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TRANSCRIPT
Part I: Project Details
Project Title
The title of our project is “Flu Shots: A Must in Our Community.” Our project initially
began as a campaign to assist Bellevue Hospital Center in educating their patients and staff in the
importance of influenza vaccination. This was not possible due to Bellevue policy, so we
implemented our project as flu education and vaccination at New York City College of
Technology on November 12 &19, 2013.
Members
Team Leader: Alison Miller
Recorders: Shayna John, Michelle Bazil & Sabrina Azeez
Powerpoint Coordinator: Sabrina Azeez
Data Collection Analyst: Tina Mahler
Research Associate: Juliette Coombs-Puranda
Community Assessors: Sonia Preston-Campbell & Michelle Bazil
Vendor Procurement: Christina Ming
Project Analyst: Tashiba Thomas
Data collection
Various phases of data collection were performed on the following dates:
10/1/2013, 10 am: HHC and NYS DOHHS contacted for print materials on flu
vaccinations
10/15/2013, 10 am: Call to Sue Marchione of Infection Control at Bellevue Hospital
Center
10/22/2013, 10 am: Call to Jalal, Nursing Supervisor of outpatient clinic at Bellevue
Hospital Center
10/22/2013, 12:30 pm-1:00 pm: Community assessment walk around to northern border
10/29/2013, 12:30 pm-1:00 pm: Community assessment walk around to southern border
11/5/2013, 10 am: Internet data collection and printing of statistics and demographics
Sources of Information
In addition to our wealth of information gathered from Internet sources, such as the
Bellevue Hospital Corporation website, New York City College of Technology website, and
various health and human service websites, we received an abundance of print information from
the New York State Department of Health and Human Services. Examples of such are provided
in the “Materials” section.
The following are contacts that were used in our data collection:
Sue Marchione, Senior Assistant Director of Infection Control at Bellevue. She assisted
us with information about Bellevue’s flu shot program.
Jalal, Nursing Supervisor in the Bellevue Outpatient Clinics. She helped us understand
flu shot administration for staff at Bellevue.
Roxanna Melendez, Director of the Student Wellness Center at New York City College
of Technology. She helped us plan and implement our flu shot education and
administration program at NYCCT on November 12 and 19, 2013.
Registered Nurse in the Student Wellness Center at New York City College of
Technology. She also helped us plan and implement our flu shot education and
administration program at NYCCT on November 12 and 19, 2013.
Part II: Description of the Community Assessment
Community Boundaries
It was breathtaking to stroll down 1st Ave on October 22, 2013, and October 29, 2013 to
look around the vicinity of the hospital. As I walked along the Ave, I could smell the aroma of a
mixture of foods from the street vendors. The aroma filled the air. As I enjoyed the aroma, my
nostrils were then disappointed by the smell of smoke as pedestrians puffed on their cigarettes,
an unhealthy habit. New York University stretches from 30th-33rd and is neighbor to the famed
BHC. At 34St is the Triboro Bridge. Hunter College is also neighbor to BHC. There is a City
bank located across the avenue from the hospital, and a Chase bank on 2nd Ave. As I assessed
the community by walking along the Avenue and researching, I realized that the community has
gained much strength from the high educational level and high employment rate as evidenced by
the many educational institutions ranging from nursery to universities, and employment
industries and professions.
The total area is 0.55 square miles. Total land area is 0.55 square miles. Bellevue hospital
center is located in the Kips Bay section of New York City. The population consists of mainly
white and unmarried residents. The median age is 33 years for males and 32 years for females.
The zip code 10016 is in the Eastern time zone at 42 degrees latitude, and 74 degrees longitude.
It is 27 feet elevation above sea level.
Summary Statement of the Community
Bellevue Hospital Center has been in operation since 1736, it serves patients regardless of
immigration status or ability to pay. It consists of 750 beds, six ICU’s, world-class Emergency
and Trauma center. BHC today is a major provider of healthcare including long-term and acute
care in New York City. BHC is the primary teaching hospital of the NYUSM, and an integral
component of the NYU Medical Center Residency Programs. Attending physician house staff is
1,200, and a staff of 500 residents and interns. Annually, the hospital treats approximately
27,000 inpatients, 500,000 outpatients, and 89, 000 emergency service visits in over 90 adult and
pediatric ambulatory care clinics. Twelve percent of the ambulatory clinic patients are white.
BHC’s new ICU Pavilion, one of the largest in the nation opened in 2004, and a state-of-the-art
208,000 square-foot Ambulatory Care Pavilion, designed by I.M. Pei.
Commute-The residents in this neighborhood utilize private transportation, carpools,
bus, train, walking, bikes, skateboards, and rollerblades to get to work and other places of
business.
Housing-Apartment buildings with multiple units are the major type of home structure in
this neighborhood.
Age Distributions-There are 3% of young children and babies; 2% of children 5-9 years
old; 1% of children 10-14 years old; 2% teens ages 15-19; 12% of youngest adults, 20-24; 31%
of 25-34 years old; 16% of 35-44 years old; 14% of 45-54 years old; 5% of 55-59 years old; 4%
of 60-64 years old, senior citizens 65-74 years is 6%; the elderly, 75-84 years is 3%; and
residents over 84 years old is 1%.
Using a different comparison, the total population in the 10016 zip code area is 51,217
residents. Males account for 47% which is 23,927, and females account for 53% which is 27,290.
18 years and older is 47,825, this is 22,208 males, and 25,617 females. 21 years and older is in
the legal drinking age is 46,417. Senior citizens 62 years and older are 2,253 males and 3,207
females. Residents who are 65 years and older total 5,460.
Ancestry Distribution-There are 55,191 total ancestries in this zip code area. These are from
Arabia, Czechoslovakia, Denmark, Netherlands, England, France, French Canadians, Germany,
Greece, Hungary, Ireland, Italy, Lithuania, Norway, Poland, Portugal, Russia, Scotland,
Slovakia, Sub-Sahara(Africa), and, Sweden.
Part III: Areas of Assessment
Focus on Community-Based Needs
Bellevue hospital center deals with eight priority issues of the community. These eight
issues are mental illness, diabetes, hypertension, substance abuse, health literacy, cancer, obesity
and HIV/AIDS/STDs.
Patterns of Morbidity and Mortality
NYC receives about 20,438 hospitalizations of patients a year with a diabetic diagnosis. That
is 355 persons per every 100,000.
People living in low-income communities higher morbidity rates. (Kim, Berger and Matte,
2006)
Diabetes is listed as the underlying cause of 1,819 New York City deaths. Diabetes has a
mortality rate of 24 per 100,000 population. This makes diabetes the 4th leading cause of
death among New Yorkers.
Blacks have a higher diabetic mortality rate than any other race.
(Kim, Berger and Matte, 2006).
60% of adults in New York State are either overweight or obese. African Americans (66%)
have a higher morbidity rate than Caucasians (61%).
Between 2003 and 2007 obesity morbidity rate increased from 20% to 22%.
Obesity has a mortality rate of 16.6% in NYC. (New York Times, 2004).
Cancer morbidity rate in Manhattan: 560.9/100,000 (male) and 438.5/100,000 (female).
Cancer mortality rate in Manhattan: 191.0/100,000 (male) and 132.6/100,000 (female).
Hypertension morbidity rate increased an 11.3% since 2009.
Demographics-The population is diverse from various ethnic groups. The residents are
generally peaceful and live in harmony with one another. The breakdown of groups is as follows:
Hispanics are about 4,034, Mexicans are 372, Puerto Ricans are 1,469, Cubans are 246,
Other Hispanics or Latinos are 1,947, and others categorized themselves as not Hispanics
or Latinos are 92%. Bellevue Hospital Center serves patients from many different race
and ethnic backgrounds. Within its primary service area it provides service to 40%
Caucasian, 38.1% Hispanics, 21% Blacks, 15% Asians and 22.55 of people from other
races. (Pressman and Bohlen, 2013)
It is projected that by 2018 the Caucasian and Asian population will increase steadily,
while the African American and Hispanic population, which had been declining will
continue its downward trend. (Pressman and Bohlen, 2013)
According to the Bellevue 2013 community health needs assessment and implementation
strategy (Pressman and Bohlen, 2013), the Bellevue community has eight priority needs
that need to be addressed to better the health of the community. These eight needs are:
mental illness, diabetes, hypertension, substance abuse, health literacy, cancer, obesity
and HIV/AIDS/STDs.
Education-There are only two public schools: PS 116, Mary Lindley Murray, located at
210 E. 33 St. and Norman Thomas High School which is located at 111 E. 33St. The quality of
education is kept at a high standard, more than 7,920 students over three (3) years old are
registered in nursery to graduate schools. Nursery or preschool accounts for 383 youngsters,
kindergarten accounts for 112 children, and elementary school accounts for 1,101 students (first-
eighth grade). Teens attending local high school are 476 students. College accounts for 5,848
students, including colleges, professional schools, universities, law schools, medical schools, and
graduate schools.
Education Level-There are 1,048 residents who has below 9th grade level of education,
high school dropouts account for 1,678 residents, who obtained between 9th and 12th grade
education. Those who graduated high are 3,751 residents. 4,780 residents attended college, but
courses are not complete. Certificates of two-year courses from universities/technical schools
with associate degrees are 1,707. 16,562 residents obtained a bachelor’s degree, and 12,018
obtained a master’s degree or a Ph.D.
Economy/Employment by Industry-There are 41 residents employed in agriculture,
forestry, fishing, hunting, and mining combined. There are 360 residents employed in the
construction industry, and 1,513 employed in the manufacturing industry. The retail trade
industry employs 2,370 residents, and 3,669 are employed by the information industry. In
finance, insurance, real estate, rental, and the leasing industries, 6,296 residents obtained
employment. In scientific, management, administrative, waste management, and other
professional services industries, 7,961 residents are employed. The professions of education,
health, social services sector, teachers, lab assistants, doctors, nurses, and ward boys employ
5,137 residents. The Arts, entertainment, recreation, accommodation, and food services sector
employs 2,438 residents. 1,390 residents are employed in public administrations; these include
judges (magistrates), attorneys, and other bureaucrats.
Environmental Concerns
The types of heat used to maintain warmth in the homes are, utility gas, LP gas,
electricity, coal burning furnaces, and solar energy.
Social/ economic concerns: about 15% of the Bellevue service community population
is living twice below the poverty line (N.a, 2013). This can affect community health.
Living in poverty can contribute to poor health. It can increase resident’s chances of
obesity, hypertension, and substance abuse and can also contribute to a lower level of
health literacy understanding.
Studies have shown that “the highest rates of obesity occur among population groups
with the highest poverty rates” (Drewnowski and Specter, 2004). This is often
because they are not privileged to buy the healthy foods that they need because
healthy foods cost more. - Obese patients have a higher risk for cardiovascular disease, diabetes, and cancer.
Obese patients also have an increased likelihood of depression and social/economic
problems.
According to the 2013 Bellevue community health needs assessment and
implementation strategy, 1,524 patients have a diagnosis of diabetes. This number
represents 6% of the adult population in Bellevue who actively engage with a primary
care provider. According to the assessment (2013) four out of every five patients
visited the ED within the year and 2.5 of every five patients had an inpatient
admission. (Pressman and Bohlen, 2013)
Unhealthy eating and obesity can then lead to diabetes and hypertension.
The assessment shows that as of 2012, 41% of patients in the Bellevue care
community have a diagnosis of hypertension. Uncontrolled hypertension can lead to
heart disease and stroke. (Pressman and Bohlen, 2013)
According to the environmental Public Health and Sustainability Tracking Portal
(2013), 54.1% of adults 65 years and older were hospitalized for heart attacks.
Public Services
Child Day Care
Bellevue Childcare Center, located at 462 1st Ave
Educare Early Childhood Center, located at 484 2nd Ave, 2nd fl.
Educare Early Childhood Center #2, located at same address as above
Push my Swing, located at 148 E. 28St., Apt. 2C
International Preschools Inc., located at 28 E. 35th St.
La Petite Auberge Inc., located at 116 Lexington Ave.
Universities and Trade Schools
Electrical Training Course is located at 32 E. 31st St.
Institute For Integrative Nutrition is located at 3 E. 28St., Fl. 12.
Courts
The Amy Begel Court is located at 114 E. 32nd St.
Employment Agencies-There are one hundred fifty-seven (157).
Food Bank
Food bank located at 120 E. 32nd St.
Social Services
NYC food stamps office is at 225 E. 34St.
NYC Medicaid is at 466 1st Ave.
Aesthetics
Movie Theatres - There are four movie theatres.
The community surrounding Bellevue hospital is beautified by a wide array of
restaurants and cafes. Restaurants offering all types of cuisine such as Greek, Indian,
Mexican, African and Asians.
There are a few parks around the area also. The two closest parks are the Bellevue
South Park and the Vincent F. Albano Jr. Playground.
T he Asser Levy Recreation Center and the Asser Levy outdoor pool - Anyone in the
community is welcome to sign up for a membership at the center and the pool.
Members in the community can visit the recreation center and participate in
individual or group work. Exercise can help reduce obesity, which can in turn help
lower the risk for hypertension and diabetes.
Health-Related Facilities
Pet Services- There are ten pet services.
Veterinary-There are five veterinaries.
Dentists- There are one hundred eighty-four (184) dentists in this zip code area.
Health Clinics-There are five health clinics.
Free Clinics-There are five free clinics.
Family Services-There are eighty-seven family services.
Hospitals-There are thirteen hospitals in this zip code area.
Pharmacies- There are also many pharmacies in the area that residents can go to fill their
prescriptions and to also find out more about their medications. A few of the pharmacies
around the area are: Rite Aid, CVS, Duane Reade and a few other small neighborhood
brands such as Prohealth Pharmacy and Halpern Pharmacy.
Care Management Techniques
As a case manager managing care of patients in the community with hypertension,
diabetes, health literacy and obesity would realize that there would be greater outcomes when
community centers are utilize to promote disease prevention and management teaching. Also an
incorporation of exercise programs and nutritional counseling within the community. For
substance abuse, mentally ill, cancer and HIV/AIDS/STD patients offering more support
programs outside the hospital setting would be helpful.
Mental Illness : identifying patients is key to treatment. Integrate primary care and mental
health services and improve access to outpatient services.
o Screen parents/caregivers to provide supportive services, if needed.
o Integrate more behavioral health practitioners within the primary care setting in order
to provide a one-step model of care for those in need.
o There are currently 25,805 patients in the Bellevue Hospital Center (BHC) primary
care population. Out of those patients 608 per 1000 had emergency visits and 242 had
admissions. By implementing these strategies BHC hope to decrease these numbers
by 5 percent (Pressman and Bohlen, 2013).
Diabetes : Bellevue hospital participates in the diabetes chronic disease collaborative. All
patients with a diagnosis of diabetes are entered into the chronic disease registry to facilitate
measuring compliance with care and outcome.
o Each patient should have an individual care plan to fit his or her specific needs.
o “At risk” patients are set up with care coordination and/or care management. At risk
patients are patients who have poor compliance, have more than one ED visit within
one-year period and/or one or more admissions during that same period and as those
who have more than one socioeconomic factor such as homelessness.
o There are 1,524 patients with a diagnosis of diabetes registered in the diabetes chronic
disease registry. This number represents 6% of BHC adult patient population. By
implementing these strategies it is expected that there should be a 10% improvement
in ED visits and admission because of diabetic complications (Pressman and Bohlen,
2013).
Hypertension : Bellevue Hospital Center (BHC) is connecting patients to primary care
providers to help promote the continuity of care/disease management.
o Extend access to HTN management services such as regular blood pressure checks,
counseling on diet and exercise and medication management.
o Work with dietitians to develop culturally appropriate diets for patients. Group
classes will be offered targeting topics such as healthy cooking and stress
management.
o In the BHC there are currently 41% of patients in the adult primary care that have a
diagnosis of HTN. By implementing these strategies, there is an expectation that 64%
of these patients will have control of their blood pressure (Pressman and Bohlen,
2013).
Substance abuse : Bellevue Hospital Center (BHC) participates in New York State’s Health
Home program (HH). This program enrolls “high Utilizers” of emergency and inpatient
services. Substance abuse patients are one of the groups that are considered “high utilizers”.
o Patients in this program will receive care management, care coordination, primary
care, substance and mental health services.
o Each patient receives a care plan that is actively managed by his or her care team
(Pressman and Bohlen, 2013).
Health literacy : Bellevue Hospital Center (BHC) uses the HealthPix graphical display,
developed by Dr. Shonna Yin from the Department of Pediatrics, to teach parents how to
administer medications to their children. The goal is to use the HealthPix model to explain
other literatures such as diet, exercise and medication management for adults. Using this
model can be very instrumental when conducting discharge teaching.
o As of 2013 BHC has begun using iPads in the clinic setting to conduct surveys on the
effectiveness of patient teaching understanding. Results show that 88% of
participants replied “always”. The goal is to raise that number to 95% (Pressman and
Bohlen, 2013).
Cancer : BHC is having primary care providers screen patients for lifestyle habits that are
known to put patients at an increased risk for developing cancer.
o BHC is hoping to increase and expand cancer screening and treatment services into
the community setting (Pressman and Bohlen, 2013).
Obesity : BHC is tackling the obesity epidemic by utilizing primary care and specialty care
services. They are including intensive medical treatment, evidence-based diet programs and
psychological counseling to identify psychosocial risk factors.
o The BHC Nutrition and Fitness Program (BENUFIT) is being utilized to provide
comprehensive evaluation and treatment for patients through weight management
programs (Pressman and Bohlen, 2013).
HIV/AIDS/STDs : BHC is working to be a “one-step shopping” service for persons with
HIV/AIDS.
o Enrolling patients into BHC’s harm Reduction Recovery Readiness and Relapse
Prevention Program (HRR). Data show that 40-50% of the patients enrolled in the
program had received individual counseling. The goal is to increase it to 80%
(Pressman and Bohlen, 2013).
Influences on Resource Allocation
New York City Health and Hospitals Corporation (HHC) started an initiative for
palliative care, which grew overwhelmingly after it began in 2006. This was necessary for
patients needing palliative care services in inpatients and outpatients. Hospitals accounted for 33
percent and outpatients accounted for 89 percent last year as reported by HHC.
HHC announced that this is a $3 million program that includes a multidisciplinary team who is
trained to assist the patients and their families as they experience decrease health or life-
threatening illnesses. An in-house information collection web application is necessary.
HHC stated, “This application works in harmony with the National Palliative Care Registry, but
was developed by in-house palliative care experts in consultation with HHC’s information
technology team.” “It is notable for converting a global patient functionality scale for electronic
use, as well as the ability to manage allocation of resources and provide better quality of care to
the patients.”
Bellevue Hospital Center is one of the highlights in HHC where resources are transferred
into palliative care services. The Palliative Care consultation at BHC has the largest
interdisciplinary team with many therapies, including psychological, physical, and occupational
which are involved in case conferences. Child life specialists are maintained on the Bellevue
team, as they care for the necessities of the children whose parents are experiencing life-
threatening illnesses. BHC is now producing a palliative care clinic for outpatients, concentrating
on the control of pain for home care, nursing facilities or those not in hospice.
Part IV: Application: Diagnostic Community Statements
Overall Assessment of Community
For the overall assessment of the community we decided to adopt the data available at
Bellevue Hospital Center’s (BHC) website (2013 Community Health Needs Assessment and
Implementation Strategy). Approximately 50% of BHC’s outpatients (excluding visitors to the
emergency room) reside in 27 different neighborhoods, in other words, 27 different
“communities.” Clients originate from various neighborhoods in Manhattan, Brooklyn and
Queens. Only 3.21% of the outpatient visitors (excluding visitors to the emergency room) live
within the zip code zone 10016, the Kips Bay neighborhood in Manhattan in which Bellevue is
located (p. 3-5)
The communities that BHC serves are largely White and Hispanic. The Asian population
is increasing (p. 6).
The communities that BHC serves are impoverished. “Over 22% of all families and over
31% of families with children live below Federal poverty guidelines.” BHC accepts patients
regardless of their ability to pay, and patients who are otherwise not able to access health care
through private physicians or voluntary hospitals depend on BHC as a crucial point of access. A
large proportion of BHC’s patients are “self-pay” (uninsured) and Medicaid recipients. “This
adds to the complexity of providing health care and in managing population health” (p. 3-4, 7).
Diagnostic Statements with Rationale and Identified Problems
For the diagnostic statements with rationale and identified problems, we decided to adopt
the data available at Bellevue Hospital Center’s website (2013 Community Health Needs
Assessment and Implementation Strategy). BHC provided a total of 1,172,700 clinic visits to
patients in the year July 2011 to June 2012 to clientele drawn from incredibly diverse
neighborhoods throughout the City (p. 3). It is impressive and instructive to learn how BHC
strategized to overcome these complexities in developing its community health needs assessment
and implementation strategy. BHC gathered information from two types of sources. The primary
type of source was focus groups. The secondary type of source was data gathered from a variety
of primary and secondary sources, including the websites of the U.S. Census, New York City
Health and Hospitals Corporation, New York City Department of Health and Mental Hygiene
Community Health Surveys, city boroughs’ statements of Community District Needs, and New
York State Department of Health (p. 8).
Three focus groups were conducted in March 2013, each with a different set of
participants. One focus group consisted of patients, a second of community stakeholders, and a
third of healthcare providers at BHC. The patient focus group consisted of clients who each came
from a different zip code. As mentioned earlier, zip codes are utilized to organize information
about the communities in which patients reside. The community stakeholder focus group
included local residents and representatives of community-based organizations. The healthcare
providers focus group consisted of healthcare providers representing a wide variety of disciplines
at BHC (p. 8).
The three focus groups met separately with each group lasting about 90 minutes. The
groups were moderated by a facilitator who followed a prescribed plan that allowed for
maximum group participation and responses. Records of verbatim responses were kept and were
analyzed by facility leadership in order to determine the most important healthcare needs to be
addressed by the implementation plan. For instance, patients were asked these questions:
1. “What are the greatest health care needs in your community? Or, put another way, what
health problems do you see the most among your family members and neighbors?
2. “On a scale from 1 – 5 (1 being the lowest), how does this hospital respond to each health
need listed?
3. “Tell us about the greatest problem you and your family members face getting health care
at BHC?
4. “What changes can this hospital make so it can better respond to the needs and problems
you’ve just mentioned?
5. “What do you think are the greatest strengths of BHC?”
The community members were also asked five questions, and the providers were asked
five questions (p. 8-9).
The purpose of the assessment that was developed was to identify “existing and emerging
healthcare needs of the local community” so that services could be developed “to further the
goals of the State and Federal health care agendas.” The three different focus groups identified
different needs. Then from the priorities listed by each group, commonalities were identified.
Eight priorities were finally decided upon. In deciding upon these priorities, community assets in
the primary service area (hospitals and clinics that provide services) were identified to determine
the facilities available to deal with these priorities (p. 10 – 12).
The identified priorities are (1) mental illness, (2) diabetes, (3) hypertension, (4)
substance abuse, (5) health literacy, (6) cancer, (7) obesity, (8) HIV/AIDS/STDS (p. 13).
Part V: Planning and Implementation
Goals of Project
1) To educate ourselves and our fellow students of New York City College of
Technology about all the aspect of influenza (flu) including key facts and myths about
seasonal flu, flu virus, symptoms and severity, spread of flu, prevention of flu and the
population at greater risk.
2) To educate students to get vaccinated
3) To provide free flu shots for students who do not have health insurance
Date of project
Health Fair -November 12, 2013 and November 19, 2013
Site of Project
New York City College of Technology
300 Jay Street (ground floor/ first floor)
Brooklyn, NY 11201
Number of Participants Attending
Health Fair –All nine group members participated in health fair
Number of students who were attended and educated about flu literature – about 50
students
Total number of students vaccinated – 35 students
Community Organizations that provided assistance with project
New York City Department of Health – Provided with all requested poster and brochures
about flu
Department of Student Wellness Center of NYCCT – Posting flyers, flu vaccine, consent
forms for vaccination of students, and assistance from school nurse providing supplies for
administering the flu vaccine
Department of Nursing – Nursing faculty assisted group members to be able to
administer flu vaccine in the student wellness center
Implementation of Project
At the beginning of this semester, we were informed that we needed to implement a
service-learning project. After two to three weeks of clinical, we did not have a topic for our
project. Following the fourth week of the clinical day, we found out that many people in the
community still believe myths about the flu vaccine and declined to vaccinate themselves, and
also many health care workers declined to do so. Finally, we discussed with our clinical group
and decided to do literature about flu vaccine and to administer flu vaccine at our clinical site
Bellevue Hospital. We identified our team leader and team members, then, we outlined our
project. Finally, each member was assigned a role and responsibility with an interest towards
each member and area of member’s expertise. Following role distribution, we discussed using
Blackboard as a way of communication between members about progression of our assigned task
and responsibilities. Unfortunately, we did not get permission to implement our project at
Bellevue Hospital because of the process to go through as a student nurse to be able to give flu
shot at the hospital due to computer documentation.
Our second plan was conducted with assistance of our two nursing faculty, Dr. Elaine
Leinung and Dr. Aida Egues, and arranged to be carried out on campus. We kept some ideas of
our original plan and added some new ideas to our new plan. Among these ideas we made a plan
to give away free gifts during our literature section and we decided to get products that helped
prevent spread of flu, other infectious disease and to help promote healthy behavior. We initiated
our plan by sending out letters to Purell, Kimberly and Johnson and Johnson Company to
provide us with donations or samples of product such as hand sanitizer, tissue packs and hand
lotion. We also made calls to some companies to get donations and for product supplies too.
After a long journey of finding out how to get product donations and putting our effort of
sending out emails and letters, unfortunately our effort was rejected by the company stating due
to overwhelming number of organizations that seek donations from their companies. We ended
up with giving away some sweets during our literature section in an attempt to get attention from
our fellow students.
Publicity Attained for Event and Means of Advertisement
A week before our health fair, an announcement was made in class to our classmates to join
our health fair on campus, and each member also invited friends from other classes to stop by at
our table on campus for our health promotion. The day before the activity the student wellness
center assisting in posting flyers about providing the free flu vaccine on campus, and sent out an
E blast advertising them as well. Our team members were actively went around the area that
most students gather, like the cafeteria, to educate students to get vaccinated. Team members
who participated in administering the vaccine also used word of mouth method to already
vaccinated students to convey information about our health fair on campus and free flu vaccine
to their friends and classmates.
Activities Presented
On the day of the health fair, we choose to set up our table in the hallway of the Atrium
ground floor, where we thought a lot of students would pass by, and close to the elevator that
most students would use. We split up into two groups for two days of the health fair at school.
The first week four group members were split into two teams, two of whom did the literature on
the ground floor of the school and two of whom administered the flu shot at the student wellness
center. On the second week, five students participated in the health fair. Three students
participated in literature and two students were involved in vaccinating students. Team members
who were involved in the literature section made sure our fellow students got facts and myths
about flu and more students to get vaccinated. Team members who were involved in giving the
vaccine also answered all concerned questions about flu from students who got vaccinated and
explained any side effects they may feel after the vaccination was administered.
Cost of Project
Binder, dividers, and cover graphic– donated by Alison Miller and Joseph Cardenas
Document sleeves – donated by Tina Mahler
Photos – donated by Sabrina Azeez//
Stationary and give away sweets- donated by Christina Ming
Part VI: Evaluation
Goals to Accomplish
The goals of our project were to encourage as much as the community as possible to get
the flu vaccine. We wanted to ensure community members were well informed on what the
influenza virus is as well as the signs and symptoms. According to the New York State
Department of Health; 36,000 people die from the seasonal flu. This meant we had to educate the
community on the benefits of the getting vaccinated. We also wanted to dispute any myths about
the flu vaccine such as getting vaccinated will lead to you getting sick or experiencing side
effects. In reality the side effects from the flu vaccine are a mild fever and soreness at the
injection site. We wanted to promote simple methods on how to prevent the spread of the flu,
such as good hand washing techniques, using a tissue when sneezing or coughing, and throwing
the tissue away after you use it. We wanted to educate the community on the frequency and time
frame of the vaccination. The flu vaccine is offered seasonally during the fall to winter season.
We wanted to inform the community; the flu vaccine is offered in a variety of settings that
include college campuses, hospitals, clinics, private doctor offices, and pharmacy stores
(Walgreens, Rite Aid and Duane Reade). We wanted the community to know the flu vaccine is
covered under all medical insurances and given free in many locations. Overall we wanted to
educate the community members the flu vaccine is safe and recommended for everyone over 6
months of age. It is highly recommended for individuals with chronic diseases such as diabetes,
respiratory diseases, kidney disease and liver disease, as catching the flu will exacerbate these
conditions.
Collaborative Process
Our collaborative process for achieving our goals included a comprehensive assessment
of the community. Our identified priorities for the community are: diabetes, HTN, mental illness,
cancer, obesity, substance abuse, health literacy and HIV/AIDS/STDS. Bellevue hospital is the
oldest and largest operating hospital in the United States. There are eight primary service area
neighborhoods the hospital serves. From the data we gather from our research we decided to
conduct a flu fair educating the community on the importance of getting vaccinated. Our
methods to accomplish our goals were by providing the community with flyers, brochures and
pamphlets on the benefits of getting vaccinated and methods on preventing the spread of the flu.
Keeping in mind language barrier is a significant problem noted in the healthcare system, which
affects the ability to communicate significant health care needs. We provided these flyers,
brochures and pamphlets in multiple languages to accommodate the multiple diverse cultures
residing within the community. Prior to our flu fair date we posted flyers and posters around the
area. We contacted well-known companies for products we could share out to the community.
Johnson and Johnson for hand lotion, Kimberly Clark Professional for tissue packs and pure
hand sanitizes. We also utilized our therapeutic communication skills by directing speaking with
students as they walk by our advisement table. We conducted our flu health fair on two separate
dates to maximize our chances to achieve our goals.
The group worked together in person and on Blackboard to share information and to
arrange meetings. Community walk-arounds were done in small groups within the group.
Enduring materials were distributed, as a group, to the student wellness center at City Tech, as
well as to the City Tech childcare center on the third floor of the General Building.
Goals accomplished
Our goals were accomplished; many City Tech community members were effectively
educated on the benefits of receiving the vaccine. We provided the community with resources on
how to prevent the spread of the virus and recognizing the symptoms of the flu. We did not have
a projected numeric value of how much people we wanted to get vaccinated, but were successful
in vaccinating a total of 35 students.
Benefits of Project to Community
During our clinical experience as Community Health Nurses at Bellevue Hospital center
we have provided direct care, promoted a healthy living lifestyle in the prevention of disease and
other health problems. Our group at Bellevue collaborated with the Delete Blood group to put on
a very successful health fair at our college with the help of our professors. We have incorporated
health promotional and health education activities into our nursing practice. It is at this time of
year, the flu season, where the focus is on the prevention of diseases that we have chosen to
promote the avoidance of life-threatening complications from influenza by educating and
administering the Flu Vaccine. Our motto is “prevent influenza, get vaccinated”. We
administered 26 vaccines altogether to students who did not have health insurance.
We were very vigilant in or quest to get the message out in the community about
Influenza or the seasonal flu and getting vaccinated because it is a serious disease that causes
illness, hospitalizations, and deaths every year in the United States. The influenza is a sickness
that affects mostly the lungs, throat, nose and other parts of the body and is easily spread from
one person to the other. In addition, the flu comes on suddenly and is a very contagious
respiratory illness. Some symptoms includes feeling very tired, having a high fever, headache,
dry cough, sore throat, runny or stuffy nose and fore muscles. Children may have stomach
problems and diarrhea and coughing that can last about two or more weeks. Each year in the
United States over 36, 000 people die from the seasonal flu (New York State Department of
Health flyer, 9/09, p. 2438). Handouts were distributed at our college health fair. In addition, we
emphasized the importance of covering of the mouth when coughing and sneezing, because tiny
droplets fly through the air and others can become sick from the droplets if they land in the nose,
eyes, or mouth; disposed used tissue in a waste basket and do proper hand washing because the
flu virus can be transferred if, for example, if an infected person touches a table or a doorknob.
Moreover, the Flu Vaccination can reduce flu illnesses, doctors' visits, missed work due
to flu, as well as prevent flu-related hospitalizations and deaths. The influenza vaccine is mostly
given out in the fall season, one (1) dose annually. The recommendations for adolescent and
adults immunizations for influenza are as follows: The indications for ages 19-49 for persons
with medical or exposure symptoms; Adults 50 years, Clients with chronic conditions; During
influenza season for women in 2nd and 3rd trimester of pregnancy; Persons traveling to foreign
countries; Residents of nursing homes, long-term care and assisted-living facilities. The
contraindication to the flu vaccine is allergy to eggs. Everyone was screened for allergy to eggs
before the Flu vaccine was administered.
The benefits of our project to the community were providing the community with
resources and information about a preventable otherwise lethal virus. In worse cases influenza
leads to pneumonia, which can be fatal. We provided individuals without any medical insurance
the opportunity to get vaccinated. We believe that what we have accomplished will continue to
benefit our community and the individuals in it as a result of our hard work and determination.
Appendix
Exhibits Representing Bellevue Area Demographics
Exhibit 1: BHC’s Safety Net Burden shows that BHC provided a far higher proportion of
care to uninsured and Medicaid recipients than the average of New York City’s voluntary
nonprofit hospitals.
Exhibit 2: BHC Primary Service Area by Zip Code defines BHC’s primary service area as
27 zip codes that account for 50% of its outpatients (excluding individuals who had only an
emergency room visit).
Exhibit 3: BHC Primary Service Area Map illustrates that BHC’s “patient base resides
mostly in Southern Manhattan, Northern Brooklyn and Western Queens, with additional patients
from Northeast Manhattan and Southern and Central Brooklyn.” The number of residents in
BHC’s primary service area in 2010 were 1,811,222.
Exhibit 4: Bellevue Primary Service Area Population shows that between the year 2000
through the year 2010, the number of residents in BHC’s primary service area increased 3.8%.
Exhibit 5: 2010 Age Distribution, Bellevue Primary Service Area Compared to NYC
shows that when the age of BHC’s patient base is compared with that of New York City as a
whole, it is found that BHC’s patient base is slightly younger
Exhibit 6:2010 – Bellevue Service Area Race/Ethnic Distribution shows that BHC’s
primary service area has a large Hispanic population.
Exhibit 7: Trends in Race/Ethnic Distribution – Bellevue PSA & NYC shows that the
percentage of Hispanic population in BHC’s primary service area has been trending downward
since the year 2000; the percentage of White population has increased; the percentage of Black
population has decreased; and the percentage of Asians has increased. These trends are expected
to continue.
Exhibit 8: Poverty Rates in Bellevue PSA Compared to Brooklyn & NYC shows poverty
rates in New York City as a whole. Poverty rates are significantly higher in Bellevue’s primary
service area. In Bellevue’s primary service area “over 22% of families and over 31% of families
with children live below federal poverty guidelines.”
Exhibit 9: BHC Primary Service Area Residents’ Performance on Key Health Indicators
Compared to NYC. Bellevue Hospital Center utilizes the health indicators data of the New York
City Department of Health Community Health Survey to determine the health problems of the
communities within BHC’s primary service area. According to this data, BHC’s “service area
residents in some neighborhoods have higher rates of diabetes, obesity, high cholesterol,
hypertension, asthma and tobacco use than New York City as a whole.”
Exhibit 10: 2013 Origins of Language Spoken at Home by Primary Service Area (People
Aged 5 Years and Older) classifies the languages spoken in the 27 separate zip codes. Of note is
that the ratio of English-to-Spanish is approximately 7.5-to-6. Specifically, 743,642 persons
speak English at home whereas 591,823 speak Spanish.
Steps Taken to Obtain the Flu Vaccine Literature
The assigned task was to obtain educational materials for the health fair pertaining to
promotion of the flu vaccine. We looked on the internet at various governmental websites and
found that there was much literature available at the Federal, State, and City government levels.
We loved the pamphlets and posters on the Federal government’s website, especially those in the
Spanish language, but printing color materials would have required a larger budget. At the New
York City and New York State government websites were materials available that could be
mailed. We followed the directions at the New York City Department of Health and Mental
Hygiene’s website and called 311, the “Mayor’s Hotline,” and ordered several pamphlets and
posters in bulk. Some of the materials that we wanted to order, especially the materials in the
Spanish language, were out of stock. The New York State website had a different way of
ordering than the New York City website. On the New York State website was an order form
that we printed out and checked off the pamphlets and posters that we wanted. We mailed this
form to New York State Department of Health. Within the promised time, most of the materials
that We had ordered arrived at the college nursing office. The websites that we accessed were
www.nyc.gov/flu (New York City)
http://www.health.ny.gov/forms/order_forms/influenza_and_pneumococcal_prevention_campaig
n_materials.pdf (New York State)
www.Flu.gov (Federal government).