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WELCOME TO LE COCOONZZZ

Apartment 28, Westwood Drive, Canterbury, CT2 7US

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CONTENTS

3 A Message from Martina 4 Directions to Le Cocoonzzz

5 Your Arrival / Key Access 6 Inside the Apartment 8 Wi-fi / Utilities 9 Useful Numbers & Your Safety 10 Breakfast in Canterbury 11 Dinner in Canterbury 12 Nearby Essentials 13 Transport Links 15 Things to Do 16 Local Events 17 Important Notes

We hope you have an amazing stay with us!

If you like us, we’d really appreciate a review on the site you booked with.

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A MESSAGE FROM MARTINA Dear Valued Guest, Welcome to Le Cocoonzzz.

This apartment is run by Aston Brooks Properties Ltd, and we strive to achieve the highest possible standards, as well as exceeding your expectations. We hope you enjoy exploring the apartment, and in this welcome pack we aim to provide as much information as possible about the property and your local area - so you can make the most of your stay with us. Your satisfaction is very important to us, so if you have any questions or queries, do feel free to call us on 01474 601608, as our team will be happy to provide the advice you need. I would be delighted if you could find the time to leave us a review through your booking platform. Enjoy your stay! Yours faithfully, Martina Dewsnap Managing Director of Le Cocoonzzz

PS: Just to remind you, your check-in time on your day of arrival is 3pm. On your day of departure, your check-out time is 10am. We have provided instructions of what you need to do with your keys below.

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DIRECTIONS TO LE COCOONZzz

From the South From the East: From the West: From Dover, follow the A2 towards London for 15 miles, then take the A2050 towards Canterbury. Follow the A2050 for 2 miles, then take the A28 towards Margate. After 0.8 miles take the second exit at the roundabout onto Kingsmead Road, B2248. You should see Sainsburys on the left side. Take the 3rd exit at the roundabout onto Broad Oak Road. After 100 yds turn right onto Stonebridge Road. Follow the road all the way to the junction with Westwood Drive, the

apartment building is on the right

From London, take the A2 on to the M2, then exit 8 to rejoin the A2. Take the exit towards Harbledown/Canterbury, A2050. At the roundabout take the 1st exit onto Whitstable Rd, A290, then turn immediately right onto Forty Acres Rd. At the roundabout take the 3rd exit onto St. Stephen’s Hill. Continue for around 0.7 miles, across a level crossing, to the next roundabout. Take the 1st exit onto Broad Oak Road. After 100 yds turn right onto Stonebridge Road. Follow the

road all the way to the junction with Westwood Drive, the apartment building is on the right

From Margate, take the A28 for 14 miles, passing through Sarre, Upstreet and Sturry. At the roundabout, just after you pass McDonalds on the left, take the second exit – turning right onto Vauxhall Road. Go straight across two mini-roundabouts, then at the end of the road turn left onto Broad Oak Road. After 1 mile turn left onto Stonebridge Road. Follow the road all the way to the junction with Westwood Drive, the apartment building is on the right

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ARRIVAL & PARKING AT LE COCOONZzz When you arrive at Le Cocoonzzz you should park your car in Bay 308, the bay between the two cars shown in the photo. The bay number is marked on the kerb, but can be hard to see in the dark – it is the bay opposite the blue double doors for the Refuse Store. The building management is very officious in policing the parking, so make sure all parts of your car are within the markings. Please ring the intercom for Apartment 28, and we will come down to greet you and give you the Parking Permit. Please display the Permit on your dashboard throughout your stay. In the unlikely event you don’t get a reply, please call us on 07468 562889. On the day of your check-out, please post your keys and Parking Permit in to our mailbox, which is located on the left inside the main door. Please also ensure the front door of the apartment is locked. Please note that the front door to the apartment does not “self-lock”, therefore please make sure you lock the door using the key whenever you go out, as well as shutting all windows when you leave. On the plus side you can’t lock yourself out!

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INSIDE THE APARTMENT As soon as you enter the apartment, you will find slippers under the hall stand for your comfort. The washing machine is in the first cupboard on the right.

KITCHEN AREA The kitchen comes fully equipped with dishwasher, refrigerator, microwave, oven and hob. You will also find a kettle and toaster, as well as a Dolce Gusto coffee machine. You will find tea, coffee, sugar and milk in the canisters on the side, as well as complimentary Dolce Gusto capsules. If you have any queries about using the devices, you may refer to the documentation and appliance manuals which are provided in this folder. If you’ve not used the Dolce Gusto coffee machine before there is a handy tutorial at https://www.youtube.com/watch?v=jD_7TbIpaMQ We provide a full array of utensils, dinner sets and cutlery in the drawers and cupboards, as well as bin liners and cleaning products - should you need them - under the sink. The tap water is drinkable and can be used for your tea and coffee, but it does have a chlorinated taste, so we prefer to use bottled water. We provide a 1.5L bottle of Volvic to get you started.

LIVING ROOM AREA The living room area has a dining area and chairs for eating meals and playing board games. The lounge area has a Smart TV. The Smart TV boasts all the Freeview channels, plus complimentary BT Sport HD, as well as apps such as YouTube, BBC iPlayer, All4 and the ITV Hub. There is also a Blu-Ray player with a selection of DVD’s. To switch between the Freeview TV and the Blu-Ray player, press ‘Source’ on the TV remote. Freeview is on HDMI 1, and the Blu-Ray is on HDMI 3.

BATHROOM There is a bathroom located off the hallway containing an in-bath shower, and we provide complimentary shower gel, body lotion, shampoo and conditioner – as well as towels and bathmats. Please be sure to use the bathmat outside the bath to avoid slipping. We also provide a hairdryer for your convenience. STORAGE CUPBOARDS Please note there are two storage cupboards in the hallway – you may use the first cupboard to store any bulky items. You’ll also find mops and brushes inside. The boiler/water tank is in here – you are advised not to touch the control of this unless you receive specific instruction to do so. There are two switches on the left-hand wall – one for the washing machine and one for the bathroom extractor fans. It’s useful to

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turn the extractor on if you have a steamy shower, but it’s quite noisy so it’s good to turn it off at night. The second cupboard is a private cupboard used by our staff. BEDROOM The bedroom nearest the living room sleeps two and contains two single beds, as well as a wardrobe for clothes storage. MASTER BEDROOM The master bedroom has a king bed which sleeps two and has in-built wardrobes as well as an en-suite bathroom. You will also find an electric massage chair, feel free to use this to soothe any tired muscles. The en-suite bathroom has an in-bath shower, and comes with complimentary towels, as well as shower gel, body lotion, shampoo and conditioner. Please be careful when exiting the shower and use the bath mat provided.

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USING THE HEATING The thermostat is mounted on the wall in the hall. If you need any help using the heating, please give us a quick call, we will be happy to talk you through it.

WI-FI ACCESS This property has unlimited fibre-optic broadband, and you can access the Wi-Fi using the following credentials. Network Name: BTHub6-5K82 Password: ef6FDAkqKaPe

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USEFUL NUMBERS Should you have any issues with the property, please call us on 01474 601608 or 07468 562889 (24 hours a day) where we will aim to assist you. However, should you have any issues which are outside of our control, you may find the following numbers and contacts useful: 999 Police, Fire and Ambulance (Emergency number) 101 Police (Non-Emergency number) 0800 111 999 Emergency Gas Issues 0800 072 7282 SSE Power and Electricity 0330 303 0368 Southern Water 111 NHS (Heath issues - Non-Emergency number)

NEAREST HOSPITAL

Your nearest hospital is the Kent and Canterbury Hospital: Address: Ethelbert Rd, Canterbury CT1 3NG NEAREST POLICE STATION Your nearest police station is Canterbury: Address: Old Dover Road, Canterbury CT1 3JQ NEAREST PHARMACY Your nearest pharmacy is Asda Pharmacy: Address: Sturry Road, Canterbury CT1 1DG. 01227 479719

FIRST AID & FIRE SAFETY A comprehensive First Aid kit which provides bandages, plasters, wipes and dressings is located on the counter-top in the kitchen. A Fire Extinguisher is also provided.

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BREAKFAST & COFFEE If you’re looking for a decent breakfast, then you’re in the right place, as Canterbury contains several options for your first meal of the day – whether you want to sit down and eat, or you need something on the go.

The Refectory Kitchen Eggs, pancakes, breakfast burger 16 St. Dunstan’s Street, CT2 8AF 01227 638766

Café St Pierre French, Omelets & Crepes. 41 St Peter’s Street, CT1 2BG 01227 456791

Kitch English, Vegetarian and Vegan friendly. 4 St Peter’s Street, CT1 2AT 01227 504983

Subway Takeaway Breakfast Subs 118 Sturry Road, CT1 1HJ 01227 762105

Costa Coffee Coffee House Broad Oak Road, CT2 7PX 0845 6008545

McDonalds Egg McMuffin and more Stour Retail Park, Sturry Road, CT1 1AD 01227 452312

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LUNCH/DINNER

Looking to eat out? Look no further! The local area boasts a wealth of restaurants for all types of cuisine and price brackets. Here we have named some of our top picks.

Fordwich Arms One Michelin star, AA Restaurant of the Year King Street, Fordwich CT2 0DB 01227 710444

The Corner House European/British, Vegetarian/Vegan friendly 1 Dover Street, Canterbury CT1 3HD 01227 780793

Cite Crepes Outstanding, take away or find a seat nearby Longmarket Square, High St, Canterbury CT1 2SB 07725 196736

Il Posticino Italian Restaurant 61 Dover Street, Canterbury CT1 3HD 01227 788022

Bangkok House Thai Restaurant 13 Church St, Canterbury CT1 1NH 01227 471141

The Ancient Raj Indian Restaurant 25-26 North Lane, Canterbury CT2 7EE 01227 455882

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PLACES OF WORSHIP Canterbury Baptist Church St. Georges Place, Canterbury CT1 1UT 01227 456204 St Thomas of Canterbury Catholic Church 59 Burgate, Canterbury CT1 2HJ 01227 462896 St. Mary Bredin (Evangelical) 59 Nunnery Fields, Canterbury CT1 3JN 01227 453777 Canterbury Mosque 1 Giles Lane, Canterbury CT2 7LT 07476 603721

BANKS, CASHPOINTS & POST OFFICE Le Cocoonzzz is a short walk to many banks and building societies which are dotted throughout Canterbury’s main pedestrianized high street. You will find Barclays, Lloyds, TSB, HSBC, Santander, NatWest and Halifax amongst many others. Your nearest FREE cash machine is: Sainsbury’s, Kingsmead Road, Canterbury, CT1 1BW (6 minute walk)

NEAREST LARGE SUPERMARKET SAINSBURYS: 6 minute walk along the riverside path (open 7am – 10pm) Kingsmead Road, Canterbury CT1 1BW ASDA: 11 minute walk via Barton Mill Road/Sturry Road (9am – 10pm) Sturry Rd, Canterbury CT1 1DG LIDL: 9 minute walk via Barton Mill Road/Sturry Road (open 8am – 10pm) Sturry Road, Canterbury CT1 1HJ

NEAREST PETROL STATION ESSO RSS KINGSMEAD: Broad Oak Road, Canterbury CT2 7PX (0.7 miles)

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TRANSPORT LINKS TAXIS 01227 498888 Canterbury City Taxis 01227 722222 Greenlight Taxis BUSES Stagecoach operates many buses around the area, all with regular services. You can pay for the bus with cash, or with a dedicated key card. Most buses contain Wi-fi and charging points. More information can be found on their website: Stagecoach stagecoachbus.com

TRAIN Le Cocoonzzz is a 15-minute walk from the nearest train station, Canterbury West. To get to the station please follow these instructions: Leave Le Cocoonzzz, follow Stonebridge Road to the T-junction, then turn left to head along Broad Oak Road. Go straight across the roundabout onto St. Stephen’s Road. At the next roundabout turn right up Station Road West. Follow the road round to the right, you will find Canterbury West around 300 yds along on your right. AIRPORT Canterbury is not well served by international flights. Our nearest airport is London City Airport, which is 61 miles away.

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FERRY PORT Le Cocoonzzz is located 20 miles away from Dover port, with frequent ferry links to the continent of Europe. To get to the port, turn left onto Broad Oak Road, go straight across two roundabouts onto North Lane. At the next roundabout turn left through West Gate onto St. Peter’s Place, go straight across the roundabout onto Rheims Way At the roundabout turn right onto Wincheap/A28 Proceed down Wincheap, join the A2 and follow the road to Dover. EUROTUNNEL LE SHUTTLE Le Cocoonzzz is located 18 miles away from the Eurotunnel terminal, with frequent 45-minute crossings to France. To get to the terminal turn left onto Broad Oak Road, then turn left at the roundabout. Cross two roundabouts onto the A28 towards Ashford/Dover. Cross two roundabouts, remaining on the A28, then at the next roundabout turn left onto Old Dover Road, B2068. Follow this road for 13 miles, then merge onto the M20. After 1.8 miles take the slip road and follow the signs to Passenger Check-in. TRANSPORT INFORMATION You can keep up to date with any issues affecting local transport by listening to local radio stations: 102.8 FM Heart Kent 96.7 FM/104.2 FM BBC Radio Kent 106.0 FM KMFM Radio WALKING TO CITY CENTRE

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THINGS TO DO

LOCAL ATTRACTIONS Canterbury Cathedral (World heritage site ) 11 The Precincts, Canterbury CT1 2EH www.canterbury-cathedral.org The Marlowe Theatre (World-class theatre) The Friars, Canterbury CT1 2AS https://marlowetheatre.com Howletts Wild Animal Park (90-acre wildlife park) Bekesbourne Road, Canterbury CT4 5EL www.aspinallfoundation.org/howletts/ Whitstable Beach (Coastal walks, famous for its oysters) Nearest point: West Beach, Whitstable http://www.seewhitstable.com/whitstable-beaches.html Beaney House of Art & Knowledge (Museum, library and art gallery) 18 High Street, Canterbury CT1 2RA http://canterburymuseums.co.uk/beaney/ Kingsmead Leisure Centre (Swimming, gym & sports) Kingsmead, Canterbury CT2 7PH www.activelifeltd.co.uk

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LOCAL FESTIVALS

The local area has lots of annual festivals and entertainment extravaganzas. We recommend keeping your eye on the Canterbury tourism website at www.canterbury.co.uk - however these are some of our favourites: Canterbury Folk Festival Every April – live music from folk legends. Whitstable Oyster Festival Held over three days in July, celebrating the revered edible mollusk. See website. Canterbury Gin Festival Every September, Westgate Hall CT1 2BT Canterbury Cricket Week Highlight of the season for the fans of Kent County Cricket Ground at the St Lawrence Ground.. The Canterbury Festival Kent’s largest international multi-arts festival held annually during the last fortnight in October. Features film screenings, theatrical performances, musical concerts, comedy and more. THINGS TO SEE FURTHER AFIELD: The White Cliffs of Dover and Dover Castle Visit these iconic landmarks, just 30 minutes away by car. London Easily accessible by high-speed train from Canterbury West in just 57 minutes. Spend a day touring the sights on an open-topped bus. Margate Features miles of sandy beaches, rated 4-star (out of 5) on Trip Advisor. Dreamland Margate is an amusement park and entertainment centre based on a traditional English seaside funfair. If you’re a certain age, relive the holidays of your youth!

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NOTES TO REMEMBER All of the information in the Welcome Pack is correct at the time of printing, but please let us know if you find anything that is outdated or incorrect. . Although you are welcome to inform us right away, on your day of departure, it would be most helpful if you leave us any notes if a light bulb needs changing, the battery in the smoke/CO detector is beeping, or something is not working as you had expected. We ask that any breakages or faulty equipment be reported so that we may replace them. In the case of breakages, a replacement charge may be made. The number of persons including children occupying the accommodation shall not exceed the number of

persons on the reservation form at the time of booking (except for babies in cots agreed at the time of booking). Only the families/persons quoted when booking are allowed to stay at the property. No third parties are allowed to stay at the property and bookings are not transferable. The Proprietor or their representatives shall be allowed access at any reasonable time during occupancy for the purpose of emergency maintenance or repair or any other need. Guests are responsible for the condition of the apartment and the furniture and fittings therein. Whilst accepting that the apartment is cleaned between “lets”, the guest shall leave the apartment in the same state of cleanliness and general order in which it was found. In the event of misbehaviour or other necessary causes, the owner reserves the right to terminate the let without any refund of monies The owner is not liable to the guest, or members of the guest’s party for the loss or damage to any property belonging to any of them. Our aim is to make your stay a happy and memorable one. If there is anything we can do to make your stay more relaxed or enjoyable please let us know.