welcome to graduation day fill out sales rep agreement (rep # is on top left) fill out day 3 sign in...
TRANSCRIPT
WELCOME TO GRADUATION DAY
• Fill out Sales Rep Agreement (rep # is on top left)
• Fill out Day 3 Sign In Sheet• Come see me with those forms, your
schedule & sample deposit• Role Play pages 8 to 12
WRAP UP DAY
• Success is a choice• Success is not up to your
circumstances• “Life is 10% of what happens to you
and 90% of how you respond to it”• Keys to success– Positive Attitude– Strong Work Ethic
SUCCESS IS A CHOICE
Two ways to do this jobShow CUTCO or SELL CUTCO
1)Showing CUTCO– $10,000 (in income)/$19 appt = 527
appts
2)Selling CUTCO– $35,000 (in sales)/ave sale $250 = 140
sales@60% closing ratio = 234 appts
CONTRACT REVIEW
• Both base pay & incentive pay is called “commission”
• Direct Deposit vs mailed cheque• 25+ (we want you to make sales)• Housewives are OK – make sure
husband has a job• 1 on 1 is better for you – more $$$• Qualified Presentation Report (QPR)
Due MON
CONTRACT REVIEW
Example:$5000 Earned - $2000 deductible = $3000 taxable income
Tax Tips:1) Save ALL business receipts (need records)2) When you reach $7500 in sales – start to save 10% off every cheque in a separate account
5 KEYS TO ACHIEVING A $10K FAST START
1) Plan Your Time Wisely2) Memorize your Close (p. 8&9) and
Reco Approach (p. 15).3) Hard work ALWAYS pays off4) Communicate all the time with your
managers5) NEVER give up
EXTRA DAY FAST START PHONE JAM!
• 3 or more demos set up gets an extra day in your FAST START!
• 11 DAYS INSTEAD OF 10!
RECOMMENDATIONS
Customer Recommendations = Demos = Sales = INCOME!
What is the #1 goal on each presentation?What is the #2 Goal?
Why do customers give us recommendations?
RECOMMENDATIONS
How many reco’s do we average per appt?
Example: 10 Practice Appointmentsx 2 Recommendations 20x 2 40x 2 80
RECOMMENDATIONS
Three Step Process:1.) Ask for Recommendations
Customers Name Customers #
F RIENDSR ELATIVESA SSOCIATESN EIGHBOURSK ID’S FRIENDS PARENTS
D AY TIME PEOPLE
FRANK
D
ROLE PLAY – STEP 1 ONLY
• Use your manual (eye contact will improve as you go)
• 3 TIMES EACH, but get through more if possible
• You may use the restroom or get water if you need to, but see how close to memorizing you can get it before we’re done
RECOMMENDATIONS
Three Step Process:1)Ask for recommendations2)Get Immediate Yes’s
Customers Name Customers #
10 Yes’s=
7 Appts=
4 Salesx 250
1000 cpox 20%
/ 10 yes’s$20/yes
Yes’s=
Appts=
Sales=
$$$
ROLE PLAY – STEP 2 ONLY
• Use your manual (eye contact will improve as you go)
• 3 TIMES EACH, but get through more if possible
• You may use the restroom or get water if you need to, but see how close to memorizing you can get it before we’re done
RECOMMENDATIONS
Three Step Process:1)Ask for Recommendations2)Get Immediate Yes’s3)Qualify Names & Schedule a Follow up Time
Customers Name Customers #
Tim RigginsEd MurphySophia ScottMat SaracenJulie TaylorLyla Garrity
friend
friend
Co-worker
Co-worker
neighbourneighbour
278-3596
278-8855
604-4564236-3679567-5688345-1234
Citadel
Downtown
Hamptons
Hamptons
Acadia
Auburn Bay
Y
NY
NY
Y
WHWHWW
EE
D
DED
ROLE PLAY – ALL 3 STEPS
• Use your manual (eye contact will improve as you go)
• 2 TIMES EACH, but get through more if possible
• You may use the restroom or get water if you need to, but see how close to memorizing you can get it before we’re done
FINAL TIPS
• Memorize approach by AT#1 at the latest
• Break eye contact after Step#1• Give them though joggers• Min 2 yes’s = peeler or 10 leads (names
& #’s)• Suggest an address book or cell phone• Schedule a follow up time within 24-48
hrs• Put their copy on the fridge
ROLE PLAY – ALL 3 STEPS
• Use your manual (eye contact will improve as you go)
• 3 TIMES EACH, but get through more if possible
• You may use the restroom or get water if you need to, but see how close to memorizing you can get it before we’re done
BREAK
• When you come back:– Easy Money Contest– Order Writing
EASY MONEY CONTEST• We’re looking to build our team with the
BEST people• 2% of their first 2 years if accepted• Write down as many as you can
(whole cell phone is ok, even if you don’t know them too well)
• Star your top people
CONTEST ANNOUNCEMENT!!!40 names & numbers = Double Credit for 1 day this
weekend70 names & numbers = Double credit ALL WEEKEND
TOP 2 people over 100 gets a Leather Packette!
PRICE LIST
Write your first and last nameRep # (top left of your contract)
Office #1599
Office Phone Number: 403 243 4236Address: #208-1615 10th ave SW
LegendC = ClassicW= Pearl WhiteR = Cherry Oak BlockB = Don’t worry about it until AT#1 =)
No Tbl Knives
No Tbl Knives
ALL STARTER SETS AREON THIS PAGE!
Page 8 – 9 in Blue Book
4 PC PLACE SETTING1 Teaspoon1 Soupspoon 1 Salad Fork1 Dinner Fork
5 PC PLACE SETTING1 Teaspoon1 Soupspoon 1 Salad Fork1 Dinner Fork1 Table Knife
Thermo Resin
Only come in Black
Rubber Handle
Block or TrayNO KNIVES!
Gift Box ONLYNO KNIVES!
Regular Shipping = 2 to 4 weeks
Express Shipping = 3 to 4 Business Days
ORDER WRITING #1
02 02 12 1599 301…….. Taylor Dave
ORDER WRITING #1111
Homemaker +8Kitchen ToolsVegetable Peeler
2018C1718C1501
XX
1295 00x 00
101305 00
00 0065 25
1370 25274 05274 05
274 05274 05
274 05
x
ROUND UPFOR CHILDREN’SWISH FOUNDATION
HOW TO CALCULATE CPO
CPO = Commission Paid OnFinal CPO = CPO – (Points given away for FREE)
Example 11250 – 180 pts TOTAL = 1070 FINAL CPO
Kitchen Tools (155pts)Peeler (25pts)
Points CPO180 1070
ORDER WRITING #1
Points CPO180 1070
180 1070
ORDER WRITING #21111
11
1
Trimmer2 ¾” Paring KnifeSpatula SpreaderPetite CarverPetite ChefSuper Shears
5pc. Knife & Fork TrayVegetable Peeler
XXX
1720C
1729C
1721C
1768C
1728C77C
15011742
1
450 00x 00
00450 00
0 0022 50
472 50236 25236 25
Shears = 85 pts5 pc Knife&Fork Tray = 20 ptsPeeler = 25 pts
CPO – Points = FINAL CPO410 – 130 = 280
Points CPO130 280
ORDER WRITING #3
• Essentials + 5• Shears FREE• White Handles• EXPRESS SHIPPING• Cheque 1-Pay• Alberta Tax
QUOTING PRICES
At the end of the demo, one of two things will happen:
1)They say “I’ll take it!”2)They say “It’s a little too much”
THREE TYPES OF REPS
1) Sells Homemakers or nothing
2) Sells only pieces
3) Sells Homemakers, Galleys, Starts and Pieces
“CLOSE” DVD
INVESTMENT OPTIONS
• ALWAYS write out on paper• Bring a notebook/spare paper to
demos• A confused customer will ALWAYS
say NO• Always remember to AFTO
afterwards
ROLE PLAY – INV. OPTIONS
• Use your manual (eye contact will improve as you go)
• WRITE OUT INVESTMENT OPTIONS• Say YES to touchdown first time• Say NO to touchdown and YES to
Galley+6 2nd Time
3 KEYS TO MAKING A SALE
1. Show PROSPECTS not SUSPECTS
2. Follow the Manual$$$ Phone Call p.21$$$ Close p. 8&9$$$ Recommendations p. 15
3. A.F.T.O.(ask for the order)
FULL DEMO REVIEW
Follow along with your manualBe ready to write some notes
Where do you park?Where do you sit?
Where do you put your samples?When do you bring out your knives?
Use your training manual How do you hand the customers the
knives?Review accessories
REGULAR OFFICE SCHEDULE• PDI – Personal Daily Interaction
– MOST IMPORTANT part of the job– PDI is showing up for work– Easiest way to get GOOD really FAST
• Advanced Training– Teach you how to get GOOD– AT#1 – Secret Weapon, have p.15 memorized– AT#2 – Bring all materials with you
• Team Meetings– Best part about the job– Promotions, learn helpful skills, meet the team,
TEAM NIGHTS, recognition! – Arrive Vector Time (15 minutes early)
REGULAR OFFICE SCHEDULE• Field Training
– Go and watch another rep do a presentation• Personal Consultation (PC)
– 1 on 1 personal coaching• Division Meeting
– Meeting with local offices, advanced learning, competition for trophies
• Conferences– Biggest events of the year, 100 to 150 people. Learn from
the best reps & managers across the country. HUGE competition for trophies
• Team Activities– BBQs, movies nights, basketball/volleyball games, going
out to eat, make sure you PDI and listen at team meetings for details
ASSIGNMENTS
1. Make your first sale2. Set up more appointments (2 after
AT1)3. Study (p.8 & 9 and p.15)4. Check in after EVERY DEMO with
your team leader5. Bring all materials to AT1
ANNOUNCEMENTS
1) CONTESTFirst set sale wins a PRIZE!Most yes’s from one appointment wins a Peeler
2) SPECIALSHomemaker Special – Free K. Tools AND Shears
SUCCESS TIPS1) THINK BIG2) Set Goals
3) Get help/learn from mistakes4) Five minute rule
5) Don’t give up6) Positive Expectancy