Week 7

Confrontation

Summarization

Focusing

Info-giving

Agenda

7:00-7:40 Large Group!

Confrontation

Summarization

Focusing

Info Giving

7:40-7:50 Break

7:50-8:30 Counseling Demos

8:30-8:45 Feedback

8:50 Break to small group

Again, The Pyramid

Closure

ProblemSolving

Referrals

ValidationImmediacy

InfoGiving

Summarization

Advanced Empathy

Confrontation

ProbesEmpathy Statements

Attending Behaviors

Attitudes

What is Confrontation?

What Google image search said:

EARS has its own definition…

When Do you Confront?

When you notice a discrepancy Relate it to immediacy!

Example: “You say you cannot open up to people, but you’re doing a really good job of opening up to me right now.”

Example: “On one hand you’re saying that you don’t mind that your friendships are changing, but on the other hand you look upset when talking about these changes.”

Why Confront?

Go deeper New insights about self

and behavior Objective view Greater self-awareness

How to confront!

This is not an attack! Be aware of the risks! Which means… Establish rapport first! Use evidence Ask for clarification Check with IG for understanding or

agreement

Clarifying

Why Summarize?

To gather thoughts To check perceptions To show you have been listening To pick up key points To review what’s been accomplished

during the session

How to summarize

Focus on feelings Main points Short and concise! Common mistakes: too long, too vague, too

many details, not focused on feelings

Summarization: When do you use it?

If you’re stuck! There are many issues Unfocused issues When the client changes the subject At the end of the session (a crucial part of closure,

details during Week 10!) To hit on:

main issues Key feelings Reiterate chosen direction for the session

Focusing – Different Methods

Common Theme: When you see a common thread and point it out

Funneling: Not sure of a common thread or too many

issues to deal with at once Non-directive (let IG choose)

Summarize and then ask “Which one of these topics do you most want to talk about right now?”

Can go back and discuss other issues later! Vague to Specific: When the IG’s issue is

vague so you ask for more details may lead to a need for Funneling

Information Giving

Why? Sharing of information or knowledge to help client realize certain facts or clarify misconceptions.

When? After rapport is established When information is imporatnt to the issue

How? Stick to facts Nonjudgemental (of course!)

Wow, look how many skills we’ve learned!

Closure

ProblemSolving

Referrals

ValidationImmediacy

InfoGiving

Summarization

Advanced Empathy

Confrontation

ProbesEmpathy Statements

Attending Behaviors

Attitudes

Demos!

Group 1: Danielle, Courtney &

Maryam

Group 2: Ayellet, Nayla & Maxine

Group 3: David & Kate