Edith HowardPersonal Info

Address361 Pennock AveFrierson, La, 71027

Phone(318)415-8475

E-mailEdith.howard2010@yahoo.com

Skills

greeting patients

recording medical charts, and correspondence.

Medical terminology

Answering phones

Insurance billing

Payment processing

Medical insurance

3M Encoder

Dispatch

Medical office administration

Medical billing and coding

Electronic medical records

Insurance verification

Typing 35 WPM

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Pursuing a similar position where focus and dedication are highly sought. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Epic.

Work History

2015-03 - Current

Security OfficerEldorado Casino and Hotel, Shreveport, LA

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Kept detailed track of all available field personnel and all in-progress and completed calls.

Maintained updated and detailed records of calls in physical and electronic database.

2018-03 - 2018-03

Patient Access RepresentativeUniversity Health System, Shreveport, LA

Used Epic to schedule appointments. Generated monthly statements to check

outstanding balances. Assisted patients in filling out check-in and payment

paperwork. Facilitated timely check-in by greeting visitors and

establishing purpose of visits.

2013-05 - 2015-03

Medical Office AssistantAimee Hospice Care, Shreveport, LA

Record data pertaining to the personal information, health status, treatments, health expenses, insurance and other important details.

Interacted with customers professionally by phone,

Appointment scheduling email or in-person to provide information and direct to desired staff members.

Managed multi-line telephone system and greeted claimants during office visits.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Healthcare Access AssociateSouthern University - Shreveport, LaGPA: 3.25/4.0, Honors Roll the whole year Courses: Internship-University Health

2015-01 Associate of Applied Science: Health Information TechnologyRasmussen College - National OnlineGPA: 3.25/4.0

Affiliations

Member, National Association Healthcare Access Management, 2019 to Current

Member, American Health Information Management Association, 2015 to Current

Certification

Certified Healthcare Access AssociateRegistered Health Information Technician

.