webinar 28 jan 2016 tracy van der schyff

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10 Tips to mend your broken relationship with ShareP int

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Page 1: Webinar 28 Jan 2016 Tracy van der Schyff

10 Tips to mend your broken

relationship with ShareP int

Page 2: Webinar 28 Jan 2016 Tracy van der Schyff

INFO

Page 3: Webinar 28 Jan 2016 Tracy van der Schyff

Do you find yourself in a long-term relationship with SharePoint and it’s just not working?In my session I’ll give you a 10 pointer checklist which can be used to mend your relationship. This will enable you to assess and adjust your current situation and rekindle that love affair.

Mundane to Meaningful in No Time!!

Session Info

Page 4: Webinar 28 Jan 2016 Tracy van der Schyff

Session Index

• Wandering Eye• Fighting• Lack of Communication• Lying• Familiarity• Relationships & Partners• 10 Steps• #Ikigai• GT Consult Academy• Credits

@tracyvds

Page 5: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

SO WHAT’S

WRONG

CUPCAKE?

Page 6: Webinar 28 Jan 2016 Tracy van der Schyff

Wandering eye

Do you find yourself

constantly attracted

to other platforms, or

even fantasizing

about using other

software?

@tracyvds

Page 7: Webinar 28 Jan 2016 Tracy van der Schyff

Fighting

Do you

disagree about

everything,

with no

common

ground?

@tracyvds

Page 8: Webinar 28 Jan 2016 Tracy van der Schyff

Lack of communication

Have you stopped

communicating and

can’t seem to bridge

the gaps?

@tracyvds

Page 9: Webinar 28 Jan 2016 Tracy van der Schyff

Lying

Do you tell lies

about

SharePoint to

cover up your

own insecurities

/ flaws?

@tracyvds

Page 10: Webinar 28 Jan 2016 Tracy van der Schyff

Familiarity

Do you miss how you

felt the first time you

opened your

SharePoint Home

Page? Are you tired of

the same Look and

Feel – month after

month? 10 STEPS

Page 11: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

SO WHAT DOES

THIS HAVE TO

DO WITH

SHAREPOINT?

Page 12: Webinar 28 Jan 2016 Tracy van der Schyff

Relationship & Partners

re·la·tion·ship [riˈlāSHənˌSHip]NOUN

the way in which two or more concepts, objects, or people are connected, or the state of being connected:

part·ner [ˈpärtnər]NOUN

a person who takes part in an undertaking with another or others, especially in a business or company with shared risks and profits.

com·mit·ment [kəˈmitmənt]NOUN

the state or quality of being dedicated to a cause, activity, etc.:

@tracyvds

Page 13: Webinar 28 Jan 2016 Tracy van der Schyff

It’s not personal, it’s business

IT IS PERSONAL

IT’S ALL ABOUT THE PEOPLE

Nonsense…

@tracyvds

Page 14: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

Maybe it’s time to make

that commitment and

say…

I D@tracyvds

Page 15: Webinar 28 Jan 2016 Tracy van der Schyff

So what now?

Page 16: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

10 STEPS

Page 17: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

BEFORE WE DO

THIS – LETS RECAP

WHAT WE THINK

IS WRONG.

Page 18: Webinar 28 Jan 2016 Tracy van der Schyff

10 Steps

1. Understand the reasons behind the breakup2. Renew the commitment3. Forgiveness is important4. Change yourself5. Keep your promises6. Communication is crucial7. (re)Define the relationship8. Keep the fire burning9. Compatibility & Compromise10. Growing Together

Page 19: Webinar 28 Jan 2016 Tracy van der Schyff

Understand the reasons behind the breakup

@tracyvds

AnalysisFeedbackDocument findingsLessons learntProcedures to prevent

Page 20: Webinar 28 Jan 2016 Tracy van der Schyff

Renew the commitment

@tracyvds

Make the decisionPut the effort in

Page 21: Webinar 28 Jan 2016 Tracy van der Schyff

Forgiveness is important

@tracyvds

Forgive the people and the solutionDon’t look back / move forward

Page 22: Webinar 28 Jan 2016 Tracy van der Schyff

Change yourself

@tracyvds

Skilled users make better decisions and less mistakes – time to ‘upgrade’Set your goals, what do you want to achieve?

Page 23: Webinar 28 Jan 2016 Tracy van der Schyff

Keep your promises

@tracyvds

Manage the expectations and deliver what you say you will.Admit when you’re wrongDon’t “over-promise”

Page 24: Webinar 28 Jan 2016 Tracy van der Schyff

Communication is crucial

@tracyvds

Communicate your successes and failures, be honest, celebrate and give recognition where dueShare the vision with users

Page 25: Webinar 28 Jan 2016 Tracy van der Schyff

Define the relationship

@tracyvds

Governance plan –document the connection, association, or involvement between all parties, manage the expectation. What are the roles and responsibilities?

Page 26: Webinar 28 Jan 2016 Tracy van der Schyff

Keep the fire burning

@tracyvds

Quick WinsSmall iterative changesRoll out something small and exciting every monthNewslettersCampaignsCommunityForums

Page 27: Webinar 28 Jan 2016 Tracy van der Schyff

Compatibility & Compromise

@tracyvds

Is SharePoint not performing as it should due to external factors, are all the platforms / software used compatible?

What can or should SharePoint NOT do? Can you reach a compromise?

Page 28: Webinar 28 Jan 2016 Tracy van der Schyff

Growing together

@tracyvds

No relationship starts out perfect.

Perfection is achieved overtime and with overtime

Grow the maturity of your users while the maturity of the site grows

Page 29: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

LETS RECAP

THE

10 STEPS

Page 30: Webinar 28 Jan 2016 Tracy van der Schyff

10 Steps

1. Understand the reasons behind the breakup2. Renew the commitment3. Forgiveness is important4. Change yourself5. Keep your promises6. Communication is crucial7. (re)Define the relationship8. Keep the fire burning9. Compatibility & Compromise10. Growing Together

Page 31: Webinar 28 Jan 2016 Tracy van der Schyff

What changed my

way of thinking?

Page 32: Webinar 28 Jan 2016 Tracy van der Schyff

Relationships

#ikigai

Page 33: Webinar 28 Jan 2016 Tracy van der Schyff

#Ikigai

@tracyvds

Page 34: Webinar 28 Jan 2016 Tracy van der Schyff

#Ikigai

@tracyvds

Ikigai (生き甲斐, pronounced

[ikiɡai]) is a Japanese concept meaning

"a reason for being".

Everyone, according to the Japanese, has an ikigai.

Finding it requires a deepand often lengthy search of

self. Such a search isregarded as being very

important, since it is believed that discovery of one's ikigai brings

satisfaction and

meaning to life.

Page 35: Webinar 28 Jan 2016 Tracy van der Schyff

i DA PT

Page 36: Webinar 28 Jan 2016 Tracy van der Schyff

What do we do different?We offer mentorship and coaching to

support your team and ensure that you

reach your goals. This includes guidance on

developing your Governance, Change

Management, Training and Communication

Plans. As the End User should always be the

focus (not the solution), we pay special

attention to how solutions are launched,

how you communicate with the users as

well as very importantly – getting their

feedback and buy in.

Page 37: Webinar 28 Jan 2016 Tracy van der Schyff

Why do we do it?An employee equipped with the correct skills,

to not only be effective, but efficient as well, will

have high levels of psychological well-being

and job satisfaction. Just as we believe that

products or solutions cannot fix processes

(people do), we KNOW that stand alone

traditional SharePoint training will NOT ensure

user adoption.

Empowered users embrace the technology that

empowers them and will adopt a system that

makes them look and feel good.

Page 38: Webinar 28 Jan 2016 Tracy van der Schyff

What are the results?• “I have obtained a skill on how to search better and

the link between my PC and SharePoint.”

• “I've learnt so much, not just about SharePoint, but

how to use my pc effectively - search tips, shortcuts,

editing images, etc.”

• “This training helped me to understand how useful

SharePoint can be at work. It can make everyone's life

easy.”

• “The training developed my understanding of

SharePoint and the value it brings into the workplace,

it developed my skills in data capturing, data sorting

and overall PC skills. I now understand the value of

metadata and the other processes that are involved.”

• “I Love SharePoint now! Used to hate it!”

Page 39: Webinar 28 Jan 2016 Tracy van der Schyff

Questions

Page 40: Webinar 28 Jan 2016 Tracy van der Schyff

Take Aways

@tracyvds

• Documentation• Communication• Upskill the people• Keep your finger on the pulse• Measure

• Plan – do – check - act

Page 41: Webinar 28 Jan 2016 Tracy van der Schyff

Thank You

Special thanks to all the mentors in my life, for always having time for my questions and crazy ideas.

And of course – thanks to WikiHow.com for their awesome images I could use to illustrate my relationship frustrations .

Page 42: Webinar 28 Jan 2016 Tracy van der Schyff

CREDITS

Veronique PALMER

Carl STEIJN

David RANDALLQuinton VENTER

Bart DE VRIEZE

Francois HUNTER

Lucas VILJOEN

Andre CHAPMAN

Alistair PUGINBradley GELDENHUYS

Dinah COETZER

Jaco CAMPHERWouter vd MERWE

Thys FOURIEKate ELPHICK

Warren MARKSCraig TARR

Palesa SIKWANE @tracyvds