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Greene County Tourism Seminar 2013 Greene County Destination Marketing Program 1 WELCOME Orville A. Slutzky Tourism Seminar Series

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Page 1: WELCOME Orville A. Slutzky Tourism Seminar Series · WELCOME . Orville A. Slutzky Tourism Seminar Series. ... Winter Media Creative Greene County Destination Marketing Program. 15

Greene County Tourism Seminar 2013

Greene County Destination Marketing Program

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WELCOME Orville A. Slutzky Tourism

Seminar Series

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Greene County Tourism Seminar 2013

Greene County Destination Marketing Program

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Greene County Standing Committee Economic Development and Tourism

“Without question, today’s tourism DMO should be well regarded for its local leadership position. Stakeholders (i.e. accommodations, attractions, art and cultural institutions, restaurants, retail, related

businesses and other associations, government agencies, etc.) should look to the Greene Tourism Office, under the aegis of

economic development, as the focal point for destination tourism marketing, planning, coordinating community stakeholder efforts,

research and long-range visioning.”

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Greene County Tourism Seminar 2013

Greene County Destination Marketing Program

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Greene County Standing Committee 

Economic Development and Tourism  Kevin Lewis (Chairman), [email protected] Handel, [email protected] Overbaugh, [email protected] Hitchcock, [email protected] Gardner, [email protected] Lennon, [email protected] Seeley, [email protected]

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Greene County Tourism Seminar 2013

Greene County Destination Marketing Program

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Greene County Tourism Advisory Committee (TAC) 

“To fulfill its mission, today’s successful tourism agencies serve as a coordinating entity, effectively bringing together diverse community stakeholders — from local government to trade and civic associations to individual businesses –to attract visitors to their area. It 

consolidates community wide disparate marketing efforts under one integrated “umbrella” program for stronger impact. 

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• Chuck Tomajko Fairlawn [email protected]

• Peter MassmannBlackhead Mountain Lodge and Country [email protected]

• Russ Coloton

Hunter Mountain, [email protected]

• Troy Ketchum Windham [email protected]

• Betsy Jacks Thomas Cole National Historic [email protected]

• Brian Christman

Christman’s Windham House

[email protected] 

• Kevin Smith

Sunny Hill Resort and Golf Course

[email protected]

• Carol Schreiber

• Baumann’s Brookside

[email protected]

• Bernadette Gavin‐Palmieri

Gavin’s Irish Country Inn

[email protected]

• Suzanne Oldakowski 

• Bavarian Manor Country Inn Restaurant

[email protected]

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Destination Marketing Organization (DMO)

Greene County Destination Marketing Program

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Connecting the DOTS, We are in it Together

Who we areOur Agency of Record

Brand: Great Northern Catskills of Greene Tagline: Awaken To Adventure 

What we are selling – An Experience

A destination marketing organization, or "DMO," is a stand‐alone business entity ‐ governmental, corporate, 

or nonprofit ‐ that is responsible for leading and coordinating all of the marketing efforts on behalf of a 

particular destination.

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Greene County Destination Marketing Program

Greene County Destination Marketing Program

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1.    Advertising and Marketing (Paid Media, Pay Per Click, Travel Guide)

2.    Public Relations (Press Releases, Pitches, Placements, Travel Writers, Targeted Eblasts, Internal Communications)

3.    Consumer and Group Market Travel Shows4.    Social Media (Facebook, Youtube)5.    Key Words and Search Engine Optimization/Marketing 

SEO/SEM, Domain Authority, Domain Names6.    Web Production 7. Broadcast Production Television 8. Adventure Passport BOGO and Contest9.    ILNY Tourism Regions (Hudson Valley Tourism – HVT; 

Catskills ‐ CATS) ILNY State Website

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Advertising and Marketing

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“Today, the most successful Destination Marketing Organizations—particularly county, city or state programs‐‐ fulfill the role of “umbrella” marketing agencies, under which stand the 

extensive collection of businesses that promote their own products and services and are involved in the front‐line servicing of travelers.”  

TOURISM SEGMENTS

Family TravelGolfArts, Culture & HistoryEvents and FestivalsFall FoliageOutdoor Travel and Sports (Fishing, Hiking, Mountain Biking, Road Cycling, Motorcycling)Winter*Destination Weddings (New for 2012/2013)

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Family Travel Creative

Greene County Destination Marketing Program

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Golf Media Creative

Greene County Destination Marketing Program

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Arts, Culture, History Creative

Greene County Destination Marketing Program

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Arts, Culture, History Creative

Greene County Destination Marketing Program

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Fall Foliage Creative

Greene County Destination Marketing Program

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Winter Media Creative

Greene County Destination Marketing Program

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Winter Media Creative

Greene County Destination Marketing Program

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Pontiflex

160x600

300x250

728x90

300x50 (weatherbug)

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Events Campaign - Festivals, Music, Activities - Big Business (240 and Growing)

Greene County Destination Marketing Program

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Banner – 4’x2’

Poster – 11x17

Internal Event Advertising

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Events Campaign Creative

Greene County Destination Marketing Program

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300x250

728x90

External Event Advertising

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Calendar of Events

Greene County Destination Marketing Program

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www.greatnortherncatskills.com/events

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New Campaigns for 2013

Greene County Destination Marketing Program

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“During the last decade a veritable sea change has occurred in the culture of domestic tourism advertising, according to most industry experts.  Traditional advertising, which in past decades had been a mainstay for building destination brand awareness, is now on the wane‐‐ and being replaced by new aggressive public relations and media publicity initiatives, particularly social media tools.” 

Tourism Advisory Committee Priority Campaigns:

• Winter TV Advertising (2012‐2013 Season)• Family Travel TV Advertising (2013 Season)• Destination Weddings (New Adaptive Landing Page and Ads)• Adventure Passport Campaign and Contest

Destination Marketing Campaigns:

• Enhancements to www.greatnortherncatskills.com(New web landing pages with additional content for: Fishing, Hiking, Hunting, Camping, Mountainbiking, Arts/Culture and History, Driving and Motorcycling Tours and Scenic Byways, and Film Production)

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New Campaigns for 2013

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Destination Marketing Campaigns (continued):

• New web map for  locating Greene County in relationship to our target markets and in the Northern Catskills.  

• New summer video for TV Ads and still photography. • New Profile Sheets – Enhancement of our hiking sheet, a new 

dining sheet, and a new country stores and antiques sheet.

New Large Events for 2013:

• Grand Fondo Catskills Bike Race at Hunter – June 1 & 2• Taste of Country Music Festival at Hunter – June 13‐15• Manitou’s Revenge Ultramarathon & Relay – June 22 (extreme 

event with 50 mile run from C.D. Lane Park through BlackDome Trail, Escarpement Trail, Long Path to Palenville, Platte Clove, Devil’s Path, ending on Long Path in Phoencia)

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New Campaigns for 2013

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New Large Events for 2013 (continued):

• U.S. Nationals Pro GRT (Gravity Racing) & XCT (X‐Country) at Windham Mountain – June 28‐30

• Hunter Mountain Cyclocross Bike Race – October 26 & 27

Greene County is quickly becoming known as the “Cycling Capital of the Catskills” supporting our “Adventure” theme and Brand 

of “Awaken to Adventure” 

Partnerships with Supporting Tourism Attractions

• Thomas Cole – NYS Art Trail  Grant $50k• GCCA – Mainly Greene Grant $150k• MJQuill Irish Cultural Center – Memorial Day Festival and Irish    

Arts Week 

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Travel Guide

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Annually Print and Distribute 100,000 Copies of the 2013 Travel Guide and New Travel Map

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Destination Weddings

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Profile Sheets

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Profile Sheets

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Profile Sheets

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Profile Sheets

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Consumer Travel Shows – Greene County in the Marketplace

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Typical Travel Show Schedule

Family/ConsumerNY Times Travel ShowSeveral Golf Sows

Destination WeddingsAAA Southern NE

NY By RailNYS Fair

Outdoor ConsumerSpringfield Motorcycle Show

NYC International Motorcycle ShowSpringfield RV Camping

Hartford Courant Winter Travel

Motorcoach/Group ToursAmerican Bus Association

NJ Sales BlitzDestinations Group Travel

NJ Motorcoach

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Social Media (Facebook)

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Social Media (Youtube)

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Key Words and Search Engine Optimization/Marketing SEO/SEM, Domain Authority, Domain Names, Mobile Optimization

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“Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine’s "natural" or un‐paid (“organic”) search results. As an Internet 

marketing strategy, (SEO) considers how search engines work, what people search for, the actual search terms or “keywords” typed into search engines and which search engines are preferred by 

their targeted audience. Optimizing a website may involve editing its content, HTML and associated coding to both increase its relevance to specific keywords and to remove barriers to 

the indexing activities of search engines. Promoting a site to increase the number of backlinks, or inbound links, is another SEO tactic.”

• Visits to the GNC Website have increased by 25%.

• Since the launch of our mobile site, there have been 65,449 unique visits to m.greatnortherncatskills.com. Total site traffic during this period was 144,000.

• Top visited pages were Home Page, Family Resorts, Events, Resorts & Lodging, Packages, Arts and Golf.

• Our Domain Name Ranking has increased to number 1 for counties in the Catskills and the Regional CATS website. 

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Web Production

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Internet, Internet, Internet …. Did I Say Internet!!!!

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Adventure Passport

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Adventure Passport

Greene County Destination Marketing Program

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ILNY Tourism Regions (Hudson Valley Tourism – HVT; Catskills - CATS) ILNY State Website

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ILNY Regional Partners

Catskills State Travel Region Greene County, Ulster County, Sullivan County, Delaware Countywww.visitthecatskills.com

Hudson Valley State Travel Regionwww.travelhudsonvalley.org

I Love New State Tourismwww.iloveny.com

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Communication and Partnerships “The Consolidated Approach”

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The concept of “consolidated marketing” also recognizes that a stronger, more effective marketing program for a destination results when all visitor interests, market segments and 

regional interests are combined to leverage an expanded program.

What We Need from our Tourism Partners (Yes This Means You)

Package DealsPhotos/Videos

Enhanced Content About Your BusinessEvent Sign‐Ups

Target Markets, Where Your Visitors Live Review Your Website

GNC Logo and Tag Line on Your Site – BacklinksLike Us on Facebook and Post on our Site