Welcome

Madeline M. Pumariega

Executive Vice President and Provost

Tallahassee Community College

Agenda

GOAL

Develop a holistic student support plan aligned to the CARE model that provides student access and

participation regardless of instructional

delivery.

Operations• Remote working• Protocols and signage• Technology

Safety• Testing Protocols• Cleaning• Departmental assessment• Social distancing protocols

Academic Continuity• Course offerings• Class sizes• Classroom layouts• Workforce Initiatives

Student Success & Support• Student Engagement• Virtual Support Services

Library, Learning Commons, Advising

• ResourcesScholarships, Emergency Aid, Devices

DEVELOPING THE PLAN

Stakeholder Engagement• Board of Trustees• Foundation Board• Students• Parents• Community/Advisory Boards• TCC Faculty and Staff

Meeting One Recap - TCC Existing Measures

✓ Provide weekly trainings to staff on OSHA/CDC protocols.

✓ Staging cleaning supplies by all elevators✓ Using supplies of hand sanitizers throughout campus.✓ Using sanitary wipes: Placed strategically by all

computers. Looking at how we roll-out the fall with high-traffic areas such as labs.

✓ Following industry standards with cleaning.✓ Participating with calls with other colleges to ensure

that all recommended guidelines are being met.

✓ Areas where visitors frequent: Plexi glass, lines marking 6 feet of distance?

✓ Updating signs on campus – working with individuals to work with department needs.

✓ Reassignment of custodians and reassignment of work schedules to keep social distancing protocols.

✓ Products: Aerosol disinfectant throughout campus and Increased inspections to ensure that everything is being cleaned well.

✓ Air and Water Quality: Installed infrared lights to diminish bacteria and viruses traveling through air.

✓ Air circulation: Amount of fresh air being brought in to ensure good air quality, keeping humidity at the right percent.

✓ Water quality: Fountains are secured, hydration stations for refilling bottles are effective allowing folks to not touch handles.

✓ Ensure high use areas are cleaned frequently. Working with HR to develop guidelines for students, visitors and staff.

✓ Purchasing additional PPE. Ensuring that we have enough inventory.

✓ Electrostatic sprayers in each room on campus.

✓ Partnering with Facilities and TCC Police on guidelines and signage.

Meeting One Recap - TCC Existing Measures

Human Resources

✓ Actively communicating with employees to answer questions via emails and phone calls.

✓ Annual and Sick Leave✓ Families First Coronavirus Response Act (“FFCRA”) – Following

Federal Guidelines. Testing is covered by this Act. Provides two types of leave:▪ Implementation Emergency Family Medical Leave Act (“FMLA”) –

53 current TCC employees take advantage of this Act.• Emergency Paid Sick Leave: For employees who are unable to

work or telework. Allowed 80 hours for leave associated with being tested.

✓ HIPA Protection: If an employee tests positive, supervisors CAN NOT disclose the name of the employee to others.

Meeting Two Recap – College Operations – Human Resources

✓ Encouraging flexibility across campus for those who work remotely. Working closely with vulnerable populations (65 and older).

✓ Hosting training sessions: Time management and monitoring work in a remote environment.

✓ Identifying employees who are willing and ready to come back to work. Stagger approach for those who are not ready.

✓ Visit HR Website: Hosts FAQ’s for review.

Human Resources

✓ Actively working with faculty, staff and students who are trying to access services and software remotely:

✓ Bringing the on-campus experience to students:▪ Labs – Simulation experience remotely, scientific software▪ Software – Working to deliver access to students of software

found in computer labs on campus – e.g. GIS Software via the Cloud.

▪ Offices ▪ Conference rooms – Keeping social distancing protocols during

transition to campus. Ensuring that all conference rooms are equipped with microphones and cameras,

✓ Devices• Tablets• Smartphones• Microphones• Lighting✓ Software: Canvas, Zoom, TEAMS, etc..

Meeting Two Recap – College Operations – Technology

✓ Remote Instruction: Working with faculty to ensure that students can SEE and HEAR faculty who are teaching live. Also, for faculty to see and hear students clearly.

✓ Office set-up: • Be cognizant of lighting,

sound, and at-home set-up when delivering instruction. Assisting faculty to create space to keep students engaged.

• Focus on virtual best practice instruction.

Taskforce Meeting Three: Student Success and Support

Special Guest Presentation: American College Health

Association

Student Success and Support

Dr. Jean Chin

Chair, American College Health Association

Covid-19 Taskforce, Guidelines Committee

American College Health Association

Associate Clinical Professor of Medicine

Augusta University/University of GA

Executive Director Emeritus

University Health Center, UGA

• Campus preparation is the key to an organized, effective, safety-focused, and medically-informed process of reopening.

• This effort will require the ongoing engagement of executive leadership (President/Chancellor, Provost, Vice President of Student Affairs) and the oversight and coordination of the institution’s COVID-19 planning and response committee.

Campus Preparation

Systems will need to detect the emergence

and spread of infection within the general

community and within specific student

populations.

• Access to immediate viral testing for all students, faculty, or staff with symptoms.

• Contact tracing, identification, and quarantine of all persons exposed to COVID-19.

• Case management of all persons with COVID-19 symptoms and/or diagnosis while isolated.

• Viral surveillance of asymptomatic students.

• Potential for antibody (serologic) testing as marker of immunity.

Containment and Surveillance Capabilities

https://preventepidemics.org/wp-

content/uploads/2020/04/BoxItInBriefingDoc.pdf

COVID-19 pre-symptomatic estimate:

24-48 hours

The COVID-19 mean

incubation period

(time from exposure

to the onset of

symptoms) is

estimated at 4 days.

About 98% of

infected persons

develop symptoms

within 12 days.

How long are people with COVID-19 contagious?

• Maintain physical distancing on campus• 6 feet between workstations/workers. • Develop maximum occupancy for areas• Make physical modifications (e.g. remove chairs)

• Enhance surface cleaning through regular maintenance and supplying employees with disinfecting supplies

• Supply and require face coverings (or PPE with indicated) to all persons on campus

• Place appropriate signage at entrances• Support hand sanitation • Implement no-touch options wherever possible

Facility Considerations

Instruction ConsiderationsClass size

Physical distancing

Seating charts, monitoring, and tracking

Protect medically vulnerable

Special considerations

Performance

Labs

Clinical experiences

Provide resources

Workforce ConsiderationsFormal education/training module COVID-19

General overview: Public health practices , Signs and symptoms, Transmission, Testing

Campus Specific Guidance: Policies and procedures, Campus health and safety resources, Use of PPE, Actions if sick

Continue virtual meetings

Provide PPE, cleaning and disinfectant products

Reconfigure work spaces to meet physical spacing guidelines

Stagger the return to work

Self assessment of temperature and symptoms

Stay home if sick

Consider medically vulnerable or >65 yo

Mental Health ConsiderationsIn-Person vs Telemental Health

▪ What is the best balance?

▪ When should that balance shift?

▪ Who should decide?

In- person

▪ Crisis Counseling

▪ Unable to Access Telemental Health

▪ Mental Health Provider Discretion

Innovative Solutions

▪ Online Workshops

▪ Online Drop-In and Let’s Talk Sessions

▪ Online Therapy (such as TAO) and Mindfulness Programs

▪ Online Covid-19 Mental Health Resources

• High risk of transmission in athletic settings due to frequent physical contact, potential for aerosolization during exercise, fomites

• Ensure department policies, procedures, and communications align with institutional, CDC, and public health guidelines and requirements

• Create an Athletics COVID-19 Action Team and Action Plan

• Assess the potential for COVID-19 transmission in each sport (e.g., individual vs. team sports; contact vs. non-contact sports). Consider a phased return to athletics participation based on potential risk of transmission in each sport.

Athletics Considerations

• Changes to pre-participation screening and evaluation of student athletes.

• Review adherence to NCAA and sports medicine consensus recommendations for transition/acclimatization to activity following extended inactivity periods.

• Certainly, testing will be a part of return to intercollegiate athletics (All questions have not yet been settled at time of publication).

• Physical distancing principles in athletics.

Athletics Considerations continued

• Thousands of students participate in club and intramural sports, fitness classes and other opportunities for physical activity.

• Positive effects of exercise on the immune system and many chronic diseases of higher risk groups for COVID-19 (including diabetes, obesity and heart disease).

• Positive impacts on psychological well-being of the exercising individual.

Recreation Services and Facilities, Including Club Sports and Intramurals

• Employ physical distancing measures and consider

options to limit the maximum number of people in the

facility with access control, use-by-appointment, etc.

• Consider starting or continuing to offer “virtual”

recreation classes.

• Provide custodial services, athletic trainers, personal

trainers and fitness instructors with guidelines for

appropriate techniques and PPE (as per CDC

guidelines) for cleaning and disinfecting common, non-

clinical spaces, including recreation venues and

equipment

Recreation Services and Facilities continued

AVOID ALL NONESSENTIAL TRAVEL

GLOBALLY!

International Travel Considerations

➢ Require appropriate insurance coverage including

➢ Adequate evacuation coverage.

➢ Coverage of pandemic-related causes and all planned activities.

➢ Mandate robust pretravel preparation

➢ Require pre-departure orientations well prior to travel.

➢ Attendance in Travel Health and Safety Classes is critical.

➢ Current, accurate information regarding destination, safety and health matters is essential.

➢ Consider requiring pre-travel individual health consultations or screenings.

➢ Supply thorough information re intra-travel communication, risks, emergency preparedness and procedures, insurance, intra-travel health and safety resources.

➢ Emphasize potential for abrupt travel changes, travel restrictions, issues returning home, COVID-19 outbreaks, current unknowns of international travel.

➢ Make sessions available virtually if possible.

➢ All requirements must be enforceable!

INTERNATIONAL TRAVEL: ESSENTIAL CONSIDERATIONS

Incoming / Returning International Travelers

➢ Multiple complex evolving considerations

➢Active involvement of your International Travel Committee

➢Timely, relevant, transparent communication

➢Communicate their intentions

➢Communicate current State, Local and IHE recommendations and requirements (14 day self-quarantine, symptom monitoring etc)

➢CDC Returning Traveler Guidelines

➢Mental, physical health, academic and social support

International Travel: Essential Considerations

Key Concepts/Take Homes▪ Maintain your incident command structure.

▪ Your best-laid plan will fail. What do you do now?

▪ No substitute for sound public health practices.

▪ Secure your supplies: PPE, cleaning and disinfectant products, hand sanitizer, soap.

▪ Plan for mass vaccinations now- needles, syringes, alcohol wipes, PPE.

▪ Keep your vulnerable populations away from campus as long as possible.

▪ Availability of an effective, safe, widely used vaccine is the definitive solution.

▪ Partner with health department, community health resources.

▪ Reach out to colleagues; look for best practices.

You are not alone!

Questions?

Dr. Jean Chin

Associate Clinical Professor of Medicine

Augusta University/University of GA

Chair, American College Health Association

Covid-19 Taskforce, Guidelines Committee

American College Health Association

Madeline Pumariega

Executive Vice President and Provost

Chair, reSTART reIMAGINE Taskforce

Tallahassee Community College

Student Success and Support Services

Dr. Sheri Rowland

Vice President for Student Affairs

Tallahassee Community College

Student Affairs Technology

• Eagle Q, Mongoose Texting, Zoom, Canvas, MyTCC App, New Student Orientation Workday App, Online Forms, Virtual Job Shadowing, Virtual TCC (website)

Services Transformed

• New Student Orientation and Advising Engagement

• Counseling and Case Management Services

• Student Life

Students Served

• 2,363 Orientation and Advising

• 2,303 accessed Virtual TCC

• 994 Case Management/496 Counseling

• 1,500 Virtual Dance Party

Looking Forward to Fall 2020…

Opportunities and Challenges

• O: Maintain virtual services along with on campus services• O: Expand hours of services • O: Orientations designed for varying student profiles • O: Continue to transform communication to students through texting and MyTCC

• C: Providing accommodated testing for students with disabilities• C: Remote learning can be difficult for students with certain disabilities• C: Managing staff to cover on-campus, virtual, and extended hours (and ensure

safety of vulnerable staff)• C: Providing services with PPE• C: How to conduct intercollegiate athletics under approved guidelines

Learning Commons Support

Dr. Nick Vick

Director, Learning Commons

Tallahassee Community College

STUDENT USAGE COMPARISON

February 2020

Live session with LC staff in the LC: 944 students for 2,507 conferences

SmarThinking: 644 students for 858 sessions 23 sessions with LC staff

April 2020

Live session with LC staff virtually: 207 students for 472 conferences

SmarThinking: 784 students for 1,047 sessions 160 sessions with LC staff

AFTER SPRING BREAK

STUDENT ACCESS

SmarThinking

EagleQ: Goboard, Zoom, phone

Online videos, resources, workshops, test reviews

Virtual Learning Commons

EMERGING TRENDS

C: Five point plan & personal follow-up strategy with students

A: Boot camps; Accessible academic support

R: Video library of resources, infographics, interactive activities, podcasts

E: Student focus groups

REOPENING RECOMMENDATIONS

Location Max Capacity

25% Capacity Number of staff

Number of students

LC151(Classroom)

53 13 2 11

LC156(Open space)

79 20 5 15

LC256(A&P room)

49 12 2 10

LC260(Open space)

79 20 5 15

LC251/252(Classroom)

53 13 2 11

Library Services Support

Stephen Banister

Director, Library Services

Tallahassee Community College

Library Services Support

Online Resources

• Online catalog

• AskALibrarian

• Full Text Library Databases

• Email

• Text

• Zoom

• OpenAthens

Hybrid Resources

• Curb Side Delivery of Materials

• No contact self-check out-of-print resources

• Easy return of materials at any college/university of public library.

• Near round-the-clock library services for TCC Students

Library Services Support

Electronic Resources-Usage Library Contacts-Stats

• LibGuides Total views, April 2020 = 18,838

• A to Z List Total visits, April 2020 = 11,299

• External Connections, April 2020 = 9,400

• Database usage, April 2020 = 52,467

• Number of phone contacts, April 2020 = 127 calls

• Number of E-mail contacts, April 2020 = 152 e-mails

• Number of online chats, April 2020 = 161 chats

• Number of library consultations, April 2020 = 67 consults

Targeted Discussion: Student Support and Success Protocols

Discussion 1:What additional student support

measures should be considered not previously mentioned in today’s

meeting?

Discussion 2: What additional resources for academic

success should be considered not previously mentioned in today’s meeting?

Discussion 3: What additional strategies should be

considered based upon the recommendations provided by Dr. Chin?

Meeting Four: Academic Continuity

Pre-Reads:• How the fall semester could play out at US Colleges,

Meredith Deliso, ABC News• Teaching and Learning insights (from IHE readers)• https://www.acenet.edu/Documents/Higher-Ed-

Questions-to-Ask-about-the-Fall.pdf, ACE Transition Report

Presentations: • American Council on Education and Office of

Institutional Effectiveness at TCC

GOALProvide

recommendations for an academic

continuity plan that ensures academic success and the

safety of students, faculty and staff.

TASKFORCE

Topics: 1. Fall Scenarios and Legalities2. Course offerings3. Class sizes with social distancing

protocols4. TCC Live and Hybrid sections

Thursday, May 21, 2020

1:30 pm - 4:00 pm

Special Guest Presenter:

Mushtaq GunjaVice President and Chief of Staff American Council on Education

Thank you!