week 5 final paper-selling dairy in japan
TRANSCRIPT
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Running head: ORGANIC DAIRY IN JAPAN 1
Week five final paper: Marketing Dairy in Japan
Janeen Vurro
BUS 343 International Marketing
Instructor: John LaCasse
December 7, 2015
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ORGANIC DAIRY IN JAPAN 2
Developing a well thought out detailed international marketing strategy requires a great
deal of research and planning. Among many others some of the most important details to acquire
knowledge on are whether there is a demand for that product in the chosen country, the country’s
economic stance, and trade sector impact. Knowledge on political, legal, and socio-cultural
environment are of importance. Then for the planning process a study of competitors and a
detailed list of marketing objectives towards the target market are significant. Finally the last
steps to planning out a marketing strategy are descriptions of the promotional, distribution, and
pricing decisions that will best fit the product.
Dairy products are considered to be extremely vital to diets of many different cultures.
Products that are considered dairy are milk, butter, yogurt, cheese, cream, and whey protein.
Many countries have different variations of each types of diary product. Internationally
marketing of not just dairy products, but natural and organic dairy products can be very
beneficial to a number of countries. Japan is suspected to increase its share of imports of dairy
products in the future (Christou, 2005). With this knowledge marketing organic dairy products in
Japan can be a successful mission. Natural organic dairy consumption can be beneficial in that it
promotes stable weight control, lessens the chance of coronary disease, diabetes, hypertension,
and many other cancers (Prentice, 2014). The idea behind the promotion of these dairy products
is also a promotion of good health. With the vast availability of dairy in the United States
exporting these goods can be successful and beneficially to Japan.
Before the development of an effective marketing strategy of natural organic dairy
products in Japan, there are many other aspects to this country that are vital to know. First a
study of the Japanese history is in evident. Throughout time Japan has exhibited a strong sense of
loyalty. This is seen in the text, International Marketing the 15 th Edition as Phillip Cateora (2011)
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ORGANIC DAIRY IN JAPAN 3
explains “Historically, loyalty and service, a sense of responsibility, and respect for discipline,
training, and artistry were stressed to maintain stability and order” (p. 56). This is great to know
in that if you are good and respect the Japanese they will do the same to you, and a bond can
easily be formed. When marketing a product in Japan one key to remember is to treat them
kindly.
Another good aspect to conduct research on are the issues Japan currently faces. For
example food consumption and weight control is a big problem in Japanese culture today. In
2008 a health survey conducted by Ministry Health concluded that 26 percent of women in their
20s leave home without eating breakfast as well as 22 percent of women in their 30s, 30 percent
of men in their 30s, and 27 percent of men in their 40s. Other results indicate that 36 percent of
men in their 40s and 30 percent in their 20s are overweight, while 22 percent of women in their
20s and 17 percent in their 30s are underweight or extremely underweight (Assmann, 2011).
These results indicate a demand for healthier living in Japanese culture. With the introduction of
more natural dairy products and the benefits that arise from consuming these products indicate a
possible successful notion of selling dairy internationally in Japan.
Introducing natural organic dairy products can be of great interest to the Japanese in
one main way. Since milk and bread had become popular in Japan after World War II, dairy has
become important to their diet, but has also caused many to become overweight (Cateora, 2011).
It is already proven that the Japanese enjoy consuming dairy, in fact Japan currently imports a
volume of 113 billion dairy products, which even more exemplifies their demand for dairy
(AHK, 2010). It has also been stated that cheese is becoming popular in Japan and is expected to
increase in value (Euromonitor International, 2015). Furthermore by introducing the Japanese a
healthy version of these products there is a good chance at a victory, for varieties and healthy
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ORGANIC DAIRY IN JAPAN 4
options are popular in Japan. Likewise by focusing on the natural organic healthy dairy protects
this helps support Japan’s focus on healthy food intake. To further establish the seriousness of
Japanese health Japan has recently developed several programs to teach the importance of
healthy eating (Assmann, 2011). Marketing healthier food options in Japan has the ability to go a
long way.
Japan’s economic stance is also a big concern when constructing an international
marketing plan. It is important to have a general understanding of the country’s economy in
which you intend on doing business in to be aware of what people can afford. First it is necessary
to research the gross domestic product (GDP) per capita to learn the domestic growth in Japan.
As of 2013 Japan had a GDP per capita of 37,100 dollars (CIA World Factbook, 2015). This
GDP per capita value explains Japan’s purchasing power divided by population and displays
high standards of living, meaning many people of Japan can afford high end products. Therefore
if the value of the natural dairy offered is worth the price the Japanese can afford to pay it.
Not only is the economic stance of Japan important knowledge to acquire, but trading
sectors are essential to know as well. There are many trade barriers in place that can affect the
ability of a business to be successful internationally. In Japan there are a number of important
features to trade to recognize. Japan can be very strict on what they let into their country and
they also have very different standards than the United States, which are considered nontariff
barriers (Cateora, 2011). Another aspect to note on trading with Japan is that they currently have
high tariffs on agricultural products, which can include dairy, but their participation in the Trans-
Pacific Partnership may result in negotiating away those high tariffs (Cooper, 2014). It may be
initially expensive to internationally market organic dairy products with Japan, but that is
looking to change in the future. Depending on the dairy product tariffs range from 0-40 percent,
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ORGANIC DAIRY IN JAPAN 5
however, higher tariffs are placed on products with added sugar (Obara, 2005). This information
establishes that tariffs on naturally organic dairy products shall be lower. Acknowledging this
details on trading with Japan will help establish proper regulations to follow and will illustrate a
basis for cost to export to them.
Another vital detail to study is the country’s political environment and legal system. The
text International Marketing the 15 th Edition Cateora (2011) explains the importance of this when
stating, “No company, domestic or international, large or small, can conduct business without
considering the influence of the political environment within which it will operate” (p. 160).
Accepting the way the political system works in Japan is relevant in realizing the rules to follow,
and understanding how to abide by them. It is crucial to comprehend that Japan is a follower of
code law, which is an all-encompassing system that is typically guided by the codes of
commercial, civil, and criminal (Cateora, 2011). Code law includes all appropriate aspects under
the present code prescribed in a registration to determine ownership (Cateora, 2011). A thorough
comprehension of the way Japan conducts under code law is critical in abiding by their laws.
Understanding the socio cultural differences between the countries conducting business is
another important aspect to learn. In Japan there are many different cultural differences than
there are in the United States. For instance prolonged eye contact in Japan is offensive to them
(Cateora, 2011). Another great fact to learn about Japanese culture is the bow. By bowing to the
Japanese indicates your interest in their culture, and shows respect (Cateora, 2011). It is also very
important for Japanese to form relationships and be part of a group. These details of the culture
of Japan will lead to trustful way to show respect when conducting business relations.
Once appropriate background research is collected on the customs of the country, the
economic stance of the country, and the trade barriers and regulations it is then necessary to
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ORGANIC DAIRY IN JAPAN 6
determine a target market within that country. The idea behind internationally marketing
naturally organic dairy products in Japan is to assist in fulfilling the demand on developing a
healthier lifestyle throughout the country. Therefore one target market will be families with
children. The reason behind promoting to families with children is because mothers of all
nationalities strive to provide a nourishing healthy diet for their children. Not only do children
receive more nutrients from organic dairy, but as revealed in the article, “Organic Eating and
Your Children: The Benefits” Organica Fresh (n.d.) “In fact, a study in the British Journal of
Nutrition showed that 815 two-year-olds who ate organic dairy products had fewer incidents of
eczema and wheezing than did the control group, who ate conventionally grown dairy foods” (l.
12-15). As long as awareness of these benefits are publicized alongside these dairy products
there is a positive encouragement towards families to purchase them.
Families are proven be a great target market for these natural organic dairy products,
however, overweight individuals in Japan can also be a great target market. Becoming
overweight in Japan is a huge deal. Furthermore to help prevent the Japanese from becoming
overweight Japan as what is called The Metabo Law in place. The Metabo Law is designed to
council, teach, and motivate weight loss to those individuals that exceed the appropriate waist
limits that are set (Jayarajan, 2011). In order to promote organic dairy to these people it can be
necessary to stress that these products can help keep you way from The Metabo Law.
The next piece of information that is crucial to gain knowledge on for a potentially
successful marketing strategy are the existing competitors in that product category. Since dairy is
such a broad category there is a great amount of dairy providers in Japan. For cheese the current
leading provider in Japan is Magmilk Snow Brand Co Ltd with their extensive availabilities of
processed and unprocessed types of cheese (Euromonitor International, 2015). This company has
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been successful in promoting the use of cheese when cooking. Knowing this information can
push for promoting a new variety of cheese that these families can add to their meals.
Understanding the successful measures of the major competitors will even allow for an initiative
to enhance these measures and develop new marketing ideas.
There are also several providers of milk that have been prosperous in Japan as well. The
one provider that is leading in milk sales in Japan is Meiji Co Ltd (Euromonitor International,
2015). This competitor offers a fresh milk to the market, and strives in the health category, which
is similar to the natural organic milk that is expectantly in the plan for exporting to Japan. A key
feature to collect about Meiji Co Ltd is their popular Meiji Sports Milk, with added protein this
drink is marketed towards active individuals (Euromonitor International, 2015). This information
states what aspects make Meiji Co Ltd the leading brand of milk, and also helps provide a guide
in marketing a new brand of milk.
Then there is yogurt which is the most popular dairy product consumed in Japan. Yakult
Honsha Co Ltd is currently the most successful yogurt and sour milk provider with a 24 percent
value share (Euromonitor International, 2015). While there are many other yogurt providers
Yakult Honsha Co Ltd is able to stay in the lead with their vast amount of options and their
pro/prebiotic drinking yogurt (Euromonitor International, 2015). These records help display what
it that Japanese are looking for in their yogurt. The types of yogurts that have the ability to sell
are those that are beneficial to one’s health, as well as different flavors and different ways to
consume it. Studying these top companies in Japan reveal decisions that have chances to
succeed.
The next step to the international marketing process is to determine the type of marketing
objectives that will work best for the product. There are a number of different routes to take to
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achieve this. First developing brand awareness is crucial. This can be accomplished by giving out
free samples at a variety of different location. These free samples can establish a basis for word
of mouth advertising. Another great way to being out brand awareness is to partner up with
already successful company in Japan. Since the idea is the promotion of healthy dairy products a
great company to team up with is Konami Sports Club. Konami Sports Club is one of the most
popular fitness centers in Japan, located from Tokyo to Osaka, Kagawa and Fukuoka (Webb,
2013). Both companies can establish a great partnership with the core of promoting a healthy
lifestyle.
Another marketing objective that can be efficient to use in Japan is enhance customer
relationships. As previously stated a big trait to the Japanese is loyalty. To establish a loyal bond
with the Japanese and these dairy products it is necessary to establish a trusting, friendly, and
caring relationship with customers. This can be achieved through the use of specialty marketing
by giving out free products. For example once a customer purchases five of the dairy products
their next purchase can be free. A lot of companies take advantage of these top of programs and
they are seen to be successful. These promotional tools are proven to work in bringing new
customers in with rewards, or just rewarding existing customers (Webb, n.d.). Everybody enjoys
getting free stuff, and by giving out free products to Japanese customers can be a pronounced
way to secure a bond.
The final step to the international marketing strategy is to develop promotional,
distribution, pricing choices. Besides word of mouth, partnering, and specialty marketing there
are many other ways that can effectively promote these dairy products in Japan. The creation of
billboards places throughout the country can also help with promotion. It is important to use as
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much advertising miens as the company can afford to bring out the most awareness of the
products.
Once awareness is proclaimed, distribution then becomes the focus. Most dairy products
need to be kept cold, which can make distribution more costly and more difficult. First it is
important to secure a contract with the appropriate middlemen in which the natural products are
coming from. Then it is necessary to establish quick transportation routes from the middle men
to a quality assurance team and then to Japan. It is absolutely apparent to have refrigerated trucks
as well as refrigerated planes to transport the dairy as fresh as possible. Since the transportation
and distribution of these goods need to be done as quickly as possible it is vital to have the costly
funds to make that happen.
Finally the last portion to this international marketing strategy is to determine appropriate
prices for the products. Many aspects are evaluated in order to determine the price of a product.
Things that play a factor in this include, distribution process, advertising, number of employees,
and competition. When examining the high costs of all this aspects it is then going to require the
dairy products to have a high cost as well. However as long as the products are worth it, the
Japanese will be more willing to pay the higher price. It is also very important not to have the
price much more than the competitors’. The best way to determine appropriate price is to
research the prices that similar products are already going for.
All of this aspects and so much more are necessary in establishing a well put together
international marketing strategy. It is in evident to acquire so much information on the country
and the product that is going to be offered to them. Knowing and understanding the culture,
history, laws, trade-barrios, country’s economic stance, and the competitors that exist are only
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the starting points to establishing a successful business internationally. There is so much hard
work and knowledge to obtain to become a success overseas.
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References
Andreas P. Christou. (2005). Derived demand for disaggregated cheese products imported into
Japan. Agribusiness, 1-16.
Assmann, S. (2011). Food education in Japan: a review of the online representation of the
Shokuiku campaign. Asian Politics & Policy, 149-158.
Cateora, P. R. (2011). International marketing fifteenth edition. Boston, MA: McGraw-Hill
Higher Education.
Cooper, W. H. (2014). U.S.-Japan economic relations: significance, prospects, and policy
options. Congressional Research Service, 1-19.
Dairy in Japan. (2015, January). Retrieved from Euromonitor International:
http://www.euromonitor.com/dairy-in-japan/report
Factbook, C. W. (2015, June 30). Japan factbook. Retrieved from index mundi:
http://www.indexmundi.com/japan/
Jayarajan, N. (2011). The fat’s on fire: curbing obesity in Japan. Boston University School of
Public Health.
Obara, K. (2005). Dairy policies in Japan. Economic Research Service, 1-27.
Prentice, A. M. (2014). Dairy products in global public health. The American Journal of Clinical
Nutrition, 1212-1216.
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Reading, F. (n.d.). Organic Eating and Your Children: The Benefits. Retrieved from Organica
Fresh: http://organicafresh.com/organic-eating-and-your-children-the-benefits/
The Japanese market for dairy products. (2010, September). Retrieved from AHK:
http://www.japan.ahk.de/en/publications/surveys/the-japanese-market-for-dairy-products/
Webb, C. (n.d.). Marketing plans for a coffee house. Demand Media.
Webb, L. (2013). Signing up for a gym membership In Japan. Gaijin Pot.