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1 Chairperson: John Vis Welcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance

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Page 1: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

1Chairperson: John Vis

Welcome to our E-Seminar:

Risk-based Approach to Part 11 and GxP Compliance

Page 2: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

2Chairperson: John Vis

Intro Common Discussion

• Q: Do I really need to do this?• Possible Answers• A: Of course! (QA)• B: Who cares, I have work to do! (Engineering)• C: No way! (IT)• D: It depends! (FDA)

Source:Neil McClenney, SEC Associates, Inc., Presentation at IVT Philadelphia Conference, October 2003

Page 3: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

3Chairperson: John Vis

Pharmaceutical cGMPs for the21st Century

Regula

tions

• Announced August 21, 2002• Two year program• Merges science-based risk management with an

integrated quality system approach• Will not interfere with current enforcement• Will be implemented in multiple steps• Changes to part 11 were pre-announced in late

2002

Page 4: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

4Chairperson: John Vis

Regula

tions

Part 11 is NOT Going Away!!

• Risk-based compliance approach – FDA will scrutinize areas with high impact on product quality according to existing GxP

• FDA will continue enforcing predicate rules (GxP)• Validation, change control and training are required for

GxP-relevant systems• Access security, device checks, operational checks for

trustworthy and reliable records are still mandatory technical controls

• Audit trail, copies of electronic records, record retention, legacy systems are not a key focus area for FDA enforcement

• Electronic signature requirements are unchanged

Page 5: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

5Chairperson: John Vis

Regula

tions

Predicate Rule Requirements

Description Category Predicate Rule Reference

Production, control, laboratory records to assure that drug products adhere to established specifications. Records for components, drug product containers, labeling etc.

GMP 21 CFR 211.180

Equipment cleaning and use log GMP 21 CFR 211.182 Master production and control records GMP 21 CFR 211.186 Batch production and control records GMP 21 CFR 211.188 Production record review GMP 21 CFR 211.192 Laboratory records GMP 21 CFR 211.194 Protocol for a non-clinical laboratory study GLP 21 CFR 58.120 Reporting of non-clinical laboratory results GLP 21 CFR 58.185 Raw data, documentation, protocols, final reports, QA inspection records and samples, job descriptions, training records, instrument maintenance, calibration and inspection records

GLP 21 CFR 58.195

Supporting records for INDA and records described by ICH GCP Guidelines

GCP 21 CFR 312.57 21 CFR 312.62

Ensure that the systems are designed to permit data changes in such a way that the data changes are documented and that there is no deletion of entered data

GCP GMP

ICH GCP 5.5.3 c) European GMP Guide Annex 11 §10

List of individuals authorized to make data changes GCP ICH GCP 5.5.3 e)

Page 6: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

6Chairperson: John Vis

Regula

tions

Part 11 RequirementsSection Requirement Responsibility*

§11.10a Systems must be validated Proc.

§11.10b Accurate and complete copies Tech.

§11.10c Protection of records Proc., Tech.

§11.10d Access limited to authorized individuals

Proc., Tech.

§11.10e Secure, computer-generated, time-stamped audit trail

Tech.

§11.10f/g/h Checks (device, authority, system checks)

Tech.

§11.50 Signature Manifestations Tech.

§11.70 Signature/Record Linking Tech.

§11.100 Uniqueness of e-sig to the individual

Proc., Tech.

§11.200 E-Sig Components and Controls Proc., Tech.

§11.300 Controls for identification codes and passwords

Proc., Tech.

* Proc. = Pharmaceutical company is usually responsible to develop procedural controls Tech. = Supplier is usually responsible to implement technical controls

= Enforcement Discretion (August 2003 Guidance)

Page 7: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

7Chairperson: John Vis

New Part 11 Guidance -Summary

Regula

tions

• New guidance is most relevant for low risk systems (e.g word processor -“typewriter excuse”)

• Minor changes for high risk systems, e.g. Chromatography Data Systems

• Requirement for long term reprocessing (>5 years) may go away

• Users are required to perform risk assessments for just about everything

Page 8: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

8Chairperson: John Vis

When Part 11 Applies

??????

Used for regulated activity?

Maintain e-records

for business?

GxP Requirement?

R

ions

egula

t

noOut ofscope

yes

noOut ofscope

yes

no Out ofscope

yes

PART 11

Page 9: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

9Chairperson: John Vis

The Regulators Product Centric View

The regulatory concern is product quality and safetyDrug Product Quality

The regulations specify the data and records required to assure product qualityData and Records

Instruments and Systems

The validation and qualification of systems assures data and record quality

The validation and qualification of infrastructure assures system reliabilitySystems Infrastructure

Page 10: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

10Chairperson: John Vis

ValidationFDA

• “…We recommend that you base your approach on a justified and documented risk assessment and a determination of the potential of the system to affect product quality and safety and record integrity…”

• For instance, a word processor used only to generate SOPs would most likely not need to be validated.Validate all automated computer systems that affect GxP type records (old and new systems).

Page 11: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

11Chairperson: John Vis

Audit TrailFDA

Audit trail is required by some predicate rules.

• We recommend that your decision on whether to apply audit trails, or other appropriate measures, be based on the need to comply with predicate rule requirements, a justified and documented risk assessment, and a determination of the potential impact on product quality and safety and record integrity.

• Audit trails are particularly important where the users are expected to create, modify, or delete regulated records during normal operation.

Page 12: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

12Chairperson: John Vis

FDA

Inspectional Observation

The … program runs across a LAN… The firm presented a diagram in support in support o the validation status for this LAN. The diagram provides graphical representation of the current I/O wiring (node lists) for each of the various devices of this LAN. Regarding this diagram • The diagram lacks review by the quality unit• The diagram has not been maintained following

established document control procedures• The diagram has been produced using I/O data

contained within the non-validated excel node list database, which … is not a controlled record

Ref: O.Lopez, Philadelphia 2002

Page 13: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

13Chairperson: John Vis

FDA FDA Warning Letters

• The firm utilizes a Wide Area Network (WAN) to connect all Local Area Networks (LAN's). The WAN is not validated as described below. • The Quality unit has failed to ensure that procedures are in

place, which define all system definition documentation, which must be maintained for the WAN.

• The Quality unit has failed to ensure that complete WAN system definition documentation is included in WAN documentation. For example, the Quality unit has failed to ensure that the WAN validation documentation includes WAN site diagrams.

• When requested, the firm could produce no approved WAN site diagrams. The Quality unit has failed to put in place procedures, which define that WAN site diagrams are maintained.

Page 14: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

14Chairperson: John Vis

Warning Letters/Networked System -

FDA

• (Networked) system testing was not conducted to ensure that each system as configured could handle high sample rates.

• Validation of the (networked) system did not include critical system tests such as volume, stress, performance, boundary, and compatibility

Ref: www.fdawarningletter.com

Page 15: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

15Chairperson: John Vis

Examples From Network Related 483 Observations

FDA

• Wide Area Network diagrams (WAN) with appropriate definition documentation identifying corporate sites on the network that use XXX have not been included in any XXX validation documents

• Validation of the system did not include critical system tests such as volume, stress, performance, boundary, and compatibility

• Validation documentation failed to include complete and updated design documentation, and complete wiring/network diagrams to identify all computers and devices connected to the ... system

Page 16: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

16Chairperson: John Vis

Key Focus Areas for FDA Enforcement

Risk

Before August 2003• Part 11 applies to all

systems that manage e-records in a regulated firm

After August 2003• Predicate rule

requirements, documented risk assessment and business use determine whether part 11 applies

• Low risk systems may fall out of scope for part 11

High risk

Medium risk

Lowrisk

No risk

Low priority

High Priority

Page 17: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

17Chairperson: John Vis

Break Number 1

Page 18: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

18Chairperson: John Vis

Risk Risk – The Magic Word

A “risk” is a potential problem, but a “problem” is a risk that

really happened.

Page 19: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

19Chairperson: John Vis

Risk Management

Risk Analysis

Risk Evaluation

Risk Mitigation/Control

On-going Evaluation

Identify the systemIdentify hazards and possible harms

Estimate, justify and document risk level(probability/severity)

Estimate costs of mitigationvs. non-mitigationDefine and take actions for mitigationMonitor for new harmsMonitor risk levelsUpdate plan and take actions

Risk assessm

ent

Key criteria: product quality (public health), business continuity www.labcompliance.com/books/risk

Risk

Page 20: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

20Chairperson: John Vis

Documenting Risk Assessment

Risk

• Use tables with description of risks, severity,probability and the rationale behind

• Calculate overall risk factor (severity, probability)• Classify factors in high, medium and low

JustificationJustification Risk factorProbabilitySeverityRiskdescription

Page 21: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

21Chairperson: John Vis

Risk Prioritization Example: QC Lab Data SystemRisk

Sample receiptand log in

Sample analysis

Review andapproval

Production controlRecords????

ReleasePackagingLabeling

Impact on product quality: DIRECTRegulated activity based on: E-Records

Page 22: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

22Chairperson: John Vis

Infrastructure Risks and Mitigation

Risk

•Security procedures (security policies, password policies)•Technical security (firewalls, virus protection, access control lists)

Data Insecurity (inadequate controls)

•Compliance with technical standards•Physical and logical segregation of subnets

Data Corruption (operational errors, transmission errors due to out-of-spec components)

•Redundant setup•Continuous health monitoring

Data Loss (network failure)

Page 23: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

23Chairperson: John Vis

Example: GAMP Risk Level Categories

Risk

Probability of Detection

GA

MP

Ris

k Le

vel

Seve

rity

GAMP Risk Level 1 SystemGAMP Risk Level 2 SystemGAMP Risk Level 3 System

High Vulnerability SystemsMedium Vulnerability SystemsLow Vulnerability Systems

WAN WAN

Likelihood

Source: ISPE GAMP Forum

Page 24: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

24Chairperson: John Vis

Validation Rigor Increases with Vulnerability

Risk

Class of SystemVulnerability/Validation Rigor Plan/Report Design Phases Qualification Phases

Custom Software Application High

-Validation Plan and Report Development-SOPs Supplier Audit -Project Audits-Periodic Review-Change Control

-URS (business and regulatory needs)-FS (Full functionality of the system)-Design down to module specifications-Design Review Process --Source Code Reviews Traceability Matrix

-Detailed Risk Assessmentaginst operational aspects-Comprehensive positive functional testing-risk-focused negative functional testing

COTS Application Medium

-Validation Plan and Report -Development SOPs-Supplier Audit -Periodic Review -Change Control

-URS (business and regulatory needs) -FS (Full functionality of the system) -Design documents (application configuration aspects only) -Design Review Process --Traceability Matrix

-High level Risk Assessmentaginst operational aspects of processes-Positive functional testing-risk-focused negative functional testing

Infrastructure Low

-SLA-Quality and Compliance Plan-Work SOPs-Periodic Review-Change Control

-Network topology diagram-Network definition (list of supported applications, network performance, security requirements)

-High level Risk Assessmentaginst operational aspects of processes-risk-focused functional testing (e.g. Security controls, data integrity, backup and recovery)

Source: ISPE GAMP Forum (Pharmaceutical Engineering, May/June 2003, Volume 23 (3), page 24

Page 25: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

25Chairperson: John Vis

Example: Networks as System Components

Risk

• Network Communication is Integral to Modern Systems Design

• Network Performance Directly Affects Application Performance

• Point Errors Can Affect Your Ability to Complete Critical Tasks

• If Critical Tasks Slowed There is a Business Cost• Regulators View Data at Risk as Product Quality at Risk

Business Impact can be High

Page 26: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

26Chairperson: John Vis

Specifying a Networked System

To be answered by the anticipated users

Risk

• Operating environment• Security requirements (physical and logical

controls, authentication, encryption, biometrics?)• Capacity (sites, users, volumes)• Performance (response times, latency)• Reliability (risks, up-time, redundancy, data

integrity)• Standards to be used: Protocols, cabling, design

considerations, operating procedures)

Page 27: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

27Chairperson: John Vis

Qualifi

catio

n

Qualification Phases

Design QualificationUser requirement specificationsFunctional specificationsVendor qualification

Installation Qualification Check arrival as purchasedCheck installation of hardware andsoftware

Test for specified applicationPreventive maintenanceOn-going performance tests

Reference: L.Huber, Validation of Computerized Analytical and Networked Systems, 2002, Interpharm PressDetailed content and ordering: www.labcompliance.com/books/validation3

Operational Qualification

Test of key functionsRequalification

Performance Qualification

Page 28: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

28Chairperson: John Vis

Example: Qualification Phases for Networks

Qualifi

catio

n

DQ The network is suitable for the applications– The design matches the intended use

IQ Verifying and documenting static network topology

– The implementation matches the design

OQ Dynamic topology verification and capacity testing

– The implementation operates properly

PQ Measuring the network in use– Determining that the risk of failure in use is low

Page 29: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

29Chairperson: John Vis

The Four Cs of a Quality Network

Qualifi

catio

n

Connection• Each device can connect as the application requires

Communication• The devices can communicate through the connection

Capacity• The network has sufficient capacity for quality

communicationControl

• The network will continue to enable quality communicationD

ocum

enta

tion

Page 30: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

30Chairperson: John Vis

Measurement Based Network Qualification

Qualifi

catio

n

• Direct Measurement Reduces Risk Faster than Documentation Alone

• Direct Measurement Verifies the Actual Network Quality

• End to End Communication Quality is the Key Metric

Look Inside Your Network!

Page 31: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

31Chairperson: John Vis

Conclu

sion

Flashback…

• Q: Do I really need to do this?• Possible Answers• A: Of course! (QA)• B: Who cares, I have work to do! (Engineering)• C: No way! (IT)• D: It depends! (FDA)

Source:Neil McClenney, SEC Associates, Inc., Presentation at IVT Philadelphia Conference, October 2003

Page 32: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

32Chairperson: John Vis

Conclu

sion

Conclusion

• Part 11 is not going away• You need to understand the regulatory requirements that affect

your work-area• You need to develop a gap and risk analysis

• Which Trouble Areas are the Greatest Risks• What Remediation is Required

• The results affect your overall validation plan• Validate applications, qualify infrastructure• Ask your suppliers for help if you lack resources or expertise

Page 33: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

33Chairperson: John Vis

References and Recommended Reading

• www.ispe.org and www.pda.org: Good Practice and Compliance for Electronic Records and Signatures:

• Part 1: Good Electronic Records Management (GERM),July 2002

• Part 2: Complying with 21 CFR Part 11, Electronic Records and Signatures September 2001.

• GAMP 4 Guide for Validation of Automated Systems, December 2001 www.ispe.org

Wrap

-Up

Page 34: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

34Chairperson: John Vis

References and Recommended Reading (2)

Wrap

-Up

• W. Winter, L. Huber: Instrument Control in Pharmaceutical Laboratories— Compliance with 21 CFR Part 11 and the New Draft Guidance [submitted to Pharmaceutical Technology Europe, Special Issue “21 CFR PART 11: COMPLIANCE AND BEYOND” MARCH 2003]

• Wolfgang Winter, Electronic records are here to stay, Biopharm Europe, Special Issue September 2002, 29-31

• L. Huber, Implementing 21CFR Part 11 - Electronic Signatures and Records in Analytical Laboratories Part 1, - Overview and Requirements, Biopharm 12 (11), 28-34, 1999

• W. Winter, L. Huber, Implementing 21CFR Part 11 - Electronic Signatures and Records in Analytical Laboratories, Part 2 –Security Aspects for Systems and Applications, BioPharm 13 (1), 44-50, 2000; reprinted in Pharmaceutical Technology 24 (6), 74-87, June 2000

Page 35: Welcome to our E-Seminar - Agilent · PDF fileWelcome to our E-Seminar: Risk-based Approach to Part 11 and GxP Compliance . 2 ... Source: ISPE GAMP Forum (Pharmaceutical Engineering,

35Chairperson: John Vis

References and Recommended Reading (3)

Wrap

-Up

• W. Winter and L Huber: Implementing 21CFR Part 11 -Electronic Signatures and Records in Analytical Laboratories, Part 3 –Data Security and Data Integrity BioPharm 13 (3), 2000, pages 45-49

• L. Huber and W. Winter: Implementing 21CFR Part 11 -Electronic Signatures and Records in Analytical Laboratories, Part 5 –The Importance of Instrument Control and Data Acquisition BioPharm 13 (9), 2000, Agilent publication number 5988-0946EN

• W. Winter and L. Huber: Implementing 21CFR Part 11 -Electronic Signatures and Records in Analytical Laboratories, Part 6, Biopharm and LCGC North America November 2000 Supplement