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Running head: GROUP 2-STRATEGIC PLAN 1 Group Two Strategic Plan: Oregon State University Libraries Marisa Martinez, Crystal Hines, Rebecca Munoa, Carmen Sambucco, and Jamie Stanaway San Jose State University LIBR 204: Information Organization and Management Professor Sean Gaffney December 1, 2011

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Page 1: WordPress.com€¦  · Web viewGroup Two Strategic Plan: Oregon State University Libraries. Marisa Martinez, Crystal Hines, Rebecca Munoa, Carmen Sambucco, and Jamie Stanaway

Running head: GROUP 2-STRATEGIC PLAN 1

Group Two Strategic Plan: Oregon State University Libraries

Marisa Martinez, Crystal Hines, Rebecca Munoa,

Carmen Sambucco, and Jamie Stanaway

San Jose State University

LIBR 204: Information Organization and Management

Professor Sean Gaffney

December 1, 2011

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Running head: GROUP 4 - STRATEGIC PLAN

Abstract

This strategic plan covers the libraries of Oregon State University, known as Oregon State

University Libraries (OSUL), or “the Libraries”. OSUL has two off-campus libraries located

outside of Corvallis and the Valley Library on OSU’s main campus. The examination includes

historical background on the organization’s main library, the Valley Library, as well as a look at

the other branches and departments of the Libraries. The environment scan highlights the

services available at the three different libraries, and the other departments constituting the OSU

Libraries organization. A “strengths, weaknesses, opportunities, and threats” (SWOT) analysis

is also incorporated; an in-depth assessment of budgets, marketing programs and campaigns,

physical space, and more. An appendix concludes this paper, outlining the sources of the

information within this paper, an organizational chart, operating hours, and more. Websites,

newspaper articles, and communications with librarians at Oregon State University Libraries

were the foundation for this strategic plan.

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Historical Background

The Valley Library is part of the Oregon State University campus in Corvallis,

Oregon. The university was established in 1887, and the school built its first library in

1918. The library was moved to the current site in 1963 and named the William Jasper

Kerr Library. In 1999, it was expanded and renamed the Valley Library after alumni F.

Wayne Valley who played football for the university. The Valley Library is one of three

libraries operating within Oregon State. It is considered the main library and is the largest

of the three libraries. The Valley library has over 1.4 million volumes, 14,000 serials, and

over 500,000 government maps and documents (Cassel, 1999). The building is six stories

and houses a cafe, a two-story atrium, the OSU archives, and several special collections. A

children’s library, meeting rooms and offices are also located in the building (“The Valley

Library,” 2011). In 1999, the Valley Library was given the designation Library of the Year

by the Library Journal and Gale Publishing Group. This distinction is given out only once a

year and Valley Library was the first academic library to win the award (Cassel, 1999).

Although Corvallis is a small town, it has a long literary history. It is home to a

feminist publishing company, many authors reside in or are from Corvallis, and residents

check out an average of 18 books a year, more than double the national average (Cassel,

1999). Oregon State University is over 11,000 acres of forest and a 400-acre campus.

There are approximately 25,000 students, 200 undergraduate degree programs and 80

graduate programs (“OSU: About,” 2011).

Corvallis and Oregon as a whole have a reputation for being environmentally

friendly places with residents and students alike taking on an active role in preserving

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natural resources. This program is a digital library of data from various agencies, and can

be accessed by anyone interested in Oregon’s natural resources and environment (“More

about Oregon Explorer,” 2011). Since 2007, the OSU Press has operated as a department

of the OSU Libraries, publishing scholarly works on forestry, natural resource management,

and natural history (“The Valley Library”).

Technology has changed the face of library and the services students’ need.

Librarians and staff have started using text messaging to communicate with patrons more

readily. Students can also check out Amazon Kindles that are downloaded with the latest e-

books (Associated Press, 2011). After budget issues forced the closure of computer labs on

campus, the library tried to meet the student demand for technology access by increasing

their hours and allowing students 24-hour access Sundays-Thursdays (Harr, 2011).

The library, with significant student input, is also developing collaborative

workspaces. In these spaces, students can study in cafe like seating, there are two station

featuring large screens that groups can utilize, the furniture is light and on wheels so

students can create their own seating arrangements and the area has an abundance of

white boards.

The Valley Library has a long history, and has continuously reevaluated its practices

in order to meet the needs of students. The strength and uniqueness of the collection, the

upgrades to the physical space, and the new meeting areas created to facilitate group

learning are examples of the committed effort to adapt with changing information needs.

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Environment Scan

Introduction

Oregon State University Libraries (hereafter OSUL) is a multifaceted organization with

several libraries and divisions to its name, all a part of the diverse nature at the core of Oregon

State University. Two of the libraries under OSUL are off campus, catering to an entirely

different clientele than the predominantly student focus of the Valley Library, which is located

on OSU’s main campus in Corvallis. OSU has several divisions in regards to what they offer

students in their collegiate career. Offering help in the form of the Guin Library, Cascade

Library, Special Collections & Archives Research Center, as well as the Center for Digital

Scholarship & Services and the OSU Press. These areas each help students in reaching their goal

of completing their studies at this fine institution.

Customers

Oregon State University’s libraries are open to the public, being utilized by current and

former students, as well as those belonging to the Corvallis community, and locals to other

OSUL branch libraries. The school has a population of 24,977 students from 50 states and 89

countries as stated by OSU; along with being a city a population of about 58,000. The public

utilizes the Valley Library with borrowing policies in place to manage the flow of people in

utilizing materials. Undergraduate, Oregon residents and OSU alumni are able to borrow items

for up to 30 days and 3 renewals, depending on their status at the school. Graduate students are

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allotted 180 days and only 2 renewals. This also can be of use to visiting scholars, students

coming in from a different university who is interested in borrowing books from the libraries.

The main priority of the university is that of the college student and for an active college

student, there will be a need to have a ready source of constant communication with those who

can help them with their research needs. In 2010, the Valley Library met the student demands by

beginning a trial run of the library being open for 24 hours for five days during the spring term

(The Associate Press, 2010). This trial run became a success and is now being used today. This

trial run illustrates the University's dedication to the mission of providing education and research

to their students.

Valley Library

Oregon State University’s Valley Library is located at 121 the Valley Library in

Corvallis, Oregon, said to be one of the safest, smartest, and greenest cities in the United States.

OSU offers one of the best research programs on environmental studies in the country. Valley

Library is located in the center of campus and is a wide source for students to partake in studies,

connections, and research work. OSU also offers students the access to other libraries within the

OSU; Cascades and Guin Library. With the libraries at OSU are different patronages that utilize

each library for various uses.

The Valley Library is the main library of OSUL and the only library located on the OSU

campus in Corvallis. This library offers resources to the college as a whole, including staff,

faculty, students, and all residents of Oregon and OSU alumni.

Guin Library

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The Guin Library has the research and teaching collection of marine based research, with

information on topics of fisheries, aquaculture, oceanography, geology, environmental studies,

and biology. Marilyn Potts Guin is the inspiration for the library due to her work and fascination

with the marine world. Guin, a librarian herself, was the librarian of the Hatfield Marine Science

Center, which is housed at the Guin library. The Hatfield Marine Science Center has been

dedicated and accomplished in research, education, and outreach for 45 years. HMSC works

closely with the state of Oregon, resulting in important economic role for the state for all that it

provides in research for students in learning about marine life.

The library encompasses several different areas for students to fully immerse themselves

in the realm of the library’s collection. Offering exhibits, estuaries, information on seafood, and

marine species. In addition to this, the library offers resources in the form of their catalog, which

is aimed at the audience of people interested in the field of science in specific marine and

biology.

Cascades Campus Library

The Cascades Campus Library is located in Bend, Oregon at Oregon State University’s

Cascades Campus. OSU Cascades was established in 2001, bringing OSU to the Central/Eastern

rural areas of Oregon. With nearly 1,000 students attending classes every term at OSU Cascades

(“Cascades Campus: About”, 2012) the Cascades Campus library is integral to student success.

The Cascades Library is jointly operated with the Central Oregon Community College

and provides services to both COCC and OSU-Cascades students. OSU/COCC’s library keeps

hours that are more restricted from that of the main campus Valley Library, maintaining

primarily 8:00AM to 10:00PM hours of access, fitting of the considerably smaller campus.

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Services available through the Valley Library are available to OSU-Cascades patrons,

including access to e-journals, Summit, interlibrary loans, assistance from subject specialist

librarians, “Ask a Librarian” chat systems, and much more.

Other Divisions of OSUL

In addition to the Guin Library and the Valley Library, Oregon State University

administers several other important divisions, including Special Collections & Archives

Research Center, Center for Digital Scholarship & Services, and the OSU Press.

Special Collections & Archives Research Center

OSU Special Collections & Archives Research Center (hereafter Special Collections)

currently houses a collection from dual-Nobel Peace Prize winner and renowned scientist Linus

Pauling. The collection encompasses over 500,000 items (“Ava Helen and Linus Pauling

Papers”, 2011). Special Collections is located on the fifth floor of the Valley Library on the

Oregon State University main campus in Corvallis, Oregon.

The Ava Helen and Linus Pauling Papers, 1873-2011 is the centerpiece of Special

Collections at present. The collection’s expansive materials and the prestige of Pauling’s OSU

alumnus both play a part in this. The Pauling exhibit is 4,437 linear feet, containing 2,230 boxes,

and 4,111 books (“Ava Helen and Linus Pauling Papers”, 2011). No other collection at OSU

comes close to the quantity of items within Pauling’s exhibit.

In addition to the various collections housed at the OSUL Special Collections division in

the Valley Library, OSU and the University of Oregon (UO) have collaborated in creating many

digital collections available online at the Oregon Digital: Digital Collections website, available

to anyone with Internet access.

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The OSU and UO Libraries' Digital Collections are created to support the teaching and

research mission of the Oregon University System. The collections are composed of

unique digitized and born digital materials including photographs, journal articles, sheet

music, manuscripts, ephemera, and more. The collections are managed by UO Digital

Library Initiatives and OSU Libraries Digital Access Services (“Oregon Digital”, 2011).

Special Collections has received numerous national accolades for the excellence of their

collections, most notably for the Pauling exhibit. Oregon State University’s Special Collections

and Archives Research Center provides access to an incredible breadth of collections and rare

materials.

OSU Press

OSU Press offers publication opportunities and services to the university’s researchers,

creators, authors, and more, while also assisting in the fulfillment of Oregon State University’s

outreach obligations as a land grant university by extending “the benefits of the university’s

teaching, research, and public service beyond the usual boundaries of the university community”

(“OSU Press: Mission”, 2011).

OSU Press was founded in 1961 and has published nearly 400 books, “telling Oregon’s

stories” (“OSU Press: History”, 2011). Incidentally, 1961 is the year the university was renamed

Oregon State University from its previous Oregon Agricultural College and Oregon State

College (“University Archives: Chronological History”, 2011).

“We are a scholarly publisher with distinguished books in several academic areas from

environmental history and natural resource management to indigenous studies and we

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publish titles that celebrate, evaluate, invent, and illuminate the Oregon condition”

(“OSU Press: History”, 2011).

When introduced, OSU Press was the first university press in the state of Oregon.

Eugene, Oregon’s newspaper, the Register Guard, commented “Our friends in Corvallis have

stolen a march … They have a growing concern over there and are spreading the name of their

new university around the country. Few activities lend more prestige to a university than the

university’s imprint on a line of books” (“OSU Press: History”, 2011).

OSU Press’s website offers prospective authors information on proposals, the process of

getting printed, while offering prospective buyers the ability to purchase books. The current

OSU Press catalog is also available on the website in PDF format, as well as the past quarter’s

catalog. Visitors can sign up to receive a print catalog for no charge (“OSU Press: Catalog”,

2011).

Additionally, OSU Press is a member of the Association of American University Printing

Presses (“OSU Press”, 2011) and holds itself to the standards of the AAUPP.

Center for Digital Scholarship & Services

“The Center for Digital Scholarship and Services provides services to support the

creation, preservation, cataloging and use of scholarship” (“Center for Digital Scholarship &

Services”, 2011).

Amongst the services provided by the Center for Digital Scholarship & Services (CDSS)

are the digital publishing and digitization initiatives, which are intended to bring the scholarship

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of OSU to the online community. This expands the availability of OSU’s research and

resources, increasing knowledge for all.

CDSS is an advocate of open access for OSU materials, providing copyright, open access

policies, and research data (“Center for Digital Scholarship & Services”, 2011). This assistance

provides quality of OSU research and ensures credit is given to the researcher and/or author

while facilitating open access to the expertise. Open Access Repository Services preserve digital

scholarship by administering storage and delivery.

Additionally, CDSS maintains delivery services for scholarship materials through

OJS@OregonDigital, a new open access journal publishing service collaboration with University

of Oregon (“Center for Digital Scholarship & Services: Digital Publishing”, 2011). Essentially,

the goals of OJS@OregonDigital are to utilize the advantages of the Internet, increase visibility,

and prevent the costs incurred by commercial publishers (“Center for Digital Scholarship &

Services: Digital Publishing”, 2011).

Metadata and discovery services catalog and organize materials including metadata

creation and mapping management, including OSUL’s 1Search discovery system (“Center for

Digital Scholarship & Services”, 2011).

SWOT Analysis

Strengths

● INNOVATIVE: The library has made several changes to meet the demand of students,

including expanding hours, updating meeting spaces, and campaigning to make some

areas of the library quiet zones and some areas allowing for group meetings.

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● UNIQUE COLLECTION: Along with the writings of many historically significant

people, the OSU library also houses unique collections such as the Apollo Moon Mission

Photographs, the Atomic Energy and Nuclear History Collection, Canine Research

Collection, the McDonald Collection of rare books, among many others.

● OSU PRESS: The OSU Press has a mission to publish works that might not otherwise

have a forum, and strives to push the boundaries beyond the typical university

community.

● DESIGNATIONS AND AWARDS: OSU is one of two universities in the country to

have Land, Sea, Space and Sun grant designations. The university also has the

distinction of being the Carnegie Foundation’s top designation for research institutions.

An impressive collection of contemporary artwork is also on display in the library.

Weaknesses

● MARKETING: The library administration should make sure its marketing dollars are

spent wisely and effectively.

● PHYSICAL SPACE: The library has been described as crowded, and the student

population at OSU is steadily increasing. With the closing of computer labs on campus

more students will depend on the Valley Library for access and study space.

● BUDGET CONSTRAINTS: Budget complications and a downturn in the economy may

mean that more people are using the services of the library. At a time when services may

be limited, demand is steadily increasing.

Opportunities

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● PRESERVATION: The Valley Library has an extensive digital collection that provides

many opportunities to further research and allow access to many. The Oregon Explorer

is a continuously maintained digital library regarding the state’s natural resources. The

extensive digital collection houses everything from contemporary African political

materials to photography collections.

● MEMBERSHIPS: The OSU library is a member of several consortiums; the

Orbis/Cascades Alliance, Greater Western Library Alliance, and Western Waters Digital

Library. These memberships offer students greater access to materials and should be

utilized to enhance services and programs.

● COLLABORATIONS WITH OTHER OSU BRANCHES: All the branches of the OSU

system have the opportunity to work together to offer better and more comprehensive

services to the students.

Threats

● GLOBAL ECONOMY: The OSU system is directly affected by the local, state, and

national economy. Student population, the university budget, and supplemental programs

are all affected by the economy

● UNIVERSITY ENVIRONMENT AND CHANGES: As the university passes on its

budget shortfalls to students, university fees may increase, which in turn may increase

service demand not only from students but the local population as well.

● ONLINE ACCESS TO SOURCES: Online accessibility of scholarly works from outside

resources may mean that students no longer depend on the library for some of the more

traditional services. The Valley Library has to be prepared to meet new demands to stay

relevant.

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● PUBLIC ACCESS MAY INCREASE WITH NO INCREASE IN FUNDING: Seeing

that OSU is a land grant university, the library offers access to the public. As local

libraries cut programs and services, patrons may turn to the University library to meet

their needs. With a facility that is already overcrowded and adjusting to their own budget

issues, this could pose a problem.

Goals, Strategies, and Assessment

Goal #1: Effective Marketing to Replace "Choose Civility" Campaign

OSU libraries have adopted the national "Choose Civility" campaign as a way to get

patrons to act with respect when in the library. Guin Library still reports problems with

vandalism and issues with patrons not following the library's courtesy guidelines. As well as the

campaign failing to get patrons to be civil users, the campaign has, in actuality, turned into a joke

among the students. Guin library will choose a more effective marketing technique to adopt in

the library to promote courteous behavior.

Strategies

● Gather information from students and library staff as to why they are not responding to

the current campaign. Find out if it is the material on display that is ineffective, the staff's

use of the campaign (enforcing, etc.), or any other complaints regarding the "Choose

Civility" campaign.

● From information previously gathered about the previous campaign's failing or

suggestions made, assess whether the campaign needs to be tweaked or switched out for a

more effective marketing strategy.

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● For vandalism problems effective security should be in place. This could be in the form

of security cameras in areas where there is no library staff usually present. Also, insuring

all security mirrors are easily seen and dark corners are well lit could help weed out

vandalism to the property. Books should be thumbed through by the staff processing the

material, vandalized books noted and the patron will be put on hold from further check-

out.

Assessment

● Note and document the amount of vandalism and if it has increased to decreased.

Estimate which new enforcement has changed the patron's behavior and make

adjustments when needed.

● Have students evaluate and survey the changes in the library by having a questionnaire.

The students can rate the changes in a 0-10 scale with 0 being the changes have had a

negative impact and 10 being that the students have understood the campaign and have

adjust their behavior to embody the library's idea of courteous and respectful patrons.

Goal #2: Reassess Physical Space

The library is facing a common problem of too many incoming students without a change

in the facility, making it harder for the library to accommodate all the patrons. Because of this

the library will reassess their existing facility to facilitate the flux of patrons.

Strategies

● While there may not resources in the budget or by donations of a new facility (raising

donations could lead to the expansion, but it would probably be longer than 3 years) the

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Guin Library will have to re-evaluate their available space. If possible, the university

could hire a consultant as a way to better understand the space used and not used. Even

without a consultant the library staff should work with students and others to determine

what areas are being used, which aren't, and if there are any outdated machines or

resources that are just taking up space. It should also be determined if the students need

more space for group work, desks, lounging chairs, or materials.

● Have revolving usability, so that students who are chatting or not using the library desks,

chairs, etc. will have to move for those wishing to utilize the equipment for schoolwork.

Assessment

● Redesign and movement of areas should increase traffic flow and usability. The library

staff will be key in understanding if the changes influenced positive or negative responses

and they will be able to give insights to the student's patterns within the library. Shelf use

should increase, as the students will feel comfortable staying within the library to

research and study. Book checkouts may not be the prime factor of determining success,

but more of the comfort and useful space for the staff and students.

Goal #3: Incorporate Larger Programming Community

In Marisa Martinez's interview with Jennifer Nutefall the question was asked, " If budget

constraints were not an issue, what services would you like to implement for the OSU Libraries

organization?" After Nutefall emailed the question out to the department heads she received an

answer from the head of Emerging Technologies and Services with response that they would like

to see the students working more heavily with "seasoned programmers" to incorporate new ways

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of providing information. With this in mind, Guin Library will plan to incorporate a larger

programming community within the facility.

Strategies

● Form a relationship with the campus’ IT department as well as with the Computer

Science and Information Science majors, building relationships between the library, the

technology, and the students in working together. Classes could have joint projects that

go across majors, looking at more personal ways the library's information could be

accessed. Faculty specializing in programing and information retrieval systems could

work with the library in making their own expertise part of the equation.

Assessment

● A valuable learning experience for the students with the necessary understanding of

information retrieval systems and design. Both sides of the technological and the library

staff need to feel as though the relationship is mutually beneficial.

Goal #4: Increase technological lending services

Expand loaning services to include laptops and eReaders to patrons to provide

technological resources without compromising bookshelf space (digital book lending) or

physical computer space (limited number of computers available for students).

Strategies

● With $6.5 million going to the library staff and benefits, the remainder of the

$12,048,075 goes to supplies, services and collections. If the school initially only buys 2

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laptops and 5 eReaders to gage the popularity and use of the technology and based on

competitive prices laptops can be purchased for $500 each and the Kindle (not the touch)

is currently at $79, making the total (before tax) $1,395. Of course, updates and software

will have to be factored in. Working with the technical resources of the school's IT

department, a partnership can be formed to cut the cost of outside repair needed.

Assessment

● The success of the venture will be focused on the actual use of the products and whether

or not the service is cost efficient enough to continue growth. Repair cost of broken or

misused machines will be evaluated to assess the future of the loaning services.

Appendix

Development:

Group 3 collaborated through various online mediums in order to create the strategic plan

for the OSU Valley Library. Meetings were held Mondays nights in the group’s Elluminate

Online Room provided by the d2l class environment, and members collaborated through group

emails during the week to keep each other up to date on what they’d completed.

A definitive Google Document was created and shared between the members of the group in

which an outline was first created that detailed all tasks necessary to complete the assignment.

Each member was encouraged to sign up for various tasks in the outline, and when completed, to

place their information in the appropriate space on the Google Document. From there, other

members could add comments and suggestions as well as changes. Individuals chose font colors

in order to differentiate their additions to the Google Document.

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Information Collected:

Since Marisa volunteered to contact for the OSU campus, she was our main liaison

between administrators. Through email, she was able to gather information from initial contact

Bonnie Avery, and conduct an interview with Associate University Librarian Jennifer Nutefall.

Ms. Nutefall provided  Group members conducted individual research using OSUL websites, and

collaborated to create the interview questions that Marisa asked Nutefall.

Web sources

OSUL 2011-12 Strategic Plan of OSU Libraries and OSU Press:

http://library.oregonstate.edu/files/2011%20Strategic%20Plan.pdf

OSU Libraries and OSU Press Annual Report 2010-11:

http://library.oregonstate.edu/files/OSUL%20Annual%20Report%202010-

2011_0.pdf

OSU Libraries Strategic Implementation Plan:

http://osulibrary.oregonstate.edu/files/Library_Realignment_Final_Beckyx.pdf

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Organizational Charts

Fig 1. http://osulibrary.oregonstate.edu/files/OrgChart%20-%20OSU%20Libraries

%20Realignment_0.pdf

Organization Hours

Department Hours

Learning Commons Information Desk (Valley Library)(541) 737–7293

Mon-Thur: 7:30 am – 1:00 am Fri: 7:30 am – 8:00 pm Sat: 10:00 am – 8:00 pm Sun: 10:00 am – 1:00 am

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Special Collections(541) 737–2075

Mon-Thur: 8:30 am – 4:30 pm Fri: 8:30 am – 4:30 pm Sat: Closed Sun: Closed

University Archives(541) 737–2165

Mon-Thur: 9:00 am – 5:00 pm Fri: 9:00 am – 5:00 pm Sat: Closed Sun: Closed

Branch Hours

Guin Library(541) 867–0249

Mon-Thur: 8:00 am – 5:00 pm Fri: 8:00 am – 5:00 pm Sat: Closed Sun: Closed

Missing hours Cascades Campus Library, OSU Press, Center for Digital Scholarship, etc.

Physical Description

There are many libraries that fall under the OSU Libraries umbrella, therefore we

considered the Valley Library to be the "heart" of the OSU Libraries. It is a six floor building at

the center of the OSU campus that houses a large collection, study rooms, a first-floor cafe,

special collections, maps, and microfilm.

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Fig 2. http://osulibrary.oregonstate.edu/floormaps/

Interview Notes, Budget Information

The following Q&A is from discussions with Jennifer Nutefall, Associate University

Librarian for Innovative User Services at Oregon State University Libraries.

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1. When was Oregon Explorer established in the library?  Is there literature or information

available on this program?

This article may be of interest: Developing the Oregon ExplorerTM -- a Natural Resources

Digital Library by Janine Salwasser & Bonnie Avery: Developing the Oregon ExplorerTM -- a

Natural Resources Digital Library, http://ir.library.oregonstate.edu/xmlui/handle/1957/15231

Abstract: The Oregon ExplorerTM (www.oregonexplorer.info) strives to support informed

decisions and actions by people concerned with Oregon's natural resources and environment.

The Oregon Explorer's multi-media environment integrates archived digital documents, mapping

and decision support tools, and finding aids for specific natural resource issues and topics. This

paper presents the chronology of this purposeful and place-based natural resource digital library

and the process which has evolved for new portal development within its framework.

2. Did the University have any budget cuts since 2008? What was the effect on the Valley

Library?

Nutefall arrived in April 2009, during the 2008-2009 academic year the library gave back

$386,265. The Libraries have not had a cut during the 2009-2010, and 2010-2011 academic

years.

3. How close of a relationship does the Valley Library have with the other branches of OSUL?

There are technically three branches – Vet Med (located in Corvallis), Guin Library (in

Newport at the Hatfield Marine Science Center), and Cascades (Bend, co-located within the

COCC library). The Vet Med branch is staffed by one Library Technician 3 who is currently

supervised by Janet Webster, the Department Head of the Guin Library. She stops in usually

once a month or so but that library is pretty self supporting. As a department head, Janet is a

member of the Libraries Admin Team which meets weekly. She usually comes to Corvallis for

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those meetings and occasionally with come in through the PolyCom system. She also supervises

the one librarian at Cascades. Jennifer notes that the Libraries “have an interesting relationship

with the COCC library”.

4.  Is there interloan between them?  Are all the special collections housed at Valley?

There is delivery between all the libraries and the main special collections are housed at

Valley, but Guin does have some unique marine science resources (as it is located at the Hatfield

Marine Science Center – http://hmsc.oregonstate.edu/).

5. About how many patrons do the Libraries serve on a daily basis?

OSUL does not conduct daily statistics. They collect the number of borrowers and monthly

gate counts. They also have statistics for the 24/5 (midnight-6am). For example, the total gate

count for March 2011 was 147,007 (up from 139,145 in March 2010). The number of borrowers

(only at Valley) in March 2011 was 24,228 and the number of patrons who used the self-

checkout machines (also just at Valley) was 623.

6. If budget constraints were not an issue, what services would you like to implement for the

OSU Libraries organization?  How would you implement these services? 

Note: Nutefall sent this question out to the department heads for input and emailed the

information to Marisa Martinez, as outside input was desired to fully answer the question.

One response was to build a better off-site storage facility for our materials which would

also mean we could transfer more materials currently in Valley to storage and redesign the

existing space for either library and/or student needs. Another is that just beginning to

implement data management services but that is a growing area of importance.

“Our head of Emerging Technologies and Services sent the three items below:

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Laptop/tablet/eReader self-service kiosks

The kiosks would be available on all floors of the library and the MU allowing

students to borrow and return equipment conveniently.  These kiosks would

allow us to have better control over broken equipment, and would allow us to

repair computers quickly

Seat availability map 

This would be in addition to something like People Finder – it would show

you a floor by floor (and broken down further by area within a floor) to show

you where you can find available seating.  

Larger Programming community

I'd like to provide the opportunity for students to work with more seasoned

programmers on various projects – making collections available in ways that

move beyond pure research, but making them accessible and useful in a more

personal sense.”

(Nutefall, personal communication, 2011)

7. How do the Libraries assess student and faculty needs?

The library conducts a number of assessments. Refer to the attached most recent assessment

report (from 2010-2011) – Content will be needed to supplement this note, since it references a

document not attached to this plan. OSUL hired an Assessment Librarian who started in March.

8. What is OSUL's budget?

The FY 12 budget is $12,048,075. Approximately $6.5 million is for salaries and benefits.

The remaining funds are split between collections, services, and supplies. The collections budget

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is about $4 million and includes funds from E&G (state funds), TRF (technology resource fee),

E-campus, fines, and fees, and gift funds.

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References

Associated Press. (2010, March 25). OSU librarian: ?4u. OregonLive. Retrieved from

http://www. oregonlive.com/news/index.ssf/2010/03/osu_librarian_4u.html

Cassel, F. (1999, July 25) Lit city: Once derided as a cow-college town, today's Corvallis is

bullish on books. The Register Guard. pp. 1H, 6H. Retrieved from

http :// news . google . com / newspapers ?

id = UXcVAAAAIBAJ & sjid = vesDAAAAIBAJ & pg =5168,7085715& dq = oregon -

state + valley - library & hl = en

Harr, K. (2011, June 8). Library to house new ‘Collaborative Workspace’. The Daily Barometer.

Retrieved from 

http://www.dailybarometer.com/news/library-to-house-new-collaborative-workspace-

1.2384061#.T16D7ZgqPu1)

Nutefall, J. (2011). Personal Communication.

Oregon State University. (2011). Cascades Campus: About. Retrieved November 2, 2011, from

http :// www . osucascades . edu / about

Oregon State University. (2011). Center for Digital Scholarship & Services. Retrieved November

5, 2011, from http :// cdss . library . oregonstate . edu /

Oregon State University. (2011). Center for Digital Scholarship & Services: Digital Publishing.

Retrieved November 5, 2011, from http:// cdss.library.oregonstate.edu/digital-publishing

Oregon State University. (2011). Libraries: About. Retrieved October 25, 2011, from

http:// osulibrary.oregonstate.edu/about.html

Oregon State University. (2011). More About Oregon Explorer. Retrieved November 3, 2011,

from http :// oregonexplorer . info / MoreAboutOregonExplorer

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Oregon State University. (2011). OSU: About. Retrieved October 25, 2011, from

http :// oregonstate . edu / main / about

Oregon State University. (2011). OSU Libraries: The Valley Library. Retrieved November 5,

2011, from http:// osulibrary.oregonstate.edu/valley.html

Oregon State University. (2011). OSU Press. Retrieved from November 2, 2011, from

http:// osupress.oregonstate.edu/

Oregon State University. (2011). OSU Press: Catalog. Retrieved from November 2, 2011, from

http:// osupress.oregonstate.edu/catalog

Oregon State University. (2011). OSU Press: History. Retrieved from November 5, 2011, from

http:// osupress.oregonstate.edu/history

Oregon State University. (2011). OSU Press: Mission. Retrieved from November 1, 2011, from

http:// osupress.oregonstate.edu/mission

Oregon State University. (2011) Oregon Digital. Retrieved November 5, 2011, from

http :// oregondigital . org / digcol / index . php

Oregon State University, Special Collections. (2011). Ava Helen and Linus Pauling Papers.

Retrieved November 15, 2011, from

http:// osulibrary.oregonstate.edu/specialcollections/coll/pauling/index.html

Oregon State University. (2011). University Archives: Chronological History. Retrieved from

November 5, 2011, from

http:// archives.library.oregonstate.edu/chronology/chron_1920.html

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