webinar 5 steps to kick your marketing into gear
TRANSCRIPT
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5 STEPS TO KICK YOUR MARKETING INTO GEAR
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PRESENTER
• First job – Event manager for non-profit• Began working at Fortune 1000 company
in 1995o Accidentally started building websites
• Started own company in 1998o One woman show
KENDRA WRIGHT
President, Saffire Events
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SAFFIRE CLIENTS
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SAFFIRE CLIENTS
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SAFFIRE ASSOCIATION PARTNERS
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OUR GOAL
To give events a beautiful, branded online presence they can manage
themselves.
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THE ALTERNATIVE
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WHAT WILL YOU SAY?
1. Determine your target audiences
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YOUR TARGET AUDIENCE
TeenagersFamiliesMomsGroupsGrandparentsOther audiences – Military, etc.
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WHAT WILL YOU SAY?
2. Get your team together -make sure to include all audiences
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WHAT WILL YOU SAY?
• This could be one meeting or more than one.
• Offer free tickets, t-shirt and/or food.• (no more bullets)
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WHAT WILL YOU SAY?
3. Brainstorm all the reasons people come to your event
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WHAT WILL YOU SAY?
• What is your favorite memory of the fair?
• How did you hear about the fair the last time you went, what made you want to go?
• What was your favorite thing, and was it what you thought it would be?
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WHAT WILL YOU SAY?
Sometimes conflicting reasons:Teenagers – HipGrandparents – TraditionMoms – BargainsGroups – Organized connection
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WHAT WILL YOU SAY?
4. Come up with topics for all these reasons
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WHAT WILL YOU SAY?
Two things to tell people:1. What we want them to hear• Relentlessly focus on what makes you your
most revenue or what you feel like drives revenue
2. What people want to hear• Contests, promotions, wild & wacky, behind
the scenes (more later)
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CONSIDER THE “RULE OF THIRDS”
1/3 about yourself and your brand
1/3 about things people might be interested in that aren’t self-promotional
1/3 interact with people
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WHAT WILL YOU SAY?
5. List all the places you’ll say it.
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WHERE WILL YOU SAY IT?
WebsiteMobile EmailFacebookBlogYouTubeTwitterPinterestFlickr
INTERESTINGLY…These are in rough
priority order.
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WHAT TOOLS DO I USE?
Website – Current provider (or Saffire)Mobile – Same provider (or Saffire)Email – Constant Contact, Mail Chimp, SaffireMailFacebook – BufferApp.comBlog – Wordpress.comYouTubeTwitter – BufferApp.com (with Facebook)InstagramPinterestFlickr
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CREATE AN EDITORIAL CALENDAR
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DEEP THOUGHT…
Ask questions that get people to talk about themselves in relation to
your event
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GRAB THEIR ATTENTION
• Consider funny – tweets from mascot, etc.
• Personal/human interest stories get a lot of hits
• Posts with photos get more views!
Think about what YOUR AUDIENCE
would want to click!
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MAKE PEOPLE FEEL LIKE INSIDERS
• Be the first to know about X via social media!
• See behind-the-scenes looks at our event!
Your customers feel special, and they are more likely to be long-
term followers.
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MULTIMEDIA
• Photo contests on website and Facebook
• Caption that photo
• Funny video upload
Photos and video are naturally VIRAL and give you more event
photos!
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GET PEOPLE TALKING
Show live tweets on concert side screens
Have a vote or quiz• Answer on text, app, QR code, etc.
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CONTESTS WITH PUBLICITY BONUS
Have a contest for front row concert seats• Text, tweet or post on FB page NOW =
publicity
Do giveaways with charitable tie-in
Allow groups to get $ for their orgs for advance sales; host trip for winners
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CONTESTS WITH PUBLICITY BONUS
Do giveaways with charitable tie-in
Allow groups to get $ for their orgs for advance sales; host trip for winners
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THANK YOU
Any questions?