WELCOME TO

“Overall document expenditures average 6% of overall revenues across all industries.”

The Total Cost of Today’s Office Output Environment

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Typically Observed (10%)

•  Technology acquisition

•  Maintenance contracts

•  Supply prices

Typically Unobserved (90%)

•  Operational costs

•  IT Support / Infrastructure

•  Document / Records Management •  End User Productivity

•  Environmental

The Total Cost of Today’s Office Output Environment

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The Known

The Unknown

The Known

The Unknown

Benefits of a Comprehensive Output Management Approach

The Opportunity

Decreased Document-related Expenses •  Up to 30% according to Gartner

Controlled Expenditures •  Through on-going asset management

Increased Employee Productivity •  Focused more on core responsibilities

•  More efficient processes

•  Less downtime

Eliminated Or Significantly Reduced Waste •  Cost of operations and environment

Reduced Footprint •  Free up valuable office space

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“Although most organizations could, in principle, manage office document output actively and effectively, in reality many lack the time, the staff, the experience, the tools, and the focus, and simply will not do it on their own.” Source: “Magic Quadrant for Managed Print Services Worldwide”

The Issue

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In House

In House

Office Output Cost per Seat

Year

Annu

al C

ost

Unmanaged Tech

nolo

gy

Device

Maintenance & Supplies

Cos

t Effe

ctiv

enes

s

Transform Govern

1 2 3 4 5 $500

$700

$900

$1,100

$1,300

$1,500

$1,700

$1,900

$2,100

Proc

esse

s

Assess & Design

Implement

Peop

le

Manage

Operate

In House

In House

Long-term

Partner

Bringing together the technology, processes, and people to effectively manage your output environment

Short-term

Advisor Supplier

Elements of Effective Output Management

ABI Managed Document Services

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What is Managed Document Services?

•  A set of service offerings focused on governing all aspects of your document output & imaging environment.

•  MDS involves assessing, monitoring, consolidating, controlling and optimizing the output and imaging infrastructure.

•  Services extend beyond the print realm, addressing the entire document lifecycle.

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ABI will act as your “Chief Document Officer”, thoroughly investigating your output & imaging

environment and shining light on areas for improvement.

Our 4-Phased Approach

PHASE I: ASSESS Gain a thorough understanding of your environment

Ricoh Analysts will take the time to understand your unique environment: • Complete a thorough assessment of the state of your current document output environment • Provide a detailed report of your current-state technology, along with associated costs and process workflows

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Our 4-Phased Approach

PHASE II: DESIGN Improve your environment

Ricoh Consultants architect a new system designed to improve your operations: • Total cost of ownership (TCO) strategies

• Process improvement • Security enhancement

• Environmental impact reduction

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PHASE III: IMPLEMENT Transform your environment

Our 4-Phased Approach

Ricoh Project Managers will help you migrate to your new environment: • Transformation services shortens planning time required to implement and deploy new output technology, enabling clients to:

 Adopt new technology more quickly

 Provide better end-user experience

 Reduce risks associated with new technology adoption

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Our 4-Phased Approach

PHASE IV: MANAGE Govern your environment for continuous improvement

Ricoh Site Managers provide on-going governance of your output a & imaging environment. • The Manage phase includes four distinct service components:

 Operation Management  Fleet Management  Support Services  Continuous Improvement:

• Client Management can be implement on-site as part of a facilities management program or off-site as part of a Ricoh help-desk function.

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Thank You