WelcomeWelcomeWelcomeWelcome

Opening Opening Remarks by Remarks by

R. Crosby R. Crosby Kemper IIIKemper III

Opening Opening Remarks by Remarks by

R. Crosby R. Crosby Kemper IIIKemper III

We are celebrating the great We are celebrating the great new space designed for UMB new space designed for UMB

UniversityUniversity

We are celebrating the great We are celebrating the great new space designed for UMB new space designed for UMB

UniversityUniversity

UMB UMB University is University is evidence…evidence…

UMB UMB University is University is evidence…evidence…

……of UMB Financial of UMB Financial Corporation's investment…Corporation's investment…

……of UMB Financial of UMB Financial Corporation's investment…Corporation's investment…

……in associates’ trainingin associates’ training……in associates’ trainingin associates’ training

UMB UMB University University welcomes welcomes

new new associatesassociates

UMB UMB University University welcomes welcomes

new new associatesassociates

… … and helps and helps them move them move

up the up the career career ladderladder

… … and helps and helps them move them move

up the up the career career ladderladder

UMB University is designed to UMB University is designed to enrich your skills through enrich your skills through

trainingtraining

UMB University is designed to UMB University is designed to enrich your skills through enrich your skills through

trainingtraining

We are in a knowledge economyWe are in a knowledge economyWe are in a knowledge economyWe are in a knowledge economy

People with knowledge are the keyPeople with knowledge are the keyPeople with knowledge are the keyPeople with knowledge are the key

Attitude Attitude andand

learning learning make make the the

difference difference

Attitude Attitude andand

learning learning make make the the

difference difference

New New classrooms classrooms and video and video

conferencing conferencing centers are centers are designed for designed for learning …learning …

New New classrooms classrooms and video and video

conferencing conferencing centers are centers are designed for designed for learning …learning …

… … across the UMB footprintacross the UMB footprint… … across the UMB footprintacross the UMB footprint

UMB University is a key part of UMB University is a key part of how we prepare for the futurehow we prepare for the future

UMB University is a key part of UMB University is a key part of how we prepare for the futurehow we prepare for the future

UMB University will help you grow and UMB University will help you grow and enrich your ability to help customersenrich your ability to help customers

UMB University will help you grow and UMB University will help you grow and enrich your ability to help customersenrich your ability to help customers

Welcome to UMB UniversityWelcome to UMB UniversityWelcome to UMB UniversityWelcome to UMB University

A word from Beth Smith, A word from Beth Smith, Senior Vice President of Senior Vice President of

Organizational DevelopmentOrganizational Development

A word from Beth Smith, A word from Beth Smith, Senior Vice President of Senior Vice President of

Organizational DevelopmentOrganizational Development

Organizational Organizational Development Development

has been has been working working

throughout the throughout the company… company…

Organizational Organizational Development Development

has been has been working working

throughout the throughout the company… company…

……to define and deliverto define and deliver……to define and deliverto define and deliver

Performance management Managerial and executive assessment

and coaching Development of a sales culture Competency identification for staff

selection and development A new corporate university to support

the performance needs of UMB

Performance management Managerial and executive assessment

and coaching Development of a sales culture Competency identification for staff

selection and development A new corporate university to support

the performance needs of UMB

UMB UMB University is University is a network of a network of trainers and trainers and experts who experts who

assist assist associates associates with skills with skills and career and career

developmendevelopmentt

UMB UMB University is University is a network of a network of trainers and trainers and experts who experts who

assist assist associates associates with skills with skills and career and career

developmendevelopmentt

Training is Training is offered offered

through a through a variety of variety of delivery delivery methodsmethods

Training is Training is offered offered

through a through a variety of variety of delivery delivery methodsmethods

ClassroomsClassroomsClassroomsClassrooms

OnlineOnlineOnlineOnline

Compact DiscsCompact DiscsCompact DiscsCompact Discs

Video and Audio Video and Audio tapestapes

Video and Audio Video and Audio tapestapes

……and books and books from the from the

UMB UMB University University

LibraryLibrary

……and books and books from the from the

UMB UMB University University

LibraryLibrary

UMB University UMB University offers offers

curriculum curriculum in six areasin six areas

UMB University UMB University offers offers

curriculum curriculum in six areasin six areas

Business and IndustryBusiness and IndustryBusiness and IndustryBusiness and Industry

TechnologyTechnologyTechnologyTechnology

Management Management and and

Executive Executive EducationEducation

Management Management and and

Executive Executive EducationEducation

Interpersonal SkillsInterpersonal SkillsInterpersonal SkillsInterpersonal Skills

Sales and Customer ServiceSales and Customer ServiceSales and Customer ServiceSales and Customer Service

And UMB ProceduresAnd UMB ProceduresAnd UMB ProceduresAnd UMB Procedures

UMB University MissionUMB University MissionUMB University MissionUMB University Mission

Enhance positive business results through skills and competencies of the associates

Contribute to group performance through the use of facilitators and problem solving sessions

Develop personal effectiveness through individual training, observation and feedback

Enhance positive business results through skills and competencies of the associates

Contribute to group performance through the use of facilitators and problem solving sessions

Develop personal effectiveness through individual training, observation and feedback

We invite you to attend UMB We invite you to attend UMB UniversityUniversity

We invite you to attend UMB We invite you to attend UMB UniversityUniversity

Comments Comments by Michele by Michele Krueger,Krueger,

UMB UMB University University

TrainerTrainer

Comments Comments by Michele by Michele Krueger,Krueger,

UMB UMB University University

TrainerTrainer

Large new spaces for effectively Large new spaces for effectively teaching our associatesteaching our associates

Large new spaces for effectively Large new spaces for effectively teaching our associatesteaching our associates

Computer labs with PCs to assist with Computer labs with PCs to assist with systems and applications trainingsystems and applications training

Computer labs with PCs to assist with Computer labs with PCs to assist with systems and applications trainingsystems and applications training

Video Video conferencing conferencing allows us to allows us to

reach reach students in all students in all

regionsregions

Video Video conferencing conferencing allows us to allows us to

reach reach students in all students in all

regionsregions

Associate Associate Mike Mike

Diederich, Diederich, Product Product

Development Development ManagerManager

Associate Associate Mike Mike

Diederich, Diederich, Product Product

Development Development ManagerManager

Pleased to have Pleased to have accessaccess

to online courses, to online courses, great classrooms…great classrooms…

Pleased to have Pleased to have accessaccess

to online courses, to online courses, great classrooms…great classrooms…

……and libraryand library……and libraryand library

These learning These learning opportunities opportunities will help with will help with

career career developmentdevelopment

These learning These learning opportunities opportunities will help with will help with

career career developmentdevelopment

Impressed with the time and Impressed with the time and effort spent on the classroomseffort spent on the classroomsImpressed with the time and Impressed with the time and

effort spent on the classroomseffort spent on the classrooms

Welcome to Welcome to UMB UniversityUMB University

Welcome to Welcome to UMB UniversityUMB University