welcome []€¦ · design + employee experience organizational design context design context design...

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WCWI, a community of connected employers who are transforming Wisconsin's workforce. www.wellnesscouncilwi.org WELCOME We’re glad you’re here! Katie Reiels, MS, Learning & Project Strategist w/ Featured Guest Hanlie Van Wyk, Culture Change Expert, Change Craft Consulting

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Page 1: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Lisa Grenfell, Member Engagement Manager

WCWI, a community of connected employers who are transforming

Wisconsin's workforce.www.wellnesscouncilwi.org

WELCOMEWe’re glad you’re here!

Katie Reiels, MS, Learning & Project Strategistw/ Featured Guest Hanlie Van Wyk, Culture Change Expert, Change Craft Consulting

Page 2: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,
Page 3: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

What does it take to work and get ahead at Your Organization – what sacrifices do your people make in service to their work?

Do they miss time with family and friends?

Are they on the road a lot?

Do they sacrifice personal relationships?

Are they stressed about finances?

Page 4: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

One thing that might be possible when your people are healthy, happy + secure?

Page 5: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

HEALTH HAPPINESS SECURITY

Move

Nourish

Restore

Savor

Focus

Foster

Protect

Manage

Save

Habit Research Collections

Page 6: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Change Management + Transformation

Human Centered Design +

Employee Experience

Organizational Design

Context Design

Context Design is a holistic, habit-driven approach to organizational design and employee experience

Page 7: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

SelfSocialSpacesSystems

Using Context Design as a framework, we go to work in redesigning 4 contexts: systems, spaces, social

and self.

Page 8: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

CapabilityConfidence + Competence

MotivationCompulsion to Act

BarriersStatic Impediments to Action

TemptationsActive Distractions from Action

+ +-

APPLY THE FORMULA FOR BEHAVIOUR ADOPTION

Page 9: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

CHANGECOMPASSSCORECARD

6 3 8 8

1 9 4 4

6 3 8 7

1 4 6 3

Grow Capability

Inspire Motivation

Overcome Barriers

Resist Temptation

Self Social Spaces Systems

WELLNESS CULTURE SCORECARD

Page 10: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Questions you might ask:

Page 11: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Become a Change Agent

11

Page 12: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

What is a Change Agent?– Connectors– Motivators– Helpers– Advisors – Pioneers

Champions do not need to be….

the most fita particular skill /knowledgea networker /salesperson

Perfection is not required at any point

Extra administrative tasks are not the goal with Champions- however you will be asked to get involved in other ways

Page 13: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Redefine the “corporate hero.”• Discontinue targeting people in poor wellbeing.

• Instead, work to improve EVERYONE’s wellbeing.

• Make it safe and admirable to be seen being healthy & happy.

Page 14: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

How does it work?

10%

20%

60%

ANDREW

BRAD

CRAIG

DAVE

Page 15: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Master Change Agent

Super Change Agent

Change Agent

Peers

Page 16: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

WHY…

Everything that matters in business comes from the right actions, taken over and over again.

Page 17: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

17

You need six months!

0

0.2

0.4

0.6

0.8

1-3 months 4-6 months 6+ months

Effe

ct si

ze

Cognitive function improves with sustained activity

Page 18: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

HOW BEHAVIOR IS CHANGED?Select the Appropriate Influence Methods

Page 19: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

How you might deliver this work for your organization

Page 20: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

What does a Change Agent do?

• Have a desire to help others and see them succeed

• Role Models• Lead by example• Share your stories/success• Practice healthy habits• Voluntary • Understand/willing to learn

wellness theory

Page 21: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

A Day in the Life…

Talk to others about your latest workoutShare a new healthy recipe you made this weekendAsk others what they plan to do for their workout today and/or ask them to join youShare your stories/experiencesEncourage others to try something newBe enthusiastic and have fun!

Page 22: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Think about your purpose.

If you are successful in achieving your purpose, what does the world look like?

Example: Kimpton (paraphrased): Every guest, every day, has an awesome home-away-from-home experience and we fill every bed, every night as a result.

Your purpose for success.

Exercise:• Describe how the world of work is different as a result of achieving this purpose.

Page 23: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Grow Capability

Inspire Motivation

Overcome Barriers

Resist Temptation

Self Social Spaces Systems

Assess your organization’s ability to harness the Powers within each of the Contexts.

https://changecraft.consulting/company-change-readiness-16q-assessment/

Page 24: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

Grow Capability

Inspire Motivation

Overcome Barriers

Resist Temptation

Self Social Spaces Systems

Recruit other Change Agents

Page 25: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

BRATLABFour Powers

DB

CB

Grow Capability

Inspire Motivation

Overcome Barriers

Resist Temptation

Self Social Spaces Systems

Page 26: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

BRATLABFour Powers

12% 22% 5% 9%

15% 5% 6% 6%

2% 3% 2% 2%

8% 2% 2% 2%

Grow Capability

Inspire Motivation

Overcome Barriers

Resist Temptation

Self Social Spaces Systems

Page 27: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,

“The 11th Habit describes the extraordinary power of human habits to create a difficult-to-copy competitive advantage for companies. Employees who take care of themselves have the capacity and energy to be high-performance employees.”

Page 28: WELCOME []€¦ · Design + Employee Experience Organizational Design Context Design Context Design is a holistic, habit-driven approach ... (paraphrased): Every guest, every day,