WORLD PAPER FREE DAY 2016 UNLEASH YOUR INNER PAPERFREE HERO

THANK YOU TO OUR SPONSORS

INTRODUCING OUR HEROES

Claudia Keirn Senior Corporate Accountant Wildman Business Group ABBYY Hero

Chris Beebe Director of HR & Education Raleigh General Hospital eFileCabinet Hero

Rowan Jameson Managing Partner, Business Services O2 Hero

Gerrard Lennox Mgr. of Engineering Solutions Capitec Bank South Africa Dell EMC Hero

INTRODUCING OUR SPEAKERS

Bruce Orcutt Vice President of Marketing ABBYY

Chris Beebe Director of HR & Education Raleigh General Hospital

Jim Hayes Capture Product Marketing Lead Dell EMC

Rowan Jameson Managing Partner, Business Services O2

WELCOME TO WORLD PAPER FREE DAY

Peggy Winton; President, AIIM Host � Moderator � Featured Speaker

Information Is Your Most Important Asset.

AIIM Gives you the Skills to Manage It.

http://info.aiim.org/world-paper-free-day

MARKET RESEARCH focused on how and why organizations are using

content technologies

EXPERT ADVICE designed to help organizations

understand the potential of content technologies

Access to a COMMUNITY of passionate fellow

practitioners

SKILLS DEVELOPMENT needed to be successful

http://info.aiim.org/paper-free-are-we-there-yet-2016

Which of the Following Would Describe Your Office or Typical Offices In Your Organization?

0% 10% 20% 30% 40% 50% 60% 70%

Contracts, orders, booking forms, etc., are signed on paper

We regularly scan documents, but mostly for archive

Piled high with paper and paper processes

Most of our important stuff is referenced and filed as paper

Our MFPs are used more for copying than scanning

Faxes and PDF invoices are printed out before processing

We run a clear-desk, mostly paper-free office

We have a digital mailroom, so mail is delivered pre-scanned

Other

Would You Say that the Consumption of Paper and/or Number of Photocopies in Your Organization is:

©AIIM2016

Increasing rapidly, 5%

Increasing somewhat, 14%

Stable, 35%

Decreasing somewhat, 35%

Decreasing rapidly, 8%

Don’t know, 3%

©AIIM2016

How Would you Describe Progress Towards Eliminating Paper From Your Business Processes?

They mostly work OK with paper, so

we leave them that way, 9%

We have evaluated removing paper

from some of our processes, 23%

We have one or two of the most

obvious processes paper-free, 12%

We have a number of paper-free

processes and will do more, 40%

We actively look at every process to drive out paper,

14%

We are close to the limit for suitable

paper-free candidates, 3%

©AIIM2016

What Were the Main Difficulties You Encountered in These Paper-Free Process Projects?

0% 10% 20% 30% 40% 50% 60% 70% 80%

Re-orienting staff/change management

Educating/persuading staff to comply with classification and compliance

Defining the processes clearly

Convincing legal/compliance/finance that paper-free is OK

Integration with other systems

Dealing with exceptions/workflow flexibility

Speed of uptake and acceptance

Convincing management – making the business case

We had very few problems

©AIIM2016

What Have Been the Biggest Benefits From Your Paper-Free Processes? 0% 10% 20% 30% 40% 50%

Faster customer response (internal/external)

Reduced staff resource/higher productivity

Visibility/access for other non-process staff

Fewer errors

Better monitoring and visibility of status and workloads

Improved remote/mobile accessibility

Improved corporate sustainability and environmental friendliness

Cleaner audit trail and regulatory compliance

More efficient management and updating of electronic forms

Better management of exceptions/escalation

Other

©AIIM2016

LET’S HEAR FROM OUR HEROES!

•  Articulate the cost of not moving fast enough

•  Put it in context for your personal preferences for how you do business

•  Focus on the benefits of more data, more information, and better access

3 TIPS TO GOING PAPERLESS Bruce Orcutt on behalf of Claudia Keirn, Wildman Business Group

1

2

3

1)   Eliminate paper as it enters the organization - all formats & locations 2)   Automate manual processes - Advanced Recognition 3)   Eliminate paper use cases - Mobile / Real-time Capture

3 TIPS TO GOING PAPERLESS Jim Hayes on behalf of Gerrard Lennox, Capitec Bank South Africa

3 TIPS TO GOING PAPERLESS Chris Beebe, Raleigh General Hospital

•  91% people were either as or more productive as a result of being paperless

•  Average of 3 hours per week saved per person.

•  Reduction of 8000 paper envelopes per annum

•  50% people increased their use of Collaboration tools

Take people on

the journey

Education Sharing

best practice

3 TIPS TO GOING PAPERLESS Rowan Jameson, O2

THANK YOU TO OUR SPONSORS

THANK YOU