Welcome to Government CIO Conference 2007!

Andrew McBeanManaging DirectorMicrosoft Thailand

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First-time PC userPrimary and Secondary schoolsUniversitesNGO’sGovernmentSmall BusinessesGenuine Users

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…Desktop Total Cost if Ownership Decreases…

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Source: Adapted from Gartner Infrastructure Maturity Model

Source: Wipro, KPMG

“Today Nok Air could service our customer faster that because Microsoft Advance technology software”

Mr. Patee SarasinPresidentNok Air Airliner/ Sky Asia Co.,Ltd.

“Today Nok Air can service our customers faster because of Microsoft’s Advanced technology software”

Mr. Patee SarasinPresidentNok Airlines Co., Ltd.

Nok Air is the first airliner in the world that receive payments for air tickets through cash machines, transaction through convenient stores or even M-pay via mobile handsets. Passengers can also choose their seats, check out flight schedules on the company's website, with Microsoft .NET that makes everything work within three months.The Microsoft Software Solution makes the Navisionoperational in five months.

The Navision system that belongs to Microsoft Dynamics is used to run the Thai-style accounting system.Microsoft .NET runs the E-commerce system and Microsoft Visual Studio .NET is used in modifying corporate applications. Microsoft Windows Server 2003 operates Terminal Services used in seat reservation and Call Center service that attributes to more than 40 percent of all online reservation.

Competition in budget airline business mandates high quality customer services, especially seat reservation and online payment for air tickets via various channels.The new seat reservation platform needed must be compatible with international system and needs to accommodate Thai-language user interfaces and the Thai accounting standard.

NokNok Airlines Company LimitedAirlines Company LimitedA budget airliner operated by Sky Asia Company Limited which offers services and safety standard equivalent to

the same level provided by Thai Airways Plc - the national flag carrier which is the major shareholder.

"The question set is how to best achieve the customers' convenience in using a budget airline service, and the best answer to it is crucially the use of Microsoft technology.

Mr Kramol PulkesVice President – Information Technology, Nok Airlines Co., Ltd

“Because customers satisfaction is our TOP priority, we use Microsoft solutions to develop our services to be most convenient, quick and precise, which have made us #1”

K. Chartsiri SophonpanichPresidentBangkok Bank

“Because customer satisfaction is our TOP priority, we use Microsoftsolutions to develop our services to be most convenient, quick and precise, which has made us #1”

Mr. Chartsiri SophonpanichPresidentBangkok Bank

The use of Microsoft Software Solution made possible to all branches perform quality customer services at the same high standard, at lower management costs. Based on the foundation of all Microsoft Solution Platforms Bangkok Bank Plc can achieve all of its business goals using information technology.

Corillion system which run to serve the Bua Luang I-Banking on Microsoft.NETplatform with Microsoft SQL ServerOperate an email by Microsoft Exchange Server and Microsoft Content Management Server.The Back Office mechanism based on Microsoft Office applications.

Commercial bankingcompetition drive the Bangkok Bank Plc to expand ranges of services.To build customer confidence, System Platform solutions are required.Planning on technology

use must result in lower operating cost while accommodating expansion of other systems in the future.

Bangkok Bank PlcBangkok Bank PlcEstablished for more than 60 years, Bangkok Bank is the largest commercial bank in Thailand, with more than 600

branches across the country and another 19 branches overseas covering the Southeast Asian region.

"Microsoft personnel have good understanding towards the bank's needs, which resulted in the bank and Microsoft working as a team even better. I regard working with Microsoft as an opportunity to exchange know-how and experience with them. We believe that, in the future, a good technological ally like Microsoft can help us to respond to the changing market trends, to cope with customers' demands and to increase our revenue."

Mr Bordin Unakul, assistant Managing Director, Bangkok Bank

“Behind the hospital’s success is Microsoft”

Mr. Curtis J. SchroederGroup CEOBamrungrad Hospital

Making coordination, internal management and customer service effective, time-efficient.The barcode-based system running on Microsoft Platform Solution enables doctors to look into patients' records back through computers, To circulate medical test results or even X-ray films in digital formats, to ensure accurate diagnoses and efficient treatments.

The Hospital 2000 system built on the platform of Microsoft Windows Server System has attributed to further development of Microsoft Windows Server 2003The OLAP Tool -operates on Microsoft SQL 2000, enables the executive staff to quickly retrieve information from data warehouse.The Microsoft Exchange Server 2003 is a standard platform used for internal communications via emails.

Various data formats used in different departments were not compatibleEssential medical records that needed to be kept in permanent storage as well as other information made up an excessively large database size, making retrieval of information, or accessing it difficult and unnecessarily time-consuming.

BamrungradBamrungrad HospitalHospitalThailand's first hospital which provides integrated medical services at international level

"The management is planning to Hotspots and Wi-fi services within the hospital compound available in the near future. The services, which will be based on Microsoft .NET system, will make the customer service operational on a large variety of wireless devices, anywhere and at anytime. For example, doctors can record treatmenet details in ther PDAs immediately after diagnosis, or even housemaids can record in the information after they complete their cleaning duty.“

Mr Monthol Worranart, Information Systems Department Manager, Bamrungrad Hospital

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Security News

Now leading the way“Experts are calling on [Oracle] to improve the mechanism used

to secure passwords…Researchers say they have found a way to recover the plain text

password from even very strong, well-written Oracle database passwords within minutes."

“Oracle is years behind Microsoft and other companies on security," said Cesar Cerrudo,

CEO at information security services company Argeniss in Argentina. "I think Oracle is an amateur when it comes to

security."

“Serious unpatched security flawsexist in certain Oracle products, according to a German security

researcher who said the software maker has not fixed the bugs

despite knowing about them for two years. “

“Microsoft has set the security bar with its predictable patch release schedule, security advisories that tell administrators why they need to patch (or why they don't), and

early warnings about potential problems before a patch is

available. “ – John Pescatore, Gartner Group

On-linePrivacy and protection- 6.4 m users- Messenger 96% market share, 2.4m- 180,000 Myspaces

Trilogy for kids- Protecting them- Protecting their PC- Protecting their data- 100,000 copies- And On-line as PDF

CybercrimeRegional Training

- Cyber crime- Children online- Forensic analysis- Evidence- With interpol, Secret Service, FBI, Customs etc

AntidrugsEdutainment- 200,000 copies- Invest in local software

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Software key to economic strength

Microsoft Thailand

20,000 Jobs- 158 employees- 200 ISV’s- 3,000 partners- 7m customers- 67% of developers- 55% .NET Platform- 40 bn THB in Thailand

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Serving the Under ServedServing the Under Served

Partners in LearningPartners in Learning

Unlimited PotentialUnlimited Potential

Other Deserving WorkOther Deserving Work

Partners in LearningBuilding the future-5 years (17 Sept 2003)-Independent Board-2.5 Billion THB

“Partners in Learning – the real example of promoting ICT in Education program for enhancing & preparing Thai teachers and students to be more competitive.”

Dr. KhunYing Kasama VaravarnPermanent Secretary, Ministry of Education - Thailand

Unlimited Potential

Building the future

- Informal Learning- Community-based- 17 centres in Thailand- Library learning transformation

New LibrariesLumpini Park Model partnered with BMA

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