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Table of Contents Welcome Packet About Geneva .........................................................................1 Planning Your Internship .........................................................2 Accommodation in Geneva ......................................................3 Geneva Neighbourhoods .........................................................4 Arriving in Geneva ....................................................................5 Transport in Geneva.................................................................6 Getting Settled..........................................................................7 First Day ...................................................................................8 First Week ................................................................................9 Intern Life .................................................................................10 Finding Your Way Around ........................................................11 Annex: Foyers & Residence Contact List Welcome to the WHO Internship Programme! This is an exciting and valuable opportunity for you. In preparation for your arrival in Geneva, we wanted to share some information about WHO and your upcoming internship to make the transition as pain-free as possible. We hope you will have a wonderful time here and don’t hesitate to contact us for remaining questions. Sincerely, The WHO Intern Board WHO Interns

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Page 1: Welcome Packet - Weeblywhointerns.weebly.com/uploads/4/6/2/0/4620906/welcome_packet_2… · visa to enter Switzerland, please email a copy of your internship letter (Letter for Intern

Table of Contents

Welcome Packet

About Geneva .........................................................................1

Planning Your Internship .........................................................2

Accommodation in Geneva ......................................................3

Geneva Neighbourhoods .........................................................4

Arriving in Geneva....................................................................5

Transport in Geneva.................................................................6

Getting Settled..........................................................................7

First Day...................................................................................8

First Week ................................................................................9

Intern Life .................................................................................10

Finding Your Way Around ........................................................11

Annex: Foyers & Residence Contact List

Welcome to the WHO Internship Programme! This is an exciting and valuable opportunity for you. In preparation for your arrival in Geneva, we wanted to share some information about WHO and your upcoming internship to make the transition as pain-free as possible. We hope you will have a wonderful time here and don’t hesitate to contact us for remaining questions. Sincerely, The WHO Intern Board

WHO Interns

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Geneva is the second most populous city in Switzerland, and is the most populous city of Romandy (the French-speaking part of Switzerland). It is situated where Lake Geneva (French Lac Léman) flows into the Rhône River, and is the capital of the Canton of Geneva. The population within the city limits is 185,526 (2004) and that of the metropolitan area — which extends into France and Vaud — is about 700,000. Geneva is widely regarded as a global city, mainly due to the presence of numerous international organisations, including the European headquar-ters of the United Nations.– read more at http://en.wikipedia.org/wiki/Geneva

GENEVA WEBSITES Official Geneva Website: http://www.geneve-

tourisme.ch/

Geneva Welcome Centre: http://www.cagi.ch/en/

home.html

Extensive free services for diplomats, interna-

tional civil servants and NGOs to help meet

housing, transportation, health, leisure and other

needs.

City of Geneva: http://www.ville-ge.ch/

index_e.htm

Geneva Online: http://www.glocals.com/

Online community of Geneva expats

Geneva Info: http://www.geneva.info/

GENEVA FACTS Languages: Official language is French but English and German also spoken

Currency: each Swiss Franc (CHF) divided into 100 centimes

Voltage: The electric current in Switzerland is 220 V. The electrical plugs have 3 prongs, slightly smaller than the standard european two prongs.

Time Zone: Central Europe (Greenwich G.M.T + 1). Summer time + 1 hr (last weekend of March to last weekend of October).

International Dialing Code for Switzerland: +41

MAP OF GENEVA

http://www.geneve-tourisme.ch/?rubrique=0000000262 TO WHO

1

About Geneva

WHO Interns Prearrival Guide

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VISA INFORMATION Interns and volunteers are responsible for ensuring that they have all required travel documents before the start of their Internship with WHO. The information presented below is intended to be a guide, but you are strongly urged to confirm this information with the Swiss Embassy in your home country well in advance of your depar-ture.

Do I need a visa? To check if you require a Schengen visa to enter Switzerland, consult the Swiss Federal Department of Foreign Affairs (DFA) website at: http://www.bfm.admin.ch/bfm/en/home/themen/einreise/merkblatt_einreise.html If you have any further questions concerning your visa after consulting the web site, please do not hesitate to contact Ms Heather Quinn at [email protected]. Steps if you need a visa We suggest that you contact your nearest Swiss Consulate, explaining that you will be an intern with WHO and that you will apply for a "Carte de Légitimation" as soon as you commence your internship. If you do require a visa to enter Switzerland, please email a copy of your internship letter (Letter for Intern – signed by the depart-ment director and counter-signed by you) and your passport to [email protected] and WHO will send you an elec-tronic visa support letter in your name which you will then use as a supporting document when you place your visa request.

2

Planning Your Internship

WHO Interns Prearrival Guide

BUDGET AND EXPENSES The following information is intended to assist you in estimating the cost of your internship (all figures indicated in Swiss Francs). From the latest intern survey, estimated monthly expenses are about 1800CHF. Travel expenses Round trip air/train/bus tickets to/from Geneva: varies according to starting location Passport/visa application fees: varies

Accommodation in Geneva Youth Hostel: 26 (member) CHF/night Foyer/ residence house: 500 and up CHF/month Room in an apartment: 700+ CHF/month Apartment: 1200+ CHF/month

Transportation Bus: 3.00 CHF per trip or 70 CHF for an unlimited month-long pass (45 CHF if under 25 years old)

Meals The WHO has a cafeteria in the Main Building open from 8:00 AM to 5:00 PM Monday to Friday. Meals cost 10.00 CHF and up. Cost of a restaurant meal varies but main courses are usually between 15 CHF and 30 CHF on average, depending on where you go. Add on extra for drinks, starters and dessert. Groceries: Anywhere between 50 CHF and 100 CHF per week depending on where you shop and how much self-catering you do. Insurance expenses Medical insurance: varies Note: Interns are not covered for non-occupational accidents and illness. Interns receive limited accident cover-age but they are responsible for their own world-wide health (illness and disease) coverage during the period of the WHO contract and must provide proof of coverage before beginning their internships.

CARTE DE LEGITIMATION This is an important document that valid as a working permit at Interna-tional Organizations in Switzerland. Be sure to follow-up on this with your technical unit. It is also appli-cable to the EU citizen.

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3

Accommodation in Geneva

WHO Interns Prearrival Guide

Finding a place to stay in Geneva is very challenging. There is a general shortage of apartments in the city, so even residents have a hard time finding accommodation. That goes even more so for students, which is why they often live in residential establishments (called Foyer, Résidence, Centre etc.). In general, the earlier you start look-ing, the better. This is particularly true when considering university residences or similar institutions. If seeking private accommodation, there is probably not much use in starting your search more than two months before the start date of your internship. There are two main options: 1.residences/foyers : see the Annex. You can easily book these from your country. After calling or e-mailing them, they will probably send you an application form. Be aware, since this is the cheapest option for housing they often book up way in advance. Many require formal applications, which may include a personal statement, proof of financial support and a copy of your letter of offer from WHO. 2.private apartments/rooms to rent or sublet:

www.tdg.ch – webpage of the “Tribune de Genève”, a daily genevan newspaper. Go to “immobilier” under “services” and you will find a good search engine. www.ghi.ch – a local newspaper that appears every Wednesday and has ads for private rooms. www.anabis.ch (in French) – free petit annonces (classifieds) for Geneva and surrounding areas www.glocals.com – It’s in English and has been used by many with notable success www.cagi.ch – Register with Geneva Welcome Centre which sends out weekly emails with lists of rooms or apartments for rent www.easywg.ch – apartment-share ads like EasyRoomate.com, can search in English but beware of scams!

In addition to the basic rent, garbage disposal costs, cleaning costs, and utilities are often additional charges. Accommodation is generally rented unfurnished, but many apartments will be equipped with a stove, refrigerator and dishwasher. This is one advantage to subletting as you don’t have to buy as much stuff.

LOOKING FROM HOME For private apartments, you might have to actually talk to the land-lords. Thus, you might have to wait for that until you are in Geneva. It is also helpful to learn a few words of French if you plan on calling them. Don’t get discouraged too easily! If you are unable to find an accommo-dation before you arrive here, stay in a Youth Hostel and start searching again once you are in Geneva. With the help of the other interns, WHO Classifieds and other newspapers you will definitely find something.

SEARCHING ONCE YOU’VE ARRIVED If you are looking for something while already here, or if you have someone who is willing to look on your behalf, check out the WHO Classifieds. You can also ask your supervisor to post an ad on your behalf before you arrive.

Glossary Louer / Location Offre - For Rent Appartements / Villas - Apartments/houses

S., Standing - Good quality G.S., Grand standing - Luxury apartment or home

Part., Particulier - A private individual is leasing the property versus an agency

Prop., Propriétaire - Owner Loc., Locataire - Renter / lessee

Une collocation - Shared apartment Séj., Séjour - Living room Ch., Chambre - Bedroom App.,Chb, Pièce - A single room for rent within an apartment Chem., Jar. Clot., Jardin Clôturé - Fenced or enclosed garden

Cuisine intégrée - Kitchen has cupboards and countertops; (normally a French kitchen has only a sink in a cabinet)

Cuisine équipée - Kitchen has appli-ances, such as stove, refrigerator, dishwasher, etc.

Cuisine américaine - Kitchen opens out onto the living area (usually an equipped kitchen with appliances as well)

Plein pied - Phrase used to describe any one story house

Sous-sol - Basement or storage area Régie - Landlord

Warning For identifying accommodations in Geneva, abstain from making advance payments or providing guarantee sums in ad-vance of your arrival. You are strongly advised to use the service of recognized "Régies" and established financial institutions. (If in doubt, please write [email protected] with your query)

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4

Geneva Neighbourhoods

WHO Interns Prearrival Guide

Plainpalais It is located on Rive Gauche, but still relatively close to the WHO (by bus or tram it will take about 30 min, there are good connections in all directions). Neighbouring districts are Carouge, Acacias, Vieille Ville and Champel. As the University of Geneva is close by, there are many cafés, pubs and clubs for young people. In or fairly close to Plain-palais you will find everything you might wish for, from small boutiques and bookstores to supermarkets, theatres, cinemas, museums, nightspots, sports centres and the university park (Parc des Bastions). If you need to do some grocery shopping past 7 p.m. or on Sundays, you can go to one of the many small stores that are open 7/7 and until 10 or 11 p.m. On Wednesdays and Saturdays there is a flea market on the Plain of Plainpalais (from early morning until about 4 p.m.). In general the plain is used for all sorts of events, such as circuses, markets, fairs, etc. You may find housing in a shared apartment with wooden floors and high ceilings from CHF 600.

Les Pâquis As Geneva’s “Red Light District,” it is one of the most animated neighbourhoods of the city! There are a lot of night-clubs, bars, boutiques and restaurants. If you come to Geneva by train, “les Pâquis” will be the first district you’ll visit, as the Cornavin Train Station is located just next door. You are not far from Lake Geneva as this district faces the harbour of the Right Bank. There are also two beautiful parks in “les Pâquis” which are both behind the train station: the “Parc des Cropettes” and “Parc Beaulieu.” One of the best places to be when the weather permits it is the Bain des Pâquis where you can swim in the Lake Geneva, eat in a reasonably priced restaurant (reputed for one of the best fondues in town!) or enjoy a Turkish bath. If you like kebabs, “les Pâquis” is probably the best place for you to be in Geneva.

Carouge One can talk about the rich history of this little “town”, but actually it is just separated from Geneva by the Arve River. Carouge is in fact a whole different kind of atmosphere compared to the centre of Geneva, especially when you go to Vieux-Carouge: the old houses, the market square, little (and expensive) boutiques, little parks, the re-markable church, artisan stores, etc. You get the feeling that you're not really living in such an international city like Geneva, but just a little town, although it's only a few minutes away from the downtown Geneva! You can get there by tram (12 & 13) and bus (14, 18 & 21). Going there by car can be tedious as parking spaces are scarce. For more information on Carouge, you can always visit its official website: www.carouge.ch

Ferney-Voltaire This is a village in neighbouring France. Dis/Advantages of living in Ferney: 1) Housing might be a bit cheaper than in Geneva, though prices have risen a lot lately; 2) There are some big supermarkets that are cheaper than the ones in Geneva, though you could go there on a Saturday to shop, just as most of people living in Geneva do; 3) It is rather close to the WHO by bus (about 15 min.), though the bus doesn’t go very frequently (at rush hours every 15 min., during all other times much less, last weekday bus is at midnight, weekends there is a night bus). 4) For non-EU citizen, with the Swiss Visa you can only live in France neighbourhood up to 90 days. Highlights: Sat-urdays (morning until about 2 p.m.) there is a very nice market offering homemade cheese, fresh veggies, fruit, fish, meat, bread, pasta, flowers, etc. Cinemas Voltaire which most often show films in the French version, some-times also in the original version. How to get to Ferney: Bus F leaving from the back side of the train station and passing the WHO on its way will bring you there. Bring your ID as you will cross the French/Swiss border, and sometimes you will be checked, even in the bus.

WHERE IS THE WORLD HEALTH ORGANIZATION? The office is placed on the northern side of the river (Rive Gauche), north of the train station (Cornavin) and north-east of the area called Petit Saconnex, just around the corner of the CICG, the International Conference Centre. Interactive map of Geneva’s Districts: http://www.ville-ge.ch/en/quartiers/index.htm this may be helpful in trying to orient yourself with respect to WHO however the website itself is in French. Google maps is also useful to navigate to and from your potential home to WHO, and can give a rough estimate of your commute time. If you want to look up the street names you find mentioned in the ads, there is a searchable map of Geneva at http://etat2.geneve.ch/topoweb4/main.aspx

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5

Arriving in Geneva

WHO Interns Prearrival Guide

Taxi Taxis are an alternative, albeit an expensive one, to the bus system. Taxis can be ordered by telephone or picked up at the 60 or so taxi ranks located around the city and at the airport. The fare from the airport to the city centre varies from CHF 30 to 35 and depends on traffic flow, time of day and number of passengers. Within Geneva, including the airport, the amount to be paid is as shown on the meter. The driver will make a small additional charge for luggage. The tip and VAT are included in the fare, but it is nevertheless customary to give one or two francs. For taxi information, visit www.taxi-phone.ch or Taxi-Phone: 022.33.141.33 or AA New Cab: 022.320.20.20

GETTING HERE By Air Geneva ’s airport is a major European hub with direct links on 40 different carriers. The airport features a business centre, world class shopping and top flight arrival services including a range of transportation options. (flight infor-mation 0900 57 15 00; www.gva.ch) By Train The city’s main train station – the Gare de Cornavin – couldn’t be more central, barely 400m north of the lake. The station is also a terminus of the French rail network: if you’re arriving on an intercity SNCF train (TGV or not), from Paris, Lyon or Grenoble – which come in on platforms 7 and 8, separate from the rest – you’ll be directed to pass through both French and Swiss customs and passport control before joining the throng within the station proper. There’s also a city transport office, giving out tram and bus maps and selling tickets (daily 6:15–18:00).

FROM THE AIRPORT INTO TOWN Bus/Train In the airport, you can get a free 80 min-utes ticket for public transport to travel from the airport to your destination. While waiting for your baggage at the baggage collection area of the Arrival level, get your card from one of the blue/grey UniReso machines (located by the exits). The following urban buses stop every 8-15 minutes at rush hours at the airport (bus stops at the departure level, in front of or beside the train station) from/to:

• Geneva city centre - Onex: bus 10;

• International organisations - Geneva city centre: bus 5;

• International organisations - lake: bus 28;

• Le Lignon - Lancy - Plan-les-Ouates: bus 23 Alternatively there is a train that can take you from Ge-neva Airport to Gare Cornavin (the main train station, located in central Geneva). For bus maps from the TPG website such as this clip use this link: http://tpg.ch/fr/horaires-et-reseau/plans-du-reseau/index.php For more information on transport from the airport: http://www.gva.ch/en/Desktopdefault.aspx/tabid-67/

Ticket machine

EXIT DOOR

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6

Transport in Geneva

WHO Interns Prearrival Guide

PUBLIC TRANSIT AROUND TOWN Geneva’s public transport system provides very comprehensive coverage of the city. For schedules and route maps, visit the Transports publics genevois website at http://tpg.ch/fr/index.php. You can get free maps of the bus lines at the TPG information centre inside the Cornavin train station or download them from the website above. Purchasing Tickets Daily tickets can be purchased from bus stops (before boarding) using coins (the machine does not return change) or a pre-paid card (CHF 10, CHF 20, CHF 50) that can be bought from local newspaper stands (“Tabacs”). Monthly passes must be initially purchased at the Geneva bus office (Cornavin or in Cours de Rive) but then can be re-filled at tabacs around town. To purchase a monthly pass, you will need a passport, address and passport sized photo of yourself. Prices vary according to the number of zones crossed and duration of validity. Noctambus – The Night Bus Geneva night buses run after the regular buses and trams end for the night. These buses have more limited routes than the regular buses. For schedules and route maps, visit http://www.noctambus.ch/accueil.htm Water Taxis – Mouettes Genevoises For a scenic crossing of the lake on beautiful sunny days or at dusk when the lights illuminate the lake shore, take a “Mouette Genevoise” for a ride across the lake. There are various routes that run every ten minutes from 7:30 to 18:00. For schedules, visit http://www.swissboat.com/en/shuttles.php UNIRESO – http://www.unireso.ch/pages/index.shtml is the partner website for travel within and around Geneva

FINDING YOUR WAY The TPG website has a very useful route planning tool. Add ‘To’ and ‘From’ as well as the desired time of departure or arrival and it will calculate the best routes for you.

FARES Adult Under 25 years

During the Day

Monthly Fare CHF70 CHF45

Annual Fare CHF700 CHF450

Valid for 60minutues: CHF 3.50 (2.50*) Valid for 3 stops: CHF 2.00 (1.80*) Valid for the day (24hrs): CHF 10.60 (7.60*)

* This price is the reduced fare price for holders of the Swiss Half-Price Card

FROM

TO

TIME

CHOOSE IF YOU WANT TIME TO INDICATE THE ARRIVAL OR DEPARTURE TIME

Warning The transport system runs on the honour code as passengers board at all available doors. However, tickets are checked ran-domly (but rarely) by roving controllers commonly known as the “Green Jackets.” The fine if you get caught without a ticket is CHF 100.

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7

Getting Settled

WHO Interns Prearrival Guide

BANKING The largest banks are UBS and Credit Suisse, but there are many other smaller banks like Cantonal Banks, Migrosbank, Bank Coop, and Raiffaisenbank. Banks are usually open from 9:00 to 17:00 but may also close between 12:00 and 14:00 as well as Saturday and Sunday. ATMs can be found almost everywhere but be aware that your home bank may charge a fee to withdraw from a foreign bank.

PHONE SERVICES All phone numbers in Switzerland start with 0. Landline phone numbers in Ge-neva start with 022 and cellular phone numbers with 079 or 078 or 076. To call Switzerland from other countries, just dial the international line code (usually 00), followed by 41 (for Switzerland), then the local phone number without the 0. For instance: 022 123 45 67 will become 00 41 22 123 45 67 To make international calls from Switzerland, dial 00, then the country code and the desired phone number. If you are unsure use this http://www.timeanddate.com/worldclock/dialing.html Calls to abroad can be made from the public telephone booth with a telephone card (PTT taxcard on sale at post offices and Tabac kiosks) or from your com-puter for free using Skype.

MOBILE PHONES Switzerland’s largest mobile phone companies are Swisscom, Sunrise and Or-ange. All three of them provide nationwide coverage with their networks. Other providers include M-Budget Mobile, Coop Mobile, yallo, Salut mobile, Mibilzone, Tele 2, Cablecom and Lebara. Most students use yallo, Lebara, M-Budget Mo-bile. Before you choose a mobile phone or a subscription, you should check a few offers to see which one fits your needs best (www.comparis.ch). Pre-paid top-up cards are for sale in many supermarkets and the post office.

111 Information for Switzer-land

118 Fire Brigade (emergencies)

117 Police

140 Road help

(01) 251.51.51

Intoxication

144 Ambulance

022 748 4950

SOS Doctors on call

111 Duty pharmacy (Open pharmacy at night)

162 Weather forecast

163 Traffic conditions

187 Avalanche bulletin

USEFUL NUMBERS

SHOPS Grocery Stores: The most common stores (found throughout the city) are Coop and Migros, the latter being slightly less expensive, as well as Denner, which is the cheapest but doesn’t have a large choice (i.e. no fruits and vegetables). Luxury Grocery Stores: Manor (a department store) and Globus Markets: Outdoor markets selling everything from fresh produce to books. You may prefer to do your fresh food shopping at a market although they are more expensive: the best one is probably the one in Plainpalais, on Tues-days and Thursdays. There is another food market on Saturday mornings on the Boulevard Helvétique, in Rive If you need a shop outside normal opening hours, the shopping centre at Cointrin airport train station is open 7 days a week from 8:00 to 20:00, including holidays. Additionally, at Cornavin train station a wide range of food

and drinks can be bought from vending machines and the convenience store is open until 22:00 every day. POST OFFICE

Generally open from 8:00 to 17:00 or some version of this. The central post office near the train station is open till 20:00 as well as on Satur-days and Sundays.

Shopping Hours Monday to Wednesday: 8:30 – 19:00 Thursdays: 8:30 – 21:00 Fridays: 8:30 – 19:30 Saturday: 8 – 18:00 Most shops are closed on Sunday

HEALTH SERVICES SOS Emergency Doctor Service: 022 748 49 50 or www.sosmedecins.ch/ (only in case of emergency, not for regular outpatient services) The Association des Medecins du Canton de Geneve: www.amge.ch/ Pharmacies: Pharmacies are generally closed at night but at least one will be open all night based on a rotating schedule. For a list of all Geneva-area pharmacies as well as the rotation schedule, visit http://www.pharmacies-

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8

First Day

WHO Interns Prearrival Guide

WHAT TO BRING Letter of Agreement Passport Some money for lunch

GETTING TO WHO Bus # 8: From Monday to Friday, WHO can be reached by bus number 8- with the destination board on the bus indicating OMS (Örganisation Mondiale de la Sante = OMS, aka WHO). The number 8 bus stops directly in front of the main entrance of WHO (which is the terminus of this line). It runs from Veyrier via Rive (the centre of town) and Place Cornavin (main railway station). Bus F: You may also take the bus F from Cornavin and disembark at the bus stop Vie-de-Champs. Then, walk 5 minutes to the main entrance of WHO. This bus also operates on the weekends.

BADGE Assuming you arrived by bus, get off and follow the crowd towards the main entrance of WHO. When you enter the main building, turn to your immediate left to get your badge. The security officer will ask you for your contract or let-ter of Agreement, and your passport (with any necessary visas inside). Then they will take your photo, and within a few moments, hand you your WHO badge that you will need to enter the building. This magnetic card enables you to open all the entrances to the building.

WHERE DO I GO NOW? We suggest that you confirm your arrival time with your supervisor and arrange for a staff member (either your su-pervisor or administrative assistant) to meet you in the main entrance. There are phones near the main entrance to call your supervisor when you have finished registering for your WHO badge and they will come meet you. To make an internal call, dial the last five digits of the phone number you've been given for your supervisor or you can dial by name, typing in his or her last name using the alphabetic keypad on the phone. Your office may be in the main building, UNAIDS building or one of the secondary buildings C, X, L, or M. If you're going to make the trek to the department on your own, ask the security officer in the badge office for directions to your supervisor's room, or the room of his or her administrative support.

DRESS CODE You may be relieved to hear that there is not a specified dress code at WHO. However, many people wear dress pants, with a blouse for women and a dress shirt for men. Men will often wear a tie. While some UN agencies have a "no jeans" policy, it is not uncommon to see people at WHO wear jeans to the office from time-to-time. Also keep in mind that not all offices have air conditioning so during the warm summer months you will want to dress with that in mind. A special tip: wear something nice on the first day. No, we're not saying this because "first impressions count". It's because the photo used on your ID badge will be taken when you arrive, and you'll be carrying this with you each and every day while at WHO.

DESK SPACE Most interns will temporarily occupy free desk space and accordingly may move several times throughout their in-ternship. Most interns will have regular access to a computer, however this is not guaranteed and interns can be expected to use the library computers if there are no free computers within the department.

COMPUTERS AND EMAIL Often your department administrator will register your information into computer system before you arrive, but if not, it doesn't take long to do. An e-mail address and computer log-in is typically generated within 24-hours of having your details entered into the system. To get your username and password to log on to the WHO computer system you need to visit the ITT helpdesk on the SS1 floor of the main building. (http://intranet.who.int/homes/itt/) If you arrive and do not yet have computer login information, ask who handles the department's "White Pages" (this is WHO's internal directory of telephone numbers, office and e-mail addresses). Until you receive your WHO com-puter account, you are able to log onto computers as a visitor but you will not have access to your WHO email or Outlook Calendar. Once you are set up, you can also check your WHO email account using http://outlook.who.int For any requests regarding your computer, contact the help desk ext. 12040

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9

First Week

WHO Interns Prearrival Guide

STAFF ORIENTATION SERVICE (SOS) The SOS Front desk is located the 2nd floor of the main building. Their role is to facilitate the administrative tasks that staff must face on arrival and departure but they help new interns too.

CARTE DE LEGITIMATION If you will be with WHO for more than three weeks, you will need a "Carte de Légitimation". This is something you will need to apply for within your first week at WHO. All staff members, volunteers, interns and fellows must hold a valid Carte de Légitimation, irrespective of whether they live in Switzerland or in France. This card is a work and residency card issued by the Federal Department of Foreign Affairs to WHO staff members stationed in Geneva. Complete details and the application can be found on the WHO Intranet site: http://intranet.who.int/homes/sos. What you will need to apply:

3 copies completed of the application forms provided on WHO intranet http://intranet.who.int/asp/ccr 2 recent, identical, black and white photos (35mmx45mm) not longer than 3 months old with your name on the

back. There is a photo booth on the RC (ground) level of the main building, behind the Naville kiosk. Photos costs 8CHF.

3 photocopies of your passport including relevant pages with name and photo and pages with your visa (if you needed one)

2 copies of your contract Completed forms are to be submitted to SOS Service Desk. A few days after submitting your forms, you will receive an email to pick up your "Attestation Letter" which you use until your Carte de Legitmation arrives. It takes a while for your Carte de Legitimation to be processed and the SOS will email you when it does.

WHO INTERN NETWORK The WHO intern group is part of the UN Intern Network Geneva (UNING). The purpose of the UNING is to enhance interactions and promote joint activities and initiatives throughout our community. It is a great way to get to know the other interns inside the WHO, and organize social activities with them. The WHO Intern Board is active in organizing: •Interns Meeting: a chance to meet other interns that join at the same time that you do •Equipments Exchange (bikes, mobile phones, hair dryers, and etc) •Intern Lunches •Intern Drinks with interns from all UN agencies To get on the Intern email list either contact [email protected] or ask at the SOS office for more information. Adding your email to WHO interns list is the only way to contact all the other WHO interns and to learn about the social activities organized by the WHO Intern Board.

GETTING CONNECTED

WHO Intranet: All types of information can be found from the WHO Intranet (http://intranet.who.int/) - latest news, press releases, information on events - e.g. lunchtime seminars, learning opportunities, selected WHO resources. This is one of the best ways keeping yourself updated in WHO. EZ Collab: This is the official electronic community providing a forum of useful information to interns. Our online WHO intern community can be accessed by sending a request for invitation to the following email [email protected]. You will then receive an email inviting you to the group, you only need an email to set up an account. This network does not require a WHO login so you can access it before you arrive at WHO (http://ezcollab.who.int/whointerns). There are features to post announcements, initiate a discussion or add an event to the calendar. This is an ever-evolving project so please feel free to make suggestions for improvement!

http://whointerns.weebly.com this is WHO Intern board webpage. You can find a lot of information on this website Facebook: This is the official electronic intern community which is a helpful resource if you want to ask current interns some questions before you arrive. However, the group address changes with each year so you will have to search for the most current group.

WHO INTERN BOARD The WHO interns board is re-

sponsible for many activities and

also represents the needs of the

intern to WHO. If you are looking

for other ways to get involved at

WHO, the Intern Board is always

looking for help.

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10

Intern Life

WHO Interns Prearrival Guide

CAFETERIAS • The restaurant provides fixed menus as well as à-la-carte menus. The cafeteria provides three different “plats du jour” in addition to a vegetarian dish and a daily special as well as a selection of desserts and a salad bar. It is open for lunch from 11.30 to 14.00 Monday to Friday. The snack-counter is open from 8.00 to 17.30 from Monday to Thursday and 17.00 on Friday. There is also a cafeteria on the ground floor of the M Building, open from 8.00 to 16.00. • Vending machines for snacks and hot and cold beverages are located throughout the main building and in the annexes.

Bar a Café The Café, in the main building, offers a variety of coffees and other hot and cold beverages, pastries, sand-wiches and snacks. It is open between 07:30 and 16:30, from Monday to Friday. This is a common spot for after-noon tea or interdepartmental meetings.

PHOTO BOOTH An automatic camera booth is installed next to the Naville Kiosk. The charge for four passport-size color photo-graphs is nominal, and very handy for your Carte de Légitimation.

THE BIG PAINTING This is a very frequent meeting spot used for Intern Events. It is located in the main building, a few steps down from Bar a Café.

THE 8th FLOOR Take the elevator from the main lobby to 8th floor rooftop terrace which is a lovely place to escape the chaos. In the summer you have an incredible view over the city and on a clear day the view of Mont Blanc is spectacular.

FITNESS CENTRE The WHO Fitness centre is organized by and for WHO staff. A part of the WHO Staff Association, the fitness centre offers exercise classes and the possibility of individual fitness training. The Centre is for the use of mem-bers only with an annual fee of CHF. 20.- per person. All Members have been given the code to unlock the door to the fitness centre. See the map on page 11 for locations. Showers are available in the basement of the L-building, across from the elevators. Once you arrive at WHO, you can check the intranet site that has more in-formation: http://intranet.who.int/sites/fitness/generalinformation/ The WHO Intern Board already made some arrangements with the fitness center. We can use the fitness center for free. There are also special classes run by our intern colleague.

LIBRARY ORIENTATION The library is situated on the lower level of the main hall, the WHO Library is open from 8.30 to 17.00 from Mon-day to Friday. Library orientation sessions provide to newcomers to WHO and also to current staff, an introduc-tion to services offered including general library procedures. An overview of WHO general information resources is also presented. A tour of the physical facility is also arranged. The best way to find out the upcoming dates is to contact the library directly. http://intranet.who.int/homes/lnk/libraryservices/trainingandorientation/

LUNCHTIME PRESENTATIONS There is a wealth of information available at WHO during your internship. Many departments organize lunch-time seminars to share their work, or present the work of an invited guest. Keep your eyes peeled for announcements in the elevators and also on the WHO Intranet under Today's Announcements or Today’s Events. There are also opportunities for interns to make presentations on the projects and/or research that they have been working on during their internships at WHO.

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11 WHO Interns Prearrival Guide

Main Cafeteria

Finding Your Way Around

Bus Stop #8

Main Entrance

UN-AIDS

Building

M Build-ing

Cafeteria Floor 0

Bar a Café

Sta

irs

$ Big Painting

Library Security &

Badges

Phone Post office &

ATM

$

Blue Door Fit-ness SS1 with Showers

Yellow Door Fitness SS1

Showers SS2

Showers SS2

Showers SS1

ATM on ground-

floor

Cafe-teria

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Annex: Residence/Foyers

Name Address Phone/Fax Fax Email Web Other Information

Foyer Accueil 8 Rue Alcides-Jentez, 1205 Geneve

+41(0)223209277 +41(0)223222601 [email protected]

www.foyer-accueil.com Female only, run by nuns.

Centre International Reforme John Knox

27, rue des Crets-de-Pregny, 1218 Gd Sacconnex

+41(0)227989161 +41(0)227470099 http://www.johnknox.ch/ The closest residence to the WHO office

Centre St. Boniface 14, Avenue du Mail, 1205 Geneve

+41(0)223222600 +41(0)223222601 [email protected] http://www.cstb.ch/

Centre Universitaire Protestant

2, Avenue du Mail, 1205 Geneve

+41(0)223229000 +41(0)223229099 [email protected]

Centre Universitaire Protestant

2 Boulevard de la Tour 1, 1205 Geneve

+41(0)227081010 +41(0)227081011 [email protected] 3 nights minimum, available during summer only

Cite Universitaire de Geneve

46, Avenue de Miremont, 1206 Geneve

+41(0)228362222 +41(0)228392223 [email protected] www.unige.ch/cite-uni 3 nights minimum, available during summer only

Foyer Georges Williams 9, Av. Sainte Clotilde, 1201 Geneve

41(0)223281203 41(0)223281204 [email protected] www.foyerucg.ch 5 nights minimum

Foyer International de Saint Justin

15-17 St-Justin Rue de Prieure , 1204 Geneve

+41(0)227311135 +41(0)227388884 [email protected]

Foyer Internationale pour Jeunes Filles

29, Rue Platamour, 1201 Geneve

+41(0)227315560 Women only!

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Annex: Residence/Foyers

Name Address Phone/Fax Fax Email Web Other Information

Foyer Le Carilan 16 Avenue des Communes-Reunies, 1212 Grand-Lancy

+41(0)227946150 [email protected] http://www.caritas-geneve.ch/foyers.php

Run by the same people, all booked through Carilan office

Foyer Levron 20, Avenue. des Communes-Réunies, 1212 Grand-Lancy

+41(0)227946150 [email protected] http://www.caritas-geneve.ch/foyers.php

Foyer Myrjana 16 Avenue. des Communes-Reunies, 1212 Grand-Lancy

+41(0)227945698 +41(0)227388884 [email protected] http://www.caritas-geneve.ch/foyers.php

Foyer Universitaire de Carouge

12, Rue Joseph-Girard, 1227 Carouge

+41(0)223015434 +41(0)223015477 [email protected] http://www.foyerdecarouge.ch/

Home Saint Pierre 4 Cours-Saint-Pierre, 1204 Geneva

+41(0)223103707 +41(0)223101727 [email protected] www.homestpierre.ch For women only

Mandat International Chemin William Rappard 31 1293 Bellevue

+41(0) 22 959 88 55 +41(0) 22 959 88 51 [email protected] www.mandint.org

Pension Esmeralda 7, rue Simon Durand, 1227 Acacias

+41(0)223439698

Residence Le Voltaire 9, rue Le Voltaire, 1201 Geneve

+41(0)223442460 +41(0)223442460 [email protected]

Residence Universitaire Internationale

22, Rue Rothschild , 1202 Geneve

+41(0)227160202 +41(0)227160201 [email protected] www.ruige.bizland.com

Bureau des logements universitaires

4, Rue de Candolle, 1211 Geneve

+41(0)223797720 +41(0)223797785 [email protected] www.unige.ch/dase/bulog