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INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY AND APPLIED NUTRITION S.J.P. CAMPUS, NEAR M.S.BUILDING & SKSJT HOSTEL BANGALORE – 560 001 Ph: 22262960 Telefax: 22268562 Email: [email protected] TENDER NOTICE Sealed tenders are invited for Annual Maintenance Contract for Computers / Catering Contract for Hostel / Security / Electrical / Plumbing / Air conditioners / Housekeeping / Manpower (Room boys, Laundry boys, Utility workers etc.,), Front Office / Kitchen / Food & Beverage Service / Administration etc., Sealed tenders for each item to be submitted indicating the Vat, Taxes etc., The bidders should submit separate sealed cover for each item clearly superscribing on top. Desirable experience for manpower bidders for Executive Development Centre: Prior experience in 3 star and above category of Hotels. The tenders are to be submitted along with a Demand Draft for Rs.25,000/- separately for each item as an Earnest Money Deposit drawn in favour of the Principal, Institute of Hotel Management and Catering Technology & Applied Nutrition, Bangalore.

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INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY AND APPLIED NUTRITION

S.J.P. CAMPUS, NEAR M.S.BUILDING & SKSJT HOSTELBANGALORE – 560 001

Ph: 22262960 Telefax: 22268562 Email: [email protected]

TENDER NOTICE

Sealed tenders are invited for Annual Maintenance Contract for Computers /

Catering Contract for Hostel / Security / Electrical / Plumbing / Air conditioners /

Housekeeping / Manpower (Room boys, Laundry boys, Utility workers etc.,),

Front Office / Kitchen / Food & Beverage Service / Administration etc.,

Sealed tenders for each item to be submitted indicating the Vat, Taxes etc.,

The bidders should submit separate sealed cover for each item clearly

superscribing on top. Desirable experience for manpower bidders for Executive

Development Centre: Prior experience in 3 star and above category of Hotels.

The tenders are to be submitted along with a Demand Draft for Rs.25,000/-

separately for each item as an Earnest Money Deposit drawn in favour of the

Principal, Institute of Hotel Management and Catering Technology & Applied

Nutrition, Bangalore.

The last date for submitting the sealed tender is within 15 days from release of

advertisement.

The tender details, terms and conditions can be downloaded from

www.ihmbangalore.kar.nic.in

Sd/-PRINCIPAL I/C

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INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY& APPLIED NUTRITION, S.J.P. CAMPUS, BANGALORE – 560 001

Terms and Conditions for Tenders for Annual Maintenance Contract for Computers / Catering Contract for Hostels / Security / Electrical / Plumbing / Airconditioners / Housekeeping / Manpower (Room boys, Laundry boys, Utility workers etc.), Front Office / Kitchen / Food & Beverage Service / Admietc.

The sealed tender is for the Annual Maintenance Contract for Computers / Catering Contract for Hostels / Security / Electrical / Plumbing / Airconditioners / Housekeeping / Manpower (Room boys, Laundry boys, Utility workers), Front Office / Kitchen / Food & Beverage Service / Admin etc.,

1. The tender should be quoted in sealed cover at the lowest rate for the above items. The sealed envelope containing the tender should have the name of the firm quoting the tender on the outer cover of the envelope and should be addressed to the Principal, Institute of Hotel Management Catering Technology & Applied Nutrition, Bangalore.

2. The tenderer should be a reputed manufacturer / dealers authorized or approved agency / renowned institutions and Government departments and should be able to produce documentary evidence to that effect.

3. The tenderer should deposit a sum of Rs. 25,000/- as an Earnest Money Deposit at the time of submission of the tender. The tenderers should submit separately for each items enclosing separate earnest money deposit. The amount is payable by a demand draft in favour of the “Director, Institute of Hotel Management Catering Technology & Applied Nutrition, Bangalore”. The earnest money deposit will be returned within 20 days to all the unsuccessful tenderers.

4. The demand draft should be deposited separately in the Accounts section and a receipt should be obtained for the same. Tenders without earnest money deposit will not be considered.

5. The last date for the receipt of tender is within 15 days from release of advertisement.

6. The Principal / Secretary reserves the right to postpone / cancel / reject any tender without assigning any reasons.

7. The tender amount should clearly indicate the amount payable along with taxes, duties etc., if included in the price, the percentage of tax / duty to be shown separately. The rates quoted should be inclusive of all taxes, surcharges, excise duties, warranty, freight etc.,

8. The tenderer should furnish a copy of the Certificate of registration.9. In cases of dispute, the decision of the Principal / Secretary shall be final.10. For all legal disputes and Jurisdiction is Bangalore.11. No advance will be paid with the order.

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1) Annual Maintenance Contract for electrical and plumbing maintenance contract work for IHM / EDC/ IHM Hostels (from Government approved licensed qualified personnel / firms only) *No of people required for Three shifts: 1 Plumber, 1 Electrician Qualified and experience

Class I PWD contractor*General Shift : 1 Supervisor with Civil/plumbing/* subject to change as per requirement HT operation /

Installations as per Central Electricity Authority Rules

TERMS AND CONDITIONS:1. This contract for one year and it may be terminated earlier by either side by

giving 15 days notice. (Electrical / Plumbing and civil with effect from 1 st May 2011). However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will abide by any instructions / suggestions etc., given to you either by the in charge or any other person nominated by the Principal regarding your services rendered under this contract.

3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behavior and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act of indiscipline in our premises or in connection with the services referred to herein.

5. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all formalities in this regard.

6. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers.

7. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

8. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

9. Any theft, etc., the agency will be held responsible.10. Any dispute arise the jurisdiction will be in Bangalore.11. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

12. None of your employees are allowed to form any association, groups etc while working at the Institute / EDC / Hostels.

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Electrical Maintenance contract for IHM / EDC / Hostels:

EDC has 30 residential room training facility with Front Office, Restaurant, Conference hall with TV’s, Minibar, Refrigeration, LCD TV, Air conditioners, running hot and cold water, distribution awareness and maintenance of all IHM / Hostels electrical and plumbing works.

Duties and Responsibilities of the Contractor:

They should maintain the complete electrical installation, liase with Karnataka Power Transmission Corporation Limited, Public Works Department and other Government agencies for appropriate maintenance and running of electrical installation and plumbing.

Maintenance of Lift, Generator, Air conditioners.

Plumbing in all rooms

The works includes maintenance of passenger lift, service lift, HT panel, Sub station, water supply pump sets, borewell.

People qualified, experienced with necessary certification with competent authority of the above works have to be positioned in the Institute

Annual Maintenance Contract for Air Conditioners for the year 2011-12

Sl.No. Description of item TR

1 Split Air conditioner-66nos. 1.0, 1.5, 2.0 TR & 3.0 TR

2 Tower Air conditioner-2nos.

SECURITY:

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Supervisors – 02 nos*Guards – 18 nos * Subject to change as per requirements

Duties & Responsibilities: To safeguard and look after the IHM / Executive Development Centre / Hostels Property and any other Security related works etc., as may be assigned.In the event of any theft, etc., the agency will be held responsible and the amount will be recovered.

TERMS AND CONDITIONS:1. This contract for one year and it may be terminated earlier by either side by

giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will abide by any instructions / suggestions etc., given to you either by the incharge or any other person nominated by the Principal regarding your services rendered under this contract.

3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act of indiscipline in our premises or in connection with the services referred to herein.

5. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F., accidents, compensation, etc., and comply with all formalities in this regard.

6. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers / employees.

7. Neat Uniform for your staff are to be provided by you with ID badges. They should wear them all the time on duty.

8. The security guards should have working knowledge of English. 9. It is clearly agreed and understood that all staff deputed by you for this contract

will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

10. The rates claimed should be as per the Government rules.11. If any legal dispute arises, the jurisdiction will be “Bangalore”.12. Lunch facility along with ‘Support Staff’ could be availed at nominal charges per

day per head, for your staff on duty at the Institute premises on days when food is served. This will be deducted from the payment due to you.

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13. The tender should accompany with the copy of the letter of Labour Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC

14. They should maintain registers at all the entry / exit gates (in English).15. People should be ready to work in shifts.16. At all time all the exits should be manned exits – 1) IHM entrance 2) EDC

entrance 3) EDC back entrance 4) Gate between EDC & IHM at the basement / Hostel entrance

17. All employees exiting from the IHM entrance and EDC block entrance should be frisked.

18. No one should be allowed to carry any object without gatepass out of the premises (with the exception of garbage)

19. No employee should be allowed to bring in their personal belongings into the IHM / EDC / Hostels premises (except small personal items like wallet, purse etc.,) In case anyone is carrying any personal items, it should be registered at the entrance and struck out during the time of exit.

20. In case any employee is carrying out any object of value, it should be accompanied by a gatepass duly signed by Principal / HOD. This would include gifts given by guests / other staff.

21. Any visitors should be issued visitors pass (at IHM / Entrance / EDC back entrance). Their tools should be entered in the register and checked back during exit. In case any item is being sent out with them, it should be accompanied with a gate pass duly signed by Principal / HOD.

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Contract Manpower (Room boys, Laundry boys for EDC)

ROOMS DIVISIONHOUSEKEEPING :No of person required* :9 NosSupervisors – 1 no.Room boys – 6 nosLaundry boys – 1 noGardener – 1 no – general shift*Subject to change as per requirements

TERMS AND CONDITIONS:

1. This contract for one year and it may be terminated earlier by either side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will provide the services as given in Annexure A.3. You will abide by any instructions / suggestions etc., given to you either by the

incharge or any other person nominated by the Director regarding your services rendered under this contract.

4. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

5. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

6. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.

7. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.

8. Uniform and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

9. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

10. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.

11. Any dispute arise the jurisdiction will be in Bangalore.12. All areas are to be cleaned daily – lobby restaurant, guest rooms, conference halls,

corridors, public toilets, staff areas, pump room etc.,13. All standard of cleanliness as specified by the Institute are to be maintained.14. Employees are not allowed to carry any personal belonging into the college / EDC

or take out anything from college / EDC.

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15. In case they have been authorized to carry any object out, it should be accompanied by a gatepass duly signed by the authorized persons.

16. Employees may go out for meal breaks with authorized gatepass.17. Employees have to sign into the entry register and attendance register daily.18. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

19. People should be willing to work in shifts; as required.20. None of your employees are allowed to form any association, groups etc while

working at the Institute / EDC / Hostels.

Contract Manpower for Housekeeping (IHM and Boys Hostel)

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*STAFF REQUIREMENTSupervisors – 1 no.Cleaners – 15 nos (13 for IHM, 2 for Hostel)*Subject to change as per requirements.

TERMS AND CONDITIONS:

1. This contract for one year and it may be terminated earlier by either side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will provide the services as given in Annexure A.3. You will abide by any instructions / suggestions etc., given to you either by the

incharge or any other person nominated by the Director regarding your services rendered under this contract.

4. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

5. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

6. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.

7. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.

8. Uniform and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

9. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

10. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.

11. Any dispute arise the jurisdiction will be in Bangalore.12. Lunch facility along with Group’D’Staff could be availed at nominal charges per

day per head, for your staff on duty at the Institute premises on days when food is served. This will be deducted from the payment due to you.

13. All areas are to be cleaned daily – lobby restaurant, guest rooms, conference halls, corridors, public toilets, kitchens, staff areas, pump room etc.,

14. All standard of cleanliness as specified by the Institute are to be maintained.15. Employees are not allowed to carry any personal belonging into the college /

Hostel or take out anything from college / Hostel.16. In case they have been authorized to carry any object out, it should be

accompanied by a gatepass duly signed by the authorized persons.17. Employees are not allowed to go out of the premises during shift hours.

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18. Employees have to sign into the entry register and attendance register daily.19. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

20. People should be willing to work in shifts; as required.21. None of your employees are allowed to form any association, groups etc while

working at the Institute / Hostel.

ANNEXURE – A (IHM / EDC / Hostel)

DAILY DUSTING / CLEANING AND MOPPING SCHEDULE

1. All rooms in all the floors.2. Toilets in main building / EDC / Hostel.3. The pathway from the entrance and parking area.4. Backyard and quadrangles of main building and the entire Institute EDC / Hostel

Premises.

The above mentioned areas will be cleaned as mentioned below on daily basis:

1. Sweeping and mopping of floors, scrubbing – extra care to be taken in the kitchens and the wash up areas to remove the grease as well as dirt and of any other areas as and when required.

2. Dusting and cleaning of all furniture, shelves, cupboards, cabinets, electrical fixtures like tube light fittings, fans exhaust fans etc., in all rooms.

3. Cleaning of windows (panes & grills) and doors.4. Cleaning of windowsill, skirting, dados, curtains rods, ring.5. Cleaning of garbage bins, garbage collections and disposal through the Bangalore

Mahanagara Palike van. 6. Watering of indoor / outdoor plants, maintenance of the gardens.7. Quarterly cleaning of sumps, overhead tanks & terrace.8. Weekly cleaning of all upholstered furniture, periodic shampooing, high dusting

and skirting, cleaning as required.9. Attending to any other cleaning job as per our requirements, brought to your

notice.10. All the areas and corridors are to be scrubbed with scrubbing machine at least

once a fortnight.11. During room cleaning, changing of linen, scrubbing of bathrooms, replenishing

supplies, attending to guest calls to be done on a daily basis.12. Cleaning of fountain on a monthly basis13. Regular spring cleaning to be done.14. Cleaning of the lift thrice daily.15. Cleaning of restaurant to be done thrice daily (after breakfast + after lunch and

dinner.16. Telephones to be disinfected.17. All steel fixtures to be polished once a week.18. Cleaning of lobby

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19. Cleaning of replenishing of pantry.20. Cleaning of conference halls back areas and corridors daily.21. The worker will be responsible for the master key card and are liable for its loss.22. Workers are not supposed to use any facilities in guest room.23. Dealing with routine matters and such other duties and responsibilities as may be

assigned by a competent authority from time to time

The timings of cleaning of all the areas, as instructed by the I/C are adhered to.

Your supervisor should supervise your employees.

Note:

24. Kitchens to be at least cleaned twice during the day.25. Public Toilets to be cleaned twice during the day.26. Damages / thefts by your employee of any equipment / furniture / guest items /

personal belongings etc., will be recovered from payment due to you.

DAILY WORK SCHEDULE FOR UTILITY WORKERS1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per the

schedule decided by the management.2. Cleaning of Kitchen Utensils.3. Cleaning and wiping of all Guest and Staff crockery, cutlery and glassware as

and when necessary.4. Cleaning of the Stores and Staff Dining Room as per schedule.5. Utility workers should be willing to work on Break- Shifts.6. Maintenance of records and dealing with routine matters and such other duties

and responsibilities as may be assigned by a competent authority from time to time.

FRONT OFFICE:Assistants * : 4nos *Subject to change as per requirement.

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TERMS AND CONDITIONS:1. This contract is for 12 months and it may be terminated earlier by either side by

giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will provide the services as given in Annexure A.3. Minimum number of personnel required is 04 Front Office Assistants for

Executive Development Centre attached to IHM Bangalore. 4. You will abide by any instructions / suggestions etc., given to you either by the

incharge or any other person nominated by the Director regarding your services rendered under this contract.

5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.

8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.

9. Uniform and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

11. None of your employees are allowed to form any association, groups etc while working at the Institute EDC.

12. Any dispute arise the jurisdiction will be in Bangalore. 13. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

DAILY WORK SCHEDULE:

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1. Refer logbook for messages

2. Check reservations for the day

3. Compile arrival list for the day

4. Prepare for the arrivals with registration cards

5. Filing reservation request and processing them

6. Process registration on guest arrival

7. Issue keys and maintain key software

8. Update the room status in PMS

9. Handle the imprest cash and maintain required vouchers.

10. Compile and update guest history records

11. Handle guest complaints and special requests

12. Handle telephone calls and transfer the calls to concerned department through

EPABX

13. Take guest departure, compile guest folio and do the settlement

14. Do the night auditing in PMS

15. Generate the revenue reports for the review of management

16. Handling of guest messages, faxes, and packages if any

17. Maintain records of all activities in Front Office

18. Dealing with routine matters and such other duties and responsibilities as may be

assigned by a competent authority from time to time.

19. Employees are not allowed to carry any personal belonging into the college / EDC

or take out anything from college / EDC.

20. In case they have been authorized to carry any object out, it should be

accompanied by a gatepass duly signed by the authorized persons.

21. Employees may go out of the premises during shift hours for meal breaks with

authorized gate pass.

22. Employees have to sign into the entry register and attendance register daily.

KITCHEN:*Staff requirement

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Supervisors 1 No., Cooks 1 No., Assistant Cooks 2 Nos. Utility Workers – 5 Nos*Subject to change as per requirement.

TERMS AND CONDITIONS:

1. This contract is for 12 months and it may be terminated earlier by either side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will provide the services as given in Annexure A.3. Minimum number of personnel required is 01 Supervisors, 01 Cooks, 02 Asst.

Cooks and Utility workers – 5 Nos for Executive Development Centre attached to IHM Bangalore.

4. You will abide by any instructions / suggestions etc., given to you either by the in charge or any other person nominated by the Director regarding your services rendered under this contract.

5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behavior and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.

8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.

9. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

11. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.An undertaking to this effect has to be submitted to the Institute in this regard.

12. None of your employees are allowed to form any association, groups etc while working at the Institute EDC.

13. Any dispute arise the jurisdiction will be in Bangalore.14. On duty meals would be provided in the staff cafeteria at nominal charges. 15. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

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16. None of your staff should have any criminal case pending against them in the court of law.

ANNEXURE – A----- EDC

DAILY WORK SCHEDULE FOR FOOD PRODUCTION DEPARTMENT:

1. Opening of the kitchen for Breakfast, checking the working of all the equipments.2. Preparation and pick-up of breakfast as per the menu of the day at the specified

time.3. Checking the quality and quantity of all the raw materials( perishable and non-

perishable ) that are to be received and used by the kitchen.4. Preparation and pick-up of staff food( breakfast, lunch and dinner) for the EDC as

per the menu of the day.5. Preparation and pick-up of lunch and dinner if any, either for Conferences or any

guest orders from the restaurant.6. Supervising the periodic cleaning of the kitchen during the day.7. Maintaining the workplace in a clean and hygienic manner.8. Strictly adhering to the Fumigation and other cleaning schedules as decided by the

management from time to time.9. Maintenance of all kitchen equipments.10. Store pick-up of all kitchen materials on a daily basis and/or as and when

required.11. All the staff should be ready to work in Break- Shifts.12. Closing of the Kitchen after duly checking all equipments like Gas valve,

Electrical Equipments etc.13. Maintenance of records and dealing with routine matters and such other duties

and responsibilities as may be assigned by a competent authority from time to time.

DAILY WORK SCHEDULE FOR UTILITY WORKERS:1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per the

schedule decided by the management.2. Cleaning of Kitchen Utensils.3. Cleaning and wiping of all Guest and Staff crockery, cutlery and glassware as

and when necessary.4. Cleaning of the Stores and Staff Dining Room as per schedule.5. Utility workers should be willing to work on Break- Shifts.6. Maintenance of records and dealing with routine matters and such other duties

and responsibilities as may be assigned by a competent authority from time to time.

FOOD & BEVERAGEF & B SERVICE:

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*Staff members Supervisors – 1 noWaiters – 2 nos*Subject to change as per requirements

TERMS AND CONDITIONS:

1. This contract is for 12 months and it may be terminated earlier by either side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will provide the services as given in Annexure A.3. Minimum number of personnel required is 01 Supervisors and 02 Waiters for

Executive Development Centre attached to IHM Bangalore. 4. You will abide by any instructions / suggestions etc., given to you either by the in

charge or any other person nominated by the Director regarding your services rendered under this contract.

5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behavior and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.

8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.

9. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.

10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.

11. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases. An undertaking to this effect has to be submitted to the Institute in this regard.

12. None of your employees are allowed to form any association, groups etc while working at the Institute EDC.

13. Any dispute arise the jurisdiction will be in Bangalore.14. On duty meals would be provided in the staff cafeteria at nominal charges. 15. The tender should accompany with the copy of the letter of Labour Registration,

ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.

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16. None of your staff should have any criminal case pending against them in the court of law.

ANNEXURE – A----- EDC

DAILY WORK SCHEDULE

1. Opening the restaurant, checking for any faults in the furniture, lighting, HVAC

2. Dusting, airing and cleaning the restaurant and other F&B Service area.

3. Cleaning and setting up the breakfast buffet equipments.

4. Foods pick up and detailed service of Breakfast.

5. Clearance of buffet and equipment care.

6. Lunch and dinner service as per demand.

7. Setting up, service and clearance of conferences if any.

8. Maintenance of stock of equipments.

9. Closing of restaurant and other F&B service area if used.

10. Store pickup of restaurant stock on a daily basis.

11. Room service only on emergency request with approval of Department executive.

12. Staff should be willing to work on Break-Shifts.

13. Maintenance of records and dealing with routine matters and such other duties and responsibilities as may be assigned by a competent authority from time to time.

Contract Manpower for Administration

*Staff requirement

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*Clerks – 5 nos (accounts & stores)* Subject to change as per requirements

Commerce Graduate with computer application (M.S.Office, Internet, Tally) Preference those who are have passed English shorthand. DAILY WORK SCHEDULE:

Ministerial duties including working in computer for typing, letters, statements,

maintenance of records and dealing with routine matters and such other duties and

responsibilities as may be assigned by a competent authority from time to time.

CATERING CONTRACT FOR IHM-HOSTEL

TERMS AND CONDITIONS:

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1. This contract for one year and it may be terminated earlier by either side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.

2. You will abide by any instructions / suggestions etc., given to you either by the hostel warden or any other person nominated by the Director regarding your services rendered under this contract.

3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,

4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.

5. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all formalities in this regard.

6. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers.

7. Uniform for your staffs are to be provided by you. They should wear them all the time on duty.

8. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act and other Departments of Government of Karnataka.

9. Any dispute arise the jurisdiction will be in Bangalore.10. The tender should accompany with the copy of their registration. 11. The employees should have proper health certification from competent authorities

as per GOI regulations12. Kitchen and mess shall remain closed during the Institute vacations.13. Facilities: Institute will provide:

Kitchen space, Water and electricity Contractor to provide: Kitchen equipments, Utensils, Fuel (Gas only)Will be responsible for Maintenance & cleaning as under:Daily cleaning of the kitchen and the dining hall.Upkeep and maintenance of equipments.Fumigation of the kitchen and dining hall every fortnight.

14. Staffing: To provide for the following staff:Cooks / helpers / Dish washing / dining hall cleaning staff number of staffs to be specifiedPlates and glasses used by the students in the dining hall, to be provided by the institute to the contractor against a deposit and has to be maintained by the contractor.

15. Experience: The catering contractor needs to have:Prior experience in catering to a hostel/ mess of repute, with a capacity of 100 persons or moreA minimum of 3 years of experience in the above field is desirable.

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* Detailed client list to be provided 16. Financial background: The contractor should have a sound financial background. * Supportive documents to be submitted 17. Payment: Mess charges will be paid by the IHM, Bangalore within 7 days of submission of the bills.

SPECIFICATIONS FOR CATERING CONTRACT OF HOSTEL1. Capacity: 60 residents 2. Food:

Monday to Friday: - breakfast, dinnerSaturday / Sunday / institute holiday: - breakfast, lunch, dinner

3. Menu structure: Breakfast: Choice of:

1. tea/ coffee2. south Indian dishes3. north Indian dishes

Lunch: Choice of:

1. rice2. dal compulsory3. vegetable dish

* Rice/ pulao / dal should be unlimited

Dinner: Choice of:

1. rice/ chappati2. dal compulsory3. vegetable dish

* rice/ pulao / dal should be unlimited* Sweet to be provided twice in a week and on festival days

NB: 1. A choice of menu, with list of dishes following the above criterion to be provided.

Computer Specifications for AMC for the year 2011-12

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S.N. Description of Items Units

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1 HP DJ 810C Inkjet Printer 012 HP 5200C Scanner 013 HP Desktop DX 2280 Model 344 HP Monitor Model L1506 LCD 15” 335 Samsung Monitor CFT 14” Model –

Samtron 55E01

6 HP CFT Monitor 14” Model No.7540 017 Dot Matrix Printers

WIPRO EX 100 SX TVSE

0104

8 Voltas Stabilizers 1 KVA 049 Voltas Air Conditioners 1.5T 0410 HP Server Model - Proliant ML 350 0111 Battery Banks & UPS Champion 0112 CD Writer 0113 HUAWEI ADSL Modem 0114 SMC Barricade Broadband Router 0115 Champion UPS 0.5 KVA 0116 HP Laserjet Printer Model No.1022 0117 HP Laserjet Printer Model No.1000 01