This year will see the introduction of a big-bag free arena. The only bagspermitted into the arena will be those under the size of A4 paper. Day ticket holders can use the left luggage tent for larger items before they enter the arena. Searches at the gates are likely to take longer and so please be patient, and also avoid peak times.

Lost and stolen tickets can’t be replaced so please look after them as if they were cash.

Keep your tickets safe and secure whilst you are in the queuing lane at the festival gates. Whilst you are in the queue your ticket will be scanned by stewards. Please ensure that your tickets are removed from the envelope before before you reach the scanners to speed up your entry into the festival.Once scanned, keep a tight hold of your ticket until you exchange it for a wristband.

Tickets lost or stolen at any point prior to being exchanged for a wristband, including in the queue lanes, either before or after the ticket scan, cannot be replaced.

DAY TICKETS ARE STRICTLY NO READMISSION TO THE EVENT. If you leave the festival site you will not be permitted back in. 3 individual day tickets (Friday, Saturday and Sunday) do not equal one weekend ticket and cannot be swapped or upgraded to include camping. Day ticket holders need to enter the festival via the Green Day Gate. If you arrive by shuttle bus or boat, you should follow the signs to the Green Day Gate. Those arriving by car should park in our Green Car Park / King’s Meadow and catch the shuttle boat. The Green Day Gate opens at 09:30am on Friday, Saturday and Sunday. The arena opens at 11am. You may be subject to a search on entry and exit. Customers should expect queues at peak times. No refunds will be given for acts missed.

The campsites open at 8am on Thursday 24th August and close at 12pm on Monday 28th August. Got an Early Entry Pass? You can get into the campsites from 6pm on Wednesday 23rd August. Opening times are subject to health and safety inspections and we work hard to open gates on time, but please bear with us if there are any delays.

Customers are required to register with us in advance if they require use of the accessible facilities. Please visit the website and click on the Disabled Customers section of the info page for more information.

PRESENTS

WELCOME!

HAVE A GREAT WEEKEND!

FESTIVAL REPUBLIC INFORMATION LINE MONDAY TO FRIDAY, 10AM - 6PM)

020 7009 3001

WWW.READINGFESTIVAL.COM #RANDL17

There’s a large recycling initiative happening all around you over the weekend. Keep an eye out for empty cups and bottles as we will refund you 10p for each one you collect. There are recycling bins for cans and plastic bottles and compost bins for paper plates, wooden cutlery and food scraps. You’ll be given recycling bags when you arrive and when they are full you can take them to the recycling points in the campsites. You can also donate unwanted tents at the recycling points but we ask that you please take your tent home with you otherwise it will most likely end up in landfill if you leave it behind.For more information please visit readingfestival.com and click on the Green section.

A search will be conducted as a condition of entry to and exit from the event. Incidents of crime and disorder will be reported to the police. Entry to the premises will be refused to any person who has been convicted of an offence, appears to be drunk, is acting in a threatening manner, is violent, or is thought to be involved in the use/distribution of illegal substances or is breaching our terms and conditions.

CROWD SURFINGCrowd surfing is not allowed. If you crowd surf over the barrier, you will be put back onto Cow Lane, and made to walk back to the arena entrance the long way around.

CRIMERUN, HIDE, TELL - If you see anything that looks odd or out of place, please tell security as soon as you can. Keep your money, mobile devices and bank cards etc. safe. Ask the onsite police for one of our free phone /wallet pouches, they are waterproof and touch screen phones work inside them. If you lose anything check with our lost property / left luggage tent first to see if it has been handed in – we have about 3,000 items of lost property every year. Before you leave home make sure that you jot down your IMEI number. Lockers have a USB socket that you can use to recharge your phone. You will need to bring a USB

cable with you. Lockers are available to pre-book at readingfestival.com. Please read the Personal Safety section on the website, remain vigilant and keep an eye on your things and friends. Report any crime to a steward, security guard, your Campsite Zone Manager or a CAT member. A left luggage facility is also available in the campsite where festival goers can check in their luggage for the weekend.

FLARES, GAS CANNISTERS AND AEROSOLSFlares, smokebombs, gas cannisters or aerosols over 250ml are NOT permitted. Any found must be surrendered and will not be returned. You will be ejected from the festival if you are found with any. Being found in possession of a flare or firework at a music event is now a criminal offence. Anyone found in possession will be removed from site and could face up to 3 months in prision and / or a fine.

NITROUS OXIDE (N2O) AND LEGAL HIGHSThese are banned from the event due to their dangerous nature and you will be evicted if found with these.

DRUGS “LEGAL” OR ILLEGALDo not bring “legal”, illegal, herbal or psychoactive drugs to Reading Festival - you may be rejected at the gates for all types and handed to the police if found in possession. Taking “legal”, illegal, herbal and pyschoactive drugs is dangerous and can be fatal. There will be surrender bins at the entrance for you to dispose of anything that is not permitted.

CIGARETTES AND ALCOHOLThe over 18s tent is for all ticket holders and is located inside the village by Yellow Arena Entrance. We have a Challenge 21 policy and bar / cigarette kiosk staff will ask for proof of age / ID whenever the customer appears to be under 21.

Get one of our free ‘over 18s wristbands’ if you think you may be asked a lot but don’t want to carry ID. You will need photo ID to do this. Full details are on readingfestival.com.

WWW.READINGFESTIVAL.COM #RANDL17

®

IF POSSIBLE, PLEASE TRAVEL BY PUBLIC TRANSPORT OR ARRANGE A LIFT SHARE.

BY COACHOur official travel partner is Big Green Coach; they will be dropping you off on festival ground through a fast entry gate and are providing the largest coach network Reading Festival has ever seen.Book a day return coach or weekend return coach travel from up to 44 locations across the UK. Visit biggreencoach.co.uk/reading for more information. For accessible travel enquiries call 08443 245 666.

BY TRAINThe festival is just a 15 minute walk from Reading train station. When planning your journey, keep up to date with the latest news from National Rail Enquiries who will have information on tickets, train times and planned engineering works. Call them on 08457 48 49 50 or visit nationalrail.co.uk.

PLEASE NOTE THAT THE WATERLOO TO READING TRAIN SERVICE IS HEAVILY AFFECTED BY ENGINEERING WORKS OVER THE FESTIVAL WEEKEND.

On Friday 25 August to Monday 28 August 2017, there will be works at Waterloo Station and platforms 1-14 will be closed.More detailed information will be provided in due course but please keep this in mind and allow more time for your journey to the festival.

BY SHUTTLE BUSReading shuttle buses will take you from the train station to the festival and back for just £1 per journey. Follow the signs to find Reading shuttle bus stops. You can also purchase a combined bus and train ticket. Visit reading-buses.co.uk for more information.

CAMPERVANSIf you want to bring a campervan, you will need to comply with Festival Republic’s Campervan Terms and Conditions and ensure all occupants hold a valid weekend ticket. You can buy a campervan pass in advance for £75 and they are available from the Reading Festival website. Passes are also available on the gate at a higher price subject to availability.

CAR SHARINGIf you are travelling by car please car share to fill up any of your empty seats. Car sharing will help you save money by sharing the costs and reduce the amount of traffic on the roads, helping the environment. Visit www.reading.liftshare.com to find drivers offering spaces in their car or festival goers who need a lift.

PICK UP/DROP OFF POINTPlease do not drop off or pick up passengers near Richfield Avenue as you will be moved on. Parents or friends drop off / pick up is on Hills Meadow. Please do not drop off or pick up passengers from the White Car Park. The road system is one-way.Private hire vehicles drop off / pick up is the far end of Tessa Road. Hackney Carriages / black cabs drop off /pick up is on Tessa Road.

BY CAR Day ticket holders can only park in Green Car Park / Kings Meadow and catch the shuttle boat. All cars will need a car park pass to park. These can be booked in advance for £10 (or £20 on the gate subject to availability) from www.readingfestival.com/information/travel.

Directions will be printed on your pass. Follow the colour-coded signs to your designated car park. Please do not use your sat nav, as it won’t be programmed to account for one-way systems that we have set up for the festival weekend. Our routes have been planned with local residents and businesses in mind. By following your designated route you’ll allow them continue their daily lives without too much interruption – their support helps us to keep the event running each year!

A free shuttle boat service will run between the Green Car Park and the festival. There is a foot bridge between the White Car Park and the festival. Additional parking is available in Q-Park on Chatham Place and the NCP on Garrard St. Please check our website for more details.

If possible, please travel by public transport or arrange a lift share. Reading is in a town centre and traffic is busy when a large event is taking place.