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Programme Handbook 2014 - 2015

BSc (Hons) Nursing Studies

Programme for Overseas Nurses (NM2067)

Return to Practice (2066)

Accreditation of Prior (Experiential) Learning – APEL (CH2083)

Contents

Introduction 6

Welcome from the Dean of the School of Health Sciences 6

Purpose of the handbook 7

Disclaimer 7

Who’s who? 8

Introduction from the Programme Director 8

School Structure 12

Sources of Information 13

Moodle 13

Email 15

Contact with Staff 15

Student Portal 15

Key information about the academic year16

Programme Specific Information 19

Module specifications 31

Elective Modules 36

Module selection 37

Credits 37

Attendance and Participation 37

Conduct and Behaviour 38

Transcripts, Certificates and Diploma Supplements 38

School Prizes39

Tier 4 Student Visa Responsibilities: Important information for non-European Union nationals in the UK on a Tier 4 student visa 40

Student Guide to Assessment and Feedback 42

Introduction 42

Assessment Guidelines: Information about programme-specific assessment and feedback 43

How to submit COURSEWORK in hardcopy and electronically 43

Coursework cover sheet (example) 44

Pass Mark 47

Assessment Criteria 47

Where to Submit Your Assessment 50

Referencing 50

Provisional marks 53

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Sanctions for: Late Submission 56

Examination Scheduling 58

External Examiners 59

Assessment Boards 60

Guide to good academic practice, plagiarism prevention and referencing 60

Introduction 60

Understanding Academic Misconduct, including plagiarism 61

How to avoid Academic Misconduct, including plagiarism 61

Citations 62

Consequences of poor academic practice or academic misconduct 65

Research Ethics 65

Guidance – What to do when things go wrong 68

Conduct, behaviour and what to do if things go wrong 68

Extensions 69

Extenuating Circumstances 70

Suspension of study process 72

Office of the Independent Adjudicator for Higher Education (OIA) 72

Support Services 74

Academic support 74

Professional Support 74

Disability Support 75

Dyslexia Support 75

How does it work? 76

Mental Health Conditions 76

Academic Learning Support 76

Mental Health Service 77

Other Student Support Services 78

The Student Centre can help you with: 78

Feedback and Representation 78

Your Voice 79

Learning Resources 85

Library 85

IT Support Services 87

Social facilities 91

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Refreshment Facilities 92

Health and Safety and emergency procedures 92

Student Responsibility 92

Training 92

Safety inductions 92

Fire 92

First Aid 93

Electric Shocks 93

Spillages 93

Gas Leaks 94

Laboratory Safety 94

Long Hours 94

Computers 94

Manual Handling and Lifting 94

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Introduction

Welcome from the Dean of the School of Health Sciences

Welcome to City University London and to the School of Health Sciences. Our School focuses on teaching, research and professional practice in the areas of:

Nursing Midwifery Language and Communication Science Radiography Optometry Public Health Health Service Research and Delivery Health Management and Policy Hospital and Community Health Professional and Inter-professional Practice.

The School of Health Sciences supports City University London’s Vision for 2016 of being ‘a leading global University committed to academic excellence’ and has the following aims:

To deliver top quality, multi-professional and discipline-specific education that is up-to-date and appropriate to the healthcare demands of the 21st Century and meets local and national healthcare needs

To develop students who are able to critically evaluate evidence to inform best practice To promote leadership in the healthcare sector through our undergraduate and

postgraduate courses To conduct high quality applied research to positively influence the sector and improve

the way healthcare is delivered To influence national and local health policy and practice To develop educational programmes that attract excellent students.

We look forward to working with you and supporting your academic and professional development and I am sure that you will have many interesting and exciting learning opportunities at City University London.

Professor Stanton NewmanDean School of Health Sciences

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Student CharterOur Student Charter lays out our mutual responsibilities and aspirations. You can find it at the following web address: http://www.city.ac.uk/student-administration/we-are-city

Purpose of the handbookThis handbook provides students with information about your programme, and key University information about:

Organisational and administrative procedures; The learning, teaching and assessment process; Support available to students; Extenuating circumstances (or what to do if you experience problems with your studies); Other University policy and regulation that affects your studies.

This handbook is accompanied by further information found on the University’s website: www.city.ac.uk/current-students

City University London provides students with a new handbook each academic year that contains the most up to date information. We hope that you will find this information useful.

If you would like to comment on the handbook contents, or have comments about how to improve the information provided, please forward these by email to Waheeda Dhansey, Quality and Planning Team Leader: [email protected].

You will be notified of any updates to the information published in the handbook during the academic year by your Programme Director. Please liaise with your Person Tutor or Programme Director if you need clarification on any information presented in the handbook.

DisclaimerThe information in this handbook is correct at the time of going to press in July 2014. The University reserves the right to make amendments to:

a) the contents of the Programme Handbook and in particular to the timetable, location and methods of delivery or the content, syllabus and assessment of any of its programmes as set out in the programme and module specifications in this Handbook and/or on the University's website; and

b) its statutes, ordinances, regulations, policies, procedures and fee structures,

provided that such amendments are (i) as a result of student demand (or lack thereof), (ii) as a result of unforeseen events or circumstances beyond the University's control or (iii) are deemed reasonably necessary by the University.

In the event that amendments are made, the University shall take reasonable steps to notify you as soon as is reasonably possible.

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mailto:[email protected]

http://www.city.ac.uk/student-administration/we-are-city

Who’s who?

In an emergencyIf you face an emergency and need to contact someone at the University, you should contact your School in the first instance, during working hours. The contact details are:

020 7040 3333

In extreme cases, such as the death of a student, the University does have a Duty Manager who can be reached out of hours on +44(0) 20 7040 3333.

Introduction from the Programme DirectorI would like to extend a very warm welcome to you as you start your BSc (Hons) Nursing Studies. I hope that you will find your studies at City both challenging and rewarding. The modules on offer within the BSc Nursing Studies allow you to take a flexible approach to your career development and enable you to undertake options that will make a genuine impact on your practice. You can also choose to take a route which is specific to your chosen speciality and leads to a specialist named award. You can be confident that our teaching teams will offer you an educational experience that is contemporary and relevant to your practice. You will be expected to make a commitment to undertake a journey of discovery and development and we, in turn, will make a commitment to supporting you on your journey.

The programme also consists of three other components designed to help you access the level six modules within the main top-up degree, namely

NM2067 The Programme for Overseas Nurses (NMC Award) NM2066 Return to Practice Programme CH2083 APEL module (Accreditation of Prior Experiential Learning)

These modules facilitate study at level five, and provide a good grounding in the academic and learning skills required to help you flourish in your top-up degree. The Programme for Overseas Nurses leads to registration with the Nursing and Midwifery Council, whilst the Return to Practice Programme aims to refresh your clinical skills for practice whilst gaining level five credits. The CH2083 APEL module, similarly prepares for onward study at level six through giving you credit for your prior learning and clinical experience. If you are undertaking one of these programmes, you may wish to explore your future options on the programme.

Whilst this handbook is contains programme particulars for students studying the BSc (Hons) Nursing Studies, it contains relevant information relevant students studying at all levels, in terms of expectations of you as a student, assessments, health and safety and where to access support and social facilities here at City University London.

I do hope you will enjoy your time with us and I look forward to meeting many of you in the terms.

Dr Julie MacLaren

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Programme Management

Programme Managers and DirectorsEach programme is overseen by a Programme Manager or Director. They are responsible to the Divisional Lead and the School Board of Studies for the day‐to‐day management and for quality management, enhancement and academic standards of their programme.

If you wish to discuss any aspect of the Programme, you can bring this to the attention of the Programme Manager/Director or to your Student‐Staff Liaison Committee or your student representatives on School Committees. (Information about your student representatives is available from your Programme Officer). Your Programme Manager/Director is:

Name Contact Details LocationDr Julie MacLaren

Programme Director

E-mail address: [email protected]

Telephone No: 020 7040 5739

MG221 Myddelton Street, LondonEC1R 1UW

Maria Bliss

Associate Programme Director

E-mail address:[email protected] Telephone No: 020 7040 5742

MG221 Myddelton Street, LondonEC1R 1UW

Professional staffEach programme is supported by professional staff, such as a Senior Programme Officer and Programme Officer; they manage the academic administration of your programme including assessments and placements. Please find contact details in the table below:

Name Role Contact DetailsDallas Webley Programme Officer E-mail address:

[email protected]

Telephone No: 020 7040 5838Steven Barker Senior Programme

Officer E-mail address: [email protected] Telephone No: 020 7040 0139

Module LeaderEach module is overseen by a Module Leader who is responsible to the Programme Manager/Director. The Module Leader is responsible for the setting and delivery of the module syllabus, setting and marking assessments, producing the Assessment Specifications, updating the module content on Moodle (Moodle is the University’s Virtual Learning Environment – see 6.1) and for the overall learning experience of students enrolled on the module.

Contact details for Module Leaders, and other key members of staff for your programme are listed below.

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Academic StaffTracey Bowden

Specialist Route Leader: Cardiac Care

MG22 E-mail address: [email protected]


Rachel Grant Specialist Route Leader: Acute and High Dependency Care



Rosemary Lanlehin

Specialist Route Leader: Neonatal Care



Angela Griggs Specialist Route Leader: Ear Nose and Throat Care



Angela Griggs Specialist Route Leader: Head and Neck Care



Julie MacLaren

Specialist Route Leader: Leadership and Managing Change



Anne McLeod Specialist Route Leader: Intensive Care



Val McMunn Specialist Route Leader: Contraception and Sexual Health Care



Programme for Overseas Nursing / Return to Practice / APEL

Key Staff

Ben Teh Link Programme Director:

Programme for Overseas Nurses

Transformational Learning Consultants

Morland House 12-16 Eastern

E-mail address:

[email protected]


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Return to Practice Road, Romford,Essex, RM1 3PJ

Lisa Reynolds Link Programme Director:

NM2067 Programme for Overseas Nurses

NM2066

Return to Practice

MG22

Myddelton Street

E-mail address: [email protected]

Sarah Storer Lecturer:

NM2067Programme for Overseas Nurses

NM2066Return to Practice

Transformational Learning Consultants

Morland House 12-16 Eastern Road, Romford,Essex, RM1 3PJ

E-mail address:

[email protected]

Telephone: 01708 743 251

Maria Bliss Module Leader:

CH2083 APEL Module

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The DeaneryThe Dean of the School, Professor Stanton Newman, has overall responsibility for the management of the School of Health Sciences. He is assisted by a team of Associate Deans. Their details can be found below:

Dean of School of Health Sciences

DeanProfessor Stanton Newman 020 7040 5829

[email protected]

Associate DeansAssociate Dean - Education Quality and Student Experience

Maria Dingle 020 7040 5795 [email protected]

Associate Dean - Education Innovation and Technology, and Top-Up Programmes

Julie Attenborough 020 7040 5313 [email protected]

Associate Dean, Director of Undergraduate Studies

Dr Martin Steggall 020 7040 5420 [email protected]

Associate Dean, Taught Postgraduate Studies, and Internationalisation

Professor Victoria Joffe 020 7040 4629 [email protected]

Associate Dean - Research

Professor Jill Francis 020 7040 4084 [email protected]

School Structure The School of Health Sciences is organised into five divisions:

Division of Health Services Research and Management (encompassing Public Health) Division of Language and Communication Sciences Division of Nursing (encompassing Adult, Mental Health & Child Nursing and Biology) Division of Optometry and Visual Sciences Conjoint Division of Midwifery and Radiography

Each Division is managed by a Divisional Lead; you can find their details below:

Divisional Leads

Division of Health Services Research & Management (encompassing Public Health)

Dr Eamonn McKeown 020 7040 [email protected]

Division of Language and Communication Sciences Paul Turner

020 7040 3101 [email protected]

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Division of Nursing (encompassing Adult, Mental Health & Child Nursing and Biology)

Dr Lisa Reynolds 020 7040 5892 [email protected]

Division of Optometry and Visual Science

Professor Chris Hull 020 7040 4317 [email protected]

Conjoint Division of Midwifery and Radiography

Dave Flinton 020 7040 5688 [email protected]

Student HelpdeskThe School‘s main Student Helpdesk is based at Myddelton Street – 1 Myddelton Street, London, EC1R 1UW; open 09.00 – 5.00pm every weekday.

You can contact the helpdesk: Telephone - 020 7040 5790; Email: [email protected] help desk team are:

Jack O’Connor – Senior Helpdesk OfficerChris Gowers – Helpdesk OfficerAmanda Gaddes – Helpdesk Officer

The Student Helpdesk should be your first point of contact for a wide variety of issues relating to your programme of study including change of personal details, timetabling issues, collection of coursework, assessment enquiries, Moodle queries, travel expense claims, replacement and maternity uniform information, ID checks for Disclosure and Barring Service (DBS), assessment related forms and status letters (see below). If you have any questions or problems you should go to the Student Helpdesk in the first instance.

All the services, forms and information you can find at the helpdesk are also available through the Online Helpdesk which can be found on Moodle in MySHS http://moodle.city.ac.uk/course/view.php?id=3331

Sources of Information It is your responsibility to keep yourself informed about changes in teaching arrangements, study requirements, examinations and so on. This handbook contains much of the information you need, so please refer to it continuously. We do however expect all our students to keep up to date with regulations, policies and procedures and frequent updates will be posted on the University website and Moodle

Moodle Moodle is the University’s Online Learning Environment, designed to enhance your learning experience by providing easy access to course materials, activities, online assignment submission and communication tools. What you see in Moodle will depend on what subjects you are studying and your lecturer, with some activities in Moodle used to supplement, review, or even take the place of activities run within the classroom.

You can access Moodle, using your City University login, by going to the following link: http://moodle.city.ac.uk/

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http://moodle.city.ac.uk/

http://moodle.city.ac.uk/course/view.php?id=3331





To find out in detail how to navigate and access resources, use activities, and submit assignments in Moodle, please see the Student Educational Technology Guidance site: www.city.ac.uk/edtechhelp/student

The site is available on most devices with internet access, 24 hours a day, with the exception of a small maintenance period from 7-9am every Tuesday. Note that it does work best with more modern browsers, and is covered by the same terms and conditions of use described on the City University website.

If you experience any technical problems using Moodle, please log your query with the City IT ServiceDesk - www.city.ac.uk/itservicedesk - so that it can be directed to the right department. You can also call the ServiceDesk on 020 7040 8181.

MySHSWe have created a ‘one-stop shop’ Moodle space called MySHS http://moodle.city.ac.uk/course/view.php?id=3331 that we hope you find useful. In this space you can find:

A-Z of Help Topics Forms and ‘Help Desk’ process information e.g. for extensions and extenuating

circumstances General information about the School of Health Sciences Information about the student representation system A link to your Student Union Various links to support

Within the programme handbook and throughout your time on the programme you will be referred to access MySHS frequently. We recommend that you save this link http://moodle.city.ac.uk/course/view.php?id=3331 to your favourites and familiarise yourself with MySHS or you can follow the process outlined below:

MySHS Please log on to Moodle http://moodle.city.ac.uk >Go to MyMoodle to find your courses >Go to School of Health Sciences>Look for MySHS

>Add it to your favourites by clicking on the yellow star icon

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http://moodle.city.ac.uk/



http://www.city.ac.uk/itservicedesk

http://www.city.ac.uk/edtechhelp/student

Email Email and internet are essential means of communicating with staff and students and you will automatically be given an email address as soon as you have registered. Do check your email regularly and empty your mail box. The University’s preferred means of communications with all students is the University assigned e-mail account. Students are responsible for all information sent to them via their university assigned email account. If a student chooses to forward their university email account, he or she is responsible for all information, including attachments, sent to any other email account.

Assessment Board results will be sent to your University e-mail account.

You should read the University’s Acceptable Use of Email Policy (AUP) for guidelines on using the University email system. It is available at the following web link:

https://intranet.city.ac.uk/students/info_compliance/info_compliance/info_security/email_aup.html

Contact with StaffAcademic and administrative staff are committed to responding to your e-mails within a two day period, with at least an acknowledgement. Please see Student Support section for further details.

Student PortalDuring academic year 2014/15, City University London will be introducing a student portal on its website:

The student portal will become the home for University information about all aspects of your student life, including:

Student services; IT systems that you will access regularly, e.g. University email, Moodle (academic

module information), library and reading lists, etc.; Teaching, learning and assessment; Extenuating circumstances (or what to do if you experience problems during your

studies); Social and community activities; University administration; University policy & regulation affecting your studies.

The project is expected to launch during academic year 2014/15 (exact date is being finalised). You will start to see changes on the University website around the time that the portal is implemented. More information will available as the project progresses.

In the meantime, information is available on the University’s student intranet:http://www.city.ac.uk/current-students

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http://www.city.ac.uk/current-students



Key information about the academic year

Academic Year

The Academic Year governs the University’s academic operations and service provision. Within this, we have set term dates and examination periods.

The undergraduate term dates for BSc (Hons) Nursing Studies in 2014-15 are:

Induction for new students 22-26 September 2014

Autumn Term 29 September-12 December 2014

Winter break 15 December 2014-09 January 2015

Spring Term 05 January-17 April 2015

(Assessment Period – where applicable) (12-23 January 2015)

Spring break 13 April-8 May 2015

Summer Term 11 May-26 June 2015

(Assessment Period – where applicable) (11 May-05 June 2015)

Graduation Week beginning 13 July 2015

Resit Period 17-28 August 2015

Student timetable for 2014-15

The University is committed to acting in accordance with its Equal Opportunities and Equality and Diversity Policies. It is intended that all students should receive equal treatment irrespective of political belief, gender, sexual orientation, age, disability, marital status, race, nationality, ethnic origin, religion or social background.

The timetable can be viewed online. The direct link for the 2014-15 timetable is:http://sws.city.ac.uk/tt1415/

On the left hand menu select Student Sets or Modules. You should then make the following selection to view your timetable in steps 1-4:

1. School/Department: E.g. Nursing and Midwifery2. Student sets: Choose your course group or Choose Modules3. Select the whole week or a particular day4. Choose which week you wish to view (you can also view the term, but if you choose this

option please note the week commencing dates as you may not have the same session every week)

5. Choose the style (this is personal preference)

If you get an error message check you have made a selection in each box.

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http://sws.city.ac.uk/tt1415/

Please note: you must check the timetable regularly for any changes. We recommend you do this a minimum of once a week and we really cannot emphasise the importance of checking regularly.

Requests for a teaching timetable change in order to accommodate religious observance will be considered sympathetically and, where possible, will be accommodated. However, this may not prove possible. If you wish to request a change for this reason you should contact Dr Julie MacLaren (Telephone 0207 040 5739, [email protected]) in the first instance.

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School of Health Sciences

Programme Specific Information

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Programme Specific InformationProgramme specification: BSc (Hons) Nursing Studies

KEY FACTS

Programme name Nursing Studies (General Nursing; Cardiac Care; Acute and High Dependency Care; Neonatal Care; Emergency Care; Intensive Care; Ear, Nose and Throat Practice; Head and Neck Care; Contraception and Sexual Health; Leadership and Managing Change)

Award BSc (Hons)School School of Health SciencesDepartment or equivalent Division of Nursing; Division of Health Research and

Management Programme code USNSNS/ USNSCC/ USNSHD/ USNSNE/ USNSEM/

USNSIN Type of study Full Time, Part TimeTotal UK credits 120Total ECTS 60

PROGRAMME SUMMARY

The BSc (Hons) Nursing Studies provides you, as a registered nurse, with an opportunity to study and attain a Bachelor’s degree in aspects of nursing practice and theory relevant to your practice. The programme allows you to be credited with previous study at diploma level and to ‘Top-up’ to a degree. To do this you must attain 120 HE level 6 degree credits (HE 6) which can be done through one of the following routes:

General Nursing Cardiac Care Acute and High Dependency Care Neonatal Care Emergency Care Intensive Care Ear, Nose and Throat Practice Head and Neck Care Contraception and Sexual Health Leadership and Managing Change (e-learning specialist modules)

The aims of this programme are to provide you with an opportunity to study at Bachelor’s degree level and develop your specialised clinical practice.

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The aims of the programme are:

The development of generic or specialist skills and knowledge linked to patient and client care policy, national service frameworks and clinical guidelines.

The expansion of your role and the development of skills within your specific area of professional practice.

The development of advanced problem-solving skills within the multi-professional team.

Analysis of contemporary policy and evidence based care within your specific area of practice.

For all of you completing this level (Honours degree) you will develop a coherent systematic, detailed knowledge of your discipline. You will be able to develop techniques for practice drawing on research and scholarship demonstrating your role as a reflective practitioner.

The duration of the programme depends upon your qualifications. Typically, students study part time whilst working as a nurse. The normal period of registration for this programme is one year’s taught programme for full time students (plus up to one year for dissertation) or two years’ taught programme for part time students (plus up to one year for dissertation).

The maximum period of registration for full time students is three years and five years for full time students.

WHAT WILL I BE EXPECTED TO ACHIEVE?

On successful completion of this programme, you will be expected to be able to:

Knowledge and understanding:

Demonstrate a critical awareness of key aspects of knowledge within your specific clinical area.

Demonstrate a critical, conceptual understanding of contemporary nursing practice.

Demonstrate an understanding of research and develop your knowledge and utilisation of research perspectives and methodologies to inform evidence based care.

Skills:

Contribute to the development of research and health care agendas. Analyse evidence in relation to appropriate decision making within health care

teams and settings.

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Develop and enhance your problem solving and clinical skills in relation to your specific area of practice.

Develop the skill of critically analysing and interpreting evidence for a range of professional purposes

Consider different styles of management and leadership in practice where relevant

Values and attitudes:

Appreciate the uncertainties and limits of knowledge and identify and critically explore the competing and sometimes incompatible perspectives that underpin the evidence base for practice.

Critically evaluate and take responsibility for your own professional development. Demonstrate respect for the ideas and contributions of others when working

collaboratively and across professional boundaries.

This programme has been developed in accordance with the QAA Subject Benchmark for Nursing. Further information can be found via the following link: http://www.qaa.ac.uk/Publications/InformationAndGuidance/Documents/nursing.pdf

Registration Period

The normal period of registration for this programme is one year’s taught programme for full time students (plus up to one year for dissertation) or two years’ taught programme for part time students (plus up to one year for dissertation).

The maximum period of registration for full time students is three years and five years for full time students.

HOW DO I ENTER THE PROGRAMME?

You must be registered in the United Kingdom as a nurse.

You should have 120 HE 4 credits and 120 HE 5 credits; you should have attained these as part of a Dip-HE in Nursing programme which included registration with the NMC. If you do not have sufficient HE5 credits see the APL/AP(E)L Requirements below.

If you would like to apply for one of the specialist routes you should have approximately 10 months experience working as a nurse in your chosen specialist care environment and you must have continuing access to patients / service users in your chosen specialist area. If you wish to undertake a specialist route you must also have clinical support.

Students wishing to rescind their Diploma in Higher Education Nursing Studies must register for the BSc (Hons) Nursing Studies within five years of graduating.

If English is not your first language you will be required to supply evidence that your command of the language is suitable for undergraduate studies. This will be through one of the following:

British Council IELTS Test Overall score of 7.0

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http://www.qaa.ac.uk/Publications/InformationAndGuidance/Documents/nursing.pdf

Test of English as a Foreign Language (TOEFL) minimum score accepted by City: Undergraduate = 107 (internet based test).

APL/AP(E)L Requirements for HE Level 5 Credits

Students who have completed their pre-registration Diploma in Nursing at City University London will have attained 120 HE 4 credits and 120 HE5 credits which allows them entry to the BSc Nursing Studies. Students from other universities can also APL across equivalent credits.

Students who have not achieved 120 level HE5 credits must enrol on the module CH2083 ‘Accreditation of Prior Experiential Learning’ as an alternative portfolio entry route.

A fee is applied for any external student bringing in credits from another Higher Education Institution.

APL Requirements for HE Level 6 Credits

Students who have obtained relevant level HE6 credits through CPPD study in the five years before registering on the programme can use APL to transfer these credits towards the award of BSc (Hons) Nursing Studies. Students who have undertaken the pre-registration Diploma in Nursing at City University London will have obtained 45 or 60 credits at HE level 6 during their third year. They are able to APL these credits into the BSc Nursing Studies.

Students who have gained credits at HE Level 6 at another University may APL up to 30 credits into the programme.

A fee is applied for any external student bringing in credits from another Higher Education Institution.

The University reserves the right to decide on the relevance to the final award of the credits being transferred in via APL.

HOW WILL I LEARN?

A range of teaching and learning strategies described below are used throughout the programme, to deepen your knowledge and apply this with an innovative approach to problem solving. Exploration of research enables the development of critical evaluation of the available evidence and application of this knowledge to your clinical practice.

Where relevant, specialist professional frameworks and occupational standards will be incorporated as part of the individual developmental strategy. The Department of Health Knowledge and Skills Framework (KSF) will provide guidance in the learning and achievement process.

Lectures allow information to be presented in a logical manner providing an overview of new material and stimulating you to read further around the subject and participate in

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discussions to develop knowledge further in small group sessions.

Small group activities include seminars, debate, role-play, enquiry based learning and reflection sessions and they encourage the application of theory to practice, extending the depth and breadth of knowledge. Team working, time management, problem solving, communication, presentation and reasoning skills are learnt as a result of these activities.

Simulation enables you to practice skills in a safe environment, apply theory and develop your dexterity. You can observe activities to learn from skilled and experienced practitioners then participate in care to develop skills whilst gaining feedback from experienced practitioners.

During self-directed time a range of activities is available to support your learning, including workbooks, videos and e-learning (including Moodle). This enables you to study at your own pace and in different areas.

E-Learning: This is used as a learning strategy for many of the modules. You will use Moodle (our Virtual Learning Environment) for interactive activities that augment classroom teaching. Specialist Route modules for the Leadership and Managing ChangeRoute are fully online modules.

Moodle: Interactive Moodle activities will augment the classroom teaching through discussion forums quizzes etc. and will also be used for feedback and assessment.

Supervision sessions complement all these activities by providing you with an academic who monitors your individual progress and offers guidance and support.

You will also receive pastoral support from a Personal Tutor - you be notified of who this is when you commence the programme.

WHAT TYPES OF ASSESSMENT AND FEEDBACK CAN I EXPECT?

Assessment and Assessment Criteria

A range of assessments are utilised within the different modules, for details please see the individual module assessment guidelines.

Assessments monitor your progress, assess and evaluate the development of knowledge, skills and attitudes and enable you to achieve learning outcomes at different stages of the programme.

There is a range of formative assessment activities to support development and identify areas where there is a need to undertake additional study.

Summative assessment methods include the following approaches:

Coursework, including a range of essay formats, which enable specific issues to be

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explored and link theory to practice. Examinations enable you to demonstrate your ability to recall knowledge and apply

this to clinical practice. OSCEs and viva voces require you to draw upon knowledge and demonstrate skills and attitudes related to specific practice focussed activities in a simulated environment.

Practice and skills portfolios enable and require you to undertake activities in practice and demonstrate academic achievement related to them.

Assessment Criteria are descriptions, based on the intended learning outcomes, of the skills, knowledge or attitudes that you need to demonstrate in order to complete an assessment successfully, providing a mechanism by which the quality of an assessment can be measured.

Grade-Related Criteria are descriptions of the level of skills, knowledge or attributes that you need to demonstrate in order to achieve a certain grade or mark in an assessment, providing a mechanism by which the quality of an assessment can be measured and placed within the overall set of marks.

Assessment Criteria and Grade-Related Criteria will be made available to you to support you in completing assessments. These are provided in programme handbooks, module handbooks, and can be easily found on the virtual learning environment (Moodle) or attached to a specific assessment task.

Feedback on assessment

Feedback will be provided in line with our Assessment and Feedback Policy. In particular, you will normally be provided with feedback within three or four weeks of the submission deadline or assessment date. This would normally include a provisional grade or mark. The timescale for feedback on final year dissertations is up to eight weeks. The full policy can be found at:

https://www.city.ac.uk/__data/assets/pdf_file/0008/68921/assessment_and_feedback_policy.pdf

Assessment Regulations

In order to pass this programme, you should complete 120 HE6 credits, including the four core modules. The Pass mark for each module is 40%.

If you fail an assessment component or a module you will normally be offered one resit attempt. However, if you do not participate in the first assessment and have no extenuating circumstances, you may not be offered a resit.

If you are successful in the resit, you shall be awarded the credit for that module. The mark used for the purpose of calculation towards your Award shall be calculated from the original marks for the component(s) that you passed at first attempt and the minimum pass mark for the component(s) for which you took a resit.

If you do not satisfy your resit by the date specified the Assessment Board shall require that you withdraw from the Programme.

You may be able to take other modules for your own personal and professional development but you will not be able to accumulate credits in order to be granted an award.

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If you fail to meet the requirements for the award, but satisfy the requirements for an Ordinary Degree, then this lower qualification may be awarded as per the table below. If you fail to meet the requirements for the awards of BSc Hons and are not eligible for the award of a lower level qualification, the Assessment Board shall require that you withdraw from the Programme.

If you would like to know more about the assessment regulations at City, please see the full version of the Assessment Regulations at:http://www.city.ac.uk/data/assets/worddoc/0003/69249/s19.doc

WHAT WILL I STUDY?

The programme consists of taught modules resulting in the accumulation of 90 credits and EITHER a Literature Review Project OR a Reflective and Critical Practice Project worth 30 credits. The taught modules consist of core, core specialist and elective modules. These modules may be studied in any order which suits you - unless there are pre-requisites. All taught modules are pre-requisites of the project i.e. they must be completed successfully before you will be allowed to continue with the Literature Review Project or the Reflective and Clinical Practice Project.

The weightings of the taught and project modules is described in the table below.

BSc (Hons) Nursing Studies (with specialism)

HE Level Credits Weighting (%)Taught Modules 6 90 66 Project 6 30 33

Core Modules

You must complete and pass all taught modules and achieve 90 credits prior to commencing one of the following modules. You will receive notification from the Assessment Board that you may proceed with one of the two project modules below.

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Module Title SITS Code

Module Credits

Core/ Elective

Can be compensated?

HE Level

Contemporary Nursing Knowledge

NM3001 15 C N 6

Using Research Knowledge NM3270 15 C N 6Biological foundations in clinical practice and related pharmacology

NM3301 15 C N 6

http://www.city.ac.uk/data/assets/worddoc/0003/69249/s19.doc

Students on all routes must study the above four core modules to obtain 75 level 6 credits.

Nursing Studies (General Nursing)Students registering for the generic award must complete the core modules detailed above plus three elective modules from the menu given below to obtain the 120 HE6 level credits required for the award.

Students wishing to obtain a specialist route award To obtain the specialist route award students must complete the core modules detailed above plus the route specific modules listed below plus one additional 15 credit elective module from the elective module menu to obtain the 120 HE6 level credits required for the award.

Nursing Studies (Cardiac Care)


Module Credits

Core/ Elective


HE Level

Cardiac Care Core Skills NM3257 15 C N 6Cardiac Care Specialist Role Development

NM3258 15 C N 6

Nursing Studies (Acute and High Dependency Care)


Module Credits

Core/ Elective


HE Level

Acute and High Dependency Core Skills

NM3224 15 C N 6

Acute and High Dependency Specialist Role Development

NM3225 15 C N 6

Nursing Studies (Neonatal Care)


Module Credits

Core/ Elective


HE Level

Neonatal Care Core Skills NM3245 15 C N 6Neonatal Care Specialist Role Development

NM3246 15 C N 6

25


Module Credits

Core/ Elective


HE Level

Either: Literature Review NM3271 30 C N 6Or: Reflective and Critical Practice Project

CH3008 30 C N 6

Nursing Studies (Emergency Care)


Module Credits

Core/ Elective


HE Level

Emergency Care Core Skills NM3228 15 C N 6Emergency Care Specialist Role Development

NM3229 15 C N 6

Nursing Studies (Intensive Care)


Module Credits

Core/ Elective


HE Level

Intensive Care Core Skills NM3226 15 C N 6Intensive Care Specialist Role Development

NM3227 15 C N 6

Nursing Studies (Ear, Nose and Throat Practice)


Module Credits

Core/ Elective


HE Level

Ear, Nose and Throat, Head and Neck Core Skills

NM3026 15 C N 6

Ear, Nose and Throat Specialist Role Development

NM3116 15 C N 6

Nursing Studies (Head and Neck Care)

NM3105 Head and Neck Care


Module Credits

Core/ Elective


HE Level

Ear, Nose and Throat, Head and Neck Core Skills

NM3026 15 C N 6

Head and Neck Specialist Role Development

NM3105 15 C N 6

Nursing Studies (Contraception and Sexual Health)


Module Credits

Core/ Elective


HE Level

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Contraception and Sexual Health - Theory

NM3286 15 C N 6

Contraception and Sexual Health - Praxis

NM3287 15 C N 6

Nursing Studies (Leadership and Managing Change)


Module Credits

Core/ Elective


HE Level

Leadership (e-learning) CH3044 15 C N 6

Managing Change (e-learning) CH3045 15 C N 6

Elective ModulesTo achieve the remainder of the 120 credits required, you may select elective modules from the list below.

Students on the General Nursing route will be required to study 3 elective modules, students on all other routes will be required to study 1 elective module.

Elective Module Title SITS Code

Module Credits

Core/ Elective

Can be compensated?

HE Level

12 Lead ECG: Use in Assessment of the Patient

NM3010 15 E N 6

Development of a Specialist Practitioner in Intensive Care Nursing

NM3012 15 E N 6

Liaison Mental Health Care NM3036 15 E N 6Asthma & Chronic Obstructive Pulmonary Disease

NM3041 15 E N 6

Diabetes Care NM3059 15 E N 6Developments in Infection Control

NM3099 15 E N 6

Promoting Physical, Mental and Social Wellbeing

NM3193 15 E N 6

Clinical Assessment in Primary Care

NM3204 15 E N 6

Advanced Trauma Care NM3207 15 E N 6Promoting Child and Adolescent Psychological Development

NM3237 15 E N 6

Supporting and Assessing Learning in Practice

NM3272 15 E N 6

Clinical Decision Making in NM3281 15 E N 6

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Elective Module Title SITS Code

Module Credits

Core/ Elective

Can be compensated?

HE Level

Neonatal PracticeNeonatal and New-born Examination Theory

NM3284 15 E N 6

Neonatal and New-born Examination PracticeRequires NM3284 as a pre-requisite

NM3285 15 E N 6

Neonatal Surgical Care NM3317 15 E N 6

Cervical Cytology NM3320 15 E N 6

Child protection: working together to manage risk and resilience

NM3440 15 E N 6

Work based project CH3001 15 E N 6

Personal and People Development

CH3002 15 E N 6

Integrated Working CH3003 15 E N 6

Management Leadership and Change

CH3004 15 E N 6

Public Policy and Law CH3005 15 E N 6

Supporting and Assessing Learning in Practice (e-learning)

CH3020 15 E N 6

Making sense of clinical governance (e-learning)

CH3040 15 E N 6

Health Care Improvement Project (Requires CH3040 as a pre-requisite) (e-learning)

CH3041 15 E N 6

Evidence Based Health Care (e-learning)

CH3042 30 E N 6

Health Informatics (e-learning)

CH3043 15 E N 6

Research methodologies for Practice (e-learning)

CH3046 30 E N 6

WHAT AWARD CAN I GET?

Your award will be BSc Nursing Studies with your specialism in brackets, as follows:

BSc (Hons) Nursing Studies (General Nursing) BSc (Hons) Nursing Studies (Cardiac Care) BSc (Hons) Nursing Studies (Acute and High Dependency Care)

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BSc (Hons) Nursing Studies (Neonatal Care) BSc (Hons) Nursing Studies (Emergency Care) BSc (Hons) Nursing Studies (Intensive Care) BSc (Hons) Nursing Studies (Ear, Nose and Throat Practice) BSc (Hons) Nursing Studies (Head and Neck Care) BSc (Hons) Nursing Studies (Contraception and Sexual Health) BSc (Hons) Nursing Studies (Leadership and Managing Change)

Exit Award - BSc (Ordinary) Nursing Studies

To qualify for the Ordinary Degree, you must satisfy the requirements for and have acquired at least 60 HE Level 6 credits; at least 30 of these must come from core modules NM3001 and NM3270.

Part HE Level

Credits Weighting (%)

Class % required

1: Taught 6 60 100 With Distinction 70

With Merit 60With Pass 40

WHAT KIND OF CAREER MIGHT I GO ON TO?

A BSc (Hons) Nursing Studies all routes can enhance your career in many ways. Professional, academic and personal goals can be achieved and clinical competence can be enhanced.

If you would like more information on the Careers support available at City, please go to: http://www.city.ac.uk/careers/for-students-and-recent-graduates.

Version: 1.0Version date: August 2014 For use from: 2014 – 2015

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http://www.city.ac.uk/careers/for-students-and-recent-graduates

Module specificationsIndividual Module Specifications are available for all your modules which outline the teaching and learning hours, the assessments and the learning outcomes you will be expected to achieve. The Module Specifications are available on individual module spaces on Moodle.

Module specifications must be provided in full on Moodle (Module specifications should not appear in abbreviated form).

Listed below are the core and elective modules associated with each of the routes within this programme:

Core and Elective Modules across the Specialist Routes Offered

BSc Hons Nursing Studies – General Nursing (120 Credits)Core Compulsory Modules Module Leader Number of Optional

modulesNM3001 Contemporary Nursing Knowledge(15 Credits)

Anne Manning

Three modules to be selected from the list of Elective Modules (3 x 15 credit modules)

NM3270 Using Research Knowledge(15 Credits)

Eamonn McKeown

NM3301 Biological Foundations in Clinical Practice and Related Pharmacology(15 Credits)

Lynda Filer

NM3271 Literature Review (30 Credits)OrCH3008 Reflective and Critical Practice (30 Credits)

Eamonn McKeown

BSc (Hons) Nursing Studies - Cardiac Care (120 Credits)

Core Compulsory Modules

Module Leader

Compulsory Specialist Route Modules

Module Leader Number of Optional modules

NM3001 Contemporary Nursing Knowledge(15 Credits)

Anne Manning

NM3257 Cardiac Care Core Skills (15 Credits)

Tracey Bowden Any one optional module from the list of Elective Modules (15 Credits)


Eamonn McKeown

NM3258Cardiac Care Role Development(15 Credits)

Tracey Bowden


Lynda Filer

NM3271 Literature Review (30 Credits)OrCH3008 Reflective and Critical Practice

Eamonn McKeown

30

(30 Credits)

BSc (Hons) Nursing Studies - Acute and High Dependency Care (120 Credits)


Module Leader




Anne Manning

NM3224Acute and High Dependency Core Skills (15 Credits)

Rachel Grant Any one optional module from the list of Elective Modules (15 Credits)


Eamonn McKeown

NM3225Acute and High Dependency Specialist Role Development(15 Credits)

Rachel Grant


Lynda Filer


Eamonn McKeown

BSc (Hons) Nursing Studies – Neonatal Care (120 Credits)Core Compulsory Modules

Module Leader




Anne Manning

NM3245 Neonatal Core Skills (15 Credits)

Rosemary Lanlehin

Any one optional module from the list of Elective Modules (15 Credits)


Eamonn McKeown

NM3246 Neonatal Care Role Development (15 Credits)

Rosemary Lanlehin


Lynda Filer


Eamonn McKeown

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BSc (Hons) Nursing Studies – Emergency Care (120 Credits)Core Compulsory Modules

Module Leader




Anne Manning

NM3228 EmergencyCare Core Skills (15 Credits)

tbc



Eamonn McKeown

NM3229 Emergency Care Role Development(15 Credits)

tbc


Lynda Filer


Eamonn McKeown

BSc (Hons) Nursing Studies - Intensive Care (120 Credits)


Module Leader


Module Leader

Number of Optional modules


Anne Manning

NM3226 Intensive Care Core Skills (15 Credits)

Anne McLeod



Eamonn McKeown

NM3227Intensive Care Role Development(15 Credits)

Anne McLeod


Lynda Filer


Eamonn McKeown

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BSc (Hons) Nursing Studies - Ear, Nose and Throat Practice (120 Credits)


Module Leader


Module Leader



Anne Manning

NM3026 Foundation in Ear, Nose and Throat Practice (15 Credits)

Angela Griggs



Eamonn McKeown

NM3116 Contemporary Issues in Ear, Nose and Throat Practice(15 Credits)

Angela Griggs


Lynda Filer


Eamonn McKeown

BSc (Hons) Nursing Studies – Head and Neck Care (120 Credits)


Module Leader




Anne Manning

NM3026 Foundation in Ear, Nose and Throat Practice (15 Credits)

Angela Griggs



Eamonn McKeown

NM3105 Head and Neck Care(15 Credits)

Angela Griggs


Lynda Filer


Eamonn McKeown

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Module Leader


Module Leader



Anne Manning

NM3286Contraception and Sexual Health - Theory(15 Credits)

Val McMunn Any one optional module from the list of Elective Modules (15 Credits)


Eamonn McKeown

NM3258Contraception and Sexual Health - Praxis(15 Credits)

Val McMunn


Lynda Filer


Eamonn McKeown

BSc (Hons) Nursing Studies - Contraceptive and Sexual Health (120 Credits)

BSc (Hons) Nursing Studies - Leadership and Managing Change (120 Credits)


Module Leader


Module Leader



Anne Manning

CH3040Leadership(Online)(15 Credits)

Julie MacLaren



Eamonn McKeown

CH3045Managing Change(Online)(15 Credits)

Stephen Abbott


Lynda Filer


Eamonn McKeown

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Elective ModulesModule Title Module Code Module

CreditsModule Leader

Contemporary Nursing Knowledge

NM3001 15 Anne Manning

12 Lead ECG: Use in Assessment of the Patient

NM3010 15 Tracey Bowden

Development of a Specialist Practitioner in Intensive Care Nursing

NM3012 15 Anne McLeod

Liaison Mental Health Care NM3036 15 tbc

Asthma & Chronic Obstructive Pulmonary Disease

NM3041 15 tbc

Diabetes Care NM3059 15 Anne Claydon

Developments in Infection Control

NM3099 15 Alison Coutts

Clinical Assessment in Primary Care

NM3204 15 Jane Bickerton

Promoting Child and Adolescent Psychological Development

NM3237 15 Sarah Campbell

Using Research Knowledge NM3270 15 Eamonn McKeown

Supporting and Assessing Learning in Practice(Needs access to pre-registration student to mentor)

NM3272 15 Michelle Carter

Clinical Decision Making in Neonatal Practice

NM3281 15 Rosemary Lanlehin

Neonatal and Newborn Examination Theory


Neonatal and Newborn Examination PracticeRequires NM3284 as a pre-requisite


Biological foundations in clinical practice and related pharmacology

NM3301 15 Lynda Filer

Neonatal Surgical Care NM3317 15 Betty Mathews/Rosemary Lanlehin

Cervical Cytology NM3320 15 Alison Coutts

Child protection: working together to manage risk and resilience

NM3440 15 Sarah Campbell

Work based project CH3001 15 Peter Firkin

Personal and people development

CH3002 15 Ursula Smith

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Module Title Module Code Module Credits

Module Leader

Integrated working CH3003 15 Justin Needle

Public policy and law CH3005 15 Justin Needle

Supporting and Assessing Learning in Practice (e-learning)(Needs access to pre-registration student to mentor)

CH3020 15 Amanda Hutcherson

Making sense of clinical governance (e-learning)

CH3040 15 Stephen Abbott

Health Care Improvement Project (e-learning)

CH3041 15 Duncan Smith

Evidence based health care (e-learning)

CH3042 30 Stephen Abbott

Health Informatics (e-learning) CH3043 15 Martin Cartwright

Research methodologies for practice (e-learning)

CH3046 30 Martin Cartwright

Module selectionYour programme allows you to select some optional modules. You will be advised of the process for this by your Programme Director during your programme induction.

CreditsCredit is gained for the successful completion of the specified learning outcomes of a module of study which are listed in the “what will I be expected to achieve?” section in your module specifications. Normally, ten notional study hours are associated with one credit. Those notional study hours incorporate all the time you have dedicated to the achievement of the specified learning outcomes, including contact time, private study time and time spent preparing for and undertaking assessments. Information about the credits for your programme is contained in the programme and module specifications.

You can also refer to the University’s Credit Framework Policy: http://www.city.ac.uk/__data/assets/pdf_file/0010/68941/credit_framework.pdf

Attendance and Participation You must maintain a professional attitude in relation to your attendance, preparation and

conduct in respect of all aspects of your education and training. You should participate actively in your educational experience at the University, which

involves substantial engagement in classes, assessments and any other learning activities. You are encouraged to participate fully in all learning activities on your programme, as many

of these will assist you in developing patterns of work for when you enter the world of employment and professional practice.

You should place the highest priority on your academic and professional work and to take responsibility for evaluating your progress: attending assessments as required; consulting

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your tutors if you are having difficulties, and taking proper account of tutorial or pastoral advice.

Conduct and BehaviourYou should conduct yourself in a professional way at all times. Our Student Charter lays out our mutual responsibilities and aspirations.

The University is committed to acting in accordance with its Equal Opportunities and Equality and Diversity Policies. It is intended that all students should receive equal treatment irrespective of political belief, gender, sexual orientation, age disability, marital status, race, nationality, ethnic origin, religion or social background. Students are also expected to uphold these principles.

You should conduct yourself in a professional way at all times and to follow reasonable instructions from University staff. This includes, for example: turning off telephones in lectures or tutorials; notifying your tutor(s) as soon as possible of reasons for any absences or mitigating circumstances and taking responsibility for catching up on any work or tasks unavoidably missed.

You should treat fellow students, staff and visitors to the institution with respect and as equal and valued members of the University community, recognising the diversity and range of views and backgrounds it contains.

You should communicate courteously and professionally at all times. This includes, for example: in email, online debates and discussion forums, with other students, staff, employees of the university and external people (such as, employers).

You should ensure that you understand the definition of and scrupulously avoid plagiarism. Honesty and integrity are vital to good academic and professional practice.

You are jointly responsible for the reputation of City University London and as such should act as an ambassador for your University at all times, both on campus and in any public forum.

Professional conduct also involves behaving well in shared spaces, for example the Library and computer rooms. These spaces will have Codes of Conduct that should be followed.

Transcripts, Certificates and Diploma SupplementsAt the end of your programme of study, you will receive a Certificate, Transcript and a Diploma Supplement. You will also receive an interim transcript at regular points throughout your programme; for example, at the end of each year of a full time undergraduate programme.

The Transcript is a statement of your academic performance on your programme of study at City University London. It confirms that you are or were a registered student at the University and includes the following information:

o Student detailso Programme of study

o Qualification and final result achieved for your programme of study (for a Final Transcript)

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o Record of learning and achievement including a list of modules that you have taken, together with the marks and credits achieved

o Information signifying it is an official transcript, for example the University stamp.

To verify the contents of the transcript, or obtain duplicate copies, contact your Programme Officer. Please ensure you retain your award letters, transcripts, certificates, programme and module specifications as you are likely need it for future use in your career.

Your Degree Certificate will usually be presented to you at your Graduation Ceremony or, if you are unable to attend, it will be posted to you. It is an official document which formally certifies your final award. You can find more information here: http://www.city.ac.uk/about/student-administration/graduation/degree-certificates

The Diploma Supplement is a European Commission initiative which aims to promote transparency in higher education and fair and informed judgments about qualifications across Europe. It is effectively a European version of your transcript and also contains some additional information. You can find more information about this here: http://ec.europa.eu/education/lifelong-learning-policy/ds_en.htm

School PrizesSchool and University AwardsWe have a number of prizes to celebrate the excellent work going on throughout the University both by you and our staff. Here are some examples of the types of awards offered:

Student Voice Awards – University levelThe Student Voice Awards are awarded annually by City University London and CULSU (City University London Students’ Union). This student-led teaching awards scheme encourages you to nominate lecturers and professional staff who have inspired, guided or helped you the most over the academic year.

Rep of the Year Awards – School levelRep of the Year Awards are awarded by the School of Health Sciences in addition to the Student Union's Student Voice Awards. This is your chance to nominate someone who has made a positive contribution to your experience during the past year. The achievement is recognised & celebrated at a special School presentation ceremony where a certificate and gift vouchers are awarded for students on different programmes.

Placement and Mentor of the Year – School level Placement of the Year prizes may be awarded to practice partners to celebrate best practice and the special achievements. These annual prizes recognise and reward the achievements of students and also celebrate the excellence of the organisations that provide the vital practice placements for students.

Look out for more details to follow via e-mail, and MySHS about the prizes as we will need your help to nominate the individuals you feel deserve a special recognition.

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http://ec.europa.eu/education/lifelong-learning-policy/ds_en.htm

http://www.city.ac.uk/about/student-administration/graduation/degree-certificates

Survey PrizesThere are a number of chances to win prizes by completing surveys about your student experience. We offer this to thank you for your time and effort. Your feedback will be used to help us know what we are doing right, what we need to improve and what we need to do more of. Please do get involved if you can.

Tier 4 Student Visa Responsibilities: Important information for non-European Union nationals in the UK on a Tier 4 student visaIf you are coming to, or remaining in, the UK as a Tier 4 student under City University’s sponsorship you must:

VisaUpload a copy of your current passport and valid visa/biometric ID card to the University's e:vision system. For students at the University for more than one-year, you must bring on an annual basis your original passport and valid visa/biometric ID card to the University to have it verified by a relevant member of staff.

Contact DetailsProvide us with your UK contact details (address and mobile telephone number) and keep them up to date by noting any changes on your e:vision account.

RegistrationRegister for your programme on time each academic year.

AttendanceAttend lectures, seminars, tutorials and practical classes as this is an integral part of a student’s programme of study and students are expected to be regular and punctual in their attendance. Your attendance and engagement will be monitored by the University on a monthly basis by Student and Academic Services and your School. If concerns are raised regarding your absence you will be required to attend a meeting with a suitable academic from your Division in which you will be required to explain your absences and show that you are actively engaged with your course. Following this, if the concerns are upheld your case will be considered and if you are judged to not be actively engaging with your programme you will be withdrawn and the University's sponsorship of your visa will cease. This will normally lead to your visa being curtailed by the Home Office and you will be required to return to your home country.

AbsenceEnsure that you notify the University of any absences (medical or personal). Failure to do so could lead to further action and possible withdrawal.

Change of CircumstanceFollow normal University processes if you decide that you would like to defer or suspend your studies. Failure to do so could lead to further action and possible withdrawal.

39

End of SponsorshipReturn home if you defer or suspend your studies, withdraw from your programme or your programme is terminated.

Any other ChangesInform the University of any changes to your circumstances that may affect your visa status in the UK.

As a University, we also have certain responsibilities:

To fully comply with the UK Visas and Immigration (UKVI) Tier 4 of the Points Based System – Sponsor Guidance

To take and keep copies of passports and visa/biometric ID cards for non-EEA nationals

To keep students’ UK contact details up to date (and to keep a record of any changes of address)

To report anyone who does not register with the University to UKVI

To monitor student attendance and to report any unauthorised absences to the UKVI

To monitor changes of student status and to report deferrals, suspensions, withdrawals and programme terminations to the UKVI

To notify the UKVI of any significant changes in your circumstances (such as a change of programme or the successful completion of your programme where this is earlier than expected)

If you have any questions, please contact the International Student Advice Team in the Student Centre on [email protected] or 020 7040 7040.

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Student Guide to Assessment and Feedback

IntroductionThe University places a lot of importance on high quality assessment and feedback. These are integral to the provision of high quality learning and teaching and successful student achievement. Assessment and feedback are managed in accordance with the Assessment Regulations and Assessment and Feedback Policy (see the Quality Manual: http://www.city.ac.uk/__data/assets/pdf_file/0008/68921/assessment_and_feedback_policy.pdf)

We hope that assessment and feedback support your ongoing learning and development and enable you to achieve your programme or module learning outcomes.

Students will normally be provided with feedback within three weeks of the submission deadline or assessment date. This will include a provisional grade or mark. For end of module examinations or an equivalent significant task (e.g. an end of module project) feedback will normally be provided within four weeks; again, this will include a provisional grade or mark.

Feed-forward may also be used. This comprises information which is similar to feedback but is provided in advance of an assessment task to support student learning and development prior to completion of the assessment. Feed-forward is considered to be an important mechanism for supporting student learning.

Your Programme and Module Specifications include information on the types of assessment you will complete and the feedback you will be given in your programme. They also include information on resit opportunities.

Please ensure that you visit the Examinations Office web page http://www.city.ac.uk/about/student-administration/exams which includes helpful information including FAQs, special examination arrangements and anxiety support.

If you have any concerns with regard to your assessment results you should discuss these with the module leader in the first instance. You can also refer to the Assessment Regulations (http://www.city.ac.uk/about/city-information/governance/constitution/senate-regulations) and the Appeals web pages (http://www.city.ac.uk/student-administration/if-things-go-wrong/academic-appeals).

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http://www.city.ac.uk/student-administration/if-things-go-wrong/academic-appeals

http://www.city.ac.uk/about/city-information/governance/constitution/senate-regulations

http://www.city.ac.uk/about/student-administration/exams

http://www.city.ac.uk/__data/assets/pdf_file/0008/68921/assessment_and_feedback_policy.pdf

Assessment Guidelines: Information about programme-specific assessment and feedback

Throughout your programme of study, your learning will be assessed through coursework and/ or examination. The aim of assessment is to evaluate whether or not you have met the module and programme learning outcomes at the required level and at the standard specified by your professional and regulatory body. You will find a very brief description of these in the Module Specifications for each module but you will also be given more detail about your specific coursework requirements and/or your examination components by the Module Leader for each module. These will usually be posted in the Moodle space.

You will be informed of processes for practice based assessments (outside written submissions) by the module leader for that assessment.

Please ensure you read these guidelines carefully and adhere to them when submitting coursework to avoid sanctions being applied to your marks.

How to submit COURSEWORK in hardcopy and electronically You must include the following:

Coursework Cover Sheet (see also MySHS)

You must complete this sheet and attach it as the FRONT PAGE of your submission for hard copy. If you submit your work through Moodle the cover sheet should not be uploaded separately. A sanction of five marks will be applied if you do not submit the cover sheet with your coursework/assignment.

The cover sheet has a section relating to Dyslexia/Disability. Students who have particular needs in relation to Disability or Dyslexia, and have agreed special arrangements with the Disability Services Staff and Dyslexia Support Unit, should either fix their yellow sticker on the Cover Sheet so that their needs can be taken into account (hard copy) or tick the relevant ‘Yellow sticker’ box (electronic submission).

An example of cover sheet is on the next page.

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Coursework cover sheet (example)Student Number (the 8 digit number on your ID card)

Module Code

Module Name Word Count (actual number of words in main body of text)

Assessment Title

Year / Intake

Nature of submission Please tick

First submission

Resubmission

Yellow sticker for a Student who has been diagnosed as having a Specific Learning Difficulty. Please make sympathetic allowances for spelling and written expression when marking this assessment.

Please note:

SANCTIONS

Late submission per day for 4 days (-5 marks)

For electronic submission: if you do not submit your work in an appropriate format (see guidelines) YOU WILL RECEVE A MARK OF 0%.

Exceeding the word limit will incur the following sanctions:0-10% over word limit – no sanction11-20% - minus 5 marks21-40% - minus 10 marks41-60% - minus 20 marksOver 60% - to be resubmitted

Word count inaccurate or not disclosed (- 5 marks)

Failure to submit cover and/or coursework declaration sheet (-5 marks each)

Breach of confidentiality /Dangerous practice (0%)

*If you submit your work electronically you will receive email confirmation of submission………………………………………Assessment Submission Receipt: Please complete the details below prior to submitting your work. (Hard copy only*)

Student Name: Module Code

For office use only: Please use official stamp here

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Coursework Declaration Sheet (see also on MySHS)

You are also required to submit a Coursework Declaration Sheet with every piece of coursework you submit – this sheet should not be uploaded separately. You need to read the section on good academic practice http://www.city.ac.uk/about/education/lead/resources/studywell before reading and signing (if it is hard copy) the declaration sheet. If you submit your work electronically, there is no need to sign the form. Submission of this form under your own name will be accepted in lieu of a signature. A sanction of five marks will be applied if you do not submit the coursework declaration sheet (and/or if the hardcopy is not signed) with your coursework.

If coursework is being handed in as hard copy and is being marked anonymously, the programme officer or Help Desk will remove the Coursework Declaration Sheet that contains your name prior to passing your work on to the marker. After marking and moderation it will be placed back in the work so your work can be identified for collection at the student help desk.

An example of coursework declaration sheet is on the next page.

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http://www.city.ac.uk/about/education/lead/resources/studywell

Coursework Declaration Sheet (example)

This declaration sheet will be retained in the office in case of queries. It confirms that you have read and complied with the guidelines on plagiarism. For hard copy, attach this declaration sheet with your name on it, to your coursework. (Administration staff will remove the declaration sheet before passing coursework to the marker concerned AND after marking and moderation it will be placed back in the work so your work can be identified for collection at the student help desk). For electronic submission, attach this form. There is no need to sign it as submission of this form under your own name will be accepted in lieu of a signature.

Student Name

Student ID Number

Programme/Year Module Code

Assessment Title

Date of submission Deadline

Word count declaration I certify that the word count declared is correct.

Plagiarism declaration

I certify that the coursework that I have submitted is my own unaided work and that I have read and complied with the guidelines on plagiarism as set out in the student programme handbook. I understand that the University may make use of plagiarism detection software (Turnitin) and that my work may therefore be stored on a database which is accessible to other users of the same software.

Students should be aware that, where plagiarism is suspected, a formal investigation will be carried out, and action may be taken under the University’s rules on Academic Misconduct. This might result in sanctions ranging from mark deduction to withdrawal from the University.

Student’s signature (hard copy only*)…....................................................................................

Date ……………………….........................................................................................................

*If you submit your work electronically, there is no need to sign the form. Submission of this form under your own name will be accepted in lieu of a signature.

________________________________________________________________________

For office use (hard copy only*):

Date received and stamp............................................................................

Receiving Officer.........................................................................................

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Your Coursework

Your module leader or lecturer will inform you of what you need to do to prepare and complete your coursework. The information you will receive about specific assessments will follow the headings below:

Assessment Title

The title of the coursework i.e. what you will have to do: Write an essay on xxx/ complete an MCT/give a presentation on xxx/ complete a poster on xxxx etc.

Assessment Specification

This will give you more detail on what you should do precisely and explicitly and include the word count if necessary. You may receive supplementary guidance about any additional presentational aspects or administrative procedures e.g. if a presentation is involved, a poster is required or if a practical assessment needs more clarification.

Pass Mark

You will be informed about the minimum pass mark for your assessment or whether this work has pass/fail criteria.

Assessment Criteria

You will be told what you need to demonstrate to complete the assessment successfully. The format of this section is as follows:

“Please find the assessment criteria below. They are descriptions, based on the module’s learning outcomes, of the skills, knowledge or attributes you need to demonstrate in order to complete an assessment successfully. Your feedback will be based on them.

A proportion of marks may or may not be allocated to specific criteria.

Please also look at the Grade Related Criteria overleaf for descriptions of the level of skills, knowledge or attributes you need to demonstrate to achieve a certain grade or mark in an assessment.”

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Assessment Criteria: in this piece of work you will be expected to:Proportion of marks (optional)

Examples:

demonstrate knowledge of …..

analyse the …..

use logical argument…..

select the appropriate….’

Rows to be added as required

Grade-related Criteria

These are descriptions of the level of skills, knowledge or attributes you need to demonstrate to achieve a certain grade or mark in an assessment.

The examples below are those common to Undergraduate / Graduate or postgraduate programme across the University. Unless you are given tailored grade related criteria specifically designed for your coursework please use these to guide you. Your module leader/lecturer will let you know if there are specific criteria you should refer to instead of using these.

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Undergraduate and Graduate programmes (adjusted for year of study i.e. 1, 2, 3/4)

Class – Degree (Diploma/ Certificate)

% Literary Description

1 (Distinction) 85-100 Outstanding Work that demonstrates a comprehensive knowledge of the subject area and addresses the learning outcomes/assessment criteria in full. Where relevant, it will show evidence of independent reading, thinking and analysis. It will be well-constructed and demonstrate a professional approach to academic practice. It will be of a professional standard.

75-84 Very good Work that demonstrates strong knowledge of the subject area and addresses the learning outcomes/assessment criteria well. Where relevant, it will show evidence of wide and comprehensive reading. It will be clearly written and adhere to the principles of good academic practice.

70-74

2:1 (Merit) 67-69 good Work that demonstrates a sound level of knowledge of the subject area and makes a good attempt to address the learning outcomes/assessment criteria, realising all too some extent and most well. Where relevant, there will be evidence of thorough research of the topic(s). It will be well-structured and logically written and will demonstrate good academic practice.

64-6660-63

2:2 (Pass) 57-59 fair Work that demonstrates knowledge of the subject area and attempts to address the learning outcomes/assessment criteria, realising all to some extent and some well but perhaps also including irrelevant or underdeveloped material. Where relevant, answers will provide some evidence of analysis but may be largely descriptive. It will have structure but this may not always be clear. Attempts to demonstrate academic practice will be evident.

54-5650-53

3 (Pass) 47-49 Satisfactory Work that demonstrates basic knowledge of the subject area and provides some level of response to the learning outcomes/assessment criteria but only realises these outcomes and criteria to some extent and may not include important elements or information that is completely accurate. Where relevant, development of ideas is limited. Expression and structure will lack clarity and evidence of academic practice will be limited.

44-4640-43

Fail 37-39 Poor Unsatisfactory work that demonstrates very limited knowledge of the subject area and does not succeed in grasping the key issues. Learning outcomes/assessment criteria will not be realised. There will be no real development of ideas and few sources will be used or used correctly. Presentation is confused or lacks coherence.

34-36

30-33 Very poor Work that demonstrates no real knowledge of the subject area and which demonstrates a totally inadequate attempt to address the learning outcomes/assessment criteria.

15-300-15

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Submission ProcessIf you submitted hard copy, after marking and moderation, your coursework, cover sheet and declaration form will be returned to you with an accompanying Feedback and Result Form (see below). This form is designed to provide you with feedback in relation to the assessment criteria that have been set for this work.

If you are submitting through Moodle, the result and Feedback and Result Form will be uploaded on to Moodle.

If you are resubmitting a piece of work you will need to re submit the first submission as well.

Where to Submit Your Assessment

The cover sheet, the declaration form and the coursework itself (as above) should be submitted by 14:00 at the latest on the date specified either electronically through Moodle or, if it is hard copy, through the Student Help Desk in Myddelton St.

If you are submitting coursework electronically you should use a drop box in the relevant module in Moodle. Moodle uses the term ‘assignment’. Your module leader will advise you if your assessment is being submitted via Moodle. The drop box will open at least one month prior to the advertised submission date and will close at 14:00 on the submission date. Full instructions for submitting your assignment are available here: http://moodle.city.ac.uk/mod/resource/view.php?id=329379. Unless otherwise stated your coursework/assignment must be uploaded in Microsoft Office Word or Microsoft Office WORD saved as PDF format. If you do not submit your work in the format specified you receive a mark of 0%. Please save your assignment/coursework with a file name in the following format: Firstname_Lastname_Module Code e.g. Alice_Springs_AB001. The submission instructions explain that you may ‘resubmit’ an assignment up until the deadline but not after this point. If you do try to resubmit within the ‘late’ period your submission prior to the submission date will be the one marked. Try not to submit just before the deadline to avoid complications.

ReceiptsIf you submit hardcopy you will be provided with a paper receipt from the Help Desk. If you are submitting electronically you will receive a time and date stamped email to your City University email account when you submit.

Presentational Aspects This may be different with each module and for each assignment, so please follow the assessment guidelines of each module.

Referencing For details of how to correctly reference work, please refer to the section in this handbook or the Learning Support module on Moodle http://moodle.city.ac.uk/course/view.php?id=57181#section-20

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http://moodle.city.ac.uk/course/view.php?id=57181#section-20

http://moodle.city.ac.uk/course/view.php?id=57181#section-20

http://moodle.city.ac.uk/mod/resource/view.php?id=329379

The Library has recently purchased Cite Them Right Online, which is software the students can use to learn how to reference materials correctly using a variety of referencing styles, including Harvard.

The resource can be searched for and accessed in the Library Catalogue or at http://0-www.citethemrightonline.com.wam.city.ac.uk/

Timetable of Assessment Submission Dates

The table below identifies the assessment submission dates for 2014-5. Your module leader will inform you if there are any changes to these dates, or if different assessment arrangements are necessary.

April 2014 Intake October 2014 Intake

January 2015 Intake

Submission Date 8 September 2014 5 January 2015 27 April 2015

What happens next?Following the completion of an assessment, the assessment will be marked in accordance with the principles set out in the Assessment and Feedback Policy. The following is an extract from the Policy; the full policy can be found on the Academic Services website:

Marking, Moderation, Results and Feedback

MarkingMarking may take various forms, including the use of anonymous marking, double or second marking, or internal and external moderation. Double marking usually means that markers do not see each other’s’ comments or marks whilst for second marking these may be made available to the second marker. Moderation is most commonly used across the University and is described below. Your Module Leader will inform you of the process for your piece of coursework. Written examinations are always marked anonymously but this is not possible for electronic submissions of coursework as yet, or of course, practical examinations.

All markers use the relevant assessment criteria and grade related criteria in order to assign a mark to a piece of work.

ModerationModeration is used to ensure that an assessment outcome is fair and reliable. It can take various forms including sampling, additional marking of borderline cases or statistical review of marks.

The University requires that:1. In addition to external examining requirements, more than one member of staff is

normally involved in marking and moderation processes. This should ensure that no module mark is finalised on the basis on only one internal assessor’s decision. Boards

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http://0-www.citethemrightonline.com.wam.city.ac.uk/

of Studies are required to determine appropriate marking and moderating mechanisms and the criteria for the identification of samples to be considered through the moderation process.

2. Marking of examination scripts is anonymous. This is considered to be an appropriate means of avoiding claims of bias and demonstrating a commitment to equal opportunities and equality and diversity policies.

3. Second marking or moderation of all dissertations or equivalent assessment tasks takes place.

Moderators’ comments are not included in your feedback.

The University also considers that the use of anonymous marking for forms of assessment other than examinations should be encouraged where this is appropriate to the assessment type. The use of a statistical analysis of the distributions of marks both within and between modules, including their centre and their spread, is also to be encouraged.

External Examining: samples of your work are also sent to an external examiner, an academic who works at another institution, who checks that standards are consistent within one assessment task and across a range of assessments.

If you would like more information on the processes used to mark your work, please ask your Programme Officer or Programme Director.

Results If you have submitted your assignment via Moodle the provisional results will be available via grade book in Moodle at 12.00 mid-day on the date results are due to be published. You will be informed up to a minimum of 24 hours before the scheduled release if there are likely to be any unavoidable delays e.g. due to staff illness.

If you have submitted your coursework as hard copy this will be available for collection from the Help Desk in Myddelton St. at 12.00 on the date results are due to be published. You will be informed up to a minimum of 24 hours before the scheduled release if there are likely to be any unavoidable delays.

You will receive an overall mark for your coursework although some pieces of coursework may also break this mark down so that you can see how you performed on the different assessment criteria.

Provisional coursework results and feedback will be returned to you either 3 weeks after the deadline for submission or 4 weeks in the case of an end of module assessment or exam. A longer turnaround time for dissertations is necessary because of their length. In some specific circumstances, work may be returned at a slightly later date e.g. where return of work would disadvantage you or where clinically related coursework/assignment or exams may extend over a long period. You will be informed where this is the case. You will also be informed if work is likely to be returned at a later date due e.g. to staff illness.

For hard copy, if you would like someone else to collect work on your behalf you must email us via your city email account only* at [email protected] stating your name, module number and student ID number and details of who will be collecting your work. Alternatively, if you would like your assessment posted back to you please enclose a stamped addressed envelope with your submission. If you have changed address, please

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email your new details to us at [email protected] stating your full name and student ID number.

*If you no longer have an City email account, an email from a non-city account will be accepted.

Provisional marksIt is likely that you will receive marks for work undertaken throughout the term, before the end of the Academic Year. It is important to remember that these marks are provisional until they are confirmed by the Assessment Board. This means that they may be amended following discussion at the Assessment Board. You should also be aware that you cannot appeal against a provisional mark; appeals can only be lodged after the mark has been approved by an Assessment Board.

Some programmes hold Interim Assessment Panels. These Panels can only make recommendations to the Assessment Board; marks considered by an Interim Assessment Panel are also only provisional.

FeedbackYour results will be accompanied by written or verbal feedback. This will always be based on the assessment criteria you received and will in most cases use the following format, commenting on each of the criteria, explaining what you did well, what you need to develop further and suggesting how you should make these changes.

An example of feedback sheet is provided on the next page:

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Feedback and Result Form (example)

Feedback is provided in relation to the assessment criteria (box on left) that were given to you with the assessment specification.

The ‘comment’ box on the right identifies what you have done satisfactorily or well, what you need to do to improve this mark and, where possible, how you should go about this. You may also receive feedback through other mechanisms e.g. verbally or as a group.

Module name and code

Assessment Title Date

Student Number

Assessment CriteriaProportion of marks

Proportion ofmark awarded(optional)

Comment

Overall comment (referring also to the grade related criteria):

MARK

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SANCTIONS (see page 5 for details) Sanction Awarded

Late submission per day for 4 days (-5 marks)

For electronic submission: if you do not submit your work in an appropriate format (see guidelines) YOU WILL RECEVE A MARK OF 0%. (0%)

Exceeding the word limit will incur the following sanctions:0-10% over word limit – no sanction11-20% - minus 5 marks21-40% - minus 10 marks41-60% - minus 20 marksOver 60% - to be resubmitted

Word count inaccurate or not disclosed (- 5 marks)

Failure to submit cover and/or coursework declaration sheet (-5 marks each)

Breach of confidentiality /Dangerous practice (0%)

FINAL MARK

Marker’s Name ……………………………………………………………………………………….

Marker’s Signature ……………………………………………………………………......................

Date …………………………..........................................................................................................

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Sanctions

Sanctions for: Late Submission Deadlines for submitting your coursework/assignment will be provided by your module leader. You are reminded that it is your responsibility to ensure you are aware of all coursework deadlines, examination and other test dates.

Five marks will be deducted per day (for up to four days – see below for detail) for late submission of coursework/assignment without prior arrangement. If the sanction takes the final mark below a pass, this will be capped at the pass mark. After the fourth day your work will be regarded as a ‘non-submission’ and will receive a mark of 0%.

If you submit after the deadline your work will be marked according to the late sanctions and you will receive an e-mail indicating that your work has been received late.

Hard Copy SubmissionsWeekends will be counted as one day e.g. work which should have been submitted at 2pm on a Friday but is submitted before 2pm on Monday will receive a sanction of five marks.

Electronic SubmissionThe weekend is counted as two days. One day is 24 hours. This is because it is possible to submit electronically over the weekend.

Sanction for: Submitting coursework electronically in the wrong format

If you do not submit your work in Microsoft Office WORD (default) or Microsoft WORD saved as PDF format or the format specified in your assessment specification you will receive a mark of 0%. It is not possible to mark work that cannot be read so please ensure you have uploaded it correctly.

Sanctions for: Exceeding, Not Declaring Word Count or Declaring a False Word CountIndividual coursework have their designated word limit stated in the assessment specification. Word limits do not include the list of references at the end or the appendices. They do include references within the body of the coursework.

You must declare your word count and ensure it is correct.

Exceeding the word limit will incur the following sanctions:

0-10% over word limit – no sanction

11-20% - minus 5 marks



Over 60% - to be resubmitted (if it then passes the submission will be capped at the minimum pass mark)

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N.B: Where a piece of work is marked out of a number less than 100, a proportional reduction will be applied

Five marks will be deducted if you do not disclose the word count of your coursework or if you state an inaccurate word count.

If these sanctions (either singly or in combination) take the final mark below a pass, this will be capped at the pass mark e.g. Undergraduate students: if your work is marked as 50% but you exceeded the word limit by 41-60%. You should be deducted 20 marks but will receive a mark of 40%, not, 30%. Also, sanctions will not be applied to work that has already received a FAIL mark.

Postgraduate students: if your work is marked as 50% but you exceeded the word limit by 41-60%. You should be deducted 20 marks but will receive a mark of 50%, not, 30%.

There is no sanction for going under the word limit. In such cases a low word count will be judged through its effect on the quality of the coursework

Further SanctionsAs previously stated, a sanction of five marks will be applied if you do not submit the cover and/or coursework declaration sheets with your assignment. Again this will not take the final mark below a pass mark.

Breaking Confidentiality

In all assessed work (coursework, examinations, clinical assessment (please see Exception below), clinical portfolios/workbooks etc.) confidentiality requirements and guidelines are in place to safeguard patients/ clients/ placement employees/ fellow students/ University staff or similar and to protect organisational/commercial sensitivities.

You must comply with the following guidelines to protect confidentiality. If any are breached, this assessment will automatically be recorded as 0 for breach of confidentiality. Your resubmission will then be regarded as a second attempt.

Names

All clients/patients, relatives, members of staff (except where assessors are required to sign their name) and peers are to be referred to by a pseudonym.

The use of pseudonyms should be made explicit through a statement such as "Pseudonyms have been used in order to protect the confidentiality of the identity of individuals referred to in the assessment (except assessors who are required to sign their names)." Personal details such as address, hospital number, G.P. etc. must not be given for any reason.

If the identification of the workplace risks identifying patients/clients/employees or disclosing organisationally sensitive information not in the public domain, it must be anonymised.

Exception: With assessments taking place in the clinical setting, patients may be identified during discussions between student and assessor or lecturer if they have given consent to their case being used for the purpose of that assessment.

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Dangerous and unsafe practiceIf you demonstrate evidence of carrying out practice that is unsafe, dangerous or contrary to professional standards and codes of professional clinical practice you will automatically receive a 0 mark for dangerous practice.

Referencing Documents

a) Documents that are NOT in the Public DomainExamples: documents on a Trust or other organisation’s intranet.

These documents should be anonymised. The following is an example of how to anonymise a reference to a Hospital Trust Disciplinary policy:

In text:” this action was taken in accordance with the NHS Trust's (name withheld, 1999) disciplinary policy”

In reference list: “NHS Trust (name withheld, 1999) Disciplinary Policy”.

b) Documents within the Public Domain

Where the document in the Public Domain does not lead to possible identification of individuals or organisational/commercial sensitivities, it may be referred to in full. If the identification of a document within the public domain risks identifying patients/clients/employees or fails to protect organisational/commercial sensitivities, it must be anonymised in the same way as for documents that are NOT in the Public Domain (see above).

Examples of documents in the Public Domain may include Department of Health policies or the publication of a Public Inquiry where named individuals have consented to identification.

Where a document is named, this must be marked in the reference list with the words “Public Domain Document”. If this is not stated you will be judged as having breached confidentiality and will receive a mark of 0.

Examination SchedulingThe University runs two main examination periods, one in January (for two weeks) and one in April/May (for four weeks). Some programmes may have slightly different examination periods; details of the Academic Year are available at http://www.city.ac.uk/about/city-information/academic-year.

We run an institution-wide examination schedule, which means that all examinations are scheduled together. This is to help ensure that we can make the best use of the space available and can provide appropriate support to all the University’s examinations.

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The Exams Office tries hard to provide a friendly examination schedule for all students. At the same time, there are a number of factors that impact on our examination timetable. The University holds a large volume of examinations and has only limited appropriate space for examinations. In addition, some programme structures are more complex for disciplinary reasons, whilst others allow a lot of elective choice. This may mean that some students may have examinations in the evening or on Saturdays or that you may have examinations on consecutive days. The University policy is that no student should have more than one examination in a day, or an evening examination followed by a morning examination. If your timetable does not meet this policy, you should speak to your Course Officer or to the Examinations Office and we will see if it can be changed.

Because of space constraints, we sometimes use split venues for exams. This means that the same exam is held in more than one venue at the same time. Where this happens, this will be labelled clearly on the Exam Timetable, including information on which students should go to which room. The exam paper and the support and invigilation will be the same in all split venues.

We know that you like to plan your revision and your travel arrangements in advance and aim to publish an examination timetable as early as possible. At the same time, please remember that students are expected to be available throughout the whole of the examination period if required. Further information about the publication of the examination timetable will be available on the Exams website: http://www.city.ac.uk/about/student-administration/exams

External ExaminersExternal Examiners play a critical role in supporting the maintenance of academic standards and overseeing the assessment process. The University appoints External Examiners for all provision that leads to a City University London award.

External Examiners ensure that assessments have been carried out fairly and consistently and that standards are in line with other UK higher education institutions and/or with relevant professional body standards. The External Examiner(s) undertake a number of tasks which are outlined in the Assessment Regulations. These include approving assessments compiled by Internal Examiners, reviewing a sample of assessment material, reviewing a sample of assessed work and approving the recommendations made by the Assessment Board. External Examiner(s) also provide a written report on the assessment process and on the standards of student attainment. Programme Committees and Boards of Studies, which have student representatives, consider the External Examiners’ reports and respond to issues raised.

The External Examiner(s) for this programme are:

Name Institution Role

Richard Hatchett Royal Marsden Hospital Foundation Trust

Clinical Modules Examiner

Kevin Hugill University of Central Lancaster Module examiner for neonatal modules

Linda Kenward University of Cumbria Module Examiner for

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NM3272 Supporting and Assessing Learning in Practice Settings

Dr Julia Maz University of Leeds Module Examiner

Assessment BoardsOnce work has been marked, the provisional results will be considered by the Assessment Board. Any marks that have been given to students during the year are provisional until they are ratified by an Assessment Board. The Assessment Board is convened to make recommendations on student progression, award, award of credit or withdrawal from a programme of study as a result of academic failure. It makes such recommendations through its consideration of student results. The Assessment Board also considers the findings of any Extenuating Circumstances Panels and Academic Misconduct Panels. The duties of and processes for running Assessment Boards are outlined in the Assessment Regulations.

After the Assessment Board the results and decisions of the Board are checked and signed off. No results can be disclosed until after this process has taken place. You will be informed individually of all your marks and the decision of the Assessment Board. If you have failed, the possibility of resitting and/or appealing will be drawn to your attention.

Dates for Assessment Boards in 2014 -15, the Assessment Boards for your programme are shown below. The resit Assessment Board will generally be the next available Board. After the Assessment Board, the results and decisions of the Board are signed off. No ratified results can be disclosed until after this process has taken place. You will be informed individually of all your marks and the decision of the Assessment Board. If you have failed, the possibility of re-sitting and/or appealing will be drawn to your attention.

April 2014 Intake October 2014 Intake

January 2015 Intake

Submission Date 8 September 2014 5 January 2015 27 April 2015

Assessment Board 6 November 2014 5 March 2015 25 June 2015

Release of ratified results

13 November 2014 12 March 2015 2 July 2015

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Guide to good academic practice, plagiarism prevention and referencing

IntroductionThis section provides important guidance about good academic practice, plagiarism prevention and writing appropriately in assignments. If there are any aspects of the information below that you do not understand or would like some further assistance on, please contact your Programme Director or Personal Tutor. This guidance should be considered in conjunction with the Assessment Regulations and the Assessment and Feedback Policy, which can be found on the Student and Academic Services website.

To accompany the information provided here, staff at the University have developed a website called StudyWell (http://www.city.ac.uk/about/education/lead/resources/studywell). This website provides additional guidance, videos, quizzes and case studies on many of the issues raised here. It includes information about understanding what plagiarism and other forms of academic misconduct are and how to avoid them, as well as advice about referencing. Additional advice is also available through the Student Centre and the University Library.

Understanding Academic Misconduct, including plagiarismThere are various types of academic misconduct, of which plagiarism is one and arguably the most well-known form. It represents a serious issue in education, so it is important that it is understood and avoided. The University takes very seriously any form of academic misconduct. Information on academic misconduct can be found in the Academic Misconduct section of this Handbook, in the Assessment Regulations and in the Assessment and Feedback Policy. In addition, you are required to follow your individual Department or School guidelines on the avoidance of academic misconduct.

You might find it useful to look at the StudyWell website (http://www.city.ac.uk/about/education/lead/resources/studywell) to find out more about what academic misconduct is. Additional general information on academic misconduct be found at http://www.indiana.edu/~istd/ (Indiana University, What is Plagiarism and how to recognise it).

How to avoid Academic Misconduct, including plagiarism Whatever type of subject you are studying or whatever level of research you are doing, it is important that the work you submit is your own. Of course, while you’re studying you will be encouraged to familiarise yourself with other peoples’ opinions. You might also discuss ideas about your subject in class with other students and your lecturer too. In fact, you will learn more if you actively seek out the ideas and opinions of others. However, when you mention other people's thoughts, ideas or concepts, you must acknowledge where these came from. If you don’t reference others’ ideas, then you could be accused of academic misconduct.

Whilst completing written work at University you will make use of a variety of sources of information, including the work of other authors. You will gain higher marks if you use other people’s work as a basis for your own critical thought and not simply to show that you have read relevant material. You must therefore distinguish carefully between the work of others and your own work by accurate referencing.

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Some guidelines for ensuring that work is indebted to the original source are:

Be clear and explicit about all your sources. Never copy anything without explicit acknowledgement. This includes copying the work of other students.

Quoting directly from a book or paper is acceptable provided that it is referenced properly (see below – citations). But you should also ask yourself whether you need to use the exact quote, or whether it would be better to cite the idea and then express it in your own words or terms.

Make sure that you reference a publication properly every time you cite it in your work. It is not enough to cite it just once and then continue to refer to it in the rest of the work without proper referencing.

When paraphrasing, do not copy whole sentences or phrases and replace some words with others of similar meaning as this is a form of academic misconduct. Paraphrasing means grasping someone else's idea or argument and then putting it into your own words. Paraphrasing should be acknowledged, normally in every paragraph, e.g.: "Smith goes on to argue that ..." or "Smith provides further proof that ...". Full details of the source used must be given at some point in the work (see below – citations).

Show clearly when you are citing someone else, e.g. o Smith (2001, p.27) acknowledges that ….o As Smith (2001, p.27) states in ….o According to Smith (2001, p.27) ….

If you are drawing ideas heavily from a few sources (general indebtedness) you should err on the side of caution, referencing the sources and stating if the ordering of evidence and argument or the organisation of material reflects one particular source. When in doubt, you should seek advice from your tutor to ensure that the presentation of your work is in line with University requirements.

You do not need to refer to a specific reference where something is common knowledge. Common knowledge usually refers to facts or information that are known by most people, for example capital cities. However, referring to specific statistics or facts or to someone’s interpretation of a statistic or fact would not be classed as common knowledge and would require a reference.

CitationsYou must ensure that you cite works correctly. Articles in leading academic journals and books by well-known academic writers will provide examples of good practice. Different disciplines have different citation conventions and The BSc (Hons) Nursing Studies programme uses the Harvard system shown below.

Harvard system

Citations in the text

Reference by author and date (and by page number if precise text cited). If there are two authors, cite both names followed by the date (and page number if precise

text cited). If there are more than two authors, refer to the first author et al followed by the date (and

page number if precise text cited). If there are no authors, use anon followed by the date (and page number if precise text

cited).

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If the reference you wish to use is one which was cited in another work mention both authors followed by the date (and page number if precise text cited): X author (date), as cited by Y (date) (page).

Quotations should be in inverted commas. References are listed in a bibliography or reference section at the end of the work. This system is used, for example, in arts publications.

Examples:

In this pioneering work on the epidemiology of cholera, Snow (1855) stated ‘on proceeding to the spot I found that nearly all of the deaths had taken place within a short distance of the pump’ (Snow, 1855, pp.39-40).

Many researchers have identified error as being the most significant problem in handling spatial data (e.g. Hunter and Goodchild, 1995).

Zhang et al (1990) examined ways in which drainage basins could be found automatically from computer-based models.

It was not until the widespread popularisation of fractals by Benoit Mandelbrot (Mandelbrot, 1982), that alternative approaches to spatial geometry were given serious thought by those in the GIS industry.

Strahler (1964) suggested that the topological characteristics of these stream connections can themselves be quantified.

Increasingly, business applications are turning to XML as a mechanism for sharing information on line (Sun Microsystems, 2000).

Citations in the bibliography or reference section

References are listed in alphabetical order of authors.

Where more than two authors have been used you should list all the authors given in the order in which they are listed by the publication. If the reference used was one which was cited in another work you should list only the publication you read.

Examples (NB – please note the conventions for using italics in different contexts):

Article or paper in a periodical:

Hunter, G.J. and Goodchild, M.F. (1995) Dealing with error in spatial databases: A simple case study, Photogrammetric Engineering and Remote Sensing, 61(5), pp.529-537.

Zhang, M.C., Campbell, J.B. and Haralick, R.M. (1990). Automatic delineation of drainage basins within digital elevation data using the topographic primal sketch. Mathematical Geology 22 (2), pp.189-209.

Book

Mandelbrot, B.B. (1982) The Fractal Geometry of Nature. New York: WH Freeman. Snow, J. (1855) On the Mode of Communication of Cholera. London: John Churchill.

Contributions in an edited work

Strahler, A.N. (1964) Quantitative geomorphology of drainage basins and channel networks, in Chow, V. (ed) Handbook of Applied Hydrology, New York: McGraw-Hill, pp.39-76.

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Websites

Author, (year), title of work, Journal title, [type of medium] volume. Available: site/path/file [date of access].

Dovey, M. (1999) Meta-Objects, Ariadne [Online] 19. Available: http://www.ariadne.ac.uk/issue19/meta-objects/ [15 June 2007]

Sun Microsystems (2000) Building Business to Business Applications. Available: http://java.sun.com/xml/b2b.html [15 June 2007]

Electronic discussion lists

Author, (date), subject of message, Discussion list, [type of medium] Available e-mail: discussion list@e-mail address [access date].

Kelly, B. (10 Aug 1999): Language issues and web sites. Website information management [Online] Available e-mail: [email protected] [2 Sept 1999]]

Correct and incorrect ways of referencing – an example

The following is taken from an editorial by David Rhind in the Journal of Information Science, (2002):

Information Science is an inter-discipline. The corollary of that is that we need to establish good communication at the individual, research group and departmental level with specialists in other disciplines. This is a strong feature of Information Science at City, especially in health, pharmaceutical, legal and geographic sectors (Rhind 2002, p.1).

Example Verdict Comments

Rhind (2002) states we need to establish good "communication at the individual, research group and departmental level".

Misplaced citation

This would constitute plagiarism. The quotation marks should begin with the word “we”. You should check all citations carefully. The page number is missing.

The Department of Information Science at City has excellent communication at many levels, individually, through research groups and at the departmental level.

Paraphrasing with no reference

This would constitute plagiarism. You must acknowledge your sources when you paraphrase.

Rhind (2002, p 1) argues that "We need to establish good communication at the individual, research group and departmental level".

Correct citation

The citation is correctly referenced.

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It has been argued that Information Science is a subject area that covers a number of different domains; therefore excellent communication is needed over a number of levels - at the individual level, within research groupings and at a departmental level (Rhind, 2002).

Acceptable paraphrasing

The paraphrase correctly refers to the article and therefore would not constitute plagiarism. However, an essay composed extensively of paraphrasing will not demonstrate any critical thinking and will not achieve high marks.

Consequences of poor academic practice or academic misconductIf a student fails to achieve good academic practice they may become guilty of either poor academic practice or academic misconduct. Further information can be found in the Conduct and Behaviour section of the handbook.

If academic misconduct occurs, the issue of whether a student intended to commit academic misconduct or whether it occurred by accident is not relevant. However, intentional and accidental misconduct may be dealt with in different ways, for example via varying sanctions or processes. Once again, the advice is to always check the explanations and regulations on academic misconduct for your own programme, and if there is anything you do not understand, please seek the advice of a tutor.

Research Integrity

We expect our staff and students to seek to maintain the highest achievable standards in their research conduct. If you are undertaking a research project as part of your course, then you need to familiarise yourself with the City University Framework for Good Practice in Research.

The framework applies to all staff and students who are engaged in or support research activity and is intended to assist the University in achieving its commitment to academic excellence.

It can be found here: http://www.city.ac.uk/__data/assets/pdf_file/0004/66181/ResearchGoodPracticeFramework.pdf

The framework has been designed to:

Establish and promote a code of good practice in the conduct of all aspects of research whether this be funded, non-funded, project-based or individually led

Encourage members of the University to maintain the highest achievable standards in their research conduct

Ensure that the quality of research conducted by members of the University is safeguarded and to document the procedure for investigating allegations of misconduct.

Research EthicsAll research involving human participants or identifiable personal information has some ethical implications. ‘Human participation’ covers direct data collection from people, for example

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surveys, interviews, focus groups, observations and physiological measurements. It also includes retrieving data from individual records such as case notes.

It is important that you consider the ethical implications of your research. Even if the research is low risk, issues such as data protection, confidentiality and anonymity may need to be considered. You will need to discuss any such ethical issues with your supervisor, before beginning your work and before collecting data or making contact with participants. He or she will be able to advise you on what issues are likely to arise.

Remember that you are responsible for ensuring that you obtain the appropriate and required ethical approval before you begin your research. Ethical approval must be obtained before any research involving human participants is undertaken. If you do not have approval in place before you start you will not be covered by the University’s indemnity insurance if anything should go wrong. Failure to follow University procedures may also in some cases result in disciplinary procedures being instigated.

Further guidance is available on the research ethics webpages: http://www.city.ac.uk/research/research/support-for-staff/research-ethics

You can also contact Anna Ramberg, Research Development Manager [[email protected] ] for help and advice.

Student copyright and intellectual property rightsCopyright and other intellectual property in a student’s work normally lies with the student, although there are some exceptions which are detailed in the City University London IP Policy. The student may refuse to allow others access to their work, although requirements for completing the programme must be met. It is standard academic practice for student research projects or dissertations to be available for inspection by others within the library. However, students should be mindful of the risks of placing their works in the public domain, particularly where disclosure may affect intellectual property protection or commercial value. Where a taught student has developed intellectual property (IP) that may have commercial value, they may choose to take advantage of the support provided by the University Enterprise Office.

For more information on the IP Policy and the support available for commercialisation, contact the City University Enterprise Office (http://www.city.ac.uk/for-business/about-us

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http://www.city.ac.uk/for-business/about-us


http://www.city.ac.uk/research/research/support-for-staff/research-ethics


Guidance – What to do when things go wrong

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Guidance – What to do when things go wrong

Conduct, behaviour and what to do if things go wrongYou should conduct yourself in a professional way at all times. Our Student Charter lays out our mutual responsibilities and aspirations.

The University is committed to acting in accordance with its Equal Opportunities and Equality and Diversity Policies. It is intended that all students should receive equal treatment irrespective of political belief, gender, sexual orientation, age disability, marital status, race, nationality, ethnic origin, religion or social background. Students are also expected to uphold these principles.

You should visit http://www.city.ac.uk/student-administration/if-things-go-wrong for information about the following procedures:

Appeals

An appeal is a request for a review of a decision about your assessment, progression or award and may be made only after a decision has been made by an Assessment Board. Student Appeals are conducted in accordance with the Senate Appeals Regulations and Student Appeals Policy. Before you appeal it is recommended that you look at the Student information for Appeals which includes a series of FAQs and case studies to help you prepare your submission.

You are able to make an appeal up to 28 calendar days after the publication of the decision of the Assessment Board. Your School will formally notify you of the decision of the Assessment Board; the notification will include a statement indicating your options for appeal. It is important to remember that an appeal cannot be made against the academic judgement of your examiners or the Assessment Board; if you are unhappy with your marks you should seek advice from the marker in the first instance.

Before considering an appeal make sure that you have sought advice and guidance about your concerns from e.g. your Union Support Service is an excellent source of independent guidance and support about problems in general, as well as about appeals.

Please submit your completed form to:

Annette SteffensenQuality Officer

School of Health SciencesCity University LondonNorthampton SquareLondon EC1V 0HB

[email protected]

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http://culsu.co.uk/content/867213/advice/how_can_we_help/

http://www.city.ac.uk/about/student-administration/student-appeals-and-complaints/academic-appeals

http://www.city.ac.uk/about/student-administration/student-appeals-and-complaints/academic-appeals

http://www.city.ac.uk/student-administration/if-things-go-wrong

Complaints

A complaint can be made about any aspect of the student experience or the wider University, including educational aspects. A complaint is different to an appeal which covers decisions relating to assessment, progression or award. The University wants you to have a good experience here. If you encounter problems, we encourage all parties to try to resolve these as soon as they arise. We are committed to learning from complaints, and to identifying enhancements to the overall student experience wherever possible.

In most cases, we expect and aim to resolve problems at an early opportunity and in the simplest way. Our process includes an informal resolution stage as well as procedures for submitting a formal complaint. You may find it helpful to refer to the Student Complaints flowchart for an overview of the process.

Please note that there is a separate process for handling Student Appeals relating to assessment, progression or award.

A set of Frequently Asked Questions have been prepared to assist if you are considering making a complaint. If you would like to proceed with your complaint then please visit the Academic Services Student Complaints page for the procedures and form.

If you would like more information on the Complaints Regulations and to submit your complaint, please contact:

Waheeda DhanseyQuality and Planning Team LeaderSchool of Health SciencesCity University LondonNorthampton SquareLondon EC1V [email protected]

Extensions The Extensions Process should be viewed as a light-touch, facilitative mechanism to enable you to hand-in your coursework (including SLT portfolio tasks) , up to a maximum of ten working days after the set time because of an event beyond your control such as a short term illness, personal issue or clinical issue (e.g. obtaining a signature).

In the case of a dissertation the time allowed for an extension may be longer and in all cases this must be agreed with your supervisor and your Programme Manager/Director. Normally this would be approximately twenty days but in exceptional circumstances, may be longer where complex procedural issues have arisen e.g. participant recruitment, ethics clearance has been

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http://www.city.ac.uk/about/education/academic-services/student-appeals-and-complaints/complaints

http://www.city.ac.uk/__data/assets/pdf_file/0010/69067/faqs_complaints.pdf

http://www.city.ac.uk/student-administration/if-things-go-wrong/academic-appeals

http://www.city.ac.uk/__data/assets/pdf_file/0004/69097/student_complaints.pdf

http://www.city.ac.uk/__data/assets/pdf_file/0004/69097/student_complaints.pdf

slow or there have been delays in data collection. Difference in extension times must take the nature of the dissertation into account and longer extension would only be likely for those that e.g. do need to recruit participants or require NHS ethics approval.

In both of these cases you should complete the application process as outlined in the SHS Extension Process available under A-Z Help Topics in MySHS http://moodle.city.ac.uk/course/view.php?id=3331 If you require any further information about applying for an extension, you should contact your Programme Director/Manager or their nominated deputy.

Please note that you may not use the extensions process for an examination. In this situation the Extenuating Circumstances Policy should be followed.

Please note that the Extensions Process described here is designed to be used for academic work that needs to be submitted. Delays or changes to Clinical / Placement Assessments including Nursing and Midwifery portfolios owing to circumstances outside the student’s control will be managed in the most appropriate way for the relevant programme. Students should be informed of the processes.

Extenuating Circumstances The University defines Extenuating Circumstances (EC) as circumstances which are unforeseen and outside your control and which can be shown to have had a direct and substantial impact on your academic results. This may include an impact on capacity to study prior to an assessment, on ability to complete an assessment, and/or on performance during an assessment. There are strict deadlines for submitting a claim of extenuating circumstances (no more than 7 calendar days after the affected assessment) so please visit the web pages and seek advice as quickly as possible. You can find the full Regulation and Policy on the Academic Services website. http://www.city.ac.uk/student-administration/if-things-go-wrong/extenuating-circumstances - Please read the policy before deciding whether or not to submit an application.

You can submit your EC claim at the Student Helpdesk or send it electronically using the [email protected]. Please contact the Student Helpdesk on 020 7040 5790 if you require any assistance with your EC claim. You can also find more information under A-Z Help Topics on http://moodle.city.ac.uk/course/view.php?id=3331

Fitness to Practise and Cause for ConcernFitness to practise means having the skills, knowledge, good health and good character to practice in the relevant professional role safely and effectively. Fitness to practise is monitored and assessed throughout your time on the programme and, if there are concerns including allegations of misconduct, lack of competence and poor health, these will be investigated and addressed by the School. The main purpose in doing this is to safeguard the health and

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http://www.city.ac.uk/student-administration/if-things-go-wrong/extenuating-circumstances

http://www.city.ac.uk/student-administration/if-things-go-wrong/extenuating-circumstances


wellbeing of the public and to adhere to the standards set out by the Professional Statutory Regulatory Bodies (PSRB).

The School is required to monitor that all applicants meet the general entry requirements as part of the selection process. The School is also required to monitor progress of all students and to take appropriate action if any issues related to good health or good character arises.

The Cause for Concern Process is embedded in the Fitness to Practise Process and is a more facilitative and supportive process followed by a more formal Fitness to Practise Process.

The full Fitness to Practise process can be found on MySHS http://moodle.city.ac.uk/course/view.php?id=3331 page on Moodle.

Misconduct

The University has different definitions and procedures for misconduct and academic misconduct.

Misconduct can be defined as improper interference, in the broadest sense, with the proper functioning or activities of the University or those who study or work in it, including actions which damage the University. Examples might include: disruption of the activities of the University; threatening or offensive behaviour or language; fraud, deceit or deception; breaches of the University Codes of Conduct; behaviour which brings the University into disrepute; failure to comply with professional codes of behaviour where a programme of study is linked to a particular profession.

Academic misconduct is any action that produces an improper advantage for the student in relation to his/her assessment or deliberately and unnecessarily disadvantages other students. Examples of academic misconduct include plagiarism, cheating, collusion, impersonation, falsification or fabrication, duplication or self-plagiarism, ghosting, and disruption.

Instances of suspected academic misconduct are managed firstly in accordance with the Assessment Regulations and Assessment and Feedback Policy and in accordance with local Procedures for the School of Health Sciences, available on MySHS http://moodle.city.ac.uk/course/view.php?id=3331 pace.

If the case is referred to University-level, it is managed in accordance with the Student Discipline Regulations and the Student Discipline Policy. You may also find it helpful to refer to the Student Discipline flowchart.

It is recommended that you contact the Union Support Service who offers a free, confidential advice service for students.

If you would like more information on the Student Discipline Regulations and Student Discipline Policy, please contact Waheeda Dhansey [email protected] .

Academic Misconduct and Professional, Statutory and Regulatory Bodies (PSRBs)

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Where programmes are PSRB-accredited, the disciplinary and/or conduct procedures of the PSRB may apply in addition to those of the University. If the Academic Misconduct is considered serious enough to impact on the student’s fitness to practice, they can be referred to the Fitness to Practice Panel for review.

Student conduct – this includes information about expected behaviours laid out in our Student Charter and Bullying & Harassment Policy (as well as procedures for investigating misconduct and academic misconduct. Misconduct can be defined as improper interference, in the broadest sense, with the proper functioning or activities of the University or those who study or work in it; this includes actions which damage the University.

These pages also provide information about the Office of the Independent Adjudicator for Higher Education which operates an independent scheme for the review of student complaints which is free to students.

Suspension of study processAny period of time where a student’s studies are formally suspended is known as a Suspension of Study. In the NHS this is sometimes called a Progression Break; in other areas e.g. UCAS, it may be known as a Deferral.

In the School of Health Sciences, there is one possible Suspension of Study prior to entry and, once on the programme, there are two types of Suspension of Study: Type 1 where application is made by the student and Type 2 which is driven by the clinical practice performance of the student while on the programme and influenced by slightly different Professional Body regulations (e.g. NMC*, HCPC*, GOC*). These are described below but you should consult your programme handbook for specific information about your programme and follow advice about any additional forms that need to be used.

Please see MySHS http://moodle.city.ac.uk/course/view.php?id=3331 for further information.

Office of the Independent Adjudicator for Higher Education (OIA)When the University’s internal procedures in relation to student appeals, student complaints or student disciplinary cases (including cases of academic misconduct) have been concluded a student will be issued with a Completion of Procedures (CoP) letter. Following this, a student who is dissatisfied with the final decision on his/her case may be able to apply to the Office of the Independent Adjudicator for Higher Education (OIA). The OIA is a national body. It operates an independent scheme for the review of student complaints which is free to students. Information and eligibility rules are available at www.oiahe.org.uk

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Support Services

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Support Services

Academic supportOur Student Contact with Teaching Staff policy outlines what you can expect from interaction with academic staff beyond formal learning opportunities including personal tutoring, academic tutorials and responses to queries: http://www.city.ac.uk/__data/assets/pdf_file/0009/68994/policy_on_student_contact_with_teaching_staff.pdf

Personal Tutor

The University has a framework for Personal Tutors. The full text can be found on the Academic Services website: http://www.city.ac.uk/about/education/quality-manual/4-student-support-and-information

For those students undertaking the BSc (Hons) Nursing Programme your route leader will act as your personal tutor. You should normally expect to be able to see the same personal tutor for the duration of your course. For those students undertaking the generic Nursing route, your personal tutor will be the Programme Director. Those undertaking the APEL module will have the module leader for that module as their personal tutor. If you are undertaking the Return to Practice or Overseas Nursing Programme, your personal tutor will be either Ben Teh or Sarah Storer at Transformational Learning Consultants.

SHS has developed “A Guide for students and staff in the School of Health Sciences: Working Together – You and Your Personal Tutor. You can access this guide on MySHS http://moodle.city.ac.uk/course/view.php?id=3331.

Professional Support

The Student Centre at Northampton Square brings together a comprehensive range of support activities, making them easily accessible to our students. Services are available in the following areas: Counselling; Faith; Financial Support; Health; Housing; International Student Support; IT;

Library; Sports (through Saddlers Sports Centre); and Student Administration.

The Student Centre is located on Level 2 of the University Building. Contact details are:

[email protected] / http://www.city.ac.uk/studentcentre/ General enquiries: +44 (0) 20 7040 5060; Enquiries about services for students: +44 (0) 20 7040 7040; Fax +44 (0) 20 7040 6030

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http://www.city.ac.uk/about/education/quality-manual/4-student-support-and-information


http://www.city.ac.uk/__data/assets/pdf_file/0009/68994/policy_on_student_contact_with_teaching_staff.pdf

http://www.city.ac.uk/__data/assets/pdf_file/0009/68994/policy_on_student_contact_with_teaching_staff.pdf

Learning SupportThe Learning Success Team provides a range of specialist services aimed at enhancing the learning experience for students across the University. These services include:

Disability Services Dyslexia Support Student Mental Health and Wellbeing Academic Learning Support.

The Team is located in the Student Centre. Contact details are: [email protected] or [email protected] /

http://www.city.ac.uk/study/undergraduate/why-choose-city/student-support/learning-support Tel: +44 (0)20 7040 0246; Fax: +44 (0)20 7040 6030; Textphone: +44 (0)20 7040 5080

Disability Support

The Disability Service offers advice, guidance and support. We offer one-to-one consultations during which we can discuss:

Legal Entitlements How your disability is affecting your studies

What adjustments can be made to enable you to get the most out of your studies

Special Examination arrangements where applicable

Liaisons with academic staff, hall mangers, library staff, etc. to ensure support is put in place

Funding options that may be available to assist with your additional support needs

Organising support workers where applicable.

Dyslexia Support

The Dyslexia Service provides assistance for students with dyslexia and other Specific Learning Difficulties. Services offered include:

Dyslexia screenings Full dyslexia assessments

Needs assessments

Specialist one-to-one support

Advice on dyslexia and other specific learning difficulties

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Information on funding that may be available to assist with your study needs

Special Examination arrangements where applicable

Liaising with academic staff, hall managers, library staff, etc. to ensure support is put in place.

Process if you require special Arrangements for examsSpecial Exam Arrangements may be available for you if:

You have a disability You have a specific learning difficulty, such as dyslexia

You have a mental health condition

You are pregnant

You are suffering from injuries that may affect your performance in exams.

How does it work?

Contact Learning Success for an appointment Meet with Learning Success staff

Learning Success informs Exams Office of any SA provisions

SA student submits form to Exams Office with exam module codes

Exams Office arrange alternative venue where invigilators are aware of SA

Please be aware that you will be required to submit any current certification to Learning Success immediately. Students who believe they may be dyslexic or have another learning difficulty should be aware that a full assessment takes a number of weeks. If you do not apply for special exam arrangements at least a month before your exam takes place, you may not get them.

Mental Health Conditions

If you have a diagnosed mental health difficulty and would like to discuss possible adjustments around your exams, please contact Learning Support.

You will be required to bring a letter from either your GP or consultant confirming your disability in order for appropriate adjustments to be put in place.

Please note it is your responsibility to register with Learning Support in order to ensure special arrangements are in place for exams. As part of the process you will be assessed by Learning Support and be asked to complete documentation. If you do not get assessed and complete relevant documentation requested by Learning Support, special arrangements may not be in place. Please remember that you need to activate the Special Arrangement for each examination period using the SE2 form. If you do not submit this form in time you may not be

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able to have any special arrangement, and will not be able to use this as an Extenuating Circumstance. It is your responsibility to ensure you receive the correct adjustment. You will be sent this form by the Exams Office, who will also tell you when the form must be returned.

Academic Learning SupportThe Academic Learning Support team helps develop both undergraduate and postgraduate students' skills so that they can study more effectively. We can discuss study skills including critical thinking, essay, report or dissertation writing, referencing, time management, revision and examination techniques.

Please contact us on 0207 040 0246 for an individual appointment or you can email us on [email protected]. A range of workshops are also held throughout the year on study skills related topics and group study skills sessions are offered within courses. Please note that proof reading and English language support are not offered by the service.

Mental Health ServiceYou can access advice and support in relation to your mental health from the Mental Health Service. Find out more on the Mental Health Service's web pages or contact the team on this email: [email protected].

Careers, Student Development & Outreach teamThe Careers, Student Development & Outreach team offers advice, guidance and support on careers-related activities. Services include:

One on one careers guidance interviews, CV checks, mock interviews and practice psychometric tests.

The Buddy Scheme, which connects incoming first years to second year students on their course to help them integrate into university life.

A range of skills workshops, many of which are delivered in partnership with employers, along with tailored activities including a community volunteering programme, the Professional Mentoring Scheme, and Snapshot – our insight into industry.

Advice on how to use extracurricular activities to develop the skills and competencies that employers look for.

A comprehensive vacancy board for placements, internships and graduate jobs. Unitemps, City’s in-house temping agency which offers part time paid temporary work in and

around the University. City’s Widening Participation activities, which include opportunities for students to work as

WP Ambassadors, promoting the benefits of Higher Education to young people from underrepresented backgrounds.

The Service is located on Level 1 of the Drysdale Building. Contact details are:

Tel: + 44 (0) 207 040 [email protected]/ http://www.city.ac.uk/careers

City University London Students’ Union (CULSU)

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mailto:[email protected]/


http://www.city.ac.uk/current-students/health-wellbeing-sport/mental-health-and-wellbeing-support


The Students’ Union is run by students for students. It is led by student Officers elected by City University London students each year, who represent students’ views to the University and beyond. The ‘Union Support Service’ within the SU provides advice and advocacy for students on a range of issues including external circumstances, academic appeals, complaints and housing. The Union also runs a large number of student societies which any student can join, and runs an annual programme of events. The Students’ Union is located in front of the main University building in Northampton Square. Contact details are:

Tel: 020 7040 5600; Fax: 020 7040 [email protected] / http://www.culsu.co.uk/

Other Student Support ServicesStudent CentreThe Student Centre at Northampton Square is City University London’s “one stop shop” for students to visit with any kind of problem or query and receive a resolution straight away, or be linked up with the correct department to get the appropriate answer. It provides a range of specialist support services to enhance your student experience and to help you succeed at University.

The Student Centre can help you with:

Finding somewhere to live Questions you have as an international student

Dealing with money problems

Finding your way around

Exploring multi faith and prayer

Getting extra support for learning

Making appeals and complaints

Finding out about sport, health and wellbeing

The Student Centre is located on Level 2 of the University Building. Contact details are:

[email protected] / http://www.city.ac.uk/studentcentre/ Tel: +44 (0) 20 7040 7040; Fax: +44 (0) 20 7040 6030

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http://www.city.ac.uk/studentcentre/

mailto:[email protected]?subject=an%20email%20from%20the%20website

http://www.city.ac.uk/study/undergraduate/why-choose-city/student-support/wellbeing

http://www.city.ac.uk/about/education/academic-services/student-appeals-and-complaints

http://www.city.ac.uk/study/undergraduate/why-choose-city/student-support/learning-support

http://www.city.ac.uk/study/undergraduate/why-choose-city/student-life/equality-and-diversity/faith

http://www.city.ac.uk/visit

http://www.city.ac.uk/study/undergraduate/funding-and-financial-support/money-management

http://www.city.ac.uk/study/undergraduate/why-choose-city/student-support/?a=27514

http://www.city.ac.uk/accommodation

http://www.culsu.co.uk/


In an emergencyIf you face an emergency and need to contact someone at the University, you should contact your School in the first instance, during working hours. The contact details are:

020 7040 3333

In extreme cases, such as the death of a student, the University does have a Duty Manager who can be reached out of hours on +44(0) 20 7040 3333.

Feedback and RepresentationCity University London considers that all students have a valuable role to play in informing the development of programmes and shaping all aspects of the learning experience offered to both current and future students. Students should also visit the Your Voice, Our Action web page www.city.ac.uk/feedback.

Your VoiceCity University London considers that all students have a valuable role to play in informing the development of programmes and shaping all aspects of the learning experience offered to both current and future students. The views of students are vital in helping to ensure that the University provides students with the highest quality of education and these contributions directly inform the development of relevant strategies and action plans, including the University’s Education and Student Strategy.

To this end, the University in conjunction with the Students’ Union, actively seeks to encourage students to share their views and is committed to considering and responding to feedback fully.

Two important ways in which students can engage with the development of their programme is to provide feedback via questionnaires and the representation system.

Student Feedback Questionnaires

Your feedback plays a vital part in shaping your experience, and the experience of future students. We would encourage you to use all the opportunities available to you to feedback on your experience and will keep you informed of developments made in response to your feedback through student committees, your representatives, and published information.

Module Evaluation

All students are invited to undertake an evaluation of their experience at the end of each module, normally in the final lecture. This process aims to elicit a high volume of anonymous information to identify strengths of a module and areas for development so as to maintain a continuous cycle of improvement. The University operates a common question set for module evaluation so as to ensure consistency of approach and measurement across all provision.

Annual Programme Evaluation

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Annual Programme Evaluation (APE) is undertaken by every programme and provides a record of the main issues you have raised and how they have been addressed. Programme Manager/Director will make arrangements to share with you APE and action plans for your programmes.

Internal SurveysYour Voice 1 and 2

Undergraduate students in Years 1 and 2 are invited to participate in the University’s Your Voice surveys. This anonymous activity focuses on programme-level and wider University experiences, and questions are constructed to complement those asked through module evaluation.

There are questions common to both Your Voice 1 and 2 and the National Student Survey. Some questions are specific to the student’s year of study. The University is keen on tracking student feedback through the student’s University journey.

Eligible students will first receive an e-mail inviting them to complete the survey online; non-respondents are followed up by post and telephone.

Timing of the surveys will be communicated to you by your Programme Manager/Director.

External SurveysThe University also participates in a number of externally run student surveys.

National Student Survey (NSS)

The National Student Survey (NSS) is a national survey of final year undergraduate students. It runs across all publicly funded Higher Education Institutions in England, Wales and Northern Ireland. Some higher education institutions in Scotland also take part. The NSS is a national initiative that has been conducted annually since 2005. Those surveyed include full and part-time, final year students studying for a wide range of undergraduate courses. Details of the survey can be found at: www.thestudentsurvey.com

The survey was commissioned by the Higher Education Funding Council for England (HEFCE) and is undertaken by Ipsos MORI, an independent market research agency.

The survey asks final year students a range of questions about the quality of the education and support that they have received. The survey opens in mid-January and closes in mid-April, however each University chooses the week in which survey promotion will start at their institution. Eligible students will first receive an e-mail inviting them to complete the survey online; non-respondents are followed up by post and telephone.

Postgraduate Taught Experience Survey (PTES) and the Postgraduate Research Experience Survey (PRES)

The Postgraduate Taught Experience Survey (PTES) and the Postgraduate Research Experience Survey (PRES) are sector-wide questionnaires, conducted online, which enable the University to collect feedback from postgraduate and postgraduate research students. PTES is

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conducted annually whilst PRES is biennial. Results from these surveys will be used to support internal enhancement activity at a University and programme-level.

Survey dates 2014-2015The survey dates for 2014-15 will be confirmed in October 2014. They are likely to take place between January and May 2015.

The University, Programme Teams and the Students’ Union work together to ensure that we receive a good response rate to all surveys, as the data collected is vital in supporting City in ongoing work to enhance the student experience.

Your Voice, Our ActionFeedback from students is essential to inform the development of the University’s courses and to help shape all aspects of the learning experience. We actively seek and encourage you to give us your views and online surveys are one of the main ways that we do this.

Your Voice, Our Action is the University’s feedback campaign that runs throughout the year. In order to complete the feedback loop City understand that we should communicate back to students on how we use their feedback. The results of surveys and other forms of feedback from students are used to support planning work that will enhance the student experience. The University and your Programme Team will keep you informed of actions that are taken to respond to your views and will explain when it is not possible to resolve an issue.

Student Committees and RepresentationThe University and Students’ Union are jointly committed to operating and supporting an effective system of student representation throughout all levels of University governance.

Key roles include:

Student Representation Officer:

Each School has one School Representation Officer (SRO) who acts a link between programme representatives and the Students’ Union. SROs also attend relevant Student Experience Forums to represent the views of students in their School. This position is filled via Students’ Union elections and all students are eligible to stand and to vote.

The School of Health Sciences (SHS) School Representation Officer acts as the recognised spokesperson for students in the School concerning internal School matters.

The SRO actively uses the network of Programme Reps to encourage a two way dialogue with the Students’ Union, and University including collecting feedback and encouraging engagement in University and Union consultations. The SRO takes an active role in Students’ Union decision making as a member of the Students’ Union Executive Committee and attends Students’ Union Council.

The SRO co-chairs the School’s Student Experience Committee that oversees broader student experience within the School.

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The SRO offers practical support and advice to Programme Reps at a local level (e.g. regular surgeries) and liaises with Programme Reps as needed in relation to matters arising at Student-Staff Liaison Committees.

Programme Representatives Each programme must have a representative, elected by their peers, to represent the views

of the students on that course. The number of representatives is dependent on the size of the cohort.

Students’ Union Part-Time Officers Each School has one School Representation Officer (SRO) who acts a link between

programme representatives and the Students’ Union. SROs also attend relevant Student Experience Forums to represent the views of students in their School. This position is filled via Students’ Union elections and all students are eligible to stand and to vote.

In addition to the SROs there are also four Liberation Officers and an International Officer. Liberation Officers represent the views of minority or under-represented groups. The International Students' Officer represents a particular group of students present at City who have very specific concerns. These positions are filled via Students’ Union elections and all students are eligible to stand and to vote.

Students’ Union Full-Time Officers Each year three Sabbatical Officers are elected by students via Students’ Union elections to

represent their views at University level. Students elect a President, Vice President Education and Vice President Activities and Development. They participate in a range of committees and strategic project groups including Council, Senate, Education Committee and the Student Experience Committees.

The Students’ Union provides a range of support to all students undertaking any form of representation. Further information can be found here: http://www.culsu.co.uk

Student committees

Student-Staff Liaison Committees and Student Experience Committees run around once per term for each programme. These meetings are used to enable Student Representatives to put their views and the views of their fellow students across to a group of senior programme and school staff.

You will receive more information on how to become a student representative at the beginning of each year of your programme. If you would like further information, please speak to your Programme Director/Manager or David Ross, Quality Officer [email protected] or directly with the Student Union.

STUDENT-STAFF LIAISON COMMITTEE

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Staff-Student Liaison Committees (SSLC) are responsible to a Programme Committee for engaging with students; considering their views on the quality of the programme; seeking views on strengths, areas for improvement and responding to issues raised.

The SSLCs are chaired by the Programme Manager/Director, with significant number of programme representatives that will normally outnumber staff membership.

The committee is held once a term. Further information can be obtained from:

Dr Julie MacLarenE-mail: [email protected]


PROGRAMME COMMITTEEProgramme Committees are responsible to the Board of Studies for managing the day-to-day academic quality and standards of provision and for ensuring effective engagement with students on programme-related matters. The Programme Committee supports the Programme Manager/Director in the effective management of the programme.

The Programme Committee is chaired by the Programme Manager/Director and comprises members of staff responsible for the programme. Elected programme representatives are invited to sit on the committee.

The committee meets once each term. Further information can be obtained from:

Dr Julie MacLarenE-mail: [email protected]


Dates will be made available on the Programme meta-module on Moodle.

STUDENT EXPERIENCE COMMITTEE

The Student Experience Committee (SEC) is responsible to the Board of Studies for the discussion and provision of advice on matters concerning the broader student experience. Collated issues arising from Student Experience Committees will also be reported to the University Executive Committee and Students’ Union Executive to inform institutional planning and management actions.

In the School of Health Sciences the SEC is jointly chaired by the Associate Dean Education (Quality and Student Experience) and SHS Student Representation Officer. The Vice President Education, Lead representatives, elected academic staff and professional services staff are members of this committee

The committee meets once a term and is held in the evening. A celebration event is hosted following the final meeting of the term by presenting prizes to students and staff.

MINUTES

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Minutes of student committees are available will be available on MySHS http://moodle.city.ac.uk/course/view.php?id=3331.

Programme Action plans from Annual Programme Evaluations are available from the Programme Committee.

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Learning Resources

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Learning Resources

LibraryThe School of Health Sciences collection is at the University Library. It contains a good selection of books and journals covering all health related courses. The journals are on the 3rd floor, books are on the 4th and 5th floors and silent study areas are on the 4th, 5th and 6th floors.

Address and opening times: University LibraryLevel 2 University Building City UniversityNorthampton Square London EC1V 0HBTel: 020 7040 8191

In term time, the library is open 0830-0000 (Monday to Fridays) and 1000-2200 on Saturday and Sunday. 24/7 opening will be offered around the main undergraduate exam periods.

Only those with a valid City University ID card or current City University library ticket will be admitted after 2100 on weekdays and 1800 at weekends,.

Security Officers have the right to refuse entry.

More information can be found at http://www.city.ac.uk/library/libraries

Borrowing itemsIf you are on a course at City, you are allowed to borrow up to 15 books/videos/DVDs/CD ROMs from the Library. Please remember to bring your ID card each time you visit. You will not be able to access Libraries, request, borrow, or renew items in person without your ID card.

Fines are charged on late returns and late renewals of borrowed items. Please remember to pay your fines promptly as it can affect your future borrowing privileges or may result in your qualification being withheld.

Renewing ItemsYou can renew items you have borrowed by:

Using the online library catalogue: http://www.city.ac.uk/library Calling the library directly during opening hours (see telephone number above) In person at the service desk, using your ID card

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http://www.city.ac.uk/library/libraries

Electronic ResourcesWe have a growing collection of databases, eBooks and eJournals which can be accessed anywhere you have an internet connection and your City University IT login (e.g. abcd123).

Reading ListsReading lists can be accessed online simply by entering the appropriate module code or from your Moodle module. Click on the title of the item to see it’s availability or if it’s an online resource, click ‘Online Resource’ (right hand side) to access it directly. You can also sign in to your reading list to make notes for yourself and mark your reading intentions for an item.

Interlibrary LoansThere is an interlibrary loan service at all sites. This allows students to access resources which CityLibrary doesn’t provide. Costs are £3.00 per article/book. Books on loan from the British Library will be for reference use only during the loan period at the requested site. Articles are usually provided electronically however you can request to collect a print copy at the time of placing your request.

Training and SupportThere are three Subject Librarians available to support School of Health Science students. They can answer any enquiries regarding accessing and using library resources. Students can book 1-2-1 training sessions with them on topics such as finding information for assignments, using specific resources, performing a literature review and citing and referencing.

Catherine Radbourne [email protected] (Nursing and Midwifery) Endang Scanlon [email protected] (Radiography and Continuing Professional

Development) Steve O’Driscoll [email protected] (Health Services Research and Management;

Language and Communication Sciences and Optometry divisions)

Online subject guides are available for all health related programmes. These provide details and links to specialised resources related to specific subjects and a number of user guides, including citing and referencing guides.

The Library has created an online module on Moodle called SHS Learning Support. This provides access to guides, hand outs, online presentations and useful web links on a number of topics including anatomy and physiology, critical appraisal, evidence based medicine and reflective practice.

Computers and PhotocopiersThe Library has computers on the 2nd and 3rd floors with a small silent study computer room on the 6th floor. These computers are on the University Network which means you can access your documents that are saved in your profile. Like the rest of the student computers, these have Microsoft Office applications such as Excel, Power Point and Word. Wifi access is available using Eduroam. Printing from these computers and is charged at 5p per A4 black & white or 8p for double sided black & white. To print you will need to add credit to your IT account which can be done using print credit machines in the library or online https://intranet.city.ac.uk/print.

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There are a number of photocopiers available in the library. These can be used by swiping your ID card or entering your IT account details and paying with your print credits.

IT Support ServicesFor IT support contact the IT Service Desk by calling 020 7040 8181.

Training sessionsThe Library provides training in the use of a variety of electronic resources. Training sessions usually last for up to one hour and can be booked by filling in a library training booking form in either library. For training on IT contact staff at the Issue desk for further information.

Assistance with computer problemsContact IT-support for students for IT or problems with Moodle:

IT Services for StudentsE101Drysdale BuildingCity University LondonNorthampton SquareLondonEC1V 0HB

T: +44 (0)20 7040 8181 W: https://intranet.city.ac.uk/students/it/it.html

Printing and Print creditsWhen you register to use the computers, a printing account is automatically opened for you. To be able to print from the computer, you will need to keep your account in credit. You can pay for print credits at the Service Centre (room E101, Drysdale Building, Northampton Square) Monday-Friday, 09.00-20.00 (term time only) or at the issue desk in the library. The minimum purchase there is £5.00. Your account will typically be credited within 15 minutes of purchase. The cost of printing is 5p per page.

You can also top up print credit via this link: https://intranet.city.ac.uk/students/it/it/print.html.

Drop-In Service CentreThe Service Centre is located in E101 Drysdale Building, Northampton Square. You can find IT help guides and ad-hoc assistance (i.e. wireless setup, printing support, account creations, queries, etc.).

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https://intranet.city.ac.uk/students/it/it.html

SoftwareThe networked computers allow access to a wide range of packages including word-processing, spreadsheets, graphics and statistics. You can also access/use email and the Internet.

There are a number of computing rooms available in Northampton Square: Rooms EG14, EG12, EG07, EG05, EG03, EG04, and in the Northampton Square Library Rooms U306 and U307.

Open late evenings and on weekends. Call x8181 for specific times which vary during term time and holidays. Some are 24 hour labs. To access these labs after 5:30 pm ask at main Reception Desk to get a PIN number put on your City University Photo ID for swipe access to EG03, 04 & 05 computer labs. See:https://intranet.city.ac.uk/students/it/it/resources_and_facilities/where_to_find_computer_rooms.html

I.T. Skills Room availability could be checked using the web link http://www.city.ac.uk/visit/computer-rooms, this way you can see which room has more PCs available at any one time (might be good if they want to work in group). These rooms are open from 8am – 8pm term time, and from 8am- 6pm out of term. Also the 24 hour rooms are EG03, EG04, EG05 and are accessible from Spencer Street entrance.

How to register/gain accessTo register you must complete the on-line self-registration procedure, details of which should be given to you when you start your programme/module. If you do not receive this information, or lose it, sheets explaining the procedure are available in the computer rooms.

Once registered, you will need your login name and password each time you wish to access the system. If you have any problems or queries about registration / access please contact the IT Service Desk Ext: 8181

At the beginning of the programme, ALL students, either by self-registration or through the taught informatics sessions will have access to the full range of network services provided by the Computing Services Department.

You are entitled to use any of the computer suites within the University. Access arrangements and times are outlined in the User Handbook distributed at the beginning of the programme and available in the computer suites.

E-mailCity’s student email service is called Office 365. On-line registration automatically creates an email account for you and gives you an email address. To access this email account visit www.city.ac.uk and select the e-mail option from the homepage.

Standards of Behaviour in the Computer SuiteWhen using these services, there are a variety of obligations placed upon you as to what constitutes acceptable standards of behaviour. These constitute local University policies and

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https://intranet.city.ac.uk/students/it/it/resources_and_facilities/where_to_find_computer_rooms.html

some national statutory obligations. Full details can be found at http://www.city.ac.uk/ic/conditions_of_use.html If you are found misusing the facilities you may have your access privileges withdrawn. Please note if your access privileges are withdrawn, this may affect your ability to complete your academic work and submit your assignments.

Banned from public PC rooms are: Food Drink Smoking Mobile phones

Learning and Teaching

The use of IT facilities is provided for academic purposes, therefore priority is given to students using the computers for their academic work. There are periods of excess demand on the facilities. It is inappropriate that students should be using equipment to access ‘chat rooms’ or play games, whilst this demand exists.

Due to the demand for access to facilities, the University operates an open access policy. This means that although teaching may be taking place, you may be able to use the facilities at the discretion of the lecturer.

Whilst teaching is taking place, you must acknowledge that this is a teaching and learning environment and:

Leave when requested to do so by the lecturer Not disrupt the group Not cause any noise within the class Enter and leave the room quietly Mobile phones must be switched off Only access machines that are not in the immediate vicinity of the taught session.

Taught sessions are for teaching purposes only. You should give the lecturers the courtesy of their attention. These sessions are not for social activities. Personal email access should be done in your own time.

Professional obligationsYou have various statutory and legal obligations to maintain confidentiality and security of clinical and personal data you may handle via a computer. You will be expected to conform to the following regulations:

Data Protection Act (1998) Access to Health Records Act (1990) Copyright, Designs and Patents Act (1988) Computer Misuse Act (1990) Health and Safety at Work Act (1992)

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http://www.city.ac.uk/ic/conditions_of_use.html

NMC Code of Professional Conduct (NMC April 2008) http://www.nmc-uk.org/ HCPC Guidance on Conduct and Ethics for Students

http://www.hpc-uk.org/assets/documents/10002C16Guidanceonconductandethicsforstudents.pdf

Use of equipment Behaviour that has the potential to disrupt the work of others, or can reasonably be considered offensive by them, will not be tolerated. This can include:

Excessive noise The display and access of offensive material Invasion of privacy Unauthorised access to other people’s files Harassing email Attempts to sabotage or misuse the equipment

Investigation and EnforcementComplaints and anomalies may prompt investigation of possible breaches of the Conditions of Use. Certain activities on the network and centrally provided systems are routinely logged and/or automatically monitored. These include:

Usage of workstations Access to web pages Access to software Volume of data transfers Quantity of email.

Note that the address and date/time of access to web sites can be tracked. If you are identified as accessing material that may be considered illegal or offensive further action may be taken.

Serious breaches of these conditions will be handled by the University Disciplinary Procedures. However, where the misuse has implications for clinical ‘fitness to practice’, additional disciplinary measures may be instigated, which may have implications for your continuation on the programme.

Lecture CaptureLecture capture technology (video- and/or audio-recorded sessions) is enabled in over 40 rooms in the University. This technology allows lecturers to record their lectures and share them with you to support your learning, reflection and revision. For the full Lecture Capture Policy see the Student Information and Support Section of the Quality Manual (http://www.city.ac.uk/about/education/quality-manual/4-student-support-and-information).

While the system is in place to record lecturers rather than students, there is a possibility that you may be recorded to some degree during captured sessions, but you will be notified at the start of a lecture series or session by the session leader if the lecture capture system is in use. If you feel that you do not want to be recorded even momentarily for your own privacy or safety, please make this known to your lecturer. You may wish to sit slightly away from the teaching pod to ensure you do not feature in the video recording, if it is in use.

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http://www.nmc-uk.org/

Social facilitiesStudents’ UnionAs a City University student, you automatically become a member of the Students’ Union. Your Students' Union is here to help make your time at City University London fun and fulfilling. As well as organising social events, the Students' Union is actively involved in student politics and can give you support and advice. Our Students' Union is affiliated to the National Union of Students (NUS).

The Union has facilities that include a shop, and the Saddler’s Bar – the campus venue for student drinks, food and evening entertainment.

The Union has a diverse range of student-led clubs and societies on campus that are set up by like-minded individuals who want to meet to share a common interest. Society interests include anything from promoting different national cultures and history, music and drama, media and technology, politics and campaigning, and a range of special interests like mountaineering or motorsports. If you can’t find a society that meets your particular interest, the Union can also help to set up your own club or society.

For more information about the Students’ Union, its services, or the current list of clubs and societies, please see the website: www.culsu.co.uk

Sports and Leisure FacilitiesThe University’s Sports and Leisure Service offers a range of classes, team sports and wellbeing programmes.

CitySport Facility - A new sports facility on Goswell Road, CitySport, is opening in autumn 2014. With over 3,000m² of floor space, CitySport will provide outstanding facilities and equipment for students, staff and the local community, whether their focus is on training for health and wellbeing, rehabilitation, improving sports performance or simply having fun. The facility will include six-court sports hall, a 100 station fitness area, improved and spacious changing facilities, four multi-purpose studios and separate team changing areas.

Campus Physical Activity Programme - Choose to stay healthy and fitter by attending group exercise classes. Improve your social networking and have some fun at the same time.

Represent City in Sport - If you want to take part competitively in Sport, you can attend team trials, where you will have the opportunity to be chosen for the squad and represent your chosen team in the upcoming season. Many of our sports teams compete in either the British Universities & Colleges Sport (BUCS) or the new London Universities Sports league (LUSL), and play against teams from other universities on a Wednesday afternoon.

For more information about the City Sports and Leisure Service and its facilities, please see: www.city.ac.uk/sport-and-leisure/

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Refreshment Facilities

At the Northampton Square site of the University, refreshments can be purchased in a number of locations including the cafeteria, restaurant and Students’ Union.

Health and Safety and emergency procedures

Student Responsibility Take reasonable care of your safety and that of others Listen to advice given by your lecturers/supervisors Report accidents (actual and near miss) occurring in the University to make the

environment a safer place to study.

TrainingIf you undertake a placement or other activities where you may be exposed to significant hazards, a risk assessment would have been carried out and will be communicated to you.

You will receive a health and safety briefing if any hazards are associated with your programme/ environment.

Remember; you should not undertake an activity unsupervised if you have not received the appropriate safety information, instruction or training.

Safety inductionsSafety inductions are an essential process to ensure that you are made aware of the University's Health and Safety arrangements, general Health and Safety policies, procedures and specific workplace hazards.

If you have any queries, refer to the Student Services Helpdesks for safety information.

FireOn Discovering a Fire

Raise the alarm (at nearest fire alarm call point) Warn people in the immediate vicinity Evacuate the building

Make sure you know the location of the nearest fire alarm call point

A continuous alarm will sound in the event of an emergency. In the event that the alarm does not work, dial 2222 (School buildings) 3333 (University buildings).

You are always required to evacuate the building on hearing the alarm Follow the fire exit signs and leave the building. Proceed to the assembly point Follow instructions given by the University Fire Wardens (staff trained in fire safety -

they wear the Yellow High Visibility waistcoat when on fire warden duty) Do not use lifts during an emergency evacuation

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Do not re-enter the building until you’ve been given clearance.

Fire PreventionFire prevention is common sense. Report any situations that may cause a potential fire to a member of staff.

Fire drills will be held at least once a year Familiarise yourself with all fire escape routes and evacuation procedures. Fire notices are displayed in all University Buildings.

First AidFirst Aid signs are displayed in all University buildings, details include: name, extension number, location of first aiders and out of office emergencies.

The School has trained first aiders to deal with an emergency who can be contacted or via Reception on each School site.

Security Officers are trained in emergency first aid techniques and can be contacted via 3333 (University buildings). Look out for the first aid signs

If you have an actual accident, or are involved in an incident i.e., a potential accident that could have resulted in injury, ill health, damage or loss whilst studying at the University then report it. There are accident forms available for this purpose.

School buildings: Reception If the accident occurs elsewhere, report it to your personal tutor Alert security if outside normal university hours, however inform your personal tutor

as soon as possible. Contact School staff to complete the City University London accident / incident

form.

Electric Shocks Never use an electrical appliance, which seems faulty or looks in poor condition. Always check that electrical equipment has a “PAT” tested sticker. If someone receives an electric shock from an item of equipment, switch off the

current. If the person is unconscious seek help from the nearest first aider.

SpillagesIf you are unsure about dealing with a substance spillage, alert your lecturer, demonstrator, supervisor or School Site Manager.

Emergency kits for cleaning spillages are available. Always wear appropriate protective clothing, gloves, avoid skin contact with

spillages. You may in certain cases require respiratory protection. Cleaning fluids, photocopier chemicals should be stored correctly, spillages should

be dealt with immediately - if in doubt ask your supervisor.

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Gas Leaks If you suspect a gas leak, do not touch electrical switches, or use a naked flame. Notify a member of staff immediately. Ventilate the area. Turn off the gas supply if you are able to identify the source. Report any defective gas cylinder gauges immediately (Contact Facilities Team via

Reception)

Laboratory SafetyNEVER climb on benches, tables and chairs

Follow all instructions Always wear correct clothing and protective equipment e.g. lab coats, gloves No eating, chewing gum, drinking, smoking Familiarise yourself with emergency procedures (know the locations of the nearest

shower, first aid kit, fire fighting equipment and emergency exit) Ensure you know how to operate equipment safely before beginning Report all known or observed hazards/incidents and injuries to your supervisor Be aware of posture: static posture without regular change should be avoided Ensure good house-keeping in the lab, use disposal units provided.

Never wedge open fire doors or block or obstruct doorways, gangways, corridors and stairs. Long HoursTake regular breaks, mental or physical fatigue causes loss of concentration, drowsiness and making you more prone to mistakes and accident

ComputersWorking on computers for long periods can cause eyestrain, aches and pains to fingers, wrists, shoulders, headaches. To reduce the chances of this occurring:

Mix computer based work with other work. Take regular breaks. Have a stretch every 30 minutes Look away from screen frequently, this allows your eyes to relax. Alternate mouse use with using key strokes Adjust the workstation and chair to suit you. Your forearms should be

approximately horizontal with the keyboard, avoid hand wrists.

Manual Handling and LiftingThere is a right way to move objects safely. Never move or lift anything that is beyond your capability. Wherever possible obtain assistance or use a trolley.

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