Welcome to the world ofWelcome to the world ofCRISIS COMMANDERCRISIS COMMANDER

The smart choice in business continuity The smart choice in business continuity management – used in over 40 countriesmanagement – used in over 40 countries

Why Crisis Commander?

Easy to use crisis management system

Cost effective – subscription based (Software as a Service)

Web based – independent of your own infrastructure

A tool for the secretariat – simplifies the work of the Secretariat (Service desk, Admin centre etc)

Logging – external timestamp, legality!

8 means of backup communication – works even if your own email system is not working

Storage place for all your contingency plans and crisis documentation – as it is stored outside your own organisation, it is always available

Delivered with 10 adoptable template plans – saves time on the creation of new plans

Automatic reminders of revisions and updates – no more plans that are obsolete!

Emergency communications

SMS

E-mail

VoIP

Voicebank

Conference call

Voice notification (Text to Speech)

Fax

Crisis home page

Benefits of Crisis Commander

During a crisis or exercise– Tool to be used in the EOC– Primarily used by loggists– Emergency communication systems– Decentralised usage – mobile interface

During non-crisis times– Replaces your word processing binder– Folders to store your documentation– Engine to remind and manage updates

Basic functions

Click and continue

View all contact details

Contact details

”Rooms” to use during

a crisis

”Room” for

planning

Room for Head Office

CMT

Help function & manual

System & user name

Notify the Crisis Management Team

Choose how to notify

Notificationreceipt !

Choose contact list

to notify

Write the notification message

Send the notification

Click to start mobilisation plan

Mobilise the CM teamusing Crisis Commander

Done tasks - automaticallyl

ogged

Click to open support document

Select a meeting template

Meetings – typically held every 2 hours

The system will help you set up meeting agendas.

This is how it works...

Choose a name for the

meeting

Click “Begin a meeting”

Add text to minutes

To add a new meeting item- right click

Confirm the decision

Ingemar Holmgren

Activate contingency plansin Crisis Commander

Choose a plan template

Click a support document to get

assistance

Click “Activate a contingency plan”

Done tasks – automatically

logged!

Plans and support documents are

maintained in the Admin room

Other functions

Overview with the Control Panel in Crisis Commander

Here You get a total overview and a quick access to basic functions like adding notes to the log and searching for contacts and files.

Enter, manually, information to the

log

Excerpts from the log

Search function (contacts & files)

Complete overview of all ongoing activities. The place to manage your crisis / exercise

Functions via mobile phone

Notify the CMT and other contact lists

Mobilisation

Use contingency plans

Search in contact lists

Search for files

Send e-mail

Send SMS

Add a note to the log

Use the Forum

Quick and easy to use function for conference calls

Choose ”Contact lists” in the menu

Choose a contact list

Select the participants

Choose ”Commence phone conference” in the

drop down menu

Connecting participants

Notify the Crisis Management Team with the function for voice notication

Choose notify by Voice

Choose contact list

to notify

Write the notification message

Send the notification – your message is now translated to a voice message (text to

speech) that can be heard by the answering person

You get a notification

receipt