webinar: creating meaningful customer experience with unified cx solutions
DESCRIPTION
One of the key elements of any CRM plan is integration, the unification of all your company's data sources and silo systems to create a single, holistic view of each customer.. Whether they are, business organization or system-based silos, they all conspire to make customer journeys fragmented, painful and costly. A typical customer journey includes interactions via contact center, corporate portals and conventional emails. Yes every call, every click, every message counts. Enabling these journey points is paramount and Oracle is privileged to assist you in the strategic components to this journey via this webinar. Join us for a webinar on "Creating meaningful Customer Experience with Unified CX Solutions" Tuesday, October 22, 2013 2:00 PM to 3:00 PM MDT Register Now: http://www.crmit.com/emailer/cx_webinar.htmlTRANSCRIPT
Creating Meaningful Customer Experience
FREE WEBINAR
Tuesday, October 22, 2013 − 2:00 PM to 3:00 PM MDT
Silo CRM Systems
Desired CX Solutions
One of the key elements of any CRM plan is integration,
the unification of all your company's data sources and silo
systems to create a single, holistic view of each customer..
Whether they are, business organization or system-based
silos, they all conspire to make customer journeys
fragmented, painful and costly.
A typical customer journey includes interactions via
contact center, corporate portals and conventional emails.
Yes every call, every click, every message counts. Enabling
these journey points is paramount and Oracle is privileged
to assist you in the strategic components to this journey
via this webinar.
Join us for a webinar on
"Creating meaningful Customer
Experience with Unified CX Solutions" Tuesday, October 22, 2013
2:00 PM to 3:00 PM MDT
Win an iPad Mini!
eSeminar participants will be
entered in a drawing to win an
iPad mini.
Webinar Details
Speaker
Duane Nelson
Customer Experience Strategist