Welcome to …

Why FISH???

Re-Energizes the workplace

Fosters teamworkEnhances

productivityInspires creativity

Why FISH???

Boosts morale

Why FISH???Creates positive, memorable experiences

for our customers (both internal and external customers)

Why FISH???

Inspires teamworkFosters creativityIncreases productivityBuilds effective relationships to facilitate the

communication of ideas, goals, etc.Stimulates thinking about ways to create a more

worker-friendly work environmentMakes people feel valuedRetains employees

Four Cornerstones of “Fish!”1. Choose Your Attitude2. Play3. Make Their Day4. Be Present/Be There

4 Concepts of the FISH! Philosophy

1. Play

…is synonymous with work. It’s about having fun, enjoying yourself, being spontaneous and creative. Life is too short to spend it frowning… and FISH! brings a smile to your face!

4 Concepts of the FISH! Philosophy

2. Make their day

…It’s about doing something special for your customers and co-workers. When you make someone’s day, you have given them a special gift they won’t soon forget. It feels good to give it.

4 Concepts of the FISH! Philosophy

3.Be there

…It’s about being totally focused on the moments and on the person or task with which you are engaged. When we are fully present with our customers and with each other, we are listening deeply and important opportunities do not escape us.

4 Concepts of the

FISH! Philosophy

4.Choose your attitude…It’s about accepting full responsibility for

all of our choices, even our attitude at work. A positive attitude is a decision we make, moment to moment.

FISH Resources

FISH BookFISH Video and

supplemental materialsFISH CampWebsite:

http://www.fishphilosophy.com

FISH FINALE

Ride the wave…

…Catch the Energy

…Unleash the Potential!

Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed it is the only thing that ever has.

---Margaret Mead

As you enter this place of work, please choose to make today a great day.

Your colleagues, customers, team members, and you yourself will be thankful.

Find ways to play. We can be serious about ourselves. Stay focused in order to be present when your team

members most need you. And should you feel your energy lapsing, try this sure

fire remedy: Find someone who needs a helping hand, a word of support, or a good ear,---and make their day.

Our Workplace

FISH! PledgeHook into it…It’s quite a catch!

“I promise I will support the FISH! Philosophy and Play,

Make Their Day, Be There,

and Choose My Attitude every day!”