week 02 - portfolio management

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Project Management 2. Portfolio Management

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Page 1: Week 02 - Portfolio Management

Project Management2. Portfolio Management

Page 2: Week 02 - Portfolio Management

Week 2

Page 3: Week 02 - Portfolio Management

Project selection and portfolio management

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Project selection and portfolio management

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Project selection and portfolio management

What are the inputs that cause

the project process to begin?

What are the inputs that cause

the project process to begin?

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Unit Objectives

Implement IT project planning and selection techniques

Appreciate the importance of project portfolio management

Page 7: Week 02 - Portfolio Management

Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

Page 8: Week 02 - Portfolio Management

Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

Page 9: Week 02 - Portfolio Management

But first

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Assignment 1

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Assignment 1

“Write a project plan”

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Assignment 1

“Write a project plan”

Topic: Week 3

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http://www.teachers.ash.org.au/researchskills/Dalton.htm

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Back to the programme…

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Strategic Planning

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Strategic Planning

1. What is strategy?2. How do projects relate to strategy?

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Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Page 18: Week 02 - Portfolio Management

5 Forces analysis

Supplier power

Supplier power

Customer power

Customer power

Threat of New

Entrants

Threat of New

Entrants

SubstitutesSubstitutes

Intensity of Intensity of competitioncompetition

Michael Porter’s ‘5 Forces’ – 1980’s

Page 19: Week 02 - Portfolio Management

business model template

VALUEPROPOSITION

COSTSTRUCTURE

CUSTOMERRELATIONSHIP

TARGETCUSTOMER

DISTRIBUTIONCHANNEL

VALUECONFIGURATION

CORECAPABILITIES

PARTNERNETWORK

REVENUESTREAMS

INFRASTRUCTURE CUSTOMEROFFER

FINANCE

Osterwalder’s Business Model framework 2006http://business-model-design.blogspot.com

Page 20: Week 02 - Portfolio Management

Process efficiency

Process efficiency ScorecardScorecard Customer

satisfaction

Customer satisfaction

FinancialFinancial

Learning and

innovation

Learning and

innovation

Balanced Scorecard

Kaplan & Norton (1994?) HBR

Page 21: Week 02 - Portfolio Management

Kaplan & Norton (1998?) HBRhttp://www.visual-literacy.org/periodic_table/pix/strategy-bsc-map.png

Strategy Map

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Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Page 23: Week 02 - Portfolio Management

• Strategic Management Overview– Involves determining long-term objectives,

predicting future trends, and projecting the need for new products and services

– Provides the theme and focus of the future direction for the firm

• respond to change• allocating scarce resources

– Requires strong links among mission, goals, objectives, strategy, and implementation

Page 24: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 25: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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SWOT Analysis

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SWOT = SITUATIONAL ANALYSIS

Where are we now?

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S

T

W

O

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S

T

W

O

Positive Negative

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S

T

W

O

Inte

rnal

Exte

rnal

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S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

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S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

Page 33: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 34: Week 02 - Portfolio Management

http://en.wikipedia.org/wiki/SMART_(project_management)

SS Specific

MM Measurable

AA Achievable

RR Relevant

TT Time-bound

Page 35: Week 02 - Portfolio Management

Letter

Major Term Minor Terms

SS Specific Significant[3], Stretching[3], Simple

MM Measurable Meaningful[3], Motivational[3], Manageable

AA AchievableAgreed, Attainable[6], Assignable[2], Appropriate, Actionable, Action-oriented[3]

RR RelevantRealistic[2], Results/Results-focused/Results-oriented[6], Resourced[7], Rewarding[3]

TT Time-boundTime framed[2], Timed, Time-based, Timeboxed, Timely[6][5], Timebound, Time-Specific, Timetabled, Trackable

E[1] Exciting, Evaluated, Ethical

R[1] Recorded, Rewarding, Reviewed[8]

http://en.wikipedia.org/wiki/SMART_(project_management)

Page 36: Week 02 - Portfolio Management

Examples of “not smart”

goals?

Page 37: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 38: Week 02 - Portfolio Management
Page 39: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 40: Week 02 - Portfolio Management

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Page 41: Week 02 - Portfolio Management

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 42: Week 02 - Portfolio Management

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Page 43: Week 02 - Portfolio Management

What are the goals of the projects?

Page 44: Week 02 - Portfolio Management

Figure 2.1 Strategic Management Process (Gray & Larson, 2006, p25)

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projectsprojects

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projectsprojects

projectsprojectsprojectsprojects

projectsprojects

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projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

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PPPMProjectProgrammePortfolioManagement

The ‘O’ is for Organisational

OPM3

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Programme

Programme

OPM3

PortfolioPortfolio

ProjectsProjects

Page 50: Week 02 - Portfolio Management

ProjectsProjectsProgramme

Programme

PortfolioPortfolio

ProjectProjectProgramme

Programme

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

Page 51: Week 02 - Portfolio Management

One Portfolio or Several?

One Portfolio or Several?

CategoriesCategories

Approaches to project

portfolio management

Page 52: Week 02 - Portfolio Management

One Portfolio or Several?

One Portfolio or Several?

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CategoriesCategories

Venture: Projects that transform the business

Venture: Projects that transform the business

Growth: Projects that grow revenue or market

share

Growth: Projects that grow revenue or market

share

Core: Projects that help run the business

Core: Projects that help run the business

Page 54: Week 02 - Portfolio Management

What are the benefits of Project Portfolio Management?

Page 55: Week 02 - Portfolio Management

Benefits of Project Portfolio

Management

Builds discipline into project selection process

Links project selection to strategic metricsPrioritizes project proposals across a common set of criteria, rather than on politics or emotionAllocates resources to projects that align with strategic directionBalances risk across all projects

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Problems with Project Portfolio

Management

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Different views from senior management on what (and how) should

be done

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Competition (& effective utilisation) for resources

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How to

Senior Management Input

– provide guidance in selecting criteria that are aligned with the organization’s goals

– decide how to balance available resources among current projects

• The Priority Team Responsibilities– publish the priority of every project– ensure selection process is transparent – re-assess the organization’s goals /

priorities– evaluate the progress of current projects

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Figure 2.8 Sample project portfolio approach(Schwalbe, 2005, p51)

Page 61: Week 02 - Portfolio Management

Figure 1.5 Project management compared to project portfolio management(Schwalbe, 2005, p15)

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MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

programme

programme

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

programme

programme projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

Programme

Programme

projectsprojects

projectsprojects

programme

programme

Page 63: Week 02 - Portfolio Management

Sh

ort

te

rm

Sh

ort

te

rmM

id

termMid

te

rmLo

ng

te

rm

Lon

g

term

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Page 64: Week 02 - Portfolio Management

http://www.betterprojects.net/search?q=strategy

Page 65: Week 02 - Portfolio Management

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Page 66: Week 02 - Portfolio Management

Identifying IT Projects

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Identifying IT Projects

• Many organizations follow a planning process for selecting IT projects which is aligned with business strategy

• Research shows:– Supporting business objectives is the

number one reason for investing in IT projects

– Use of IT standards lowers development costs by 41 percent per user (Cosgrove Ware, 2002)(Cosgrove Ware, 2002)

Page 68: Week 02 - Portfolio Management

Figure 2.1 Pyramid for the Project Selection Process(Schwalbe, 2005, p35)

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Project Proposals

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Most business units have a

strategic plan

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Which SHOULD align with the organisation’s strategic plan

Which SHOULD align with the organisation’s strategic plan

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Solicitation of Project Proposals

Within the organization

Request for proposal (RFP) from external

sources (contractors and vendors)

Page 74: Week 02 - Portfolio Management

When ranking proposals, consider;

DisciplineAccountabilityResponsibilityConstraints

Reduced flexibilityLoss of power

Page 75: Week 02 - Portfolio Management

Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

Page 76: Week 02 - Portfolio Management

Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

Page 77: Week 02 - Portfolio Management

Project Selection Methods

Page 78: Week 02 - Portfolio Management

Not all project proposals make it to initiation

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Every project idea isn’t progressed.

Why?

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Time

Money

Focus

Page 81: Week 02 - Portfolio Management

Methods for selecting projects include:

- Focusing on broad organizational needs

- Categorizing IT projects- Financial analysis- Using a weighted scoring model- balanced scorecard- Strategy mapping

Page 82: Week 02 - Portfolio Management

Focusing on Broad Organizational Needs

– E.g. Non-financial, but important benefits

– Three important criteria:• need for the project• funds available for the project• will to make the project succeed

Page 83: Week 02 - Portfolio Management

Categorizing IT Projects

– Does the project provides a response to:•a problem•an opportunity•a directive

– The time and date of expected completion

– The overall priority of the project

Page 84: Week 02 - Portfolio Management

Financial Analysis

$$$

Net Present Value

Net Present Value

Payback model

Payback model

Return on Investment

Return on Investment

(there are more)

(there are more)

Page 85: Week 02 - Portfolio Management

Financial Analysis

$$$

Net Present Value

Payback model

Return on Investment

(there are more)

Page 86: Week 02 - Portfolio Management

Net Present Value

Net Present Value (NPV) ModelUses management’s minimum desired rate-of-return (discount rate) to compute the present value of all net cash inflows

positive NPV: the project meets the minimum desired rate of return and is eligible for further considerationnegative NPV: project is rejected

Net Present Value (NPV) Model cont’d…NPV Calculations

determine estimated costs / benefits for the life of the project and products it producesdetermine discount rate (ask organization)calculate the NPV some organizations consider the investment year as year 0, others consider it year 1some organizations enter costs as negative numbers, others do not (ask organization)

Example: CP829_Lecture_Week2_NPV.xls

Time to

StoStopp

and turn to a new

presentation pack

Time to

StoStopp

and turn to a new

presentation pack

Page 87: Week 02 - Portfolio Management

Payback model

Figure 4.1 Charting the Payback Period (Schwalbe, 2006, p129)

Measures the time it will take to recover the project investment

Shorter paybacks are more desirable

Payback occurs when cumulative discounted benefits and costs are greater than zero

Limitations of payback:• ignores the time value of money• assumes cash inflows for

investment period only• does not consider profitability

Page 88: Week 02 - Portfolio Management

Return on Investment

Return on Investment (ROI)Calculated by subtracting project costs from the benefits and then dividing by the costsFormula:

ROI = (total discounted benefits – total discounted costs) / discounted costs

Higher the ROI, the better. Many organizations have a set or minimum rate of return on investment projects

Example: CP829_Lecture_Week2_ROI.xls

(total discounted benefits – total discounted costs)

discounted costs

Page 89: Week 02 - Portfolio Management

Non-financial Analysis

$$$

Weighted scoring model

Balanced Scorecard

Page 90: Week 02 - Portfolio Management

$$$

Weighted scoring model

A weighted scoring model is a tool that provides a systematic process for selecting projects based on many criteria

– Steps in identifying a weighted scoring model:

• identify criteria for project selection• assign weights (%) to criteria add up to

(100%)• assign scores to each criteria for each project• multiply scores by weights to get total scores

– The higher the weighted score, the better– Example: CP829_Lecture_Week2_WeightedScore.xls

$$$

Page 91: Week 02 - Portfolio Management

$$$

Balanced Scorecard

•Balanced Scorecard – Robert Kaplan and David Norton developed

this approach to help select and manage projects that align with business strategy

– Methodology that converts an organization’s value drivers, such as customer service, innovation, efficiency, and financial performance, to a series of defined metrics

– See http://www.balancedscorecard.org for more information

$$$

Page 92: Week 02 - Portfolio Management

Applying a selection

model

Page 93: Week 02 - Portfolio Management

Applying a Selection Model

• Project Classification– Deciding how well a strategic or operations project fits

the organization’s strategy

• Selecting a Model– Focus on competitive strategy and broad organizational

needs– Perform net present value analysis or other financial

projections– Use a weighted scoring model– Implement a balanced scorecard– Address problems, opportunities, and directives– Consider project time frame– Consider project priority

Page 94: Week 02 - Portfolio Management

Project Selection

Page 95: Week 02 - Portfolio Management

The Business Case

Impacts Costs & Benefits

Clearly compares alternatives Objective

Systematic

Page 96: Week 02 - Portfolio Management

The Business Case

Elevator pitches?

Page 97: Week 02 - Portfolio Management

Table 3.4 Sample business case(Schwalbe, 2005, pp74-76)

Example business case

Page 98: Week 02 - Portfolio Management

Contents of a Business Case

1. Introduction/Background2. Business Objective3. Current Situation and Problem/Opportunity

Statement4. Critical Assumptions and Constraints5. Analysis of Options and Recommendation6. Preliminary Project Requirements7. Budget Estimate and Financial Analysis8. Schedule Estimate9. Potential Risks10.Exhibits

Page 99: Week 02 - Portfolio Management

Figure 2.3 The Process for Developing a Business Case(Marchewka, 2003, p34)

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Project Success

Page 101: Week 02 - Portfolio Management

By the way,

Things are getting better

Page 102: Week 02 - Portfolio Management

Source: CHAOS Report 1995 by the Standish GroupAccess it here: http://net.educause.edu/ir/library/pdf/NCP08083B.pdf

Not even complete

d

Typically 189% over

budget

OTOBOS

53%Challenged

16%Success

31% Critical Failures

1994

Page 103: Week 02 - Portfolio Management

Not even complete

d

Still way over

budgetOTOBOS

51%Challenged

34%Success

15% Critical Failures

2002

Source: CHAOS Report 2002 by the Standish GroupAccess it here: http://www.standishgroup.com/quarterly_reports/index.php

Page 104: Week 02 - Portfolio Management

53%Challenged

16%Success

31% Critical Failures

1994

51%Challenged

34%Success

15% Critical Failures

2002

Page 105: Week 02 - Portfolio Management

$0

$50

$100

$150

$200

$250

1994 2005

Wasted money as a

share of total project

spend

Billions of dollars

Page 106: Week 02 - Portfolio Management

What happened?

Page 107: Week 02 - Portfolio Management

“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

Page 108: Week 02 - Portfolio Management

“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

Smaller

projects

Smaller

projects

Better tools

Better tools

Better trainin

g

Better trainin

g

Page 109: Week 02 - Portfolio Management

Better SelectionBetter

SelectionPortfolio

MgtPortfolio

Mgt

Strategic Alignme

nt

Strategic Alignme

nt

More recently

Page 110: Week 02 - Portfolio Management

Things you

should have

(if you want to succeed)

1. Executive support

2. User involvement

3. Experienced project manager

4. Clear business objectives

5. Minimized scope

6. Standard software infrastructure

7. Firm basic requirements

8. Formal methodology

9. Reliable estimates

10. Other criteria, such as small milestones, proper planning, competent staff, and ownership

Page 111: Week 02 - Portfolio Management

incrementalBut, change has been…

Page 112: Week 02 - Portfolio Management

There is still plenty of room for

improvement.

Page 113: Week 02 - Portfolio Management

?What do you think is still

going wrong?

Page 114: Week 02 - Portfolio Management

BetterProjects.net

Title page pic care of jpellqen & CC @ Flickr

http://flickr.com/photos/jpellgen/444946201/