welcome at the ymca - shu blogs and customers being one of the most important.that ... long may the...

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Welcome FACILITIES DIRECTORATE ISSUE SIXTEEN SPRING/SUMMER 2001 to your Spring/Summer edition of FD News. After last month’s mammoth edition we’ve tried to keep this month’s a bit shorter, but it wasn’t easy as there has been so much going on in FD. In this issue you’ll see a review of the Comic Relief efforts and Environment Week, an insight into the purchase of the YMCA and a spotlight on Collegiate Catering Team as well as plenty of other regular features and interesting stories. There’s also the chance to win yourself plenty of chocolate and sweets in our FD Quiz. Your editorial team remains the same with Gill Chapman, Gill Redfearn and Rachel Kirkwood working with Claire Johnson who has now become Claire Hamilton (see inside for details). Remember you can send any feedback, stories or letters for FD News to [email protected] or [email protected] or call extensions 2073 or 5339. One of the most exciting recent developments for the University is the recent purchase of the former YMCA buildings on Broomhall Road, adjacent to Woodville Hall of Residence at Collegiate Campus. Conference business and health and fitness were well-established at the site and are gradually being merged with SHU’s Sport & Recreation and Conference 21. Sports facilities include the Body & Soul Health and Fitness Studio and a sports hall. The Shaftesbury Conference Centre has five meetings rooms of various sizes, offering year-round facilities. In addition the purchase includes a large accommodation block , which will finally be vacated by the YMCA at the end of August. The weeks surrounding the changeover were filled with activity for both FD and YMCA staff alike. A small group from FD co-ordinated this work, making sure that everything went as smoothly as possible. Mark Swales, Head of Business and Services Operations for FD, was heavily involved in the takeover and describes what was involved; ‘The traditional FD services including security, cleaning, mail, telecomms, catering, maintenance, and repair had to be in place for the first day of operations on 30 March. An office was set up for us to use immediately, and dozens of checklists flew backwards and forwards. Lots of things were straightforward, just like when you buy or rent a new home. Meter readings, keys, telephones, when is the rubbish collected? who’s hidden the teabags? And just like an ordinary move, a few things went wrong, or were forgotten, but were fixed as soon as possible. There were other responsibilities that we had to consider – the health and safety of Continued on page 2 The YMCA Buildings on Broomhall Road At the YMCA Copy deadline for next issue is Friday 27 July Left to right: Anthony Barker, Melvyn Jeffries and Fraser Johnson

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WelcomeFACILITIES DIRECTORATE ISSUE SIXTEEN SPRING/SUMMER 2001

to your Spring/Summer edition of FDNews. After last month’s mammothedition we’ve tried to keep thismonth’s a bit shorter, but it wasn’teasy as there has been so much goingon in FD. In this issue you’ll see areview of the Comic Relief efforts andEnvironment Week, an insight into thepurchase of the YMCA and a spotlighton Collegiate Catering Team as well asplenty of other regular features andinteresting stories. There’s also thechance to win yourself plenty ofchocolate and sweets in our FD Quiz.

Your editorial team remains the samewith Gill Chapman, Gill Redfearn andRachel Kirkwood working with ClaireJohnson who has now become ClaireHamilton (see inside for details).Remember you can send any feedback,stories or letters for FD News [email protected] [email protected] or callextensions 2073 or 5339.

One of the most excitingrecent developments forthe University is the recentpurchase of the formerYMCA buildings onBroomhall Road, adjacentto Woodville Hall ofResidence at CollegiateCampus.Conference business and health and fitnesswere well-established at the site and aregradually being merged with SHU’s Sport& Recreation and Conference 21. Sportsfacilities include the Body & Soul Healthand Fitness Studio and a sports hall. TheShaftesbury Conference Centre has fivemeetings rooms of various sizes, offeringyear-round facilities. In addition thepurchase includes a large accommodationblock , which will finally be vacated by theYMCA at the end of August.

The weeks surrounding the changeoverwere filled with activity for both FD andYMCA staff alike. A small group from FDco-ordinated this work, making sure that

everything went assmoothly as

possible.

Mark Swales, Head of Business andServices Operations for FD, was heavilyinvolved in the takeover and describeswhat was involved;

‘The traditional FD services includingsecurity, cleaning, mail, telecomms,catering, maintenance, and repair had tobe in place for the first day of operationson 30 March. An office was set up for usto use immediately, and dozens ofchecklists flew backwards and forwards.

Lots of things were straightforward, justlike when you buy or rent a new home.Meter readings, keys, telephones, when isthe rubbish collected? who’s hidden theteabags? And just like an ordinary move, afew things went wrong, or were forgotten,but were fixed as soon as possible.

There were other responsibilities that wehad to consider – the health and safety of

Continued on page 2

The YMCA Buildings on Broomhall Road

At the YMCA

Copy deadline for next issue is

Friday 27 July

Left to right: Anthony Barker, Melvyn Jeffries and Fraser Johnson

2

staff and customers being one of the most important. Thatbrought a whole range of work, including PAT testing of all theelectrical equipment, checking fire exits and evacuation routes,risk assessments – all the things that are checked regularly, maybejust once a year, had to be done all at once.

We had to be able to hit the ground running, so that customerswould not see any changes to their normal level of service. Insome cases this meant keeping on existing external contracts. Forothers, SHU staff worked alongside their YMCA counterparts, ormet with them during the run-up.

But the majority of work onsite is still being done by members of

the original YMCA staff, who have transferred to FD. Everyonehas had an induction, most within the first week. Line managershave been appointed, and by the time you read this the firstTeamTalk cascade should have been completed. Training needsare being identified, and slowly but surely they are becomingmembers of the FD family."

The process of fully merging the site into FD and SHU will take along time, at least a year. It hasn’t even got a name yet! (butsuggestions are currently under consideration by the Vice-Chancellor). However, overall the purchase of the YMCA is anextremely exciting development, which should help FD bring inmore commercial business for the University.

Teamtalk Please note that Core Brief 2001/2002 willbe delivered on the following Tuesdays

2001 2002

19 June 22 January

24 July 19 February

21 August 19 March

25 September 30 April

23 October 21 May

4 December 18 June

23 July

Please check your diaries as some minoradjustments have been made toaccommodate the timing of theUniversity’s Inbrief.

Academic CalendarUndergraduate teaching finishes on Friday18 May 2001. The new teaching year startson Monday 24 September. Enrolment andinduction is during the week of 17September.

Design Degree ShowFinal year degree students’ work will beexhibited at City Campus from 4 to 10June and at Psalter Lane Campus from 9to 15 June.

Board of GovernorsThe Board of Governors next meets on 17July

University General Open Day10 June, 10.00 am – 3.30 pm, CityCampus and Collegiate Campus

Bank HolidayAutumn Bank Holiday 27-28 August.

Songs of Praise?By Marie May

Does FD really know whata godsend some of ourinternal partners are?It occurred to me that there is no realplatform to acknowledge, appreciate andthank some of the key sections in theUniversity with whom we have a goodworking relationship. We are lucky here inaccommodation in that we have manycollaborators, but recently one has stoodout even more than usual.

Residential Services staff in the Centre andon site, particularly over the last year, havehad some pretty difficult situations to dealwith.

Each time the Chaplaincy has been there,providing their expert help, advice andguidance. Their service is always on call,never ask about whether they are going toget paid before they agree to come out andnever complain about the horrendousproblems that they sort out Universitywide.

In one week alone, the AccommodationCentre and Chaplaincy worked togethersorting out two students verging on selfdestruction, another who was pregnant andabandoned by her family and the benefitssystem, umpteen aggressive situations inthe private sector where straight-jacketsand restraining orders were mentioned alot, and represented another in court.Inbetween this Chaplaincy also had to dealwith the death of a member of staff atSHU.

Their service is key to our training plansfor the support of our students throughSenior Resident Students, induction forwardens and in enabling others through

training (such as the sessions forpartnership landlords in the private sectorand the mandatory training for all firstyear students entering into halls). Thispastoral care network is a big part of therescue package for some students whostruggle when away from home for the firsttime in a strange environment and it isoften key to their retention. They alsoprovide counselling sessions for studentsand staff as well as advice on the differentreligious needs and festivals of the diverserange of students, particularly foreignstudents.

In addition they provide very practicalsupport and it’s not unknown for them tofind hardship funds from thin air fordesperate students and all kinds of articles,such as baby clothes, begged and borrowedfrom church organisations. They have evenmade shopping trips for basics such asfood for students. Oh, and don’t forgetthat they are the ones that usually do mostof the hospital visits to students who haveto go in there during their stay here. Theyproduce all this as if by magic without everramming religion at us (although thewords ‘Oh God!’ are often heard whenwe’re all working together)

So a big THANK YOU to Sandra Howesand her team. Long may the relationshipreign (but I hope we do not need to callyou too often next year!).

Dates for your Diary

Continued from page 1

3

By Claire Hamilton

Comic Relief started early in FD, whenSport Hallam staff took on the rest of FDin the rowing challenge in February, butthis was just the warm up! On and aroundthe day itself there were loads ofactivities going on which involvedpractically every section of FD.

One of the ideas was to run anFD cyclethon which would seean exercise bike, provided bySport Hallam, being ridden for10 hours non stop withdifferent riders doing fifteen minute stints.

The day began at 6am when a team ofdomestic assistants led by Janet Pawley andMary Turner began the bike ride in theAtrium. They clocked up some impressivetimes and were working up a sweat whenmost of the University was still asleep. AtCollegiate the bike ride started slightlylater, but still had FD pedalling like mad(particularly the Sport Hallam staff).Throughout the day the bike was riddenby staff in a huge variety of areas;Portering, Catering, Cleaning, Conference21, Sport Hallam, Facilities Management,Environment, IT, Marketing, BusinessPlanning, Administration, Training,Management Services – the list goes onand on. As if pedalling in public wasn’tembarrassing enough several people choseto wear fancy dress too; tutus, tiaras, pantsoutside their clothes, sexy aprons andpantaloons, the more outrageous the betterit seemed, everyone really got into thespirit of the day. By 4pm FD had ridden acombined total over close to 100 miles, theequivalent of a trip to Newcastle!!!

Director of FD, Alex Pettifer, joined Lizand Michelle at Owen Building receptionto experience handling customer enquiries.Anyone who came to the desk with aquestion to be answered was encouraged tobuy a Comic Relief Cookbook.

A raffle was run by Procurement in whichall the prizes were red in honour of ComicRelief plus a fantastic cake baked byAmanda Tolson. Accommodation raffledoff a huge hamper which proved verypopular and was won by VictorMottershaw, a former FD staff member.

Security sold off useful lostproperty such as calculators andumbrellas. There was also theopportunity to have your phonecleaned by switchboard for just50p – very reasonable.

The FD Cookbook was atribute to the teamwork of Fran

Dowd and the Print Unit who produced itin super quick time and then rustled up are-print to meet the massive demand(Jamie Oliver move over).

Comic Relief donuts were sold at cateringoutlets, and a worrying amount were sold -our customers’ teeth are far too sweet!

The Quiz Night hosted by Dave Furnissand Sue Cummings saw more than adozen teams compete to see who knew themost about music, soap operas and generalknowledge. Held in the newly re-furbishedForgers Bar with tempting offers on thedrinks, it was a close fought contest withteams from right across FD battling it out.The catering team made up of HelenTipple, Duncan Storey, Richard McGloinand Nicola Manton took first place, but

everyone really wanted the booby prize,won by Sport Hallam, which

consisted of bright red pantscarrying on this year’s ComicRelief theme of Saying Pants toPoverty. The night was sosuccessful another quiz is plannedfor December.

Another event was the FD dartstournament, which brought out thecompetitive edge in a few individualsand resulted in some very, very longgames when it came to finishing on adouble! In the end the tense final wasbetween Roger Nunn and DaveHolland with Dave being the eventualEric Bristow of FD, although he’ll haveto sink a few more pints to get theproper darts player physique!

Here’s some approximate figures of theamounts raised from various activitieswhich gave a total of well over £2,000;

£200 donut sales

£200 rowing competition

£200 Accommodation’s raffle

£50 darts competition

£200 the sale of cookbooks

£70 Quiz

£50 Procurement’s raffle

£40 from Security’s lostproperty sale

£30 Switchboard’s phonecleaning operation

£1,200 + Cyclethon

I don’t know about Comic Relief, but afterall that activity I think we were relievedwhen it was all over and we could bank thehard earned cash - it was so heavy thatseveral journeys had to be made to thebank!

The Comic Relief effort nationally raisedmore money than ever this year and FDcan be proud that it pulled together toraise so much cash for such a worthycause.

Comic Relief - FD says ‘Pants to Poverty’

FD Quiz night

Students giving generously

Pedalling in public!

4

Ode to the SpellChecker!Eye halve a spelling chequer

It came with my pea sea

It plainly marques four my revue

Miss steaks eye kin knot sea.

Eye strike a key and type a word

And weight four it two say

Weather eye am wrong oar write

It shows me strait a weigh.

As soon as a mist ache is maid

It nose bee fore two long

And eye can put the error rite

Its rare lea ever wrong.

Eye have run this poem threw it

I am shore your pleased two no

Its letter perfect owl the weigh

My chequer tolled me sew.

RING TUNE OR

PERSONALITY TUNE?By Denise Nelson

Its amazing, the funny stories you hear regarding mobilephones and lets face it, almost everyone has got themthese days.I think I have started to work out why it is that people put such funny ring tones on theirphones and recently with the types of mobiles available, there are numerous web pagesthat offer this facility providing you have a model of mobile which is able to accept acomposed tune.

After hearing another rendition of ‘007’ buzzing around the office, I did a survey of thering tones of staff in Unit 4 and wasn’t really surprised to hear my first response – areyou surprised that Trevor Fox used to have the Entertainer and now has Barbie girl, orthat Dave Livingstone has had 007in the past and switched to the Adams family …. No,neither am I!!

Once I had got on my trails, I had come to the conclusion that people choose the ringtones that suit their personality – David Holland (Project Manager) – Scooby Doo …probably because he resembles Scooby’s mate Shaggy……. Ian Heath (Project Manager),Simpsons … Bart or Homer Ian??, Brian Badger (Project Manager), Jingle Bells …creature of habit or optimistic?? Lee Greaves (Telephone Engineer) … MissionImpossible – well yes, I have got to agree with that one. Andrew Ridge has had rather atesting time trying to reload Orient to his mobile, he’s had to be satisfied with his versionof Orient II until its sorted – be patient Andrew!! Neil Cameron (Head of EstatesOperations) has William Tell (loaded by his daughter!!) when all he really wants is ‘ringring’. Dave Furniss is always asked if he’s carrying ammunition, is this because he hasAxle F (from Beverley Hills Cop) on his mobile ????? Would you be surprised if I toldyou my own mobile carries the tune Deeper Shade of Blue by Steps.. .. probably becauseI have always fancied being a member of a teeny pop band……….. dream on Denise!

The most sensible of the crew I would say is the Maintenance Section (Mervyn Knutton,Paul Browse, John Senior and Richard Barker) – plain ‘Ring Ring’ is the tone they haveon their phones – this would suggest that they are a no frills, get on with the job team ….or they find it too embarrassing when their phone rings in the pub!!

By Juliet Ramsden

The start of April proved to be a moving experience for some ofus at City Campus. A major office re-organisation took placebetween Units 4 and 8 of the Science Park, which was the resultof months of planning and debate. The aim was to group sectionsof staff together and create more space in Unit 4 and the projectproved to be a successful collaboration across the Directorate.

Jamie Wilson carried out the original designs and consultation andwhen he left, this role was taken over by Andrew Ridge.

With the layouts finally agreed it was all steam ahead. For thoseon the move, there followed a mad week of packing, archiving anddisposing of years of accumulated paperwork. Everyone pulledtogether and by the evening of 6 April every one was packed andready to go (even Roger Thrush who left packing until the bitterend!). At 4:00 p.m., John Soule, Neil Barstow, Phil Walton andMartin Hazelhurst rushed in with power drills poised to dismantledesks and fit together an elaborate new desk layout for theMaintenance team dreamt up by Richard ‘Perseverance’ Barker.

Saturday 7 April dawned and it fell upon our City Porters to putthe plan to the test! Gillian Swallow and I discovered there aretwo 6 o’clocks on a Saturday, and arrived bleary eyed at 7 (ish) tofind the Porters already hard at work. A few tweaks, groans,strange smells and hours later, and with a lot of effort the movewas complete and very nearly to plan.

On Monday a few readjustments were carried out. John Helmseemed to have a monitor permanently attached to his chest as hevaliantly set about re-connecting PCs and printers. Lee Greavesand Sharon Horton nobly ran around, pulling cables and crawlingunder desks to set up the telephones. People unpacked andcleaned their desks and worked very hard to get back up andrunning in minimum time.

Many thanks go to the City Porters, Maintenance, Cleaners, CIS,Telecommunications and of course for the cooperation ofeveryone who moved.

Note: Facilities Planning are now based in Unit 8 andProcurement are all together in Unit 4. Sue Collett is now basedin Unit 8, the rest of the Conference 21 team remain in theStoddart Building. Everyone else moved within his or her ownUnit.

A Moving Experience

5

Remember the 70’s? A hugely successful and enjoyable ‘70’s night’ was held in theNelson Mandela Building on the 10 March, organised byBarbara France, Michelle France and Sharon Beresford inCatering Services. The evening raised £2,360 for Breast CancerResearch and the cheque was presented to Professor M Reed ofthe Royal Hallamshire Hospital. Barbara planned the event afterseeing her two sisters-in-law, Sharon and Michelle, battle againstthe disease. The girls would like to say a big thank you to familyand friends and all who donated prizes and attended the event.

Alan Martin whoworks as adomesticassistant atPsalter Lane ranthe full SheffieldMarathon in aidof McMillanCancer Researchand this is hispersonal accountof the race.‘This was my first evermarathon, the firstorganised race I’ve evertaken part in and I wasfeeling tense and excited by the time I got to Don Valley Stadium.

As I walked down to the track there was no-one to tell me whereto stand, so I asked another runner. He, like me was looking tofinish in under four hours and advised me not to start too farback or I would be stuck behind a lot of slow runners, so I stayedwhere I was and shortly after that we were off.

I had decided well in advance that I would take the first half ofthe race steadily, then gradually build up speed in the second half.That strategy went out the window though, with such a massivebunch of people grouped together I had to start off walking. Iquickly became bored and wanted to overtake people. There wasno room at first, but as other people managed to overtake itencouraged me to do the same.

After couple of miles, after overtaking a few times, my shinsstarted to ache. It dawned on me that I was going too fast and Itold myself to slow down and keep my position. It graduallybecame easier, so I continued to overtake steadily.

I finished the first half of the course considerably faster thanplanned but was still feeling fresh. I sensed some fatigue towardsthe end of the first half, but put it down to nerves. At the end ofthe first half of the race the half marathon runners had to go oneway and the full marathon runners another, I wanted to take thefull marathon route and I did.

In the second half I relaxed again, but about four miles later Istarted to feel the strain and was angry at myself for not stickingto my race plan. The runners were few and far between now, but Ihad no thoughts of overtaking, it was a matter of keeping a steadypace and holding it all together. By the twenty-mile ‘pressure’point I was struggling even more and noticed quite a few runnershad started walking. I wasn’t going to join their club though, Iwas here to run. I had trained hard for this and I thought of allthe money I was going to raise for charity; nothing was going tostop me. Every stride was harder and harder, but I kept up thesame steady pace and reached the finish line in three hours and29 minutes. Considerably better than I expected and a realachievement.’

The Sheffield Marathon- A Personal Account

From left to right: Michelle France, Barbara France and Sharon Beresford

Alan Martin in his running gear

Finance ManualThe FD Finance Manual will be re-issuedin the next week or two. The first partgives an overview of Finance in theDirectorate and the procedures we use.The second part includes the training modules we developed acouple of years ago updated to include the latest changes. We liketo go through these in a small training session.

The Finance manual is lodged in every department of FD in abright yellow folder. Ask to see yours.

By the way, our financial year end approaches and, as always, weask if any staff would like training and discussion in year-endprocedures. It helps because we all forget what happens from yearto year. This applies to any other aspect of finance, of course,particularly for new members of staff.

Have a look through the manual and see what you’d like to knowabout. It’s all friendly and informal. Contact Paul Clark on 2146.

And now for a juicy bit...Have you tried the orange juice at the Cutting Edge? Each£1.00 glass has the juice of four Valencia oranges, freshlysqueezed in front of your eyes. With over 25,000 orangessqueezed since January, it’s proving a real best seller!

6

By Gill Redfearn

One of the many activities to take place onComic Relief Friday was a ‘Back to theFloor’ initiative b FD managers.

AT CITY CAMPUS

Reception

Firstly, Alex Pettifer, bringing PhilipSevers, the new Director of Finance, alongwith him for the ride, spent an hour onReception at City Campus, workingalongside Liz Watson and MichelleFitzsimmons dealing with counter and

telephone enquiries. They stuffedprospectuses into envelopes and found outfor themselves what cramped conditionsthe staff have to work in at the moment.

The staff found it a useful opportunity totalk to the Director for an hour and Alexfound it amazing to see just how manydifferent enquiries they were called on todeal with and the range of informationthey needed to know.

Portering

Sue Cummings had a different day too.She was collected at 7.15 am from theScience Park car park by the van driverfrom City Campus and taken round withtwo of the porters to collect the earlymorning rubbish from the entrances of allthe different buildings. Sue was surprisedhow much there was to collect and howlittle time they had to do it in.

Sue said ‘It was good to be out and aboutwith the men on their rounds and to talkto them direct. They were very honest withme!’ We’re not sure what she meant by thatremark, but Gary Horton said ‘We’d haveher back any time. She seemed to enjoyherself!’

AT COLLEGIATE CAMPUS

Gardening

Neil Cameron and Roger Nunn bothvisited Collegiate Campus for the morning.

Neil spent his time with the gardeners andtradesmen and Roger with the cleaners.They both spent a lot of time listening towhat the staff had to say about theirworking conditions and what it was like tobe ‘on the front line’.

Nigel Thurlow said, ’My gardeners werereally heartened by Neil’s visit. It has liftedtheir confidence that things will get doneand it did a lot for staff morale. Thegardening team have now got a newtractor, thanks to Neil’s support, and it ismaking an enormous difference to theirgrounds maintenance work.

Neil would like to put on record histhanks, and those of FDMG and theUniversity, to the gardeners for thetremendous work they are doing re-landscaping parts of the CollegiateCampus which were badly damaged duringall the building works. The buildingrefurbishment isn’t over yet, so there willbe more hard digging and replanting to do!

‘We are looking at a number of ways ofimproving the environment at Collegiate,’said Neil. ‘One of these is applying for‘Green Flag’ status which is awarded toopen parks with access to the generalpublic and which meet certainenvironmental standards. So far, onlyLocal Authorities have been granted thisstatus, so we would be the first Universityif we get it.’

Back to the Floor

Philip Severs and Alex Pettifer on Reception

by Marie May

Cares of South Yorkshire is an externalorganisation whose objectives includecreating an effective bridge betweenpeople and organisations wishing to givetime or other resources in a structuredway to support the communities of SouthYorkshire. It will help organisations realisethe potential of its people and make apositive impact on the local community.

The most tangible and visual examples of their work to date hasbeen initiatives such as Brighten up Brightside where a ChallengeAnika type action day style event brought 190 volunteers from 42different businesses from all over South Yorkshire, working withthe local authority and the community to restore pride to aSheffield suburb. Other projects include help with readingschemes in our local schools, refurbishment of community centresand decorating classrooms for autistic children.

SHU is already involved in a formal way through Business in theCommunity of which it is a key partner in supporting the Caresorganisation and an informal way through some of our staffalready involved in ongoing projects. It is intended that all staffand students will have the opportunity to take part on a voluntarybasis, in projects which affect everyone - dealing with issues suchas unemployment, poverty and deprivation. Information aboutCares, the projects and how to become involved are beingadvertised and circulated to everyone in FD.

‘CARES’ of South Yorkshire

7

Multicultural Day

Neil and Nigel are both delighted thatthere is so much investment being put intothe estate at Collegiate and expect theUniversity and our staff and students tobenefit greatly from all the hard work.

Maintenance

During his visit, Neil also had a tour of thesite with Martin Hazelhurst and NeilBarstow, the maintenance supervisors.They explained some of the practicaldifficulties of maintaining the site,particularly the residences - repairing andreplacing damage caused by students,sometimes accidental and sometimesdeliberate. Also the problems encounteredwhen maintenance staff attended call-outs.

Neil was quizzed about what is happeningto Psalter Lane and about the YMCA site.He was told about some of the problemswith the Concept fault reporting system.Getting direct feedback from the peoplewho actually do the job is an importantway of ensuring that the Division is well-managed.

Cleaning

As for Roger, well he was taken round theresidences and some of the teachingbuildings by the service supervisors, ChrisKemp and Sylvia Davis and shown justwhat it’s like to be a cleaner. He inspectedthe condition of the showers and toilets inWoodville Hall – bit of a shock there! He

too saw the damage to property that Neilwas shown.

Our cleaners are key people who noticeand report problems and faults. Theysometimes don’t get to hear back frommaintenance what’s being done aboutrepairs and they find this frustrating. Italso makes their job harder – imaginedusting round flaky paint or mopping tornfloor covering day after day.

Roger said, ‘I am really grateful to Chrisand Sylvia for making the time to take meround and introduce me to staff. It isimportant that we do go ‘back to the floor’every so often to remind us what it’s likeevery day, dealing with the problems.Sometimes, managers forget that arelatively minor irritation can turn into amajor problem if it’s not dealt with asquickly as possible.’

Roger was also surprised at the tales thecleaners told him about some of ourstudents’ behaviour. ‘They felt verystrongly that the financial penalties are toosmall to stop the pranks,’ Roger said. ‘Ourcleaners treat our buildings as if they weretheir own home and they like to see veryhigh standards kept up.’

Chris said that everyone had enjoyedRoger’s visit and found it nice to be able totalk directly to him.

Mark Swales was the only member of

FDMG who wasn’t able to take part onthat day. They have a special problemwaiting for Mark, I’m told. It’s somethingto do with leaflets and litter!

Litter

Talking of litter, Neil is now arranging todo an early Monday morning stint ‘litter-picking’ around City Campus some timesoon. Anyone who either comes upHoward Street from the bus or trainstation, or through the Science Car Park,will know that the debris from the weekendaround the area is not a very pleasantsight! Neil has promised to tell us all aboutit.

So, all in all, the exercise seems to havebeen a very positive experience for allinvolved. It is just one of the self-development opportunities for managerswithin FD and I hope many more will taketo ‘managing by walking about’ in thefuture. The business benefits too because‘things happen’, usually more quickly thanthey otherwise might. And, mostimportantly, staff feel that someone istaking an interest in their work and thatwhat they do every day is really valued.

By Richard McGloin

Catering for the ever changing foodrequirements of students as well as dealingwith some of the cultural issues that thediverse make-up of the student populationcreates has long been an importantobjective to Catering Services. There haveover the past two years been severalinitiatives to try and introduce new dishesinto the day-to-day service to meet theseneeds. These initiatives have been aimed atproviding food that appeals to people withdistinct dietary requirements. These fooditems, many prepared to traditionalrecipes, using authentic ingredients(including Halal meat) were also intendedto attract interest from other customergroups such as staff who may wish to trythese new dishes as a change to their usualdaily dietary routine.

March this year saw a meeting at theUniversity of the Multi Faith Chaplaincy.This group is made up of religious leadersfrom all over Sheffield representing manyreligious denominations. The aim is towork closely with the University’s ownchaplaincy in supporting the needs ofstudents during their stay at HallamUniversity. This meeting was seen as agood opportunity to try out some of ournew recipes and menu ideas on peoplewho we felt could give us their experiencedfeedback from knowledge of these dishes.Customers using the Heartspace Café werealso encouraged to try some of the newdishes at the same time. On the day, lunchwas provided for our VIP guests andseveral other senior managers within theUniversity.

The menu included an authentic LambVindaloo (very hot) as well as several newvegetarian dishes including Lentil Dahl.

Feedback from the day has been verypositive and a great deal was learnt fromthe exercise. Our visitors certainly enjoyedthe food provided on the day. It will alwaysbe difficult to exactly replicate dishes fromdifferent cultures as recipes andproduction methods vary so much. I thinkCatering Services need to offer a wideselection of dishes to meet the diversetastes of all our students. The day was auseful public relations exercise in showingpeople we are committed to providing agood quality selection of food in all ourunits. These and other new recipes will bedeveloped further and will form anincreasingly large part of our menuplanning in the future. In particular thedevelopment of a new sandwich rangewhich should appeal to more ethnicgroups, as well as offering a betterselection to all our customers. This newrange will be on sale in all units fromSeptember this year.

8

By Gill Chapman

I had arrived at Collegiate Crescent to chatwith Helen Tipple a few minutes ahead ofthe agreed time, so occupied myselfreading the ‘Customer Comments’noticeboard in Millers Restaurant. It is oneof the ways which Helen (CateringServices Manager) and her team use tocommunicate with the students about theiropinions on the catering service. Up thereon the wall, for all to see, were theircompliments and complaints – each with areply from the Catering Team. (Very braveI thought – displaying compliments iscommon practice, but how many of uswant all the world to know what we’vebeing criticised for?) Helen explained thatthe team find this open method of givingand receiving feedback very useful.Students are also encouraged to discussany special requirements they might have.

Of course students aren’t the only type ofcustomer catered for by the CateringTeam. There are SHU staff and a widerange of visitors to the University –including conference delegates and peopleon training courses (such as the summerTESOL students). The new, modernForgers Bar at Collegiate is provingpopular for birthday parties and reunionsand Helen’s team can even bake thecelebration cake!

Helen started at Sheffield Hallam as anAssistant Cook and as Catering Services

Manager is now responsible for catering atCollegiate and Psalter Lane Campuses.Along the way she gained experience ofworking at all three campuses in variousroles, at one stage being responsible forportering and cleaning at City Campus, aswell as catering. Now working with a teamof around 40 people split betweenCollegiate and Psalter lane, herresponsibilities include ensuring that a highstandard of food meets the needs of allcustomers at both campuses. Sue Hewitt,Catering Services Manager, works closelywith Helen, as well as Crispin Mardleswho has responsibility for menu planningin his role as Head Chef. The staff are splitinto teams, supervised by three teamleaders. Staff within a team aremultiskilled, so that they can each turntheir hand to serving food, operating thetill, washing up etc. Training is important –all staff, regardless of their previousexperience get trained to SHU standardsand go on courses for food hygiene andworking safely.

There are actually five catering outlets onthe two campuses. ‘Millers’ is the mainrestaurant at Collegiate – servingbreakfasts and evening meals on weekdaysto around 400 residential students, as wellas other customers. At lunchtime there ismore of a mix of students, staff andvisitors. The food on the day I visitedlooked really appetising, but of course it’sthe students’ opinion that matters, so itwas good to read the following in a recentedition of ‘S-press’ (the magazine of theStudents Union)

‘Picture the scene… it’s cold andwet, you have two hours to killbefore your next seminar and yourstomach is grumbling more thanyou are. You’re on your way down tothe Learning Centre when you catcha whiff of crispy bacon and strongcoffee. Because Millers is thesupplier of meals for the on campuscatered halls of residence, food isserved at set meal times, ratherthan all day. If you’re lucky enoughto have the chance to go in forbreakfast, I heartily recommend it.The food is wonderful, and theprices are fair due to its location.The restaurant itself is self-serviceand is highly reminiscent of aschool canteen, but don’t let this putyou off. The lunchtime meals arealmost as good as breakfast, andthere is a huge range of choice. Thestaff are friendly, and there is littlewaiting time. If you’re in more of ahurry or you don’t fancy a fullmeal, try Forgers bar just down thecorridor where you’ll find a goodrange of excellent sandwiches at afair price’.

S-Press

Forgers Bar is open all day from 10.00a.m.to 9.00p.m. and there are two snack bars –‘Melters’ and ‘Turners’ at Collegiate.‘Steeleys’ at Psalter Lane serves breakfasts,lunches and evening meals. Helenexplained that virtually all food is preparedon site at each unit, with little ready-prepared food bought in. That includes allthe cakes and biscuits as well assandwiches, salads and hot meals. Steeleyshas also recently received accreditation bythe Vegetarian Society (see page 15).

Looking ahead, Helen and her team areenthusiastic about the developmentproposals for Collegiate Campus next year,particularly the refurbishment (somewould say long overdue!) of MillersRestaurant. Watch this space!

Spotlight on...Collegiate Catering Team

Helen Tipple

Some members of the Collegiate Catering Team

By Sue Cummings

I was lucky enough to beinvited to speak at theSociety for College andUniversity PlanningRegional Conference,which was held inMontreal, Canada lastmonth. SCUP has anational membership inNorth America and thereare 5 regional and anational conference heldevery year. About 150delegates attended theNorth Atlantic RegionalConference.The theme of the conference wasinstitutional planning and I was invited totalk as the plenary speaker on the subjectof charging for space, something quitecommon in the universities around theUK, but not something universities andcolleges in North America had everconsidered. Other speakers talked aboutinstitutional planning, integrated planningteams and a number of case studies aboutdifferent ways of doing things in differenttypes of universities. One of the mostinteresting was a presentation from theVice Chancellor of Arcadia University inCanada, talking about how they had takentechnology to the students and the newand exciting ways they delivered education.

The delegates were a great group ofpeople, both those who worked inUniversities as well as a number ofconsultants who attended. Many of themsought me out, to find out issues that werecurrent in the UK and to say that they hadenjoyed my presentation and found itinteresting. Several delegates said that theywould like to come and visit SheffieldHallam University and see what we did tomanage so many students, in so little spaceand with so little funds!

The conference took place at both of theuniversities in Montreal. The University ofMontreal sits on Mont Royal, the hill thatgives Montreal its name. It’s a very grandcampus, developed in the early part of the20th century, with very imposingbuildings, although some of the décorseems firmly stuck in the 1960’s and1970’s. Waiting for the bus to take me backto my hotel, watching the setting sun,shining on the copper roofs of churchesand other old buildings was a reallyspectacular view. I was also particularlytaken with the cemetery, adjacent to theuniversity – it was enormous andbeautifully kept, with several entrances andareas particularly planned for certain faiths- in between were parks.

The other location for the event was atMcGill University, a campus developed inthe 60’s, very urban and very concrete - Idid comment to someone that I felt like Iwas trapped in some rather large car parkat one point! This was a short walk fromthe hotel we were staying in and themajority of the conference was held there.

I gave the plenary session, which was at theFaculty Luncheon event.

Lunch was formal silver service in achapel, the oldest building on the campus,with vaulted roof, working organ andstained glass windows. The screen had tobe moved, as the sun was shining sobrightly and it took 5 men to get thetechnology sorted for me! We got there inthe end and I gave my presentation ascoffee was served. (the help of colleaguesback in Sheffield was most appreciated –and the audience certainly got the ‘fullmonty’ from me – a clip of Sheffield on theMove, the start of ‘The’ film, andsomething which illustrates City Campusin 1970, and showed the difference withphotos of the campus development today)

A tour was organised one evening to theCanadian Centre for Architecture, whichwas interesting, although the tour guidewas rather over the top for my liking!

The weather was beautiful. Montreal canstill be cold in April and regularly hassnow, but the temperatures climbed dailyfrom 60˚F on my arrival to 80˚F before Ileft! The city has a population of 3 millionand sits on the St Lawrence Seaway. Thecity has spectacular architecture, both oldand knew and the ‘Old Town’ wasparticularly interesting. The people arevery cosmopolitan, welcoming andfriendly. They are almost all bi-lingual andhave no embarrassment about swappingfrom French to English.

9

Society for College andUniversity Planning

McGill University

10

Well done to…Everyone who took part in andcontributed to the huge success of ComicRelief. FD really pulled out all the stopsthis year and raised a substantial sum ofmoney through a whole range of activities,whilst having fun at the same time. See thephotos and article on page 3.

One of our editors, Claire, became Mrs Claire Hamilton when she and Nickgot married on a warm, dry day, Friday 30March. They jetted off to Barcelona for asurprise honeymoon – such a surprise thatthe airline lost all Claire’s luggage and shehad to spend five days sharing her newhusband’s shirts and jeans! Luckily, Claireis always game for a laugh and didn’t let itspoil her fun.

Richard McGloin, our Executive ChefManager, has successfully achieved hisManagement NVQ level 5 in OperationalManagement, completing his assessment atthe beginning of March. Richard is thefirst manager in FD and, as far as we areaware, the first member of staff toundertake a level 5 in Management whileworking at the University.

Steven Dyche, one of our gardeningteam, has successfully completed hiscourse at Sheffield College, leading toNVQ level 2 in Arboriculture. Steve iskeen to continue his studies and is thinkingabout level 3 next.

National recognition for Graham Sykes,our Training and Development Manager,as his words of advice on how to deliverNVQs successfully in the workplace haverecently been included in a specialistpublication called ‘Directors’ Briefing’,which appears on the web as well as inprint.

Sally Stevenson, FD’s relocationsassistant, has recently completed her NVQlevel 2 in Customer Service, as well asparticipating in a Jumpstart course inManicure and Nail Extensions. Sally said,‘I really enjoyed doing both. The NVQ is,of course, closely related to my work and Ireally benefited from having Denise Nelsonas my assessor. I feel that it has helped medeliver a more customer focused serviceand I hope my customers feel the sameway! As for the course at Sheffield College,I really had fun doing it and am now busyhelping my family and friends with theirnail care.’

Help Desk operator, Steve Kelly, hassuccessfully completed his Jumpstartcourse and learned to swim. Steve said,’After only three weeks, I did my 50 metresand by the end I could manage 200without too much difficulty. I really enjoybeing in the water now and am thinking oftrying diving next.’ Good luck Steve!

Amanda Newbould had her baby veryshortly after finishing work in Unit 4 to goon maternity leave. Amanda gave birth athome to Abbie Elizabeth, a girl weighing7lb 2 oz, on Monday 30 April 2001. CathChapman, who started her maternityleave from FM Services at City Campus inJanuary, also gave birth to a baby girl,Phoebe Isobel, who weighed in at 6lb 4oz,on Friday 16 February.

Congratulations to Andrew Foster fromthe Security Division who started histwelve-month secondment on 12 Marchwith South Yorkshire Police working on theReducing Burglary Initiative in Sheffield.His first task was to attend a two weekPolice Crime Reduction Officers’ course inYork. Andrew said ‘It was very demanding,but I am enjoying the whole experiencetremendously’.

Congratulations to the five members of theFacilities Directorate staff who took part inthe Sheffield Marathon on the 29 April.General services operator, Richard Dunkfinished in 15th place with a time of 2hrs52mins 36secs. Carl Murdoch fromSecurity was not far behind in 20th placein 2hrs 58mins 8secs. This gave him theSouth Yorkshire Marathon title in the over50’s age group, together with silver medalin the Yorkshire Champs for his age. Hewas also a member of the HallamshireHarriers winning team in the YorkshireChamps. Heating engineer, Neil Andrewscame in strongly with a time of 3hrs13mins 56secs. Alan Martin, who worksfor the Psalter Lane domestic team,achieved a personal best with a time of3hrs 29mins and has written a personalaccount of his experience for FDNews (seepage 5). In the half marathon DaveHolland from Estates completed thecourse in 1hr 51mins.

Claire and Nick on their Wedding Day

Richard McGloin accepting his award fromMark Swales

Work Experience in FD

By Rachel Kirkwood

I am now nearly at the end of my yearsplacement within the Facilities Directorateas a Marketing Assistant, and all I can sayis that it has been an interestingexperience!

When I first arrived I was thrown into thesummer mayhem of Residential Services.This gave me the chance to see behind thescenes of a service that as a student I useall the time and made me realise just howmuch they do for us.

Since that initial month I have workedwithin the FD Marketing team withClaire, Sue and Gill. Many people have astrange impression that all people involvedin marketing do is shop and have poshlunches! However this is a myth, because Ihave actually had to do loads ofchallenging work.

This is not such a bad thing though as Ihave been given the experience andopportunity to do many things that otherstudents in the same position as me couldonly dream of. From just the day to dayassistance with things initially, toeventually writing my own reports andgiving of presentations, it has helped me todecide that this is an area I would reallylike to work in in the future.

All of this has really been down toeveryone making me feel so welcome and Iwould especially like to thank all thepeople I have worked with.

11

EnvironmentalUpdateEnvironment Week 2001

Our everyday waste that goes into the bin maywell not appeal to most, but it certainlyeffects us all. So in May this year theUniversity hosted its second, annualEnvironment Week , looking at the topic of‘waste’. Amanda Tolson, an environmentalassistant working with Peter Downey in FD, co-ordinated theweek. The events were designed to create an awareness in theaverage householder, how much and what they were throwingaway every day - and ways in which they could reduce it.

The main event of the week was a public debate about a futureWaste Management Strategy of Sheffield. Guests included JenniePrice, Chief Executive from WRAP (Waste and Resource ActionProgramme), Mike Doherty from Sheffield City Council and AlanPowell of the Sheffield Telegraph who acted as chair to the debate.The Council was expected to announce their draft proposals andchosen contractor for the waste contract, but disappointinglyfailed to do so on the night. The debate continues on the SHUenvironment web discussion pages:http://www.shu.ac.uk/services/facilities/nvironet/index.htm

There was also a seminar organised by Tim Cooper, SeniorLecturer in SHU’s School of Sport and Leisure Management. Theseminar (which was fully booked) addressed the prospects forhousehold appliances, looking at issues around the durability ofappliances and consumer behaviour.

During the week there was a public exhibition with contributionsfrom local recycling groups. The exhibition brought in peoplefrom various walks of life including students, waste consultants, asenior member of the waste management team of RotherhamCouncil, teachers and local residents from Gleadless.

Environment Week is now over but the problem of waste isn’t !!!We can all continue with the infamous 3 ‘R’s’, Reducing waste inthe first place, Reusing where possible and finally Recycling.

Foot and mouth

Special Projects Coordinator Peter Downey came to the rescue oftwo students in the School of Sport and Leisure Managementwhen their 10-week off-campus placements were cancelled due tothe foot and mouth crisis. Projects relevant to the students’professional interests were arranged for Steven Poole and JamesBenney.

James was set to work on the Green Flag park award project atCollegiate Crescent campus, researching and collating informationwhich will hopefully result in a successful application and providea valuable addition to the Campus profile.

Steven’s original brief was to develop a nature trail at CollegiateCrescent, but this was changed after consultation with variousmembers of FD to the creation of an environmental educationfacility on the site of a former tennis court there. This could offera valuable environmental education resource for children at Keystages 2 and 3 and also provide an outdoor recreation area formembers of the local community.

There was great news this month whenthe University received the EnergyInformation Centre’s Water and WasteManagement Award. This is the first yearthat the award has been given and so FDis particularly proud that we are we arethe first recipient, endorsing our efforts topromote water as a finite and valuableresource.The reason for nomination was to recognise the assistance oftechnical staff from many Schools in effective water management.Water consumption in three SHU buildings has been reduced bya total of 11 million gallons per year, producing an annual savingof over £70,000 compared to three years ago.

The savings have been made by using a technique know n asCumulative Sum (CUSUM) Analysis. By highlighting changes inwater consumption, the Energy Section identified four major leaks- two at Psalter Lane, one at Collegiate Campus under theornamental fountain and one at Ballard Hall, just a few examplesof where water is lost and damage may be caused. We also noticedincreased water consumption where cistern flush controls havebeen bypassed.

The technique only highlights changes in consumption patterns, itdoes not tell us whether the amount of water we use isappropriate. With the help of the building users, equipment wasidentified that consumed large amounts of water and reductionmeasures put in place.

The main savings achieved between August 1997 and December2000, with assistance from Schools are

Harmer Building, Environment & Development, 30,000m3saved. Water was continuing to flow through test equipment aftereach experiment, so the controls were modified - saving30,000m3 since August 1997. The Project Manager was PaulBrowse.

Sheaf Building, Engineering, 30,000m3 saved. Build up ofwaste heat has been reduced, producing savings in power used bydrive motors, electrical power for refrigeration and waterconsumption. The Project Manager was Dave Livingstone.

Owen and Norfolk Buildings, MRI and Science & Maths,97,000m3 saved. The use of recirculating chilled water and a newmethod of producing pure, distilled water enabled these savings tobe made. The project manager was Charles Morse.

Also providing invaluable input was Brian Kirk, an FD plumbingexpert who works at Psalter Lane and Ballard Hall.

Leaks are now spotted earlier and repairs can be carried out assoon as possible. Water consumption across the whole Universitywas 25% lower in 1999/2000 than in 1996/97, but we have nowreached a plateau. Our domestics already do a sterling jobreporting leaks quickly to enable repairs to take place and waterto be saved, but it is everyone’s responsibility to help and reportsuch problems. Only through working together will we achievethis – so don’t forget to do your bit!

EIC (Energy Information Centre)Water & Waste ManagementAward

The Directorate’s Mission Statement hasrecently been revised to make it moreconcise and easier to remember. And it’sstamped with the A+ kitemark of quality.

But what does it really mean? Well …let’slook at it in parts.

Means providing the best type of servicepossible. Ask yourself how would you liketo be treated if you were one of ourcustomers and then try to do it. Anexample of someone who provides ‘serviceexcellence’ might be Bob Wilkinson MBE,our Commissionaire, who regularlyreceives compliments on the service heprovides and appreciation for theprofessional way he behaves with all hiscustomers.

Means constantly checking thecompetition as well as checking with ourcustomers to see whether we are stillproviding value for money. For example,our catering services can be confident thatthe hot chocolate served on the CuttingEdge is really yummy and costs less that inmost of the café bars in town – just try itfor yourself!

Means knowing what our customers areexpecting from us and trying to help themget what they want. If you ring ourswitchboard and ask to speak to ‘Claire’,they will politely ask you if you have anymore details about this person and ‘do adetective’ on you so that they can put youthrough to the right person. That’s meetingand exceeding customer needs!

Means providing the ‘extras’ for studentswhich make their experience of studying atSheffield Hallam an enjoyable one. Forexample, we provide housing and sportsfacilities. We serve nourishing and healthyfood. We keep the buildings clean and well-serviced. Everyone who works in theDirectorate does something to improve thelives of people who come to study at theUniversity.

Means doing the right thing right firsttime.

That’s our mission!

Facilities Directorate Mission

Service excellence

Value for money

Adding value

Anticipating andunderstandingneeds

We will provide service excellenceand value for money at all times byanticipating and understanding theneeds of our customers and addingvalue to the student experience.

12

During the last 3 months we have saidgoodbye to a number of staff andwelcomed many more.

In Catering we said goodbye to Josephine France, GloriaGamble, Joyce Hearnshaw, Shirley Bailey, Margaret Wheelhouse,Annie Keel and welcomed Sonia Allen, Lisa Shepherd, RachelBrailsford, Emma Woodgate, Christine Chadburn, Susan Jarvis,Margaret Shaw, Ben West, Linda Done, Kristophine Itembu,Rachel Hirts.

At Sport Hallam we welcomed Dave Ireson, Mark Barker,Matthew Collinson, Ryan Griffiths, Jason Shiner, Kathryn Cooke,Jenny Copland.

In the Finance and Management we said goodbye to KathrynCross and welcomed Lorna Greaves.

In Estates we said goodbye to Anthony White.

In Accommodation we welcomed Martin Smith.

At FM City we said goodbye to Marcia Brissett, Christine Day,Susan Bradshaw, Tracy Thompson, Mark Pope and we welcomedChristine Mappin, Janet Chapman, Kelly Bower, Eleanor Horton,Joan Turner and Kathryn Day.

At FM Collegiate Crescent we said goodbye to JacquelineWilby, Janet Shaw, Jayne Wood and welcomed Sally Wilks, ElaineBramall, Margaret Smith and Caren Toner.

At FM Psalter Lane we have welcomed Graham Hollis.

From the YMCA we have welcomed Kathryn Sykes, DouglasBroughton, Edward Birmingham, Peter Cholerton, RogerChippendale, Christine Spencer, Keith, Jeffrey Allott, PaulGarrity, Janet Wilshaw, Ray Nolan, Steve, Newell, Clive Edmunds,Helen Bown, Benjamin Anderson, Ian Jack, Amanda Wilshaw,Thomas Garrud, Tracey Smith, Vivien Jessop, Daniel Newton,Lisa Daine, Jacqueline Atterton, Clare Harrison, Sally Greaves,Frazer Johnson, Anthony Barker and Melvyn Jeffries.

Moves and Changes

Enter a brief, easily memorable, description for this AutoTextentry then press OK (figure 3).

Figure 3

That’s it – the text, etc. you highlighted is now stored in Wordready to use whenever you want.

USING SAVED AUTOTEXT ENTRIES

When you want to retrieve an AutoText entry first place thecursor where you want the entry to appear in your document andtype the shortcut for the AutoText entry you want to insert (figure4)

Figure 4

and then press F3 or the TAB key. As long as you have typed theshortcut correctly the text you originally highlighted when youcreated the entry will now be pasted into your document and theshortcut will be deleted (figure 5).

Figure 5

It’s as simple as that!

If you forget whatshortcuts you havethen from the menusclick Insert,AutoText, AutoText.You can then scrolldown through yourAutoText entries andpick the one youwant (figure 6).

Figure 6

By John Helm

USING AUTOTEXT

Do you find you have certain pieces of text that you are constantlyhaving to type in different documents or logos (e.g. the SHUlogo, or the A+ logo) that you need to put into lots of documents?

By using Word’s AutoText feature you can save words, tables,graphics or combinations of these in Word so that you can quicklyinsert them into documents whenever you need them.

By default Word includes a certain number of AutoText entries foritems such as page number, document name, salutations, etc.

CREATING AUTOTEXT ENTRIES

Highlight the text, graphic, etc. that you want to store and useagain in Word (figure 1)

Figure 1

From the menu bar at the top of Word click Insert, AutoText,New… (figure 2) or press Alt + F3 (press and hold the Alt key,then press the F3 Key, then release both)

Figure 2

Know IT

13

14

By Steve Catton

Anyone for Tennis?

Now that the summer sun and long evenings are here, thoughtsturn to tennis.You can now play tennis on the new synthetic grasscourts at Collegiate Campus, all three courts being available forcasual bookings at the following times:

Monday 2.30pm - 9.30pm

Saturday 10.30am - 6.30pm

Bookings to be made through SRS reception desk at the PearsonBuilding (ext 2449). Bookings are free to Sport Hallam cardholders or £2 (SHU members), £3 (external/guests) per hour.Further sessions will be added during the summer.

Exam Closures

At City Campus, the Surrey Sports Hall is currently closed until14 June for exams. Other facilities are open as normal.

Summer Activities

A new staff 6-a-side football league will take place over thesummer on the synthetic grass pitch at Collegiate Campus. Thiswill replace the existing indoor league which cannot take placedue to changes at City Campus (see below). SRS will also beorganising a staff and student golf day and a staff rounderstournament over the summer - watch out for more information.Full details on all summer activities and classes are available fromTrish Fitzsimons at SRS (ext 4394).

All Change at City

In preparation for the opening of the all new state of the artHallam Fitness Suite at City Campus early next academic year,the current fitness facilities in the Surrey Building will betemporarily relocated into the Surrey Sports Hall over thesummer period. The SRS office in room 5102 will also close andwill be relocated to the small office adjacent to the sports hall.

Summer Membership Madness

From 1 June, Sport Hallam membership is available for thesummer period at much reduced prices. A three monthmembership for staff costs only £15, and partners can join foronly £20. So even if you haven’t joined yet, why not takeadvantage of our summer madness sale and get into shape for thelong hot summer holidays.

Fitness Classes

The summer programme of classes starts on 18 June.

SRS Summer Programme

Monday 18 June to Friday 10 August 2001

City Campus (Surrey Sports Hall)

Monday 12-1pm Aerobics

5.15-6.15pm Spinning

Tuesday 8-9am Tai Chi

12-2pm Staff Badminton

5.15-6.15pm Circuit Training

Wednesday 12-1pm Spinning

1-2.30pm Yoga *

5.15-6.15pm Aerobics

Thursday 12-1pm Aerobics

1-2pm Staff Badminton

5.15-6.15pm Circuit Training

Friday 12-1pm Step Aerobics

1-2pm Spinning

5.15-6.15pm Boxercise

Note: * Yoga will not take place in the Sports Hall but in anotherroom at City Campus (tbc).

Collegiate Campus

Wednesday 1.15-3.15pm Swimming at King EdwardsPool

6-8pm Staff 6 a side Soccer League(outdoors)

Summer Opening Times

From 11 June to 9 September, all other SRS facilities will be openfor casual booking at the following times

Collegiate

Weekdays 8.00am - 8.00pmSaturday 12.00am - 5.30pmSunday 12.00am - 5.30pm

City

Weekdays 8.00am - 9.00pmSaturday 10.00am - 7.00pmSunday 11.00am - 8.00pm

Sports Update

15

Steeley’s Restaurant at PsalterLane has recently receivedaccreditation from theVegetarian Society. This meansthat vegetarian dishes markedwith the famous Vegetarian Societylogo meet the Society’s nationallyrecognised standard. Psalter Lane was chosen for the pilotbecause of the large number of vegetarian customers at thecampus. They are now assured that vegetarian dishes served atSteeley’s meet the following criteria:

• All eggs are free range

• All cheese is vegetarian (no rennet, an enzyme in calvesstomachs)

• Dishes are free from animal flesh, bone etc

• All fats used in cooking are animal-fat free

• No gelatine is used

• Alcohol used in cooking is isinglass (fish bladder) free (used as ade-clouding agent in wine.)

• No Worcester sauce (containing anchovies) is used.

The intention is to extend this pilot initiative to other sites in thenear future following feedback from Psalter Lane customers.

Congratulations to members of the Catering Team for all the hardwork put in on this project.

By Claire Hamilton

The Friends of SHU Event took place forthe second year running on Friday 4 Mayat City Campus and FD was wellrepresented.Friends of SHU aims to bring together those who work with SHUthrough partnerships and collaborations to celebrate these specialrelationships. For FD this meant inviting several key partners whowe are currently working with on projects like accommodation.Schools from the University invited research collaborators andpartners from industry and other SHU stakeholders such asgovernors also attended.

The evening consisted of an exhibition followed by a dinner in theMain Hall which was decked out in marquee style and lookedfantastic.

The exhibition, which took place in the Atrium was a chance forSHU to show off the vast range of services and partnershipopportunities we have on offer with the emphasis being on theinteractive. FD had stands for Catering, Conference 21, Securityand Sport Hallam.

Catering tempted Friends with their handmade chocolates andConference 21 were on hand to give out information about ourconference packages.

Security gave visitors to their stand a first hand demonstration of

how the SHUcard works by taking photographs and producingeach guest their very own Friends of SHU card as a souvenir .Sport Hallam brought along a rowing machine which created a lotof interest and a couple of the guests even had a go at improvingtheir technique – one husband and wife proved to be particularlycompetitive, each one trying to outdo the other!

All in all over 180 people visited the stands and the general feelingwas that the exhibition was a great success and raised the profilewith some of its key stakeholders of what FD actually does. Nextyear perhaps your division would like to be involved. If so speak toClaire Hamilton on x5339.

FD meets Friends of SHU

Vegetarian Society Accreditation at Steeley’s

The Main Hall Marquee

Helen Tipple receiving the award

16

Quiz winner goes mobileLast issue of FD News we ran a quiz around the theme of ‘new’ and had a number ofcorrect entries. The winner was drawn by Sharon Horton of the Telecommunicationsteam who provided the prize and the lucky FD staff member was Julie Watson one of ourdomestic assistants at Collegiate Campus. Julie wins a mobile pay as you go phone with aperiod of free talk time. Lee Greaves, Telecommunications Engineer, came along topresent Julie with her phone and congratulate her!

Julie Watson, domestic assistant at Collegiate Campus, being presented with her prize, a mobile phone,by Lee Greaves,Telecommunications Engineer.

Rita is seen here receiving a glass tankard from supervisorJanet Pawley.

Rita Beer, a domestic assistant inthe Sheaf Building, won the prizefor the best over 50's result in theSheffield Indoor RowingChampionships in February. Sheraised over £200 for breast cancerresearch.

This issue the quiz is all about chocolateand sweets, something very dear to manyof our hearts. As the quiz is aboutchocolate it is only fair that the prize isalso chocolate related, so the winner willget a box filled with chocolate and sweetsto ruin their figure for the beach thissummer.

Send your answers to Claire Hamilton,Unit 8 Science Park, Facilities Directorate,City Campus, or email [email protected].

1. So, who would you give your last oneto?

2. Just another name for quiz winners?

3. Sounds like a pub in space.

4. Was there a mutiny on this?

5. These are not lots of naughty rappers!

6.You’ll need a fine day to enjoy this.

7.Without the ‘e’ this is definitely not catfood.

8. Are these old fashioned musicians?

9. What’s got a hazelnut in every bite?

10. Did this used to be called Marathon?

11. Does this give you extra energy?

12.This is supposed to give you thatFriday feeling.

13. Do you find these on a high class road?

14. How do you eat yours?

15. Is this a lorry driver’s favouritechocolate?

16. Is this chocolate bar amongst the stars?

17. Is this a member of a Motown group?

18. Middle Eastern pleasure?

19. It’s said to be ‘all in the mix’

20.This is said to ‘taste like chocolatenever tasted before’

21. Is this where the under-18’s can drink?

22. Somebody, somewhere is said to beeating this

23. Do the bubbles from this get underyour wallpaper?

24. Is this sometimes called in basketballgames?

25.Would offering some of this appearover-zealous to a teenager?

ChocoholicsQuiz!

NoticeboardWanted

Madonna tickets for any UK gig this summer (European ones considered dependingon venue), please contact Claire on ext 5339.

For Sale

Single Bed (with storage underneath) and Mattress, £20 if you can collect. ContactClaire on ext 5339

Tennis racquet. Suitable 7 - 13 yrs. £8.00. Contact Gill on ext 2073.

Please let us know about anything you would like to sell or buy and we willinclude them in the next issue of FD News.