webinar strategic role of product management
TRANSCRIPT
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8/6/2019 Webinar Strategic Role of Product Management
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P r ag mati cM ar k etin g
19932009PragmaticMarketing,Inc. Page1
Conference Call: (773) 945-1010Access Code: 494-168-373
Follow the discussion on Twitter at #prodmgmt
Slides and other resources available atwww.pragmaticmarketing.com/request
Prioritizingproductfeatures
Definingmarketmessages
Reactingtosalesdemands
Beingburiedintacticalactivities !?!!?!eav ng
no
me
forstrategicplanning
Delineatingrolesandrelationshipsbetween
ProductManagementandotherdepartments
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PeterDrucker
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product managementg
PeterDrucker
Prod Mgmt
Exec
a esMktgDev
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Prod Mgmt
Exec
ProdMgmt
Mktg
Dev
Exec
Sales &
ProdMgmt
ev Mktg
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Exec
Sales &
ProdMgmt
evMktg
Exec
Sales &
ProdMgmt
ProdMktg
ev Mktg
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Exec
Sales &
ProdMgmt
evMktg
Exec
Sales &
ProdMgmtProd
Owner
ev Mktg
BusAnalyst
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Productmanager,productmarketing
manager,tec nica pro uctmanager,
marketmanager,industrymanager,
industrystrategist,business
development,productstrategist,
productlinemanager,general
manager,director,vicepresident,
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TacticalStrategic
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
DefinitionLess Technical
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
ar etsan us ness
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
ToolsMore TechnicalProductsandTechnology
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Amarketdriven
modelformanaging
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
technologyproducts
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
TypicalApproach
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
PreferredApproach
MarketProblems
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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19932009PragmaticMarketing,Inc. Page12
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
PreferredApproach
MarketProblems
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
PreferredApproach
MarketProblems
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Howimportantis
theactivity?
Howwellarewe
Pricing
H,M
Business
Plan
H,M
Market
Problems
H,L
Marketing
Plan
H,L
Customer
Acquisition
H,M
Buying
Process
H,L
Positioning
H,M
Market
Definition
H,M
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
doingit?Buy,Build
orPartner
M,M
Product
Profitability
H,L
Win/Loss
Analysis
H,L
Distinctive
Competence
H,L
Customer
Retention
H,M
Program
Effectiveness
H,M
Buyer
Personas
H,L
User
Personas
H,L
Product
Portfolio
H,M
Distribution
Strategy
M,M
Innovation
H,M
Competitive
Landscape
H,L
Launch
Plan
M,M
Requirements
H,M
Product
Roadmap
H,L
Presentations
&Demos
M,H
Sales
Process
M,M
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
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M,L
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Referrals&
References
H,M
UseScenarios
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L,H
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M,H
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M,L
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Sales
Tools
M,H
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Outbound
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
ToolsInbound
Pricing
Business
Plan
Market
Problems
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Analysis
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Portfolio
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&Demos
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Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
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Lead
Generation
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Referrals&
References
Use
Scenarios
Status
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Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
Productsand
Technology
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Strategy
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Marketing
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
Technical
Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Amarketdriven
modelformanaging
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic T
actical
technologyproducts
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
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Prod Mgmt
Exec
ProdMgmt
Mktg
Dev
BusinessPlanandProductRoadmapExecutives
Requirements
Development
BuyingProcess
Sales
Positioning
Marcom
Product Management
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Pricing
Business
Plan
Market
Problems
Marketing
Plan
Customer
Acquisition
Buying
Process
Positioning
Market
Definition
Buy,Build
orPartner
Product
Profitability
Win/Loss
Analysis
Distinctive
Competence
Customer
Retention
Program
Effectiveness
Buyer
Personas
User
Personas
Product
Portfolio
Distribution
Strategy
InnovationCompetitive
Landscape
Launch
PlanRequirements
Product
Roadmap
Presentations
&Demos
Sales
Process
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
BusinessMarket ProgramsPlanningStrategy SupportReadiness
Strategic
Tactical
Technology
Assessment
Lead
Generation
Thought
Leadership
Referrals&
References
Use
Scenarios
Status
Dashboard
Event
Support
Special
Calls
Channel
Support
Channel
Training
Collateral
Sales
Tools
-
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P r ag mati cM ar k etin g
Questions?
Steve Johnson
.
Follow the discussion on Twitter at #prodmgmt
Slides and other resources available atwww.pragmaticmarketing.com/request
SteveJohnson
Twitter:@sjohnson717and#prodmgmt