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Crystal Symphony • Sunday, November 24, 2019

Sunday, November 24, 2019

Miami, Florida, USA

Depart: 6:00pm

Sunset: 5:30pm

Crystal Symphony • Cruise OCS191124 No. 1

Welcome Aboard Crystal Symphony

Important Notices

No Smoking Please. Crystal Symphony is scheduled for bunkering (fuel storage) during our call at Miami today, November 24. Guests are asked to refrain from smoking on those outside decks that face the bunkering barge. Thank you.

Emergency Muster for ALL Embarking Guests A mandatory Emergency Muster for ALL Embarking Guests is held today, Sunday, November 24, at 5:15pm. Your muster station is listed inside your stateroom door. All bars and lounges are closed during the Emergency Muster.

Delayed Luggage Service If you had any delay receiving your luggage either at the airport or on board, or if luggage has been misdelivered to your room, please contact the Concierge at the Concierge Desk Crystal Deck 5 Midship.

Crystal in Motion Join us at 7:30pm and 9:15pm in the Galaxy Lounge for a production show that features a variety of genres in music and dance, from Brazil’s “Magalenha” and the Samba dance, to the music sounds of Ireland featuring the well-known form of Irish step-dancing.

Evening Dress Code: Crystal CasualWomen’s Crystal Casual includes: A blouse, sweater, dressy slacks, skirt, dress Men’s Crystal Casual can include: A sport coat, dress shirt, button-down shirt, open collar or collared polo shirt and dress pants or smart trousers (no tie required)

For Her ”Caribbean Cornucopia” Cruise Miami, Florida, USA Roundtrip November 24 – December 1, 2019

See Insert for Complete ItineraryAlso Inside: Safety information from Captain Nenad Willheim, important welcome aboard information and details about this evening’s entertainment.

Aerial Drone Policy Please note: Due to the differing local regulatory requirements and restrictions in destinations around the world regarding the use of aerial drones, and in the interest of maintaining a safe and secure environment for all guests and crew aboard our ships, please be advised that aerial drones are prohibited and may not be brought on board the ship. They must be surrendered to the ships security and will be kept in storage for the duration of the cruise.

MIAMI

A TLANTIC OCEAN

CA R IBBEA N SEA

Grand Turk

Grand Cayman

Key West

UNITED STATES


Hello and Welcome Aboard Crystal Symphony

It is my great pleasure to introduce you to this beautiful, award-winning ship.

Whether you’ve sailed with us many times before or are embarking on your first

journey aboard Crystal Symphony, a ship that shines with stylish spaces, dining venues

and amenities designed specifically with your convenience and individual preferences in

mind, consider her your home as you explore the world with your Crystal Family®.

With an abundance of butler-serviced penthouses and suites, service and space ratios

are among the industry’s highest. Always a defining hallmark of Crystal®, our culinary

experience features a wealth of choices including open-seating dining available at

Waterside, our main dining room. Marketplace offers an impressive variety of break-

fast and lunch menu items and then at night is transformed into our sizzling Brazilian

steakhouse, Churrascaria. Additional options include al fresco dining at Silk with

Asian-inspired cuisine served family style in the evening. Chef Nobu Matsuhisa’s only

sea-going restaurant, Umi Uma, features his legendary cuisine, while Prego serves the

flavors of Italy, perfectly prepared and paired with your favorite wines. Of course, if you

prefer to dine in, Room Service is available 24 hours a day.

Among several innovative hi-tech features, I know you are going to love Crystal

Symphony’s complimentary, unlimited Wi-Fi. In addition, CrystalConnect, our exclusive

guest internet portal, delivers Reflections, your daily newsletter, as well as international

news services, shipboard venue and entertainment offerings, itinerary details and

local weather forecasts. The sleek 42” TVs are pretty impressive, with a vast library of

movies, TV shows and destination videos “on demand.”

You may choose the world-class entertainment in one of our lounges, an informative

Crystal Visions® Enrichment lecture featuring a noted personality or expert speaker,

or an engaging class as part of our Creative Learning Institute®. For those who like

to shop, Avenue of the Stars is home to three beautiful boutiques: Apropos, Crystal

Collection and Facets. For the fitness-minded, we offer the spacious Crystal Life Spa

& Salon. If Lady Luck calls to you, visit our Resorts World at Sea® Casino. Or, you

may choose a recent film release at our Hollywood Theatre. And, to remember your

time aboard Crystal Symphony, our professional photographers from Paragon Pixels

take pictures at various moments throughout the cruise, including formal portraits.

As always, the choice is yours aboard a Crystal ship. Should you find that there is some-

thing more you desire, please do not hesitate to contact any member of our staff or

crew. Your satisfaction is our first priority and our guarantee.

Again, welcome to the Evolution of Crystal Luxury. Enjoy.

Please consult your green Stateroom Directory binder for complete information on the ship’s dining and room service options, bars & lounges, activities and entertainment possibilities, services, general information and telephone guide.

from Herbert Jäger, Hotel Director


A Message About Safety from Captain Nenad WillheimPlease Note: You are no longer required to wear your lifejacket to the guest muster. Please leave your lifejacket in your state-room. In order for you to become familiarized with your Muster Station, an Emergency Muster is scheduled for ALL embarking guests today, Sunday, November 24, at 5:15pm. Attendance is mandatory.

Emergency Muster The General Emergency Alarm – seven short and one long signal – will be given by the ship’s alarm bells. When you hear this signal, proceed to your assigned Muster Station on Promenade Deck 7.

Your assigned Muster Station is indicated on or next to your stateroom door (as well as on your Guest Identification/Key Card). This sign also has instruc-tions on how to put on your lifejacket, which is located in the closet. In an actual emergency, the crew assembles at Emergency Stations throughout the ship to assist and direct you. In case of a total blackout, or if the corridors and staircases are filled with smoke, please follow the strip lighting at floor level to the nearest exit.

If you are in one of the public rooms when the emergency alarm sounds, proceed directly to your lifeboat station. Lifejackets and other necessary supplies will be distrib-uted to you there.

When wearing your lifejacket, please make sure that the two buckles are properly secured and tighten the belt around your back. The light will activate automatically upon contact with water, and the whistle is to be used to attract the attention of rescue personnel.

Fire On Board Fire is an extremely serious hazard on board, and we ask everyone to be very conscious about it. Due to the fire hazard, the use of candles, irons etc. is strictly forbidden in your stateroom. Please note that smoking of any kind is prohibited in Penthouses, staterooms and on the verandahs. DO NOT SMOKE IN BED! Never throw lit cigarettes or cigars over the side of the ship; the draft caused by the ship’s speed can easily draw lit embers back on board and start a fire.

If you should detect smoke or fire, push the nearest fire alarm button, and/or dial the Emergency Number 3333 and notify the nearest crew member. Please also be aware that an audible alarm is installed in your stateroom; this alarm will also sound on the Bridge. If this alarm sounds, stay calm and in case of fire, leave the stateroom and close the door behind you. Assistance will be on its way immediately.

General Safety Tips Please exercise caution & sound judgment at all times, whether on board or ashore. Please also observe that like other cruise ships, Crystal Symphony is designed with higher door sills than what you are used to on land. There is a height difference between your bathroom and your stateroom floor. Therefore, please be careful when going through doors, or when stepping in and out of the bathroom.

Always hold on to handrails when walking on steps, stairways or gangways and be extra careful when walking on wet decks and when going through exit doors, especially in windy conditions.

Again, welcome aboard Crystal Symphony. Please have a safe and comfortable cruise.

Nenad Willheim, Captain, Crystal Symphony

Ship’s Medical Center (Phone 9911) Crystal Symphony’s onboard medical staff consists of a doctor and three nurses. At least one nurse is on board at all times. Daily office hours are from 8:00am to 12 Noon and 2:00pm to 6:00pm. Doctor’s consultation hours are 9:00am to 10:00am and 5:00pm to 6:00pm.

Medical attention (24 hours): dial 9911 to reach the nurse on duty. In extreme emergency call 3333.

Please note there is a regular consultation fee; consultations outside the doctor’s office hours and stateroom calls are subject to an additional charge. Special examinations and/or treatment procedures are charged separately, as is medication.

The Medical Center is located on Crystal Deck 5 (starboard corridor, just forward of the Reception Desk), accessible by taking the forward stairs or elevators.

Physically Challenged GuestsThe alarm system throughout the

ship gives audible warnings. If you are deaf, hard of hearing, or have any other physical disability, please contact the Reception Desk so that, in an emer-

gency, we’re aware of your special needs.

For physically challenged guests who are

unable to access the desks of the Future

Cruise Sales Consultant or Crystal Society

Hostess, please call 3863 or 3870 respec-

tively to arrange assistance.

Assistance for the Hearing-Impaired

A state-of-the-art Hearing Assist system is

available in the Galaxy Lounge and Holly-

wood Theatre. Complimentary headsets

and receivers are available at Reception.

Wheelchairs Kindly note that wheelchairs provided by

Crystal Cruises may not be taken ashore

and are strictly for onboard use only.


“Caribbean CornuCopia” Cruise Itinerary(itinerary, times and shows are subject to change)

For Your ProtectionIn order to maintain our high level of sanitary conditions and in accordance with Crystal Cruises’ health regulations, all guests are asked to sanitize their hands when returning to the ship. A dispenser is located at the gangway for this purpose. We also recommend all guests wash their hands often and especially before meals. Thank you for your cooperation.

Day Date Port Port Times Dress Code Evening Entertainment

Sun Nov 24 Miami Depart: 6:00pm Crystal Casual Crystal in Motion Production Show

Mon Nov 25 At Sea Cruising Crystal Casual ICONS in Concert Production Show

Tue Nov 26 Grand Turk 8:00am – 5:00pm Crystal Casual Headline Entertainment

Wed Nov 27 At Sea Cruising Crystal Casual Crystal on Broadway Production Show

Thu Nov 28 Grand Cayman 7:30am – 5:00pm Crystal Casual Headline Entertainment

Fri Nov 29 At Sea Cruising Crystal Casual Headline Entertainment

Sat Nov 30 Key West 7:00am to 5:00pm Crystal Casual Iluminate Production Show

Sun Dec 1 Miami Disembarkation

Miami Information Crystal Symphony is docked in the port of Miami at Terminal “J”.

When going ashore, please remember to carry your Guest Iden-tification Key/card, as you must show it to the Security Officer at the gangway when exiting and re-boarding Crystal Symphony. Please also remember to take a government issued photo I.D ashore with you.

Taxis are available outside the terminal building.

Please note: No food, fruit or plants may be taken ashore in Miami due to local Quarantine and Agriculture regulations.

All guests are requested to be back on board by 5:00pm. The Mandatory Guest Muster for embarking guests takes place at 5:15pm. Crystal Symphony is scheduled to sail for Grand Turk, Turks & Caicos.

Visitors in our Upcoming PortsWe encourage guests who would like to invite visitors on board to utilize our online Priority Check-in and Planning Center for this purpose.

Log in to your reservation at PCPC. Next, select the Other Crystal Services tab and the Onboard Visitor Request option. Complete the form on the website, and your request for visitors will be considered.

Guests who do not have internet access may also obtain the Visitor Authorization Form at the Reception Desk, Crystal Deck 5.

Please note that some restrictions apply. We regret that no visitors are allowed on board during disembarkation day. If you wish to have visitors on board for lunch or dinner, please contact our maître d’hôtel; the cost will then be applied to your onboard account.

All visitor requests must be completed online at PCPC or turned into the Reception Desk no later than 7 days prior to arrival in the port you would like to have visitors aboard Crystal Symphony.

Kindly note that guests are charged a $20 per visitor fee. Visitors are able to order from our All Inclusive drink lists.


Crystal Destination Discoveries Shore Excursions Notices

Crystal Cruises’ Shore Excursions Manager Jim and his team, Eva-Linn, Ashleigh, and Ilana wish you a warm welcome aboard.

Location and Hours The Shore Excursions Desk is located next to the Reception Desk in the Crystal Plaza on Crystal Deck 5 and is open today from 12 Noon to 7:00pm. Should you need extra guidance in planning your time ashore, please stop by or call us on extension 3708.

Tour Order Forms• Please keep in mind that our tours are very popular and fill quite quickly; please turn in your tour order form at your earliest convenience to avoid disappointment. Tour tickets will then be issued and delivered (subject to availability) to the mail clip outside your stateroom door. The ticket fee is charged to your shipboard account. • If making changes to tours, please bring your tickets to the Shore Excursions Desk. • Please check the top of your tour ticket for departure time and place.

Pre-Registered ToursFor all guests who have pre-registered shore excursions, you will receive your tickets this evening. If you pre-reserved your tours and there are no tickets in your stateroom, please contact the Shore Excursion office at your earliest convenience. For details regarding cancellation of excursions, please refer to the general conditions in your Crystal Adventures Shore Excursions book. Please double check all your tour tickets in order to ensure they are correct and please note the departure times may differ from the online booking system and tour booklets.

Complimentary Shuttle Service in our Ports of CallCrystal Cruises is pleased to provide complimentary shuttle service in ports of call where the town or the city center is beyond a reasonable walking distance from the ship’s pier. The shuttle schedule will be announced in the onboard daily newsletter Reflections. Please note, we are unable to provide shuttle schedules prior to the start of a sailing. Schedules and the operations of shuttles are sometimes dictated by local authorities, traffic or security measures, which may create delays and, in some cases, prohibit shuttle service from operating inside the port area. Complimentary shuttle service is provided at the sole discretion of Crystal Cruise and is not guaranteed in any port. Please refer to Reflections or speak with our onboard Shore Excursion staff for details. Shuttle bus operations are for independent guests who wish to transfer to the town center ONLY. The bus cannot deviate and/or stop at hotels, restaurants, parking lots or any other destination other than the pre-determined designated shuttle bus stop in the center of town.

Independent Tour OperatorsCrystal Adventure Shore Excursions can only be viewed and pre-reserved directly with-Crystal Cruises through the official Crystal Cruises website: crystalcruise.com. Guests should be weary of independent vendors or websites that may falsely present their tour offerings as Crystal Adventures Shore Excursions. Crystal Cruises does not condone or recommend that guests participate in shoreside activities purchased through vendors with the port property or elsewhere ashore. If guests choose to participate in such shoreside activities, it is at their own risk and Crystal Cruises is not responsible for the consequences that may result. Please note that we cannot provide transfers to independent guests to hotels, restaurants, parking lots or any other destination other than the pre-determined designated shuttle bus stop in the center of town. The bus is to operate point-to-point between the ship and a downtown designated shuttle bus stop. There can be no deviations to the routing of the shuttle bus.

Crystal Adventures Shore ExcursionsPlease note that all guests participating in Crystal Adventures shore excursions are required to have a valid booking number for the specific cruise during which the excursion is offered. We are sorry that visitors and outside guests cannot be accommodated on our tours ashore.

Please check your tickets to ensure they list the specific Crystal Adventures shore excursion(s) which you pre-reserved. If the tour listed on the ticket(s) you receive is incorrect, please bring the ticket(s) to the Shore Excursion Desk to exchange them for the correct tour. Failure to bring incor-rect tour tickets to our attention prior to the cancellation date of the tour will result in your being charged for the tour listed on the actual tickets you received.

Awareness and Caution Worldwide

Crystal Cruises is most interested in your safety. We suggest that you minimize the risks associated with traveling in areas unknown to you by touring with repu-table tour operators or persons familiar to you. All Crystal-sponsored activities are designed with your safety in mind. It is always wise to leave any keepsake valu-ables and fine jewelry safely on board.

Touring with Friends and FamilyPlease notify the Shore Excursions Desk as soon as possible if you are traveling together with friends or family and we will do our utmost to try and accom-modate you on the same bus. Failure to do so may result in having to travel on separate vehicles. We do suggest pre-meeting your entire party before meeting for your tour.

Crystal Adventure ChannelTune in to the Crystal Adventures Channel, on your stateroom IPTV under Digital Entertainment - Crystal Adventures, to learn about the Shore Excursion opportuni-ties in our upcoming ports of call.


Nenad Willheim, Captain Crystal Symphony

Important Information about Gastrointestinal Illness(GI Illness) and its Prevention

Dear Guests:

As many of you may know, there has been discussion from time to time about gastrointestinal illness (GI illness) and its most common cause, norovirus, also known as Norwalk-like Virus, and cruise ships. This illness occurs world-wide and is second only to the common cold in occurrence. Because of this, individuals with symptoms or having had recent bouts of GI illness may likely be included in a group embarking on board.

At present, we have no reason to believe there is an unusual level of GI illness onboard. However, to minimize the potential for transmission of GI illness to our guests, we maintain a very high standard of sanitation and introduce even higher levels of sanitation practices when we suspect cases might exist on board.

The key to controlling any potential outbreak is to identify anyone who has GI illness symptoms as quickly as possible. Therefore, if at anytime during the cruise you experience symptoms such as stomach pain, cramps, vomiting, fever, nausea, body aches or diarrhea please report to the medical center immediately.

While not life-threatening, GI illness is easily transmittable, and can be uncomfort-able. It typically runs its course in 24 to 48 hours.

Some of the practices we follow in order to minimize the potential for the spread of GI illness are:

• Persons with symptoms or having had direct contact with persons with symp-toms will be isolated until the medical officer deems it safe to return to shipboard activities.

• Frequently touched surfaces, such as elevator buttons and hand rails, will be sanitized often.

• Disinfection of staterooms and public areas will occur often.

• Self-service food handling by guests for ice cream, bar snacks and canapés as well as self-service in The Bistro and Marketplace buffet may be temporarily suspended.

• Officers, Staff and Crew must refrain from shaking hands.

Action that you can take to minimize your risk of becoming ill or spreading it to others includes:

• In each port, please use the hand sanitizer dispenser before boarding the ship and whenever one is located within the ship.

• Please wash hands with soap and water frequently.

• Avoid close contact with individuals whom you know have symptoms.

• Refrain from shaking hands.

Further, while I am very much looking forward to meeting all of you at my Welcome Aboard and Farewell parties, for the above reasons I must refrain from shaking hands in the receiving line. I thank you for your cooperation and under-standing. All of us at Crystal Cruises wish you a most delightful and healthy cruise vacation.

Sincerely,

Onboard PlumbingAlthough our toilet system on board is

quite strong (you will notice by the flush),

it is also very sensitive. In order to avoid

clogging the system – which may cause

the entire system to shut down – we ask

that you please refrain from placing objects other than tissue (i.e. kleenex,

razors, sanitary items, hand towels, panty-

hose, diapers, etc.) in the toilet.

Bars & LoungesKindly note that it is Crystal Cruises policy that children under the age of 18 years old must be accompanied by a parent or legal guardian when attending public bars on board Crystal Symphony. Guests must be at least 18 years old to be served wine and beer, and at least 21 years old to be served spirits. When docked or anchored in U.S. ports, within the three-mile limit, guests must be at least 21 years old to be served any alcoholic beverage.

USPH Advisory Crystal Cruises consistently receives the

highest scores from the United States

Public Health service after inspections of

our culinary operations. We are also keenly

aware of our responsibility to inform our

guests of specific advisories from USPH.

Their most recent guidelines require us to

advise you that any foods such as meat,

seafood, shellfish, eggs, milk or poultry

which you might order not thoroughly

cooked to the required minimum

temperature (to eliminate disease-causing

organisms) can significantly increase risk

for foodborne illness, especially if you have

certain medical conditions.


Specialty RestaurantsChurrascaria, Silk, Prego, Umi Uma & The Sushi Bar

Crystal Cruises is pleased to offer you the choice of four additional fine dining options

aboard Crystal Symphony. Silk will offer Chinese cuisine, Prego offers Italian flavors and

Umi Uma & The Sushi Bar feature contemporary Japanese cuisine by Nobu Matsuhisa.

During this cruise, we would like to invite you to join us in our specialty restaurants.

Today, as it is the beginning of the cruise, you are invited to make reservations in each

of our three restaurants (Churrascaria does not require reservations.) We are happy to

confirm reservations for a maximum of up to eight people per table in either Silk, Prego

or Umi Uma.

Two visits for each guest sailing Miami Roundtrip may be made during this cruise

to either Prego, Umi Uma or The Sushi Bar or a combination thereof without

charge. Should further visits be made to any of the specialty venues, a $30 fee per

person / per visit will be charged to your shipboard account. We kindly ask guests to

advise any cancellations no later than 4:00pm on the day of your reservation.

Please Note: Churrascaria and Silk Restaurants do not count towards this limit and no charges will be applied if you dine at either of these two venues.

SILK, Prego & Umi Uma Reservations

Specialty Restaurants Maître d’ Mario Gallo is taking reservations for these

alternative dining areas today from 1:30pm to 5:00pm in Prego, Tiffany Deck 6 Aft.

Traveling on Your Own? Try Our Sharing Table Concept If you are interested in dining in Waterside restaurant, but hesitate to make solo reser-vations, our Sharing Table Concept is an ideal option for you to consider.

In keeping with our penchant to offer guests an abundance of choices, our sharing table concept was specifically designed to provide independent travelers with the opportunity to dine at a community table. We encourage you to take advantage of this unique oppor-tunity and enjoy a lovely meal seasoned with the camaraderie of new friendship.

This cruise our sharing table concept is available every evening in Waterside at 6:15pm.

ChurrascariaAs a part of Crystal’s all-inclusive experi-

ence, our Churrascaria offers an evening

dining venue every night of the cruise

from 6:30pm until 9:00pm.

The Churrascaria is an inviting Brazilian

Steak House atmosphere with mouth-

watering selections of tapas & Ceviche’s,

salads and soups, vegetables, as well

as freshly grilled meat & seafood bro-

chettes, served the Brazilian “Crystal”

way. Our skilled Crystal gauchos journey

through the restaurant with grilled meats

on sword-like skewers taken directly off

the grill, stopping at each table to carve

slices for diners. The Churrascaria dinner

experience is open seating therefore, no

reservations will be required.

SilkOur Crystal Symphony guests are able to

enjoy the Chinese restaurant called Silk

on Lido Deck 11 Midship, which features

a selection of Chinese options for lunch

and dinner. Lunch offers popular Chinese

dishes such as Char Siu Bao, Steamed

Buns with Barbecue Pork and Shrimp Har

Gow, Steamed Shrimp Dumplings. Dinner

service begins at 6:30pm and ends at

9:00pm, and the dinner menu features

family style / sharing plates that tantalize

any food aficionado. Selections include

our Signature Stir-Fry Beef Tenderloin and

Chilean Sea Bass.

Reservations are recommended for evening dining in Silk and can be made in advance by dialing 0 anytime or with the Restaurant Manager in the Waterside Restaurant during opening hours. Please Note: Churras-caria and Silk Restaurants do not count towards this limit and no charges will be applied if you dine at either of these two venues.

Cellular Telephone “Quiet Zones”You may use your mobile phone in most areas on board. However, the following areas

have been designated as quiet zones where service is not available: Waterside, Galaxy

Lounge, Hollywood Theatre, Library, Starlite Club, Umi Uma, Prego and Crystal Life Spa.

As a courtesy to all guests on board,

we kindly request that you set the ring tone to silent mode, and that you be conscious

of the volume of your voice when making a call.


Welcome to Crystal Cruises’ innovative... Newspaper Delivery Service and PressReader e-NewspapersWith the PressReader digital service,

numerous global newspapers can be

downloaded to your smartphone or

tablet. To use this service, guests should

have completed the download of the

PressReader app prior to embarking

on the cruise, or guests may wish to

download the app while ashore in a port.

Guests who prefer to read paper copies of

the newspapers may do so by completing

the order form available in your Penthouse

or stateroom. Cost for the Newspaper

Delivery Service is $6.50 per copy and, for

your convenience, the fee will be added

to your shipboard folio. Please note that delivery times will vary depending on the time of day the forms are received and the time changes as the ship sails from port to port.

A complete listing of titles is available

at our Reception Desk. Delivery of

paper copies of the newspapers you

have selected begins as soon as the

ship receives the publications. Virtually

every country is represented and the

list includes both daily and weekly

newspapers from the United Kingdom,

United States, Japan, China, India and

Russia, among others.

Welcome to the ever-growing world of services offered by Crystal Cruises’ own Computer University@Sea. Founded in 1997 aboard Crystal Symphony, Computer University@Sea has gone from being the first full-service technology center on the seven seas, to the best in a sea of imitators. Computer University@Sea offers all of the basics of a well-equipped computing facility, plus many extras you’ve come to expect from Crystal Cruises.

The Computer University@Sea facility provides every guest with access to top-of-the-line computer, digital imaging and desktop publishing equipment, a complete selec-tion of productivity and leisure software and full-time connectivity to the Internet. Keyboards are available for the vision-impaired.

In addition to the fee-based communication and publishing services that Computer University@Sea offers, you will find an abundance of free services that help make your experience on board unique to Crystal Cruises.

Computer University@Sea has worked with industry veterans over the past several years developing a comprehensive curriculum. Classes cover topics ranging from beginning courses geared toward someone who has never had the chance to get comfortable with using a computer, to advanced application training that even veteran computer users can learn a thing or two from.

We are pleased to offer the service of our Technology Concierge, who is prepared to answer general questions about gadgets. The hours for the Technology Concierge are listed in Reflections, daily, on the back page.

For all of the digital shutterbugs on board, Computer University@Sea’s new curriculum maintains a special focus on classes on all aspects of digital imaging. And for those guests who aspire to something more than our regular curriculum, our Computer University@Sea instructor can design private lessons around your specific interests for a nominal fee. Computer University@Sea has recruited top computer industry profes-sionals to assist you during your stay on board.

For this voyage, Computer University@Sea is pleased to welcome Paul Monroe as our professional guest instructor. Throughout the coming days at sea, he will lead classes, give lectures and make himself available to every guest who would like an extra touch of personal attention in becoming comfortable with all of the technology options at their disposal.

Computer University@Sea also employs a full-time staff who are available from 7:00am until 11:00pm to ensure that every one of your computer needs are met in the incompa-rable Crystal Cruises style.

Come by Computer University@Sea, located on Tiffany Deck 6 Aft, and meet the staff to learn how to access the Internet.

Open 24 hours. Technology Concierges available from 7:00am to 11:00pm.

We are located on Tiffany Deck 6, Aft, Starboard side.

Connoisseur Club In this comfortable and elegant club —

that has been referred to as “the most

beautiful room on the high seas” — make

new friends and enjoy our Connoisseur

Collection of cigars, cognacs, wines,

specialty drinks, single malt whiskies and

other fine Connoisseur liquors. Relax in

the refined elegance of this spectacular

club, patterned after the fine gentlemen’s

smoking clubs of yesteryear.


Waterside Features Modern Cuisine MenuCrystal Cruises is excited to present our innovation in dining — Modern Cuisine selec-tions in the Waterside. Our Senior Vice President of Hotel Operations, Toni Neumeister, and the chefs of Crystal Cruises created a fresh, extra-sensory experi-ence for your dining pleasure.

The Science of Food

Inspired by recent developments in food science that build on traditional cooking methods and take the traditional several steps further to reflect 21st century values, Neumeister and his talented team have crafted an exciting set of menus that will entice your palate. At a chef summit held exclusively for our Crystal culinary team, Neumeister, our executive chefs, and executive pastry chefs were joined by two guest chefs from shore-based restaurants to experiment and concoct new recipes. The guest chefs included a former research and development chef from the famous Fat Duck restaurant in Berkshire, Portugal (Heston Blumenthal’s restaurant), and a specialist in precision temperature cooking. This illustrious team of culinary masterminds brewed up innovative, fresh recipes that will have guests asking for seconds!

Crystal’s Modern Cuisine

The result of all of this experimentation is the Modern Cuisine menu offered in the Waterside. Our Modern Cuisine is based on the food science of contemporary cooking that uses special techniques, a variety of new equipment and the finest quality ingredients to ultimately reveal hidden properties in the food. Crystal’s chefs employ equipment such as Pacojets (for transforming ingredients into ultra-light mousses), smoking guns, high emulsion blenders, extractors and spray guns to enhance the flavors and textures of the Modern Cuisine menu, resulting in exciting and extremely creative presentations.

Guests will be treated to dishes that truly engage all of their senses. With intriguing textures that include foams, mousses and crystals gleaned from what you thought were ordinary ingredients, our Modern Cuisine will magically transform your evening meal into a unique, unmatched experience.

What’s for Dinner?

For example, on one night guests might find a dish of Charred Wagyu Beef Crudo, Mashed Potatoes and Horseradish Cream on the menu. On another evening, guests might wish to indulge in our “Trio of Oysters” pickled shallots, cucumber sherbet and oyster espuma or Baby Halibut, cockles dill chowder and snow peas. And be sure to save room for dessert – almond tart, marinated berries, cotton candy dome and strawberry consommé are perfect to top off the evening.

We hope our guests will experiment and indulge in the selections offered in our Modern Cuisine menu, however we also recognize that some of our guests would like to have options from our tried-and-true dishes available — our Crystal Classics. Each evening guests will be able to select from both the Modern Cuisine menu as well as the Crystal Classics menu, which includes such favorites as Prime Rib, Dover Sole “à la Meunière” and, of course, local influenced dishes such as Paella.

Bon appetit!

The Vintage RoomA unique concept in wining and dining.

Located between the Starlite Club and Umi Uma on the port side of Tiffany Deck 6 Aft, The Vintage Room was created to promote wine education and the vast range of fine wine selections offered on board.

In addition to occasional daytime wine tastings and discussions in this beautiful room, guests may partake in a variety of wine “themed” dinners on any evening of their choice during the cruise.

By special arrangement with the Head Sommelier, private parties of up to 12 can be arranged so guests may enjoy this exclusively Crystal experience of pairing wine and food. Our Executive Chef pairs a selection of special culinary creations to enhance the qualities of each of the wines chosen. During the dinner, our expert Head Sommelier shares his/her knowl-edge of these extraordinary wines, offers complete tasting notes and explains the unique properties of the vintages with the various food courses presented.

If guests wish to plan an exclusive evening in the Vintage Room with family and friends, our Head Sommelier is happy to assist you in selecting your favorite wines.

There are special themes from which a wine connoisseur can choose, such as A Wine Tour of Europe, Best Wines of Napa, The Italian Experience or New World and Old World Wine Comparisons. Four or five wines are usually chosen, and appropriate food courses to enhance the wines are presented during the leisurely, entertaining and educational evenings in The Vintage Room. There is a minimum charge of $2,500 for these exclusive private dinners, which includes the wines and gratuity.

For more information or to reserve your dinner in The Vintage Room, please contact

Head Sommelier Goran Sharlamanov via the Reception Desk. À votre santé!


Good Afternoon

Crystal Symphony is docked at Miami, Florida, USA.

The local Crystal Cruises’ Port Representative for Miami is SMS International Shore Operations.

Contact them at +1 305-290-3000 in the event of an emergency while ashore.

11:30am – 1:00pm Gordon Porth plays the Crystal piano for your listening pleasure. Crystal Cove 5

12 Noon – 5:00pm & The Library is open. Check out books for your enjoyment during the cruise

7:30pm – 11:00pm and book Magic Castle at Sea tickets. Library 6

12 Noon Embarkation commences. On behalf of Captain Nenad Willheim, Hotel Director Herbert Jäger,

Cruise Director Shane Morley and the officers, staff and crew of Crystal Symphony,

welcome you aboard for this “Caribbean Cornucopia” cruise.

12 Noon – 5:00pm Acupuncture Wellness Assessments. Meet your onboard Licensed Acupuncturist

Cynthia Nobriga to discuss your alternative health care needs. Crystal Life Spa 12

12 Noon – 9:00pm Fitness Center Open House. The Fitness Directors are available to answer questions

regarding the fitness equipment and book private training sessions.

Ask about our complimentary Footprint and Posture Analysis. Fitness Center 12

12 Noon – 9:00pm Salon Open House. Find out about all the excellent treatments we have available.

Please stop by the Crystal Life Spa to make appointments. Spa tours available.

Includes a showcase of our signature services and complimentary sauna and steam area. Crystal Life Salon & Spa 12

1:00pm – 2:00pm Arturo Castillo plays the guitar for your listening pleasure. Crystal Cove 5

1:00pm – 4:00pm MediSpa Clinic Meet & Greet: Meet Andrés Felipe Rojas, M.D., our MediSpa Physician.

He offers Advanced Facial Rejuvenation Treatments to make you look rested, happier

and youthful during your cruise with us. Very safe, single treatments that last longer. Crystal Life Spa 12

2:00pm – 3:00pm Lana Gasparyan plays the violin for your listening pleasure. Crystal Cove 5

2:00pm – 8:00pm Paddle Tennis (Wimbledon Court, Deck 12), Table Tennis (Horizon Deck 8 Aft)

Shuffleboard (Promenade Deck 7 Aft)

2:30pm Movie: Godzilla: Kind of the Monsters (2019) Stars: Kyle Chandler, Vera Farmiga,

Millie Bobby Brown. The crypto-zoological agency Monarch faces off against a

battery of god-sized monsters, including the mighty Godzilla, who collides with

Mothra, Rodan, and his ultimate nemesis, the three-headed King Ghidorah.

Rated PG-13; 2:21. Hollywood Theatre 6

3:00pm – 4:00pm Joel Spire plays the Crystal piano for your listening pleasure. Crystal Cove 5

4:30pm Spa Raffle. See if you are the winner of $500 in spa services. Crystal Life Spa 12

5:00pm All Guests back on board.

5:15pm Mandatory Guest Emergency Muster. All embarking guests are required to

muster at their assigned lifeboat stations. Please listen to the ship’s P.A. system

for announcements.

All bars and lounges are closed 15 minutes before the Emergency Muster.

In-transit guests are recommended to attend the emergency muster,

but are not required to do so. Promenade Deck 7

6:00pm All guests back on board. Crystal Symphony is scheduled to sail for

Grand Turk, Turks & Caicos.


Dress Code throughout the ship for the entire evening after 6:00pm: CRYSTAL CASUAL Women’s Crystal Casual includes: A blouse, sweater, dressy slacks, skirt, dress Men’s Crystal Casual can include: A sport coat, dress shirt, button-down shirt,

open collar or collared polo shirt and dress pants or smart trousers (no tie required)

Evening Entertainment Choices

Casino Tiffany Deck 6, Forward

Slots & Tables: Open from 7:00pm to close.

7:30pm and 9:15pm • Galaxy Lounge, Tiffany Deck 6, Forward

Crystal Symphony’s production show...

“Crystal in Motion”Featuring The Crystal Ensemble of Singers & Dancers

Violinist Lana Gasparyan, Vocalist Melissa Maugran Dynamic Dance Duo Curtis Collins & Beverly Durand and The Crystal Showband under the direction of Matt Scholz

As a Courtesy to your fellow guests and the entertainers, please power down cell phones and tablets at the start of the show. The illumination is very dis-tracting for the audience. Photography/Video Recording of any kind is not permitted. As a courtesy to fellow guests, please do not reserve seats. In order to maximize our guests’ enjoyment of this evening’s performance and to eliminate any disturbance during the show, no further beverage orders will be taken once the performance has commenced.

Hosted by Cruise Director Shane Morley

Hollywood Theatre Tiffany Deck 6, Forward

8:30pm & 10:30pm

Movie: The Fighting Preacher (2019) David McConnell, Charley Boon, Kenna Dawn When Willard and Rebecca Bean are called on a mission to a town that’s hostile towards them, they must choose whether to fight for their right to live there or love their hostile neighbors. Rated PG; 1:41.

Avenue Saloon Tiffany Deck 6, Aft

Joel Spire plays cocktail music: 7:45pm – 8:30pm

Joel Spire sings & entertains in our Late Night Bar: 9:30pm – 1:00am

Starlite Club Tiffany Deck 6, Midship

DJ Viviano plays the best dance music: 8:00pm – 9:15pm

Welcome Party with DJ Viviano playing the best dance music: 9:45pm – Late

Palm Court Lido Deck 11, Forward

The Crystal Quartet play for your dancing and listening pleasure. Join the Ambassador Hosts: After the muster – 6:00pm, 7:45pm – 8:30pm & 9:45pm – 12 Midnight

Crystal Cove Crystal Deck 5, Midship

Gordon Porth plays the Crystal piano: After the muster – 6:15pm, 6:30pm – 7:30pm, & 8:15pm – 9:15pm

The Double Malt Duo play for your listening pleasure: 9:45pm – 10:30pm & 10:45pm – 11:30pm


Phone Home with SeaMobile™ Note: SeaMobile is a special service offered for the convenience of our guests. Since not all carriers can utilize this service, we strongly encourage you to contact your home service provider to determine if they allow access.

Through an agreement with SeaMobile, a

leading provider of satellite-based broad-

band services, Crystal Cruises lets you

take advantage of your wireless devices

while at sea. Once the ship reaches 12

nautical miles off shore, you can use

your own mobile phone and telephone

number to keep in touch both with fellow

travelers on board, as well as with friends

and family ashore.

To connect, first make sure you have

authorized service from your home provider

to dial international phone numbers. Then,

use your mobile phone and telephone

number the same way you would

ashore. Most compatible devices connect

automatically when the power is turned on.

Your mobile phone settings should be set to

Automatic Network Selection.

When calling the U.S., Canada, Mexico or

the Caribbean, dial as you would on a land

line (1, the area code and phone number).

To reach other international destinations,

dial 011, the country code and phone

number. If you do not know the country

code, please contact your home service

provider. While using this system, you

may see the following on your cell phone

display: 901 Nor, 901 18, Cellular at Sea,

or Maritime. This simply indicates you

are roaming and international maritime

roaming rates will apply.

To avoid interference with land-based wire-

less networks, the SeaMobile system will

only be available when the ship is at least 12

nautical miles from land. When in port, you

can connect to local roaming networks, as

permitted by your home carrier.

You may use your mobile phone in most

areas on board. However, the following

areas have been designated as quiet

zones where service will not be available:

Waterside restaurant, Galaxy Lounge,

Hollywood Theatre, Stardust, Umi Uma,

Silk, and Prego. As a courtesy to all guests

on board, we kindly request that you set

the ring tone to silent mode, and that you

be conscious of the volume of your voice

when making a call.

Text messaging on your mobile phone

and compatible GSM device, as well as

service for Internet-enabled devices, is also

available as long as you have these services

through your home carrier. Again, fees and

other charges may be added by your home

wireless service provider, and charges will

be billed by your home carrier.

For complete details and rates, refer to

the SeaMobile pages in the Telephone

Guide section of the stateroom directory.

There may be other costs, such as taxes

and fees, associated with using these

services, which may be charged by your

home carrier or service provider. In addi-

tion, you may wish to check with your

specific service provider for any additional

charges that may be incurred.

Important Notice: To avoid any roaming fees while at sea we suggest that all mobile devices are set to ‘Airplane Mode’.

Phone Home... Avoid high roaming charges on your cell phone

This rate is in effect when you make ship-to-shore calls using your stateroom telephone that are billed to your shipboard account. The rate is in effect when calling any country in the world. Refer to the Telephone Guide of your in-stateroom directory for complete instructions on using your telephone.

Rates: $2.50 USD per minute*

*$2.50 per minute rate applies to calls made using your in-stateroom phone and billed to

your shipboard account.


AVENUE OF THE STARS BOUTIQUES

Crystal Collection

Fine Jewelry Boutique

Welcome Aboard!Retail Manager Christiaan Nortje and

his team cordially invite you to visit Crystal

Symphony’s boutiques, conveniently

located on Tiffany Deck 6 Midship.

Stop into Crystal Collection to see our

range of fragrances, costume jewelry

and designer accessories. In Facets you’ll

discover a beautiful and unique collec-

tion of fine jewelry and designer watches.

Apropos offers formal, logo and casual

apparel, plus all your sundry needs can be

found in our logo section.

A Word About Purchasing Jewelry: Crystal Cruises is pleased to present a

very special collection of jewelry from

around the world showcased for you in

Facets Fine Jewelry store. We invite you

to shop on board with the utmost confi-

dence that you will receive six-star quality

service and jewelry from renowned and

trusted designers.

Our goal is to assist you in finding the

perfect piece that will bring back fond

memories of your Crystal cruise. We invite

you to stop by during your cruise and

shop at your leisure with our qualified

onboard jeweler. Crystal Cruises proudly

gives you the most attentive service on

the high seas.

Environmentally-Friendly Tote BagsUpon arrival in your stateroom or pent-

house, you may have noticed a new

Crystal Cruises white tote bag placed in

your closet. This bag is made from envi-

ronmentally friendly materials.

We are pleased to present this tote bag

for you to use throughout the cruise

to take your personal items to the pool

or spa, or for holding your towel and

other belongings when going ashore or

on a shore excursion. If you wish, you

may even take the bag home with you,

compliments of Crystal Cruises.

Needle Containers Guests who need to self-administer injec-

tions for health purposes should contact

your stateroom attendant. For your conve-

nience and safety, she will provide a sharps

container to ensure the safe disposal of the

used syringes/needles.

Charging Your Stateroom PhoneWhen not using the cordless telephone in your stateroom, we kindly suggest that you return the phone to its docking station in order for it to remain fully charged. The red button in the bottom left corner should light up when the phone is properly placed.

Guest Identification Key CardAt check-in you were issued your Guest Identification/Key Card. Please be sure to carry this card with you at all times. It is necessary to have it out and available at the gangway every time you leave and return to the ship, as it will be scanned by Crystal Symphony’s security system.

Your Key Card must also be presented upon request when making purchases in our shops, enjoying spa and salon services, or when ordering Connoisseur List drinks in the bars and lounges in order to ensure correct posting to your shipboard account.

To open your stateroom door, insert your card into the door lock with the arrow facing up. Remove the card. When the green light comes on, open the door latch. Your Key Card also features your Lifeboat Number (emergency muster) station as well as the ship’s telephone number should you require it while ashore.

When Crystal Symphony is in port, please utilize the local Port Agent’s phone number as printed on the Shore Excursions Port Description and local map (available at the Shore Excursions desk) as well as in Reflections (Daytime Activities Page).

Captain Nenad Willheim and the Crystal Family wish a…

Happy Birthday to:

Mr Eric Walsh

Happy Anniversary to:

Mr. & Mrs. Dan and Janemarie Baker

Mr. & Mrs. Keith and Jan Galitz

Dr. & Mrs. Mark Cathy Houser

Mr. Danny Phillips & Mrs. Tara O’Connor

Mr. & Mrs. Julius and Bernice Spokane

Mr. & Mrs. Pardeep and Charu Shori

Best Wishes & Congratulations!


Text the News (Free!): Crystal Provides Free Unlimited Wi-FiAs you may have heard—and by now, seen—there are many fabulous changes afloat for Crystal Symphony, and indeed, across all elements of Crystal travel. We are pleased to announce the latest and greatest in the Evolution of Crystal Luxury: Free unlimited Wi-Fi for all guests across all devices—laptops, tablets and smartphones—aboard Crystal Symphony.

A window onto this elevated digital experience is Crystal Connect, a new dedicated guest Internet portal and digital app that puts the world, and the world of Crystal, at your fingertips. Tap or click on this streamlined landing page to surf the Internet and access an array of shipboard information, including daily menus from each restaurant, listings of daytime and evening activities, Crystal Adventures shore excursions, spa treatment options and appointments, and daily port maps. A number of international newspapers is also available for digital viewing, as well as Crystal lectures on demand.

Movie buffs will love the new interactive television in every stateroom and suite, allowing on-demand viewing of current blockbusters and Oscar-nominated films—an industry first. New streaming allows for viewing on personal devices as well.

Certainly, television isn’t just for consuming media anymore—it is also for ordering a late-night nibble or fresh coffee from room service. Simply point the remote and click your preferences.

Whether you tap, click, swipe or point, we hope you “Like” the newest, high-tech enhancements to the legendary Crystal Experi-ence. Enjoy your explorations—both virtual and real-world!

Public AnnouncementsIn an effort to respect your privacy and solitude while on board, announcements are only broadcast into your staterooms in the case of extreme urgency or emergency. Please note that all announcements can be heard on the open decks, in public lounges and on your stateroom television. The Captain gives navigation and weather updates every day at sea at 12 Noon and upon departure in each port of call. Periodically throughout the cruise, navigation and weather information may be given, as well as occasional program highlights and points of interest en route.

HUBERT GEMS, TIFFANY DECK 6 MIDSHIP


Savor the Luxury of our Connoisseur Wine & Spirits ListWhether you want to celebrate a special occasion or simply revel

in the delight of cruising on your favorite cruise line, the special

wine and spirits selections available on our Connoisseur List will

surely add a feeling of joie de vivre to your festivities.

Our Connoisseur List includes fine wines and spirits from all

over the world with incredible options that will suit the most

discerning guests’ palates. Your Sommelier will be pleased to

assist you with selections available on your cruise, giving you the

opportunity to explore new wines, indulge in your favorites, and

matching select wines with our delicious cuisine. We also have a

selection of Connoisseur Dessert wines available on every cruise

selected specifically to enhance our delectable desserts.

Crystal’s Sommeliers are certified by the Court of Master

Sommeliers and can be of considerable assistance to our guests

in choosing the appropriate wine for every occasion and type

of cuisine. Please feel free to contact our expert Sommeliers to

assist you throughout your cruise.

Pool & Jacuzzis Safety Rules & RegulationsWe ask guests to help us maintain the standards of cleanliness for which we are known by following these guidelines:

• For everyone’s safety, please refrain from bringing glass into the pool areas. Only plastic containers for beverages may be used around the pools and Jacuzzis.

• In compliance with United States Public Health regulations, children wearing diapers (including swimming diapers) and children who are not toilet-trained are restricted from using the pools and Jacuzzis.

Please also note the following:

• 3- to 12-year-olds: Must be accompanied by the parent or legal guardian at all times.

• 13- to 17-year-olds: May use the facilities on their own, unaccompanied by parent or legal guardian.

• There are no lifeguards on duty.

• Proper pool behavior is required at all times.

There is to be no diving or jumping into the pool or jacuzzi at any time.

AVENUE OF THE STARS BOUTIQUES, TIFFANY DECK 6 MIDSHIP

Shipboard credits may be applied to all retail purchases.


Redeeming Shipboard Spending CreditsGuests sailing with us often receive a shipboard spending credit or onboard gifts (truffles, wine, etc.) from their travel agents, from one of our Crystal Cruises travel partners such as American Express and Leading Hotels of the World, or through the Crystal Society Rewards Program. These credits are intended to enhance your cruise experience, giving you the opportunity to enjoy additional shipboard amenities and services. You may also, sometimes, receive a shipboard spending credit directly to your shipboard account from friends, family members or your travel agent as a special “bon voyage” present. Crystal Cruises would like to clarify our policy regarding these credits and gifts.

Shipboard Spending CreditsShipboard spending credits may be applied to any onboard purchases or services normally charged to your shipboard account. These include gift shop purchases, shore excursions, photographs and digital cameras, gratuities, laundry and dry cleaning, beauty salon or spa treatments. Shipboard Credits cannot be redeemed or otherwise utilized in the Casino or for Bingo.

Shipboard spending credits may not be applied to port charges, future cruise bookings or stateroom upgrades. Further, any credits not used during your cruise cannot be exchanged for cash or “held” on your account for a future cruise (with the exception of back-to-back sailings). Any unused shipboard spending credits expire at the conclusion of your voyage.

Onboard GiftsGifts you receive from our travel partners during your cruise, such as chocolate truffles and wine, may not be redeemed for cash. However, should you choose to return any of these gifts, the equivalent retail value will be applied to your onboard account as a shipboard spending credit, subject to the same provisions described above. Please note that flowers may not be returned for credit, as they are perishable items. Gifts from the Crystal Society may not be redeemed for cash or credit.

Payment for Purchases on BoardFor your convenience, there is a “charge only” system on board. Simply sign vouchers for all purchases and services. The charges are laced on your account and billed to you at the end of the cruise. Cash, travelers checks, American Express®, MasterCard®, VISA®, Din-ers Club®, Discover®, or personal checks in U.S. currency (up to $4,000 per person per cruise) are accepted for payment. Your name and account number (5 digits = stateroom number + personal suffix) are printed on the check by the cash register. We request that each guest verify that the name and account number are correct before signing each bar bill/sales check, as the charge will be posted directly to your onboard account.

Casino Cash Advance Policy Change An addition to our existing Room Charge policy for Resorts World at Sea Casino shipboard advances has been implemented. We have added a Global Cash Access service for credit card and debit card cash advances for use in the Resorts World at Sea Casino.

With this service, guests may now obtain cash advances using the following credit cards — Visa, MasterCard, Diners Club, JCB and Discover — or by making withdrawals using debit cards directly at the Casino Cage. Please note that American Express cards cannot be accepted. Please note that the Global Cash Access service is only available at the Resorts World at Sea Casino Cage and the actual credit card or debit card must be presented to the cashier in order to process the request. The cash limit that is permitted to be withdrawn is based on your current debit or credit card terms and conditions. A nominal transaction fee is charged for using this service.

Games of Chance Only those guests who are 18 years of age or older are permitted to participate in any monetary-based Games of Chance (i.e. Bingo, gambling in the casino, etc.). Guests must be at least 18 years of age to enter the Casino. Guests under the age of 18 may accompany appropriate-aged guests to Bingo, however they may not actively participate. With regards to Bingo, no one under the age of 18 will be allowed to purchase a Bingo card and play. In addition, no prizes will be paid out to anyone under the age of 18 years. Thank you for your cooperation.


X-Ray SecurityCrystal Cruises is committed to main-taining the highest level of security for the safety of all our guests and crew. According to current regulations, it is necessary to X-ray ALL bags and carry-on items, including cameras, being brought on board Crystal Symphony.

Please note that our X-ray machines are film-safe and will not damage your pictures. We ask all guests to kindly coop-erate with our security personnel, as they make no exceptions to this security policy.

Thank you for your cooperation.

Suspension of Bridge & Engine Room ToursRevisions to International Regulations dictate that certain areas of the ship are catego-rized as “restricted.” These areas include the Navigation Bridge and Engine Room (among others). Therefore, we regret to inform you that we are no longer permitted to conduct tours of these areas on board. We appreciate your understanding.

AVENUE OF THE STARS BOUTIQUES, TIFFANY DECK 6 MIDSHIP

It’s an unusual and rare treat to have a designer on board, even more so when she’s the head jeweler of the company that bears her name. American born. Q Evon sold her first piece at the tender age of six and never looked back. A long career as a commercial model and actress allowed her to travel the world, immersing herself in new cultures and sketching designs inspired by the vivid impressions, tastes and textures she experienced.Turning her passion for jewelry fabrication into a full-time business in 1996, her first wholesale collection won two first place jewelry industry design awards. Growing her business over two decades to include fine jewelry, museums and one-of-a-kind collections, “Q” continues to push the limits of her designs and evolve as a designer, fine jeweler and metalsmith.

Product OverviewWorld travel, international culture and visual texture have long been the building blocks of each Q Evon Design collection. Q’s muse may come from the shapes and angles in the Gothic architecture of Barcelona, the texture of the North Carolina mountains at dawn, or the light and shadow playing over the Rock of Gibraltar, inspiring her to create one-of-a-kind pieces steeped in world travel experiences, which have dominated the esthetic unique to Q Evon Design. The Q Evon limited production collections are sterling, colored gemstones and 18-karat vermeil. Q personally selects her gemstones in Southeast Asia and Brazil and works closely with her stonecutters to create the perfect shapes to reflect her international mindset. Each handcrafted piece of jewelry tells a story and is the start of a new story for the wearer. Follow her on Facebook, Twitter, Instagram and Pinterest.Join Suzanne Q. Evon in Apropos this voyage and make sure to sign up for one of her free jewelry making classes. Limited space available.

Junior CruisersChildren are supervised during their activi-ties with the Junior Activities Directors, but children (ages 10 to 12) and Teens (ages 13 to 17) are free to come and go as they please, as the program is not intended to be a day-care facility.

We remind all parents and guardians that, ultimately, their children are their respon-sibility. We kindly ask for your under-standing and cooperation to ensure that guests of all ages enjoy their cruise.

Please note that for safety reasons and in consideration of fellow guests, running in corridors and on Deck 11 is prohibited.

Cocktail Partyhosted by Resorts World At Sea

Join us in the Casino Lounge at 9:00pm

on November 29th for light hors

d’oeuvres and a chance to win Crystal

Glasses or a trip to South Africa!

To enter the raffle, pick up your ticket on November 25th between 7:00pm and 11:00pm in the Casino.

Genting Rewards members see the casino

host for more details.

Sponsored by Sun International and

Crystal Collection.


MEET OUR CONCIERGES

Concierge – Melanie PetersMelanie hails from the sunny Australian city of Brisbane. Melanie started her career in

hospitality as a teenager at the Treasury Casino and Hotel as a cashier and rising the

ranks to a slot supervisor. Her love for travel started when she

joined her friends in London to live and work. Once she started

travelling around Europe and the U.S., Melanie realized that she

had a thirst to experience new cultures and their food and wines.

Once her working holiday ended in 2011, Melanie was recom-

mended to Crystal Cruises as a slot hostess. She took great pride in

ensuring her guests had great fun at her tournaments. Her passion

for customer service and a quest for new challenges led Melanie to

the Concierge Desk. You will find her here smiling and always ready to provide guid-

ance with any requests to ensure you have a relaxing and fulfilling upcoming voyage.

A Note about Sun Loungers & ChairsFor the comfort and convenience of all our guests we would like to remind everyone

that reserving or saving sun loungers, chairs or sofas for later usage on our pool deck

or any other public lounge area is not permitted. Any chairs, loungers or sofas unat-

tended for more than 30 minutes will be considered vacant and will be reset for new

guests. Any items left behind can be retrieved from the Reception Desk on deck 5

mid-ship. Thank you for your understanding.

Chief Concierge – Sergio PetreSergio, born in Caracas, Venezuela was destined to travel from a young age. He moved

to France as a teenager to learn about his family’s culture, as well as follow a career

in football that led him to Spain. Sergio then received a scholar-

ship for a university in Southern Indiana, USA where he obtained a

Bachelor’s Degree in Business Administration.

Soon after, he started his hospitality career in Las Vegas, USA where

he fell in love with the industry. This led him to Switzerland, to

continue his studies and obtain a Master’s Degree in Hotel Manage-

ment specializing in Human Resources. Sergio’s work experiences

also include working for a family owned hostel in Peru, a resort in

French Polynesia, and a luxury hotel in Switzerland.

In 2017, the opportunity arose for him to join the reception team of Crystal Symphony, an

opportunity that combined two of his passions, to serve and to travel the world.

Sergio is eager to make sure your Crystal journey is a dream come true.

Smoking PolicyAt Crystal Cruises, we recognize that some of our guest smoke and others do not. Therefore, the living environment on the ships is designed to satisfy everyone. Indoor smoking is permitted only in the Connoisseur Club smoking lounge. Smoking is prohibited in all other indoor areas of the ship including all other public rooms, lounges, corridors and restau-rants, as well as all staterooms, suites and verandahs. Please note, if smoke is detected in a stateroom or suite, a cleaning fee of $250 per incident will be billed to your account.

Outdoor smoking is allowed in a limited number of designated spaces as follows:

Cigarette smoking (including e-cigarettes)

• Decks 10, 9 and 8 Aft, port side on Crystal Symphony • Seahorse pool area, Forward, port side only • Promenade Deck, port side only

Cigar & Pipe smoking • Decks 10, 9 and 8 Aft, port side on Crystal Symphony

Electronic cigarettes (e-cigarettes) are allowed in the same venues where smoking is permitted. E-cigarettes are not permitted in areas designated as no smoking.

Crystal Cruises kindly asks guests to observe non-smoking areas that have been created for the comfort and enjoyment of everyone on board. Our Concierges are happy to arrange private golf outings at our various ports

of call this cruise. In a cruise industry first, our concierges were the first cruise line concierges to become Professional Affiliates with the Austrian sector of the Union Interna-tional des Concierges d’Hôtels.

ValuablesFor your security, each stateroom and penthouse is equipped with a personal safe for small valuables that you may like to keep handy. Because you must assume full responsibility for items kept in your stateroom, we recommend that items of special value be placed in the complimentary safe deposit boxes at the Reception Desk, Crystal Deck 5.


It is our pleasure to welcome you to Crystal Symphony’s Spa, Salon, and Fitness Center. The Crystal Life Spa offers a wide range of luxurious services and treatments. A Spa & Salon menu can be found in your stateroom.

Please do not hesitate to introduce your-self to the Spa & Salon staff and to the Fitness Instructors.

It is our pleasure to be at your service.

Join us and experience the splendor that

awaits you at the Crystal Life Spa & Salon.

Fitness CenterCrystal Symphony proudly offers an outdoor Fitness Garden on Promenade Deck 7 Aft, Horizon Deck 8 Aft and Sun Deck 12 Aft featuring a curated “Movement Journey” utilizing stainless steel equipment. Sun Deck 12’s indoor Fitness Center boasts equipment from TechnoGym including cardio equipment plus an expanded collection of TechnoGym Kinesis™ strength training equipment.

Guests are invited to join the Fitness Directors for frequent complimentary orientations throughout the cruise as

indicated in your Reflections program.

Spa & Salon Notice Guests are kindly asked to refrain from

bringing any food items or alcoholic

beverages into the Crystal Life Spa Steam

and Sauna area.

Treatments may not be divided among multiple persons. All treatments must be booked and paid for in advance. Offer subject to availability.

*Inquire at spa reception for availability of these services.

WHEN YOU BOOK THEM TOGETHER NOW.CHOOSE FROM THE FOLLOWING TREATMENTS:

102030.A

Treatments may not be divided among multiple persons. All treatments must be booked and paid for in advance. Offer subject to availability. *Inquire at spa reception for availability of these services.

your 1st treatment

your 2nd treatment

your 3rd treatmentOFF

OFF

OFF

30%

20%

10%

Save up to $259!

SPA MORE.SAVE MORE.

• Elemis Oxydermy Facial*

• LT Hydra-Thérapie Skin Nutritive Facial*

• LT Hydra-Lift Facial d’Excellence*

• LT Classique Hydra-Lift Facial

• Elemis Tri-Enzyme Facial

• Elemis Pro-Collagen Grooming Treatment with Shave for Men

• Elemis Aroma Spa Seaweed Massage

• Bamboo Massage 50 or 75min

• Thai Poultice Massage 75min only

• Elemis Aroma Stone Therapy 50 or 75min

• Swedish Massage 75min only

• Elemis Deep Tissue Muscle Massage 75min only

• Ionithermie Cellulite Reduction Program

• Elemis Exotic Lime & Ginger Salt Glow

• Elemis Absolute Spa Ritual

• Pain Management Acupuncture*

• Keratin Express Blow Out with Cut*

• GO SMiLE Tooth Whitening

• Fire & Ice Manicure and Pedicure

• Individualized Personal Training

Welcome to the Crystal Life Spa & Salon, and Fitness Center

Shipboard credits may be used on all Spa and Salon services, gifts and products. For more information, please call 3875 or visit the Spa on Sun Deck 12 Aft. For your convenience, an 18% service charge will be automatically added to the price for your services at the time of check-out.

SPA RAFFLE Today!Today at 4:30pm in the Spa, Sun Deck 12 Aft,

we are giving away $500 of Spa Credit.

If you haven’t done so already, get your complimentary ticket from the Spa and make sure you are in it to win it. Please note: one raffle entry per guest


Crystal Casual NightSunday’s Dining Hours

Printed on Recycled Paper

Luncheon

Waterside, Crystal Deck 5 Midship

Luncheon (Open seating) 11:45am – 1:30pm

Marketplace, Lido Deck 11 Aft.

Luncheon Buffet Closed

Silk, Lido Deck 11, Midship 1:30pm – 3:30pm

Trident Grill, Lido Deck 11 Midship

Open for hamburgers, cheeseburgers, wraps and snacks 11:30am – 6:00pm

Scoops, Ice Cream Bar, Lido Deck 11 Midship 11:30am – 6:00pm

The Bistro, Tiffany Deck 6 Midship

Bistro Snacks, Tarts and Pastries 11:30am – 6:00pm

Dinner

Waterside, Crystal Deck 5 Midship (Open Seating) 6:00pm – 9:30pm

Prego, Tiffany Deck 6 Aft (Italian Cuisine) 6:00pm – 9:30pm

Umi Uma, Tiffany Deck 6 Aft (Japanese Cuisine) 6:00pm – 9:30pm

The Sushi Bar, Tiffany Deck 6 Aft (Japanese Cuisine) 6:00pm – 9:30pm

Churrascaria, Lido Deck 11, Aft (Brazilian Steakhouse) 6:30pm – 9:00pm

Silk, Lido Deck 11, Midship (Chinese Cuisine) 6:30pm – 9:00pm

The Bistro, Tiffany Deck 6 Midship

Petit Desserts and Cheeses 8:00pm – 11:00pm

Late Night Gourmet Snacks Avenue Saloon, Crystal Cove, Starlite Club, Palm Court 11:00pm – 12 Midnight

Reservations for Umi Uma, Prego & Silk: Reservations for each specialty restaurant may be made in advance by dialing 3854 or 0 at any time. If you’d prefer to make reservations in person, Maître d’ Mario Gallo is available in Prego, Tiffany Deck 6 Aft, today from 1:30pm to 5:00pm. No reservations are required for The Sushi Bar, first-come, first-served basis (charges may apply). Two visits for each guest sailing Miami Roundtrip may be made during this cruise to either Prego, Umi Uma or The Sushi Bar or a combination thereof without charge. Should further visits be made to any of these specialty venues, a $30 fee per person / per visit will be charged to your onboard account. Please Note: Churrascaria and Silk Restaurants do not count towards this limit and no charges will

be applied if you dine at either of these two venues.

Sunday’s Bar HoursAvenue Saloon 5:00pm – Late

Connoisseur Club 5:00pm – Late

Crystal Cove 10:00am – 11:30pm

Palm Court 5:00pm – 12 Midnight

Starlite Club 7:45pm – Late

Silk Bar 11:30am – 9:00pm

Avenue of the Stars Boutiques: Apropos, Crystal Collection and Facets The advantages of shopping on board include no sales tax on all items. Open this evening 6:30pm to 11:30pm.

Computer University@Sea, Tiffany Deck 6 Open from 12 Noon to 11:00pm today.

Concierge Desk, Crystal Deck 5 Midships Available today from 12 Noon to 7:30pm.

Crystal Images, Tiffany Deck 6. Photo services include camera sales and portrait sessions throughout the cruise. Open today from 7:00pm to 10:00pm.

Crystal Life Spa & Beauty Salon, Sun Deck 12 Aft Open today 12 Noon to 10:00pm. Appointments are available at your request until 10:00pm. A Hospitality Desk is avail-able for appointments & advice in the Fitness Center, Sun Deck 12 Aft.

Crystal Life Spa Fitness Center, Aerobics Studio & Weight Room, Sun Deck 12 Aft Open 24 hours. Attendant is on duty 7:00am to 7:00pm. Declaration forms must be signed for use of treadmills. The Fitness Directors are available for complimentary consultations today; they are available for personal training throughout the cruise.

Crystal Society Host, Crystal Deck 5 Jacco Schrijver is at his desk beginning tomorrow. Please check the back of your Reflections daily for his desk hours.

Future Sales Consultant, Crystal Deck 5 Daniele Puma is at his desk beginning tomorrow. Please check the back of your Reflections daily for his desk hours.

Library, Tiffany Deck 6 Midship Open today 12 Noon to 5:00pm and 7:30pm to 11:00pm. Check out books for your enjoyment during the cruise.

Medical Center, Crystal Deck 5 Forward Located just forward of Reception Desk on the starboard side. Open 8:00am to 12 Noon and 2:00pm to 6:00pm. Doctor’s Consultation Hours: 9:00am to 10:00am and 5:00pm to 6:00pm. Medical attention (24 hours) Dial 9911. In an extreme emergency call 3333.

Resorts World at Sea Casino, Tiffany Deck 6 Forward The Casino follows Nevada State Gaming Regulations. Games are played with US dollars; some foreign currencies may be exchanged at the cage; see cashier for details. Slots & Tables: Open from: 7:00pm to close.

Shore Excursions Desk, Crystal Deck 5 Open from 12 Noon to 7:00pm.

Today’s Cocktail Suggestion

Rum SidecarSaid to be invented around the end of World War I in either London or Paris, the Sidecar was directly named for the motorcycle

attachment. Uses Rum instead of Courvoisier.

Myers’s Rum, Orange Curaçao, fresh Lemon Sour Aquafaba

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