That’s why Educational and Governmental Employees Federal Credit Union membership saves you money through exclusive member-only offers through our trusted partners. Through Love My Credit Union Rewards, credit union members have saved over $2 billion with offers like:

• $100 cash reward with each new line you activate with Sprint. Plus, existing customers earn $100 Annual Loyalty Cash Rewards, and 25% off select accessories in Sprint stores.

• Credit union membership also saves you up to $15 on TurboTax federal products.

• Credit union members save on SimpliSafe, the #1 expert pick for home security.

• Protecting your car and home shouldn’t cost an arm and a leg. Educational and Governmental Employees Federal Credit Union members can save big with an exclusive discount from the TruStage Home & Auto Insurance Program.

• Get Whole Home Protection for Less with SimpliSafe. Credit union members receive a free home security camera plus 2 free months of 24/7 professional monitoring. No hidden fees, no middlemen and absolutely no long term contracts.

Learn all about how your Educational and Governmental Employees Federal Credit Union membership gets you all these exclusive savings, and more at Educational and Governmental Employees Federal Credit Union or LoveMyCreditUnion.org. Check them out and start enjoying credit union member benefits you never knew you had.

MORE SAVINGS.MORE POSSIBILITIES.

VOLUNTEERE&G Employees FCU is looking for volunteers willing to offer their leadership skills by being a member of our volunteer board of directors or part of our supervisory committee. The board of directors, in consensus with management, helps steer the direction of the credit union and the supervisory committee helps make sure members are receiving the best in service and security. The time commitment for a board of directors position is about 3-4 hours a month and the supervisory committee about 1 hour or so a month. Why not consider helping us help you.

WE NEED YOUR HELP

Please contact us at (914) 946-6200 or email us at info@egefcu.com.

Members have more to loveGet a $100 cash reward for every new line activated with Sprint®. For a limited time, this offer is available on unlimited lines! It’s our way of showing you unlimited love.

Visit LoveMyCreditUnion.org/Paul to learn more.

YES, I would like to Skip-A-Loan Payment in: (Choose One)r November 2019 r December 2019 r January 2020

I understand this coupon may be used for Vehicle, Share Secured, Debt Consolidation and/or Signature Loans only, at a cost of $20 per skipped payment.

Member Name: _______________________________________________________________________

Account Number: __________________________________________________________

Daytime Phone: _______________________ Email: _______________________________Is Payment automatically deducted through Payroll Allotment? r Yes r NoTake Transfer Fee From: r Savings r Checking r Check/Money Order Included All requests to skip a payment must be approved by the loan department. By signing the coupon agreement you agree to amend the terms of your original agreement and to repay the entire unpaid balance and accrued interest. You also agree and understand that this Agreement may increase or extend the maturity date for your loan by as much as sixty (60) days. To be eligible for this special offer, all credit union accounts must be in good standing. Skip-A-Loan Payment coupon must be received no later than 10/31/19, 11/29/19 or 12/31/19. Offer not available on Visa, no credit check loan, mortgages or overdraft line of credit.

Borrower Signature:________________________________________Date:_____________

To enroll online visit www.egefcu.com/loans and click skip a payment button to complete form.Or Return Coupon By 10/31/19–Nov. Payment, 11/29/19–Dec. Payment, 12/31/19–Jan. Payment

Educational & Governmental Employees Federal Credit Union333 N. Central Ave. • Hartsdale, NY 10530 • Fax (914) 946-2910

WINTER SKIP A PAYMENTJust in time for the holidays, some extra cash for whatever you need. Take advantage of our Winter Skip-A-Loan-Payment plan. For a low processing fee of just $20, skip your E&G EFCU vehicle, signature or share secured loan payment for one month of your choosing November, December or January.

Spend the money on whatever you want – a winter getaway, a special holiday gift for someone special or just treat yourself!

UPDATE YOUR INFORMATION TODAYIt is very important that your contact information is up to date. This is vital for us to be able to communicate with you regarding your account.

Update your information right from your computer. Simply hover over Other Services tab and click on Change of Address Form to update all of your information.

Please make sure we have:

• Your current Home, Work & Cell phone numbers

• Your current email address (required to self-enroll in home banking system)

• Your current address

Thank you in advance for helping us help you.

1

2

3

71737_EGFCU_EG fall NL 2019.indd 2 8/23/19 9:46 AM

WE’RE CUTTING

RATES BY

1.00%*Loan Rates are

falling at

5.75% VISA BALANCE

TRANSFER**

3.49%*Term up to 72 Months

$20,000 borrowed for 72 monthsMonthly payment of $308.44/mo.

USED AUTO LOANS

RATE AS LOW AS

There’s no better time to apply for an auto or personal loan than during our "Rates are Falling" Loan Sale! You’ll save big with a 1.00%* loan rate discount. As an added bonus, if you transfer balances to a new or existing E & G VISA, you will qualify for a low 5.75%** rate until that balance transfer is paid in full! You just can’t beat the savings.

2.99%*Term up to 84 Months

$30,000 borrowed for 84 monthsMonthly payment of $396.48/mo.

NEW AUTO LOANS

RATE AS LOW AS

6.99%*Term up to 84 Months

$25,000 borrowed for 84 monthsMonthly payment of $377.42/mo.

PERSONAL LOANS

RATE AS LOW AS

*All loan rates are based upon member’s credit worthiness at the time of application. Low as rates shown above assume a discount of 1.00% off the lowest available rate. Your actual rate may differ from the rates illustrated here. Loan payments shown assume the low as rate illustrated. In addition, the auto loan payments illustrated , new and used, assume an 80% or less loan to value percentage (20% or greater down payment).This is not a guarantee of credit, an approved loan application is required. This offer applies to “New Money” Loans only. Refinanced credit union loans, Visa, Overdraft Lines of Credit and Mortgages are not eligible for this offer. All rates are subject to change without notice.

See www.egefcu.com/ loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time.

**5.75% balance transfer rate is for balances transferred from another institution only. Transfers may not exceed the credit line a member is approved for. All purchases and cash advances will be charged at the rate you are approved for. See www.egefcu.com/loans/loan-rates/ or call us at (914) 946-6200 for our most current rates. This offer ends October 18, 2019, but credit union has the right to cancel the promotion at any time. HURRY, OFFER ENDS OCTOBER 18, 2019

VISIT US AT 333 N. CENTRAL AVENUE, HARTSDALE: (914) 946-6200 • 22 W. FIRST STREET, ROOM 311, MT. VERNON: (914) 664-2646 OR ONLINE AT WWW.EGEFCU.COM

THERE ARE MORE REASONS THAN EVER TO LOVE BEING A MEMBER OF EDUCATIONAL AND GOVERNMENTAL EMPLOYEES FEDERAL CREDIT UNION.Your credit union membership is about the trust and care of community, built around where you live, work and play. That’s why Educational and Governmental Employees Federal Credit Union membership saves you money through exclusive member-only offers through our trusted partners. Through Love My Credit Union Rewards, credit union members have saved over $2 billion with offers like:

• $100 cash reward with each new line you activate with Sprint. Plus, existing customers earn $100 Annual Loyalty Cash Rewards, and 25% off select accessories in Sprint stores.

• Credit union membership also saves you up to $15 on TurboTax federal products.

• Credit union members save on SimpliSafe, the #1 expert pick for home security.

• Protecting your car and home shouldn’t cost an arm and a leg. Educational and Governmental Employees Federal Credit Union members can save big with an exclusive discount from the TruStage Home & Auto Insurance Program.

• Get Whole Home Protection for Less with SimpliSafe. Credit union members receive a free home security camera plus 2 free months of 24/7 professional monitoring. No hidden fees, no middlemen and absolutely no long term contracts.

Learn all about how your Educational and Governmental Employees Federal Credit Union membership gets you all these exclusive savings, and more at Educational and Governmental Employees Federal Credit Union or LoveMyCreditUnion.org. Check them out and start enjoying credit union member benefits you never knew you had.

MORE SAVINGS.MORE POSSIBILITIES.

VOLUNTEERE&G Employees FCU is looking for volunteers willing to offer their leadership skills by being a member of our volunteer board of directors or part of our supervisory committee. The board of directors, in consensus with management, helps steer the direction of the credit union and the supervisory committee helps make sure members are receiving the best in service and security. The time commitment for a board of directors position is about 3-4 hours a month and the supervisory committee about 1 hour or so a month. Why not consider helping us help you.

WE NEED YOUR HELP

Please contact us at (914) 946-6200 or email us at info@egefcu.com.

Members have more to loveGet a $100 cash reward for every new line activated with Sprint®. For a limited time, this offer is available on unlimited lines! It’s our way of showing you unlimited love.

Visit LoveMyCreditUnion.org/Paul to learn more.

YES, I would like to Skip-A-Loan Payment in: (Choose One)r November 2019 r December 2019 r January 2020

I understand this coupon may be used for Vehicle, Share Secured, Debt Consolidation and/or Signature Loans only, at a cost of $20 per skipped payment.

Member Name: _______________________________________________________________________

Account Number: __________________________________________________________

Daytime Phone: _______________________ Email: _______________________________Is Payment automatically deducted through Payroll Allotment? r Yes r NoTake Transfer Fee From: r Savings r Checking r Check/Money Order Included All requests to skip a payment must be approved by the loan department. By signing the coupon agreement you agree to amend the terms of your original agreement and to repay the entire unpaid balance and accrued interest. You also agree and understand that this Agreement may increase or extend the maturity date for your loan by as much as sixty (60) days. To be eligible for this special offer, all credit union accounts must be in good standing. Skip-A-Loan Payment coupon must be received no later than 10/31/19, 11/29/19 or 12/31/19. Offer not available on Visa, no credit check loan, mortgages or overdraft line of credit.

Borrower Signature:________________________________________Date:_____________

To enroll online visit www.egefcu.com/loans and click skip a payment button to complete form.Or Return Coupon By 10/31/19–Nov. Payment, 11/29/19–Dec. Payment, 12/31/19–Jan. Payment

Educational & Governmental Employees Federal Credit Union333 N. Central Ave. • Hartsdale, NY 10530 • Fax (914) 946-2910

WINTER SKIP A PAYMENTJust in time for the holidays, some extra cash for whatever you need. Take advantage of our Winter Skip-A-Loan-Payment plan. For a low processing fee of just $20, skip your E&G EFCU vehicle, signature or share secured loan payment for one month of your choosing November, December or January.

Spend the money on whatever you want – a winter getaway, a special holiday gift for someone special or just treat yourself!

UPDATE YOUR INFORMATION TODAYIt is very important that your contact information is up to date. This is vital for us to be able to communicate with you regarding your account.

Update your information right from your computer. Simply hover over Other Services tab and click on Change of Address Form to update all of your information.

Please make sure we have:

• Your current Home, Work & Cell phone numbers

• Your current email address (required to self-enroll in home banking system)

• Your current address

Thank you in advance for helping us help you.

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71737_EGFCU_EG fall NL 2019.indd 2 8/23/19 9:46 AM

WELCOMING OUR NEW CHIEF EXECUTIVE OFFICERJoin us in welcoming Garrett Gizowski, E&G Employees Federal Credit Union new Chief Executive Officer. In anticipation of the retirement of our long-term CEO Wendy Brown, the Board of Directors retained the help of the NY Credit Union Association in conducting a search for a new, visionary leader for our organization. After an extensive search and review of candidates, Gary was selected due to his extensive industry experience, progressive management philosophy, and appreciation for the credit union mission of people helping people.

With over 25 years of industry experience, Gary has held numerous executive positions in both Illinois and Connecticut. Originally from Chicago, Gary has an extensive background in the credit union industry and earned the prestigious Certified Chief Executive (CCE) designation after graduating from the Credit Union Executive Society’s CEO Institute.

Gary welcomes the challenge of enhancing the service provided to our membership, in a rapidly changing consumer banking landscape. His focus on technological service enhancements will be a top priority. Gary also looks forward to a personal involvement within our membership communities.

E&G would like to expressly thank Wendy Brown for her service over the past 32 years. She has been key in developing E&G into the successful credit union it is today. Wendy plans to maintain a role in the credit union and assist in the transition throughout early 2020.

Gary currently resides in southwest Connecticut with his wife, Monique, and their family.

FALL 2019MAIN OFFICESecond Floor, 333 N. Central Ave.Hartsdale, NY 10530

Phone: (914) 946-6200Fax: (914) 946-2910Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–6:00 pm

BRANCH OFFICE22 W. First Street, Room 311Mt. Vernon, NY 10550

Phone: (914) 664-2646Fax: (914) 664-7991Mon., Tues., Wed., & Fri.:9:00 am–4:00 pmThursday: 9:00 am–5:30 pm

EqualOpportunityLENDER

PRSRT STDU.S. Postage

PAIDWilkes-Barre, PA

Permit #413

FALL NEWSLETTER 2019

HOLIDAY CLOSINGSColumbus Day Monday, October 11Thanksgiving Day Thursday, November 28Day After Thanksgiving Friday, November 29Christmas Eve (Close at 2 PM) Tuesday, December 24 Christmas Day Wednesday, December 25 New Year’s Eve (Close at 2 PM) Tuesday, December 31Christmas Day Wednesday, January 1 Martin Luther King’s Day Monday, January 20

IMPORTANT DATESFall Loan Sale EndsFriday, October 18

SAVE 1.00%* ON LOANS (DETAILS INSIDE)

BEWARE OF EMERGENCY SCAMS

LOVE MY CREDIT UNION REWARDS

WINTER SKIP A PAY

INSIDE THIS ISSUE: LOAN RATES ARE FALLING!*

“Grandma? Is that you?”

“What’s the matter, honey?”

“Grandma, you gotta help me! They’re going to arrest me if I don’t pay the fine - and I lost my wallet! I don’t have a penny on me or any ID. Can you wire me some money?”

Does this sound like a phone call that can really tug at your heartstrings? It’s actually more like a diabolical plot by devious scammers. There’s no emergency, no imminent arrest and no lost wallet. In fact, it isn’t even your grandchild on the line; you’re speaking to a criminal who wants to get their hands on your money.

Family emergency scams, often referred to as “grandparent scams,” are some of the most nefarious around. They prey on the elderly and take advantage of the natural affection a grandparent has for their grandchild. They’re usually pulled off in the guise of a frantic phone call, though they sometimes show up as an urgent email, text, or social media post using the same panicky message.

Don’t be the next victim of this ruse! Read on to learn how to identify an emergency scam and what to do if you’ve been victimized.

3 ways to spot an emergency scam:

1. The caller will insist upon absolute secrecyOnce your “grandchild” has had their say, the scammer will then take the phone, impersonating an authority figure who is out to make the arrest and demanding that payment be made immediately. They’ll stress the importance of keeping the entire business hush-hush so nobody gets hurt. But, of course, the real reason behind their need for secrecy is to keep you from doing too much digging and identifying the scam for what it is. Any true law enforcement officer would have no request for such secrecy.

2. The “authority figure” will only accept certain means of payment If you ever receive a phone call insisting that you wire money, send a prepaid debit card, cashier’s check, or certified check in return for helping your grandchild from a distressing situation, you can be certain it’s a scam. Criminals love these payment methods because they provide the victim with very little recourse once they’ve discovered the scam.

3. Your “grandchild” does not know basic information about themselves or familyIt’s hard not to be duped into helping out your grandchild when they sound so stressed on the phone. It can also be hard to recognize your grandchild’s voice over a phone that has iffy reception, or from an overseas phone call if your grandchild is abroad. To make it even more complicated, scammers will use any information they can find about your grandchild’s life to appear legitimate. If the scam is carried out through email, they may even hack your grandchild’s email account so the message appears to be coming directly from your grandchild.

If you ever receive a call or an email like the one described above, simply ask the caller about some personal details that a stranger would not be able to scrape off of your grandchild’s social media accounts. Ask about specific family memories or even jokes that will immediately let you know who you’re really dealing with.

If you’ve been scammedIf you’ve gotten a frantic phone call from your grandchild and you believe it to be true, don’t react just yet. You’ll be urged to act quickly but take a minute to call your grandchild on your own to verify his or her whereabouts. You can also call the grandchild’s parents to ask where they might be at this time. You may be surprised to learn that your grandchild is safe at home!

If you’ve fallen for the scam and you’ve only recognized the ruse after you’ve sent your money, you may still be able to reclaim some or all of your funds by reporting the scam to the Federal Trade Commission at ftc.gov or by calling 1-877-FTC-

HELP. Even if you can’t reclaim your lost funds, you’ll be doing your part to help the authorities put those crooks behind bars.

Grandparenting is a wonderful experience. Don’t let scammers abuse your relationship with your grandchild by pulling the wool over your eyes. Stay one step ahead of them by being alert and knowing how to spot these scams. Show them that no one messes with grandma!

SOURCES:https://www.consumer.ftc.gov/blog/2018/07/scammers-create-fake-emergencies-get-your-money

https://www.consumer.ftc.gov/articles/0204-family-emergency-scams

https://money.usnews.com/money/personal-finance/family-finance/articles/most-common-phone-scams

BEWARE EMERGENCY SCAMS!

WE’RE CUTTING

RATES BY

1.00%*

71737_EGFCU_EG fall NL 2019.indd 1 8/23/19 9:46 AM