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i n c r e a s e r e v e n u esimplifying TRAVEL

Innovative pre-check in luggage weighing systems

Improving the airport environment, customer satisfaction...and generating partner revenues

Weigh-ahead... Forward thinking solutionsThe market leader in pre-check in weigh machines and innovative hand luggage solutions.

Weigh-ahead is an innovation focused company. Our aim is to improve travel experience by reducing stress, cost and embarrassment associated with excess baggage.

We offer a range of proven pre- check in solutions, designed to educate and empower the traveller while providing commercial benefits to airport operators and related services.

Our systems are unique, providing tailored and airline specific information, calculating excess charges, educating travellers and dispensing innovative excess luggage solutions.

Shared returnsAs well as delivering meaningful benefits to customers, our services are a great opportunity for organisations choosing to partner with us.

Weigh-ahead is an associate member of the Airport Operators Association. We develop practical working relationships with airports, service agents and airline operators.

Why Weigh-ahead?Our smart systems represent the solution to a host of difficulties encountered in airports today.

We can help you offer dedicated, up to date pre-check in facilities to travellers, educating them about luggage weight restrictions and even providing practical solutions for carrying excess baggage.

Resolving a growing problem

When you’re at the front of the check in queue... your options are limited.

Weight restrictions are ever changing and becoming diverse between operators. Research findings highlighted a range of problems associated with excess luggage:

• Stressed and angry passengers

• Passenger re-packing at check in desks

• Slow check in processes

• Long security lines

• Abandoned luggage

• Reduced job satisfaction amongst check in staff

Independent research found that 52% of travellers were interested in purchasing a smart bag

Products designed to meet your needsWe have developed a family of solutions based on an IPR Portfolio with new, advanced technology. The Weigh-ahead range is designed to locate in a variety of situations, considering practical demands of the modern airport.

Carefully considered user friendly design

• Optimal use of floorspace

• Robust technology with minimal components

• Rugged exterior

• Easy maintenance

Simple cashing procedures

• Secure cashing and receipt functions

• System security and remote monitoring

• Automatic update function for weight limit data

Smart and intuitive touch screen interface

• Picture based story navigation process

• Multi-lingual display

• Printed information for user convenience

Advertising and promotion opportunities

• Screensaver advertising function

• Screen content advertising function

• Campaign advertising via remote updates

• Full machine decal service

Touch screen innovationOur user interface is designed to provide an informative and engaging experience. They are simple to understand, multi-lingual and use visual story aids with easy to read content.

Our systems have been designed with input from research with travellers and airport operators and tested with large audiences in full airport trials.

Fully certified Our systems are guaranteed to be of the highest quality and are certified by the National Weights and Measures Laboratory.

They are regularly inspected to ensure compliance with accuracy reports available on-screen for trading standards officials.

Smart Bags...clever detailsObtained from our customised vending system, or sold over the counter, the smart bag provides a hand luggage solution that completes the service.

They are high quality, purpose built bags, providing a simple practical solution for transferring excess luggage into hand luggage. Elements have been incorporated to aid security processes for passengers and airport staff.

Special features include:

• Durable yet lightweight

• Stowable compact design

• Compliant with Civil Aviation Authority hand-luggage guidelines

• Clearview panels for contents inspection

Smart bags are offered in a range of colours and are brandable to support your corporate promotions.

Our family of products consists of three systems. Each offers a unique mix of benefits and features designed to suit different situations.

Total-weighA complete solution for forward thinking airport developers who want to provide dedicated space for re-packing and re-weighing.

Increasingly, contemporary airports are setting aside dedicated space for travellers to remove liquids, aerosols and other materials to re-pack and re-weigh luggage.

Total-weigh is designed to provide a complete solution to this scenario; a fully integrated user amenity.

Special features include:

• A built-in convenience area for re-packing

• A separate re-weigh scale to avoid user congestion

• An integrated smart bag dispenser for decanting luggage

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Best-weighA compact system designed for higher footfall.

Designed to optimise function while providing a practical footprint of less than one metre square, Best-weigh offers full weigh and re-weigh functionality.

In addition it can be integrated with a bag dispenser and provides opportunity for multi system installation.

Special features include:

• A compact design minimising floorspace requirements

• Intuitive weigh and re-weigh process

• Unique design providing for multiple system installation

Quick-weighAn ultra compact system designed for corporate promotion.

If you want to offer more amenity and promote your airline or airport service at the same time, then the Quick-weigh system is ideal. A low cost solution, the system provides high profile branded scales in a well designed yet practical form.

Special features include:

• Simple digital scale interface

• Small system footprint

• Optional coin function

• Curved stylised design

• Built-in promotional facilities

• Full machine branding options

Multi-lingual intuitive touch screen technology

Simple mechanical coin operation for easy collection of revenues

Printed hard copy results for the customers reference and convenience

Clear concise graphics attract and instruct your customers

Accurate and compliant digital readout

Fully brand our machines to attract interest

Promotional opportunities with integral media display

Incorporates Weigh-ahead proven scale technology

Tailored solutionsAt Weigh-ahead, we recognise our customers need bespoke solutions. Our systems, bag vending units and even our bags can all be finished in your corporate colours and graphics.

Further, we provide a range of opportunities to promote your business and your offers.

You can incorporate stills, video and animations on our touch screen system.

Our Quick-weigh system can be supplied with either a poster insert feature, or flat screen display driven by a simple usb media device.

For your convenience, campaign advertising can, if required, be controlled remotely to all installed machines.

Our machines calculate the excess each

passenger is likely to be charged

No risks...no costs, only potential

‘Weigh-ahead is an innovative business that truly understands the needs of the airport services and staff’Airport Operators Association

‘We’re delighted to have Weigh-ahead systems installed at our airport. They provide clear benefit to travellers and help reduce problems and delays at check-in’Bristol International Airport

‘Travellers are increasingly confused and frustrated with excess charges. With Weigh-ahead, our customers are happier, and we gain additional revenues’Bagport

A partnership approachWe work with commercial partners in a number of ways to suit varying needs. Our services are a great opportunity for organisations choosing to partner with us and we are always seeking new opportunities to collaborate.

• We work with airport operators and service agents to share costs and rewards of introducing services.

• If you are an airport operator, we can install amenities for free providing full maintenance and support at no charge.

• We also offer aspects of our range for purchase to service agents and airline operators, along with associated services such as system branding, maintenance and support.

Working with your agentsWe recognise that many of our clients have existing vending agent relations, and airport service partners. We are always happy to discuss how we can best work with your existing providers to ensure quality service and support.

Financing your investmentWe offer a range of alternative methods for working together, including system sales, lease and lease purchase options with financial support.

Sharing costs and revenueWe have a proven formula for revenue and risk sharing partnerships. In some circumstances we can assist with site capitalisation.

Increase revenue through enhanced services

Weigh service & advertising

Smart bag vending

Independent research found 77% of travellers expected to pay to use the service

Moving forward…We very much hope we can work together.

We can help you:

• Select a mix of systems and vending solutions best suited to your needs

• Consider vending system locations on-site

• Consider branding and advertising options

• Organise cash handling

• Finalise a practical installation schedule

The next step…To find out more about how we can work together, or to arrange a system demonstration, please call us on +44 (0) 845 643 5519

Contact us

Site meeting and demonstration

Select systems and locations

Installation proposal (buy, lease or partner)

Contract and arrange delivery date

r e d u c e s t r e s s s a v e t i m ei n c r e a s e r e v e n u e

Weigh-ahead UKENA Ltd.www.Weigh-ahead.com

Unit 2, Evans Business CentreOrion Business Park

North ShieldsTyne and Wear

NE29 7SN

+44 (0) 0845 643 5519info@weigh-ahead.co.uk

Weigh ahead

© 2009 Weigh - ahead UKENA Ltd.