welcome to flagler college. your student account staff cindy cannavo college cashier cathy duffy...

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Welcome to Flagler College

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Welcome to Flagler College

Your Student Account Staff

• Cindy Cannavo• College Cashier

• Cathy DuffyStudent Accounts Analyst

• Christine Wages• Director of Student Accounts

Student Accounts Department

• Who are we? We are a division of the Business Services Office located at 20 Valencia Street

• What do we do?The Student Accounts Department is responsible

for ensuring that all charges and payments are posted to the appropriate student’s account to include:

• Invoicing and collecting tuition, housing, parking, insurance, pre-paid plans, meal plan options and any other college related expenses.

• We credit all financial aid, grants, student loans, scholarships, and any other state, federal or private funds received on behalf of your student.

July 10 - Fall Term E-Bill Notification- (Student Account viewable with Parent Pin)

Aug. 1 - Fall Tuition Payment Due Date

Nov 14 - Spring Term E-Bill Notification

Dec. 1 - Spring Tuition Payment Due Date

Parental Information Authorization

• In accordance with FERPA, the (Family Educational Rights and Privacy Act) a federal regulation, if you as the responsible billing party, would like to have access to or receive information regarding your student’s account, please have the student complete the

“Student Account Information Authorization Form”

This form can be downloaded from the web site https://my.flagler.edu

Business Services Tab

Form available @ my.flagler.edu – Business Services Tab, Downloadable Forms Section

• Any communication with or from our office will be sent to the student’s Flagler.edu e-mail address. This is our preferred way to communicate with your student, so we request that your student read all correspondence sent from the Student Accounts Office.

• It is the responsibility of the student to keep all information current and accurate at all times so we can provide you with any information you request.

• If you as the responsible billing party, wish to be copied on any informative, student account related e-mails, the student must complete and have on file with our office the E-Mail Authorization Form

Flagler College is proud to participate in the global effort to save our environment by continuing our implementation of E-Commerce solutions.By submitting the authorization form below and signing it for both you and your responsible billing party(s), the Business Office will send important financial notification and other correspondence to you at your Flagler College E-Mail Account and the optional authorized e-mail address listed below. Students can now view the detail information in their student account at https://my.flagler.edu –business services tab- my account info.

Student Name: __________________________________________________

(Please Print)Student ID # ____________________________________________________

Billing party e-mail address _________________________________________ (Please Print)

__________________________ ______________ (Student Signature) (Date)

IMPORTANT: Students must also authorize parents, guardians or other responsible billing parties to make payments via our new web site payment process. Please go to https://my.flagler.edu, Business Services Tab, Student Payment Center – click on “View and Make Payment” select add a parent pin.Thank you for your assistance in making this effort work to everyone’s benefit!

Parents – your student must authorize your access into

CASHNet to make payments via the web.

Flagler College E-Commercefor Parents & Students

• All transactions related to the student’s account, will be accessible and viewable through our secure web site at my.flagler.edu, Business Services Tab.

• To facilitate you in making payments, this web site is available 24/7/365 from any internet connection.

• Once you have made payment, you may save the information, eliminating the need to re-enter credit card or e-check information for future payments.

STEP BY STEP SETUP

1) Student Authorizes Parent/Guardian

2) Parent gets e-mail notification

3) Parent signs in and creates own password (this must be done within 48 hours of issuance)

Student signs into my.flagler.edu, selects Student Payment Center

Student Selects “View and Make Payment”

STUDENTS SELECT HERE!

Sally

View and Make Payment

Student Registers Parents

Final Step of Authorization

[email protected]

Please Note: The Parent Pin can be a number or

alpha characters.

SALLY STUDENT has created an account for you at Flagler College.Please add yourself to make my paymentsYour login information is:Parent PIN: 9999Password: :D@D442BTo access the account, please click the link below: https://commerce.cashnet.com/flaglerpay?LT=P(If clicking the link does not work, please copy and paste the information into your browser.)

Parents Receive E-Mail Authorization from CASHNet

Click on Link Above to Create New Password- this

must be done within 48 hours of receipt of this

email

www.flagler.edu

Select Payment Center

Parent Payment Center

Parent Sign On Page

Charge Description & Amounts are for example only.

Viewing Statement and Completing Payment Process

7/9/10 Flagler Statement View

IMPORTANT

Sally Student

Student E-Bill Statement

Charge Description & Amounts are for example only.

IMPORTANT NOTE The Student Accounts Office does not accept ANY credit card Payments in the office

The College does accept the following cards on-line only:

American Express Master CardDiscover Card

These have a convenience fee associated with their use» E-Checks are free!

• We DO NOT Accept VISA on line or in the office but as always, we do accept the old stand-by……..cash

Reversing the Flow

Until now, it has been all about you giving us money

Now we can discuss how we give any excess funds to the students

We use the

Flagler OneCard

The Flagler OneCard is issued to all new students. Students will be required to activate the account prior to their arrival on campus in August. Verification of identity will be required.

This is a MasterCard – DEBIT card only, not a Credit Card. It is a fully functional checking account, which can be used to make payments via the e-check option, to Flagler College at NO CHARGE.

Can be used both on and off campus - accepted at over 38 million locations worldwide.

For complete information on how students can use the card at NO CHARGE, log onto www.higherone.com.

How it Benefits the Student

• Access to refunds sooner.• ATM on campus with 24 hour access by students

(No Fees).• Students on Study Abroad programs may obtain

funds without problems of overseas currency transactions or wire delays.

• Fully insured checking account• Parents can transfer money to students easily• On-Line Accessibility 24/7/365• On campus bookstore works with students if

account activated

BE on the l kout

Sally StudentSally Student1234 Any StreetAnytown, USA 11111

Hope I get my Flagler OneCard today !!!

At Home activation

• Students should activate the OneCard at home prior to arriving on campus for Fall classes

• If your student has not received the OneCard yet, please contact us so we can check on the status for you

• Please verify legal address prior to leaving campus today – Ringhaver Center , 2ND Floor – 3:30 to 5 pm

Check – In Process

• When – August 27, 2011

• Where – Ringhaver Student Center

• Why – Must have physical validation that the student is on campus so the Business Office can process financial aid funds

Thank You and Welcome to the Flagler College Family

ANY QUESTIONS ?20 Valencia StreetSt. Augustine, Fl.

904-819-6230Fax 904-826-0094

E-mail [email protected]