Ibrahim Adel Tayfour Phone: +971 50 6311315POBOX 22999 - Dubai – UAEIbrahim.tayfour@eim.ae

Bio dataBorn 20/12/1958

Living Experience in:

England, France, Lebanon, Syria, UAE, USA

Effective communicator in four languages: Arabic / English / French / Spanish

Academics

1968- 1976         International College , Beirut, Lebanon  Established in 1891 & Accredited by ECIS & NEASC Lebanese Baccalaureate Part II - Mathematics French Baccalaureate  French Language Honor Lists School President Top Achievers'  honors

1977- 1981 American University of Beirut   Beirut, Lebanon Founded in 1866, functioning under charter from the State of New York. Bachelor of Engineering, Electrical Engineer, Graduation Projects rated 90+ %

Some of the Courses covered:         FORTRAN / BASIC / PASCAL Programming          Numerical Analysis using Computer based programs, Statistics,          Operations Research & Quality control          Engineering Systems optimization

         Digital computer design Teaching assistant in computer programming courses. Research assistant in adapting imported software to run on university IBM S/370 with DOS using Assembly and FORTRAN IV & JCL.  Graduation Software projects on artificial intelligence systems on DATA GENERAL Eclipse using BASIC language.

Professional Experience

1981-1988 IBM WORLD TRADE E/ME/A CORP, Dubai, UAE 1981: Trainee Systems Engineer1983: Systems Engineer1988: Acting Systems Engineering Manager

In 1981 Successful Completion of training on System/34 (6 weeks) and 5280

distributed data system (1 Week) in Basingstoke. Assignments :

1. British Bank of the Middle East with 7 System/34 installations, and given the task to interconnect them

2. United Arab Shipping Company (UASC) Two weeks in Kuwait to assist in preparing a proposal for a worldwide solution.

3. Presenting IBM System/34 during the first GITEX exhibition

In 1982Assigned the accounts at:

Dubai Bank (Currently Emirates Bank Group) - IBM System/34 Union Bank of The Middle East (Currently Emirates Bank Group) - IBM 4331 Mainframe British Bank of the Middle East & Middle East Finance Company, - IBM System/34 BLOM Bank (Currently BANQUE BANORABE) - IBM System/34

Achievements: Assisted in selling an IBM System/34 to Jumbo electronics with IBM DMAS (Distributors Management Accounting System), the first time IBM Dubai sold a complete solution of Hardware, ERP Software, implementation and training. IBM System/34 was sold to Sharjah Educational Institute as part of New Business Unit initiative. Excellent rating in all rated Technical courses at the IBM Middle East training Center in Dubai.

Awards: Obtained Award for achievements and a promotion by year end

In 1983Assigned the accounts at:

Dubai Bank (Currently Emirates Bank Group) - IBM System/34 JUMBO Electronics - IBM System/34

British Bank of the Middle East & Middle East Finance Company - IBM System/34 BLOM Bank (Currently BANQUE BANORABE) - IBM System/34 Dubai Petroleum Company - IBM 4331 Mainframe Schlumberger Technical Services , Dubai

Achievements: I installed the first IBM System/38 in the Middle East at Dubai Bank Ltd. IBM DMAS/34 ERP implementation at Jumbo Electronics in 90 days. Attended IBM Africa Middle East Systems Engineering School. Ranked top of my class with a rating of 1 (excellent). In Paris prepared the announcement and pricing for Gulf countries of IBM System/36, the first IBM Mini with Arabic language support being announced world wide on the same day. It was successfully launched with orders taken on announcement day in Dubai and Abu Dhabi

Awards: Obtained an award and was introduced to IBM Vice President, E/ME/A

In 1984Assigned the accounts at:

UAE University – Al Ain – IBM 4331 Mainframe Intercontinental Hotel – Al Ain – IBM System/34 Department of Health and Medical services , Dubai, IBM 4331 Mainframe Dubai Bank (Currently Emirates Bank Group) - IBM System/38 JUMBO Electronics - IBM System/34 BLOM Bank (Currently BANQUE BANORABE) - IBM System/34 Al Futtaim Group IT services called MSD - IBM 4331 Mainframe Middle East Bank (Currently Emirates Bank Group) - IBM 4331 Mainframe In charge of all proposals / projects involving ERP or Arabic language in UAE and Oman All IBM System/38 proposals and installations

Achievements: Systems installation for the mainframe at the UAE Central Bank, in view of complexity and first time software components (for lower gulf countries): VSE/SIPO that included VTAM network management and Arabic terminals on a channel attached controller. Successfully completed on time and the IT department at the Central Bank was since then launched and started Start Sales campaign to win Dubai Aluminum Company (DUBAL), who had Digital Equipment Co (DEC) servers for ten years. Assist Al Futtaim Group complete successfully the implementation of a system for their Auto Dealerships, starting with Toyota and expanding to Honda, Hino and Chrysler etc. By that time, the network of 250 online

terminals and 100 printers was the biggest in the commercial sector in the UAE At UAE University, launched a major drive for retraining Computer Center Staff, installing VM/CMS for student computing, and started a series of evening seminars for faculty and staff at the university. BASIC language programming was now wide spread in the campus. New PC labs were setup under a corporate donation program from IBM to UAE University to encourage student usage of computers, 40 PC XT were organized for that purpose

Awards: Obtained a citation letter and a promotion

In 1985Assigned the accounts at:

UAE University – Al Ain – IBM 4331 Mainframe Intercontinental Hotel – Al Ain – IBM System/34 Dubai Aluminum Company (DUBAL) - IBM System/38 Dubai Bank (Currently Emirates Bank Group) - IBM System/38 Al Futtaim Group IT services called MSD - IBM 4331 Mainframe and 2x IBM System/38 Middle East Bank (Currently Emirates Bank Group) - IBM 4331 Mainframe In charge of all proposals / projects involving ERP or Arabic language in UAE and Oman All IBM System/38 proposals and installations

Achievements: Installed IBM DMS/38, a software system for distribution and financials, at Al Futtaim Group to manage the sales for Seiko, Toshiba, Oman National and all trading companies. This second IBM System/38 had 220 terminals online across the UAE, rival only to the automotive system in being the largest private network. System was installed and implemented on time. A team of 20 programmers was trained on RPG programming to modify the IBM software to meet the requirements of each of the companies. Project launched, at Al Futtaim Group, to interconnect the two IBM System/38 CPU's with the corporate IBM 4331 Mainframe, such that authorized users of any of the systems could access data on the other two. This project also provided system backup in case one of the IBM System/38 machines has a failure, the other could sustain the critical business functions for the entire Group. Sales Campaign at Dubai Aluminum Company (DUBAL) concluded with the sale of an IBM System/38 with 130 locally attached terminals for online users with a new financial application system from JBA in the UK.

Implementation and change to new system were completed in 90 days (including supplier modifications). The DUBAL team was completely trained on Operations, System Management as well as RPG programming. Following a successful banking school, started a campaign to sell and install Automated Teller Machines (ATM's) at local banks. By December, Middle East Bank had signed for six machines and an option on another six to be installed across the UAE. This was to be the first time IBM succeeded in selling those machines in the UAE. Self-Study Training in Basingstoke, England on IBM's first 4GL product, called CSP (cross system product). I then launched a major drive in the UAE and OMAN to demonstrate this powerful application generation tool that combines with both VSAM keyed files as well SQL Relational Database on IBM S/370 architecture mainframes and super minis. This resulted in a successful sale and installation at the Ministry of Finance and Economy in Oman, where a complete national system for budgeting and finance was to be developed in two years at less than 20% of the cost quoted by international software firms. I managed the technical aspects of installing, training the programmers and consulted on systems and database design. The first phase was completed on time with such success that my presence was only needed for two weeks in the next year. The systems were implemented on a mainframe and a network across the Sultanate, and were still being used 10 years later.

Awards: Obtained a citation letter and a promotion

In 1986Assigned the accounts at:

Dubai Aluminum Company (DUBAL) - IBM System/38 Dubai Bank (Currently Emirates Bank Group) - IBM System/38 Al Futtaim Group IT services called MSD - IBM 4331 Mainframe and 2x IBM System/38 Middle East Bank (Currently Emirates Bank Group) - IBM 4331 Mainframe +SQL + CSP Oman Ministry of Finance - IBM 4381 Mainframe In charge of all proposals / projects involving ERP or Arabic language in UAE and Oman All IBM System/38 proposals and installations Later in the year, I stood in as Systems Engineering manager and managed the persons performing installations for Raytheon systems at the base in Suweihan, the new systems in Gulf Air Maintenance Company (GAMCO) in Abu Dhabi, as well as the MVS systems proposals for ADNOC group of companies and the Royal Oman Police

Achievements:

at Dubai Aluminum Company (DUBAL) concluded the sale of an IBM System/38 with 130 locally attached terminals for online users with a new ERP system from JBA in the UK. Implementation and change to new system completed in 90 days (including supplier modifications). The DUBAL team was completely trained on Operations, System Management as well as RPG programming. IBM Dubai receives a thanking letter from Al Futtaim management because VOLVO decide to appoint Al Futtaim Group as their new agents in Dubai and Northern Emirates. It indicated that the professional standard at the IT division of Al Futtaim Group was a decisive factor in securing the agency decision. I obtain a citation for account management. We then proceed to plan for adding VOLVO data on the automotive system, upgrade the hardware and link the system to VOLVO central parts system in Amsterdam, as well as linking it to the TOYOTA parts system in Japan. From then onwards, automotive purchases of parts and vehicles were online and shipment status tracked Dubal add a new IBM System/38 and the old system becomes a backup. We get them interconnected for increased reliability. A project is launched to connect the IBM System/38 to the Process control computer (managing the production cycle), in such a manner, stocks are updated online with product quantities and exact technical specifications as the production is going on. I was being prepared to manage MVS (IBM mainframe operating system) installations, for that purpose I attended VM HPO and VM XA training in IBM international training center in La Hulpe, Belgium, were my standing was excellent among attendees from Europe, Middle East, Far East and  America The project at Middle East Bank goes on schedule and the first machine was installed in Riqqa branch in July, on time, as planned. The other machines were installed across the UAE during July and August. Test use by employees was conducted during August and the network was live by September. By year-end, we had the order for the additional machines. This was the first time IBM ATM's were successfully implemented in Arabic / English environment. Two earlier attempts in Saudi Arabia and Kuwait had ended in order cancellations after long delays in implementation

Awards: Received the IBM excellence achievement award (& promotion) Invited to the IBM conference for top achievers in Marbella, Spain.

In 1987My father passed away on January 14, so I took a leave of absence for a month. Upon my return I was asked to clarify my position on my career with IBM as I was nominated to become the next Systems engineering manager for UAE and OMAN. I opted to resign to look after my family matters, and

since there was a shortage of staff at the time, I agreed to stay on till the vacancies are filled up. I was covering the positions of a sales representative in Dubai, two systems engineers in Abu Dhabi and Oman in addition to my job.

Assigned the accounts at: Dubai Aluminum Company (DUBAL) - IBM System/38 Dubai Bank (Currently Emirates Bank Group) - IBM System/38 Al Futtaim Group IT services called MSD - IBM 4331 Mainframe and 2x IBM System/38 Middle East Bank (Currently Emirates Bank Group) - IBM 4331 Mainframe +SQL + CSP Oman Ministry of Finance - IBM 4381 Mainframe In charge of all proposals / projects involving ERP or Arabic language in UAE and Oman All IBM System/38 proposals and installations From June to December, I was also acting Systems Engineering Manager. Handing over to the new comers lasted till year-end as we had projects being completed in Dubai, Abu Dhabi and Muscat.

Achievements: I oversaw the completion of the Ministry of Finance project in Oman, three mainframe installations in Abu Dhabi and the Upgrade of the mainframe system at the Royal Oman Police, upgrade at the UAE University. I also performed sales and installations and the year was successfully closed with all targets over achieved in Dubai, Abu Dhabi and Muscat offices In a review visit to the Ministry of Finance in Oman, I oversaw the launch of the second phase of systems development and prepared for planning and development of the third phase, both of which were completed successfully on time with local Omani management and contract programmers. I also was assigned to initiate and coordinate an IBM corporate program at the UAE University. In consultation with University and IBM management, we were to assist in developing a curricular program for teaching computer technology at the various faculties of the University. IBM specialists as well as guest professional educators were invited to participate in a symposium as well as in drafting proposed curricula to be taught at the University

Awards: Cash Bonus in addition to my severance pay

In January 1988, I submitted my formal resignation after consultation with regional management and my replacement. I finished my career  with IBM in February 1988, after six and a half years of a pleasant job and good career.

1988-1999 Owner & Founder of Al Hasseb   1988:   Al Hasseb  Informatics     -Umm Al Qaiwain    1990:   Al Hasseb  Trading           -Dubai                       1994:   Al Hasseb  Al Kuwaiti       -Kuwait                     AL HASSEB, first conceived as a local professional Data Processing services Organization, was, by the end of 1988, IBM's first General Marketing Assistant (GMA) in the Gulf covering IBM AS/400, S/36, 9370 and later to include RS/6000 (UNIX) and ES/9000 (MAINFRAME). During that time, performed an onsite technical consultant function for Dubai Aluminum Company (DUBAL) in application performance evaluation. In 1989Sold and installed 25% of AS/400 systems in the U.A.E for that year. Installed and tailored VTAM NCP for a network of 4381/4700/Phillips ATMs and S/34 RJE Link at Emirates Bank International Ltd. Provided support to IBM in an ATM project for National Bank of Kuwait (NBK). Performed the first IBM System/34 to AS/400 migration in the Gulf at Jumbo Electronics, with complete success in ten weeks (at the time most of similar jobs around the world were facing difficulties and delays). Obtained a citation from IBM Dubai. In 1990Pioneered application design & development in Arabic on AS/400 at the UAE University for Personnel, Payroll and Administration. Designed a distribution and financials system for Jumbo Electronics, Implemented DMAS/400 at Eveready Batteries Ltd. with office systems, providing Training and technical support on-site. Provided AS/400 onsite training to Citibank NA. AL HASSEB   became the agent in the Gulf countries for Arkansas Systems Inc. (ASI) of USA. ASI Are leaders in Banking, ATM/POS. networking products. A new office in Dubai is opened in Al Mulla Plaza, at the city's northern edge. In 1991In house Payroll and Personnel System (HPPS).Takes full advantage of the relational Database of IBM AS/400. Designed and developed Loan collection system for Citibank NA and provided off site backup. Implement full backup network of two 4381 systems with ATMs, terminals & Systems Hardware for contingency at Middle East Bank. The performance of AL HASSEB’s UNIX team allowed us to be the agent of Accugraph Inc. USA, in the Middle East. Accugraph is a market leader in UNIX based Graphics and Engineering Systems. Al Hasseb  now move their premises to the new 3000 sq. ft. office on Salah Eddine Road, in Deira. 

In 1992Student records registration and selection, academic and financial follow-up system custom development for the Ministry of Higher Education, Kuwait. Strategic MIS five-year plan for the Ministry of Defense, Kuwait these projects signal the start of AL HASSEB  operations in Kuwait. We developed an pilot application system integrated with IBM ImagePlus for the Kuwait Ministry of Planning National Computer and Microfiche Center (NCMC). Performed onsite executive training at Albert Abela & Co in Dubai. AS/400 system management & tuning course for ABN / AMRO Bank. In 1993Progress Software dealer approach AL HASSEB   to become their development partners for Arabic applications, and participate in GITEX 93 accordingly. Al Hasseb  also became regional agents for VTLS Inc., one of the leading integrated multilingual library systems in the world, to implement a bilingual Library automation system. AL HASSEB   visit USA and UK to prepare specifications and develop Student Management System for the Kuwaiti Cultural Offices. Al Hasseb  move to new offices in Al Maidan Tower, Al Maktoum Street at the crossroad of Deira business sector.  In 1994AL HASSEB   Al-Kuwaiti was established to provide software solutions and technical support to the Kuwait marketplace. AL HASSEB implemented Student Management System for the various Cultural Offices situated around the world.  AL HASSEB   installed Token Ring networks and AS/400 SDLC and X.25 communications for the Ministry of Higher Education, designed to facilitate support and E-Mail correspondence between Kuwait and these Cultural Offices. The first successful VTLS installation was in the UAE University, where the Arabic support was introduced.  AL HASSEB  became the agent in the lower Gulf Countries of Microdent Software, the new management system for dental clinics and showed it in GITEX 94 In 1995INTERNET services start in UAE & KUWAIT. AL HASSEB  gets connected in Kuwait and Dubai.  Our team of programmers immediately start developing AL HASSEB’s Web Page, then moved into the Web Page development market. ImagePlus hardware installation at the Ministry of Higher Education, Kuwait. Following an increased amount of interest in the Accugraph product as a result of showing at MIDCOM 95, AL HASSEB  secure a contract with Emirates Airlines for Physical Network Management & IP address Management. In 1996New release of the Payroll and Personnel Software (HPPS/400), now supporting full Multi-Currency support shows AL HASSEB  continued commitment to developing our own range of software. Two new products were added to AL HASSEB’s portfolio, namely the Fixed Asset software (HFAS/400) and AL

HASSEB’s Legal Forms software (AHLFS), designed for the PC market. In Kuwait, AL HASSEB  move into new designer offices in a prestigious Business Park south of Kuwait City. We completed a 250 point CAT5 cabling Network in Kuwait. Under combined initiative of the Kuwait and Dubai offices, AL HASSEB  present their services to the world at GITEX 96. In 1997Telecommunications products campaign in coordination with Accugraph, covering Oman, UAE, Kuwait, Jordan, Syria and Lebanon. AL HASSEB  took on the tasks of upgrading customers to the new AS/400 RISC processor technology, migrated its applications, and completed a 100 point IBM TYPE I cabling system project. We also assisted our customers in meeting the requirements of the software copyright laws and streamlined their assets in that context in line with new laws.  In 1998Attend IBM BPEC'98, in San Francisco, USA as the software business partner in the area. Assisted customers in meeting the Y2K requirements. AL HASSEB  took on managing software  development project management at the Ministry of Labor & Social Affairs, after its staggering start. The first subsystem was delivered for parallel run in 60days, completed the other systems and had it running live in another sixty days.  Installed in house AS/400e 170 and Netfinity NT4.0 server as well as LOTUS NOTES server. Completed IBM certified training on AS/400 DOMINO SERVER.  In 1999Attend IBM BPEC'99, in New Orleans, USA as ME software business partner for the 2nd year running.Completed development of new system on AS/400e 170 using NOTES application pilots.Completed Sales Invoicing modifications for Grundfos Gulf Distribution.Migrated Samir Photographic Supplies (KSA) from System/36 to the new AS/400 native S/36 environment. Y2K reviews and corrective actions for : Banque Banorabe AS/400’s in Dubai, Sharjah and Muscat Branches. National Bank of Um Al Qaiwain PC’s & Microsoft products.  NFPC AS/400 as well as NT based subsystems

In 2000Design and Develop Sales Accounting on Microsoft Visual Basic & ACCESS Database to act as Front End to JDEdwards ERP Software on AS/400, pilot on 35 users and later expanded to 8 locations with servers and ISDN interconnection lines for End of Day processing. Customer backlog of 15-22 days data entry and processing cash sales invoices was reduced to overnight processing results.Design & Develop LPO automation systems at Albert Abela Sharjah Purchasing

AL HASSEB     PROJECTS & SERVICES

S/38 Application tuning4381 VTAM/3705/NCP/Phillips ATM/ S/34 /4700 Networking4381 VSE/SP 3.1 Installation and TuningData Processing Management Introductory courseAS/400 S/34 Migration and Application tuningAS/400 Operations and Facilities CoursesAS/400 Office Systems Implementation and Training-DubaiAS/400 DMAS Implementation, training and modificationsAS/400 BPCS Systems implementation, modificationsAS/400 International Sales application system developmentAS/400 Personnel and Administration system in ArabicAS/400 Payroll system in ArabicAS/400 Planning & Budgeting SystemS/36 to AS/400 migration4381/4361VTAM/3745/3720/NCP/3624/4731/NetworkingAS/400 RPG II Application conversion to RPG/400PC & FoxPro :Airline Catering Stores SystemsAS/400 Loan Collection SystemAS/400 HPPS: AL HASSEB   Personnel & Payroll System - DevelopmentAs/400 HFAS: Fixed Assets System.RS/6000 - VTLS Library Automation Project AS/400 Student Academic, Admin,  Financial & Personnel in ArabicAS/400 Student Academic, Admin, Financial & Personnel in English PC Accounting System MS DOS & FoxPro: Airline catering Stores System MS WIN 3.11 & VISUAL BASIC: Military Personnel System in ArabicMS WIN 3.11/95 - MS ACCESS: Legal Forms SystemMS WIN 3.11/95 - MS ACCESS: Purchase Order Processing & TrackingORACLE D2K, WIN NT SERVER/95 CLIENT: Track & Trace SystemORACLE D2K, WIN NT SERVER/95 CLIENT: Labor Office Processing AS/400 native System/36 migrationAS/400 Domino server setupY2K conversion planning and implementation on AS/400 and NT serversMicrosoft ACCESS pilot systems in workgroupMicrosoft ACCESS front end to EDI systems on JDEdwards ERP softwarePHP MySql web based e-Commerce applications in cateringAccess control systems with biometrics Videoconferencing facility implementation over ISDN linesDomino workgroup server email system and workgroup backupDomino web based application on AIX portal serversMicrosoft SQL & Visual basic portal interface to EDI / JDEdwards 

  Al Hasseb Customer References ABU DHABI, UAEUAE AIR FORCEAL-AIN, UAE UNITED ARAB EMIRATES UNIVERSITYCAIRO, EGYPT:CULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAITDUBAI, UAEABN BANK NV / AMRO BANK NVALBERT ABELA & COBANQUE BANORABECITIBANK NACULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAITEMIRATES AIRLINESEMIRATES BANK INTERNATIONAL LTDEVEREADY BATTERIES LTDJUMBO ELECTRONICS Co. LTDMIDDLE EAST BANK LTDMINISTRY OF LABOR & SOCIAL AFFAIRSJEBEL ALI, UAEDUBAI ALUMINIUM COMPANY (DUBAL)GRUNDFOS GULF DISTRIBUTIONKUWAIT, KUWAITENDOWMENT RESOURCES DEVELOPMENT OFFICEMINISTRY OF HIGHER EDUCATIONNATIONAL COMPUTER AND MICROFILM CENTERMINISTRY OF DEFENCEAL SULTAN POULTRYPUBLIC AUTHORITY FOR APPLIED EDUCATION & TRAININGLONDON, UKBANQUE BANORABECULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAITMUSCAT, OMANBANQUE BANORABEPARIS, FRANCEBANQUE BANORABECULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAITRIYADH, SAUDI ARABIACULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAITSHARJAH, UAEALBERT ABELA SHARJAHBANQUE BANORABEUMM AL QUWAIN, UAE

NATIONAL BANK OF UMM AL QIWAINUAQ ASBESTOS CEMENT COMPANY UMM AL QUWAIN NATIONAL GUARDAHMED BIN RASHID PORT AND FREE ZONE WASHINGTON D.C., USACULTURAL OFFICE, EMBASSY OF THE STATE OF KUWAIT

  2000-2008 Executive Consultant & Project Manager

 In 2000Member of startup team TANMIA (The National Human Resource Development & Employment Authority), define infrastructure requirements in networks, cabling, telephony and ISDN modems as well as desktops and printers. Prepare RFP and manage tenders and final selection.

2001-2002 TANMIA ICT Project Manager2002-2003 TANMIA ICT Manager & Executive Committee Member

In 2001Approached to dedicate my services for one year as ICT Project Manager at TANMIA (The National Human Resource Development & Employment Authority) in charge of setting up   the ICT department budgets, hiring, acquisitions and proceduresMember of the startup management team defining national strategy for National Human Resource Development & Employment.  Strategy presented to Their Excellencies The Chairman and Board Members, based on their endorsement and support, it was also presented to HH Sheikh Mohamed Bin Rashid Al Maktoum. Oversee installation of ICT Infrastructure including networks, Desktops & Laptops, Printers and Internet ADSL access.Design & Develop P500 Software for :Job Seeker registrationVacancy Maintenance & UpdateMatching Job Seekers with available vacanciesAcquire and Implement a Time & Attendance System based on fingerprint biometric as well as wireless proximity access control security systems. Implement intranet email DOMINO systemFinalize Tenders for Outsourcing Online systems development & Web HostingFinalize processes for hiring IT staff (four UAE National Graduates and One Expatriate) In 2002Tenure extended for one additional year of dedicated services in capacity :ICT Project Manager,  with main task of delivering Phase I of the ICT strategy, Member of HR & Executive committees at TANMIA to define HR and Financial By Laws and policies as well as managing executive level issuesMember of the Higher National Committee on Employment of UAE Nationals, a combined effort of TANMIA, Ministry of Labor & Social Affairs and The General Pension and Social Security Authority

Design, Formulate and Deliver Web based Employment Contract for UAE Nationals.  Manage project to outsource :Hosting the TANMIA website and back end DB enginesDaily Operations of Mail Servers & Collaborative workgroupDesign & Oversee Development & Implementation of web based e-Gov portal covering:Job Seeker Registration and Job Search and MatchEmployer Registration and Vacancy Posting, as well as matching Job SeekersRegistering Training Providers, Posting Courses and online registration & follow upWorkflow and process progress as well as automatic escalations and email notificationsPublishing Research center PublicationsMedia Campaign & Graphic artworkDevelop the Project Charter including Awareness Campaign sub charterManage technical and operational support for 200 online users in 5 branches and their respective infrastructure acquisition, installation and monitoringDevelop Standards for operational plans and employee performance plans and progress reports Promote the upcoming product by arranging seminars and hands on workshops and customer feedback to :Employers: Federal, Local and Private sector in Dubai and Abu DhabiJob Seekers : UAE University, HCT and random selection from TANMIA registered Job SeekersTraining Institutes and TANMIA employeesDatabase Cleansing of P500 Data and conversion to new System

In 2003Press Conference to Launch TANMIA Web Portal, 2 weeks before deadline, and monitor progress on daily basis, Volume of Job Seeker Registrations increased by 10 folds  in first weekHandover to TANMIA ICT employees by categoryEnd  user training sessions on all modules for second batchesDesign and develop Web version of Sales Accounting on Browser based version of Microsoft Visual Basic & SQL Database to act as online Front End to JDEdwards ERP Software on AS/400, and deployment over internet website, as such available to customer locations over the internet leads to savings of over 70K AED per month in costs of leased lines.

2004-2006 Zayed University SmartSquare Lead Consultant, Technology Innovation and Change Management

In 2004NBUAQ core banking software solution comparison and evaluation of proposals and making final recommendations

As result of Joint development of advanced e-Gov proposals, Joined Smart Square Innovation Center as Lead Consultant, Technology Innovation and Change Management. Develop document on The challenges of an e-Gov Project, Ministry of Finance & Industry- Abu DhabiMOU with Abu Dhabi Municipality is signed for AED 15Millions and UAE Air Force for AED 25 Millions.In GITEX 2004, Contract for Fujairah Municipality project is signed, Smart Square’s largest contract to date.

In 2005Deploy Phase I of project at Fujairah Municipality :Survey ICTSurvey Current Business processesBSC to define strategy and desired TargetsRe design Business Processes, Re Define Organization Chart and Job DescriptionsIdentify and define KPI’s and Dashboard SoftwareSurvey Media and Corporate CommunicationsSurvey all employees and aptitude / psychometric testDefine Awareness and Media PlanDeploy Workflow and Web portal softwareDefine policies for HELP Desk Develop Project Charter for phase II (Deployment) Develop & Follow up contracts with UAE Air Force & Abu Dhabi Municipality Proposal

Invited to review Abu Dhabi, Ras Al Khaimah and Fujairah e-Gov Initiatives, including Executive Presentations to HH The ruler of Fujairah & HH The Crown Prince of Ras Al Khaimah.

Participate in Field Survey of local government departments in Ras Al Khaimah, leading to e-Gov readiness assessment report & presentation.

2007-2008 Family Development Foundation ICT ManagerApproached to dedicate my services for one year as ICT Manager at FDF (The Family Development Foundation) in charge of setting up   the ICT department budgets, hiring, acquisitions procedures and standards

- Oversee installation of ICT Infrastructure including telephony, fax, LAN, WAN, ADSL Internet, Audio Visual Equipment at theatres, Desktops & Laptops, Printers and Copiers for Head Office and 16 remote branches operating all over Abu Dhabi Emirate.

- Deploy Corporate Email & Implement WebFax

- Design, Configure & Implement Outsourced Hosting of Database, Application as well as Web Servers at the Etisalat Hosting Facility

- Deploy Departmental Electronic Archive & Correspondence management system

- Enable participation in Abu Dhabi 800555 call centre- Deploy Web Portal for fdf.ae & website for ageing conference ageing.ae

Academics

1968- 1976         International College , Beirut, Lebanon  Established in 1891 & Accredited by ECIS & NEASC Lebanese Baccalaureate Part II - Mathematics French Baccalaureate  French Language Honor Lists School President Top Achievers'  honors

1977- 1981 American University of Beirut   Beirut, Lebanon Founded in 1866, functioning under charter from the State of New York. Bachelor of Engineering, Electrical Engineer, Graduation Projects rated 90+ %

Some of the Courses covered:         FORTRAN / BASIC / PASCAL Programming          Numerical Analysis using Computer based programs, Statistics,          Operations Research & Quality control          Engineering Systems optimization         Digital computer design Teaching assistant in computer programming courses. Research assistant in adapting imported software to run on university IBM S/370 with DOS using Assembly and FORTRAN IV & JCL.  Graduation Software projects on artificial intelligence systems on DATA GENERAL Eclipse using BASIC language.

 

Technical Education

 IBM coursesSpecial Courses:System Engineering School: Top of the class with a 1 rating Business School : Top of the class with a 1 rating (excellent)Banking School : Top of the class with a 1 rating (excellent)Distribution Industry Course : (no ranking)Public Sector Industry Course : (no ranking) Technical courses : Hardware Platforms5280 data Entry SystemsSystem/23 Personal Mini StationIBM System/34 Mini

IBM System/38 Super Mini (RDBMS architecture)System/36 Mini4331, 4341, 4361, 4381 Super Mini (370 Architecture)3081, 3090 MainframesIBM Personal Computers4700 Banking Terminals & Controllers3624 ATM (Cash Dispensing Machines) Technical Courses : Operating Systems Installation & Management(S/370) DOS/VSE SIPO & VSE/SP (S/370) VM/370 & VM/SP(S/370)  VM HPO & VM XA (S/370) MVS/SP & MVS XA Introduction SCP/5280 for Data Entry StationsSSP for IBM System/34 Installation, maintenance and managementSSP for System/36 Installation, maintenance and managementCPF for System/38 Installation, maintenance and management4700 & 3624 control program (Assembly) Technical Courses: Data Management Software Management(S/370)VSE/VSAM : Sequential & Keyed Files(S/370)DL-1/DOS/VS Hierarchical Database(S/370)SQL/DOS Relational DatabaseS/34 & S/36 Sequential & Keyed FilesS/38 Relational Database4700 & 3624 Flat Files Technical Courses : Online Transaction Processing Systems Mgmt(S/370)CICS/DOS: (S/370)CSP/AES/34, S/36 & S/38 Online processing Technical Courses : Networking Management Software(S/370) SNA/ACF/VTAM (S/370) SNA/ACF/NCP (S/370) BTAM/ES(S/370) RSCS & PASSTHROUGHS/34, S/36 & S/38 SNA/SDLC(ALL) Remote Job Entry (RJE)(S/370) BSC Communications(S/370) POWER & POWER RJE  Technical Courses : Application Programming(S/370) CICS application Programming (S/370) DL-1 Application Design & Programming(S/370)ELIAS-1 Programming

(S/370) SQL Application Programming(S/370) CSP/AD(S/370) APL: A Programming Language(S/370) VM/CMS programming - BASIC, FORTRAN, APL(S/370) GDDM application Programming - Graphics5280 DE/RPGS/34, S/36 & S/38 SEUS/34, S/36 & S/38 SDAS/34, S/36 & S/38 DFUS/34 & S/36 POPS/38 WSU & DIF RPG IIRPG IIICOBOL4700 & 3624 COLTS programming Advanced Technical Courses: Problem Determination and Source Identification (PDSI)

DOSVSECICSVTAM/DSNCPVM HPO & VM XAS/38 Advanced Technical Courses: Performance Measurement & tuningVSEVSAMCICSDL-1SQLS/38 Technical Courses : Office Systems(S/370) PROFS(S/370) DISOSSS/36 Office/36S/38 Office/38 Technical Courses : Industry Applications(S/370) STAIRS: Information Retrieval System (Arabic English)S/34 & S/36 DMAS - Distribution & FinancialsS/38 DMS - Distribution & FinancialsS/34 CMAS - Construction & ContractingS/36 & S/38 MAPICS: Manufacturing & Financials

  Other Professional Education

Accugraph:Physical Network ManagementIP Address Inventory ManagementTelecommunications (telephony) Network Physical ManagementCellular telephony Network ManagementEngineering CAD and Drafting VTLS:Introduction to Library Systems Automation MICRODENT:Overview of Dental Clinic SoftwareInstallation and setup of Dental Clinic Software 

Application Development & Programming Languages

DMAS/400 (Self Study)

BPCS/400 (Self Study)

FoxPro 2.1 (Self Study)

RPG/400 (Self Study)

ImagePlus (Self Study)

Visual Basic (Self Study)

Access (Self Study)

Java SDK and Visual JAVA (Self Study)

ORACLE Developer/2000 (Self Study)

AIX V3.5 (Self Study)

AIX V4 (Self Study)

HP UX 9.0 (Self Study)

HP UX 10.0 (Self Study)

SUN SOALRIS 10 (Self Study)

ORACLE 5,7,8,9,10 installations / tuning (Self Study)

Microsoft Windows 3.1 / 3.11 / 95 / 98 / 2000 / NT / XP / Vista (Self Study)

Microsoft Office 97 / 2003 / 2007 (Self Study)

PHP , MySQL & Web 2.0 (Self Study)

DOMINO / LOTUS NOTES R5 & 6 classroom

PROGRESS Software (V6) classroom

Recent Seminars, Conferences & Workshops: Leadership Executive Conference – Dubai 2004 – 3 DaysArab Strategy Forum – Towards 2020: Organization of Young Arab Leaders -

Dubai NOV 2004 – 3 daysIBM Websphere Portals : IBM – Dubai FEB 2005 – 4 DaysDocument Management & Graphical systems: Dubai Municipality & UNDP –

Dubai 2005 – 3 daysFirst Middle East Business Process Management Summit : Institute for

International Research– Dubai - FEB 2005 – 4 DaysFrom e-Government to i-government: Harvard University John F. Kennedy

School of Government & Dubai School of Government  – Dubai – MAY 2005 – 2 days

WSIS: United Nations Summit on Information Society – Tunis NOV 2005 – 3 days

DATAMATIX: 12th GCC eGov Summit – Dubai – 2006 – 5 DaysESSR :Current Transformations and Their Potential Role in Realizing Change in

the Arab World – Abu Dhabi 2006 – 3 days Abu Dhabi Department of Finance : Workshop on Public Budgeting & 5 Year

Strategy & Business Plan definition – Abu Dhabi – APRIL 2008 – 2 daysEtisalat: Seminar : Outsourcing and Hosting Services – Dubai – January 2008

Speaker: eServices in the UAE – Dubai Dec 2006 – 1 day Top ten Challenges of ICT Project Mangers in e-Government- Dubai Nov

2006 – 5daysCustomer Care – Dubai Jun 2006eGov project in Municipalities-Dubai May 2006

Paper: Knowledge Society and Human Development in the Arab world – IEMED 2007 - http://www.medyearbook.com/