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Time is money – save over 60% on the total cost of mailing a letterThe PDQIt digital post room service eliminates the painful and expensive process of producing mail in-house. Tell us which mail process is giving you the most pain and we will show you how easily it can be can cured whilst enjoying huge cost savings at the same time.

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I would like to post:> Invoices & statements> Mailshots> Letters

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1) PDQit can save your business money2) PDQit can be used for mail shots 3) The cost4) No risk trial5) Documents can be sent from many applications such as accounts packages

PDQit (Post Documents Quickly) is a revolution in business mail. Put simply, PDQit™ is like having a personal desktop postal service that allows you to send your letters and documents to be printed, enveloped and posted straight from your PC - no special hardware is needed. In fact, as we print and post your letters for you, no paper, envelopes, stamps or franking machines are needed by you either!

1) PDQit can save your business moneyWhen you look closer at the total cost incurred to produce and post a letter, PDQit™ can help you to make substantial savings. Today, a single 2 page letter is costing you as much as £1 by the time it's printed, folded, placed in an envelope, stamped and finally collected by a postman. This assumes the postman comes to you or your business premises. If this is not the case, then the cost of having to take your letters to the post box makes the overall cost much, much higher. If you don't believe us, learn more about your own costs using the savings calculator...

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2) The PDQit™ service is easy to use The PDQit™ interface looks and feels the same as if you were sending a document to be printed on your local desktop or departmental printer. The only difference is that when you select the PDQit printer and click 'print', the letter created on your PC is then automatically printed, folded, placed in an envelope and posted from our own secure facility. The solution is completely scaleable and can be used by any organisation large or small. Tell me more...

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3) PDQit can be used for mail shots Producing and sending out mailers can be particularly onerous for any business. How often have you had a team of your highly-paid employees around a table just to fold and stuff several hundred letters into envelopes? The whole procedure can take hours. But with PDQit™ you can create your merge template in Word™ and upload it to our website together with your client data file and let us do the rest. What could be easier?

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4) The costPDQit is a pay as you go service; the software is free to all users - no hidden costs and you can cancel at any time. The cost of posting a two page letter or document including, high quality laser printing, two pages of 90g brilliant white paper, a C5 envelope and delivery starts at just Xp (plus VAT). Volume users of the service may also be eligible for attractive discounts.

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5) No risk trialAll new customers are eligible for a no risk trial of PDQit. Now you can experience the benefits of the service by simply registering, downloading and installing the PDQit Single User software. There is no commitment and what's more, your first letter will be free! If you would to continue with the PDQit Single User service after your trial then click on the credit account button and follow the instructions. You are not tied to any long-term contract, so you can cancel the service at anytime. There are absolutely no cancellation fees or hidden charges.

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6) Documents can be sent from many applications such as accounts packages You can send individual items to post from just about any Windows application providing the address falls within the Red Window and the page setup meets the PDQit requirements. The PDQit software range enables you gain the ability to integrate with variable data output from applications such as Sage™ and SAP™ amongst many others. Rather than posting individual documents, PDQit Backoffice will happily print and post hundreds of documents such as invoices in a single run. For the more sophisticated implementations, as part of the service, one of our engineers will visit your site and install the enabling software onto your server and show you how to integrate it.Contact us for further details.

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Case StudiesAnd how





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Savings Calculator

Welcome to the PDQit Savings Calculator. Our calculator is designed to highlight the hidden cost of producing and posting mail from your business. Simply click on the calculator below and add your existing costs for producing and sending post. At the end of the three step process the calculator will reveal your annual cost for producing post and the minimum PDQit will save.

Case StudiesAnd how






TO BE CHANGED IN FLASH MOVIE

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Registration is quick and simple and will provide access to the download page as well as special tools and content on the website.

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Once registered with PDQit you will be able to access your own home page. From here you can track the progress of any documents sent to our facility, access your PDQit account information as well as top up your account.

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Case StudiesAnd how






Whether you are bulk sending thousands of mailshots, sending regular invoices and statements or just a few letters a week we have the easy and money saving answer for you. Please click on a link below that is relevant to your requirements.

> Mailshots > Direct mail from data 2 doormat

> Letters > Single users or multiple users on a network

I would like to post:

> Accountancy Invoices & statements > Overview

Quick links

> SageLine50 > SageLine100 and above > Pegasus Accounts > Oracle Accounts > JD Edwards > Other

Do you delay posting invoices until the end of the week or even later just because it’s so time consuming? When it comes to statement runs...Read more...

Direct mail is still one of the most effective methods of getting your message to the masses. You probably would like to do it more often...Read more...

PDQ it is a revolution in business mail. Put simp ly, PDQ it™ is like having a p ersonal D igital Post Office that allows you to send your letters and documents to be p rinted, fulfilled and p osted straight from your PC...R ead more...

Case StudiesAnd how







AccountancyInvoices & statements

Do you delay posting invoices until the end of the week or even later just because it’s so time consuming? When it comes to statement runs, does your accounts department effectively close down at the end of the month just so it can print and post them? “After a trial period we became enthusiastic customers on January 1st 2007 ~ since when we have not had to envelope a single invoice or monthly statement.” Select your application and find out more.

> SageLine50 > Pegasus Accounts

Other accountancy systems including:

> SageLine100 and above > Oracle Accounts > JD Edwards > Other

Case StudiesAnd how







PDQit 4Sage Line 50

At every point during the production of invoices and statements a company is incurring unseen cost. Independent analysts estimate that this can be as much as 87p to produce and post a single document. That’s 9p for Sage stationery and an envelope, 23p for the stamp, 4p for the print and 50p for labour. The more invoices that are produced the bigger the problem becomes. Use PDQit 4Sage line 50 and > Save your company an incredible 60% or more on the production and postage of invoices and statements.> Be fully trained and saving money in less than 5 minutes!

With PDQit 4Sage you can > Post documents individually or as a batch process.> Recall documents sent in error*> Instantly access all your PDQit billing information> Monitor progress of your documents

PDQit 4Sage Line 50 software is supplied with a number of standard templates so you can be up and running straight out of the box. If you want to replicate your bespoke company templates then PDQit can easily be tailored to reflect your own unique layouts.

PDQit 4Sage Line 50 software is free to all users.You just pay as you go for post and production.

To get started, simply download the PDQit 4Sage Line 50 software via the link below.

Download pdqit4sage

< < < back to - ACCOUNTANCY

> DOWNLOAD PDQit 4Sage

Case StudiesAnd how







PDQit 4Pegasus

At every point during the production of invoices and statements a company is incurring unseen cost. Independent analysts estimate that this can be as much as 87p to produce and post a single document. That’s 9p for multi-part stationery and an envelope, 23p for the stamp, 4p for the print and 50p for labour. The more invoices that are produced the bigger the problem becomes. Use PDQit 4Pegasus and > Save your company an incredible 60% or more on the production and postage of invoices and statements.> Be fully trained and saving money in less than 5 minutes!

With PDQit 4Pegasus you can > Post documents individually or as a batch process.> Recall documents sent in error*> Instantly access all your PDQit billing information> Monitor progress of your documents

PDQit 4Pegasus software is supplied with a number of standard templates so you can be up and running straight out of the box. If you want to replicate your bespoke company templates then PDQit 4Pegasus can easily be tailored to reflect your own unique layouts.

PDQit 4Pegasus software is free to all users.You just pay as you go for post and production.

To get started, simply download the PDQit 4Pegasus software via the link below.

Download pdqit4pegasus


> DOWNLOAD PDQit 4Pegasus

Case StudiesAnd how







Accountancy Systems

At every point during the production of invoices and statements a company is incurring unseen cost. Independent analysts estimate that this can be as much as 87p to produce and post a single document. That’s 9p for multipart stationery and an envelope, 23p for the stamp, 4p for the print and 50p for labour.

The more invoices that are produced the bigger the problem becomes.

The solution PDQit’s proven ability to remove the task of creating and sending mail from the desktop means your company can save an incredible 60% or more on the total cost of producing and posting invoices and statements. It will integrate seamlessly into your back office accounts applications such as Sage, J D Edwards, SAP, Oracle etc. It will also handle variable data runs as easily as individual mail items.

Now you really can eliminate the pain of printing, folding and posting invoices, credit notes etc because PDQit will carry out the entire process without the user having to leave their desk.

Using PDQit is simplicity itself To a user on a workstation the PDQit interface looks and feels the same as if they were sending the document to be printed on their local desktop or departmental printer. In reality, the entire document is encrypted, compressed and sent direct to our facility where it is automatically printed, folded, placed in an envelope and posted. PDQit has full auditing and billing capability so you can track every document sent and keep a close watch on expenditure.

PDQit software is free to all users.You just pay as you go for post and production.

Due to the sophistication of your accountancy package it is advantageous to have direct contact with a technical consultant.

Call or email us now for further information.


backoffice

Case StudiesAnd how







Mailshots made easy

Direct mail is still one of the most effective methods of getting your message to the masses. You probably would like to do it more often or you don’t do it at all because you believe the time and cost of producing mailers in-house makes it prohibitive.

Let PDQit mailshot take the pain out of your campaign.

> Mailmerge clogs the network for hours at a time?> Are you using highly paid staff to stuff hundreds of envelopes?> Run out of volunteers to lick, stick and drive to the post office?

PDQit mailshot is a clever web based process designed to reduce the onerous task of in-house mailshot production to a few clicks of the mouse and save you money at the same time!It’s as easy as…

You > Edit your mailshot template in Microsoft Word. The mailshot document may be a flyer, a newsletter or a product brochure which you have created. > Upload your data file containing the names and addresses of all the people you wish to send your mailshot to. > Make your payment

We > Mailmerge your data and letter > Print your letters > Insert your letters into envelopes > Frank and post your mailshot

You can try the online mailshot service now by clicking here!Payment is only required at the end of the process so you can test the service for free.

< < < back to - PRODUCTS

> ACTIVATE PDQit mailshotmailshot

Case StudiesAnd how







PDQit single user & networked

PDQit (Post Documents Quickly) is a revolution in business mail enabling you to send to send your letters and documents to be printed, fulfilled and posted straight from your PC - no special hardware is needed. In fact, as we print and post your letters for you, no paper, envelopes, stamps or franking machines are required either! Today, a single 2 page letter is probably costing you as much as £1 by the time it's printed, folded, enveloped, stamped and finally collected by a postman. This assumes the postman comes to you or your business premises otherwise the cost of having to take your letters to the post box makes the overall cost much, much higher. With this in mind, using the unique PDQit service could make your company substantial savings!

The PDQit™ interface looks and feels the same as if you were sending a document to be printed on your local desktop or departmental printer. The only difference is that when you select the PDQit™ printer and click 'print', the letter created on your PC is then encrypted, compressed and sent direct to our facility where it is automatically printed, folded, placed in an envelope and posted. The solution works with just about any MS Windows™ compatible application such as Word™ or WordPerfect™ etc.

How does PDQit work?

PDQit is available in both a single user and multiple users, networked version... Click here to read more...

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> DOWNLOAD PDQit Driver

single user

networked Case StudiesAnd how







How does PDQit work?

PDQit is available in both a single user and multiple users, networked version. In all cases the PDQit driver looks like any other Printer Driver on a PC and can be accessed in the same way. i.e. Click ‘File'>‘Print' and select it from the drop down menu.

When you send your document to be posted via the PDQit driver it will communicate with the PDQit server...

...and then display your document with the visible envelope address area highlighted in a red box for final approval. The document view can be expanded if required...

...This screen also displays your billing information - both the cost of sending the document and also your available balance. If required, you can top up the funds in your account by clicking the ‘Credit Account' button and following the instructions.

Once you are happy that your document is as expected and you have checked the recipient's address falls within the red box (the red box isn't printed by the way!) click the OK button and your document will now be encrypted, compressed and sent to us for printing and posting.However, this is not the end of the process as you will now receive an email from us confirming your document has been received. The email will also include a pdf copy of the original document for your records.

Unlike the physical post, PDQit also gives you the ability to recall a document that has been posted mistakenly. With the PDQit task manager you can instantly access all of your PDQit billing information and monitor the progress of all unposted documents at the same time. Providing your document hasn’t been processed it can be deleted from the queue and your account will be credited for the appropriate amount.

The cost of posting a two page letter or document including, high quality laser printing, two pages of 90gsm brilliant white paper, a C5 envelope and delivery starts at just XXp (plus VAT). That's it, no hidden costs, no minimums, no long term contracts and you can cancel at any time.

To get started with PDQit™ simply register and download and install the PDQit Single User software. If you sign up now and take advantage of our no risk trial and you can send your first letter for free

< < < back to - PDQit SINGLE USER / NETWORKED



single user








PDQit Driver Download

To get started with PDQit ™ simply download and install the PDQit software and take advantage of our no risk trial where you can send your first letter free of charge.

If you like the service, login and add credit to your account .The cost of posting a two page letter or document including, high quality laser printing, two pages of 90gsm brilliant white paper, a C5 envelope and delivery starts at just XXp (plus VAT). That's it, no hidden costs and you can cancel at any time.

PDQit Terms & Conditions

Please click the button above to download your PDQit print driver. You will need to install the driver to use the PDQit System.

NB. Download is 11.48MByte - This may take a while on a Dialup connection

Installation Instructions

> Run the application by clicking 'Run' from the dialogue box that appears as shown in the image to the right. > Follow the steps in the Installer application. > PDQit will appear as a Windows Printer. > You can post any file via PDQit by simply printing your file to the PDQit Printer in any Windows application.

How to use PDQit

> Open or create a file that you wish to print and post in the appropriate Windows Application. i.e. if you want to send a letter, you might open Microsoft Word. > Select 'File > Print' from the menu. > Select the 'PDQit' Printer and click 'OK' (or 'Print' in some applications). > A preview of your document will be shown with a red box drawn near the top left. Ensure that the recipient address fits completely in this box. (The red box will not be printed on your finished document) > Enter the postcode of the recipient. > Choose Colour or Black & White printing > Check that you have sufficient credit in your account > Click 'OK' to submit the document to PDQit

Once you have submitted your document it will be printed, enveloped, and mailed to the recipient. Delivery is normally within 2 working days.

ThankyouforusingPDQit!



single user








REPOSS Limited A PDQit Case historyProduct: PDQit mailshot

REPOSS Limited, based in Sevenoaks, Kent, is a specialist supplier of Computer EPoS (Electronic Point of Sale) systems and services to independent retailers in the UK. In this highly competitive market sector, REPOSS have found that direct mail marketing is... Read more > > >

Quality Ornamentals LimitedA PDQit Case historyProduct: PDQit 4SageQuality Ornamentals is a Sales and Marketing Company, jointly owned by three ofthe Northwest’s leading bedding plant producers. The company’s prime functionbeing to market the group’s products... Read more > > >

Qualceram Shires A PDQit Case historyProduct: PDQit network

Qualceram Shires is a highly focused ambitious company operating in Ireland and the UK whose main activities are the sale and distribution of a broad range of bathroom products... Read more > > >

Promap, a service of the Landmark Information GroupA PDQit Case historyProduct: PDQit backoffice

Promap is a service of Landmark Information Group, a Daily Mail and General Trust company, and the UK's leading supplier of digital mapping, property and environmental risk information. Promap provides the highest quality Ordnance Survey... Read more > > >

Case StudiesAnd how






Case studies

REPOSS Limited A PDQit Case historyProduct: PDQit mailshot

REPOSS Limited, based in Sevenoaks, Kent, is a specialist supplier of Computer EPoS (Electronic Point of Sale) systems and services to independent retailers in the UK. In this highly competitive market sector, REPOSS have found that direct mail marketing is one of their most effective means of informing independent shop owners of their latest special offers and software developments. The company has grown rapidly, but not yet to the point it can warrant a dedicated marketing department, so they have found it increasingly expensive and difficult allocating the time and resource necessary to produce successful mail-shots in-house.

Paul Lansdale, the Managing Director of REPOSS says.

"As we became more successful I found it increasingly difficult to spare key members of the team to produce and post the mailers. This meant we did less and less of them and consequently our message wasn't getting through to our target market as often as we wanted. Our problem was solved when we came across the PDQit on-line Mailshot service from SurePrint. PDQit has eliminated all the really tedious aspects of organising a mailshot campaign, like paper jams, endlessly stuffing envelopes and running out of toner at just the wrong time. In addition, my staff are happier because I no longer have to 'press gang' them into stuffing envelopes on Friday afternoons. I've also spotted a number of direct and indirect savings. One noticeable example being a substantial monthly reduction in the payments to our stationery and photocopier suppliers.

We have been using the service for just over 12 months now and I think it's fair to say that it has revolutionised our direct marketing. Now, we react quickly to any fluctuations in our sales cycle by sending out a flyer instantly to boost orders. We no longer have to consider the man hours required to produce and co-ordinate a campaign; instead we just create the template and upload it with our data. Within three days, our phone is ringing and we’re back on target!!!

Whilst using this service PDQit has become an integral part of our sales cycle – a great find in 2006 which we will definitely be taking with us into 2008!”

Case StudiesAnd how






Case studies - REPOSS Limited

Quality Ornamentals LimitedA PDQit Case historyProduct: PDQit 4Sage

Quality Ornamentals is a Sales and Marketing Company, jointly owned by three ofthe Northwest’s leading bedding plant producers. The company’s prime functionbeing to market the group’s products into leading independent and multiple gardencentres across the UK.

“Bedding plant sales are a highly seasonal and very competitively priced item. Approximately 85% of annual turnover is achieved in the March-June period, which creates significant pressures in all areas of the business. Such a seasonal market requires highly skilled staff at key times while creating issues of controlling labour costs during quieter months.

Always keen to introduce services and technologies that reduce time-pressure on staff,reduce costs and improve customer service Quality Ornamentals, in common with many small businesses, has often found these options are directed at large organisations. Applying modern technology to a small business is difficult in the extreme.

We encountered PDQit at the Manchester SAGE exhibition. After some discussion realising the PDQit service was a rare example of a company able to treat all customers equally, regardless of size. After a trial period we became enthusiastic customers on January 1st 2007 ~ since when we have not had to envelope a single invoice or monthly statement. Invoicing is clearly a vital but time consuming part of any business. Creating reams of paper, stockpiles of invoice sets, trips to the post box, etc. this is a time-consuming and expensive operation. Paying staff upwards of £10 an hour to stuff envelopes is not an attractive option.

Direct postage and stationery costs for the six months to June 2007 have reduced by 43.1% against budget in a year when sales have enjoyed a 7% increase over the same period. Bulk purchasing of stationery to achieve discounts, for example a year’s supply of invoice sets, is no longer necessary, improving cash flow and reducing waste. Of far greater importance is the time saving offered through the PDQit service. All time consuming aspects of mailing customers have been removed allowing key staff to concentrate on serving the customer in peak periods. Invoices and Statements are processed and mailed at any convenient time. On occasions even via remote access from the Sales Manager’s living room!!

We intend to increase our use of the PDQit service to improve our currently very poordirect mail efforts. At crucial periods of the year the company does not have the resources to print and mail information to existing and potential customers. During the coming autumn we plan to trial mail shots via PDQit with a view to greater use in 2008. Current thinking is to cease largely ineffective advertising in trade magazines and use this budget to direct mail existing and potential customers.

Paul Brooking, General Manager, Quality Ornamentals Ltd

Case StudiesAnd how






Case studies - Quality Ornamentals Limited

Qualceram Shires A PDQit Case historyProduct: PDQit network

Qualceram Shires is a highly focused ambitious company operating in Ireland and the UK whose main activities are the sale and distribution of a broad range of bathroom products.

Qualceram Shires headquarters based in Arklow, Ireland has the responsibility for printing and posting all invoices on behalf of the businesses within the group, including those based in the UK. As the group has become increasingly successful the task of invoice production has become more burdensome and expensive. Excluding entering the data into the Sage accounting system, the task of producing and posting upwards of 200 invoices was taking over 2 hours per day, every day. This included the time it took to print the invoices, sort multiple invoices destined for the same customer, place the invoices into envelopes and finally deliver them to the post room. A further problem was the cost of postage. Each invoice destined for the UK incurred an ‘international’ postage rate and could take up to a week to reach their destination. This in turn impacted payment by effectively extending the expected payment period.

The Solution

The solution to Qulaceram Shires problem arrived in the form of PDQitTM from SurePrint Limited. PDQitTM (Post Documents Quickly) provides a fully automated and secure postal service that places documents such as letters, invoices and statements into the post straight from the desktop. This revolution in business mail eliminates the hidden costs of producing and sending mail. You ‘click’ and your document will be automatically printed, enveloped, franked and posted for you.

The software was installed in Qualceram Shires’ Arklow office in an afternoon and at a stroke, automated the entire process of invoice production and fulfilment.

Trevor Broughal, Group IT Manager says:

“Installation was a very straight forward and painless process. From an IT perspective it has had a number of benefits. For instance, it has significantly reduced network traffic during the afternoons by removing all the printing the accounts department traditionally did at that time of day. It has also reduced the number of support calls to our department for printer related problems. The new process simply requires the accounts department to ‘print’ their invoices using the PDQitTM printer driver instead of their normal office printer. PDQitTM then encrypts and compresses the data files and sends them to the PDQitTM print centre in the UK. There, the invoices are printed, fulfilled and posted on behalf of Qualceram Shires. We’re no longer clearing paper jams and changing toner cartridges every week!”

The accounts department are also happy at the prospect of eliminating the afternoon invoice run. Diane Siddons of the accounts department explains:

“The endless envelope stuffing was becoming a real pain for the department and it meant that we had less time for the important things such as chasing payments. It’s also nice that our office no longer has to store countless boxes of envelopes and paper everywhere”.

PDQitTM software is free and using it has meant that Qualceram Shires has enjoyed instant financial benefits. Valuable resources are no longer wasted, invoices are produced and delivered in two days rather than a week and, best of all, every invoice is produced and delivered for less than the cost of an international stamp. Why don’t you let PDQitTM take the strain?

Case StudiesAnd how






Case studies - Qualceram Shires

Promap, a service of the Landmark Information GroupA PDQit Case historyProduct: PDQit backoffice

Promap is a service of Landmark Information Group, a Daily Mail and General Trust company, and the UK's leading supplier of digital mapping, property and environmental risk information. Promap provides the highest quality Ordnance Survey based digital mapping. Promap has made digital mapping accessible to enterprises both large and small and is proud to be the leading map provider to the property professional with over 26,000 users.

The accounts department of Landmark Information Group based in Exeter, Devon, has the responsibility for printing and posting all invoices and statements on behalf of the Promap service division. As the division became more successful this task became more problematic and expensive. Eventually, the end of month routine had grown to such an extent that in addition to involving most of the accounts department personnel with printing invoices, placing them into envelopes and finally delivering them to the post room, it had become necessary to hire casual labour to help complete the task. Excluding entering the data into the Oracle accounting system, the task of producing and posting around 10,000 monthly invoices was taking over 4 days of dedicated resource, every month.

The solution to Landmark’s problem arrived in the form of PDQitTM from SurePrint Limited. PDQitTM (Post Documents Quickly) provides a fully automated and secure postal service that places documents such as letters, invoices and statements into the post straight from the desktop. This revolution in business post eliminates the hidden costs of producing and sending mail.

Matthew Teague, Group Financial Controller says. “Switching to the PDQit solution was made very easy for us. Our Promap system produces one large PDF file, containing thousands of variable length documents. Sureprint asked for samples, which they used to pre-configure PDQit to make it ‘Promap ready’ prior to their arrival. The subsequent installation and configuration carried out by one of their technical consultants was completed in less than two hours, including testing. Now the billing run is compiled overnight and the resulting PDF file is automatically captured and processed by PDQit. As a result, what used to take us a number of days to complete, and required a great deal of planning, has become very straightforward. The total time taken by our department to produce and post invoices has been reduced to just a few minutes per month. The project has been so successful that we intend to widen the scope as soon as possible to include the rest of the group. This will increase the number of documents to an estimated 25,000 per month….”

In summary the key benefits of Landmark partnering with PDQitTM have been:

• Accounts personnel have been freed to focus on their key tasks at peak times, alleviating the pressure that is inevitable at the end of the month

• Removes the hassle of engaging and managing casual staff

• Eliminates the need for bulk purchase and storage of paper and envelopes

• Totally flexible solution which can easily cope with increased volume

• NO capital cost – the software is free and you only pay for the documents posted

• In addition to the above benefits Promap has saved 18% on the cost of invoice production.

Case StudiesAnd how






Case studies - Promap

Privacy Policy

We know that your privacy is very important to you. We make it our business for it to be as important to us.

We aim to be as clear as possible about how and why we use information about you on this website. If your questions are not fully answered by the information below, please contact us. We'll be happy to help.

Our guiding privacy principles Compliance with the Data Protection Act 1998 underlies all of our personal information privacy practices. We also have a set of guiding principles which govern how we use the information that we collect about you on this website. These principles are:

• We aim to continuously improve our website for you. We use information about you to help us to do this. • We will not use your information for any other reason unless you specifically allow us to by choosing to select the opt in boxes on our registration form. • We take all reasonable care to safeguard your information through security policies and secure business processes.

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To keep your information secure. To minimise the risk of unauthorised access to your information, we use some of your information to authenticate you when using the website and our customer service helpdesk.

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We collect information from you in two ways:

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The information we collect through our website will be used within Sureprint Ltd. Exactly who sees your information depends on the context in which you provided it.

Sometimes we'll share your information with carefully selected third parties outside Sureprint Ltd. We may do this for the following reasons:

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We will only deal with third parties that we trust to act in our customers' best interests and who treat our customers' information with the same stringent controls that we apply ourselves.

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How long we keep your information collected through our website depends on the context in which you provided it. In particular:

• We will keep your information that's necessary for us to provide you with a service you have requested or purchased through this website for as long as it takes us to provide that service• We will keep your contact details for as long as we have your consent to send you marketing information and/or pass your contact details to third parties • We will keep records of any transactions you enter into on this website for up to six years. This is so that we can respond to any complaints or disputes that arise in that period • We will keep other information about you if it is necessary for us to do so to comply with the law

Maintaining the information we hold for you

We aim to give you control over the information we hold about you. You can see the information you have provided to us through the website by accessing the Edit your profile page. You can also use this page to change or delete this information including the consents you have given us through the opt in process.

Please note, we can only delete information about you that we don't need to hold for legal reasons. (i.e. the type of information described in the last two bullet points under “How long do we keep your information?”).

You can of course request at any time that we correct any information we hold about you.

Keeping your information secure

We know that your privacy is very important to you and that you take the security of your information seriously.

We've implemented technology and security policies, rules and measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.

Here are some of the ways we protect your information:

• Access to our online services is protected by something called SSL 128 bit session encryption. Encryption is the process through which sensitive information is scrambled before it is transmitted so that it remains private even if it is intercepted. 128-bit encryption is the strongest encryption currently used commercially. However, unless your Internet browser supports 128-bit encryption you will not be able to take advantage of this level of security. (See the How you can help keep your information secure. section below). • Off-line, your information is kept securely in our databases and offices. We only allow our employees and trusted contractors access to your information, and then only if they need it for a specific authorised task. The computers on which we store your information are kept in a secure environment. • We do not store payment card details from this website.• We will take all reasonable steps to protect your information, but data can never be guaranteed 100% secure. Please note that we will not be liable for any breach of security unless we have been negligent.

How you can help keep your information secure

As you would expect of us, we will take all reasonable measures to ensure that the information you provide through our website is held and managed securely. However, there is a lot that you can do to help keep your information safe - not just on our website, but whenever you provide information online.

Here are some simple ways you can improve the security of your information:Use a strong password - Read our advice on choosing a strong password. This will help you choose a password that will be difficult for other people to guess but easy for you to remember.Use a secure password hint - Do not make your password hint the same as your password! Your password hint should not give away your password to someone you know well, for example 'my road' or 'my dog's name'.Keep your password private and secure - Your password is a key to your personal information and online identity. Don't tell anyone your password or write it down. If you are concerned that somebody else knows your password, you can change it on our website. Use a secure browser - Encryption is the process through which sensitive information is scrambled before it is transmitted so that it remains private even if it is intercepted. 128-bit encryption is the strongest encryption currently available, but not all browser versions support it.

Three popular browsers that support 128-bit encryption are:• Microsoft Internet Explorer version 5.5 and later versions• Mozilla Firefox version 1.0 and later versions• Opera version 6.0 and later versions

Security upgrades for some older browser versions are available. We recommend that you contact your preferred browser provider for further information.

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Terms & Conditions

This Agreement is between you and Sureprint Ltd and governs your use of PDQit. Please note that we do not store a copy of this Agreement against your name. We strongly recommend that you print this Agreement for future reference. PDQit is being developed continuously and as a result we may need to change some of the provisions of this Agreement from time to time. Clause 23 allows us to do this without your agreement, but we will notify you of any change we make. If you are unhappy with any change we make you can terminate this Agreement under clause 13 within 14 days. The minimum term for this Agreement is 30 days. There is no maximum term. Both parties have termination rights (see clauses 9, 10, 12 and 13).

Interpretation 1. User Software means the software on your computer that is provided by us and allows you to use PDQit, and updates to such software; User Software Licence means the agreement between us and you under which you are licensed to use the User Software; and we means Sureprint Ltd, and us and our have corresponding meanings.

Term of Agreement 2. This Agreement will commence on the Commencement Date and will expire, unless it has been terminated earlier, 14 days after the due date for a payment under this Agreement if you have not made the payment by then. 3. If this Agreement expires or is terminated your PDQit Account will be suspended immediately.

Payment 4. You must pay the initial charges for PDQ-it (as set out on the PDQit Website) on the Commencement Date. We may set a maximum credit balance for your PDQit Account.

Hardware 5. For the avoidance of doubt, we are not responsible for the functionality or performance of the hardware you use to use PDQit and will not supply, maintain or support such hardware.

Your information 6. All intellectual property rights in PDQit belong to, and will remain with, us and our third party licensors. All rights are reserved.7. Without limiting clause 15, if any third party claims that your use of PDQit infringes any intellectual property right, you must notify us immediately and, subject to reimbursement of your reasonable costs, give us and our third party licensors such assistance as we or our third party licensors reasonably require to defend or mitigate the claim. If requested by us or our third party licensors, you must immediately hand over control of the defence of the claim to us or them. 8. We will keep a record of the volume and the postal services you request through PDQit for up to 28 days after submission. We may use this information to send you targeted information about products and services you may be interested in (if we have your consent) and/or for statistical analysis.

Termination of Agreement and suspension of your PDQit Account 9. We may terminate this Agreement immediately by notifying you in writing (including by email) if: a. we believe you have deliberately or repeatedly mailed or attempted to mail items that attract a cost due to inability to deliver.b. you commit any other material breach of this Agreement or the User Software Licence. c. your PDQit Account is in negative balance. 10. We may, at our sole discretion, terminate this Agreement at any time by giving you at least 14 days notice in writing (including by email). 11. Without limiting clause 9, we may suspend your PDQit Account for up to 14 days if we believe any of the events in clauses 9(a), 9(b) and 9(c) may have occurred. 12. You may terminate this Agreement at any time after 90 days from the Commencement Date by notifying us in writing. 13. You may terminate this Agreement at any time before 14 days after we notify you of a change to this Agreement under clause 15 by notifying us in writing.

Security 14. You are responsible for the security of the customer username and password that allow you to access PDQit. Unless we have negligently disclosed your password to a third party, we will not be liable in relation to any unauthorised transaction entered into using PDQit under your username and password.

Indemnity 15.

Exclusion of liability 16. To the extent permitted by law, and except as expressly set out in this Agreement, we exclude all representations, warranties, guarantees and conditions relating to PDQit, including any terms that would otherwise be implied under sections 2, 3, 4, 5, 13, 14 and 15 of the Supply of Goods and Services Act 1982. 17. To the extent permitted by law, and except as expressly set out in this Agreement: a. our total liability to you for any breach or breaches by us, whether connected or not, of any express term or terms of this Agreement, or any implied term or terms of this Agreement that are not excluded by clause 16 (including to the extent the exclusion in clause 16 is ineffective or invalid), is limited to the amount you have paid us by way of subscription charges for PDQit; and b. exclude all other liability to you arising out of or in connection with your use of PDQit and for any adverse effect PDQit may have on your hardware or software. To the extent this exclusion is ineffective or invalid; the total of such liability is limited to the amount you have paid us by way of subscription charges for PDQit. 18. Notwithstanding clause 17, to the extent permitted by law we exclude all liability to you for any loss of business, goodwill, data, opportunity or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or we were advised of the possibility of such loss) and any consequential, indirect or incidental damages. 19. Nothing in this Agreement excludes or limits: a. our liability to you for any death or personal injury resulting from our negligence; b. our liability to you for fraudulent misrepresentation; or c. any of your other statutory rights that cannot be excluded or limited.

General 20. Except as provided in clause 18, any failure or delay by you or us in enforcing (in whole or in part) any provision of this Agreement will not be interpreted as a waiver of your or our rights. 21. If any provision of this Agreement is unlawful or otherwise invalid, such provision will be struck out of this Agreement and the remainder of this Agreement will apply as if the offending part had never been agreed. 22. Neither party may transfer any of its rights or obligations under this Agreement without the other party's prior written consent, provided that we may transfer any of our rights or obligations under this Agreement to another company in our group (as defined in section 258 of the Companies Act 1985) without your consent. 23. We may change this Agreement at any time by notifying you in writing (including by email) of the change, which will be effective from the date you are notified or such later date as is included in the notice. No other variation to this Agreement will be effective unless it is in writing and signed by you and us. 24. Subject to clause 25, this Agreement is the entire agreement between you and us for your use of PDQ-it and supersedes all prior agreements, representations and understandings, written or oral. Each party acknowledges that it has not been induced to enter into this Agreement by reason of any representation made by or on behalf of the other party. 25. This Agreement is to be read together with the User Software Licence. If there is any conflict between the provisions of the User Software Licence and the provisions of this Agreement, this Agreement is to prevail. 26. These terms and conditions are governed by and will be construed in accordance with English law. Each party submits to the exclusive jurisdiction of the English Courts.

If you wish to print these terms and conditions please click here.

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15. Indemnity text missing

Should we have the print click here bit on Privacy Policy and FAQs as well?

Contact us

UK HeadquartersSurePrint Ltd.Barham CourtTestonKent ME18 5BZUK

Tel: +44 (0) 1622 618 680Fax: +44 (0) 1622 618 661

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FAQ’s

I ’m aSoHouser.Do IneedanyspecialhardwaretousePDQit?Do Ihavetocommittolongtermcontractsorleases?Do Ihavetopurchasethesoftware?Whydoyouneedmycreditcarddetails?Howdoesmybillingcyclework?HowmuchcanIsave?CanIusemultiplecomputers?Whatsize ofenvelopesandstationerydoesPDQItuse?Howmanypagescanbeplacedinanenvelope?CanIsendmailtoanaddressoutsideoftheUK?CanIsendmailfromoutsideoftheUKfordeliverytoaUKaddress?Whataboutprintingmistakes?CanIusethePDQitserviceformailshots?

I ’m aSoHouser.Do IneedanyspecialhardwaretousePDQit?No there is no special hardware requirement. PDQit is an entirely software based solution that requires just a PC and an internet connection to be able to send post from the convenience of your home or office. << Back to the top

Do Ihavetocommittolongtermcontractsorleases?There are no minimum period contracts or leases. You just credit your account with sufficient funds and pay as you go. << Back to the top

DoIhavetopurchasethesoftware?The PDQit software is free to all users. << Back to the top

Whydoyouneedmycreditcarddetails?PDQit is a pay as you go service much in the same way as if you were to a use a franking machine (although there is no on-going rental or lease). You will either require a credit card to charge your account or you can use your PayPal account if you have one. << Back to the top

Howdoesmybillingcyclework?You have instant access to your billing and other information via the PDQit task manager on you desktop. << Back to the top

HowmuchcanIsave?You can save up to 60% on the inclusive cost of producing and posting a letter. << Back to the top

CanIusemultiplecomputers?Yes, you can use your PDQit account to send mail from any number of computers as long as you use the same account codes. Larger networks will find it easier to use the PDQit Desktop Pro version which has an in-built utility for distributing the PDQit software to multiple workstations. The Pro version also enables users to send their documents to be posted via a single secure gateway rather than as individuals. << Back to the top

Whatsize ofenvelopesandstationerydoesPDQItuse?Recent changes by the Royal Mail to the Pricing in Proportion model has made the traditional A4 sized envelope extremely expensive to use. PDQit therefore has standardised on a white 90gsm C5 windowed envelope (C5 is equivalent to an A4 sheet folded in half) and A4 90 gsm brilliant white paper. Other envelope sizes may be accommodated by special arrangement. << Back to the top

Howmanypagescanbeplacedinanenvelope?PDQit uses automated fulfilling machines to stuff which can handle up to 8 pages in a standard C5 envelope. << Back to the top

CanIsendmailtoanaddressoutsideoftheUK?At the moment your mail can only be sent to addresses within the UK. However, you will be able to post overseas in the very near future. In fact we are currently in the process of providing 'Digital Post Office' facilities in a number of countries starting with the USA. This means that a letter created on a PC in the UK can be printed and posted in the USA on the same day! This will substantially reduce the time and cost of sending mail to the USA. << Back to the top

CanIsendmailfromoutsideoftheUKfordeliverytoaUKaddress?Yes you can. This means that a document created anywhere in the world can be printed and posted in the UK on the same day! PDQit™ will substantially reduce the time and cost of sending mail to the UK from overseas. Subscribers just need to remember to use the UK A4 page size mail template which can be downloaded from this website. << Back to the top

Whataboutprintingmistakes?Unlike the physical post, PDQit also gives you the ability to recall a document that has been posted mistakenly. With the PDQit desktop task manager you can instantly access all of your PDQit billing information and monitor the progress of all unposted documents at the same time. Providing your document hasn’t been processed it can be deleted from the queue and your account will be credited for the appropriate amount. << Back to the top

CanIusethePDQitserviceformailshots?Producing and sending out mailers can be particularly onerous for any business. How often have you had a team of your highly-paid employees around a table just to fold and stuff several hundred letters into envelopes? The whole procedure can take hours. But with PDQitD2D™ you can create your merge template in Word™ and upload it to our website together with your client data file and let us do the rest. What could be easier? << Back to the top

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Support

If you are having technical problems with the PDQit software or your account, please check the FAQ section for advice. If you are still having trouble, please contact our dedicated support team using the form below.

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About us

SurePrint Limited constantly strive to deliver accessible and innovative solutions focused on increasing end user productivity while significantly reducing cost. The highly acclaimed PDQit™ family of products truly mirrors this ethos.

SurePrint's Corporate Head Quarters and development centre is based in Kent, England. The North American head office is in Scottsdale, Arizona together with regional sales and support facilities located in Los Angeles, California and Fort Lauderdale, Florida.

To find out more about SurePrint Limited, please contact us.

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