week 2 assignment: project charter and high-level plan overview

EDLD 5388 Web Mastering Martha Sells ET8013

Week 2 Assignment: Project Charter and High-Level Plan

Overview

Using Google Docs and templates designated in the instructions for this week’s assignment, create a project charter and high-level project plan (with schedule) for a new Web 2.0 school site. Outstanding charters, plans, and timelines will incorporate significant Web 2.0 technologies (blogs, wikis, podcasts, etc.).

Based on what you have learned this week, update the Web Policy for your school to include standards-based design guidelines. You will use the Kaiser Checklists to include specific usability design principles in your updated Web Policy. You should incorporate significant Web 2.0 technologies in this new Web Policy (CSS, XML, Ajax), and explicitly point to W3C standards.


Rubric

Use the following Rubric to guide your work on the Week 2 Assignment.

Tasks

Accomplished

10

The evidence suggests that this work is a “Habit of

Mind.” The educator is ready to mentor others in this area.

Proficient

8

The evidence suggests that performance on this work matches that of a

strong educator.

Needs Improvement

6

The evidence does not yet make the case for the

educator being proficient at this task.

Project Charter and High-Level Plan

Using the University of Notre Dame Project Definition Document as a template, defines the following: Executive Summary: Project Overview; Project Approach; Communications Plan. Incorporates significant Web 2.0 technologies in this plan.

Uses the "Step-By-Step Site Planner" by Keith Reichley as a guide in producing a project plan that includes: Background; Audience; Resources; Competition; Content. Incorporates significant Web 2.0 technologies in this plan.

Uses the project schedule template in Google Docs to create a project timeline that includes 10 critical tasks. Plan incorporates significant Web 2.0 technologies.

Updates School Web Policy to include at least 5 usability principles from Kaiser’s Checklists. Incorporates significant Web 2.0 technologies in this plan. Explicitly points to W3C standards.

Using the University of Notre Dame Project Definition Document as a template, defines the following: Executive Summary: Project Overview; Project Approach; Communications Plan.

Uses the "Step-By-Step Site Planner" by Keith Reichley as a guide in producing a project plan that includes the following well-defined components: Background; Audience; Resources; Competition; and Content.

Uses the project schedule template available in Google Docs to create a project timeline for your project that includes ten critical tasks.

Updates School Web Policy to Include at least 5 usability principles from Kaiser’s Checklists.

Fails to use the University of Notre Dame Project Definition Document; fails to define two or more of the following: Executive Summary: Project Overview; Project Approach; Communications Plan

Fails to use the "Step-By-Step Site Planner" by Keith Reichley as a guide in producing the project plan; plan fails to define two or more of the following: Background; Audience; Resources; Competition; Content.

Uses project schedule template available in Google Docs to create a project timeline that includes eight or fewer critical tasks.

Update School Web Policy includes fewer than 5 usability principles from Kaiser’s Checklists.


Directions and Resources

Submit this assignment to your Academic Coach in MS Word format by the end of Week 2. These will need to be downloaded from Google Docs into the MS Word Format before you submit it.

A template and overview of the project charter process are available from the EDUCAUSE Connect site at:

o http://connect.educause.edu/Library/Abstract/MaintainingtheRightBalanc/41717

Using the University of Notre Dame Project Definition Document as a template, define the following: Executive Summary: Project Overview; Project Approach; Communications Plan.

Use the "Step-By-Step Site Planner" by Keith Reichley as your guide in producing the project plan, to include the following items: Background; Audience; Resources; Competition; Content.

o http://www.sitepoint.com/article/site-planner/

Use project schedule template is available in Google Docs to create a project timeline for your project that includes ten critical tasks you have identified during the first two weeks of class:

o http://docs.google.com/previewtemplate?id=trix.pyU3xkckhpI0h2aKBOS05YA&mode=public

Another Google tool useful in enabling project communication is Google Talk, which can enable real time communications for your project team:

o Gmail voice and video chat

http://connect.educause.edu/Library/Abstract/MaintainingtheRightBalanc/41717

http://www.sitepoint.com/article/site-planner/

http://docs.google.com/previewtemplate?id=trix.pyU3xkckhpI0h2aKBOS05YA&mode=public

http://docs.google.com/previewtemplate?id=trix.pyU3xkckhpI0h2aKBOS05YA&mode=public

http://www.youtube.com/watch?v=JFGJRfoK9xQ


San Jacinto College

Website Redesign

June 2010


Document Information

Document Title: Website Design & Build Project Charter

Document File Name: SJC Project Charter_v1-0.docx

Revision Number: 1.0

Issued by: Martha Sells

Issue Date: Thursday, June 03, 2010

Status: Draft

Project Initiation Approval

Niki Whiteside

VP, Educational

Technology

Dr. Brenda Hellyer

Signature Date

Chancellor

Signature Date

Document Approvals

Martha Sells

Webmaster

Niki Whiteside

Signature Date

VP, Educational

Technology

Laurel Williamson

Signature Date

Vice Chancellor,

Instruction

Signature Date


Table of Contents Executive Summary ......................................................................................................................... 7

Project Overview ............................................................................................................................. 7

Project Purpose ........................................................................................................................... 7

Project Scope .............................................................................................................................. 7

Scope Content ......................................................................................................................... 7

Scope Management ................................................................................................................ 8

Project Objectives ....................................................................................................................... 8

Business Objectives ................................................................................................................. 8

Information Technology Objectives ........................................................................................ 9

Project Execution Objectives .................................................................................................. 9

Assumptions .............................................................................................................................. 10

Project Approach .......................................................................................................................... 10

Project Deliverables and Quality Objectives ............................................................................. 10

Organization, Responsibilities, and Key Stakeholders .............................................................. 10

Dependencies............................................................................................................................ 11

Facilities and Resources ............................................................................................................ 11

Support Activities ...................................................................................................................... 11

Risks .......................................................................................................................................... 11

Risks Regarding Project Realization ...................................................................................... 11

Risks Regarding the Product/Service .................................................................................... 11

Issues List .............................................................................................................................. 12

Major Events ......................................................................................................................... 12

Project Schedule ....................................................................................................................... 12

Cost/Benefit Estimates ............................................................................................................. 12

Communication Plan ..................................................................................................................... 12

Steeering Committee and Tollgate Meetings ........................................................................... 12

Project Core Team Meetings .................................................................................................... 13

Information Meetings ............................................................................................................... 13

Review Meetings ....................................................................................................................... 13

Appendix A: Project Plan and Schedule ........................................................................................ 13

Background ............................................................................................................................... 13

Audience ................................................................................................................................... 14

Resources .................................................................................................................................. 15

Competition .............................................................................................................................. 15

Content ..................................................................................................................................... 16

Schedule .................................................................................................................................... 19


Executive Summary

This project is being implemented to redesign the current website of San Jacinto College.

The purpose is to update the site to include new technologies such as blogs, video, voice,

etc.; to create a more user-friendly environment for our users; to utilize the full

capabilities of the district SIS and web integration, streamlining business practices; and to

have a more aesthetically pleasing site for our users. Launch for the newly designed site

will be January 2011.

Project Overview

Project Purpose A survey was sent to a random group of students, faculty, administrators, and

community members to gain feedback on their thoughts of the current San Jacinto

College (SJC) website. It was found that the site was viewed as difficult to

navigate, not pleasing to the eye, and did not function as expected – i.e. when

registering for classes, the website did not talk well to the SIS.

The web committee made the decision to redesign the website to address the

issues brought forth by the survey results, ensuring that our current customers,

potential students, and others in the community were left with a positive

impression of the college, and that necessary processes worked properly and

efficiently.

Emphasis will be made on the SIS/web integration, navigation, and aesthetics as

the redesign project progresses.

Project Scope

Scope Content

Some of the current functionality of the site will be kept, while others will

be enhanced or added. Plans include the following enhancements and

additions:

Course registrations will be made via the web and integrated immediately into the school’s SIS, to create a more interactive site.

Home page will contain intuitive and logically categorized links to all aspects of the site.

Colors and graphics will be changed to fit the updated and professional atmosphere of the college campuses.

No division or department will continue to have its own website. All entities will be connected to and housed within the SJC website.

Library resources will be more prominent in the layout of the site.

A course finder will be added that will be easier to use and more intuitive for students.


Virtual desktop capabilities will allow faculty and staff to access their work computers with more ease than previous means.

A new logo will be implemented to better represent the college and community.

A three-click rule will be put into place when possible.

Text will be kept to a minimum, and graphics will be put into place to make the site more appealing.

Links to the students’ online system in which they access grades, personal information, etc.; email; technical support, and Blackboard will be placed on the home page for easy access.

The above plans are subject to change as the redesign gets underway.

More may be added as indicated in sections below.

Scope Management

As the scope of the project has been created above, plans will more than

likely change as the project progresses. To manage those changes, a web

committee will be formed. This committee will meet monthly to discuss

the progress and make decisions concerning the site.

When making decisions the committee members must consider impact on

budget, users, designers, and timeline. All proposed changes must be first

approved by a majority of the committee, then by the VP of Educational

Technology.

All changes will be documented and signed with the approval of the above

individuals. This documentation will include the type of change, date of

change, who approved the change, and the impact on schedule and budget.

Communications will be made by the project manager to all stakeholders

after each proposed change.

Project Objectives

Business Objectives

It is expected that with the improvement of integration between the SIS

and the website that business processes will be streamlined, thus making

them more efficient and saving the college money.

It is expected that customer service will improve when the new processes

are in place, and this will be measured using a post redesign survey with

the same individuals as the original survey. Using the virtual desktop will

keep faculty and staff closer to their work environment when desired, with

less frustration. Students will experience a more user-friendly

environment when searching for and enrolling in courses. And all will be

happier not having to dig so far down to find the information they are

seeking.


All of the above will work together to reduce tech support calls, freeing

our technicians to perform other duties as well, thus reducing production

costs.

Information Technology Objectives

By integrating new Web 2.0 tools into the redesigned website, we will be

welcoming more collaboration with our users. These technologies will not

only provide this, but will allow our IT staff to become more astute with

the new tools as well.

Blogs will become the norm for departmental pages. IT staff members

will be assigned to maintain and monitor these interactive pages. All will

be trained in WordPress MU, and will be expected to research plugins,

themes, etc. and work together in order to keep the sites standardized and

consistent.

Department blog leads will meet on a regular basis to share new ideas and

discuss any issues that may arise during the monitoring of the sites. The

web committee will be kept apprised of all discussions, and will be the

decision making body of the blogs.

Voice board, wikis, and other Web 2.0 tools such as social networks will

be treated in the same way, and will have decisions made accordingly.

Project Execution Objectives

The expected launch date of this project is January 1, 2011. Although this

date has been selected, it is realized that circumstances may cause this

goal not to be satisfied. Knowing this, it is the desire of the college and

the project coordinator to assure every effort is made to complete the

project on time and on budget.

Factors that may affect the adjustment of this date include, but are not

limited to:

Change in personnel

Other important projects taking priority

Disaster related closures of the college

Changes in technologies

Licensing issues dealing with softwares and/or pricing

Budget cuts mandated by the state

Any or all of these issues can cause a delay in the project’s

accomplishment. If any should occur, it will be the responsibility of the

web committee to adjust the project plan accordingly to alleviate any

overall delay if any way possible.


Assumptions

It is assumed that training will be required by IT personnel both during and

following the redesign of the website. In addition, training materials will need to

be created to provide overviews for students, faculty, and staff. Different learning

styles must be taken into account when creating these training materials to

determine the types of materials created, and how to disseminate once the new

site is launched.

It is also assumed there will be resistance for some users, thus creating the need

for supplemental technical support for the first few weeks of the launch. Phone

support will be needed for extended hours to accommodate the additional calls

coming in with questions about the functionality of the site.

Project Approach

Project Deliverables and Quality Objectives The following deliverables will be the result of this project:

A redesigned website with the following functionality o Seamless integration with the college SIS o Newly categorized navigation o New color palette and graphics o Links on home page to Blackboard, SOS, Library, eMail and Virtual

Desktop o Library resources o Course finder o Three clicks or less to major college information

Organization, Responsibilities, and Key Stakeholders

Project Sponsor – Niki Whiteside, VP Educational Technology

Project Technical Lead – Will Sydnor, SJC Infrastructure Director

Project Functional Lead – Teri Fowle, VC Marketing

Project Manager – Martha Sells, Webmaster

Web Committee Members – o Martha Sells o Niki Whiteside o Will Sydnor o Teri Fowle o Suzanne DeBlanc, Director Data Management o Steven Lai, Data Technician

Project Team Members – o All Web Committee Members o Nico Hovsapien, IT Technician o Michael Austin, IT Technician

Stakeholders – o All Web Committee Members o All Project Team Members


o 10 Faculty Members o 10 Students o 10 Community Members o 10 Administrators

Dependencies The redesign of the college website is dependent upon the continued plans of the

school year. Any interruption in normal school functions such as unexpected

closures will affect the scope, cost, and completion of this project.

Facilities and Resources

Facilities and resources are in place for this project, as the functions needed will

be performed by existing employees as part of their annual Individual

Performance Plans. No additional office space, computer equipment, software, or

hardware are expected to be needed.

Support Activities Support will be required from the Marketing department of the college to

communicate the upcoming changes in the website. In addition to that, the

training department of the Educational Technology division will be asked to

provide all training materials as they become necessary. The project manager will

work closely with these two areas to assure timely delivery and consistency in the

tasks at hand.

Risks

Risks Regarding Project Realization

As with any project, risks exist. These include the possibility of key

personnel leaving their position at critical times during the project; budget

cut mandates that may prevent the completion of the project; disaster

dangers causing the school to close for a lengthy period. As these are not

expected occurrences, such incidents should be planned for in advance.

Risks Regarding the Product/Service

In addition to the above risks that could cause the project to not be

realized, technical issues could also be the culprit. As technology

constantly changes, we must understand that there can be serious

adjustments to the technologies involved that could cause the project to

halt, either temporarily or permanently.

A major part of this project is the integration of the schools SIS, which is

driven by SCT Banner. If major changes should be made in this software,

it would require major adjustments in the technical plan of the website.

This could also halt, either temporarily or permanently, the progress of the

project.


Issues List

This area will name any issues that arise during the course of the project,

along with who is notified, resolutions, and documentation.

Major Events

This area will name any major events that affect the progress of the

project, along with who is notified, resolutions where appropriate, and

documentation.

Project Schedule June 30 – Project Begins

July 31 – All planning complete

August 1 – Reskin of colors and graphics begin

August 1 – Website page rework/creation begins

August 20 – Pages complete

Navigation creation begins

September 1 – Navigation complete

Integration with SIS begins

November 1 – Integration complete

Testing begins

December 1 – Stakeholder pilot begins

December 20 – Stakeholder pilot complete

January 1 - Launch

Cost/Benefit Estimates

Project Task/Asset One-time Cost Ongoing Yearly

Cost

Notes

Software Licensing $10,000.00 $1,000.00 Hosting

Salaries $70,000.00 $10,000.00 Percentage of salary

Training

Materials/Preparation

$4,000.00 $500.00

Totals $84,000.00 $11,500.00

Communication Plan

Steeering Committee and Tollgate Meetings

The web committee will meet on a monthly basis. They will receive reports from

the core project team at these meetings, and make decisions based upon the

progress of the project, or lack thereof. In addition to progress, the core team will

also provide budget reports to assure the costs are staying within the proposed

limits. If legitimate reasoning is presented, this committee will vote to allow or

disallow any increase in budget.


Project Core Team Meetings

The Project Core Team will meet every morning at 8:00 AM throughout the

project. During this meeting, everyone will be expected to present a “15-5”

report. This report will take no longer than 15 minutes to prepare, and 5 minutes

to present the individuals’ activities of the past day. Once the 15-5s have been

presented, the project will be adjusted accordingly to any activities dictating

change.

As stated in Section 4.2, all reports will then be presented to the web steering

committee for further discussion and decision making.

Information Meetings

Information meetings will be held throughout the project to inform end users and

stakeholders of the progress of the project. In order for this project to be

successful, these individuals must feel the impact on their jobs with the college is

being considered. Input from these meetings will be used during the project core

and web committee meetings to determine additional adjustments needed in the

project.

Review Meetings Review meetings with key IT and technical employees will be held on a monthly

basis at a minimum. Although some of these individuals may not be involved in

the redesign or implementation of the new website, they will certainly need to be

informed of any and all functionality. As the new design will affect many areas

of the college, it is vital to keep everyone abreast of the new technologies being

integrated, and the impact it will have on the network.

Appendix A: Project Plan and Schedule

Background

Goals. The goals of this project are to: o Promote a new look and feel to the SJC website, while

incorporating the recently revised college seal and logo o Create a user-friendly, functional, business producing site that

benefits all users o Create a site that can be used to promote the community that

supports the college as well as the college itself o To share information with current and prospective students in a

way that creates a positive experience as they enter, use and leave the site

o To provide a repository for our faculty, staff and administrators for various tools needed to carry out job duties


Promotional Fit. The website should complement and work together with all marketing strategies being used by the college, including television, radio and print media.

Deadlines. Scheduled launch of the website is January 1, 2011. Deadlines will be created in the project timeline to insure this launch date is achieved.

Funding. The college CFO and Board of Directors has approved all budgeting requests for this project. Periodical meetings for various committees involved in the project will work to assure the budget remains within its limits.

Measurement. The resulting benefits of the newly designed site will be proven with budget improvements and survey results.

The sole mission of the newly designed website is to create a more user-friendly environment for our users; to utilize the full capabilities of the district SIS and web integration, streamlining business practices; and to have a more aesthetically pleasing site for our users.

Audience

External. o Current students

Registration for classes Future class availability Access to grades

o Potential students Degree, certificate, and class schedule information Program information Contact information Location(s) Mission & goals

o Community members Program information to determine possible

recruitment into businesses Continuing education/leisure learning Activities involving community

o Other community colleges Ideas for their own college Competitive edge

o Community College staff and faculty organizations Contact information Degrees and programs offered

o Vendors Contact information Services offered Needs of college


o Foundation donors Climate and needs of students

o High school personnel Degree and program information Contact information Personnel in charge of disciplines

Internal. o Faculty o Staff o Administrators o Marketing o IT personnel o Blackboard administration personnel

Internal customers will use the website to enter grades, view payroll

information, determine contacts within the college, access various

forms needed for business practices, and more.

Resources

Project Sponsor – Niki Whiteside, VP Educational Technology

Project Technical Lead – Will Sydnor, SJC Infrastructure Director

Project Functional Lead – Teri Fowle, VC Marketing

Project Manager – Martha Sells, Webmaster

Web Committee Members – o Martha Sells o Niki Whiteside o Will Sydnor o Teri Fowle o Suzanne DeBlanc, Director Data Management o Steven Lai, Data Technician

Project Team Members – o All Web Committee Members o Nico Hovsapien, IT Technician o Michael Austin, IT Technician

Stakeholders – o All Web Committee Members o All Project Team Members o 10 Faculty Members o 10 Students o 10 Community Members o 10 Administrators

Competition

Sites that will be used as models for the redesign of the SJC website

include:

Florida State University

University of Texas


Texas A & M

Content

Functionality of the site will include:

Course registrations will be made via the web and integrated immediately into the school’s SIS, to create a more interactive site.

Home page will contain intuitive and logically categorized links to all aspects of the site.

Colors and graphics will be changed to fit the updated and professional atmosphere of the college campuses.

No division or department will continue to have its own website. All entities will be connected to and housed within the SJC website.

Library resources will be more prominent in the layout of the site.

A course finder will be added that will be easier to use and more intuitive for students.

Virtual desktop capabilities will allow faculty and staff to access their work computers with more ease than previous means.

A new logo will be implemented to better represent the college and community.

A three-click rule will be put into place when possible.

Text will be kept to a minimum, and graphics will be put into place to make the site more appealing.

Links to the students’ online system in which they access grades, personal information, etc.; email; technical support, and Blackboard will be placed on the home page for easy access.

Structure will be as follows: o About SanJac

Why San Jac Campuses & Locations Our Leadership Student Experience Key Information San Jac Athletics Intramural Sports

o Academics Areas of Study Getting "The Basics" Degrees & Certificates A-Z Course Finder Transfers Honors Program Personal Enrichment Languages GED Prep & Test

o Admissions


First Steps Apply Now Orientation Types of Admissions International Students Course Catalogs Other Learning Options Register for Classes Testing

o Paying for College Tuition & Fees Financial Aid San Jac Scholarships Veteran Services Payment Deadlines Make a Payment Methods of Payment

o Current Students

o Welcome Orientation Campuses & Locations Campus Police Student Organizations Bookstores Libraries San Jac Athletics Intramural Sports

o Academics Course Finder Transfers Honors Program Course Catalogs Register for Classes Testing

o Student Support Academic Advising Learning Resources Campus Services Help Desk Disability Assistance Graduation & Beyond

o Paying for College Tuition & Fees Financial Aid


San Jac Scholarships Veteran Services Payment Deadlines Make a Payment Methods of Payment

o Continuing Education o Parents and Community

o Parents San Jac at a Glance FAQs Tuition and Fees Financial Aid Payment Deadlines Make a Payment

o Community Small Business Help Giving to San Jac Alumni Career Centers Career Opportunities Administrative Services

o Blackboard o Email o SOS o Virtual Desktop o Locations o Calendar o Directories o College Blogs o Facebook o Twitter


Schedule Components/Task Dependent Status Date Start Data Owner Difficulty Notes

Planning 30-Jun-2010 7/31/2010 Martha Sells

Committees Formed 10-Jul-2010 7/31/2010 Niki

Page Responsibility 20-Jul-2010 7/31/2010 Web

Page Verbiage Creation Assignments 8/1/2010 8/20/2010 Assigned

Reskin and Logo 1-Aug-2010 9/15/2010 Martha Sells

Integration with SIS 8/16/2010 11/1/2010 IT, Data

Testing of Integration 11/1/2010 11/20/2010 IT, Data

Navigation Pages Created 8/20/2010 9/1/2010 Martha Sells

Testing of Navigation 9/1/2010 9/15/2010 Martha Sells

Beta Pilot for Stakeholders All testing 12/1/2010 12/20/2010 Stakeholder

Launch Approval of 1/1/2011 1/1/2011 Martha Sells

San Jacinto College Website Redesign

EDLD 5388 Web Design and Development Martha Sells – ET8013

20

Web Policy - San Jacinto College

Mission Statement - The mission of San Jacinto Community College District is to deliver accessible, affordable, high quality post-secondary education programs designed to meet the needs of the citizens of Southeast Harris County. The primary focus of the College is helping students to achieve their personal and professional goals, create seamless transitions among educational levels, and to prepare students to enter the job market or transfer to senior institutions. Through its programs and services, and partnerships with industry, the College supports the economic growth of the community and the region.

Purpose

The purpose of the Web Policy of San Jacinto College is to ensure the College’s presence on the internet and its use of web resources is consistent with the College’s mission, values, brand, programs and services.

The College’s presence on the internet represents the College to its students, faculty, staff and community (“users”). The ease of availability and use of web resources and the limitless nature of the internet encourages users to create and share information as it relates to the College’s instructional program, its operations and its governance functions.

It is the very nature of the use of web resources that leads the College to develop this Web Usage Guideline.

Definition of official and non-official content

Official content communicates official information about the services, requirements, or curriculum of the College, or one of its programs or offices, and is maintained for that purpose by an academic department, admissions or administrative office. This includes information posted on any of the web resource regarded as official by the College. Official content includes text, image, graphic, video and sound media.

Non-official content is regarded as personal homepages and the pages of student organizations.

Definition of official web resources

For the purposes of this guideline, official web resources are defined as licensed or open source resources and services, available on the world-wide-web that freely allow the dissemination or sharing of official content about the College to the public. These resources include but are not limited to the following:


21

College’s website (www.sanjac.edu, www.sjcd.edu)

College’s mini-sites such as Athletics and the Arts

Facebook

MySpace

Twitter

YouTube

iTunes

Applications on mobile devices, such as iPhone applications

Specialty sites created using open-source tools such as Word Press or Drupal

These resources will be monitored by the web usage steering group mentioned in section 4.1 of this policy, and enforcement will be conducted as illustrated in section 5.

Pages Pages will be created by each department as indicated to represent information

pertinent to potential customers/clients they may affect. Requests for pages to be

included as a part of the official college website may be submitted to [email protected].

All pages must contain “last updated” information to assure users of accuracy and relevance; and contain a link to the college’s home page.

Aesthetics The website color scheme will include only official logos of the college, and the colors will

be neutral and subtle to help direct the focus to our services. No more than six colors

will be used, and tests will be performed on a variety of displays, resolutions and

platforms to assure consistency.

Page Standards All pages will be designed by the Marketing Department to match style sheets of existing

site. Content submitted will be subject to editing and arrangement to allow conduciveness to these standards.

Home Page Guidelines The home page of the SJC website should be free of clutter, making it user-friendly and

intuitive. It should provide a link to all pages via drop-down menus or other means of

linkage. The home page should provide all users with contact information to the

college’s campuses and technical support.

Content Standards All content submitted must be deemed useful to users, in that it will help improve their

performance in appropriate academic discipline. It is suggested to include helpful links

to learning sites pertinent to the discipline involved. Any links provided will be held to

the same standards as pages within the San Jacinto College website domain. Some suggested links are:

http://www.sanjac.edu/

mailto:[email protected]


22

Sanjacinto.blackboard.com

Mymathlab.com

Smarthinking.com

Atomiclearning.com

Englishgrammar101.com

e-tutor.com

wyzant.com

tutor.com

Content Structure

All content will be organized into groups in logical hierarchies, with related information kept together. Labels will be clear, short, consistent, and easy to identify for the end users.

Navigation

Conventional practices will be used when creating the navigation of the site. Hyperlink text will appear as a different color than surrounding text. Unless text is a hyperlink, underlining will be avoided. Pages will be consistent in appearance with the main navigation appearing on the left side of the page, the search feature in the upper right corner, and additional global navigation at the bottom of the page.

Links All pages must contain a link to the college’s Policy on Information Resources at

http://www.sanjac.edu/key-information/policies/policy-vi-v-policy-information-resources

Roles and responsibilities

Maintenance of standards

The College has designated a web usage steering group that is responsible for the maintenance of web and publishing standards, definition of requirements, change control approval and resolution of escalated issues. This group consists of individuals in the Web Development, Marketing and Testing offices of San Jacinto College.

Creation and maintenance of official content

Official content is created by the Web Development team as well as individual departments. Each department will designate a representative to be responsible for writing and submitting content. These individuals' names will be kept on record in the Markenting Office, and will be the only individuals allowed to submit content. Once official content is developed it is reviewed, approved and published by the College’s marketing department. It is the responsibility of the Department Chair to notify the Marketing Department of any change in employment of said individuals.

Monitoring standards and publishing content

The College’s marketing department is responsible for maintaining representation of the College’s brand, compliance with regulations and College standards for official web resources and content. The marketing department is responsible for publishing content on all official web resources.

http://www.sanjac.edu/key-information/policies/policy-vi-v-policy-information-resources


23

Maintenance of systems and data

The College’s ITS department is responsible for maintaining the systems that support the availability of official web resources and data. This includes the content management system, access to official third party resources, publications database and Banner. ITS will also assist in the modification or creation of websites as approved by the web usage steering group.

Enforcement

The College reserves the right to remove official and non-official content and web resources that does not comply with this and any other College policies and guidelines. Violations of this guideline may result in suspension or loss of the user’s access privileges and/ or repair costs charged to the Department where the user is employed. Additional administrative sanctions may apply, up to and including expulsion, termination of employment or contractor status with the College. Civil, criminal, and equitable remedies also may apply.

week 2 assignment: project charter and high-level plan overview

Documents