welcome mba class of 2015. johnson technology services 203 sage hall (607) 255-6300 or ext. 5-6353...
TRANSCRIPT
![Page 1: WELCOME MBA Class of 2015. Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 johnsonhelpdesk@cornell.edu Todd Kreuger, IT Director](https://reader035.vdocuments.us/reader035/viewer/2022081512/5517627055034645368b47a6/html5/thumbnails/1.jpg)
WELCOME MBA Class of 2015
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Johnson Technology Services
203 Sage Hall(607) 255-6300 or Ext. [email protected]
Todd Kreuger, IT [email protected](607) 254-8657 or Ext. 4-8657 office(607) 229-2982 cell
Mike Leiter, Associate Director of Client [email protected](607) 255-6558 or Ext. 5-6558 office(570) 786-7232 cell
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Overview
• Johnson Technology Services and CIT Overview
• Your NetID• Email• Laptop Requirements• RedRover Wireless• Technology Services Portal
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Johnson Technology Services
• Objective: Our goal is to achieve excellence by partnering with customers to exceed expectations.
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Getting Assistance
Contact the Johnson Technology Services Help Desk if you are unable to address your issue with CIT or Johnson AV.
CIT Helpdesk
• NetPrint • Email Services• Blackboard• RedRover
Johnson Helpdesk
• Laptop Issues• Sage Hall Printing• Johnson Websites
Johnson AV
• Classroom issues• Breakout Room
Monitors• Video Conferencing• Borrowing Equipment
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Johnson Technology ServicesJohnson AV Johnson Help Desk CIT Help Desk
(607) 255-6353 – Ext. 5-6353 (607) 255-6300 – Ext. 5-6300 (607) 255-5500 – Ext. 5-5500
[email protected] 34 Sage Hall
[email protected] Sage Hall
8:00 – 4:30 M – FExtended hours TBD
8:00 – 4:30 M – F 8 am – 6 pm by phonePress 0 after hours if critical
Classroom issues Outlook Configuration RedRover Wireless
Breakout room monitor issues Sage Hall Printing NetPrint Software
Video Conferencing* Laptop issues
Borrowing equipment**- Video cameras- Sound system for event
“Johnson” in the URL – e.g., - johnson.cornell.edu- Jconnect.johnson….- Johnson.qualtrics.com- Johnson.campusgroups.com
“Cornell” in the URL – e.g., - Exchange.cornell.edu- Blackboard.cornell.edu- It.cornell.edu/netprint
• *Minimum 5 business days notice• **Minimum 1 business day notice
- Don’t know where to go
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What’s New?
• WebEx– Full-featured web meeting platform, including
voice, video, and screen sharing– https://custudent.webex.com/
• Classroom Upgrades – B8, B9, B5, 141– HD Compliant– Blu-Ray– HD Video Conferencing in B8 & B9– Lecture Capture in B8 & B9
• Office 365
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Johnson Helpdesk Support Services
• Expert diagnostics• Recommendations• Non-warranty-voiding troubleshooting and
repairs
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What is a NetID?• It’s a username• Identifies you at Cornell• Unique and only assigned to you
What is it used for?• Email Address [email protected]
([email protected])• Online Resources e.g. (Student Center, Blackboard,
Library Services etc)• Allows Secure access to your confidential Cornell
information (Grades, Bursar Account, etc)• Logging into Johnson’s public computers
Your Cornell NetID
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Using Email at Johnson
• Johnson currently uses Microsoft Office 365– Provides calendar sharing for collaboration– Allows booking of Breakout Rooms– Provides campus Address Book
• Using Cornell Cmail is not recommended
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Laptop Requirements - Antivirus
• Antivirus is required.
• If you already have antivirus installed on your computer, you do not need to make any changes.
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Laptop Requirements
• Macs are supported; however, restrictions include:– Excel for Mac does not have some features required
for Spreadsheet Modeling classes.– @Risk software is only compatible with Windows.
• Microsoft Office 2010/2013 or 2011 with Outlook is recommended. Any other software used for email may have limited support and functionality.
• Smart Phones are not required for the program.
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Laptop Requirements - NetPrint
• NetPrint software is required to print from your Laptop to a Cornell printer.
• A NetPrint account has been created for use of this service
http://it.cornell.edu/services/netprint/
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The NetPrint website
• List of printers• Add money
Sage Hall Printers:• Quickstations (Classroom Level)• Student Business Center (Rm. 239)• Library (1st floor)
http://it.cornell.edu/services/netprint/
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Public Computers at Johnson
• Quickstations– Classroom Level, near mailroom– For quick prints, email, editing documents
• Student Business Center– Room 239, next to student lounge– Quiet space for extended stay– Includes document scanner, color printer, fax
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Student Lounge
• Big screen TV, DVD player• Cell phone chargers• Laptop chargers
– Apple– Dell
• Please read and understand the posted usage disclaimer before using chargers.
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Connect to “RedRover” wireless and register
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Portal For Technology Serviceshttp://jconnect.johnson.cornell.edu
Offices > Technology Services > Student Support
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Join us for training to learn about:
• Booking breakout rooms• Using a Mac at Johnson• Creating and sharing calendars• Importing Campus Groups calendars• WebEx Audio/Video Collaboration tool• Other questions you may have
Please configure your E-mail before attending to get the most out of the training.
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Questions
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Technology Services HelpdeskLocated in Room 203
We’re Available to Assist you
Monday - Friday
8:00 AM - 4:30 PM607-255-6300