Welcome! Indiana State Personnel DepartmentHuman Resources Conference

April 30 and May 1, 2008Brown County Inn - Nashville, Indiana

SPD Leadership Academy

Lisa Tabor

Training Director

State Personnel Department

April 30-May 1, 2008

What makes employees feel engaged and appreciated?

• Fairness at work

• Care and concern

• Feelings of accomplishment

• Appreciation of ideas

• Trust in employees

*2007 Walker Employee Loyalty Report

Solution Enabling Activities

• Helping employees find solutions to problems

• Helping employees obtain needed information, resources and technology

• Breaking down projects into manageable parts

• Translating long-term goals into step-by-step plans

• Clearly communicating expectations

• Helping teams get started on new projects

Essential Competencies

Individual ContributorResponsibility: To personally contribute to the team

• Customer management• Personal time

management• Technical and job-specific

skills

Manager’s Responsibility: To enable the team to make a collective contribution to the organization

Employee development and managementDelegationGoal and agenda settingInterpersonal and emotional intelligenceMotivating and inspiringStrategic project management and execution

SPD Leadership Academy

Goal

To foster the leadership development of managers and supervisors through flexible and affordable programming.

Needs Assessment

• 3513 identified managers

• 2732 identified email addresses

• 1298 respondents

• Participants were provided 31 topics areas to rate with regard to the importance of each to their self development and the importance to their position.

Needs Assessment

Helping employees find solutions to problems Problem Solving 85.8 %

Helping employees obtain needed

information, resources, and technology

Coaching 83.5 %

Breaking down projects into manageable parts Project

Management

Strategic Planning

Creative Thinking

Delegating

75.3%

76.3%

84.4%

81.9%

Translating long-term goals into step-by-step

plans

Clearly communicating expectations Communication 83.7 %

Helping teams get started on new projects Leading Teams 78.9%

Needs Assessment

Delivery Preference

• Half-Day or All Day

• Tuesday, Wednesday, or Thursday

• Indy-metro, West Central, Northwest, Northeast and Southwest

• 68.4 % favored online training

SPD Leadership Academy• 3 Training Tracks

• Graduated Pricing Structure

• Blend of HR Administrative Responsibilities and Leadership Development courses

• Regional Delivery of Half-Day Sessions

SPD Leadership AcademySilver Gold Platinum

New Supervisors &

Emerging Leaders

Mid-Level Managers & Supervisors

Senior

&

Mid-Level Managers

FREE

Coming Summer 2008

$290*

Coming

Fall 2008

$628*

Coming

Winter 2008

*prices may change before final program implementation

SPD Leadership Academy

Curriculum Highlights

Silver Gold Platinum

• Performance

Management Basics

• Basic Coaching

• Communicating &

Listening

• Onboarding for

Managers

• Generations in the

Workplace

• Driving Cultural Change

• Project Planning

• Mentoring & Motivating

Employees

• 7 Habits of Highly

Effective People

• Problem Solving &

Decision Making

• DDI Performance

Courses

• 6 Thinking Hats

• Coaching for

Success

• Coaching for

Improvement

• Building Trust

What’s happening with training and development in 2008?

• Leadership Academy

• Online Sexual Harassment

• Revised Onboarding

• Regional Pre-Retirement

Questions?