2018 eERFoRMANcE ScoREcARD (AnNex B)

LAGUNA LAKE DEVELOPMENT AUTHORITY

1 Waler Quality Guidelines and Genoral Efnuent Standards (DENR A.O. No. 2Ol 8-08) provides that the required minimum BOD for Class C r|Eler bodi66 is 7 mg/L.'z

Water Quality Guidelines and Gen€ral Eflluent Standards (DENR A.O. No. 201 6-08) provides that lh€ m;ximum BOD lor N€dPropos€d tndustry or wastewaier t],eatm€nt plantsto be consuucted und6r Oas6 C inland weter catogory is 50 mgy'L.3 See Contrcl Lisi as Appcrdi( A, composed of 841 establishmenls_

sol Manage and lmprove Water Quality (Ctass C)

SM1Maintain WaterQuality of Laguna deBay

Monthly values [inmilligrams per liter(mg/L) BiochemicalOxygen Demand

(BOD)I/ 12 months

10o/o All or Nothing4.67 mgll

BOD2.0 mg/L BOD

Within thestandard BOD

Within the standardBOD levelas

prescribed by theDENRl

SM2

Percentage ofEstablishmentsDisposing WastewaterWithin StandardBiochemical OxygenDemand (BODF

Total number ofestablishments

disposing wastewaterwithin standard BOD /

Total number ofestablishments under

the Control List3

7.SYo

(Actual/Target) xWeight

70% of theControl List

85% of theControl List

90% of the ControlList

so2 lmprove Lake Productivity

SM3

Maintain Lake AreaCovered byAquacultureStructures [Net at theEnd of the Yearl

Net area at the end ofthe year [in hectares

(has.)l7.50/o Allor Nothing 12,713 has. 12,218 has. 9,200 has. 9,200 has

oo-

=(Joo

2IJJ

=zoE

=zIIJ

Sub-total 25%

Component

Formula

Baseline Data

2015 2016

Target

2018Objective/Measure 2017Weight Rating Scale

A.

LLDA l2of 5Pertormance Scorecard 201 I

so3 lmprove Stakeholder Satisfaction

SM4

so4

10o/o N/A

10o/o All or Nothing Establish baseline

75o/o 9Oo/o

Ensure Environmental / Regulatory

Notice of Violations(NoVs)

(Actual/Target) xWeight Contract for

surveyawarded

Percentage ofSatisfied Customers

0%o = lf lessthan B0%

Total number ofrespondents which

gave at leastSatisfactory rating /

Total number ofrespondents

Cumulative number ofNOVs settled or

resolved as of year-enda / Cumulative

number of cases issuedwith NOVs as of year-end (through ADR or

PHC)

Percentage ofSettled/ResolvedSM5

otu,ooEIIJY

o

Sub-total 20%sos !ncrease Revenues

SM6 Revenue GenerationSales/Revenue fromOperations + Other

Revenue1lYo

(Actual/Target) xWeight

P220.035Million

P302.848Million P255.221Million P330 Million

ozzlr

Sub-total 10%

Component

Formula

Baseline Data

2015 2A16

TargetObjective/Measure 24182417Weight Rating Scale

a Settlad or resolved shall includo cases wher€ qslablishment is issued with LLOA clearance or Permit being able to compty with the a the requirements of LLDA

l'

LLDA [3of 5

Performance Scorecard 201 8

so6 tmprove Efficiency in Quasi-Judicial Functions

SM7

Percentage of CasesResolved ThroughAlternative DisputeResolution (ADR)

Total number of NOVsresolved through ADR/Total number of NOVs

endorsed to ADR

7.5o/o(Actual/Target) xWeight

40o/o 63% 700/

5 percentagepoints increasefrom precedingyear's actual

SM8

Percentage of CasesResolved ThroughPublic HearingCommittee (PHC)Within ApplicableProcessing Time5

Total number of PHCcases resolved withinapplicable processingtime / Total number of

cases endorsed to PHCfrom July 1 of the

previous year to June30 of the current year

7.5%(Actual/Target) xWeight

90o/o

oIIJoot!ooto-

zuIIJ

z

SM9Percentage of PHCBacklog CasesResolved

Total number ofbacklog cases resolved

/ Total number ofbacklog cases beforeJune 30 of preceding

yeat

7.50/o

(Actual/Target) xWeight

0%o = lf lessthan 20%

s0%

Component

Formula

Baseline Data

2015 2016

TargetObjective/Measure 20'182017Weight Rating Scale

wd' wat6r Poilulion - I 20 rd, violation of zoMAP -_60 fu. For purposes of co.put"ton, iire p.oo""ing time rvoutd begin from date c€se is endrEed to ADR for resolution andends on the issuance of appropdate order (ord6r to pay, cease jnd besist o.oei,'oioraii ot rji"rissau.-

.l'

LLDA l4of5Pertormance Scorecard 201 8

so7

Percentage ofApplications forPermits and LicensesProcessed WithinApplicable ProcessingTimeT

Total number of permitsand licenses issued

within applicableprocessing time / Totalnumber of applications

for permits and licensesreceived

7.SYo70o/o

Streaml tne Processes

(Actual/Target) xWeight

SM 1070%

so8

SM 11Reduce

Competency Gapof the Organization

by 25o/o

so9 Automate Processes

Actual accomplishment Allor Nothing JV proposal

30%

5%

5o/o

Maintain Motivated and Committed Workforce

Sub-total

Boardapproved

CompetencyBased Human

ResourcesManagementFramework

Competencylntegration andUpdating of HR

Systems(recruitment and

L&D)

Total number ofcompetency gaps

closed / Total numberof competency gaps

Percentage ofRequiredCompetencies Met

(Actual/Target) xWeight

CompetencyAssessment

Report

TOR andFeasibility

Study for thePermitting andMonitoring andEnforcement

System

Automation ofLLDA Clearanceand Discharge

Permit issuances

Processes forAutomation

3otr(,oz(9zztrUJ

SM 12Operational OnlinePayment System,

includingcashiering system

Component

FormulaBaseline Data

2015 2016

TargetObjective/Measure

20182017Weight Rating Scate

'Applicable processinq time for D€rmib and li'€nses: LLDA clearEnce - 20 days, LLDA crea*nce Eremption - 10 days, New Discharg€ perm1 - 30 *6, Renewar of oischarge

,/i"

so 10 Develop and lmplement Quality Management System (OMS)

5% All or NothingISO 9001:2008

Certified

tso9001:2008Maintained

ISO 9001:2015Certification

Certification underISO 9001:2015

StandardsSM 13

Attain ISOCertification

Actual accomplishment

Sub-total 15%

lOOo/oTotal

Component

Formula

Baseline Data

2015 2016

Target

20182017Objective/Measure Weight Rating Scale

LLDA l5of5Pertormance Scorecard 201 8

Az