welcome [tc18.tableau.com] · 2020-01-06 · aligning dashboard design with strategic insights...
TRANSCRIPT
![Page 1: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/1.jpg)
![Page 2: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/2.jpg)
Welcome
![Page 3: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/3.jpg)
A Decision Science Approach to Operational Efficiency
Jeffrey Coleman
Director
Cox Communications, Inc / Analytics Center of Excellence
# T C 1 8
![Page 4: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/4.jpg)
Agenda
Introduction
Decision Science at the Speed of Business
Building Blocks of Enablement
Aligning Dashboard Design with Strategic Insights
Decision Science in Action - Cox Communications Case Study: Process Improvement and Transaction Reduction
Q&A
![Page 5: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/5.jpg)
![Page 6: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/6.jpg)
3rd Largest
U.S. Cable
Company
6 Million
Residential
& Business
Customers
Nearly
20,000
Employees
Nationwide
$11 billion in
2016 Total
Revenue
![Page 7: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/7.jpg)
Decisioning, Not Dashboarding
![Page 8: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/8.jpg)
Imagine what could happen if
you could….
![Page 9: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/9.jpg)
Provide your
leaders with
valuable, pertinent
information at the
exact moment it
was needed
![Page 10: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/10.jpg)
Provide
Predictive
Visualizations
of Possible
Future
Scenarios
![Page 11: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/11.jpg)
Empower
leaders to
identify
opportunities
within their
organization
and team
![Page 12: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/12.jpg)
Monitor
successes and
issues as
improvement
strategies are
implemented
![Page 13: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/13.jpg)
Tableau can illustrate the data
behind the science.
![Page 14: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/14.jpg)
Value
Across
Multiple
Leadership
Levels
Anticipate
the User
Enable the
Decision
Making
Process
Components of Enablement
![Page 15: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/15.jpg)
Executive Dashboards
High-level metrics
and information
with context for
decision making
![Page 16: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/16.jpg)
Opportunity Dashboards
Highlight areas of
focus to promote
successful action
or investigate room
for improvement
![Page 17: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/17.jpg)
Analysis Dashboards
Pinpoint
organizational
resources not
performing to level
![Page 18: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/18.jpg)
Decision Science in ActionHow the Repeat Rate Dashboard Supports Cox’s Transaction Reduction Efforts
![Page 19: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/19.jpg)
Q&A
![Page 20: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/20.jpg)
Please complete the
session survey from the
Session Details screen
in your TC18 app
![Page 21: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/21.jpg)
Thank you!
#TC18
Contact or CTA info goes here
![Page 22: Welcome [tc18.tableau.com] · 2020-01-06 · Aligning Dashboard Design with Strategic Insights Decision ... Tableau can illustrate the data behind the science. Value Across Multiple](https://reader034.vdocuments.us/reader034/viewer/2022042314/5f02e6977e708231d406920c/html5/thumbnails/22.jpg)